WO2012155483A1 - Procédé, serveur et système de mise en attente d'appels dans un service de central centralisé sur un domaine de sous-système multimédia sous protocole internet (ims) - Google Patents

Procédé, serveur et système de mise en attente d'appels dans un service de central centralisé sur un domaine de sous-système multimédia sous protocole internet (ims) Download PDF

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Publication number
WO2012155483A1
WO2012155483A1 PCT/CN2011/082737 CN2011082737W WO2012155483A1 WO 2012155483 A1 WO2012155483 A1 WO 2012155483A1 CN 2011082737 W CN2011082737 W CN 2011082737W WO 2012155483 A1 WO2012155483 A1 WO 2012155483A1
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WO
WIPO (PCT)
Prior art keywords
user
call
service server
exchange service
resident code
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Ceased
Application number
PCT/CN2011/082737
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English (en)
Chinese (zh)
Inventor
季正权
沈世元
耿恺频
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
ZTE Corp
Original Assignee
ZTE Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from CN201110125956.0A external-priority patent/CN102790748B/zh
Application filed by ZTE Corp filed Critical ZTE Corp
Publication of WO2012155483A1 publication Critical patent/WO2012155483A1/fr
Anticipated expiration legal-status Critical
Ceased legal-status Critical Current

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Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L65/00Network arrangements, protocols or services for supporting real-time applications in data packet communication
    • H04L65/10Architectures or entities
    • H04L65/1016IP multimedia subsystem [IMS]
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L65/00Network arrangements, protocols or services for supporting real-time applications in data packet communication
    • H04L65/1066Session management
    • H04L65/1083In-session procedures
    • H04L65/1093In-session procedures by adding participants; by removing participants
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L65/00Network arrangements, protocols or services for supporting real-time applications in data packet communication
    • H04L65/1066Session management
    • H04L65/1096Supplementary features, e.g. call forwarding or call holding
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/58Arrangements for transferring received calls from one subscriber to another; Arrangements affording interim conversations between either the calling or the called party and a third party
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/428Arrangements for placing incoming calls on hold

Definitions

  • the present invention relates to the field of communications technologies, and in particular, to a method, server, and system for centrally exchanging service call residing in an IMS domain. Background technique
  • IMS IP Multimedia Subsystem, IP Multimedia Subsystem
  • SIP Session Initiation Protocol
  • UMTS Universal Mobile Telecommunications System, Universal mobile communication system
  • IMS generally consists of session management and routing classes, databases, services, supporting entities, and billing.
  • IMS is considered to be the core technology of the next generation network.
  • the CENTREX ( CENTRalized Exchange) service is a centralized switching service. It is a function of the digital program-controlled switch. It means that the user does not have any small switches installed, but the digital program-controlled switch provides all the services directly to a certain enterprise. phone service. It has a wide range of applications in the rapidly evolving IMS domain, namely the convergence of the CENTREX service. Each CENTREX user is actually a phone. The user type can be divided into clusters and clusters. Users who have permissions in the open cluster can only dial internal calls (for example, the last four digits of the phone number). To dial the outside line, add 0 or 9 before dialing the outside line. There is no charge for intra-group calls, and the charges for calling outside the group outside the group are the same for ordinary calls. In addition to basic calls, the CENTREX business has several new business functions, such as call forwarding, attendant consoles, and three-way calling.
  • the main object of the present invention is to provide a method for IMS domain centralized switching service call residing, an exchange service server and a system, which can park a call in a cluster, and then continue to answer the call in other places. A seamless connection to continue the call.
  • a method for centrally exchanging service call residing in an IMS domain comprising:
  • the exchange service server When the first user makes a call with the second user, the exchange service server receives the first resident code sent by the first user, and the exchange service server maintains the call with the second user;
  • the switching service server receives a second resident code sent by the third user for connecting the call, and if the second resident code is consistent with the first resident code, turning on the second user and the second Three-user conversation.
  • the first resident code is dialed in by the first user and used to initiate a call camping operation.
  • the maintaining the call specifically includes: determining, according to the call camping operation, that the first user has activated the camping function, and accepts the call camping operation initiated by the first user.
  • the performing the accepting the call camping operation initiated by the user further comprising: notifying the first user to prepare a call camping operation for the second user; confirming, re-notifying the notification according to the first user
  • the media server on the second user side plays the waiting music to the second user.
  • the connecting the call includes: sending a message to the second user to be ready to connect to the call; receiving an acknowledgement of the message by the second user, and connecting the call to the confirmation according to the confirmation And between the third user and the second user, and notifying the media server of the second user to stop playing the waiting music.
  • the present invention also provides an exchange service server, which includes: The call access unit is configured to: when the first user and the second user have a call, receive the first resident code sent by the first user, and keep the call between the exchange service server and the second user; And configured to receive a second resident code sent by the third user for connecting the call, and if the second resident code is consistent with the first resident code, turning on the second user and the third User's call.
  • the call access unit is configured to: when the first user and the second user have a call, receive the first resident code sent by the first user, and keep the call between the exchange service server and the second user; And configured to receive a second resident code sent by the third user for connecting the call, and if the second resident code is consistent with the first resident code, turning on the second user and the third User's call.
  • the first resident code is dialed by the first user and used to initiate a call camping operation.
  • the call access unit is further configured to determine, according to the call camping operation, that the first user has activated the camping function, and accepts the call camping operation initiated by the first user.
  • the call access unit is configured to notify the first user to prepare a call camp operation for the second user in the call; and then, according to the first user confirming the notification, re-notifying the The media server on the second user side plays the waiting music to the second user.
  • the call-on unit is further configured to send a message to the second user to be ready to connect to the call, receive an acknowledgement of the message by the second user, and connect the call according to the confirmation. And between the third user and the second user, and notifying the media server on the second user side to stop playing the waiting music.
  • the present invention also provides a centralized switching service service system, which includes an exchange service server, a first media server, and a second media server, and the exchange service server is configured to receive the first time when a call occurs between the first user and the second user.
  • a first resident code sent by a user maintaining a call between the switching service server and the second user; receiving a second resident code sent by the third user for connecting the call, if the second resident And the code is consistent with the first resident code, and the call between the second user and the third user is turned on;
  • the second media server is configured to play a waiting music to the second user according to the notification sent by the exchange service server, and receive a message confirming the connection of the second user, and stop playing the waiting music.
  • the IMS domain provided by the present invention The CENTREX service call resides in a method, server, and system.
  • the user transfers the call to the exchange service server to call the call by dialing the resident code, and the exchange service server puts the call on hold, and then the user passes the call from any phone.
  • Dial the parking code to retrieve the call, and seamlessly connect the call.
  • the call within the cluster can be parked, and then the call can continue to be answered elsewhere, enhancing user experience.
  • FIG. 1 is a schematic flowchart of a method according to an embodiment of the present disclosure
  • FIG. 1 is a schematic structural diagram of a server according to an embodiment of the present disclosure
  • FIG. 3 is a schematic structural diagram of a system according to an embodiment of the present invention.
  • An embodiment of the present invention provides a method for IMS domain CENTREX service call residing. As shown in FIG. 1, the method includes the following steps:
  • the switching service server receives the first resident code sent by the first user in the call through the media server and the call transferred by the media server of the first user;
  • the first resident code is a temporary number set by the user for the corresponding call, and may be a 2-digit or 3-digit number, which is dialed in by the first user and used to initiate a call camping operation.
  • receiving the first resident code set sent by the first user includes: receiving, by the exchange service server, a first resident code dialed by the first user through the media server.
  • the first user and the second user are relatively speaking, the first user may be the calling party or the called party, and the second user is the opposite end of the call with the first user.
  • the third user is a user within the same group as the first user.
  • the S110 includes a call service resident server initiated by the first service initiated by the switching service server to determine that the first user has activated the resident function according to the call park operation.
  • performing a call camping operation initiated by the first user the method further includes:
  • the switching service server notifies the first user to prepare a call camping operation for the second user in the call; and then the switching service server waits for the confirmation of the notification by the first user, and then notifies the media server of the second user side to play the second user to the second user. music.
  • S120 Receive a second resident code that is sent by the third user and that is used to connect the call. If the second resident code is consistent with the first resident code, turn on the second user and the third. User's call.
  • the switching service server receives the second parking code sent by the third user through the media server for connecting the call. If the second parking code is consistent with the first parking code, the call is connected, otherwise the call is not connected.
  • the connecting the call specifically includes: the switching service server sends a message to the second user to be ready to connect to the call; the switching service server receives the confirmation of the message by the second user, and connects the call to the third user and the second user according to the confirmation Between, and notify the second user's media server to stop playing waiting music.
  • the foregoing embodiment provides a method for transferring a call to a switching service server to perform call camping by dialing a parking code, and the switching service server places the call in a hold state, and the user can then dial the resident from any call.
  • the code retrieves the call and seamlessly connects the call. You can park the call in the cluster and then continue to listen to it elsewhere. Call, enhanced user experience.
  • the embodiment of the present invention further provides an exchange service server.
  • the exchange service server 200 includes:
  • the call access unit 210 is configured to receive a first resident code sent by the first user when the first user and the second user make a call, and maintain a call between the exchange service server and the second user; And configured to receive a second resident code sent by the third user for connecting the call, and if the second resident code is consistent with the first resident code, turning on the second user and the third User's call.
  • the call access unit 210 is configured to notify the first user to prepare a call camp operation for the second user in the call; and then according to the first user pair Confirming the notification, and notifying the media server on the second user side to play the waiting music to the second user.
  • the switching service server provided by the foregoing embodiment, by the user dialing the parking code, transfers the call to the switching service server to perform call camping, and the switching service server places the call in the hold state, and the user can then dial the call from any phone.
  • the park code retrieves the call for a seamless connection to continue the call.
  • the call within the cluster can be parked, and then the call can continue to be answered elsewhere, enhancing user experience.
  • the embodiment of the present invention provides a centralized switching service system, including the switching service server 300, the first media server 310, and the second media server 320, as shown in FIG. 3.
  • the switching service server 300 is mainly configured to complete the IMS.
  • the centralized switching service logic control of the domain service completes the storage and query of the service data, completes the control of the media server, and provides an interface with the WEB server to allow the operator or the terminal user to authorize the service data of the exchange service server 300.
  • the media server is configured to complete the interaction with the exchange service server control signaling, complete the playback of the audio file according to the predetermined mode, and the NFS (Network File Server) completes the storage of the uploaded multimedia voice resource file.
  • the media server is mainly set to play a call waiting music.
  • the exchange service server 300 is configured to receive a first resident code sent by the first user when the first user and the second user make a call, and the exchange service server maintains a call with the second user; And a second resident code for connecting the call, if the second resident code is consistent with the first resident code, turning on a call between the second user and the third user;
  • the second media server 320 is configured to play a waiting music to the second user according to the notification sent by the exchange service server, and receive a message that the second user confirms that the call is connected, and stops playing the waiting music.
  • the first media server 310 has the same function as the second media server 320.
  • the user transfers the call to the exchange service server to place the call by dialing the parking code, and the exchange service server puts the call on hold, and then the user retrieves the call from any call by dialing the parking code. , to achieve a seamless connection to continue to talk.
  • the call within the cluster can be parked, and then the call can continue to be answered elsewhere, enhancing the user experience. Sex.
  • the user A in the cluster dials the first resident code by using the UE-A to initiate a call camping operation, and the message of the call camping operation is sent to the switching service server through the media server on the UE-A side.
  • the switching service server responds to the call camping operation initiated by the user A, determines that the UE-A initiates the call camping function, sends a response message 202 Accept to the UE-A, and the UE-A receives the response message 202 Accept. .
  • the switching service server simultaneously sends a Notify message to notify the UE-A to prepare a call camping operation for the UE-B.
  • the UE-A sends a 200 OK (acknowledgement) message in response to the Notify message of the exchange service server.
  • the switching service server sends an empty invite message to the media server on the UE-B side (invitation message, the session message is not SDP (Session Description Protocol)), and performs media negotiation with the media server on the UE-B side. Prepare to play the resident waiting music.
  • an empty invite message to the media server on the UE-B side (invitation message, the session message is not SDP (Session Description Protocol)
  • SDP Session Description Protocol
  • the media server on the UE-B side sends a 200 OK message, and responds to the empty invite message (SDP media server with media) 0
  • the switching service server sends a reinvite message to the UE-B (re-invitation message, the SDP of the re-invitation message is full media of the media server), and the switching service server controls the media server on the UE-B side to perform media negotiation with the UE-B.
  • the media server on the UE-B side responds to the reinvite message in the S316 by using a 200 OK message (the SDP of the reinvite message carries the UE-B negotiated media).
  • the exchange service server confirms the 200 OK message of the UE-B.
  • the switching service server sends a Notify message (corresponding to S312), and informs UE-A.
  • the call to UE-B is successfully completed.
  • the UE-A responds to the Notify message of the switching service server in the S319 by using the 200 OK message.
  • UE-A actively sends a BYE message to release the call.
  • the switching service server sends a 200 OK message to respond to the BYE message.
  • the switching service server sends a reinvite message to the UE-B (the SDP of the reinvite message carries the media of the UE-C), and the switching service server controls the media server on the UE-B side to perform media negotiation with the UE-B.
  • the switching service server sends a 200 OK message to the UE-C, and responds to the invite message in the S323, and transparently transmits the SDP negotiated by the media server on the UE-B side to the UE-C.
  • the UE-C sends an ACK (Acknowledgement) message to confirm the SOK 200 OK message.
  • the switching service server sends an ACK message to confirm the 200 OK message of the S325, and the UE-B and the UE-C make a call.
  • the UE-B sends a BYE message, and notifies the media server on the UE-B side to stop playing music.
  • the media server 200 on the UE-B side responds to the BYE message of the UE-B, and the playback ends.

Landscapes

  • Engineering & Computer Science (AREA)
  • Multimedia (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Business, Economics & Management (AREA)
  • General Business, Economics & Management (AREA)
  • Telephonic Communication Services (AREA)

Abstract

La présente invention concerne un procédé, un serveur et un système de mise en attente d'appels dans un service de central centralisé sur un domaine de sous-système multimédia sous protocole Internet (IMS) , le procédé comportant les étapes suivantes : lorsqu'une session a lieu entre un premier utilisateur et un deuxième utilisateur, un serveur de desserte du central reçoit un premier code de mise en attente émanant du premier utilisateur et suspend la session avec le deuxième utilisateur ; le serveur de desserte du central reçoit un deuxième code de mise en attente émanant d'un troisième utilisateur pour reprendre la session et, si le deuxième code de mise en attente correspond au premier code de mise en attente, le serveur de desserte du central active alors la session entre le deuxième utilisateur et le troisième utilisateur. Dans le schéma, un utilisateur transfère une session à un serveur de desserte du central pour la mise en attente d'appels en composant un code de mise en attente, le serveur de desserte du central place la session en état de suspension et, par la suite, l'utilisateur peut réaliser une connexion sans discontinuité pour reprendre la session en composant le code de mise en attente sur un téléphone quelconque pour reprendre la session. La session au sein d'un groupement peut être mise en attente puis reprise en d'autres lieux, de façon à améliorer le confort de l'utilisateur.
PCT/CN2011/082737 2011-05-16 2011-11-23 Procédé, serveur et système de mise en attente d'appels dans un service de central centralisé sur un domaine de sous-système multimédia sous protocole internet (ims) Ceased WO2012155483A1 (fr)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
CN201110125956.0A CN102790748B (zh) 2011-05-16 Ims域集中交换业务呼叫驻留的方法、服务器及系统
CN201110125956.0 2011-05-16

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WO2012155483A1 true WO2012155483A1 (fr) 2012-11-22

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Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN1968325A (zh) * 2006-10-11 2007-05-23 华为技术有限公司 一种通话中转的方法和系统
CN101389077A (zh) * 2008-10-24 2009-03-18 华为技术有限公司 一种通话切换的方法、装置和系统
CN102045465A (zh) * 2009-10-16 2011-05-04 中兴通讯股份有限公司 虚拟总机中分机话务的处理方法、系统及虚拟总机服务器

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN1968325A (zh) * 2006-10-11 2007-05-23 华为技术有限公司 一种通话中转的方法和系统
CN101389077A (zh) * 2008-10-24 2009-03-18 华为技术有限公司 一种通话切换的方法、装置和系统
CN102045465A (zh) * 2009-10-16 2011-05-04 中兴通讯股份有限公司 虚拟总机中分机话务的处理方法、系统及虚拟总机服务器

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