WO2016201810A1 - Procédé et dispositif de génération de journal - Google Patents

Procédé et dispositif de génération de journal Download PDF

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Publication number
WO2016201810A1
WO2016201810A1 PCT/CN2015/090162 CN2015090162W WO2016201810A1 WO 2016201810 A1 WO2016201810 A1 WO 2016201810A1 CN 2015090162 W CN2015090162 W CN 2015090162W WO 2016201810 A1 WO2016201810 A1 WO 2016201810A1
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WIPO (PCT)
Prior art keywords
sib
call service
target call
information
log
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PCT/CN2015/090162
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English (en)
Chinese (zh)
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陈洪
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ZTE Corp
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ZTE Corp
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    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/50—Network service management, e.g. ensuring proper service fulfilment according to agreements
    • H04L41/508—Network service management, e.g. ensuring proper service fulfilment according to agreements based on type of value added network service under agreement
    • H04L41/5087—Network service management, e.g. ensuring proper service fulfilment according to agreements based on type of value added network service under agreement wherein the managed service relates to voice services
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L43/00—Arrangements for monitoring or testing data switching networks
    • H04L43/50—Testing arrangements
    • H04L43/55—Testing of service level quality, e.g. simulating service usage

Definitions

  • This document relates to, but is not limited to, the field of telecommunication communication technologies, and in particular, to a log generation method and device.
  • SCE Service Creation Environment
  • SIB Service Independent Building Block
  • the log generation needs to obtain its call serial number, calling number, and customer information at the beginning of the service, and in the SCE business process, the start time flow, the end time, and the basic call state model (Basic Call State) Model, BCSM) related log fields of event processing, related log fields processed according to business process execution, and then written into the database for statistical analysis by message or SIB; also need to perform cumbersome testing on the log (for example, testing various situations)
  • BCSM Basic Call State) Model
  • the generated logs are correct and the log statistics report is coordinated.
  • the workload of the entire log test is very large, even exceeding the workload of SCE business process development, which greatly increases the workload of SCE business developers.
  • the embodiment of the invention provides a log generation method and device, which aims to solve the technical problem that the SCE service development workload is large due to the need to balance the business process and service log generation in the related SCE service development process.
  • a method for generating a call log according to an embodiment of the present invention where the log generation method includes:
  • the call log is generated according to the scenario information acquired during the simulation of the target call service process, the SIB information, and the client information.
  • the step of simulating running the target call service according to the SIB execution data and the SIB process includes:
  • the SIB execution data corresponding to the SIB in the SIB process is sequentially executed according to the execution time, and the target call service is simulated and executed.
  • the SIB process is a tree table structure.
  • the step of acquiring the client information of the target call service, the SIB information corresponding to the target call service, the SIB process, and the SIB execution data includes:
  • SIB process consisting of SIBs corresponding to the SIB information that meets the preset condition, and SIB execution data corresponding to the SIB information that meets the preset condition.
  • the step of acquiring the client information of the target call service, the SIB information corresponding to the target call service, the SIB process, and the SIB execution data includes:
  • An embodiment of the present invention further provides a log generating apparatus, where the log generating apparatus includes:
  • An acquiring module configured to acquire customer information of a target call service, a service independent module SIB information corresponding to the target call service, an SIB process, and an SIB execution data;
  • the simulation running module is configured to simulate running the target call service according to the SIB execution data and the SIB process;
  • a log generating module configured to generate a call log according to the scenario information acquired during the running of the target call service, the SIB information, and the customer information
  • simulation running module is set to:
  • the SIB execution data corresponding to the SIB in the SIB process is sequentially executed according to the execution time, and the target call service is simulated and executed.
  • the SIB process is a tree table structure.
  • the obtaining module is configured to:
  • SIB process consisting of SIBs corresponding to the SIB information that meets the preset condition, and SIB execution data corresponding to the SIB information that meets the preset condition.
  • the obtaining module is configured to:
  • the embodiment of the invention further provides a computer storage medium, wherein the computer storage medium stores computer executable instructions, and the computer executable instructions are used to execute the above method.
  • the embodiment of the present invention obtains the client information of the target call service, the SIB information of the target service corresponding service independent module, the SIB process, and the SIB execution data; and simulates the running target call service according to the SIB execution data and the SIB process;
  • the scenario information, the client information, and the SIB information obtained in the target call service process are generated, and a corresponding log is generated, so that after the target call service ends, the target call service is traced and simulated to generate a corresponding log. Therefore, the developer of the call service is provided with a simple and convenient log generation method.
  • the developer only needs to pay attention to the development of the SCE service logic, and does not need to generate logs in the SCE service, that is, realize the SCE service development and log generation in the intelligent network.
  • the phase separation simplifies the development process of the SCE service and greatly reduces the development workload of the SCE service. At the same time, it does not require a lot of time to test the call service log, which saves development test time and is easier to generate than the traditional SCE service log.
  • the embodiment of the present invention can re-simulate the running target call service and modify the error log in time, which greatly improves the effect of the service log generation.
  • FIG. 1 is a schematic flowchart of a log generation method according to a first embodiment of the present invention
  • FIG. 2 is a schematic diagram of a refinement process of simulating a running target call service according to a SIB execution data and an SIB process according to a second embodiment of the present invention
  • FIG. 3 is a schematic diagram of a refinement process of acquiring client information of a target call service, SIB information corresponding to a target call service, an SIB process, and SIB execution data in a log generation method according to a third embodiment of the present invention
  • FIG. 4 is a schematic diagram of a refinement process of acquiring client information of a target call service, SIB information of a target call service, an SIB process, and SIB execution data in a log generation method according to a fourth embodiment of the present invention
  • FIG. 5 is a schematic diagram of functional modules of a log generating apparatus according to a first embodiment of the present invention.
  • the embodiment of the present invention provides a log generation method.
  • the log generation method includes:
  • Step S10 the log generating device acquires customer information and target call service of the target call service.
  • SIB information, SIB process, and SIB execution data corresponds to SIB execution data
  • the target call service refers to a specific telephone call service corresponding to the call flow number (the call service that the user needs to obtain the log), and obtains the customer information corresponding to the target call service (the customer information includes the customer brand, the customer level, the customer type, Home area code, whether it is an important customer), SIB information (SIB information includes SIB type, whether menu, menu level, SIB number, direct key track) and SIB process (this SIB process is drawn by developers using the business process labeling tool in SCE)
  • the SIB process corresponding to the target call service for example, the SIB process is a flowchart; of course, the developer may also derive the SIB flow chart from the SEC and modify the derived SIB flow chart to generate an SIB flow chart corresponding to the target call service to reduce Label the workload).
  • the intelligent network records the SIB execution data of the target call service SIB during the operation of the target call service, and the log generation device acquires the corresponding SIB execution data output by the intelligent network according to the SIB information (the SIB execution data includes the service serial number, the SIB number, and the execution).
  • the SIB execution data includes the service serial number, the SIB number, and the execution.
  • the start time, the execution end time, and the execution result) the log generation device receives the SIB execution data sent by the intelligent network, and the SIB execution data has a superior data structure as shown in Table 1:
  • Step S20 The log generating device simulates running the target call service according to the SIB execution data and the SIB process;
  • the SIB execution data is associated with the corresponding SIB in the SIB process, that is, the SIB in the SIB process is associated with the corresponding SIB execution data, and then the SIB execution data is sequentially performed on the SIB process according to the SIB process.
  • Each SIB is run to simulate the running of the target call service (ie, in the offline state, the target call service is retroactively reproduced).
  • step S30 the log generating device generates a corresponding log according to the scenario information, the SIB information, and the client information acquired in the process of simulating the target call service.
  • the scenario information includes the running status of the SIB in the target call service simulation operation (for example, the node start time of the SIB, the node end time, the node response status, and the like), and the context relationship between the SIBs (for example, the SIB node execution status and the next SIB execution path). , user button track, etc.), SIB tag information of the SIB process (the location, type, etc. of the SIB when the developer draws the SIB process); the generated log includes the service main log, the user key log, and the key node log.
  • the log generation device acquires the start time of the first SIB of the target call service and the end time of the last SIB as the service start time and the service end time; the year and month of the service start time as the call date; when the target call service flow After going to the last level menu, if the user has the correct button, set the lastflag to 1; then combine the business key, customer number and customer information (customer brand, customer level, customer type, home area code, whether it is important) Customer) Generates a business master log.
  • the log generation device generates a key node log for each key SIB (developer-labeled SIB, for example, the developer marks the time-consuming SIB as a key SIB), and the log generation device acquires the start time of the key SIB and the end of the key SIB. The time is used as the start time and the end time of the key node; the log generation device determines the node response result according to the SIB execution result output by the intelligent network and the execution status of the next SIB, and generates a key node log.
  • SIB developer-labeled SIB, for example, the developer marks the time-consuming SIB as a key SIB
  • the client information of the target call service, the SIB information of the target call service corresponding service, the SIB process, and the SIB execution data are acquired; and the target call service is simulated according to the SIB execution data and the SIB process; Simulate the scene information, customer information, and SIB information obtained during the running of the target call service, and generate a corresponding log, so as to trace and simulate the target call service after the target call service ends, to generate a corresponding log, thereby
  • the developer of the call service provides a simple and convenient method for generating logs. The developer only needs to pay attention to the development of the SCE service logic. It is not necessary to generate logs in the SCE service, that is, to realize the separation of SCE service development and log generation in the intelligent network.
  • the present invention In the embodiment when generating an error log, to re-run the simulation target call service, and modifying the error log, greatly enhance the effect of the traffic generated by the log.
  • step S20 includes:
  • Step S21 the log generating device acquires an execution time of each of the SIB execution data according to the SIB execution data
  • step S22 the log generating device sequentially runs the SIB execution data corresponding to the SIB in the SIB process according to the execution time to simulate running the target call service.
  • the SIB execution data corresponding to the SIB in the SIB process is run one by one according to the execution time sequence of the SIB execution data, so as to simulate the running target call service, thereby recreating the target call service according to the correct timing, which is more conducive to the log. Record and generate.
  • the SIB process is a tree table structure.
  • the obtained SIB process is converted into a corresponding tree table structure, so that the logical structure between the SIBs is more clear and clear. It also improves the efficiency of the execution of the target call service simulation process.
  • the SIB process is converted into a tree table structure with a faster running speed and a clearer logical structure, and the SIB execution data is associated with the corresponding SIB in the tree structure according to the SIB identifier of the SIB execution data. , thus simulating the accuracy and efficiency of running the target call service.
  • step S10 includes:
  • Step S11 the log generating device acquires customer information of the target call service and the target pass SIB information corresponding to the service and meeting the preset conditions;
  • step S12 the log generation device acquires an SIB process composed of SIBs corresponding to the SIB information that meets the preset condition, and SIB execution data corresponding to the SIB information that meets the preset condition.
  • the SIB information corresponding to the preset condition is obtained, and the preset condition is set by the service developer in advance.
  • the preset condition may be: the SIB running longer than the preset duration.
  • the information is the SIB information to be acquired, that is, the key SIB information, the key SIB, and the customer information that meet the preset conditions in the target call service are obtained, and the obtained SIB information and the scope of the SIB can be flexibly adjusted without acquiring all the SIB information of the target call service.
  • SIB which reduces the size of the data acquired by the log generating device, thereby simplifying the processing of acquiring data.
  • step S10 includes:
  • Step S13 After the target call service ends, the log generating apparatus acquires customer information of the target call service.
  • Step S14 The log generating device acquires SIB information corresponding to the target call service according to the customer information.
  • step S15 the log generating device determines an SIB process that is composed of the corresponding SIB information corresponding to the SIB and that corresponds to the target call service, and the SIB execution data corresponding to the acquired SIB information.
  • the log generation device acquires the target call service when the SCE service developer or the user needs to obtain the log of the target call service or when the log generation device acquires the command for triggering the generation of the log.
  • the customer information is obtained by acquiring the SIB information corresponding to the customer information in the target call service, and the acquired SIB information corresponding to the SIB process that is composed of the SIB and corresponding to the target call service, so as to obtain different SIB information according to different call service customers.
  • the SIB process generates different logs, and then generates different types of logs in a targeted manner to correspond to different clients, thereby improving the log generation efficiency of the log generation device.
  • the embodiment of the invention further provides a computer storage medium, wherein the computer storage medium stores computer executable instructions, and the computer executable instructions are used to execute the above method.
  • the embodiment of the present invention further provides a log generating device.
  • the log generating device of the first embodiment of the present invention referring to FIG. 5, the log generating device includes:
  • the obtaining module 10 is configured to acquire client information of the target call service, SIB information corresponding to the target call service, an SIB process, and SIB execution data;
  • the target call service refers to a specific telephone call service corresponding to the call flow number (the call service that the user needs to obtain the log), and obtains the customer information corresponding to the target call service (the customer information includes the customer brand, the customer level, the customer type, The home area code, whether it is an important customer, etc.), SIB information (SIB information includes SIB type, whether menu, menu level, SIB number, direct key track, etc.) and SIB process (this SIB process is used by developers to use SCE business process labeling
  • the SIB process corresponding to the target call service drawn by the tool for example, the SIB process is a flowchart; of course, the developer may also derive the SIB flow chart from the SEC and modify the derived SIB flow chart to generate the SIB flow chart corresponding to the target call service. To reduce the amount of labeling work).
  • the intelligent network records the SIB execution data of the target call service SIB during the operation of the target call service, and the log generation device acquires the corresponding SIB execution data output by the intelligent network according to the SIB information (the SIB execution data includes the service serial number, the SIB number, and the execution).
  • the SIB execution data includes the service serial number, the SIB number, and the execution.
  • the start time, the execution end time, the execution result, and the like) receives the SIB execution data sent by the intelligent network, and the SIB execution data has a superior data structure as shown in Table 1:
  • the simulation running module 20 is set to simulate the running target according to the SIB execution data and the SIB process. Call service
  • the SIB execution data is associated with the corresponding SIB in the SIB process, that is, the SIB in the SIB process is associated with the corresponding SIB, and then each SIB is run on the SIB process according to the SIB execution data to simulate the running of the target call service. (ie, in the offline state, retroactively reproduce the target call service).
  • the log generating module 30 is configured to generate a corresponding log according to the scenario information, the SIB information, and the client information acquired during the simulated running target call service process.
  • the scenario information includes the running status of the SIB in the target call service simulation operation (for example, the node start time of the SIB, the node end time, the node response status, and the like), and the context relationship between the SIBs (for example, the SIB node execution status and the next SIB execution path). , user button track, etc.), SIB tag information of the SIB process (the location, type, etc. of the SIB when the developer draws the SIB process); the generated log includes the service main log, the user key log, and the key node log.
  • the log generation device acquires the start time of the first SIB of the target call service and the end time of the last SIB as the service start time and the service end time; the year and month of the service start time as the call date; when the target call service flow After going to the last level menu, if the user has the correct button, set the lastflag to 1; then combine the business key, customer number and customer information (customer brand, customer level, customer type, home area code, whether it is important) Customer) Generates a business master log.
  • the log generation device generates a key node log for each key SIB (developer-labeled SIB, for example, the developer marks the time-consuming SIB as a key SIB), and the log generation device acquires the start time of the key SIB and the end of the key SIB. The time is used as the start time and the end time of the key node; the log generation device determines the node response result according to the SIB execution result output by the intelligent network and the execution status of the next SIB, and generates a key node log.
  • SIB developer-labeled SIB, for example, the developer marks the time-consuming SIB as a key SIB
  • the acquisition module 10 obtains the client information of the target call service, the target call service corresponding service independent module SIB information, the SIB process, and the SIB execution data; and the simulation running module 30 performs the simulation operation according to the SIB execution data and the SIB process.
  • the target call service module 40 generates a corresponding log according to the scenario information, the client information, and the SIB information acquired during the simulation of the target call service, so as to trace the target call service after the target call service ends.
  • the embodiment of the present invention when generating an error log, to re-run the simulation target call service, and modifying the error log, greatly enhance the effect of the traffic generated by the log.
  • the log generating apparatus of the second embodiment of the present invention is provided.
  • the simulation running module 20 is configured to:
  • the SIB execution data corresponding to the SIB in the SIB process is sequentially executed according to the execution time to simulate running the target call service.
  • the SIB corresponding to the SIB in the process executes data to simulate running the target call service.
  • the SIB execution data corresponding to the SIB in the SIB process is run one by one according to the execution time sequence of the SIB execution data, so as to simulate the running target call service, thereby recreating the target call service according to the correct timing, which is more conducive to the log. Record and generate.
  • the SIB process is a tree table structure.
  • the obtained SIB process is converted into a corresponding tree table structure, so that the logical structure between the SIBs is more clear and clear. It also improves the efficiency of the execution of the target call service simulation process.
  • the SIB process is converted into a tree table structure with a faster running speed and a clearer logical structure, and the SIB execution data is associated with the corresponding SIB in the tree structure according to the SIB identifier of the SIB execution data. , thus simulating the accuracy and efficiency of running the target call service.
  • the log generating apparatus of the third embodiment of the present invention is provided on the basis of the first embodiment of the foregoing log generating apparatus.
  • the obtaining module 10 is configured to:
  • SIB process consisting of SIBs corresponding to the SIB information that meets the preset condition, and SIB execution data corresponding to the SIB information that meets the preset condition.
  • the acquiring module 10 acquires the SIB information corresponding to the target call service and meets the preset condition (the preset condition is preset by the service developer, and the preset condition may be: the operation time of the SIB is greater than the preset.
  • the SIB information of the duration is the SIB information to be acquired, that is, the key SIB information, the key SIB, and the customer information that meet the preset conditions in the target call service are obtained, and the obtained SIB information and the scope of the SIB can be flexibly adjusted without acquiring the target call service.
  • the SIB information and the SIB reduce the size of the data acquired by the log generating device, thereby simplifying the process of acquiring the data.
  • the log generating apparatus of the fourth embodiment of the present invention is provided on the basis of the foregoing first embodiment of the log generating apparatus.
  • the obtaining module 10 is configured to:
  • the customer information of the target call service is obtained
  • the acquisition module 10 obtains the log of the target call service when the SCE service developer or the user needs to obtain the log of the target call service, or when the log generation device acquires the instruction for triggering the generation of the log, the log generation device acquires The customer information of the target call service obtains the SIB information corresponding to the customer information in the target call service, and the obtained SIB information corresponds to the SIB process that is composed of the SIB and corresponds to the target call service, so that different access is obtained according to different call service customers.
  • the SIB information and the SIB process generate different logs, and then generate different types of logs in a targeted manner to correspond to different clients, thereby improving the log generation efficiency of the log generation device.
  • all or part of the steps of the above embodiments may also be implemented by using an integrated circuit. These steps may be separately fabricated into individual integrated circuit modules, or multiple modules or steps may be fabricated into a single integrated circuit module. achieve.
  • the devices/function modules/functional units in the above embodiments may be implemented by a general-purpose computing device, which may be centralized on a single computing device or distributed over a network of multiple computing devices.
  • each device/function module/functional unit in the above embodiment When each device/function module/functional unit in the above embodiment is implemented in the form of a software function module and sold or used as a stand-alone product, it can be stored in a computer readable storage medium.
  • the above mentioned computer readable storage medium may be a read only memory, a magnetic disk or an optical disk or the like.
  • the above technical solution provides a simple and convenient log generation method for the developers of the call service.
  • the developer only needs to pay attention to the development of the SCE service logic, and does not need to generate logs in the SCE service, that is, realize the SCE service development in the intelligent network.
  • the log generation is separated, which simplifies the development process of the SCE service and greatly reduces the development workload of the SCE service.
  • it does not require a lot of time to test the call service log, which saves development test time and is compared with the traditional SCE service log. It is easy to make mistakes and it is difficult to recover data when the error occurs.
  • the running target call service can be re-simulated, and the error log can be modified in time, which greatly improves the effect of the service log generation.

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  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
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Abstract

Procédé et dispositif de génération de journal. Le procédé comporte les étapes consistant à: acquérir des informations de client d'un service d'appels visé, et des informations de module indépendant du service (SIB), un processus de SIB et des données d'exécution de SIB correspondant au service d'appels visé; simuler, d'après les données d'exécution de SIB et le processus de SIB, un fonctionnement du service d'appels visé; et générer un journal d'appels d'après les informations de scénario, les informations de SIB et les informations de client acquises au cours de la simulation du fonctionnement du service d'appels visé. La solution technique permet la séparation du développement d'un service SCE et de la génération d'un journal de service dans un réseau intelligent, simplifiant ainsi un processus de développement d'un service SCE et réduisant considérablement une charge de travail de développement du service SCE.
PCT/CN2015/090162 2015-06-18 2015-09-21 Procédé et dispositif de génération de journal Ceased WO2016201810A1 (fr)

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