WO2020040125A1 - Système de climatiseur, procédé et programme de commande de système de climatiseur - Google Patents

Système de climatiseur, procédé et programme de commande de système de climatiseur Download PDF

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Publication number
WO2020040125A1
WO2020040125A1 PCT/JP2019/032404 JP2019032404W WO2020040125A1 WO 2020040125 A1 WO2020040125 A1 WO 2020040125A1 JP 2019032404 W JP2019032404 W JP 2019032404W WO 2020040125 A1 WO2020040125 A1 WO 2020040125A1
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WO
WIPO (PCT)
Prior art keywords
air conditioner
information
test operation
notification
instruction
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Ceased
Application number
PCT/JP2019/032404
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English (en)
Japanese (ja)
Inventor
充邦 吉田
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Sharp Corp
Original Assignee
Sharp Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Sharp Corp filed Critical Sharp Corp
Priority to CN201980052486.4A priority Critical patent/CN112567181A/zh
Priority to JP2020538398A priority patent/JPWO2020040125A1/ja
Publication of WO2020040125A1 publication Critical patent/WO2020040125A1/fr
Anticipated expiration legal-status Critical
Ceased legal-status Critical Current

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    • F—MECHANICAL ENGINEERING; LIGHTING; HEATING; WEAPONS; BLASTING
    • F24—HEATING; RANGES; VENTILATING
    • F24F—AIR-CONDITIONING; AIR-HUMIDIFICATION; VENTILATION; USE OF AIR CURRENTS FOR SCREENING
    • F24F11/00—Control or safety arrangements
    • F24F11/30—Control or safety arrangements for purposes related to the operation of the system, e.g. for safety or monitoring
    • F24F11/49—Control or safety arrangements for purposes related to the operation of the system, e.g. for safety or monitoring ensuring correct operation, e.g. by trial operation or configuration checks
    • F—MECHANICAL ENGINEERING; LIGHTING; HEATING; WEAPONS; BLASTING
    • F24—HEATING; RANGES; VENTILATING
    • F24F—AIR-CONDITIONING; AIR-HUMIDIFICATION; VENTILATION; USE OF AIR CURRENTS FOR SCREENING
    • F24F11/00—Control or safety arrangements
    • F24F11/50—Control or safety arrangements characterised by user interfaces or communication
    • F—MECHANICAL ENGINEERING; LIGHTING; HEATING; WEAPONS; BLASTING
    • F24—HEATING; RANGES; VENTILATING
    • F24F—AIR-CONDITIONING; AIR-HUMIDIFICATION; VENTILATION; USE OF AIR CURRENTS FOR SCREENING
    • F24F11/00—Control or safety arrangements
    • F24F11/50—Control or safety arrangements characterised by user interfaces or communication
    • F24F11/52—Indication arrangements, e.g. displays

Definitions

  • the present invention relates to an air conditioner system, an air conditioner system control method, and an air conditioner system control program.
  • Priority is claimed on Japanese Patent Application No. 2018-157142 filed on Aug. 24, 2018, the content of which is incorporated herein by reference.
  • Patent Literature 1 discloses that, for an air conditioner, information on the air conditioner is displayed on a display unit of a corresponding mobile terminal, and when a predetermined operation is performed on an operation unit of the mobile terminal, the air conditioner is activated. An air conditioner system for trial operation is disclosed.
  • an object of the present invention is to realize, for example, an air conditioner system or the like that can prompt a repair request while avoiding the concentration of the repair requests as described above.
  • the air conditioner system of the present invention prompts an information terminal corresponding to the air conditioner to perform a test operation of the air conditioner on a set date that is earlier than the date on which the use of the air conditioner is predicted to be started by a predetermined period.
  • the air conditioner is provided with an informing means for informing and an instructing means for instructing the air conditioner to perform the test operation based on an instruction to start a test operation for the informing.
  • the control method of the air conditioner system according to the present invention is characterized in that the notification means sends the air to the information terminal corresponding to the air conditioner on a date set a predetermined period earlier than a date on which the use of the air conditioner is predicted to start. It is characterized in that a notification for prompting a test operation of the air conditioner is urged, and the instruction unit instructs the air conditioner to perform the test operation based on an instruction to start the test operation in response to the notification.
  • the air conditioner system control program is configured such that a test operation of the air conditioner is performed on an information terminal corresponding to the air conditioner on a date set a predetermined period earlier than a date on which use of the air conditioner is predicted to start. And a computer system functioning as an instruction unit for instructing the air conditioner to perform a test operation based on an instruction to start a test operation for the notification.
  • FIG. 1 is a schematic diagram illustrating an outline of a system according to a first embodiment.
  • FIG. 2 is a flowchart illustrating a processing flow of the system according to the first embodiment. It is a figure showing an example of test operation information and information information. It is a figure which shows an example of the display which alert
  • FIG. 1 is a diagram illustrating an example of a control block diagram illustrating a configuration of the entire system according to the first embodiment and a main part of a control system of each component device.
  • the system 1 includes an information processing apparatus connected via a network 2, for example, a server 3, an information terminal, for example, a smartphone 4, an air conditioner, for example, an air conditioner 5, and a repair reception server 6.
  • the network 2 is, for example, the Internet or WiFi.
  • the air conditioner 5 for example, an outdoor unit having an outdoor heat exchanger and an indoor unit having an indoor heat exchanger are connected by a refrigerant pipe, and the refrigerant is circulated by a compressor to adjust the indoor temperature and humidity. It is a device for.
  • the server 3 includes, for example, a control unit 31, a storage unit 32, a communication unit 33, and a clock unit 34.
  • the control unit 31 of the server 3 is, for example, a CPU and executes various types of information processing according to a program stored in the storage unit 32. Further, the control unit 31 is connected to the network 2 via the communication unit 33.
  • the control unit 31 functionally includes, for example, a notification unit that performs notification, which will be described later, an instruction unit that instructs test driving, and an abnormality information acquisition unit that acquires abnormality information. And a notifying unit.
  • the notification unit notifies the information terminal corresponding to the air conditioner of a test operation of the air conditioner on a date set a predetermined period earlier than a date on which the use of the air conditioner is predicted to start. I do.
  • the instruction unit notifies the information terminal corresponding to the air conditioner that it is urged to perform a test operation of the air conditioner on a date that is set a predetermined period earlier than a date on which the use of the air conditioner is predicted to start.
  • the abnormality information acquisition unit acquires abnormality information that is acquired based on the test operation of the air conditioner and that indicates the abnormality of the air conditioner.
  • the state information acquisition unit acquires state information that is acquired based on the test operation of the air conditioner and that indicates that the air conditioner is in a state different from a preset state.
  • the notification unit notifies the information terminal of the abnormality information and / or the status information.
  • the storage unit 32 of the server 3 is configured to include a memory element such as a RAM and a flash, a hard disk, and the like.
  • the storage unit 32 stores programs executed by the control unit 31 and various data.
  • the storage unit 32 also operates as a work memory of the control unit 31.
  • the communication unit 33 of the server 3 is a network interface such as a LAN card and a WiFi adapter, and transmits and receives information to and from the server 3 via a network such as a LAN and WiFi.
  • the clock unit 34 measures time.
  • the smartphone 4 includes, for example, a control unit 41, a storage unit 42, a communication unit 43, a display unit 44, and an operation unit 45.
  • the control unit 41, the storage unit 42, and the communication unit 43 have the same configurations as the control unit 31, the storage unit 32, and the communication unit 33, respectively.
  • the control unit 41 functionally has an instruction unit.
  • the display unit 44 of the smartphone 4 is, for example, a liquid crystal display, an organic EL display, or the like, and displays information according to an instruction from the control unit 41.
  • the operation unit 45 is, for example, a touch panel, and receives a user's instruction operation and outputs the content of the instruction operation to the control unit 41. In the case of a touch panel display, the display unit 44 and the operation unit 45 are integrated.
  • the air conditioner 5 includes, for example, a control unit 51, a storage unit 52, a communication unit 53, an indoor temperature sensor 54, an outdoor air temperature sensor 55, an indoor heat exchanger temperature sensor 59, an outdoor heat exchanger temperature sensor 60, a compressor 56, and an indoor fan. 57, including an outdoor fan 58.
  • the control unit 51, the storage unit 52, and the communication unit 53 have the same configurations as the control unit 31, the storage unit 32, and the communication unit 33, respectively.
  • the control unit 51 functionally includes an abnormality information acquisition unit, a notification unit, and a state information acquisition unit.
  • the control unit 51 of the air conditioner 5 receives detection signals from the indoor temperature sensor 54, the outdoor air temperature sensor 55, the indoor heat exchanger temperature sensor 59, the outdoor heat exchanger temperature sensor 60, and the like, and receives a compressor 56, an indoor fan 57, The drive signal is output to the outdoor fan 58 and the like.
  • the indoor temperature sensor 54 detects the temperature of the room, which is the space to be conditioned, and the outside air temperature sensor 55 detects the temperature of the outside air.
  • the indoor heat exchanger temperature sensor 59 detects the temperature of the indoor heat exchanger (not shown), and the outdoor heat exchanger temperature sensor 60 detects the temperature of the outdoor heat exchanger (not shown).
  • the compressor 56 of the air conditioner 5 compresses the refrigerant circulating between the indoor heat exchanger (not shown) and the outdoor heat exchanger (not shown) connected by a refrigerant pipe (not shown).
  • the indoor heat exchanger exchanges heat between indoor air and the refrigerant
  • the outdoor heat exchanger exchanges heat between outdoor air and the refrigerant.
  • the indoor fan 57 circulates indoor air, which is a space to be air-conditioned, and promotes heat exchange between the refrigerant and the indoor air via the indoor heat exchanger.
  • the outdoor fan 58 circulates outside air and promotes heat exchange between the refrigerant and the outdoor air via the outdoor heat exchanger.
  • the server the air conditioner, and the smartphone have been described above, but this is merely an example and the present invention is not limited thereto.
  • the smartphone may be another information terminal such as a tablet terminal or a mobile terminal.
  • the repair reception server 6 includes, for example, a control unit 61, a storage unit 62, and a communication unit 63.
  • the control unit 61, the storage unit 62, and the communication unit 63 have the same configurations as the control unit 31, the storage unit 32, and the communication unit 33, respectively.
  • FIG. 2 is a flowchart illustrating an example of the processing flow.
  • the system 1 according to the present embodiment is realized by the server 3, the repair reception server 6, the smartphone 4, and the air conditioner 5 working together.
  • the control unit 31 of the server 3 transmits the test operation information including information necessary for informing the information terminal corresponding to the air conditioner of the test operation of the air conditioner, Obtained from the storage unit 32.
  • test operation information includes, for example, air conditioner identification information, notification date information, test mode information, notification content information, and notification destination identification information described below.
  • the setting of the test operation information is performed, for example, at the time of factory shipment or installation of the air conditioner 5, but is not limited thereto.
  • Air conditioner identification information is information for identifying which air conditioner is to be tested.
  • the notification date information indicates a date (hereinafter, a notification date) at which the smartphone 4 is to be notified of a test drive.
  • the notification date is set a predetermined period earlier than the date when it is predicted that the air conditioner will be used.
  • the notification date information is represented by 5/5 as shown in FIG. 3A, and 5/5 represents May 5.
  • the notification date information is described in terms of days, but is not limited thereto, and may include hours and minutes.
  • the test mode information is test mode information indicating whether the test operation mode is, for example, a cooling operation mode indicating a test operation of a cooling operation or a heating operation mode indicating a test operation of a heating operation. For example, it is identified by TM1 or the like. Specifically, for example, TM1 in FIG. 3A indicates that the test operation mode is the cooling operation mode.
  • the notification content information is information indicating what content the smartphone 4 is to be notified of, and is identified by, for example, the MS 1 or the like. For example, MS1 in FIG. 3A indicates that a notification is issued to prompt a test drive for summer.
  • the notification destination identification information is information for identifying to which smartphone 4 the notification information is to be sent, and is represented by, for example, SP1 or the like as shown in FIG.
  • the control unit 31 of the server 3 acquires information representing the current date.
  • the information is obtained from the clock unit 34.
  • the control unit 31 of the server 3 compares the date indicated by the notification date information included in the test driving information acquired in S101 with the date indicated by the information representing the current date acquired in S102. I do.
  • the control unit 31 of the server 3 acquires the test operation acquired in S101.
  • the notification information is notified to the smartphone 4 indicated by the notification destination identification information included in the information.
  • the notification information includes, for example, air conditioner identification information, test mode information, and notification content information included in the test operation information acquired in S101.
  • the broadcast information includes AC1, TM1, and MS1.
  • the control unit 41 of the smartphone 4 notifies the user that the test driving of the air conditioner 5 is performed. Specifically, the display is displayed on the display unit 44 based on the notification information received from the server 3 in S104, thereby notifying the user. More specifically, for example, in accordance with the notification content information MS1 included in the notification information received in S104, the control unit 41 causes the display unit 44 to display, for example, "It is time for the cooling operation, as shown in FIG. If you touch "Press and display further" in FIG. 4 (a), the control unit 41 will display as shown in FIG. 4 (b). To be configured. Here, the display of FIG.
  • the air conditioner 4 (b) displays the content of the notification urging the user to perform a test operation of the air conditioner 5 in more detail.
  • the air conditioner identification information included in the notification information received in S104 it may be configured to display which of the air conditioners 5 is urged to perform the test operation. In such a case, when a plurality of air conditioners are installed in one house, the user can identify which air conditioner 5 is being urged to perform the test operation.
  • the control unit 41 of the smartphone 4 performs a test driving on the air conditioner 5 according to predetermined operation information based on the operation of the user, for example, upon receiving the display of S105. (S107). For example, when the user touches “Yes” in FIG. 4B displayed on the touch panel of the smartphone 4, specifically, the air conditioner identification information included in the notification information received in S105 indicates. It is configured to notify the air conditioner 5 of the test mode information included in the notification information received in S105.
  • the control unit 51 of the air conditioner 5 receives the test mode information notified from the smartphone 4 in S107, and acquires the test condition information from, for example, the storage unit 52 based on the test mode information.
  • the test condition information is information indicating conditions for performing a test operation of the air conditioner 5, and the test condition information is associated with each test mode information.
  • the test mode information indicates that, for example, the test operation mode is set to the cooling operation mode as described above.
  • the test condition information associated with the test mode indicates, for example, that the minimum cooling temperature setting is set to 18 ° C.
  • the test condition information is not limited to this, and may further include other information such as a test operation time. Specifically, the test operation time is, for example, 30 minutes.
  • the test condition information is set in the storage unit 52 in advance by, for example, the manufacturer of the air conditioner 5. Also, the case where the test condition information is acquired from the storage unit 52 of the air conditioner 5 has been described. May be configured.
  • the control unit 51 of the air conditioner 5 controls each unit of the air conditioner 5 under the conditions indicated by the test condition information acquired in S108, and performs a test operation.
  • the control unit 51 of the air conditioner 5 acquires abnormality information indicating what kind of abnormality, if any abnormality occurs during the test operation.
  • the air conditioner 5 is configured such that, when any abnormality occurs during the test operation, the control unit 51 acquires the abnormality information.
  • the abnormality information is represented by, for example, ER1, ER2, or ER0, and ER1 indicates that, for example, the compressor 56 does not start.
  • ER2 indicates, for example, that the outdoor fan 58 is not rotating.
  • the control unit 51 acquires, for example, ER0.
  • ER0 indicates that no abnormality has occurred in any of the units.
  • the control unit 51 of the air conditioner 5 notifies the smartphone 4 that has instructed the test operation in S107 of the test result information indicating the result of the test operation.
  • the test result information includes, for example, the abnormality information acquired in S110 and the air conditioner identification information that identifies the air conditioner 5 that has performed the test operation. Note that, for example, the air conditioner identification information is stored in the storage unit of the air conditioner 5, and the air conditioner identification information is obtained.
  • the smartphone 4 notifies the user of which air conditioner 5 and what abnormality has occurred. Specifically, for example, the control unit 41 of the smartphone 4 receives the test result information sent from the air conditioner 5 in S111, and displays the result of the test drive to the user based on the abnormality information included in the test result information. The user is notified by displaying it on the unit 44.
  • the control unit 41 of the smartphone 4 causes the display unit 44 to display FIG. ), The message "No error in the air conditioner itself has occurred.”
  • the control unit 41 displays "An error appears to have occurred on the display unit 44, as shown in FIG. Please check the details of the error from the following URL. "
  • the control unit 41 of the smartphone 4 notifies repair instruction information for instructing repair of the air conditioner 5 in accordance with the operation of the user. Specifically, for example, as shown in FIG. 5C, when the user touches “Yes” in the case of displaying on the display unit 44, the repair instructs to repair the air conditioner 5. Notify the instruction information.
  • the repair instruction information includes, for example, the air conditioner identification information included in the test result information notified in S111, abnormality information, and repair instruction source identification information.
  • the repair instruction source identification information is information for identifying the smartphone 4 that notifies the repair instruction, and is used to return information indicating that the repair instruction information has been received in S117.
  • the repair instruction source identification information is stored in the smartphone 4 and the repair instruction source identification information is acquired.
  • the control unit 41 of the smartphone 4 Based on the instruction to repair the air conditioner 5 in S113, the control unit 41 of the smartphone 4 notifies the server 3 of the repair instruction information acquired in S113 (S114).
  • the control unit 31 of the server 3 receives the repair instruction information notified from the smartphone 4 in S114, and notifies the repair company of the repair (S116).
  • a repair company server is notified of repair instruction information.
  • the server of the indicated repair company may be notified.
  • the repair company information may be set in advance from the geographical positional relationship between the air conditioner and the repair company, or may be dynamically set according to a waiting time until a repair request is received from the repair company and repaired.
  • the present invention is not limited to these.
  • the repair receiving server 6 acquires the repair instruction information notified from the server 3 in S116.
  • the repair reception server 6 transmits the acquired repair instruction information to, for example, a repair management system of a repair company, and arranges repair.
  • the information indicating that the repair instruction information has been received, the waiting time until the repair is received and repaired, the information indicating the date and time when the repair can be performed, and the like are included in the repair instruction information received in S116. It may be configured to notify the smartphone 4 indicated by the source identification information.
  • the notification date is set a predetermined period earlier than the date on which the use of the air conditioner is predicted to start.
  • the predetermined period may be set differently for each place according to the climate of the area or the like. As a result, it is possible to set the notification date according to the climate of each region. Further, the predetermined period may be set by a random number. Thereby, concentration of repair requests can be further avoided.
  • the notification date to be notified to the smartphone 4 in the first embodiment is a date that is set a predetermined period earlier than a date when the use of the air conditioner is predicted to be started, The main difference is that the day when the use of the air conditioner is predicted to be started based on weather information is determined.
  • a weather information server (not shown) for providing weather information of a weather information provider is added to FIG. 2 shown in the first embodiment.
  • FIG. 6 is a flowchart showing an example of a processing flow showing a part different from the first embodiment in the processing flow executed by the system 1 according to the second embodiment. Specifically, for example, before S101, the processing of S201 to S203 is performed.
  • the control unit 31 of the server 3 acquires air conditioner position information that is information indicating the position of the air conditioner 5.
  • the air conditioner position information is associated with, for example, air conditioner position information for each air conditioner.
  • the air conditioner position information is set in advance and stored in, for example, the storage unit 32 of the server 3. Specifically, for example, when the air conditioner 5 is installed, the application software is installed on the smartphone 4, the application software registers the identification information of the air conditioner 5 in the server 3, and also stores the position information held by the smartphone 4. This is performed by registering with the server 3.
  • the control unit 31 of the server 3 acquires the weather information of the area corresponding to the air conditioner position information.
  • the weather information is obtained by acquiring the weather information of the area corresponding to the air conditioner position information from the weather server.
  • the control unit 31 of the server 3 determines a day when the use of the air conditioner 5 is predicted to start (predicted date) based on the weather information acquired in S202. More specifically, for example, the prediction date is determined 40 days after the third consecutive day when the average temperature at the position indicated by the air conditioner position information exceeds 16 ° C. for three consecutive days. It is not something to be done. Then, a notification date according to the first embodiment is determined to be a notification date in the first embodiment that is earlier than a date determined to start using by a predetermined period.
  • step S203 After setting the notification date in the notification date setting step (S203), the process proceeds to step S101 of the first embodiment.
  • the subsequent processing flow is the same as in the first embodiment.
  • an air conditioner system or the like that can prompt a repair request at a timing that avoids concentration of repair requests. Further, according to the present embodiment, a repair request can be prompted based on weather information corresponding to the position of the air conditioner.
  • the third embodiment is obtained based on the test operation of the air conditioner.
  • state information indicating that the air conditioner is in a state different from a preset state is left.
  • the status information is, for example, information that indicates that some trouble may occur in the near future, but that it is time to replace consumables such as a filter, although it is not enough to judge that it is abnormal. Is equivalent to the information representing.
  • the flow of processing executed by the system 1 is different, for example, in that the state information is acquired in S110 in FIG. 2 shown in the first embodiment, but the other points are the same. , And the detailed description is omitted.
  • the present embodiment for example, it is possible to notify information indicating that there is a high possibility that some kind of malfunction will occur in the future, although it is not enough to judge the malfunction, and prevent the occurrence of the malfunction.
  • the present invention is not limited to the above embodiment, and various modifications are possible.
  • the present embodiment can be replaced with a configuration substantially the same as the configuration described in the above embodiment, a configuration having the same operation and effect, or a configuration capable of achieving the same object.
  • the first to third embodiments may be used in combination with each other. More specifically, for example, it may be configured to notify the status information in addition to the abnormality information.
  • a server was described as an example of the information processing apparatus.
  • the information processing apparatus may be a smartphone or an air conditioner.
  • the notification to the user is displayed on the display unit of the smartphone has been described, but the present invention is not limited to this, and the notification may be made by voice.

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  • Engineering & Computer Science (AREA)
  • Chemical & Material Sciences (AREA)
  • Combustion & Propulsion (AREA)
  • Mechanical Engineering (AREA)
  • General Engineering & Computer Science (AREA)
  • Human Computer Interaction (AREA)
  • Air Conditioning Control Device (AREA)

Abstract

L'invention concerne un système de climatiseur et analogue, aptes à déclencher une demande de réparation à un moment donné, en évitant une concentration de demandes de réparation. Le système de climatiseur selon l'invention comprend : un moyen de notification émettant, vers un terminal d'informations associé à un climatiseur, une notification déclenchant un test de fonctionnement du climatiseur un jour donné, le début d'une durée déterminée avant le jour donné étant déterminé ; et un moyen d'instruction ordonnant au climatiseur d'exécuter ledit test, en fonction d'une instruction en réponse à la notification de début de test de fonctionnement.
PCT/JP2019/032404 2018-08-24 2019-08-20 Système de climatiseur, procédé et programme de commande de système de climatiseur Ceased WO2020040125A1 (fr)

Priority Applications (2)

Application Number Priority Date Filing Date Title
CN201980052486.4A CN112567181A (zh) 2018-08-24 2019-08-20 空气调节机系统、空气调节机系统的控制方法及空气调节机系统控制程序
JP2020538398A JPWO2020040125A1 (ja) 2018-08-24 2019-08-20 空気調和機システム、空気調和機システムの制御方法、及び、空気調和機システム制御プログラム

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Application Number Priority Date Filing Date Title
JP2018-157142 2018-08-24
JP2018157142 2018-08-24

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WO2020040125A1 true WO2020040125A1 (fr) 2020-02-27

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JP2018132235A (ja) * 2017-02-15 2018-08-23 株式会社富士通ゼネラル 空気調和機

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* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2023129641A (ja) * 2020-10-26 2023-09-14 株式会社富士通ゼネラル 空気調和システム
WO2024142137A1 (fr) * 2022-12-26 2024-07-04 三菱電機株式会社 Système de diagnostic pour climatiseur et procédé de diagnostic pour climatiseur

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