ATE181198T1 - Etikettierung von anrufen mit gebraucherinformation in einer fernsprechumgebung - Google Patents

Etikettierung von anrufen mit gebraucherinformation in einer fernsprechumgebung

Info

Publication number
ATE181198T1
ATE181198T1 AT91112138T AT91112138T ATE181198T1 AT E181198 T1 ATE181198 T1 AT E181198T1 AT 91112138 T AT91112138 T AT 91112138T AT 91112138 T AT91112138 T AT 91112138T AT E181198 T1 ATE181198 T1 AT E181198T1
Authority
AT
Austria
Prior art keywords
labeling
calls
user information
caller
telephone environment
Prior art date
Application number
AT91112138T
Other languages
English (en)
Inventor
Charles H Jolissaint
Original Assignee
Rolm Systems
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Rolm Systems filed Critical Rolm Systems
Application granted granted Critical
Publication of ATE181198T1 publication Critical patent/ATE181198T1/de

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q11/00—Selecting arrangements for multiplex systems
    • H04Q11/04—Selecting arrangements for multiplex systems for time-division multiplexing
    • H04Q11/0407—Selecting arrangements for multiplex systems for time-division multiplexing using a stored program control
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/58—Arrangements for transferring received calls from one subscriber to another; Arrangements affording interim conversations between either the calling or the called party and a third party
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/22—Arrangements for supervision, monitoring or testing
    • H04M3/36—Statistical metering, e.g. recording occasions when traffic exceeds capacity of trunks

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Business, Economics & Management (AREA)
  • Marketing (AREA)
  • Telephonic Communication Services (AREA)
  • Telephone Function (AREA)
  • Interconnected Communication Systems, Intercoms, And Interphones (AREA)
  • Sub-Exchange Stations And Push- Button Telephones (AREA)
  • Measuring Pulse, Heart Rate, Blood Pressure Or Blood Flow (AREA)
AT91112138T 1990-08-09 1991-07-19 Etikettierung von anrufen mit gebraucherinformation in einer fernsprechumgebung ATE181198T1 (de)

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
US56507690A 1990-08-09 1990-08-09

Publications (1)

Publication Number Publication Date
ATE181198T1 true ATE181198T1 (de) 1999-06-15

Family

ID=24257109

Family Applications (1)

Application Number Title Priority Date Filing Date
AT91112138T ATE181198T1 (de) 1990-08-09 1991-07-19 Etikettierung von anrufen mit gebraucherinformation in einer fernsprechumgebung

Country Status (4)

Country Link
EP (1) EP0470415B1 (de)
AT (1) ATE181198T1 (de)
DE (1) DE69131307T2 (de)
ES (1) ES2134763T3 (de)

Families Citing this family (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CA2102077C (en) * 1992-12-21 1997-09-16 Steven Lloyd Greenspan Call billing and measurement methods for redirected calls
SE503393C2 (sv) * 1994-09-19 1996-06-03 Ericsson Telefon Ab L M Förfarande och system för en flexibel koppelregistreringsmekanism
SE503394C2 (sv) * 1994-09-19 1996-06-03 Ericsson Telefon Ab L M Förfarande för att strukturera anropsbearbetning samt växelsystem för telefoni med koppelbearbetning
SE503392C2 (sv) * 1994-09-19 1996-06-03 Ericsson Telefon Ab L M Förenklad bearbetning vid fleranrop
US5500891A (en) * 1994-09-30 1996-03-19 Harrington; Noreen A. Telecommunication system with multilink host computer call control interface system and method
US6314089B1 (en) * 1996-05-07 2001-11-06 Inventions, Inc. Creating and using an adaptable multiple-contact transaction object

Also Published As

Publication number Publication date
ES2134763T3 (es) 1999-10-16
DE69131307D1 (de) 1999-07-15
EP0470415A3 (en) 1993-08-18
EP0470415A2 (de) 1992-02-12
EP0470415B1 (de) 1999-06-09
DE69131307T2 (de) 2000-01-13

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Legal Events

Date Code Title Description
UEP Publication of translation of european patent specification
REN Ceased due to non-payment of the annual fee