ES2134763T3 - Marcaje de llamadas con informacion de usuario en un ambito telefonico. - Google Patents

Marcaje de llamadas con informacion de usuario en un ambito telefonico.

Info

Publication number
ES2134763T3
ES2134763T3 ES91112138T ES91112138T ES2134763T3 ES 2134763 T3 ES2134763 T3 ES 2134763T3 ES 91112138 T ES91112138 T ES 91112138T ES 91112138 T ES91112138 T ES 91112138T ES 2134763 T3 ES2134763 T3 ES 2134763T3
Authority
ES
Spain
Prior art keywords
dialing
calls
user information
caller
telephone field
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Expired - Lifetime
Application number
ES91112138T
Other languages
English (en)
Inventor
Charles H Jolissaint
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Siemens Business Communication Systems Inc
Original Assignee
Siemens Business Communication Systems Inc
Rolm Systems
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Siemens Business Communication Systems Inc, Rolm Systems filed Critical Siemens Business Communication Systems Inc
Application granted granted Critical
Publication of ES2134763T3 publication Critical patent/ES2134763T3/es
Anticipated expiration legal-status Critical
Expired - Lifetime legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q11/00—Selecting arrangements for multiplex systems
    • H04Q11/04—Selecting arrangements for multiplex systems for time-division multiplexing
    • H04Q11/0407—Selecting arrangements for multiplex systems for time-division multiplexing using a stored program control
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/58—Arrangements for transferring received calls from one subscriber to another; Arrangements affording interim conversations between either the calling or the called party and a third party
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/22—Arrangements for supervision, monitoring or testing
    • H04M3/36—Statistical metering, e.g. recording occasions when traffic exceeds capacity of trunks

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Business, Economics & Management (AREA)
  • Marketing (AREA)
  • Telephone Function (AREA)
  • Telephonic Communication Services (AREA)
  • Sub-Exchange Stations And Push- Button Telephones (AREA)
  • Interconnected Communication Systems, Intercoms, And Interphones (AREA)
  • Measuring Pulse, Heart Rate, Blood Pressure Or Blood Flow (AREA)

Abstract

METODO Y APARATO PARA PERMITIR A LOS PROCESADORES DE APLICACIONES HUESPED (100, 200, 300) LEER INFORMACION DESDE Y/O PARA ESCRIBIR INFORMACION EN UNA BASE DE DATOS QUE SE ALMACENA EN UNA MAQUINA CONMUTADORA (400) QUE INTERCONECTA CON DICHOS PROCESADORES. LA INFORMACION SE REFIERE A UN USUARIO QUE LLAMA Y EL REGISTRO DE LA BASE DE DATOS PARA QUE EL QUE LLAMA SE MANTENGA EN LINEA DURANTE EL TIEMPO QUE TENGA UNA LLAMADA EN LA CENTRAL .
ES91112138T 1990-08-09 1991-07-19 Marcaje de llamadas con informacion de usuario en un ambito telefonico. Expired - Lifetime ES2134763T3 (es)

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
US56507690A 1990-08-09 1990-08-09

Publications (1)

Publication Number Publication Date
ES2134763T3 true ES2134763T3 (es) 1999-10-16

Family

ID=24257109

Family Applications (1)

Application Number Title Priority Date Filing Date
ES91112138T Expired - Lifetime ES2134763T3 (es) 1990-08-09 1991-07-19 Marcaje de llamadas con informacion de usuario en un ambito telefonico.

Country Status (4)

Country Link
EP (1) EP0470415B1 (es)
AT (1) ATE181198T1 (es)
DE (1) DE69131307T2 (es)
ES (1) ES2134763T3 (es)

Families Citing this family (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CA2102077C (en) * 1992-12-21 1997-09-16 Steven Lloyd Greenspan Call billing and measurement methods for redirected calls
SE503393C2 (sv) * 1994-09-19 1996-06-03 Ericsson Telefon Ab L M Förfarande och system för en flexibel koppelregistreringsmekanism
SE503392C2 (sv) * 1994-09-19 1996-06-03 Ericsson Telefon Ab L M Förenklad bearbetning vid fleranrop
SE503394C2 (sv) * 1994-09-19 1996-06-03 Ericsson Telefon Ab L M Förfarande för att strukturera anropsbearbetning samt växelsystem för telefoni med koppelbearbetning
US5500891A (en) * 1994-09-30 1996-03-19 Harrington; Noreen A. Telecommunication system with multilink host computer call control interface system and method
US6314089B1 (en) * 1996-05-07 2001-11-06 Inventions, Inc. Creating and using an adaptable multiple-contact transaction object

Also Published As

Publication number Publication date
EP0470415A2 (en) 1992-02-12
ATE181198T1 (de) 1999-06-15
DE69131307T2 (de) 2000-01-13
DE69131307D1 (de) 1999-07-15
EP0470415A3 (en) 1993-08-18
EP0470415B1 (en) 1999-06-09

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