BR9301637A - Estrutura de base de dados, processo para administar seviços de operador automático, e processo e aparelho de atender automaticamente e obter informações em chamadas telefônicas - Google Patents

Estrutura de base de dados, processo para administar seviços de operador automático, e processo e aparelho de atender automaticamente e obter informações em chamadas telefônicas

Info

Publication number
BR9301637A
BR9301637A BR9301637A BR9301637A BR9301637A BR 9301637 A BR9301637 A BR 9301637A BR 9301637 A BR9301637 A BR 9301637A BR 9301637 A BR9301637 A BR 9301637A BR 9301637 A BR9301637 A BR 9301637A
Authority
BR
Brazil
Prior art keywords
obtain information
phone calls
database structure
operator services
automatic operator
Prior art date
Application number
BR9301637A
Other languages
English (en)
Inventor
Patrick J Melampy
Christopher Rand Sklarin
Original Assignee
Boston Tech Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Boston Tech Inc filed Critical Boston Tech Inc
Publication of BR9301637A publication Critical patent/BR9301637A/pt

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533—Voice mail systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/48—Arrangements for recalling a calling subscriber when the wanted subscriber ceases to be busy
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/527—Centralised call answering arrangements not requiring operator intervention

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Sub-Exchange Stations And Push- Button Telephones (AREA)
BR9301637A 1992-04-23 1993-04-23 Estrutura de base de dados, processo para administar seviços de operador automático, e processo e aparelho de atender automaticamente e obter informações em chamadas telefônicas BR9301637A (pt)

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
US07/872,242 US5402472A (en) 1992-04-23 1992-04-23 Automated attendant for any combination of PBX, centrex, and single-line telephones

Publications (1)

Publication Number Publication Date
BR9301637A true BR9301637A (pt) 1994-08-02

Family

ID=25359144

Family Applications (1)

Application Number Title Priority Date Filing Date
BR9301637A BR9301637A (pt) 1992-04-23 1993-04-23 Estrutura de base de dados, processo para administar seviços de operador automático, e processo e aparelho de atender automaticamente e obter informações em chamadas telefônicas

Country Status (6)

Country Link
US (2) US5402472A (pt)
EP (1) EP0569164A3 (pt)
JP (1) JPH0654069A (pt)
AU (2) AU670263B2 (pt)
BR (1) BR9301637A (pt)
CA (1) CA2094166A1 (pt)

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US6178230B1 (en) 1997-11-13 2001-01-23 Advanced Micro Devices, Inc. System and method for identifying a callee of an incoming telephone call
US6122347A (en) * 1997-11-13 2000-09-19 Advanced Micro Devices, Inc. System and method for self-announcing a caller of an incoming telephone call
US6385303B1 (en) * 1997-11-13 2002-05-07 Legerity, Inc. System and method for identifying and announcing a caller and a callee of an incoming telephone call
DE19800716A1 (de) 1998-01-12 1999-07-15 Deutsche Telekom Ag Verfahren zur Bereitstellung einer Durchwahlfunktion bei Telekommunikationsanlagen
US6088437A (en) * 1998-04-23 2000-07-11 Touch Tone Technologies Inc. Call processing system, method and computer program product
KR100293992B1 (ko) 1998-12-23 2001-08-07 윤종용 사설교환시스템에서통화요금전환방법
WO2000078019A1 (en) * 1999-06-14 2000-12-21 Wilshire Cellular, Inc. Method and apparatus for selectively establishing communication with one of plural devices associated with a single telephone number
US7292858B2 (en) 1999-06-14 2007-11-06 Ascendent Telecommunications, Inc. Method and apparatus for communicating with one of plural devices associated with a single telephone number during a disaster and disaster recovery
US7162020B1 (en) 1999-06-14 2007-01-09 Ascendent Telecommunications, Inc. Method and apparatus for selectively establishing communication with one of plural devices associated with a single telephone number
WO2000079780A1 (en) * 1999-06-23 2000-12-28 Wilshire Cellular, Inc. Internet facsimile system
WO2001050720A1 (en) * 1999-12-29 2001-07-12 Koninklijke Kpn N.V. Electronic call assistants with shared database
US6546083B1 (en) 2000-01-04 2003-04-08 Cisco Technology, Inc. System and method for placing a telephone call
US7680511B2 (en) * 2000-06-14 2010-03-16 Ascendent Telecommunications Inc. Method and apparatus for communicating via virtual office telephone extensions
DE10040301A1 (de) * 2000-08-17 2002-02-28 Deutsche Telekom Ag Intelligenter Kontakt Manager
JP2002209017A (ja) * 2001-01-12 2002-07-26 Matsushita Electric Ind Co Ltd 構内交換機、自動応答装置及び自動応答構内交換機システム
US6658260B2 (en) * 2001-09-05 2003-12-02 Telecommunication Systems, Inc. Inter-carrier short messaging service providing phone number only experience
US6917671B1 (en) 2001-10-25 2005-07-12 At&T Corp. Network-based method for notification of the best time to call
US7320026B2 (en) * 2002-06-27 2008-01-15 At&T Bls Intellectual Property, Inc. Intersystem messaging using ENUM standard
JP2004282336A (ja) * 2003-03-14 2004-10-07 Matsushita Electric Ind Co Ltd 構内交換機
US7430425B2 (en) * 2005-05-17 2008-09-30 Telecommunication Systems, Inc. Inter-carrier digital message with user data payload service providing phone number only experience
US7890096B2 (en) 2006-03-02 2011-02-15 Tango Networks, Inc. System and method for enabling call originations using SMS and hotline capabilities
US7873032B2 (en) * 2006-03-02 2011-01-18 Tango Networks, Inc. Call flow system and method use in VoIP telecommunication system
US8023479B2 (en) 2006-03-02 2011-09-20 Tango Networks, Inc. Mobile application gateway for connecting devices on a cellular network with individual enterprise and data networks
WO2009065207A1 (en) 2007-11-21 2009-05-28 Bce Inc. Method and apparatus for enabling a calling party to leave a voice message for a called party
US9042526B2 (en) 2007-11-23 2015-05-26 Bce Inc. Method and apparatus for enabling a calling party to leave a voice message for a called party in response to a command provided by the calling party
US8494134B2 (en) 2007-12-19 2013-07-23 Bce Inc. Method and system for routing calls placed to a telephony identifier associated with a group of identities
CA2710245C (en) 2007-12-21 2018-01-23 Bce Inc. Method and apparatus for interrupting an active telephony session to deliver information to a subscriber
WO2009082803A1 (en) 2007-12-27 2009-07-09 Bce Inc. Method and system for processing calls in an architecture allowing a telephony identifier to be associated with a group of identities
CA2707020C (en) 2007-12-27 2015-02-17 Bce Inc. Method and system for modifying routing information associated to a party
CA2647920C (en) 2008-12-24 2015-11-24 Bce Inc. Method and system for routing telephony communications together with modified calling party identifier information
AT519161B1 (de) * 2016-09-01 2019-11-15 Keba Ag Verfahren zum Betreiben eines industriellen Steuerungssystems sowie entsprechendes Steuerungssystem

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US4955047A (en) * 1984-03-26 1990-09-04 Dytel Corporation Automated attendant with direct inward system access
US4975941A (en) * 1984-03-26 1990-12-04 Dytel Corporation Call processor for facilitating call completions
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US5027384A (en) * 1986-09-22 1991-06-25 Dytel Corporation Personalized automatic call routing
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US4825460A (en) * 1988-06-22 1989-04-25 Messagephone, Inc. Line interface unit for caller-controlled receipt and delivery of voice messages
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US5159626A (en) * 1990-07-10 1992-10-27 Execudyne Ltd. Multi-line telephone switching system

Also Published As

Publication number Publication date
EP0569164A3 (en) 1994-12-14
AU5229896A (en) 1996-07-18
AU695370B2 (en) 1998-08-13
AU670263B2 (en) 1996-07-11
US5515422A (en) 1996-05-07
AU3701593A (en) 1993-10-28
JPH0654069A (ja) 1994-02-25
CA2094166A1 (en) 1993-10-24
US5402472A (en) 1995-03-28
EP0569164A2 (en) 1993-11-10

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Legal Events

Date Code Title Description
EE Request for examination
FB36 Technical and formal requirements: requirement - article 36 of industrial property law
ND Extension of time allowed
FF Decision: intention to grant
FA11 Dismissal: dismissal - article 38, par. 2 of industrial property law