CA2507154C - Procedes et systemes pour configurer et permettre le deroulement de conferences telephoniques - Google Patents

Procedes et systemes pour configurer et permettre le deroulement de conferences telephoniques Download PDF

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Publication number
CA2507154C
CA2507154C CA2507154A CA2507154A CA2507154C CA 2507154 C CA2507154 C CA 2507154C CA 2507154 A CA2507154 A CA 2507154A CA 2507154 A CA2507154 A CA 2507154A CA 2507154 C CA2507154 C CA 2507154C
Authority
CA
Canada
Prior art keywords
conference call
participant
user
participant users
users
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Expired - Fee Related
Application number
CA2507154A
Other languages
English (en)
Other versions
CA2507154A1 (fr
Inventor
Craig L. Reding
John R. Reformato
Chris L. Helbling
Mahesh Rajagopalan
Brian F. Roberts
Manvinder Chopra
Ken Hum
Apurva Pathak
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Verizon Data Services LLC
Telesector Resources Group Inc
Original Assignee
Verizon Data Services LLC
Telesector Resources Group Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Verizon Data Services LLC, Telesector Resources Group Inc filed Critical Verizon Data Services LLC
Publication of CA2507154A1 publication Critical patent/CA2507154A1/fr
Application granted granted Critical
Publication of CA2507154C publication Critical patent/CA2507154C/fr
Anticipated expiration legal-status Critical
Expired - Fee Related legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42221—Conversation recording systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/09—Third party charged communications
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/38—Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections
    • H04M3/387—Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections using subscriber identification cards
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42229—Personal communication services, i.e. services related to one subscriber independent of his terminal and/or location
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/436—Arrangements for screening incoming calls, i.e. evaluating the characteristics of a call before deciding whether to answer it
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H04M3/4931—Directory assistance systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H04M3/4936—Speech interaction details
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/56—Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q3/00—Selecting arrangements
    • H04Q3/0016—Arrangements providing connection between exchanges
    • H04Q3/0029—Provisions for intelligent networking
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2201/00—Electronic components, circuits, software, systems or apparatus used in telephone systems
    • H04M2201/40—Electronic components, circuits, software, systems or apparatus used in telephone systems using speech recognition
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/20—Aspects of automatic or semi-automatic exchanges related to features of supplementary services
    • H04M2203/2005—Temporarily overriding a service configuration
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/20—Aspects of automatic or semi-automatic exchanges related to features of supplementary services
    • H04M2203/2011—Service processing based on information specified by a party before or during a call, e.g. information, tone or routing selection
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2207/00—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place
    • H04M2207/12—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place intelligent networks
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2215/00—Metering arrangements; Time controlling arrangements; Time indicating arrangements
    • H04M2215/66—Third party billing, i.e. third party can also be the predetermined telephone line of the caller if he is calling from another telephone set
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/38—Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections
    • H04M3/382—Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections using authorisation codes or passwords
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42204—Arrangements at the exchange for service or number selection by voice
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H04M3/4931—Directory assistance systems
    • H04M3/4933—Directory assistance systems with operator assistance
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/537—Arrangements for indicating the presence of a recorded message, whereby the presence information might include a preview or summary of the message
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13034—A/D conversion, code compression/expansion
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13093—Personal computer, PC
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/1322—PBX
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13224—Off-net subscriber, dial in to/out from network, teleworking
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13282—Call forward, follow-me, call diversion

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Human Computer Interaction (AREA)
  • Multimedia (AREA)
  • Telephonic Communication Services (AREA)

Abstract

La présente invention concerne des procédés et des systèmes pour permettre le déroulement automatique de conférences téléphoniques. Dans un aspect de l'invention, des procédés et des systèmes permettent la détection d'un événement de conférence téléphonique (705) qui a été configuré préalablement par un utilisateur abonné et l'identification d'utilisateurs participants associés à l'événement de conférence téléphonique. Après son identification, chaque utilisateur participant est contacté et une réponse est reçue de chacun des utilisateurs. En se basant sur les réponses reçues, une conférence téléphonique est établie entre les utilisateurs participants et l'utilisateur abonné (750). Dans un aspect de l'invention, au moins l'une des étapes de détection et d'identification est mise en oeuvre sans l'intervention de l'utilisateur.
CA2507154A 2002-11-25 2003-11-25 Procedes et systemes pour configurer et permettre le deroulement de conferences telephoniques Expired - Fee Related CA2507154C (fr)

Applications Claiming Priority (5)

Application Number Priority Date Filing Date Title
US42870402P 2002-11-25 2002-11-25
US60/428,704 2002-11-25
US43601802P 2002-12-26 2002-12-26
US60/436,018 2002-12-26
PCT/US2003/038135 WO2004049625A1 (fr) 2002-11-25 2003-11-25 Procedes et systemes pour configurer et permettre le deroulement de conferences telephoniques

Publications (2)

Publication Number Publication Date
CA2507154A1 CA2507154A1 (fr) 2004-06-10
CA2507154C true CA2507154C (fr) 2013-02-19

Family

ID=46397690

Family Applications (1)

Application Number Title Priority Date Filing Date
CA2507154A Expired - Fee Related CA2507154C (fr) 2002-11-25 2003-11-25 Procedes et systemes pour configurer et permettre le deroulement de conferences telephoniques

Country Status (5)

Country Link
EP (1) EP1568170A4 (fr)
JP (1) JP2006507781A (fr)
AU (1) AU2003298771A1 (fr)
CA (1) CA2507154C (fr)
WO (1) WO2004049625A1 (fr)

Families Citing this family (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
DE102004052440B3 (de) * 2004-10-28 2006-04-06 Infineon Technologies Ag Verfahren zum rechnergestützten Verwalten einer Telekommunikations-Konferenz und Telekommunikation-Konferenz-Servereinrichtungen
US9667770B2 (en) 2013-07-17 2017-05-30 Flypsi, Inc. Telephone network system and method
JP6674606B2 (ja) * 2016-06-06 2020-04-01 株式会社日立国際電気 通話サーバー、通話システム及びプログラム
US20200112450A1 (en) * 2018-10-05 2020-04-09 Microsoft Technology Licensing, Llc System and method for automatically connecting to a conference

Family Cites Families (12)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPH0522457A (ja) * 1991-07-09 1993-01-29 Fujitsu Ltd 呼び出し機能付き電話会議方式
CA2150060C (fr) * 1994-07-08 2000-01-11 John T. Biggs Systeme de conference multimedia transparent utilisant des dispositifs terminaux ameliores
CA2159249C (fr) * 1994-11-21 1998-09-22 Mark A. Fitser Methode d'etablissement automatique de la communication pour une conference telephonique
JPH08181763A (ja) * 1994-12-26 1996-07-12 Casio Comput Co Ltd 通信情報端末
US5907324A (en) * 1995-06-07 1999-05-25 Intel Corporation Method for saving and accessing desktop conference characteristics with a persistent conference object
US5710591A (en) * 1995-06-27 1998-01-20 At&T Method and apparatus for recording and indexing an audio and multimedia conference
JPH0983651A (ja) * 1995-09-19 1997-03-28 Toshiba Corp 交換装置
JPH10155038A (ja) * 1996-11-20 1998-06-09 Casio Comput Co Ltd 情報通信端末
US6275575B1 (en) * 2000-01-12 2001-08-14 Right4Me.Com, Inc. Method and system for coordinating and initiating cross-platform telephone conferences
JP3889541B2 (ja) * 2000-01-12 2007-03-07 三菱電機株式会社 無線通信システム、サーバおよび通信端末、ならびにグループ通話制御方法
JP2001298545A (ja) * 2000-04-11 2001-10-26 Ntt Communications Kk 電話利用型マルチメディア会議サービス提供システム
JP3929248B2 (ja) * 2001-02-02 2007-06-13 株式会社イメ−ジパ−トナ− 電話会議システム

Also Published As

Publication number Publication date
AU2003298771A8 (en) 2004-06-18
CA2507154A1 (fr) 2004-06-10
WO2004049625A1 (fr) 2004-06-10
EP1568170A4 (fr) 2006-04-26
JP2006507781A (ja) 2006-03-02
EP1568170A1 (fr) 2005-08-31
AU2003298771A1 (en) 2004-06-18

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Effective date: 20151125