CA2507123C - Procedes et systemes pour la mise en memoire tampon de conferences telephoniques - Google Patents

Procedes et systemes pour la mise en memoire tampon de conferences telephoniques Download PDF

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Publication number
CA2507123C
CA2507123C CA2507123A CA2507123A CA2507123C CA 2507123 C CA2507123 C CA 2507123C CA 2507123 A CA2507123 A CA 2507123A CA 2507123 A CA2507123 A CA 2507123A CA 2507123 C CA2507123 C CA 2507123C
Authority
CA
Canada
Prior art keywords
audio stream
user
conference call
destination devices
users
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Expired - Fee Related
Application number
CA2507123A
Other languages
English (en)
Other versions
CA2507123A1 (fr
Inventor
Craig L. Reding
John R. Reformato
Chris L. Helbling
Loren C. Swingle
Ziauddin R. Majid
Brian F. Roberts
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Verizon Data Services LLC
Telesector Resources Group Inc
Original Assignee
Verizon Data Services LLC
Telesector Resources Group Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Verizon Data Services LLC, Telesector Resources Group Inc filed Critical Verizon Data Services LLC
Publication of CA2507123A1 publication Critical patent/CA2507123A1/fr
Application granted granted Critical
Publication of CA2507123C publication Critical patent/CA2507123C/fr
Anticipated expiration legal-status Critical
Expired - Fee Related legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42221—Conversation recording systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/09—Third party charged communications
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/38—Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections
    • H04M3/387—Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections using subscriber identification cards
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42229—Personal communication services, i.e. services related to one subscriber independent of his terminal and/or location
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/436—Arrangements for screening incoming calls, i.e. evaluating the characteristics of a call before deciding whether to answer it
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H04M3/4931—Directory assistance systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H04M3/4936—Speech interaction details
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/56—Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q3/00—Selecting arrangements
    • H04Q3/0016—Arrangements providing connection between exchanges
    • H04Q3/0029—Provisions for intelligent networking
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2201/00—Electronic components, circuits, software, systems or apparatus used in telephone systems
    • H04M2201/40—Electronic components, circuits, software, systems or apparatus used in telephone systems using speech recognition
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/20—Aspects of automatic or semi-automatic exchanges related to features of supplementary services
    • H04M2203/2005—Temporarily overriding a service configuration
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/20—Aspects of automatic or semi-automatic exchanges related to features of supplementary services
    • H04M2203/2011—Service processing based on information specified by a party before or during a call, e.g. information, tone or routing selection
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2207/00—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place
    • H04M2207/12—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place intelligent networks
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2215/00—Metering arrangements; Time controlling arrangements; Time indicating arrangements
    • H04M2215/66—Third party billing, i.e. third party can also be the predetermined telephone line of the caller if he is calling from another telephone set
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/38—Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections
    • H04M3/382—Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections using authorisation codes or passwords
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42204—Arrangements at the exchange for service or number selection by voice
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H04M3/4931—Directory assistance systems
    • H04M3/4933—Directory assistance systems with operator assistance
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/537—Arrangements for indicating the presence of a recorded message, whereby the presence information might include a preview or summary of the message
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13034—A/D conversion, code compression/expansion
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13093—Personal computer, PC
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/1322—PBX
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13224—Off-net subscriber, dial in to/out from network, teleworking
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13282—Call forward, follow-me, call diversion

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Multimedia (AREA)
  • Human Computer Interaction (AREA)
  • Telephonic Communication Services (AREA)
  • Data Exchanges In Wide-Area Networks (AREA)

Abstract

Cette invention se rapporte à des procédés et à des systèmes pour la mise en mémoire tampon de conférences téléphoniques, ces procédés et ces systèmes consistant à enregistrer une conférence téléphonique entre plusieurs utilisateurs. Un central de services associé à une passerelle de conférences téléphoniques et à un serveur de conférences téléphoniques établit une conférence téléphonique entre plusieurs utilisateurs. Le central de services peut également certifier l'identité de plusieurs dispositifs de destination pour un flux audio correspondant à la conférence téléphonique, ces dispositifs de destination correspondant aux utilisateurs. Un serveur de flux audio fournit le flux audio aux dispositifs de destination. Une mémoire centrale et/ou locale par rapport aux dispositifs de destination mémorise le flux audio. Un utilisateur de l'un des dispositifs de destination peut choisir de reproduire une partie sélectionnée du flux audio.
CA2507123A 2002-11-25 2003-11-25 Procedes et systemes pour la mise en memoire tampon de conferences telephoniques Expired - Fee Related CA2507123C (fr)

Applications Claiming Priority (5)

Application Number Priority Date Filing Date Title
US42870402P 2002-11-25 2002-11-25
US60/428,704 2002-11-25
US43601802P 2002-12-26 2002-12-26
US60/436,018 2002-12-26
PCT/US2003/037458 WO2004049608A2 (fr) 2002-11-25 2003-11-25 Procedes et systemes pour la mise en memoire tampon de conferences telephoniques

Publications (2)

Publication Number Publication Date
CA2507123A1 CA2507123A1 (fr) 2004-06-10
CA2507123C true CA2507123C (fr) 2014-01-28

Family

ID=46397703

Family Applications (1)

Application Number Title Priority Date Filing Date
CA2507123A Expired - Fee Related CA2507123C (fr) 2002-11-25 2003-11-25 Procedes et systemes pour la mise en memoire tampon de conferences telephoniques

Country Status (5)

Country Link
EP (1) EP1568162A4 (fr)
JP (1) JP2006507765A (fr)
AU (1) AU2003295834A1 (fr)
CA (1) CA2507123C (fr)
WO (1) WO2004049608A2 (fr)

Families Citing this family (8)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2006051584A1 (fr) 2004-11-10 2006-05-18 Fujitsu Limited Serveur de contenu et système de service de contenu
US20110019662A1 (en) 2007-06-28 2011-01-27 Rebelvox Llc Method for downloading and using a communication application through a web browser
US9178916B2 (en) 2007-06-28 2015-11-03 Voxer Ip Llc Real-time messaging method and apparatus
US8180029B2 (en) 2007-06-28 2012-05-15 Voxer Ip Llc Telecommunication and multimedia management method and apparatus
US11095583B2 (en) 2007-06-28 2021-08-17 Voxer Ip Llc Real-time messaging method and apparatus
US9363480B2 (en) 2014-08-20 2016-06-07 Cisco Technology, Inc. Obtaining replay of audio during a conference session
GB201600907D0 (en) 2016-01-18 2016-03-02 Dolby Lab Licensing Corp Replaying content of a virtual meeting
JP7740127B2 (ja) * 2022-05-24 2025-09-17 株式会社ナカヨ 会議通話装置、会議通話システム、プログラム、および会議通話方法

Family Cites Families (13)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPH02260750A (ja) * 1989-03-30 1990-10-23 Nec Corp 多地点会議システムにおける議事内容蓄積方式
JPH07219970A (ja) * 1993-12-20 1995-08-18 Xerox Corp 加速フォーマットでの再生方法及び再生装置
JPH0879391A (ja) * 1994-09-02 1996-03-22 Fujitsu Ltd 電子会議システム
JPH08149226A (ja) * 1994-11-22 1996-06-07 Sony Corp 通話録音装置
US5619555A (en) * 1995-07-28 1997-04-08 Latitude Communications Graphical computer interface for an audio conferencing system
US5559875A (en) * 1995-07-31 1996-09-24 Latitude Communications Method and apparatus for recording and retrieval of audio conferences
WO1998013995A1 (fr) * 1996-09-25 1998-04-02 British Telecommunications Public Limited Company Systeme de teleconference a base de reseau
JPH10173769A (ja) * 1996-12-13 1998-06-26 Matsushita Electric Ind Co Ltd 音声メッセージ検索装置
JP2001511991A (ja) * 1997-10-01 2001-08-14 エイ・ティ・アンド・ティ・コーポレーション マルチメディア・レコードのためのラベル・インターバル・データの格納および取得の方法及び装置
JPH11187156A (ja) * 1997-12-18 1999-07-09 Brother Ind Ltd 通信装置
US6298129B1 (en) * 1998-03-11 2001-10-02 Mci Communications Corporation Teleconference recording and playback system and associated method
US6275575B1 (en) * 2000-01-12 2001-08-14 Right4Me.Com, Inc. Method and system for coordinating and initiating cross-platform telephone conferences
EP1348165A4 (fr) * 2000-12-26 2009-01-28 Polycom Inc Systeme et procede permettant de coordonner une conference a l'aide d'un serveur specialise

Also Published As

Publication number Publication date
AU2003295834A1 (en) 2004-06-18
EP1568162A2 (fr) 2005-08-31
AU2003295834A8 (en) 2004-06-18
WO2004049608A2 (fr) 2004-06-10
WO2004049608A3 (fr) 2004-08-26
JP2006507765A (ja) 2006-03-02
EP1568162A4 (fr) 2006-05-03
CA2507123A1 (fr) 2004-06-10

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EEER Examination request
MKLA Lapsed

Effective date: 20151125