CN108632905A - Development method, device, terminal and the computer readable storage medium of broadband user - Google Patents

Development method, device, terminal and the computer readable storage medium of broadband user Download PDF

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CN108632905A
CN108632905A CN201810461145.XA CN201810461145A CN108632905A CN 108632905 A CN108632905 A CN 108632905A CN 201810461145 A CN201810461145 A CN 201810461145A CN 108632905 A CN108632905 A CN 108632905A
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broadband
users
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CN108632905B (en
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刘楠
魏进武
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China United Network Communications Group Co Ltd
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W28/00Network traffic management; Network resource management
    • H04W28/02Traffic management, e.g. flow control or congestion control
    • H04W28/10Flow control between communication endpoints
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W24/00Supervisory, monitoring or testing arrangements
    • H04W24/08Testing, supervising or monitoring using real traffic
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W8/00Network data management
    • H04W8/18Processing of user or subscriber data, e.g. subscribed services, user preferences or user profiles; Transfer of user or subscriber data

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  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
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Abstract

本发明提供了一种宽带用户的发展方法、装置、终端及计算机可读存储介质,方法包括:获取运营商处的移网注册用户和固网注册用户;将移网注册用户中的非固网注册用户的用户确定为目标用户;对目标用户的流量使用数据进行监测分析;根据监测分析结果判断目标用户是否为宽带业务的潜在发展用户。本发明提供的技术方案,通过获取运营商处的移网注册用户和固网注册用户,根据移网注册用户和固网注册用户确定目标用户,并对目标用户的流量使用数据进行监测分析,从而判断目标用户是否为宽带业务的潜在发展用户,有效地保证了潜在发展用户确定的准确可靠性,并且目标性较强、成本低、效率高,有效地提高了宽带业务的签单率,便于扩展宽带业务的新用户。

The invention provides a broadband user development method, device, terminal and computer-readable storage medium. The method includes: obtaining mobile network registered users and fixed network registered users at the operator; The users of the registered users are identified as the target users; the traffic usage data of the target users are monitored and analyzed; according to the monitoring and analysis results, it is judged whether the target users are potential development users of broadband services. The technical solution provided by the present invention determines the target user according to the mobile network registered user and the fixed network registered user by acquiring the mobile network registered user and the fixed network registered user, and monitors and analyzes the traffic usage data of the target user, thereby Judging whether the target user is a potential development user of the broadband service effectively ensures the accuracy and reliability of the determination of the potential development user, and has strong targeting, low cost, and high efficiency, which effectively improves the signing rate of the broadband service and facilitates the expansion of broadband New users of the business.

Description

宽带用户的发展方法、装置、终端及计算机可读存储介质Broadband user development method, device, terminal and computer-readable storage medium

技术领域technical field

本发明涉及通信技术领域,尤其涉及一种宽带用户的发展方法、装置、终端及计算机可读存储介质。The present invention relates to the field of communication technology, in particular to a method, device, terminal and computer-readable storage medium for developing broadband users.

背景技术Background technique

随着国家“互联网+”战略的逐步实施,宽带网络作为基础设施发挥着越来越重要的作用。而作为电信业务发展中的优势产品,也是各家运营商争夺市场份额的焦点。With the gradual implementation of the national "Internet +" strategy, broadband networks are playing an increasingly important role as infrastructure. As an advantageous product in the development of telecom services, it is also the focus of various operators competing for market share.

目前运营商侧对宽带侧(固网)数据采集工作不重视,有效数据字段大量缺失,同时对于发展宽带用户也没有形成有效的方法体系。现在常常采用发展宽带用户的办法还是较为传统的方法,其主要依赖“等靠思想”,用户到店进行咨询宽带资费信息、捆绑优惠等信息的时候,营业人员才进行宽带办理业务的推荐。此外,电信营业厅不定期或节假日举办促销活动,通过拉横幅、发传单以及在门店附件的路边进行“引流路人”的方式进行宽带办理。At present, the operator side does not pay much attention to the data collection work on the broadband side (fixed network), and a large number of valid data fields are missing. At the same time, no effective method system has been formed for the development of broadband users. Nowadays, the method of developing broadband users is still a relatively traditional method, which mainly relies on "wait and rely". When users come to the store to inquire about broadband tariff information, bundled discounts and other information, sales personnel will recommend broadband services. In addition, the telecommunications business hall holds promotional activities from time to time or on holidays, and conducts broadband handling by pulling banners, distributing leaflets, and "draining passers-by" on the roadside near the store.

然而,在实施本技术方案时,发现传统的发展宽带用户的方法,不仅成本高、效率低、签单率低,而且目标性较差、宽带用户新增难度大、存量用户离网增多。However, when implementing this technical solution, it was found that the traditional method of developing broadband users not only has high cost, low efficiency, and low signing rate, but also has poor targeting, difficulty in adding broadband users, and increasing number of existing users leaving the network.

发明内容Contents of the invention

本发明实施例提供了一种宽带用户的发展方法、装置、终端及计算机可读存储介质,可以有效地增加用户黏性,提高宽带业务的渗透率,实现宽带业务的增收。Embodiments of the present invention provide a broadband user development method, device, terminal, and computer-readable storage medium, which can effectively increase user stickiness, increase the penetration rate of broadband services, and realize revenue increase of broadband services.

本发明实施例第一方面提供了一种宽带用户的发展方法,包括:The first aspect of the embodiment of the present invention provides a broadband user development method, including:

获取运营商处的移网注册用户和固网注册用户;Obtain mobile network registered users and fixed network registered users from operators;

将所述移网注册用户中的非固网注册用户的用户确定为目标用户;Determining users who are not fixed network registered users among the mobile network registered users as target users;

对所述目标用户的流量使用数据进行监测分析;Monitor and analyze the traffic usage data of the target user;

根据监测分析结果判断所述目标用户是否为宽带业务的潜在发展用户。Judging whether the target user is a potential development user of the broadband service according to the monitoring and analysis results.

如上所述的方法,根据监测分析结果判断所述目标用户是否为宽带业务的潜在发展用户,包括:According to the method described above, judging whether the target user is a potential development user of the broadband service according to the monitoring and analysis results includes:

获取在预设空闲时间段内的所述目标用户流量使用数据的频率以及接入预设基站的次数;Acquiring the frequency of the target user's traffic usage data and the number of times of accessing the preset base station within the preset idle time period;

若所述频率大于或等于预设的频率阈值,且所述次数大于或等于预设的次数阈值,则确定所述目标用户为宽带业务的第一潜在发展用户;或者,If the frequency is greater than or equal to a preset frequency threshold, and the number of times is greater than or equal to a preset frequency threshold, then determining that the target user is the first potential development user of the broadband service; or,

若所述频率小于预设的频率阈值,则获取所述目标用户的流量使用数据的关键时间拐点和定位信息;If the frequency is less than a preset frequency threshold, acquiring key time inflection points and location information of the traffic usage data of the target user;

若所述预设空闲时间段内的关键时间拐点和定位信息均一致,则确定所述目标用户为宽带业务的第二潜在发展用户。If the critical time inflection point in the preset idle time period is consistent with the positioning information, it is determined that the target user is a second potential development user of the broadband service.

如上所述的方法,所述方法还包括:The method as described above, the method further comprising:

获取所述运营商的宽带上网日志以及所述固网注册用户在预设工作时间段内的上网日志;Obtaining the broadband Internet access log of the operator and the Internet access log of the fixed network registered user within the preset working time period;

若所述上网日志中存在异网用户的上网记录,则根据所述上网记录确定所述异网用户的异网号码;If there is an online record of a different network user in the online log, then determine the different network number of the different network user according to the online record;

根据所述异网号码对所述异网用户在预设的休息时间段内的上网行为进行监测;monitoring the online behavior of the user of the different network during the preset rest period according to the number of the different network;

若所述宽带上网日志中不存在所述异网用户的上网行为,则确定所述异网用户为宽带业务的第三潜在发展用户。If there is no online behavior of the user of the different network in the broadband access log, it is determined that the user of the different network is the third potential development user of the broadband service.

如上所述的方法,所述方法还包括:The method as described above, the method further comprising:

判断所述移网注册用户是否为其他地区的运营商、且未办理宽带业务的用户;Judging whether the mobile network registered user is a user of an operator in another region and has not handled broadband services;

若是,则确定所述移网注册用户为宽带业务的第四潜在发展用户。If yes, it is determined that the mobile network registered user is the fourth potential development user of the broadband service.

如上所述的方法,所述方法还包括:The method as described above, the method further comprising:

获取所述潜在发展用户的地理位置信息;Obtain the geographical location information of the potential development users;

根据所述地理位置信息判断所述潜在发展用户是否符合所在地区的运营商的宽带安装条件;Judging whether the potential development user meets the broadband installation conditions of the operator in the area according to the geographic location information;

若符合,则向所述潜在发展用户进行预设的业务拓展操作。If so, a preset business expansion operation is performed on the potential development user.

本发明实施例第二方面提供了一种宽带用户的发展装置,包括:The second aspect of the embodiment of the present invention provides a broadband user development device, including:

获取模块,用于获取运营商处的移网注册用户和固网注册用户;The obtaining module is used to obtain mobile network registered users and fixed network registered users at the operator;

确定模块,用于将所述移网注册用户中的非固网注册用户的用户确定为目标用户;A determination module, configured to determine non-fixed network registered users among the mobile network registered users as target users;

监测模块,用于对所述目标用户的流量使用数据进行监测分析;A monitoring module, configured to monitor and analyze the traffic usage data of the target user;

判断模块,用于根据监测分析结果判断所述目标用户是否为宽带业务的潜在发展用户。A judging module, configured to judge whether the target user is a potential developing user of the broadband service according to the monitoring and analysis results.

如上所述的装置,所述判断模块,用于:The device as described above, the judging module is used for:

获取在预设空闲时间段内的所述目标用户流量使用数据的频率以及接入预设基站的次数;Acquiring the frequency of the target user's traffic usage data and the number of times of accessing the preset base station within the preset idle time period;

若所述频率大于或等于预设的频率阈值,且所述次数大于或等于预设的次数阈值,则确定所述目标用户为宽带业务的第一潜在发展用户;或者,If the frequency is greater than or equal to a preset frequency threshold, and the number of times is greater than or equal to a preset frequency threshold, then determining that the target user is the first potential development user of the broadband service; or,

若所述频率小于预设的频率阈值,则获取所述目标用户的流量使用数据的关键时间拐点和定位信息;If the frequency is less than a preset frequency threshold, acquiring key time inflection points and location information of the traffic usage data of the target user;

若所述预设空闲时间段内的关键时间拐点和定位信息均一致,则确定所述目标用户为宽带业务的第二潜在发展用户。If the critical time inflection point in the preset idle time period is consistent with the positioning information, it is determined that the target user is a second potential development user of the broadband service.

如上所述的装置,所述获取模块,还用于获取所述运营商的宽带上网日志以及所述固网注册用户在预设工作时间段内的上网日志;In the above-mentioned device, the acquiring module is further configured to acquire the operator's broadband online log and the fixed-line registered user's online log within a preset working time period;

所述装置还包括:分析模块,用于:The device also includes: an analysis module for:

若所述上网日志中存在异网用户的上网记录,则根据所述上网记录确定所述异网用户的异网号码;If there is an online record of a different network user in the online log, then determine the different network number of the different network user according to the online record;

根据所述异网号码对所述异网用户在预设的休息时间段内的上网行为进行监测;monitoring the online behavior of the user of the different network during the preset rest period according to the number of the different network;

若所述宽带上网日志中不存在所述异网用户的上网行为,则确定所述异网用户为宽带业务的第三潜在发展用户。If there is no online behavior of the user of the different network in the broadband access log, it is determined that the user of the different network is the third potential development user of the broadband service.

如上所述的装置,所述判断模块,还用于:The device as described above, the judging module is also used for:

判断所述移网注册用户是否为其他地区的运营商、且未办理宽带业务的用户;Judging whether the mobile network registered user is a user of an operator in another region and has not handled broadband services;

若是,则确定所述移网注册用户为宽带业务的第四潜在发展用户。If yes, it is determined that the mobile network registered user is the fourth potential development user of the broadband service.

如上所述的装置,所述获取模块,还用于获取所述潜在发展用户的地理位置信息;In the above-mentioned device, the acquisition module is further configured to acquire the geographical location information of the potential development user;

所述判断模块,还用于:The judgment module is also used for:

根据所述地理位置信息判断所述潜在发展用户是否符合所在地区的运营商的宽带安装条件;Judging whether the potential development user meets the broadband installation conditions of the operator in the area according to the geographic location information;

若符合,则向所述潜在发展用户进行预设的业务拓展操作。If so, a preset business expansion operation is performed on the potential development user.

本发明实施例第三方面提供了一种宽带用户的发展终端,包括:The third aspect of the embodiment of the present invention provides a broadband user development terminal, including:

存储器;memory;

处理器;以及processor; and

计算机程序;Computer program;

其中,所述计算机程序存储在所述存储器中,并被配置为由所述处理器执行以实现上述第一方面所述的一种宽带用户的发展方法。Wherein, the computer program is stored in the memory and is configured to be executed by the processor to implement the broadband user development method described in the first aspect above.

本发明实施例第四方面提供一种计算机可读存储介质,其上存储有计算机程序;A fourth aspect of the embodiments of the present invention provides a computer-readable storage medium on which a computer program is stored;

所述计算机程序被处理器执行以实现上述第一方面所述的一种宽带用户的发展方法。The computer program is executed by the processor to implement the broadband user development method described in the first aspect above.

本发明实施例提供的宽带用户的发展方法、装置、终端及计算机可读存储介质,通过获取运营商处的移网注册用户和固网注册用户,根据移网注册用户和固网注册用户确定目标用户,并对目标用户的流量使用数据进行监测分析,从而判断目标用户是否为宽带业务的潜在发展用户,有效地保证了潜在发展用户确定的准确可靠性,并且,该发展方法的目标性较强、成本低、效率高,有效地提高了宽带业务的签单率,便于扩展宽带业务的新用户,从而保证了该方法的实用性,有利于市场的推广与应用。The broadband user development method, device, terminal, and computer-readable storage medium provided by the embodiments of the present invention determine the target based on mobile network registered users and fixed network registered users by acquiring mobile network registered users and fixed network registered users at the operator. Users, and monitor and analyze the traffic usage data of the target users, so as to judge whether the target users are potential development users of broadband services, effectively ensuring the accuracy and reliability of the determination of potential development users, and the development method is more targeted , low cost, high efficiency, effectively improves the signing rate of the broadband service, facilitates the expansion of new users of the broadband service, thus ensures the practicability of the method, and is beneficial to market promotion and application.

附图说明Description of drawings

图1是本发明实施例提供的一种宽带用户的发展方法的流程示意图;FIG. 1 is a schematic flowchart of a method for developing broadband users provided by an embodiment of the present invention;

图2为本发明实施例提供的根据监测分析结果判断所述目标用户是否为宽带业务的潜在发展用户的流程示意图;Fig. 2 is a schematic flow diagram of judging whether the target user is a potential development user of broadband services according to the monitoring and analysis results provided by the embodiment of the present invention;

图3为本发明实施例提供的又一种宽带用户的发展方法的流程示意图;FIG. 3 is a schematic flowchart of another broadband user development method provided by an embodiment of the present invention;

图4为本发明实施例提供的另一种宽带用户的发展方法的流程示意图;FIG. 4 is a schematic flowchart of another broadband user development method provided by an embodiment of the present invention;

图5为本发明实施例提供的再一种宽带用户的发展方法的流程示意图;FIG. 5 is a schematic flowchart of another broadband user development method provided by an embodiment of the present invention;

图6为本发明应用实施例提供的第一潜在发展用户的流量使用数据的特征示意图;Fig. 6 is a characteristic schematic diagram of the traffic usage data of the first potential development user provided by the application embodiment of the present invention;

图7为本发明应用实施例提供的第二潜在发展用户的流量使用数据的特征示意图;Fig. 7 is a characteristic schematic diagram of the traffic usage data of the second potential development user provided by the application embodiment of the present invention;

图8为本发明实施例提供的一种宽带用户的发展装置的结构示意图;FIG. 8 is a schematic structural diagram of a broadband user development device provided by an embodiment of the present invention;

图9为本发明实施例提供的一种宽带用户的发展终端的结构示意图。FIG. 9 is a schematic structural diagram of a development terminal for a broadband user provided by an embodiment of the present invention.

具体实施方式Detailed ways

下面将结合本发明实施例中的附图,对本发明实施例中的技术方案进行清楚、完整地描述,显然,所描述的实施例仅仅是本发明一部分实施例,而不是全部的实施例。基于本发明中的实施例,本领域普通技术人员在没有做出创造性劳动前提下所获得的所有其他实施例,都属于本发明保护的范围。The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

本发明的说明书和权利要求书的术语“包括”和“具有”以及他们的任何变形,意图在于覆盖不排他的包含,例如,包含了一系列步骤的过程或结构的装置不必限于清楚地列出的那些结构或步骤而是可包括没有清楚地列出的或对于这些过程或装置固有的其它步骤或结构。The terms "comprising" and "having" and any variations thereof in the description and claims of the present invention are intended to cover a non-exclusive inclusion, for example, a process comprising a series of steps or a device of structure need not be limited to the expressly listed Instead, those structures or steps may include other steps or structures not expressly listed or inherent to the process or device.

图1是本发明实施例提供的一种宽带用户的发展方法的流程示意图;参考附图1可知,本实施例提供了一种宽带用户的发展方法,具体为一种基于大数据的宽带用户发展方法,具体的,该方法包括:Figure 1 is a schematic flow diagram of a broadband user development method provided by an embodiment of the present invention; referring to Figure 1, it can be seen that this embodiment provides a broadband user development method, specifically a broadband user development method based on big data method, specifically, the method includes:

S101:获取运营商处的移网注册用户和固网注册用户;S101: Obtain mobile network registered users and fixed network registered users at the operator;

其中,移网注册用户为用户的移动终端在运营商处进行注册的用户信息,例如:对于联通运营商而言,用户A在联通运营商处注册联通号码时,存储在联通运营商处的用户A的信息;或者,对于移动运营商而言,用户B在移动运营商处注册移动号码时,存储在移动运营商处的用户B的信息等等;固网注册用户为家庭或者住宅等固定场所进行联网布置时,在运营商处所存储的用户信息。对于上述的移网注册用户和固网注册用户而言,通过查询运营商的数据库即可稳定获取。Among them, the mobile network registered user is the user information that the user's mobile terminal registers with the operator. For example, for the Unicom operator, when user A registers a Unicom number with the Unicom operator, the user information stored at the Unicom operator A's information; or, for mobile operators, when user B registers a mobile number with the mobile operator, the information of user B stored at the mobile operator, etc.; fixed network registered users are fixed places such as homes or residences User information stored at the operator's office when networking is deployed. For the mobile network registered users and fixed network registered users mentioned above, they can be obtained stably by querying the operator's database.

S102:将移网注册用户中的非固网注册用户的用户确定为目标用户;S102: Determine users who are not fixed network registered users among mobile network registered users as target users;

在获取到移网注册用户和固网注册用户之后,对移网注册用户和固网注册用户进行筛选,具体的,将仅是移网注册用户、而非固网注册用户的用户确定为目标用户。After obtaining mobile network registered users and fixed network registered users, screen mobile network registered users and fixed network registered users. Specifically, users who are only mobile network registered users and not fixed network registered users are determined as target users .

S103:对目标用户的流量使用数据进行监测分析;S103: Monitor and analyze the traffic usage data of the target user;

由于目标用户为在上述的运营商处查询到相应的注册信息,因此,为了确定目标用户是否办理其他运营商的宽带业务,对目标用户的流量使用数据进行监测分析,具体检测分析时,可以检测一段时间内的流量使用数据,以提高监测分析的准确性。Since the target user has inquired the corresponding registration information from the above-mentioned operator, in order to determine whether the target user handles the broadband service of other operators, the traffic usage data of the target user is monitored and analyzed. Traffic usage data over a period of time to improve the accuracy of monitoring and analysis.

S104:根据监测分析结果判断目标用户是否为宽带业务的潜在发展用户。S104: Determine whether the target user is a potential development user of the broadband service according to the monitoring and analysis result.

在进行监测分析之后,可以获取到监测分析结果,进而可以根据监测分析结果来判断目标用户是否为宽带业务的潜在发展用户,例如:当目标用户在空闲时间段内的流量使用数据较大,则可以确定目标用户未办理相应的宽带业务,此时,可以将目标用户确定为宽带业务的潜在发展用户;或者,当目标用户在空闲时间段内的流量使用数据较小,则可以确定目标用户已办理其他运营商的宽带业务,此时,可以将目标用户排除在潜在发展用户之外;当然的,本领域技术人员还可以采用其他的判断策略,只要能够准确地判断出潜在发展用户即可,在此不再赘述。After monitoring and analysis, the monitoring and analysis results can be obtained, and then it can be judged whether the target user is a potential development user of the broadband service based on the monitoring and analysis results. For example: when the traffic usage data of the target user in the idle time period is large, It can be determined that the target user has not handled the corresponding broadband service. At this time, the target user can be determined as a potential development user of the broadband service; or, when the traffic usage data of the target user in the idle time period is small, it can be determined that the target user has To handle broadband services of other operators, at this time, the target users can be excluded from the potential development users; of course, those skilled in the art can also adopt other judgment strategies, as long as the potential development users can be accurately judged, I won't repeat them here.

本实施例提供的宽带用户的发展方法,通过获取运营商处的移网注册用户和固网注册用户,根据移网注册用户和固网注册用户确定目标用户,并对目标用户的流量使用数据进行监测分析,从而判断目标用户是否为宽带业务的潜在发展用户,有效地保证了潜在发展用户确定的准确可靠性,并且,该发展方法的目标性较强、成本低、效率高,有效地提高了宽带业务的签单率,便于扩展宽带业务的新用户,从而保证了该方法的实用性,有利于市场的推广与应用。The broadband user development method provided in this embodiment is to determine the target user according to the mobile network registered user and the fixed network registered user by obtaining the mobile network registered user and the fixed network registered user at the operator, and perform traffic usage data of the target user Monitoring and analysis, thereby judging whether the target user is a potential development user of the broadband service, effectively ensuring the accuracy and reliability of the determination of the potential development user. The signing rate of the broadband service is convenient for expanding new users of the broadband service, thereby ensuring the practicability of the method and being beneficial to market promotion and application.

图2为本发明实施例提供的根据监测分析结果判断目标用户是否为宽带业务的潜在发展用户的流程示意图;在上述实施例的基础上,继续参考附图2可知,本实施例对于根据监测分析结果判断目标用户是否为宽带业务的潜在发展用户的具体实现方式不做限定,本领域技术人员可以根据具体的设计需求进行设置,较为优选的,本实施例中的根据监测分析结果判断目标用户是否为宽带业务的潜在发展用户可以包括:Fig. 2 is a schematic flow diagram of judging whether a target user is a potential development user of a broadband service based on monitoring and analysis results provided by an embodiment of the present invention; The results determine whether the target user is a potential development user of the broadband service. Potential development users for broadband services may include:

S1041:获取在预设空闲时间段内的目标用户流量使用数据的频率以及接入预设基站的次数;S1041: Obtain the frequency of the target user's traffic usage data and the number of times of accessing the preset base station within the preset idle time period;

其中,预设空闲时间段为用户预先设置的,具体的时间信息用户可以根据具体的设计需求或者调研情况进行设置,例如,可以将预设空闲时间段设置为18:00-24:00,或者,也可以是指为19:00-24:00、20:00-24:00等等。一般情况下,在预设空闲时间段内,目标用户的上网需求会通过流量数据来实现,因此,流量使用数据的使用频率会较大些,便于对目标用户进行准确判断,而在目标用户使用流量数据时,目标用户需求接入到预设的基站,通过接入预设基站的次数可以初步确定目标用户所在的地理位置,从而便于对目标用户的生活习惯进行掌握。Among them, the preset idle time period is preset by the user, and the specific time information can be set by the user according to the specific design requirements or research conditions. For example, the preset idle time period can be set to 18:00-24:00, or , It can also refer to 19:00-24:00, 20:00-24:00 and so on. In general, during the preset idle time period, the target user's Internet access needs will be realized through traffic data. Therefore, the traffic usage data will be used more frequently, which is convenient for accurate judgment of the target user. For traffic data, the target user needs to access the preset base station, and the geographical location of the target user can be preliminarily determined by the number of access to the preset base station, so as to facilitate the grasp of the target user's living habits.

S1042:若频率大于或等于预设的频率阈值,且次数大于或等于预设的次数阈值,则确定目标用户为宽带业务的第一潜在发展用户;或者,S1042: If the frequency is greater than or equal to the preset frequency threshold and the number of times is greater than or equal to the preset number of times threshold, determine that the target user is the first potential development user of the broadband service; or,

其中,频率阈值和次数阈值均为预先设置的,本领域技术人员可以根据具体的设计需求进行设置,例如,可以将次数阈值设置为15次、20次或者25次等等,将频率阈值设置为15min/次、20min/次或者25min/次等等,当频率大于或等于频率阈值,次数大于或等于次数阈值时,则说明该目标用户为运营商的移网注册用户,但是家中为安装宽带,因此,可以确定目标用户为宽带业务的第一潜在发展用户。Wherein, the frequency threshold and the number of times threshold are both preset, and those skilled in the art can set them according to specific design requirements, for example, the number of times threshold can be set to 15 times, 20 times or 25 times, etc., and the frequency threshold can be set to 15min/time, 20min/time or 25min/time, etc., when the frequency is greater than or equal to the frequency threshold, and the number of times is greater than or equal to the frequency threshold, it means that the target user is a mobile network registered user of the operator, but the broadband is installed at home. Therefore, it can be determined that the target user is the first potential developing user of the broadband service.

S1043:若频率小于预设的频率阈值,则获取目标用户的流量使用数据的关键时间拐点和定位信息;S1043: If the frequency is less than the preset frequency threshold, obtain key time inflection points and location information of the traffic usage data of the target user;

S1044:若预设空闲时间段内的关键时间拐点和定位信息均一致,则确定目标用户为宽带业务的第二潜在发展用户。S1044: If the critical time inflection point in the preset idle time period is consistent with the positioning information, determine that the target user is a second potential development user of the broadband service.

若频率小于频率阈值,则可以认为目标用户未出现流量使用数据,此时,为了提高对目标用户判断的准确可靠性,可以获取目标用户流量使用数据的关键时间拐点和定位信息,其中,关键事件拐点可以为流量使用数据的前一时间和流量使用数据的后一时间的差值大于预设的流量差,则可以认为前一时间为关键时间拐点,并可以获取到目标用户在关键时间拐点时的定位信息,若连续多日出现关键时间拐点、定位信息均一致,则可以认为该目标用户是运营商的移网注册用户,同时是异网宽带注册用户,此时,可以将目标用户记作为宽带业务的第二潜在发展用户。If the frequency is less than the frequency threshold, it can be considered that the target user has no traffic usage data. At this time, in order to improve the accuracy and reliability of the target user's judgment, the key time inflection point and location information of the target user's traffic usage data can be obtained. Among them, the key event The inflection point can be the difference between the previous time of traffic usage data and the next time of traffic usage data is greater than the preset traffic difference, then the previous time can be considered as the critical time inflection point, and the target user can be obtained when the key time inflection point If there is a critical time inflection point and the location information is consistent for several consecutive days, it can be considered that the target user is a registered mobile network user of the operator and a registered broadband user of another network. At this time, the target user can be recorded as The second potential development user of broadband service.

通过上述方式判断目标用户是否为宽带业务的潜在发展用户(第一潜在发展用户或第二潜在发展用户),有效地保证了判断的准确可靠性,进一步提高了该方法使用的精确程度。Judging whether the target user is a potential development user of the broadband service (the first potential development user or the second potential development user) through the above method effectively ensures the accuracy and reliability of the judgment, and further improves the accuracy of the method.

图3为本发明实施例提供的又一种宽带用户的发展方法的流程示意图;在上述实施例的基础上,继续参考附图3可知,本实施例中的方法还可以包括:Fig. 3 is a schematic flow chart of another broadband user development method provided by the embodiment of the present invention; on the basis of the above-mentioned embodiment, continuing to refer to the accompanying drawing 3, it can be known that the method in this embodiment may also include:

S201:获取运营商的宽带上网日志以及固网注册用户在预设工作时间段内的上网日志;S201: Obtain the operator's broadband Internet access log and the Internet access log of the fixed network registered user within the preset working time period;

其中,预设工作时间段为用户预先设置的,具体的时间信息用户可以根据具体的设计需求或者调研情况进行设置,例如,可以将预设工作时间段设置为8:00-17:00,或者,也可以是指为9:00-18:00、8:30-17:30等等。由于固网注册用户在运营商处注册过,因此,当固网注册用户进行上网时,可以通过运营商监控平台获取上网日志。Among them, the preset working time period is preset by the user, and the specific time information can be set by the user according to the specific design requirements or research conditions. For example, the preset working time period can be set as 8:00-17:00, or , It can also refer to 9:00-18:00, 8:30-17:30 and so on. Since the fixed-line registered user has registered with the operator, when the fixed-line registered user surfs the Internet, the online log can be obtained through the operator's monitoring platform.

S202:若上网日志中存在异网用户的上网记录,则根据上网记录确定异网用户的异网号码;S202: If there is a different-network user's online record in the online log, then determine the different-network number of the different-network user according to the online record;

在获取到上网日志之后,可以对上网日志进行分析处理,从而可以判断出上网日志中的异网用户和固网用户,具体的,可以根据用户标识来区分异网用户和固网用户,在确定存在异网用户时,可以获取异网用户的上网记录,并可以根据上网记录确定异网用户的异网号码。After obtaining the online log, the online log can be analyzed and processed, so that the different network users and the fixed network users in the online log can be judged. Specifically, the different network users and the fixed network users can be distinguished according to the user identification. When there are different network users, the online record of the different network user can be obtained, and the different network number of the different network user can be determined according to the online record.

S203:根据异网号码对异网用户在预设的休息时间段内的上网行为进行监测;S203: According to the number of the different network, monitor the online behavior of the user of the different network during the preset rest period;

S204:若宽带上网日志中不存在异网用户的上网行为,则确定异网用户为宽带业务的第三潜在发展用户。S204: If there is no online behavior of the user of the different network in the broadband access log, determine that the user of the different network is the third potential development user of the broadband service.

在对上网行为进行监测时,若发现上述上网行为未出现在运营商的宽带上网日志中,则证明该部分用户是异网移网用户,且未办有运营商的宽带业务,此时,可以将该异网用户为宽带业务的第三潜在发展用户。When monitoring online behavior, if it is found that the above-mentioned online behavior does not appear in the operator's broadband online log, it proves that some users are mobile network users from different networks and have not opened the operator's broadband service. At this time, you can This different network user is the third potential development user of the broadband service.

通过上述方式对固网注册用户的上网行为进行分析处理,从而判断固网注册用户侧是否存在第三潜在发展用户,有效地保证了潜在发展用户判断的准确可靠性,进一步提高了该方法使用的精确程度。Through the above method, the online behavior of the registered users of the fixed network is analyzed and processed, so as to determine whether there is a third potential development user on the side of the registered user of the fixed network, which effectively ensures the accuracy and reliability of the judgment of potential development users, and further improves the reliability of the method. level of precision.

图4为本发明实施例提供的另一种宽带用户的发展方法的流程示意图;在上述实施例的基础上,继续参考附图4可知,本实施例中的方法还可以包括:Fig. 4 is a schematic flow chart of another broadband user development method provided by an embodiment of the present invention; on the basis of the above-mentioned embodiment, referring to the accompanying drawing 4, it can be seen that the method in this embodiment may also include:

S301:判断移网注册用户是否为其他地区的运营商、且未办理宽带业务的用户;S301: Determine whether the registered user of Mobile Network is a user of an operator in another region and has not applied for broadband services;

其中,其他地区的运营商是指其他省份的运营商,例如:用户甲在北京市居住,其使用的移动终端的号码为联通号码,并且该联通号码是在辽宁省运营商处进行注册的联通号码,那么该用户即为移网注册用户,且为其他地区的运营商,具体的,是否为其他地区的运营商、是否办理宽带业务均可以通过调取运营商处的移网注册用户信息来判断。Among them, operators in other regions refer to operators in other provinces. For example: User A lives in Beijing, and the mobile terminal number he uses is a Unicom number, and the Unicom number is registered with the operator in Liaoning Province. number, then the user is a registered user of China Mobile and is an operator in other regions. Specifically, whether it is an operator in other regions and whether to handle broadband services can be determined by calling the registered user information of China Mobile from the operator. judge.

S302:若是,则确定移网注册用户为宽带业务的第四潜在发展用户。S302: If yes, determine that the mobile network registered user is the fourth potential development user of the broadband service.

通过上述方式确定第四潜在发展用户,分析群体范围广泛,目标性较强,有效地保证了潜在发展用户确定的准确可靠性,进一步提高了该方法使用的精确程度。The determination of the fourth potential development user through the above method has a wide range of analysis groups and strong targeting, which effectively ensures the accuracy and reliability of the determination of potential development users, and further improves the accuracy of the method.

图5为本发明实施例提供的再一种宽带用户的发展方法的流程示意图;在上述实施例的基础上,继续参考附图5可知,为了提高该方法的实用性,本实施例中的方法还可以包括:Fig. 5 is a schematic flow diagram of another broadband user development method provided by the embodiment of the present invention; on the basis of the above embodiment, continue to refer to the accompanying drawing 5 to know that in order to improve the practicability of the method, the method in this embodiment Can also include:

S401:获取潜在发展用户的地理位置信息;S401: Obtain geographic location information of potential development users;

在确定潜在发展用户之后,可以通过对潜在发展用户的生活习惯、上网记录等信息来预估潜在发展用户的地理位置信息,例如:可以获取到潜在发展用户的外卖行为、约车行为、接入基站等上网行为,根据上述行为预估潜在发展用户的地理位置。After determining the potential development users, the geographic location information of the potential development users can be estimated based on the potential development users' living habits, online records and other information, for example: the takeaway behavior, car-hailing behavior, and access to the potential development users can be obtained. Internet behaviors such as base stations, and estimate the geographical location of potential development users based on the above behaviors.

S402:根据地理位置信息判断潜在发展用户是否符合所在地区的运营商的宽带安装条件;S402: Determine whether the potential development users meet the broadband installation conditions of the operators in the region according to the geographic location information;

在获取到地理位置信息之后,可以将潜在发展用户的地理位置信息判断运营商在该地区是否具有宽带安装条件进行对比,若条件具备(具有宽带安装条件),则可以进行业务拓展操作,若条件不具备,则对潜在发展用户进行标注,以便于后期条件具备时进行业务拓展操作。After the geographic location information is obtained, the geographic location information of potential development users can be compared to determine whether the operator has broadband installation conditions in the area. If the conditions are met (with broadband installation conditions), the business expansion operation can be carried out. If not, mark the potential development users, so as to facilitate business expansion operations when the conditions are met later.

S403:若符合,则向潜在发展用户进行预设的业务拓展操作。S403: If so, perform a preset business expansion operation on potential development users.

在确定符合安装条件之后,可以向潜在发展用户进行业务拓展操作,其中,具体的业务拓展操作的形式根据不同类型的潜在发展用户而不同,例如,对于上述的第一潜在发展用户和第四潜在发展用户而言,可以以强调入网优惠的第一方式进行业务营销,其中,第一方式可以包括以下至少之一:短信通知、应用程序APP的页面广告、电话营销等;而对于上述的第二潜在发展用户和第三潜在发展用户而言,可以以强调策反营销活动的第二方式进行业务营销,其中,第二方式可以包括以下至少之一:短信通知、应用程序APP的页面广告、电话营销等。当然的,本领域技术人员还可以采用其他的方式进行业务拓展操作,只要能够保证业务拓展操作的稳定进行即可。After it is determined that the installation conditions are met, the business development operation can be carried out to potential development users, wherein the specific form of business development operation is different according to different types of potential development users, for example, for the first potential development user and the fourth potential development user mentioned above As far as developing users is concerned, business marketing can be carried out in the first way emphasizing online discounts, wherein the first way can include at least one of the following: SMS notification, page advertisement of application program APP, telemarketing, etc.; and for the above-mentioned second For potential development users and third potential development users, business marketing can be carried out in the second way emphasizing counter-marketing activities, wherein the second way can include at least one of the following: SMS notification, page advertisement of application APP, telemarketing Wait. Certainly, those skilled in the art may also use other methods to perform the business expansion operation, as long as the stable operation of the business expansion operation can be ensured.

通过上述方式对潜在发展用户进行业务拓展操作,目标性较强,有效地提高了营销质量和效率,降低了营销成本,进一步提高了该方法的实用性,有利于市场的推广与应用。The business expansion operation for potential development users through the above method is highly targeted, effectively improves the marketing quality and efficiency, reduces marketing costs, further improves the practicability of the method, and is conducive to market promotion and application.

具体应用时,本应用实施例提供了一种基于电信大数据实现发展新宽带用户的方法,通过对一天中用户的流量使用行为,以及基站定位信息,确定用户家庭中的宽带使用数据信息进行用户发现、发展,以解决电信运营商在发展宽带用户成本高、效率低,以及签单率低等难题。For specific applications, this application embodiment provides a method for developing new broadband users based on telecom big data, by determining the broadband usage data information in the user's home through the traffic usage behavior of the user in a day and the location information of the base station. Discovery and development to solve the problems of high cost, low efficiency and low signing rate for telecom operators in the development of broadband users.

背景调查:北京联通宽带218万户,北京联通3/4G用户960万Background investigation: 2.18 million broadband users of Beijing Unicom, 9.6 million 3/4G users of Beijing Unicom

前提1:根据前提背景调查和常识可知,某一地区宽带注册用户数量(固网注册用户)小于移网(手机用户)注册用户。Premise 1: According to premise background investigation and common sense, the number of broadband registered users (fixed network registered users) in a certain area is smaller than mobile network (mobile phone users) registered users.

前提2:该方案仅已知电信商甲的用户信息,且也是站在电信运营甲的角度进行发展新用户。Premise 2: This solution only knows the user information of telecom operator A, and also develops new users from the perspective of telecom operator A.

基于上述数据,该方法的主要步骤如下:Based on the above data, the main steps of the method are as follows:

步骤一:获取数据,从电信运营商甲处获取如下两部分数据。一、移网注册用户信息、流量、语音、上网日志信息,此部分信息记作A数据。二、固网注册用户信息(包括个人和企业)上网日志信息,此部分信息记作B数据。Step 1: Obtain data, obtain the following two parts of data from telecom operator A. 1. Mobile network registered user information, traffic, voice, online log information, this part of information is recorded as A data. 2. Internet log information of fixed network registered user information (including individuals and enterprises), this part of information is recorded as B data.

步骤二:对步骤一中A数据和B数据部分进行筛查选取,获取仅是移网注册用户、且不是固网注册用户的用户部分,将该用户部分作为目标用户。Step 2: Screen and select the A data and B data parts in step 1, obtain the user part that is only the mobile network registered user and not the fixed network registered user, and use this user part as the target user.

步骤三:对步骤二中筛选的目标用户,每天在18:00--24:00时段的流量使用数据进行分析。Step 3: Analyze the traffic usage data of the target users screened in Step 2 from 18:00 to 24:00 every day.

步骤四:在对流量使用数据进行分析时,若分析结果为:在每天在18:00--24:00时段,1、出现流量使用现象,即每15分钟间隔内均有流量消耗;2、每月在该时段接入相同的基站次数超过20次。满足上述2个条件,如图6所示,即可证明该用户是运营商甲的移网注册用户,但家中未装宽带,是潜在宽带业务发展客户,此部分用户记作用户群a,即为上述的第一潜在发展用户。Step 4: When analyzing the traffic usage data, if the analysis result is: 1. During the time period of 18:00--24:00 every day, 1. There is a traffic usage phenomenon, that is, there is traffic consumption every 15 minutes; 2. Access to the same base station more than 20 times per month during this period. If the above two conditions are met, as shown in Figure 6, it can be proved that the user is a registered mobile network user of operator A, but does not have broadband at home, and is a potential broadband service development customer. This part of users is recorded as user group a, namely is the first potential development user mentioned above.

步骤五:在每天18:00--24:00时段,未出现流量使用现象的目标用户,且连续多日出现关键时间拐点、定位信息均一致,判别为该目标用户是运营商甲的移网注册用户,同时是异网宽带注册用户,此部分用户记作用户群b,即为上述的第二潜在发展用户,如图7所示。Step 5: During the time period from 18:00 to 24:00 every day, if there is no target user with traffic usage phenomenon, and there is a critical time inflection point for several consecutive days, and the location information is consistent, it is judged that the target user is the mobile network of operator A The registered users are also the registered users of the Internet broadband. This part of the users is recorded as the user group b, which is the above-mentioned second potential development users, as shown in FIG. 7 .

步骤六:对步骤一中的B数据进行分析,在时间段为9:00--18:00,上网日志中发现异网用户的上网记录(例如:在联通宽带上网日志中发现了移动用户),同时,根据上网记录确定其移网号码,对其在时间段为18:00--24:00的上网行为进行跟踪,若未发现在运营商甲的宽带上网日志中,则证明该部分用户是异网移网用户,且未办有运营商甲的宽带业务,此部分用户记作用户群c,即为上述的第三潜在发展用户。Step 6: Analyze the data of B in step 1. During the time period from 9:00 to 18:00, the Internet access records of different network users are found in the Internet log (for example: mobile users are found in the Unicom broadband Internet log) , at the same time, determine their mobile network number according to the online records, and track their online behavior during the time period of 18:00--24:00, if it is not found in the broadband online log of operator A, it proves that some users They are mobile network users from different networks and do not have the broadband service of operator A. This part of users is recorded as user group c, which is the third potential development user mentioned above.

步骤七:对步骤一中的A数据进行分析,选取移网侧用户注册地非本地,但是30天内在本地活动(如其流量使用均为本地区),且在其日常上网日志过程中,发现其检索过“租房”、“宽带”等关键词语,则证明其为他省运营商甲用户,且未办理宽带业务,此部分用户记作用户群d,即为上述的第四潜在发展用户。Step 7: Analyze the data of A in Step 1, and select the mobile network side users whose registered places are not local, but have been active in the local area within 30 days (for example, their traffic usage is in this area), and in the process of their daily online logs, it is found that other If key words such as "renting a house" and "broadband" have been retrieved, it can be proved that they are users of operator A in other provinces and have not handled broadband services. This part of users is recorded as user group d, which is the fourth potential development user mentioned above.

步骤八:对上述的目标用户群a、b、c、d进行地点位置进行识别,具体可以通过其上网行为中叫外卖、叫车、日常接入基站的位置来识别,为进一步提高用户轨迹识别准确率,也可通过获取用户的O域数据(主要采集URL字段),获取用户某一时刻所在地的经纬度数据。需要注意的是,因URL字段并非实时包含用户的经纬度信息,故在本实施例中,可以只是进行辅助验证。Step 8: Identify the locations of the above target user groups a, b, c, and d. Specifically, they can be identified through their online behaviors of ordering food, calling cars, and daily access to the base station. In order to further improve user trajectory identification The accuracy rate can also obtain the longitude and latitude data of the user's location at a certain moment by obtaining the user's O domain data (mainly collecting the URL field). It should be noted that because the URL field does not contain the longitude and latitude information of the user in real time, in this embodiment, only auxiliary verification may be performed.

步骤九:对上述所获取的潜在发展用户的家庭位置信息与运营商甲在该地区是否具有宽带安装条件进行比对,如条件具备,则进行业务拓展。Step 9: Compare the home location information of the potential development users obtained above with whether operator A has broadband installation conditions in the area, and if the conditions are met, carry out business development.

步骤十:对于上述所获取的目标用户群体a、d用户(运营商甲的移网侧用户)进行营销。营销的方式包括短信通知、常用APP访问前的“广告”通知,以及电话等营销手段。推荐具备针对性的融合套餐、以及当前宽带业务的优惠力度,重点强调入网就给予的优惠产品/奖金。Step 10: Carry out marketing for the acquired target user groups a and d (mobile network side users of operator A). Marketing methods include SMS notifications, "advertising" notifications before visiting common APPs, and telephone marketing methods. Recommend targeted integration packages and current discounts for broadband services, emphasizing preferential products/bonuses given upon network access.

步骤十一:对于上述所获取的目标用户群体b、c用户(运营商甲的网络使用用户)进行营销。营销的方式包括短信通知、常用APP访问前的“广告”通知,以及电话等方式,集中开展对于高价值用户的异网宽带用户的策反营销活动。Step 11: Carry out marketing for the acquired target user groups b and c (network users of operator A). Marketing methods include SMS notifications, "advertising" notifications before accessing commonly used APPs, and phone calls, etc., focusing on instigated marketing activities for high-value users and broadband users on different networks.

本实施例提供的宽带用户的发展方法,分别针对移网注册用户和固网注册用户,通过所提供的用户基本信息、流量使用、语音、终端类型、互联网上网行为和宽带办理数据信息,识别新增宽带用户的入网的倾向,进行定制化营销,缩减发展新用户成本,提高效率,进一步保证了该方法的实用性,有利于市场的推广与应用。The broadband user development method provided in this embodiment is aimed at mobile network registered users and fixed network registered users respectively, through the provided user basic information, traffic usage, voice, terminal type, Internet surfing behavior and broadband handling data information to identify new users. Increase the tendency of broadband users to access the network, carry out customized marketing, reduce the cost of developing new users, improve efficiency, and further ensure the practicability of the method, which is conducive to market promotion and application.

图8为本发明实施例提供的一种宽带用户的发展装置的结构示意图;参考附图8可知,本实施例提供了一种宽带用户的发展装置,该发展装置可以执行上述的发展方法,具体的,该装置可以包括:Figure 8 is a schematic structural diagram of a broadband user development device provided by an embodiment of the present invention; referring to Figure 8, it can be seen that this embodiment provides a broadband user development device, which can execute the above development method, specifically , the device may include:

获取模块1,用于获取运营商处的移网注册用户和固网注册用户;The obtaining module 1 is used to obtain mobile network registered users and fixed network registered users at the operator;

确定模块2,用于将移网注册用户中的非固网注册用户的用户确定为目标用户;Determining module 2, for determining the users who are non-fixed network registered users among the mobile network registered users as target users;

监测模块3,用于对目标用户的流量使用数据进行监测分析;The monitoring module 3 is used to monitor and analyze the traffic usage data of the target user;

判断模块4,用于根据监测分析结果判断目标用户是否为宽带业务的潜在发展用户。A judging module 4, configured to judge whether the target user is a potential development user of the broadband service according to the monitoring and analysis results.

本实施例对于获取模块1、确定模块2、监测模块3和判断模块4的具体形状结构不做限定,本领域技术人员可以根据其实现的功能作用对其进行任意设置,在此不再赘述;另外,本实施例中获取模块1、确定模块2、监测模块3和判断模块4所实现的操作步骤的具体实现过程以及实现效果与上述实施例中步骤S101-S104的具体实现过程以及实现效果相同,具体可参考上述陈述内容,在此不再赘述。This embodiment does not limit the specific shapes and structures of the acquisition module 1, the determination module 2, the monitoring module 3, and the judgment module 4, and those skilled in the art can set them arbitrarily according to their realized functions, and details will not be repeated here; In addition, the specific implementation process and the implementation effect of the operation steps implemented by the acquisition module 1, the determination module 2, the monitoring module 3 and the judgment module 4 in this embodiment are the same as the specific implementation process and implementation effect of steps S101-S104 in the above-mentioned embodiment For details, reference may be made to the above statement, and details are not repeated here.

在上述实施例的基础上,参考附图8可知,本实施例对于判断模块4根据监测分析结果判断目标用户是否为宽带业务的潜在发展用户的具体实现方式不做限定,本领域技术人员可以根据具体的设计需求进行设置,较为优选的,在判断模块4根据监测分析结果判断目标用户是否为宽带业务的潜在发展用户时,该判断模块4可以用于执行以下步骤:On the basis of the above-mentioned embodiments, with reference to accompanying drawing 8, it can be known that this embodiment does not limit the specific implementation of judging module 4 to judge whether the target user is a potential development user of broadband service according to the monitoring and analysis results, and those skilled in the art can according to The specific design requirements are set. Preferably, when the judgment module 4 judges whether the target user is a potential development user of the broadband service according to the monitoring and analysis results, the judgment module 4 can be used to perform the following steps:

获取在预设空闲时间段内的目标用户流量使用数据的频率以及接入预设基站的次数;若频率大于或等于预设的频率阈值,且次数大于或等于预设的次数阈值,则确定目标用户为宽带业务的第一潜在发展用户;或者,若频率小于预设的频率阈值,则获取目标用户的流量使用数据的关键时间拐点和定位信息;若预设空闲时间段内的关键时间拐点和定位信息均一致,则确定目标用户为宽带业务的第二潜在发展用户。Obtain the frequency of the target user's traffic usage data and the number of accesses to the preset base station within the preset idle time period; if the frequency is greater than or equal to the preset frequency threshold, and the number of times is greater than or equal to the preset threshold, then the target is determined The user is the first potential development user of the broadband service; or, if the frequency is less than the preset frequency threshold, obtain the key time inflection point and location information of the traffic usage data of the target user; if the key time inflection point and location information in the preset idle time period If the positioning information is consistent, it is determined that the target user is the second potential development user of the broadband service.

在上述实施例的基础上,参考附图8可知,本实施例中的获取模块1还可以用于执行:获取运营商的宽带上网日志以及固网注册用户在预设工作时间段内的上网日志;On the basis of the above-mentioned embodiments, with reference to accompanying drawing 8, it can be seen that the acquisition module 1 in this embodiment can also be used to perform: acquisition of the operator's broadband Internet access log and fixed network registered user's Internet access log within the preset working time period ;

此时,该装置还可以包括:分析模块5,用于:若上网日志中存在异网用户的上网记录,则根据上网记录确定异网用户的异网号码;根据异网号码对异网用户在预设的休息时间段内的上网行为进行监测;若宽带上网日志中不存在异网用户的上网行为,则确定异网用户为宽带业务的第三潜在发展用户。At this time, the device can also include: an analysis module 5, used for: if there is an online record of a different network user in the online log, then determine the different network number of the different network user according to the online record; The online behavior during the preset rest time period is monitored; if there is no online behavior of the user on the different network in the broadband online log, it is determined that the user on the different network is the third potential development user of the broadband service.

为了提高该装置的实用性,继续参考附图8可知,本实施例中的判断模块4还可以用于执行:In order to improve the practicability of the device, continue to refer to accompanying drawing 8 as known, the judging module 4 in the present embodiment can also be used for carrying out:

判断移网注册用户是否为其他地区的运营商、且未办理宽带业务的用户;若是,则确定移网注册用户为宽带业务的第四潜在发展用户。Judging whether the registered mobile network user is an operator in other regions and has not applied for broadband services; if so, determining that the mobile network registered user is the fourth potential development user of the broadband service.

进一步的,本实施例中的获取模块1和判断模块4还可以用于执行下述步骤:Further, the acquisition module 1 and the judgment module 4 in this embodiment can also be used to perform the following steps:

获取模块1,还用于获取潜在发展用户的地理位置信息;The obtaining module 1 is also used to obtain the geographic location information of potential development users;

判断模块4,还用于:根据地理位置信息判断潜在发展用户是否符合所在地区的运营商的宽带安装条件;若符合,则向潜在发展用户进行预设的业务拓展操作。The judging module 4 is also used to: judge whether the potential development user meets the broadband installation conditions of the operator in the area according to the geographic location information; if so, perform a preset business expansion operation to the potential development user.

本实施例提供的宽带用户的发展装置能够用于执行图2-图7实施例所对应的方法,其具体执行方式和有益效果类似,在这里不再赘述。The broadband user development device provided in this embodiment can be used to execute the methods corresponding to the embodiments in FIG. 2-FIG.

本实施例的另一方面提供了一种宽带用户的发展终端,包括:Another aspect of this embodiment provides a development terminal for broadband users, including:

存储器;memory;

处理器;以及processor; and

计算机程序;Computer program;

其中,计算机程序存储在存储器中,并被配置为由处理器执行以实现如上述的一种宽带用户的发展方法。Wherein, the computer program is stored in the memory and is configured to be executed by the processor to implement the above-mentioned method for developing a broadband user.

具体的,图9为本发明实施例提供的一种宽带用户的发展终端的结构示意图。Specifically, FIG. 9 is a schematic structural diagram of a development terminal for a broadband user provided by an embodiment of the present invention.

如图9所示,发展终端800可以包括以下一个或多个组件:处理组件802,存储器804,电源组件806,多媒体组件808,音频组件810,输入/输出(I/O)接口812,传感器组件814,以及通信组件816。As shown in FIG. 9, the development terminal 800 may include one or more of the following components: a processing component 802, a memory 804, a power supply component 806, a multimedia component 808, an audio component 810, an input/output (I/O) interface 812, and a sensor component 814, and a communication component 816.

处理组件802通常控制发展终端800的整体操作,诸如与显示,电话呼叫,数据通信,相机操作和记录操作相关联的操作。处理组件802可以包括一个或多个处理器820来执行指令,以完成上述的方法的全部或部分步骤。此外,处理组件802可以包括一个或多个模块,便于处理组件802和其他组件之间的交互。例如,处理组件802可以包括多媒体模块,以方便多媒体组件808和处理组件802之间的交互。The processing component 802 generally controls the overall operations of the development terminal 800, such as operations associated with display, phone calls, data communications, camera operations, and recording operations. The processing component 802 may include one or more processors 820 to execute instructions to complete all or part of the steps of the above method. Additionally, processing component 802 may include one or more modules that facilitate interaction between processing component 802 and other components. For example, processing component 802 may include a multimedia module to facilitate interaction between multimedia component 808 and processing component 802 .

存储器804被配置为存储各种类型的数据以支持在发展终端800的操作。这些数据的示例包括用于在发展终端800上操作的任何应用程序或方法的指令,联系人数据,电话簿数据,消息,图片,视频等。存储器804可以由任何类型的易失性或非易失性存储设备或者它们的组合实现,如静态随机存取存储器(SRAM),电可擦除可编程只读存储器(EEPROM),可擦除可编程只读存储器(EPROM),可编程只读存储器(PROM),只读存储器(ROM),磁存储器,快闪存储器,磁盘或光盘。The memory 804 is configured to store various types of data to support operations at the development terminal 800 . Examples of such data include instructions for any application or method operating on the development terminal 800, contact data, phonebook data, messages, pictures, videos, etc. The memory 804 can be implemented by any type of volatile or non-volatile storage device or their combination, such as static random access memory (SRAM), electrically erasable programmable read-only memory (EEPROM), erasable Programmable Read Only Memory (EPROM), Programmable Read Only Memory (PROM), Read Only Memory (ROM), Magnetic Memory, Flash Memory, Magnetic or Optical Disk.

电源组件806为发展终端800的各种组件提供电力。电源组件806可以包括电源管理系统,一个或多个电源,及其他与为发展终端800生成、管理和分配电力相关联的组件。The power supply component 806 provides power to various components of the development terminal 800 . Power components 806 may include a power management system, one or more power supplies, and other components associated with generating, managing, and distributing power for development terminal 800 .

多媒体组件808包括在发展终端800和用户之间的提供一个输出接口的屏幕。在一些实施例中,屏幕可以包括液晶显示器(LCD)和触摸面板(TP)。如果屏幕包括触摸面板,屏幕可以被实现为触摸屏,以接收来自用户的输入信号。触摸面板包括一个或多个触摸传感器以感测触摸、滑动和触摸面板上的手势。触摸传感器可以不仅感测触摸或滑动动作的边界,而且还检测与触摸或滑动操作相关的持续时间和压力。The multimedia component 808 includes a screen that provides an output interface between the development terminal 800 and the user. In some embodiments, the screen may include a liquid crystal display (LCD) and a touch panel (TP). If the screen includes a touch panel, the screen may be implemented as a touch screen to receive input signals from a user. The touch panel includes one or more touch sensors to sense touches, swipes, and gestures on the touch panel. The touch sensor may not only sense a boundary of a touch or a swipe action, but also detect duration and pressure associated with the touch or swipe operation.

音频组件810被配置为输出和/或输入音频信号。例如,音频组件810包括一个麦克风(MIC),当发展终端800处于操作模式,如呼叫模式、记录模式和语音识别模式时,麦克风被配置为接收外部音频信号。所接收的音频信号可以被进一步存储在存储器804或经由通信组件816发送。在一些实施例中,音频组件810还包括一个扬声器,用于输出音频信号。The audio component 810 is configured to output and/or input audio signals. For example, the audio component 810 includes a microphone (MIC), which is configured to receive an external audio signal when the development terminal 800 is in an operation mode, such as a call mode, a recording mode and a voice recognition mode. Received audio signals may be further stored in memory 804 or sent via communication component 816 . In some embodiments, the audio component 810 also includes a speaker for outputting audio signals.

I/O接口812为处理组件802和外围接口模块之间提供接口,上述外围接口模块可以是键盘,点击轮,按钮等。这些按钮可包括但不限于:主页按钮、音量按钮、启动按钮和锁定按钮。The I/O interface 812 provides an interface between the processing component 802 and a peripheral interface module, which may be a keyboard, a click wheel, a button, and the like. These buttons may include, but are not limited to: a home button, volume buttons, start button, and lock button.

传感器组件814包括一个或多个传感器,用于为发展终端800提供各个方面的状态评估。例如,传感器组件814可以检测到发展终端800的打开/关闭状态,组件的相对定位,例如组件为发展终端800的显示器和小键盘,传感器组件814还可以检测发展终端800或发展终端800一个组件的位置改变,用户与发展终端800接触的存在或不存在,发展终端800方位或加速/减速和发展终端800的温度变化。传感器组件814可以包括接近传感器,被配置用来在没有任何的物理接触时检测附近物体的存在。传感器组件814还可以包括摄像头组件,摄像头可采用如CMOS或CCD图像传感器,用于在成像应用中使用。在一些实施例中,该传感器组件814还可以包括加速度传感器,陀螺仪传感器,磁传感器,压力传感器或温度传感器。Sensor component 814 includes one or more sensors for providing various aspects of status assessment for development terminal 800 . For example, the sensor component 814 can detect the open/closed state of the development terminal 800, the relative positioning of components, such as the display and the keypad of the development terminal 800, and the sensor component 814 can also detect the development terminal 800 or a component of the development terminal 800. Changes in location, presence or absence of user contact with development terminal 800 , development terminal 800 orientation or acceleration/deceleration and temperature changes in development terminal 800 . Sensor assembly 814 may include a proximity sensor configured to detect the presence of nearby objects in the absence of any physical contact. The sensor assembly 814 may also include a camera assembly, such as a CMOS or CCD image sensor, for use in imaging applications. In some embodiments, the sensor component 814 may also include an acceleration sensor, a gyroscope sensor, a magnetic sensor, a pressure sensor or a temperature sensor.

通信组件816被配置为便于发展终端800和其他设备之间有线或无线方式的通信。发展终端800可以接入基于通信标准的无线网络,如WiFi,2G或3G,或它们的组合。在一个示例性实施例中,通信组件816经由广播信道接收来自外部广播管理系统的广播信号或广播相关信息。在一个示例性实施例中,通信组件816还包括近场通信(NFC)模块,以促进短程通信。例如,在NFC模块可基于射频识别(RFID)技术,红外数据协会(IrDA)技术,超宽带(UWB)技术,蓝牙(BT)技术和其他技术来实现。The communication component 816 is configured to facilitate wired or wireless communication between the development terminal 800 and other devices. The development terminal 800 can access wireless networks based on communication standards, such as WiFi, 2G or 3G, or a combination thereof. In an exemplary embodiment, the communication component 816 receives broadcast signals or broadcast related information from an external broadcast management system via a broadcast channel. In an exemplary embodiment, the communication component 816 also includes a near field communication (NFC) module to facilitate short-range communication. For example, the NFC module may be implemented based on Radio Frequency Identification (RFID) technology, Infrared Data Association (IrDA) technology, Ultra Wide Band (UWB) technology, Bluetooth (BT) technology and other technologies.

在示例性实施例中,发展终端800可以被一个或多个应用专用集成电路(ASIC)、数字信号处理器(DSP)、数字信号处理设备(DSPD)、可编程逻辑器件(PLD)、现场可编程门阵列(FPGA)、控制器、微控制器、微处理器或其他电子元件实现,用于执行上述方法。In an exemplary embodiment, development terminal 800 may be powered by one or more application specific integrated circuits (ASICs), digital signal processors (DSPs), digital signal processing devices (DSPDs), programmable logic devices (PLDs), field programmable A programmable gate array (FPGA), controller, microcontroller, microprocessor or other electronic component implementation for performing the methods described above.

本发明实施例另一方面提供了一种计算机可读存储介质,其上存储有计算机程序;计算机程序被处理器执行以实现上述的一种宽带用户的发展方法。Another aspect of the embodiments of the present invention provides a computer-readable storage medium, on which a computer program is stored; the computer program is executed by a processor to implement the above-mentioned broadband user development method.

最后需要说明的是,本领域普通技术人员可以理解上述实施例方法中的全部或者部分流程,是可以通过计算机程序来指令相关的硬件完成,所述的程序可存储于一计算机可读存储介质中,该程序在执行时,可包括如上述各方法的实施例的流程。其中,所述的存储介质可以为磁盘、光盘、只读存储记忆体(ROM)或随机存储记忆体(RAM)等。Finally, it should be noted that those skilled in the art can understand that all or part of the processes in the methods of the above embodiments can be completed by instructing related hardware through computer programs, and the programs can be stored in a computer-readable storage medium , when the program is executed, it may include the procedures of the embodiments of the above-mentioned methods. Wherein, the storage medium may be a magnetic disk, an optical disk, a read-only memory (ROM) or a random access memory (RAM), and the like.

本发明实施例中的各个功能单元可以集成在一个处理模块中,也可以是各个单元单独的物理存在,也可以两个或两个以上单元集成在一个模块中。上述集成的模块既可以采用硬件的形式实现,也可以采用软件功能模块的形式实现。所述集成的模块如果以软件功能模块的形式实现,并作为独立的产品销售或使用时,也可以存储在一个计算机可读存储介质中。上述提到的存储介质可以是只读存储器、磁盘或光盘等。Each functional unit in the embodiment of the present invention may be integrated into one processing module, or each unit may exist separately physically, or two or more units may be integrated into one module. The above-mentioned integrated modules can be implemented in the form of hardware or in the form of software function modules. If the integrated modules are implemented in the form of software function modules and sold or used as independent products, they can also be stored in a computer-readable storage medium. The storage medium mentioned above may be a read-only memory, a magnetic disk or an optical disk, and the like.

以上各实施例仅用以说明本发明的技术方案,而非对其限制;尽管参照前述各实施例对本发明进行了详细的说明,本领域的普通技术人员应当理解:其依然可以对前述各实施例所记载的技术方案进行修改,或者对其中部分或者全部技术特征进行等同替换;而这些修改或者替换,并不使相应技术方案的本质脱离本发明各实施例技术方案的范围。The above embodiments are only used to illustrate the technical solutions of the present invention, and are not intended to limit them; although the present invention has been described in detail with reference to the foregoing embodiments, those of ordinary skill in the art should understand that: it can still be applied to the foregoing embodiments The technical solutions described in the examples are modified, or some or all of the technical features are equivalently replaced; and these modifications or replacements do not make the essence of the corresponding technical solutions depart from the scope of the technical solutions of the embodiments of the present invention.

Claims (12)

1.一种宽带用户的发展方法,其特征在于,包括:1. A method for developing broadband users, characterized in that, comprising: 获取运营商处的移网注册用户和固网注册用户;Obtain mobile network registered users and fixed network registered users from operators; 将所述移网注册用户中的非固网注册用户的用户确定为目标用户;Determining users who are not fixed network registered users among the mobile network registered users as target users; 对所述目标用户的流量使用数据进行监测分析;Monitor and analyze the traffic usage data of the target user; 根据监测分析结果判断所述目标用户是否为宽带业务的潜在发展用户。Judging whether the target user is a potential development user of the broadband service according to the monitoring and analysis results. 2.根据权利要求1所述的方法,其特征在于,根据监测分析结果判断所述目标用户是否为宽带业务的潜在发展用户,包括:2. The method according to claim 1, characterized in that, judging whether the target user is a potential development user of broadband services according to the monitoring and analysis results, comprising: 获取在预设空闲时间段内的所述目标用户流量使用数据的频率以及接入预设基站的次数;Acquiring the frequency of the target user's traffic usage data and the number of times of accessing the preset base station within the preset idle time period; 若所述频率大于或等于预设的频率阈值,且所述次数大于或等于预设的次数阈值,则确定所述目标用户为宽带业务的第一潜在发展用户;或者,If the frequency is greater than or equal to a preset frequency threshold, and the number of times is greater than or equal to a preset frequency threshold, then determining that the target user is the first potential development user of the broadband service; or, 若所述频率小于预设的频率阈值,则获取所述目标用户的流量使用数据的关键时间拐点和定位信息;If the frequency is less than a preset frequency threshold, acquiring key time inflection points and location information of the traffic usage data of the target user; 若所述预设空闲时间段内的关键时间拐点和定位信息均一致,则确定所述目标用户为宽带业务的第二潜在发展用户。If the critical time inflection point in the preset idle time period is consistent with the positioning information, it is determined that the target user is a second potential development user of the broadband service. 3.根据权利要求1所述的方法,其特征在于,所述方法还包括:3. The method according to claim 1, characterized in that the method further comprises: 获取所述运营商的宽带上网日志以及所述固网注册用户在预设工作时间段内的上网日志;Obtaining the broadband Internet access log of the operator and the Internet access log of the fixed network registered user within the preset working time period; 若所述上网日志中存在异网用户的上网记录,则根据所述上网记录确定所述异网用户的异网号码;If there is an online record of a different network user in the online log, then determine the different network number of the different network user according to the online record; 根据所述异网号码对所述异网用户在预设的休息时间段内的上网行为进行监测;monitoring the online behavior of the user of the different network during the preset rest period according to the number of the different network; 若所述宽带上网日志中不存在所述异网用户的上网行为,则确定所述异网用户为宽带业务的第三潜在发展用户。If there is no online behavior of the user of the different network in the broadband access log, it is determined that the user of the different network is the third potential development user of the broadband service. 4.根据权利要求1所述的方法,其特征在于,所述方法还包括:4. The method according to claim 1, wherein the method further comprises: 判断所述移网注册用户是否为其他地区的运营商、且未办理宽带业务的用户;Judging whether the mobile network registered user is a user of an operator in another region and has not handled broadband services; 若是,则确定所述移网注册用户为宽带业务的第四潜在发展用户。If yes, it is determined that the mobile network registered user is the fourth potential development user of the broadband service. 5.根据权利要求1-4中任意一项所述的方法,其特征在于,所述方法还包括:5. according to the method described in any one in claim 1-4, it is characterized in that, described method also comprises: 获取所述潜在发展用户的地理位置信息;Obtain the geographical location information of the potential development users; 根据所述地理位置信息判断所述潜在发展用户是否符合所在地区的运营商的宽带安装条件;Judging whether the potential development user meets the broadband installation conditions of the operator in the area according to the geographic location information; 若符合,则向所述潜在发展用户进行预设的业务拓展操作。If so, a preset business expansion operation is performed on the potential development user. 6.一种宽带用户的发展装置,其特征在于,包括:6. A development device for broadband users, characterized in that it comprises: 获取模块,用于获取运营商处的移网注册用户和固网注册用户;The obtaining module is used to obtain mobile network registered users and fixed network registered users at the operator; 确定模块,用于将所述移网注册用户中的非固网注册用户的用户确定为目标用户;A determination module, configured to determine non-fixed network registered users among the mobile network registered users as target users; 监测模块,用于对所述目标用户的流量使用数据进行监测分析;A monitoring module, configured to monitor and analyze the traffic usage data of the target user; 判断模块,用于根据监测分析结果判断所述目标用户是否为宽带业务的潜在发展用户。A judging module, configured to judge whether the target user is a potential developing user of the broadband service according to the monitoring and analysis results. 7.根据权利要求6所述的装置,其特征在于,所述判断模块,用于:7. The device according to claim 6, wherein the judging module is configured to: 获取在预设空闲时间段内的所述目标用户流量使用数据的频率以及接入预设基站的次数;Acquiring the frequency of the target user's traffic usage data and the number of times of accessing the preset base station within the preset idle time period; 若所述频率大于或等于预设的频率阈值,且所述次数大于或等于预设的次数阈值,则确定所述目标用户为宽带业务的第一潜在发展用户;或者,If the frequency is greater than or equal to a preset frequency threshold, and the number of times is greater than or equal to a preset frequency threshold, then determining that the target user is the first potential development user of the broadband service; or, 若所述频率小于预设的频率阈值,则获取所述目标用户的流量使用数据的关键时间拐点和定位信息;If the frequency is less than a preset frequency threshold, acquiring key time inflection points and location information of the traffic usage data of the target user; 若所述预设空闲时间段内的关键时间拐点和定位信息均一致,则确定所述目标用户为宽带业务的第二潜在发展用户。If the critical time inflection point in the preset idle time period is consistent with the positioning information, it is determined that the target user is a second potential development user of the broadband service. 8.根据权利要求6所述的装置,其特征在于,8. The device of claim 6, wherein: 所述获取模块,还用于获取所述运营商的宽带上网日志以及所述固网注册用户在预设工作时间段内的上网日志;The obtaining module is also used to obtain the broadband Internet access log of the operator and the Internet access log of the fixed network registered user within the preset working time period; 所述装置还包括:分析模块,用于:The device also includes: an analysis module for: 若所述上网日志中存在异网用户的上网记录,则根据所述上网记录确定所述异网用户的异网号码;If there is an online record of a different network user in the online log, then determine the different network number of the different network user according to the online record; 根据所述异网号码对所述异网用户在预设的休息时间段内的上网行为进行监测;monitoring the online behavior of the user of the different network during the preset rest period according to the number of the different network; 若所述宽带上网日志中不存在所述异网用户的上网行为,则确定所述异网用户为宽带业务的第三潜在发展用户。If there is no online behavior of the user of the different network in the broadband access log, it is determined that the user of the different network is the third potential development user of the broadband service. 9.根据权利要求6所述的装置,其特征在于,所述判断模块,还用于:9. The device according to claim 6, wherein the judging module is also used for: 判断所述移网注册用户是否为其他地区的运营商、且未办理宽带业务的用户;Judging whether the mobile network registered user is a user of an operator in another region and has not handled broadband services; 若是,则确定所述移网注册用户为宽带业务的第四潜在发展用户。If yes, it is determined that the mobile network registered user is the fourth potential development user of the broadband service. 10.根据权利要求6-9中任意一项所述的装置,其特征在于,10. The device according to any one of claims 6-9, characterized in that, 所述获取模块,还用于获取所述潜在发展用户的地理位置信息;The obtaining module is also used to obtain the geographical location information of the potential development users; 所述判断模块,还用于:The judgment module is also used for: 根据所述地理位置信息判断所述潜在发展用户是否符合所在地区的运营商的宽带安装条件;Judging whether the potential development user meets the broadband installation conditions of the operator in the area according to the geographic location information; 若符合,则向所述潜在发展用户进行预设的业务拓展操作。If so, a preset business expansion operation is performed on the potential development user. 11.一种宽带用户的发展终端,其特征在于,包括:11. A development terminal for broadband users, characterized in that it comprises: 存储器;memory; 处理器;以及processor; and 计算机程序;Computer program; 其中,所述计算机程序存储在所述存储器中,并被配置为由所述处理器执行以实现如权利要求1-5中任意一项所述的一种宽带用户的发展方法。Wherein, the computer program is stored in the memory and is configured to be executed by the processor to realize the broadband user development method according to any one of claims 1-5. 12.一种计算机可读存储介质,其特征在于,其上存储有计算机程序;12. A computer-readable storage medium, characterized in that a computer program is stored thereon; 所述计算机程序被处理器执行以实现如权利要求1-5中任意一项所述的一种宽带用户的发展方法。The computer program is executed by a processor to implement a broadband user development method according to any one of claims 1-5.
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