EP4204347B1 - Système d'ascenseur ayant des dispositifs de commande d'ascenseur pour passagers à mobilité limitée - Google Patents

Système d'ascenseur ayant des dispositifs de commande d'ascenseur pour passagers à mobilité limitée Download PDF

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Publication number
EP4204347B1
EP4204347B1 EP21766470.5A EP21766470A EP4204347B1 EP 4204347 B1 EP4204347 B1 EP 4204347B1 EP 21766470 A EP21766470 A EP 21766470A EP 4204347 B1 EP4204347 B1 EP 4204347B1
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EP
European Patent Office
Prior art keywords
elevator
activation
operating
radio
passenger
Prior art date
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EP21766470.5A
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German (de)
English (en)
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EP4204347A1 (fr
Inventor
Dennys Taiana
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Inventio AG
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Inventio AG
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Classifications

    • B—PERFORMING OPERATIONS; TRANSPORTING
    • B66—HOISTING; LIFTING; HAULING
    • B66B—ELEVATORS; ESCALATORS OR MOVING WALKWAYS
    • B66B1/00—Control systems of elevators in general
    • B66B1/34—Details, e.g. call counting devices, data transmission from car to control system, devices giving information to the control system
    • B66B1/3415—Control system configuration and the data transmission or communication within the control system
    • B66B1/3446—Data transmission or communication within the control system
    • B66B1/3461—Data transmission or communication within the control system between the elevator control system and remote or mobile stations
    • B—PERFORMING OPERATIONS; TRANSPORTING
    • B66—HOISTING; LIFTING; HAULING
    • B66B—ELEVATORS; ESCALATORS OR MOVING WALKWAYS
    • B66B1/00—Control systems of elevators in general
    • B66B1/34—Details, e.g. call counting devices, data transmission from car to control system, devices giving information to the control system
    • B66B1/46—Adaptations of switches or switchgear
    • B66B1/461—Adaptations of switches or switchgear characterised by their shape or profile
    • B66B1/463—Touch sensitive input devices
    • B—PERFORMING OPERATIONS; TRANSPORTING
    • B66—HOISTING; LIFTING; HAULING
    • B66B—ELEVATORS; ESCALATORS OR MOVING WALKWAYS
    • B66B1/00—Control systems of elevators in general
    • B66B1/34—Details, e.g. call counting devices, data transmission from car to control system, devices giving information to the control system
    • B66B1/46—Adaptations of switches or switchgear
    • B66B1/468—Call registering systems
    • B—PERFORMING OPERATIONS; TRANSPORTING
    • B66—HOISTING; LIFTING; HAULING
    • B66B—ELEVATORS; ESCALATORS OR MOVING WALKWAYS
    • B66B3/00—Applications of devices for indicating or signalling operating conditions of elevators
    • B66B3/002—Indicators
    • B—PERFORMING OPERATIONS; TRANSPORTING
    • B66—HOISTING; LIFTING; HAULING
    • B66B—ELEVATORS; ESCALATORS OR MOVING WALKWAYS
    • B66B2201/00—Aspects of control systems of elevators
    • B66B2201/10—Details with respect to the type of call input
    • B66B2201/103—Destination call input before entering the elevator car
    • B—PERFORMING OPERATIONS; TRANSPORTING
    • B66—HOISTING; LIFTING; HAULING
    • B66B—ELEVATORS; ESCALATORS OR MOVING WALKWAYS
    • B66B2201/00—Aspects of control systems of elevators
    • B66B2201/40—Details of the change of control mode
    • B66B2201/46—Switches or switchgear
    • B66B2201/4607—Call registering systems
    • B66B2201/4615—Wherein the destination is registered before boarding
    • B—PERFORMING OPERATIONS; TRANSPORTING
    • B66—HOISTING; LIFTING; HAULING
    • B66B—ELEVATORS; ESCALATORS OR MOVING WALKWAYS
    • B66B2201/00—Aspects of control systems of elevators
    • B66B2201/40—Details of the change of control mode
    • B66B2201/46—Switches or switchgear
    • B66B2201/4607—Call registering systems
    • B66B2201/463—Wherein the call is registered through physical contact with the elevator system
    • B—PERFORMING OPERATIONS; TRANSPORTING
    • B66—HOISTING; LIFTING; HAULING
    • B66B—ELEVATORS; ESCALATORS OR MOVING WALKWAYS
    • B66B2201/00—Aspects of control systems of elevators
    • B66B2201/40—Details of the change of control mode
    • B66B2201/46—Switches or switchgear
    • B66B2201/4607—Call registering systems
    • B66B2201/4638—Wherein the call is registered without making physical contact with the elevator system
    • B66B2201/4646—Wherein the call is registered without making physical contact with the elevator system using voice recognition
    • B—PERFORMING OPERATIONS; TRANSPORTING
    • B66—HOISTING; LIFTING; HAULING
    • B66B—ELEVATORS; ESCALATORS OR MOVING WALKWAYS
    • B66B2201/00—Aspects of control systems of elevators
    • B66B2201/40—Details of the change of control mode
    • B66B2201/46—Switches or switchgear
    • B66B2201/4607—Call registering systems
    • B66B2201/4661—Call registering systems for priority users

Definitions

  • the technology described here generally relates to an elevator system in a building.
  • Embodiments of the technology relate in particular to an elevator system with elevator operating devices for passengers with limited mobility and a method for operating such an elevator system.
  • elevator control devices are arranged on the individual floors with which a passenger can call an elevator.
  • an elevator control device arranged on a floor has up/down buttons so that the passenger can enter the desired direction of travel.
  • a cabin control device is present with which the passenger can enter the desired destination floor in the elevator car.
  • the passenger can enter the destination floor on the floor using an elevator control device.
  • the elevator system is equipped with destination call control technology for this purpose, and the elevator control devices arranged on the floors each have either a keyboard, a touch-sensitive screen and/or a data acquisition device (e.g. in the form of a EP 0 699 617 B1 known RFID card reader).
  • Elevator operating devices should also be comfortable and reliable for passengers with limited mobility to operate.
  • the physical limitations can affect, for example, vision, hearing or physical mobility.
  • Different approaches are known to meet these requirements.
  • elevator operating devices that have or display a special button (e.g. with a symbol for a wheelchair) are well known. If this button is pressed, the elevator system changes to an operating mode suitable for disabled people.
  • EP 2 33 1 443 B1 It is known that an elevator control device with a touch-sensitive screen can be switched to a special input mode changes when some kind of wandering movement is detected on the touch screen.
  • US 2012/168262 A1 describes a method that enables disabled people to use an elevator system.
  • a change in position of a person is detected by means of at least one sensor, the change in position being present in the form of at least one signal and at least one reference signal.
  • the signal is then compared with the reference signal.
  • At least one signal state change is generated if at least one predefined comparison result is met.
  • the generated signal state change at least partially puts the elevator system into an operating mode that enables use by disabled people.
  • the elevator system comprises an elevator operating device and an activation device.
  • the elevator operating device is communicatively connected to the elevator control and is arranged on a floor.
  • the elevator operating device has a first radio device, an audio device and a touch-sensitive screen for entering a destination floor desired by a passenger and for outputting travel information.
  • the activation device has an actuating device accessible to the passenger and a second radio device for radio communication with the first radio device.
  • the activation device is arranged on one of the floors within radio range of the elevator operating device arranged there, wherein the second radio device is designed to send out an activation radio signal when the actuating device is actuated by the passenger.
  • the elevator operating device is designed to switch from a normal operating mode to a special operating mode when the activation radio signal is received by the first radio device. to generate an operating instruction for a call input by the passenger in the special operating mode and to switch to the normal operating mode once the call has been input.
  • Another aspect of the technology relates to a method for operating an elevator installation in which an elevator operating device communicatively connected to an elevator control is arranged on a floor and an activation device is arranged on one of the floors within radio range of the elevator operating device arranged there, wherein the elevator operating device has a normal operating mode and a special operating mode
  • the method includes receiving an activation signal initiated by a passenger at the activation device by the elevator operating device. After receiving the activation signal, the special operating mode of the elevator operating device is activated, the elevator operating device switching from the normal operating mode to the special operating mode.
  • the elevator operating device then executes a routine for operating instructions, whereby the elevator operating device assists the passenger who initiated the activation signal when entering a call at the elevator operating device.
  • the destination call is transmitted by the elevator operating device to the elevator control.
  • the elevator operating device communicates travel information to the passenger, the travel information specifying an elevator car determined by the elevator control that serves the destination call.
  • the special operating mode of the elevator operating device is deactivated, the elevator operating device switching from the special operating mode to the normal operating mode.
  • the technology described here creates an elevator system in which the activation device according to the technology described here can be used advantageously in combination with known elevator control devices in which destination floors are to be entered on touch-sensitive screens (touchscreens). Their use can be difficult, especially for passengers with impaired vision. For passengers, especially those with poor eyesight, the technology described here has the advantage that they can conveniently enter a desired destination floor on an elevator control device with a touchscreen.
  • the activation device allows these passengers to activate the special operating mode of the elevator control device, as used, for example, in elevator systems with destination call control technology. In this special operating mode, the passenger is supported in entering the call. Passengers without a physical disability, on the other hand, can continue to use the elevator control device with which they are already familiar.
  • the activation device can be regarded as an extension component. Since the communication between the Since the activation device and the elevator operating device are connected wirelessly, the installation effort is minimal.
  • a known and generally available wireless technology in particular Bluetooth technology, is used.
  • the activation device Compared to the elevator operating device, the activation device has a reduced functionality; it is only necessary that the activation signal is generated and sent. Depending on the design of the activation device, an acoustic signal generator and/or a lighting device can be provided. An activation device according to the technology described here therefore has a low technical complexity and is therefore also cost-effective.
  • the elevator operating device and the activation device each have a housing, with the housing of the activation device being arranged adjacent to the housing of the elevator operating device located next to it.
  • the housing of the activation device can be arranged on the housing of the elevator operating device.
  • the activation device can be arranged on a passenger-side front side of the elevator operating device; for example, it can be glued to the front side of the elevator operating device.
  • the activation device can therefore be arranged flexibly and independently of the elevator operating device; the housings can touch one another or be arranged at a greater or lesser distance from one another.
  • the activation device is equipped with a battery or another storage device for electrical energy.
  • the activation device is equipped with a push button in connection with an electrodynamic energy converter. When the push button is pressed, the electrodynamic energy converter supplies the energy to send a Bluetooth signal. Therefore, no separate lines for the energy supply need to be provided for the activation device.
  • Fig. 1 is a schematic representation of an exemplary situation in a building 2 that has several floors L, L1 that are served by an elevator system 1.
  • the floor L can be an entrance hall of the building 2, into which passengers P enter the building 2 and from which they leave the building 2 again. If a passenger P enters the floor L, from there - with the appropriate access authorization - every floor L1 of the building 2 can be reached with the elevator system 1.
  • Fig. 1 of the elevator system 1 only one elevator control 13, one drive machine 14, one support means 16 (e.g. steel cables or flat belts), one elevator car 10 suspended from the support means 16 and movable in a shaft 18 (hereinafter also referred to as car 10), a number of elevator operating devices 4, 4a and activation devices 6 are shown.
  • the elevator system 1 can also comprise several cars 10 in one or more shafts 18, which are controlled by a group control. Instead of one in Fig. 1 In addition to the traction elevator shown, the elevator system 1 can also have one or more hydraulic elevators.
  • the elevator system 1 can be designed according to one of the above-mentioned control technologies (up/down control or destination call control).
  • control technologies up/down control or destination call control.
  • the person skilled in the art will recognize that the elevator operating devices 4, 4a are designed and arranged accordingly depending on the control technology implemented in the building 2.
  • the control technologies mentioned are known to the person skilled in the art, so that detailed explanations on this do not appear to be necessary; in the following, this will only be discussed to the extent that it is necessary for understanding the Technology seems helpful.
  • the elevator operating devices 4 are arranged on the floors L, L1 and connected to a destination call control device 12 (DCC) via a communication network 22.
  • DCC destination call control device 12
  • a passenger P can enter a desired destination floor on the floor L, L1 at an elevator operating device 4; after the passenger P has entered the destination floor (i.e. entered a destination call), information about the boarding floor and the destination floor is available.
  • the boarding floor is determined from the location of the elevator operating device 4 at which the destination floor is entered.
  • the destination call control device 12 allocates an elevator car 10 to the entered destination call, and an elevator control device 8 (EC) controls the movement of the allocated elevator car 10 according to the destination call.
  • a travel request to a destination floor cannot usually be entered; a Fig. 1
  • the lift operating device 4a and the activation device 6 shown in dashed lines in the car 10 are not provided in a lift installation 1 with a destination call control.
  • lift control devices 4 are arranged on the floors L, L1, where a passenger P can enter the desired direction of travel, which is Fig. 1
  • the elevator operating devices 4 shown (floor-side) can be designed with a touch-sensitive screen that shows the two directions of travel, or as two direction buttons.
  • the Fig. 1 The destination call control device 12 shown is not provided in an elevator system 1 with an up/down control.
  • the elevator operating devices 4 on the floors L, L1 are connected to the elevator control 13 via the communication network 22.
  • the desired destination floor is then entered in the cabin 10 at the elevator operating device 4a arranged there.
  • a communication line 20 connects the (cab-side) elevator operating device 4a to the elevator control 13.
  • the current position of the cabin 10 (and thus the boarding floor) can be stored in the elevator control 13; it results, for example, from the last movement of the cabin 10.
  • the passenger P can enter a desired destination floor L, L1 at the elevator control devices 4 on the floors L, L1.
  • the elevator control devices 4 are each equipped with a touch-sensitive screen 11 for this purpose, for example; the touch-sensitive screen 11 is also referred to below as a touchscreen 11. Designs of such a touchscreen 11 and technologies used there, in particular display and input options on a flat user interface of the touchscreen 11, are known to those skilled in the art.
  • the elevator control devices 4 can display destination floors on the user interface (e.g. in the form of individual numbered fields) and possibly associated floor-specific information (e.g. restaurant, parking garage, entrance hall).
  • the car 10 assigned to an elevator call (destination call) to serve the elevator call can be notified to the passenger P by means of a display on the operation interface and by means of a voice message through an audio device 9.
  • the elevator operating device 4 comprises a radio device 5, which is arranged together with the touchscreen 11 in a housing 24 of the elevator operating device 4, and the activation device 6 comprises a radio device 7, which is arranged in a housing of the activation device 6.
  • the radio device 7 is designed to transmit an activation radio signal when the activation device 6 is actuated by the passenger P.
  • the radio device 7 transmits the activation radio signal with a radio power and a directional characteristic that are selected such that the activation radio signal can be reliably received within a specified radio range and direction.
  • the radio device 5 of the elevator operating device 4 is arranged within radio range and designed to receive the activation radio signal.
  • the activation radio signal is transmitted and received according to a Bluetooth technology, e.g. Bluetooth Low Energy (BLE).
  • BLE Bluetooth Low Energy
  • the expert recognizes that other wireless technology can also be implemented, for example Wi-Fi HaLow/IEEE802.11ah and Zigbee.
  • the technology described here can be used advantageously in the situation shown. Briefly and exemplarily summarized, the technology described here enables The technology described means that even a passenger P with a physical disability, in particular limited vision or blindness, can enter an elevator call conveniently and reliably in an elevator system 1 in which touchscreens 11 are provided for call inputs. Passengers P without physical disabilities, on the other hand, can continue to use the elevator operating devices 4 as they know from known elevator systems 1, for example with destination call control technology. Passengers P who are blind, for example, can be directed to one of the activation devices 6.
  • an acoustic signal generator which generates a clocked harmonic tone signal with a low clock frequency (e.g. approx. 1-4 Hz or a lower frequency), and/or a guidance system for the blind, which includes a tactile floor guidance system made of optically and tactilely contrasting floor indicators (grooved and knobbed plates), can be provided.
  • the elevator operating device 4 switches from a normal operating mode to a special operating mode.
  • the elevator operating device 4 In the normal operating mode, the elevator operating device 4 generates, for example, a graphical user interface that the passenger P can operate in a known manner by touching and reading information.
  • the special operating mode the elevator operating device 4 generates an operating instruction for a call input by the passenger P.
  • the activation device 6 is arranged on or near the elevator operating device 4. If the passenger P activates the activation device 6, the passenger P is therefore also on or near the elevator operating device 4. The operating instruction generated by the elevator operating device 4 can thus be perceived, in particular heard, by the passenger P.
  • the passenger P follows the operating instruction and interacts accordingly with the elevator operating device 4, the passenger P is thereby supported in entering the call. If the call input is completed with a transmission of travel information (e.g. assigned cabin 10, its arrival time at the boarding floor and/or where it can be boarded from the location of the elevator control device 4) to the passenger P, the elevator control device 4 changes back to the normal operating mode.
  • travel information e.g. assigned cabin 10, its arrival time at the boarding floor and/or where it can be boarded from the location of the elevator control device 4
  • the Activation device 6 can be designed with an identification device 26 on the passenger side.
  • the identification device 26 can, for example, have a symbol for a wheelchair or another identification on a user interface in order to indicate its intended use for passengers P with a physical disability.
  • the identification device 26 can have a Fig. 2 shown lighting device 44, for example to illuminate the user interface.
  • a Fig. 2 shown acoustic signal generator 42 can be understood as being included in the marking device 26.
  • Fig. 2 shows schematic representations of embodiments of the elevator operating device 4 and the activation device 6, as they are used in the elevator installation 1 according to Fig. 1 on a floor L, L1.
  • the elevator operating device 6 is communicatively connected to the elevator control 13 (EC/DCC) via the communication network 22.
  • the elevator operating device 4 has a housing 24, whereby the elevator operating device 4 can be arranged on a building wall, an elevator door frame or standing on the floor.
  • the activation device 6 has a housing 36, which can be arranged on a building wall, on the elevator door frame or on or on the elevator operating device 4.
  • the elevator operating device 4a is arranged on an interior wall of the car or on or on the elevator operating device 4a.
  • the housings 24, 36 can under certain circumstances be omitted if the elevator operating device 4 and the activation device 6 are installed in a building wall or a door frame of a floor-side elevator door.
  • the person skilled in the art will also recognize that the elevator operating device 4 and the activation device 6 are arranged at a height that is suitable for the user or is prescribed by a standard.
  • the touchscreen 11, a central control and processing device 32 (CPU), a lighting device 34, the audio device 9 (e.g. comprising an electroacoustic transducer) and a communication device 30 (PoE, Power over Ethernet) are arranged in the housing 24 of the elevator operating device 4.
  • the radio device 5 for receiving (RX) the activation radio signal is arranged in the housing 24.
  • the central control and Processing device 32 is communicatively connected to the mentioned components in order to ensure the operation and the tasks of the elevator operating device 4.
  • the touchscreen 11 comprises a processor 28, which controls the operation of the touchscreen 11 and, among other things, generates the user interface. Since a transparent glass plate (not shown) covers the touchscreen 11, the input fields shown on the user interface are visible to passengers.
  • the processor 28 is connected to the central control and processing device 32 and generates a signal, for example, when a passenger P touches an input field with a finger.
  • the input fields are assigned to destination floors, and floor-specific information can also be displayed.
  • the structure and function of a touchscreen are known to those skilled in the art, so that further explanations on this do not appear necessary.
  • the lighting device 34 serves to illuminate the user interface of the elevator operating device 4 as a whole or just some areas thereof. Controlled by the central control and processing device 32, the lighting device 34 can illuminate the user interface so that the displayed input fields can be perceived by passengers (without poor eyesight), especially in poor lighting conditions. The lighting device 34 can also illuminate the user interface or individual input fields with colored light, for example to confirm the input of an elevator call. In one embodiment, the lighting device 34 comprises one or more LED light sources.
  • a passenger can select a destination floor by touching one of the displayed input keys and thus enter an elevator call (destination call) to any destination floor.
  • the central control and processing device 32 controls the touchscreen 11 (or its processor 28) in order to display an identifier for the cabin 10 serving the destination call (e.g. a letter or a number) and possibly direction information on its user interface 28.
  • the central control and processing device 32 can control the audio device 9 in order to generate a corresponding voice message (e.g. cabin and direction information). This particularly supports the passenger P, who has poor eyesight, in finding his way after entering the call in the to find your way around the building.
  • the radio device 5 is designed to receive the activation radio signal, convert it into an electrical activation signal and forward it to the central control and processing device 32.
  • the central control and processing device 32 recognizes that this is an activation signal and then causes the elevator operating device 4 to switch from the normal operating mode to the special operating mode.
  • the central control and processing device 32 processes a defined and stored schedule (routine), as described elsewhere in this description in connection with Fig. 3 is executed.
  • an alternative or additional option for entering calls can be provided.
  • a portable communication device e.g. mobile phone, smartphone, tablet PC
  • the communication between the radio device 5 and the communication device also taking place, for example, according to the aforementioned Bluetooth technology.
  • the radio device 7, the acoustic signal generator 42, a processor 40, an actuation device 38 and the (optional) lighting device 44 are arranged in the housing 36 of the activation device 6.
  • the processor 40 is connected to the components mentioned directly or indirectly; for example, the processor 40 controls the radio device 7 when the actuation device 38 generates an actuation signal when actuated by the passenger P. The radio device 7 then sends out the activation signal.
  • the processor 40 controls the acoustic signal generator 42 so that it generates an audible sound signal.
  • the sound signal can be, for example, a clocked harmonic (audible) sound signal with a low clock frequency.
  • acoustic signal generators are known that generate a sound signal with a clock frequency of approximately 1 - 4 Hz.
  • the sound signal serves as a position signal, based on which the passenger P can orient himself in the room and move in the direction of the signal generator 42.
  • the functionality of the actuating device 38 and the functionality of the radio device 7 can be integrated in one module, for example a push-button transmitter module configured according to BLE (Bluetooth) technology (PTM 215B from EnOcean GmbH, Germany).
  • This module has several push buttons or toggle switches, a Bluetooth radio device and an electrodynamic energy converter that is provided for supplying energy to the module. When one of the push buttons is pressed, the electrodynamic energy converter supplies the energy to send a Bluetooth signal.
  • a battery can also be provided in the activation device 6 in order to operate, for example, the acoustic signal generator 42 and possibly the (optional) lighting device 44 even when no push button is pressed and the electrodynamic energy converter does not supply electrical energy.
  • the communication network 22 connects the elevator operating devices 4 to the elevator control 13 and thereby enables communication between the elevator control 13 and the elevator operating devices 4.
  • the elevator operating devices 4 and the elevator control 13 can be connected directly or indirectly to the communication network 22.
  • the communication network 22 can comprise a communication bus system, individual data lines or a combination thereof.
  • the elevator control 13 and each elevator operating device 4 can be assigned individual addresses and/or identifiers so that, for example, the elevator control 13 can send a message specifically to a desired elevator operating device 4.
  • the communication can take place according to a protocol for wired communication, for example the Ethernet protocol.
  • the elevator operating devices 4 are supplied with electrical energy via the communication network 22 (PoE).
  • Fig. 3 shows an exemplary flow chart of the method, it begins in a step S1 and ends in a step S10.
  • the person skilled in the art will recognize that the division into these steps is exemplary and that one or more of these steps can be divided into one or more sub-steps or that several of the steps can be combined into one step.
  • the description of the method is made with reference to a passenger P with one of the above-mentioned visual impairments. It is assumed that the passenger P is already on a floor L, L1 within reach of an activation device 6 arranged there; the passenger P moved, for example, with the help of the above-mentioned sound signal and/or the blind guidance system to the activation device 6 because he wants to use the elevator to be transported from this floor L, L1 to a target floor L, L1.
  • the elevator control device 4 is arranged near the activation device 6.
  • the elevator system 1 is equipped with a destination call control, accordingly the user interface of the elevator control device 4 displays, for example, numbered input fields for the destination floor and possibly associated floor-specific information.
  • the elevator control device 4 is in normal operating mode, which in Fig. 3 is indicated by a step S2 ; in another representation of the flow chart, step S2 may also be omitted
  • the radio device 7 sends out an activation signal.
  • the radio device 5 of the elevator operating device 4 receives the activation signal.
  • the activation signal can be coded and/or include an identifier so that the elevator operating device 4 can clearly recognize that the received activation signal comes from the adjacently arranged activation device 6 and not from another Bluetooth transmitter.
  • the elevator operating device 4 changes from the normal operating mode to a special operating mode in a step S4 .
  • the audio device 9 can be activated for voice output and voice input.
  • the touchscreen 11 can be activated for character and/or gesture recognition.
  • the elevator operating device 4 carries out a routine for operating instructions in a step S5.
  • the operating instructions can consist, for example, in the audio device 9 greeting the passenger P by means of one or more (stored) voice messages, informing him of the location and asking him to say the desired destination floor as a number or floor-specific information (e.g. restaurant, parking garage, entrance hall).
  • the audio device 9 can be equipped with a voice recognition module for such voice input.
  • a voice message generated by the audio device 9 can inform the passenger P of the recognized destination floor and ask him to confirm this or to say the destination floor again.
  • the audio device 9 can generate a voice message that announces the floors that can be reached from the current floor and the passenger P reacts at the desired destination floor, e.g. says "Stop", "Halt” or similar.
  • the touchscreen 11 can be controlled so that the currently announced floor is displayed and the passenger P is prompted to touch the touchscreen 11 at the desired destination floor.
  • the voice message can request the passenger P to present proof of authorization.
  • the proof of authorization can, for example, be designed in the form of a card-shaped carrier in which an RFID transponder is integrated or on which an optical code (e.g. a barcode or a QR code) is displayed.
  • the voice message can also indicate at which point on the elevator operating device 4 the proof of authorization must be presented. Based on the proof of authorization, a destination call to a specified destination floor can be triggered.
  • the operating instructions can consist of the audio device 9 asking the passenger P to touch the touchscreen 11 and write the number of the desired destination floor or the floor-specific information (e.g. restaurant) with his finger.
  • the touchscreen 11 or the processor 28 controlling it and/or the central control device 32 are designed for such a character input. or character recognition.
  • a voice message generated by the audio device 9 can inform the passenger P about the recognized destination floor and request him to confirm this or to make a new input.
  • a step S6 it is checked whether the call input has ended.
  • the call input is considered to be ended when the passenger P confirms the voice or character input recognized and uttered by the audio device 9. In this case, the method proceeds along the YES branch to a step S7, otherwise along the NO branch back to step S5.
  • step S7 the destination call is transmitted from the elevator operating device 4 to the elevator control 13.
  • the destination call control device 12 receives the destination call.
  • allocation algorithms are known to the person skilled in the art, for example from EP 1 276 691 B1
  • the expert will recognize that - depending on the design of the elevator system 1 - the allocation algorithm can also be implemented by taking into account the floor-side elevator operating directions 4, as in EP 1 276 691 B 1.
  • the determined elevator car 10 is transmitted as travel information to the elevator operating device 4.
  • the travel information can include additional information, for example when the car 10 is expected to arrive at the floor.
  • the elevator control device 8 controls the drive machine 14, among other things, in such a way that the assigned car 10 is moved according to the destination call.
  • the travel information is communicated to the passenger P by means of the elevator operating device 4.
  • the audio device 9 can generate a corresponding voice message for this purpose.
  • the voice message can also include route or direction information (e.g. left, right).
  • the elevator operating device 4 can be designed in such a way that the communication of the travel information for the passenger P is repeated automatically or on request.
  • step S9 the elevator operating device 4 changes from the special operating mode back to normal operating mode.
  • the change occurs after a specified period of time has elapsed after the trip information was communicated in step S8 .

Landscapes

  • Engineering & Computer Science (AREA)
  • Automation & Control Theory (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Elevator Control (AREA)
  • Indicating And Signalling Devices For Elevators (AREA)

Claims (13)

  1. Installation d'ascenseur (1), dans laquelle une cabine d'ascenseur (10) commandée par une commande d'ascenseur (13) peut être déplacée entre des étages (L, L1), présentant :
    un dispositif de manoeuvre d'ascenseur (4) qui est connecté à la commande d'ascenseur (13) de manière à pouvoir communiquer et qui est disposé à un étage (L, L1), dans laquelle le dispositif de manoeuvre d'ascenseur (4) présente un premier dispositif radio (5), un dispositif audio (9) et un écran tactile (11) pour une saisie d'un étage de destination souhaité par un passager (P) et pour une sortie d'informations de trajet, et
    caractérisée par un dispositif d'activation (6) qui présente un dispositif d'actionnement (38) accessible pour le passager (P) et un second dispositif radio (7) pour une communication radio avec le premier dispositif radio (5) et qui est disposé à l'un des étages (L, L1) à portée radio du dispositif de manoeuvre d'ascenseur (4) disposé à cet endroit, dans laquelle le second dispositif radio (7) est configuré pour émettre un signal radio d'activation lors de l'actionnement du dispositif d'actionnement (38) par le passager (P), et
    dans laquelle le dispositif de manoeuvre d'ascenseur (4) est configuré pour passer d'un mode de fonctionnement normal à un mode de fonctionnement spécial lors d'une réception du signal radio d'activation par le premier dispositif radio (5), pour générer, dans le mode de fonctionnement spécial, une consigne de manoeuvre pour une saisie d'appel par le passager (P), et pour passer dans le mode de fonctionnement normal lorsque la saisie d'appel a été effectuée.
  2. Installation d'ascenseur (1) selon la revendication 1, dans laquelle le dispositif de manoeuvre d'ascenseur (4) est configuré pour confirmer la saisie d'appel au moyen du dispositif audio (9) et/ou de l'écran tactile (11).
  3. Installation d'ascenseur selon la revendication 1 ou 2, dans laquelle la consigne de manoeuvre comprend une consigne vocale communiquée au moyen du dispositif audio (9).
  4. Installation d'ascenseur selon l'une des revendications précédentes, dans laquelle le dispositif de manoeuvre d'ascenseur (4) possède un boîtier (24) et dans laquelle le dispositif d'activation (6) possède un boîtier (36), dans laquelle le boîtier (36) du dispositif d'activation (6) est disposé de manière à être adjacent au boîtier (24) du dispositif de manoeuvre d'ascenseur (4) se trouvant près de celui-ci.
  5. Installation d'ascenseur selon l'une des revendications 1 à 3, dans laquelle le dispositif de manoeuvre d'ascenseur (4) possède un boîtier (24) et dans laquelle le dispositif d'activation (6) possède un boîtier (36), dans laquelle le boîtier (36) du dispositif d'activation (6) est disposé sur le boîtier (24) du dispositif de manoeuvre d'ascenseur (4).
  6. Installation d'ascenseur selon l'une des revendications précédentes, dans laquelle le dispositif d'activation (6) possède, côté passager, un dispositif d'identification (26) qui identifie le dispositif d'activation (6) pour une utilisation par un passager (P) avec une limitation physique.
  7. Installation d'ascenseur selon la revendication 6, dans laquelle le dispositif d'activation (6) comprend un émetteur de signal acoustique (42) qui génère un signal de position audible.
  8. Installation d'ascenseur (1) selon l'une des revendications précédentes, dans laquelle l'écran tactile (11) est configuré pour afficher des champs de saisie associés à des étages de destination, pour détecter un contact avec l'un des champs de saisie, et pour afficher des informations de trajet déterminées pour un appel de destination.
  9. Installation d'ascenseur selon l'une des revendications précédentes, dans laquelle le second dispositif radio (7) est configuré pour émettre le signal radio d'activation selon une technologie Bluetooth, et dans laquelle le premier dispositif radio (5) est configuré pour recevoir le signal radio d'activation selon la technologie Bluetooth.
  10. Installation d'ascenseur selon l'une des revendications précédentes, dans laquelle la commande d'ascenseur (13) est configurée pour déterminer, dans le mode de fonctionnement spécial, des informations de trajet pour l'appel saisi et pour communiquer lesdites informations de trajet déterminées au passager (P) au moyen du dispositif de manoeuvre d'ascenseur (4).
  11. Procédé permettant de faire fonctionner une installation d'ascenseur (1) selon l'une des revendications 1 à 10, dans lequel un dispositif de manoeuvre d'ascenseur (4) connecté à une commande d'ascenseur (13) de manière à pouvoir communiquer est disposé à un étage (L, L1) et un dispositif d'activation (6) est disposé à l'un des étages (L, L1) à portée radio du dispositif de manoeuvre d'ascenseur (4) disposé à cet endroit, dans lequel le dispositif de manoeuvre d'ascenseur (4) comprend un mode de fonctionnement normal et un mode de fonctionnement spécial, comprenant :
    la réception, par le dispositif de manoeuvre d'ascenseur (4), d'un signal d'activation provoqué par un passager (P) au niveau du dispositif d'activation (6) ;
    l'activation du mode de fonctionnement spécial du dispositif de manoeuvre d'ascenseur (4) après la réception du signal d'activation, dans lequel le dispositif de manoeuvre d'ascenseur (4) passe du mode de fonctionnement normal au mode de fonctionnement spécial ;
    l'exportation d'une routine pour une instruction de manoeuvre par le dispositif de manoeuvre d'ascenseur (4), moyennant quoi le dispositif de manoeuvre d'ascenseur (4) aide le passager (P) qui a provoqué le signal d'activation à saisir un appel sur le dispositif de manoeuvre d'ascenseur (4) ;
    après la fin de la saisie d'appel par le passager (P), la transmission de l'appel de destination par le dispositif de manoeuvre d'ascenseur (4) à la commande d'ascenseur (13) ;
    la communication d'informations de trajet par le dispositif de manoeuvre d'ascenseur (4), dans lequel les informations de trajet indiquent une cabine d'ascenseur (10) desservant l'appel de destination et déterminée par la commande d'ascenseur (13) ; et
    la désactivation du mode de fonctionnement spécial du dispositif de manoeuvre d'ascenseur (4) après la fin de la communication des informations de trajet, dans lequel le dispositif de manoeuvre d'ascenseur (4) passe du mode de fonctionnement spécial au mode de fonctionnement normal.
  12. Procédé selon la revendication 11, dans lequel le signal radio d'activation est émis par le second dispositif radio (7) selon une technologie Bluetooth et dans lequel le signal radio d'activation est reçu par le premier dispositif radio (5) selon la technologie Bluetooth.
  13. Procédé selon l'une des revendications 11 à 12, comprenant en outre la génération d'un signal de position audible par un émetteur de signal acoustique (42) du dispositif d'activation (6).
EP21766470.5A 2020-08-31 2021-08-25 Système d'ascenseur ayant des dispositifs de commande d'ascenseur pour passagers à mobilité limitée Active EP4204347B1 (fr)

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KR (1) KR20230058632A (fr)
CN (1) CN116056996B (fr)
AU (1) AU2021330247B2 (fr)
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USD1060095S1 (en) 2021-04-02 2025-02-04 Otis Elevator Company Operation panel for the disabled
US20260062256A1 (en) * 2024-08-29 2026-03-05 Otis Elevator Company Voice over feature for elevator operation

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US20240025698A1 (en) 2024-01-25
AU2021330247A1 (en) 2023-03-23
KR20230058632A (ko) 2023-05-03
AU2021330247B2 (en) 2024-12-12
EP4204347A1 (fr) 2023-07-05
WO2022043371A1 (fr) 2022-03-03
CN116056996B (zh) 2025-09-16
JP2023539285A (ja) 2023-09-13
BR112023002774A2 (pt) 2023-03-14
JP7793606B2 (ja) 2026-01-05
CN116056996A (zh) 2023-05-02

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