JP2000293576A - Business support device and storage medium - Google Patents

Abstract

PROBLEM TO BE SOLVED: To suppress the reduction of business efficiency and the deterioration of quality and to improve reliability by the sharing of information and the clarification of a business procedure. SOLUTION: The business aiding device 20 for managing a storage device 10 storing plural result files 13 is provided with a file registration part 25 for securing a logical storage area for a result file 13 prior to the preparation of the file 13 and a file storing function for storing the file 13 in the storage area at the time of inputting storage information or approval information for the file 13. The storage medium is used in the business aiding device 20.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

[0001] 1. Field of the Invention [0002] The present invention relates to a business support apparatus and a storage medium that can be used for business involving creation of documents.

[0002]

2. Description of the Related Art In recent years, in general work involving the preparation of documents,
Business systems are changing with the introduction of personal computers (hereinafter referred to as personal computers).

FIG. 11 is a schematic diagram for explaining this kind of business system. As shown in the figure, k personal computers PC1 to PCk are connected via a network 2 to a computer 1 that manages a common storage device CM for a certain task, and each of the personal computers PC1 to PCk has a local storage device M1 to PCk. Mk is connected.

[0004] Here, with regard to business materials, what is deemed necessary by each person in charge is determined according to a rough instruction from the manager to each person in charge, and each item is made in accordance with the key operation and mouse operation of each person in charge. It is created by various tools of the personal computers PC1 to PCk. The created materials are stored in the storage devices M1 to Mk of the personal computers PC1 to PCk at the end of the work, and when completed, printed out by a printer (not shown) and approved by the administrator.

[0005] After approval by the administrator, the material is stored in the shared storage device CM from the storage device M1 via the network 2 and the computer 1 by operating the personal computer PC1 in charge, for example.

[0006] Thus, the shared storage device CM makes it possible to share the information approved by the manager when the person in charge or another person creates a revised version or another material, thereby sharing the information. .

[0007]

However, in the business system described above, there is a case where after the approval of the material, the user forgets to save the material in the shared storage device CM after the approval of the material due to the busyness of the business. The problem that delay is easy occurs. Further, if the sharing of information is delayed, the possibility of occurrence of a missing, an error, or a backward operation increases, and parallelization of business becomes difficult.

[0008] Further, according to the general instruction of the administrator, the kind of the necessary material and the time limit thereof are determined at the discretion of the person in charge, and the contents are created. For this reason, the completed material is different from the standard material and has various contents and contents according to personal preference. In other words, there is a problem that the business procedure regarding the material creation becomes unclear according to the rough instruction of the administrator. If the business procedure becomes unclear, the check function of the administrator is reduced, and it becomes difficult to manage the progress and load of the business.

[0009] Further, the problem of delay in sharing and the problem of unclear business procedures may lead to a delay in deadlines due to a decrease in work efficiency as a group and a decrease in quality due to inexperienced personnel's judgment. Cause.

[0010] The present invention has been made in view of the above circumstances, and by sharing information and clarifying business procedures, a business support apparatus capable of preventing a reduction in business efficiency and quality and improving reliability. And a storage medium.

[0011]

According to a first aspect of the present invention, there is provided a business support apparatus for managing a storage device in which a plurality of artifact files are stored, wherein the logic of the artifact file is created before the artifact file is created. A business support apparatus comprising: a file registration unit that secures a temporary storage area; and a file storage unit that, when a storage notification or an approval notification for the product file is input, stores the product file in the storage region. is there.

According to a second aspect of the present invention, there is provided a business support apparatus for managing a storage device in which a plurality of product files are stored. And a file registration unit for securing a logical storage area for the product file, and when a storage notification or an approval notification for the product file is input, the product file is stored in the storage device. This is a business support device including a file storage unit that stores a file in a storage area.

Further, according to a third aspect of the present invention, in a business support apparatus for managing a storage device in which a plurality of product files are stored for each business mode, a logic of the product file is created before the product file is created. A business support apparatus comprising: a file registration unit that secures a temporary storage area; and a file storage unit that, when a storage notification or an approval notification for the product file is input, stores the product file in the storage region. is there.

According to a fourth aspect of the present invention, in a business support apparatus for managing a storage device in which a plurality of product files are stored for each property, a logical product of the product file is created before the product file is created. The business support apparatus includes a file registration unit that secures a storage area and a file storage unit that stores the product file in the storage area when a storage notification or an approval notification for the product file is input. .

According to a fifth aspect of the present invention, in the business support apparatus according to any one of the first to fourth aspects, the file registering means stores the registration contents based on a corresponding time limit. This is a business support device that displays a list and displays a list, and when a certain product file is selected from the displayed contents, activates a creation tool corresponding to the selected product file.

According to a sixth aspect of the present invention, there is provided a business support apparatus according to any one of the first, second, third, and fifth aspects, wherein the storage device includes: A plurality of process icons and a work template indicating the order thereof are stored for each of the process icons, and a product template indicating a candidate for creating each of the product files is stored for each of the process icons. When the work form is registered, a work template corresponding to the work form is displayed, and each time a process icon of the work template is selected, a product template corresponding to the selection is displayed. When each deliverable file is selected from the creation candidates, the assigned charge and deadline for each selected deliverable file are set in advance. Is a business support system to be registered in the storage device.

Further, according to a seventh aspect of the present invention, in the business support apparatus according to the sixth aspect, when each of the product files in the storage device is searched based on the input contents, at least each product file is searched. The business support device includes a file search unit that executes the search based on name information of the property to which the property belongs or requester information of the property.

According to an eighth aspect of the present invention, in the business support apparatus according to any one of the first to seventh aspects, status information which can be rewritten to each of the product files based on input contents is provided. And a status management means for displaying a list of at least the time limit and the status information for each of the product files.

Further, the invention corresponding to claim 9 is a computer-readable storage medium used in a business support device for managing a storage device in which a plurality of product files are stored, wherein On the computer
A file registration procedure for securing a logical storage area of the product file before creating the product file, and when a storage notification or an approval notification for the product file is input, the product file is stored in the storage area. A computer-readable storage medium storing a program for executing a file storage procedure to be stored.

According to a tenth aspect of the present invention, there is provided a computer-readable storage medium used in a business support apparatus for managing a storage device in which a plurality of product files are stored. A file registration procedure for registering a charge and a deadline for each product file in the storage device and securing a logical storage area for the product file, and a storage notification or an approval notification for the product file. Is a computer-readable storage medium storing a program for executing a file saving procedure for saving the product file in the saving area when the user inputs the file.

Further, the invention according to claim 11 is a computer-readable storage medium used for a business support device for managing a storage device in which a plurality of product files are stored for each business form, A file registration procedure for securing a logical storage area for the deliverable file before creating the deliverable file, and when a save notification or an approval notification for the deliverable file is input, save the deliverable file in the save area. And a computer-readable storage medium storing a program for executing a file saving procedure.

According to a twelfth aspect of the present invention, there is provided a computer-readable storage medium used in a business support device for managing a storage device in which a plurality of product files are stored for each property, A file registration procedure for securing a logical storage area of the product file before creating the product file, and when a storage notification or an approval notification for the product file is input, the product file is stored in the storage area. A computer-readable storage medium storing a program for executing a file saving procedure.

According to a thirteenth aspect of the present invention, in the computer-readable storage medium according to any one of the ninth to twelfth aspects, the file registration procedure corresponds to the registration contents. A computer-readable storage including a program for displaying a list based on the time limit and, when a certain deliverable file is selected from the displayed contents, a program for activating a creation tool corresponding to the selected deliverable file Medium.

According to a fourteenth aspect of the present invention, in a computer readable storage medium according to any one of the ninth, tenth, eleventh, and thirteenth aspects, the storage device includes: A plurality of process icons for each business mode and a work template indicating an order thereof are stored, and a product template indicating a candidate for creating each of the product files is stored for each of the process icons, and the file registration procedure is performed. When the work form is registered, a work template corresponding to the work form is displayed, and each time a process icon of the work template is selected, a product template corresponding to the selection is displayed. When each artifact file is selected from the creation candidates in the artifact template, each selected artifact file An input charge and date is a computer-readable storage medium containing a program for registering in the storage device.

According to a fifteenth aspect of the present invention, in the computer readable storage medium according to the fourteenth aspect, when each product file in the storage device is searched based on input contents, at least each product file is searched. A computer-readable storage medium storing a program for executing a file search procedure for performing the search based on name information of a property to which an object file belongs or requester information of the property.

According to a sixteenth aspect of the present invention, in the computer-readable storage medium according to any one of the ninth to fifteenth aspects, each of the product files can be rewritten based on input contents. A computer-readable storage medium that stores a program for executing a status management procedure for adding at least status information and displaying at least a deadline and the status information for each product file.

Further, the invention according to claim 17 is the computer-readable storage medium according to claim 16, wherein the status management procedure includes the step of: A computer-readable storage medium including a program for performing color change display based on a time limit and the status information.

The invention according to claim 18 is the computer-readable storage medium according to claim 17, wherein the storage device includes a process icon corresponding to each process icon corresponding to the business form of the article. A product file is stored. As the status management procedure, when each of the process icons is displayed, a color change display is performed for each of the process icons based on the status information of each of the corresponding product files. Is a computer-readable storage medium including a program for executing the program.

(Operation) Therefore, the invention according to the first and ninth aspects of the present invention employs the above means, so that the file registering means creates a logical storage area of the product file before creating the product file. When the storage notification or the approval notification for the product file is input, the file storage means saves this product file in the storage area.
By sharing information and clarifying business procedures, it is possible to prevent a reduction in business efficiency and quality, thereby improving reliability.

The invention corresponding to claims 2 and 10 is:
The file registration means registers a charge and a deadline for each product file in the storage device, secures a storage area for each product file, and the file storage means inputs a storage notification or an approval notification for the product file. When this is done, the product file is stored in the storage area.
In addition to the same operation as in 9, the charge and the deadline can be clarified, and the business procedure can be further clarified.

Further, in the invention according to the third and eleventh aspects, since each product file is stored for each business mode,
In addition to the same operations as in the first and ninth aspects, the relationship between the business form and each product file can be clarified, and the business procedure can be further clarified.

Further, the invention corresponding to claims 4 and 12 is:
Since each product file is stored for each property, in addition to the same operation as in claims 1 and 9, the relationship between the property and each product file can be clarified, and the business procedure can be further clarified.

Further, in the invention according to claims 5 and 13, the file registration means displays a list of registered contents based on a corresponding time limit, and when a certain deliverable file is selected from the displayed contents, Claim 1 because a creation tool corresponding to the selected product file is started.
In addition to the action corresponding to any one of ~ 4, 9 ~ 12,
The work of creating a deliverable file can be further supported.

The invention according to claims 6 and 14 is:
The storage device stores a plurality of process icons for each business mode and a work template indicating an order thereof, and stores a product template indicating a candidate for creating each product file for each process icon. As a means, when a work mode is registered, a work template corresponding to the work mode is displayed, and each time a process icon of the work template is selected, a product template corresponding to the selection is displayed. When each product file is selected from the creation candidates in the product template, the charge and the deadline entered for each of the selected product files are registered in the storage device.
In addition to the action corresponding to any one of 3, 5, 9 to 11, and 13, the business procedure can be further clarified, and the reliability can be improved.

According to a seventh aspect of the present invention, when the file search means searches each product file in the storage device based on the input contents, at least the name information of the property to which each product file belongs. Alternatively, the search is executed based on the request source information of the property,
In addition to the action corresponding to the above, the search efficiency can be improved, so that the shared information can be effectively used.

The invention corresponding to claims 8 and 16 is:
The status management means adds rewritable status information to each product file based on the input content and displays at least a term and status information in a list for each product file. In addition to the actions corresponding to any one of (1) to (17), it is possible to easily manage the progress of the creation of the product file.

Further, according to the invention corresponding to claim 17, the status management means performs color change display based on the time limit and status information for each product file when the list is displayed. In addition to the corresponding action, the progress status can be managed more easily, and when the responsible person is displayed, the status of the load distribution of each responsible person can be easily confirmed.

The invention according to claim 18 is the storage device, wherein each product file corresponding to each process icon corresponding to the business form of the property is stored, and the status management means is provided for each process icon. When displaying the icons, a color change display is performed for each process icon based on each status information of the corresponding deliverable file. Therefore, in addition to the action corresponding to claim 17, the progress status is displayed for each process. It can be easily managed.

[0039]

DESCRIPTION OF THE PREFERRED EMBODIMENTS One embodiment of the present invention will be described below with reference to the drawings. FIG. 1 is a schematic diagram showing a configuration of a business support system according to one embodiment of the present invention. The business support system, business support device 20 n stand management terminal via the network 30 is 40 ₁ and the charge terminals 4 that manages the storage device 10 as the database
0 ₂ to 40 _n .

Here, the storage device 10 stores the file registration information (work template, deliverable template, etc.) 1
1, file classification information 12, deliverable files (specification files, technical calculation files, drawing files, parts list files, etc. created for each property) 13, and prototype data of deliverables (specification templates, technology A calculation template, a drawing template, a parts table template, etc. 14 and reference general materials (standards, parts specifications, company rules, trouble information, guides, etc.) 15 can be read / written from the business support device 20. Is stored in

The business support device 20 includes an existing electronic mail function (not shown) and an existing device function (file system 2).
1 and a network I / F 22), and a business support unit 23 for supporting business via these device functions. As existing file systems, for example, FAT (file allocation table), VFAT (virtu
al FAT), IFS (installable file system), HPF
S (high performance file system), NTFS (new tech
nology file system), HFS (hierarchicalfile system)
m), File Manager, Resource Manager, Turbo-FAT, etc. can be used.

As the existing network I / F, for example, NDIS (network driver interface specificatio)
n) is available. In addition, the above existing functions,
For example, "Nikkei Byte, Latest Computer Technology System '98,
Nikkei BP ".

Here, the business support unit 23 is realized by a computer which reads a business support program stored in a storage medium such as a magnetic disk and the operation of which is controlled by the business support program. Specifically, the business support unit 23 includes a master maintenance unit 24, a file registration unit 25, a status management unit 26, a property management unit 27, and an action item management unit 28.

The master maintenance unit 24, based on the instruction input from the management terminal 40 _1, the file registration information 11 for determining the storage area create or modify artifacts file 13, the file of the file registration information 11 It has a function of writing to the storage device 10 via the system 21.

Here, the file registration information 11 includes:
Various formats can be applied according to the existing file system 21. Specifically, as shown in FIG. 2, a property registration template 51 for registering a property, a property registration template 51 A work form template 52 for selecting a work form, and a work template 53 showing each process and its flow (process flow) according to the work form selected by the work form template 52
, 53d,..., the product templates 54a to 54h for selecting the product file 13 for each process indicated by the work templates 53a,. This is template information having a hierarchical structure composed of link information L1 to L4.

The property registration template 51 has a management number that is automatically updated, and has a format in which the property name and time limit are registered in accordance with an instruction from the file registration unit 25. The business form template is linked via the link information L1. 52.

The business form template 52 holds a plurality of business form icons 52a,..., 52d,..., Any one of which is selected by the instruction of the file registration unit 25, and is individually provided for each business form icon 52a,. Are connected to different work templates 53a,... Via link information L2.

When one business form icon 52d is selected, the property registration template 51 and the work template 53 are connected via the selected business form icon 52d and the link information L1 and L2 before and after the selected business form icon 52d. Therefore, the business form template 52 is not displayed thereafter.

When one business form icon 52d is selected, the storage area of the product file 13 is logically secured via the work template 53d and the product templates 54b to 54h which are determined uniquely. Therefore, no matter at what point in time the product file 13 is registered, this product file 13 is linked to the lower layers of the corresponding process icons p1 to p8 in the work template 53d.

The work templates 53a,... Are provided for each business form icon 52a,... Of the business form template 52, and indicate a plurality of process icons p1, p2,.
Each of them is individually connected to different product templates 54a to 54h via link information L3. .. And the contents of the work template 53 can be set arbitrarily. For example, when the business form indicates a rank, the higher the rank, the larger the number of process icons p1 to p. May be set so as to be connected to the work template 53 having.

The work form indicates the contents of work that is actually performed, such as the work contents of the property (for example, "estimation work" before receiving an order, "specification creation work" and "design work" after receiving an order. ), Product type (for example, “computer manufacturing”, “machine tool manufacturing”, “production management”, “food manufacturing”
This indicates the type of the target product of the manufacturing operation such as. ), Importance (importance of each business), development form ("new property", "remodeled property")
And so on).

The present invention can be applied not only to the design work but also to various works, for example, to a consultant work. Further, as the business form itself, any content such as rank, format, or specification can be applied.

The product templates 54b to 54h are provided for each process icon p1,... Of the work template 53, and indicate a plurality of candidates for the product file 13 in a selectable manner. The format is such that the product file 13 and the person in charge of the creation and the time limit are registered. However, the above artifact template 5
4b to 54h are for registering the content of each product file 13, and as other product templates 54a indicating the entire product, detailed information of the property (customer name,
A device for inputting a delivery date (a deadline for delivery to the customer, a date after the deadline for creating the deliverable file 13), a system name, a budget, and the like may be provided. In addition, creation of each product file candidate is required or can be omitted (in FIG. 2, required /
(No) may be added.

[0054] The file registration section 25, the management terminal 40 ₁
Is given to the file registration information 11 read from the storage device 10 through the network I / F 22, thereby determining the required product file 13 and the attribute information such as the time limit and charge, and the like. The contents are registered in the storage device 10 via the file system 21, and an action item (execution item) including the product file 13 name and its attribute information is stored in the network I / F2.
It has a function of transmitting to the corresponding terminal 40 _i (i is an arbitrary number from ₂ to _n ) among the assigned terminals 40 ₂ to 40 _n via 2.

The file registration information 11 after registration is
Common template 5 showing all possibilities of hierarchical structure
As shown in FIG. 3, instead of 1 to 54h, a property list 61 corresponding to the collection of the property registration templates 51, a process list 62 corresponding to the work template 53d, and a detailed information list corresponding to the deliverable template 54a. 63
a, deliverable list 63b to 63h corresponding to deliverable templates 54b to 54h, and their link information L1
, L4,..., L4, and indicates a unique hierarchical structure for each product file 13, and is hereinafter referred to as file classification information 12.

The status management unit 26 adds status information indicating the current state to the product file 13 determined by the file registration unit 25, and stores status information and attribute information such as a term for each product file 13. has the function of managing, also, by the operation of the terminal ₄₀ 1 to 40 _n, a function of the operation to the terminal 40 _i to the screen display management contents as product list 63B～63h, each terminal ₄₀ 1-40 _It has a function of rewriting status information by rewriting operation from _n . As the status information, any status information can be used. For example, “under creation”, “waiting for approval”, “approved”, or “non-approved”
and so on.

[0057] In addition, the status management unit 26, at the time of display of artifacts list 63b~63h as management content, based on the relationship between the deadline and the status information, even if the color change display to the terminal 40 _i More specifically, the deliverable files 13 of “under creation”, “waiting for approval”, or “non-approval” may be displayed in different colors based on the degree close to the deadline.

When displaying the process list 62 by tracing link information such as L1 or the like, the status management unit 26 uses the status information of each corresponding product file 13 for each of the process icons p2 to p8. Color change display. Specifically, each process icon p
2 to p8 are displayed in different colors with colors corresponding to the status information indicating the most delayed status among the status information of the respective product files 13 in the lower layer. This is because if the situation is delayed even for one product file 13, the process is regarded as incomplete.

The property management unit 27 relates to each terminal 40 with respect to the product file 13 determined by the file registration unit 25.
_{1 ~40 n} from the network I / F22 Property Name information of which is input via the (Property name), requesting information (customer name)
Or attribute information (process name, document name, responsible name,
It has a function of searching for the product file 13 in the storage device 10 via the file system 21 based on the time limit, status, etc., and returning the search result to the input source. Note that the property name is in the property list 61 in FIG. 3, the customer name is in the detailed information list 63a, the attribute information is in the process list 62 or the deliverable list 63b to 63h, and the file classification is The search can be performed as a part of the information 12.

Upon receiving the action items (13 deliverable files, deadline, charge name, etc.) from the file registration section 25, the action item management section 28 sorts these action items in the order of their deadlines and returns the corresponding charge terminal. A function to display a screen on the _i.
0 When the action item is selected by the operation _i, the product file 13 corresponding to the action item is selected.
Activate the creation tool and create the product file 13
(Including new creation) from the storage device 10;
Artifacts file 13 from one of the terminals ₄₀ 1 to 40 _n
When storage message or approval notification is input, a function to overwrite stored in the storage area allocated to the product file 13, the operation of the terminal 40 ₁ to 40 _n, on the basis of the input property information a search function to search for general documents and other artifacts file 13 or the like in the storage device 10 via the property management unit 27, upon completion of the product file 13 by rewriting operation by charge terminal 40 ₂ to 40 _n , have the ability to change the status information to "awaiting approval", and a function to delete the action item when the status information by the management terminal 40 ₁ has been changed to "approved".

[0061] On the other hand, the management terminal 40 ₁ and responsible for the terminal 4
0 ₂ to 40 _n are identical configuration each other, respectively, and a common computer functions (existing output I / F, such as the existing network I / F and the existing file creation tool).

As the existing input / output I / F, in addition to the well-known input I / F, for example, a GDI (graphic) for screen display based on information from the user's own input I / F or the business support unit 23
s device interface), DirectX, GUI (graphical u
ser interface) or QuickDraw can be used.

As the creation tool, existing document creation software and graphic drawing software can be used as appropriate according to the properties (documents and drawings) of the product file 13. In addition, the creation tool includes, for each product file 13, an extension or identifier indicating the software, for example, the product templates 54 b to 54 h and the product list 6.
By being registered in 3b to 63h, the action item can be started from the action item management unit 28 in response to the selection of the action item (however, since the extension indicating the software only needs to be visible from the master maintenance unit 24, may not be displayed in use the terminal 40 ₂ to 40 _n. Further, it may be omitted start function with selection of the action items).

Next, the operation of the business support system configured as described above will be described with reference to the flowchart of FIG. Management terminal 40 ₁ that it has received an order from a sales representative computer system (not shown) via e-mail. This e-mail describes order information (order company name, order person in charge, system specifications, delivery date, etc.) in a fixed format.

[0065] Then, by the operation of the management terminal 40 _1,
An underwriting file is created in the storage device 10 via the business support device 20 in accordance with the order information. Unlike the deliverable file 13 described later, this underwriting file does not have a business structure or a hierarchical structure for each process.
Deliverable file 13 from 1 through deliverable list 63
(In this case, an underwriting file), which is created to link to the information necessary for the estimation to be completed (such as detailed specifications)
Is written.

[0066] After completion of the estimate, the work support device 20, by operating the management terminal 40 _1, activates the file registering unit 25 to start the registration process with artifacts file 13 with respect to property after the estimated completion.

That is, in the business support device 20,
File registration section 25, a file registration information 1 read out the instruction input from the management terminal 40 ₁ from the storage device 10
1 to determine the required deliverable file 13 and its attribute information such as the time limit and the person in charge.

[0068] Specifically, as shown in FIG. 2, the file registering unit 25, based on the management terminal 40 ₁ of the operation, property name property registration template 51 when registering the (system name) and delivery ( ST1), and displays the operational mode template 52 landing on the management terminal 40 _1.

[0069] Then, the file registration section 25, as shown in FIGS. 2 and 5, on the basis of the management terminal 40 ₁ of the operation, the business form icon 52a of the business form template 52, ... among the properties The business mode icon 52d corresponding to the business mode D is selected and registered (ST2), and a logical storage area for each product file corresponding to the business mode is secured (ST3).

As a result, for example, even if the registration operation is interrupted,
Are linked to the lower layers of the corresponding process icons p1 to p8 in the work template 53d.

However, since the registration operation is continued here, the file registration unit 25 stores the registered business form icon 52
The work template 53d at the link destination of the management terminal 4
0 ₁ is displayed.

Further, the file registration section 25 displays any one of the process icons p while displaying the work template 54d.
When 2 is selected (ST4), and displays the product template 54b linked to the process icon p2 thus selected to the management terminal 40 _1.

Further, the file registration section 25 selects the deliverable file 13 to be created this time based on the operation of the operator with respect to the displayed deliverable template 54b (ST).
5) In addition, a person in charge and a deadline are determined for each of the selected deliverable files 13.

The file registration unit 25 registers the selected deliverable file 13, the name of the person in charge, and the deadline in the storage device 10 via the file system 21, and physically secures a storage area for the deliverable file 13. to together, and sends the action item composed of artifacts file 13 persons and its attribute information to the representative terminal 40 _i in question via the network I / F22 (ST6).

The file registration unit 25 selects such a product file 13 and determines the deadline for the name of the person in charge for all the process icons p1 to p8.

Next, the status management unit 26 relates artifacts file 13 which is registered, adds status information that indicates the current state, by operating the management terminal 40 _1, as shown in FIGS. 3 and 6 , to the management details screen display artifacts table 63b to the management terminal 40 ₁ that indicates the attribute information of the status information and time limit, etc. for each product file 13 (ST7).

Further, when displaying the product list 63b, the status management unit 26 displays the color of each product file 13 based on the relationship between the time limit and the status.

For example, regarding the product file 13 of “under creation”, “awaiting approval” or “non-approval”, “red + flashing” if the time limit has passed or the day of the time limit, and “1 to 3 days before the time limit” "Red", "Yellow" if it is 4-6 days before the deadline, "Blue" if it is within 1-2 weeks before the deadline, and "Colorless" if it is less than 2 weeks before the deadline.

[0079] Thus, since the display color change in accordance with each artifact file 13 in the product list 63b on the urgency, to the administrator dealing with the management terminal 40 _1, making it possible to visually grasp the progress it can.

When displaying the process list 62 by following the link, the status management unit 26 displays a color change for each of the process icons p2 to p8 based on the status information of the corresponding deliverable file 13. Perform

For example, if all pieces of status information of each product file 13 below the process icon p2 are “being created”, the process icon p2 is displayed in a color corresponding to “being created”. Similarly, when only one status information item is “being created” and all other status information is “waiting for approval”, the process icon p2 is displayed in a color corresponding to “being created”. In other words, each of the process icons p2 to p8 is displayed in a different color corresponding to the status information indicating the status of the latest delay among the status information of the respective product files 13 in the lower layer.

As a result, the lower-level product list 63b-
Without looking at the 63h, it is possible to the administrator to handle the management terminal 40 _1, easily manage the progress for each process.

[0083] On the other hand, in the charge terminal 40 _i, the action item management unit 28 receives an action item from the work support device 20 via the network I / F 42 _1, as shown in FIG. 7, these action items 64 Are rearranged in the order of the expiration date and displayed on the screen. FIG. 7 shows, in addition to the above-described action items (deliverable file name (document name), charge name, and term),
An action item list including a management number (section, estimate / production number), a customer name, and a system name is shown. That is, the display contents of the action item list may be appropriately changed as long as they include at least the result file 13 names and the term.

Next, the action item management unit 28
By operating the terminal in charge 40 _i , the action item 6
When 4 is selected (ST8), the tool for creating the product file 13 corresponding to the action item is activated and the product file 13 is read from the storage device 10. At this time, as shown by the window display 65 in FIG. 7, the template data 14 or the product file 1 of another property is displayed.
3 may be used. In this case, the product file 13 to be created is opened with the template data 14 to be diverted and other product files 13 inserted therein.

[0085] In the following, in charge of terminal 40 _i, by the operation of the operator, to create to create a tool for the contents of the artifacts file 13 (ST9), the input of the storage message is when you are finished, the action item management unit 28 The result file 13 is overwritten and stored in a corresponding storage area in the storage device 10 via the storage device 10. Moreover, during the creation of artifacts file 13, the operation of the charge terminal 40 _i, the action item management section 2
8, based on the properties of the information input from the charge terminal 40 _i, to find the general article 15 and other artifacts file 13 or the like in the storage device 10 via the property management unit 27.

Here, as shown in the concept of FIG. 8, for example, the property management unit 27 searches for a group of the deliverable files 13 by property name or customer name (requester information) in advance.
A matrix search is performed by key search using key information such as a document name. As a result, FIG.
-For example, as shown on the left side of FIG. 9, for the target property “XX housing: customer management system” shown in FIG. 7, “XX house: customer management system” with the same system name and similar property name A group of deliverable files 13 can be searched.

When the deliverable file 13 is completed, the action item management unit 28
By the operation of _i , the status information is changed to "waiting for approval" (ST10).

[0088] On the other hand, in the service support device 20, by operating the management terminal 40 _1, as shown in FIG. 10, the management terminal artifacts table 66 with the status information of the status management unit 28 is "waiting for approval" 40 ₁ to be displayed, when the approval notice has been approved is entered by clicking the approval icon 67 (ST11), the status information written changing along with the (ST12) to "approved", action item management unit 28 the artifact The file 13 is overwritten and stored in a corresponding storage area in the storage device 10.

In the approved terminal 40 _i in charge of the product file 13, the action item management unit 2
8, the action item whose status information has been changed to “approved” is deleted.

On the other hand, in the business support device 20, step S
When the denial is not made at T12 and the denial icon 68 is clicked, the status management unit 28 rewrites the status information to "under preparation (non-approval)" (ST13).

Thus, the rejected product file 1
The action item management unit 28 displays an action item whose status information has been changed to “under creation” on the in-charge terminal 40 _i in charge of three, and prompts the operator to create the action item.

As described above, according to this embodiment, the file registration unit 25 secures a logical storage area for each product file corresponding to the business mode of the property.
The storage area is physically determined at the same time as the registration of each required product file 13 and the term.

That is, at the time of registration before the start of work,
The deliverable file 13 is shared, and the responsible terminal 4
In _0i , creation work is performed on the product file 13 shared in the storage device 10, and at the end of the work, the product file 1 is stored in the storage device 10 via the business support device 20.
Save 3.

Therefore, the product file 13 is in a shared state at all times after the registration of the business form to the approval of the product, so that the information is easily and reliably stored in the storage device 10 unlike the related art. Can be shared.

At the time of registration, the required deliverable file 13
Since the delivery date and charge are determined for each case, the instructions of the manager are clarified differently from the conventional method, so that the business procedure is clarified. In addition, by sharing this information and clarifying business procedures,
A decrease in work efficiency and a decrease in quality can be prevented, and reliability can be improved.

[0096] The file registration section 25, based on the input content from the management terminal 40 _1, the work mode of the property is registered, to display the work template 53d corresponding to the work mode, the work template 53d Each time one of the process icons p1 to p8 is selected, the product templates 54a to 54h corresponding to the selection are displayed, and each product file 13 is created from the creation candidates of the product files 13 of the product templates 54b to 54h. When selected, the charge and time limit entered for each of the selected deliverable files 13 are registered in the storage device 10, so that the business procedure can be further clarified and the reliability can be improved.

The action item management unit 28
Based on the registered contents to the appropriate deadline to be listed in the charge of terminal 40 _i, out of the display contents, when there artifacts file has been selected, launch the Create tool that corresponds to the selected artifacts file Therefore, it is possible to further support the work of creating the product file.

As the business support device 20, the property management unit 2
7 performs a matrix search based on at least the property name or customer name to which each deliverable file 13 belongs when searching each deliverable file 13 in the storage device 10, so that search efficiency can be improved. It is possible to effectively use the shared information.

In the business support device 20, the status management unit 26 adds rewritable status information based on the input contents to each product file 13 registered by the file registration unit 25, and 1
Since a list of registered contents and status information is displayed for each of the three items, the progress of the creation of the product file 13 can be easily managed.

Furthermore, the status management unit 26 performs color change display based on the time limit and status information for each product file 13 when displaying the list, so that the progress can be managed more easily. It is possible to easily check the load distribution status of each person in charge.

When displaying the process icons p1 to p8, the status management unit 26 sets the corresponding product file 13 for each of the process icons p2 to p8.
Since the color change display is performed based on each status information, the progress status can be easily managed for each process.

[0102] In addition, for the immature in charge of such new employees, work for the template 53a from the charge terminal 40 _i follow the link information L1~L3, ... as well as artifacts template 5
By showing 4b to 54h, necessary documents can be understood for each business mode of the property, so that even if the business is busy, new employee education can be performed easily and effectively.

The storage medium in the present invention stores programs such as a magnetic disk, a floppy disk, a hard disk, an optical disk (CD-ROM, CD-R, DVD, etc.), a magneto-optical disk (MO, etc.), a semiconductor memory, etc. Any storage medium that can be read by a computer and that can be read by a computer may be used.

An OS (Operating System) running on the computer based on instructions of a program installed in the computer from the storage medium,
MW for database management software, network software, etc.
(Middleware) or the like may execute a part of each process for realizing the present embodiment.

Further, the storage medium in the present invention is not limited to a medium independent of a computer, but also includes a storage medium in which a program transmitted by a LAN, the Internet, or the like is downloaded and stored or temporarily stored.

The number of storage media is not limited to one, and the case where the processing in the present embodiment is executed from a plurality of media is also included in the storage media of the present invention, and any media configuration may be used.

The computer according to the present invention executes each processing according to the present embodiment based on a program stored in a storage medium. An apparatus such as a personal computer and a plurality of apparatuses are connected to a network. Any configuration such as a system described above may be used.

The computer in the present invention is
It is not limited to a personal computer, but also includes a processing device, a microcomputer, and the like included in an information processing device, and generically refers to a device and a device capable of realizing the functions of the present invention by a program.

In the above-described embodiment, description of well-known technologies other than the present invention has been omitted. However, for example, from the viewpoint of improving reliability, a well-known uninterruptible power supply UPS may be connected to the business support apparatus.

A well-known scanner is connected to the business support device 20.
The image data read by the scanner is stored in the storage device 10, and the product file 1
3 may be used. In this case, the link information between the product file 13 and the image data is stored without importing the image data into the product file 13 from the viewpoint of reducing the storage capacity of the product, preventing duplicate work of correction, and preventing correction omission. It is good also as a structure which does.

As described above, even in a modified configuration in which another well-known technology is added to the present invention, the same effect can be obtained by implementing the present invention in the same manner, and further, the effect of the added technology can be obtained. it can. That is, the present invention also includes such a modified configuration.

In the above embodiments, applicable computer systems have not been described. However, a client-server system in which each client terminal is connected to a server on a storage device, or a plurality of dumbs on a host computer on a storage device. It can be applied to any system such as a system to which a terminal is connected.

Further, in the above-described embodiment, the business support unit 24 is described for convenience to explain each function of the business support program.
Although the description has been made using the function block of the action item management unit 28, the present invention is not limited to this, and any other device that operates similarly can be included in the scope of the present invention.

In addition, the present invention can be variously modified and implemented without departing from the gist thereof.

[0115]

As described above, according to the present invention, by sharing information and clarifying business procedures, it is possible to prevent a reduction in business efficiency and quality, and to improve the reliability of a business support device and storage. Media can be provided.

[Brief description of the drawings]

FIG. 1 is a schematic diagram showing a configuration of a business support system according to an embodiment of the present invention.

FIG. 2 is a schematic diagram for explaining file registration information in the embodiment.

FIG. 3 is a schematic diagram for explaining file classification information in the embodiment.

FIG. 4 is a flowchart for explaining the operation in the embodiment;

FIG. 5 is a schematic diagram for explaining a file registration operation according to the embodiment;

FIG. 6 is a schematic diagram for explaining a status display in the embodiment.

FIG. 7 is a schematic diagram for explaining an action item list according to the embodiment;

FIG. 8 is a schematic diagram showing the concept of a matrix search in the embodiment.

FIG. 9 is a schematic diagram showing a search result of a deliverable according to the embodiment;

FIG. 10 is a schematic diagram for explaining a list waiting for approval in the embodiment.

FIG. 11 is a schematic diagram for explaining a conventional business system.

[Description of Signs] 10 storage device 11 file registration information 12 file classification information 13 product file 14 template data 15 general data 20 business support device 21 file system 22 network I / F 23 the job support unit 24 ... master maintenance unit 25 ... file registration section 26 ... status management unit 27 ... property management unit 28 ... action item management unit 30 ... network _{40 1, 40 2 ~40 i ~40} n ... terminal 51 ... property registration template 52 ... business form templates 52a, 52d ... business form icons 53a, 53d ... work templates 54a to 54h ... product templates 61 ... property list 62 ... process list 63a ... detailed information list 63b to 63h, 66 ... product list 64 ... action item 65 Window display L1~L4 ... link information p1~p12 ... process icon

 ────────────────────────────────────────────────── ─── Continuation of front page (72) Inventor Hiroya Fujiwara 1-30 Oyodonaka, Kita-ku, Osaka-shi, Osaka F-term (reference) 5B049 CC32 EE05 FF01 GG02 5E501 AA02 AC19 EA11 FA04 FA06 FA23 FA43

Claims (18)

[Claims] 1. A business support device for managing a storage device in which a plurality of product files are stored, wherein: a file registration unit for securing a logical storage area of the product file before creating the product file; A business support apparatus comprising: a file storage unit that stores a deliverable file in the storage area when a save notification or an approval notification for the deliverable file is input. 2. A business support apparatus for managing a storage device in which a plurality of product files are stored, wherein, before creating the product files, a charge and a deadline are registered in the storage device for each product file. File registration means for securing a logical storage area for the product file; file storage means for storing the product file in the storage area when a storage notification or an approval notification for the product file is input. A business support device comprising: 3. A business support apparatus for managing a storage device in which a plurality of product files are stored for each business mode, wherein a file registration for securing a logical storage area of the product file before creating the product file. A task support apparatus comprising: means for storing a deliverable file in the storage area when a save notification or an approval notification for the deliverable file is input. 4. A business support device for managing a storage device in which a plurality of product files are stored for each property, file registration means for securing a logical storage area for the product files before creating the product files. And a file storage unit for storing the deliverable file in the storage area when a save notification or an approval notification for the deliverable file is input. 5. The business support device according to claim 1, wherein the file registration unit displays a list of the registered contents based on a corresponding time limit, and displays the list of the registered contents. A business support apparatus for activating a creation tool corresponding to a selected product file when a certain product file is selected. 6. The business support device according to claim 1, wherein the storage device includes a plurality of process icons for each business mode and an order of the process icons. Is stored, and a product template that indicates a candidate for creating each of the product files is stored for each of the process icons. The file registration unit, when the business form is registered, A work template corresponding to the work mode is displayed, and each time a process icon of the work template is selected, a work template corresponding to the selection is displayed, and each work file is selected from creation candidates in the work template. Then, the person in charge and the deadline entered for each of the selected deliverable files are registered in the storage device. Support device. 7. The business support device according to claim 6, wherein when searching for each product file in the storage device based on the input content, at least the name information of the property to which each product file belongs or the name of the property. Based on the requester information,
A business support device comprising a file search means for executing the search. 8. The business support device according to claim 1, wherein rewritable status information is added to each of the deliverable files based on input contents, and each of the deliverable files is added. A business support apparatus comprising: status management means for displaying at least a term and a list of the status information for each time. 9. A computer-readable storage medium used for a business support device that manages a storage device in which a plurality of product files are stored, wherein the computer in the business support device creates the product file. A file registration procedure for previously securing a logical storage area for the product file; and a file storage procedure for storing the product file in the storage area when a storage notification or an approval notification for the product file is input. And a computer-readable storage medium storing a program for executing the above. 10. A computer-readable storage medium for use in a business support device that manages a storage device in which a plurality of product files are stored, wherein each of the product files is created before the product file is created. A file registration procedure for registering a charge and a deadline in the storage device and securing a logical storage area for the product file, and when a storage notification or an approval notification for the product file is input, the product A computer-readable storage medium storing a program for executing a file storage procedure for storing a file in the storage area. 11. A computer-readable storage medium used in a business support device for managing a storage device in which a plurality of product files are stored for each business form, wherein the product is created before the product file is created. To execute a file registration procedure for securing a logical storage area of a file, and a file storage procedure for storing the product file in the storage area when a storage notification or an approval notification for the product file is input. A computer-readable storage medium storing the program. 12. A computer-readable storage medium used in a business support device for managing a storage device in which a plurality of product files are stored for each property, wherein the product file is created before the product file is created. A file registration procedure for securing a logical storage area of: and a file storage procedure for storing the product file in the storage area when a storage notification or an approval notification for the product file is input. A computer-readable storage medium storing a program. 13. The method according to claim 9, wherein
In the computer-readable storage medium according to the item, in the file registration procedure, the registered content is displayed in a list based on a corresponding time limit, of the display content,
A computer-readable storage medium including a program for starting a creation tool corresponding to a selected artifact file when a certain artifact file is selected. 14. The method of claim 9, claim 10, claim 11,
14. The computer-readable storage medium according to claim 13, wherein the storage device stores a plurality of process icons for each business mode and a work template indicating an order of the process icons. In the file registration procedure, when the business form is registered, a work template corresponding to the business form is displayed, and the work template corresponding to the business form is displayed. Each time the process icon of the template is selected, the product template corresponding to the selection is displayed. When each product file is selected from the creation candidates in the product template, each product file is selected. Computer including a program for registering the charge and the deadline entered in the storage device. Data-readable storage medium. 15. The computer-readable storage medium according to claim 14, wherein when searching for each product file in the storage device based on the input content, at least name information of a property to which each product file belongs or Based on the requester information of the property,
A computer-readable storage medium storing a program for executing a file search procedure for executing the search. 16. The method according to claim 9, wherein:
In the computer-readable storage medium according to the paragraph, rewritable status information is added to each of the deliverable files based on input contents, and at least a deadline and the status information are listed for each of the deliverable files. A computer-readable storage medium storing a program for executing a management procedure. 17. The computer-readable storage medium according to claim 16, wherein the status management procedure is based on the deadline and the status information for each of the deliverable files when the list is displayed. A computer-readable storage medium including a program for performing color change display. 18. The computer-readable storage medium according to claim 17, wherein the storage device stores each product file corresponding to each process icon corresponding to a business mode of the property, As the status management procedure, when displaying each of the process icons, for each of the process icons,
A computer-readable storage medium including a program for performing color change display based on each status information of each corresponding product file.