JP2000353280A - Data processing device - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a data processor for improving a service to a customer who desires the offer of a point service by offering a point service to a customer without issuing any new medium. SOLUTION: When transaction information is transmitted from a transaction processor, a host device retrieves a customer record 21 using an account number or a credit card number or the like included in transmitted transaction information as an ID code, and when any customer record 21 is not registered, a customer record 21 is newly prepared, and registered in a customer file 20. Thus, it is possible to offer a point service with the debit card or the credit card which is already owned by the customer, and to improve the service to the customer.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a data processing apparatus for managing customers who have made a transaction at a store, etc. The present invention relates to a data processing device capable of performing the following.

[0002]

2. Description of the Related Art Conventionally, a point service has been one of customer services provided in stores and the like. The point service accumulates points according to transaction contents (for example, transaction amount) to customers who have transacted for each transaction, and gives prizes (gift certificates, etc.) according to the accumulated point size. Is a service that returns to customers. In recent years, so-called cashback for returning cash to customers has also been performed.

[0003] In performing the above point service, the store not only manages points for each customer, but also uses information (such as the total number of transactions performed and the total amount) of transaction contents for each customer. Analysis of the business area of its own store (analysis of regions with a large number of members or regions with a small number of members) is also being conducted.

In a conventional general point service, a point card storing an ID number is issued for each customer, and personal information such as a customer's address, name, telephone number, and the like is associated with the ID number. The customer record in which total information such as the number of points, the total number of transactions performed, and the total amount of money assigned to the customer is stored in association with the host device (customer management file). At the time of transaction processing, the customer is identified by the ID number read from the point card,
The total information (number of points, number of transactions, etc.) relating to the customer has been updated.

[0005] A transaction processing device that is actually operated when processing a transaction with a customer is connected to the host device. Transaction information (customer ID number, customer ID number, etc.) relating to the transaction processed by the transaction processing device is connected to the host device. Transaction amount, etc.) to the host device. The transaction processing apparatus is provided with a card reader that reads an ID code from a point card owned by a customer, a barcode reader that reads a product identification code by operating a barcode attached to a product, and the like.

[0006]

However, in the conventional general point service, when a customer requests registration as a point member (for example, an application form in which the address and name of the customer are described) is submitted. And) registering a customer record based on the contents described in this application form in the customer management file, and an ID assigned to the customer.
A point card with a code stored was issued. Therefore, even if the customer has applied for registration as a point member, the point service cannot be provided for the period until the point card is actually issued (the period required for creating the point card and registering the customer record). ,
There was a problem with poor customer service.

In a store, the transaction amount can be settled by various payment methods such as cash, credit card, debit card (cash card), and the like. (The customer can settle the transaction amount by a convenient payment method.) )), For stores that offer the above point services, customers who settle the transaction amount with a credit card or debit card must handle multiple cards (point card and credit card (or debit card)) during transaction processing. In addition, there is a problem in that the operation during the transaction processing becomes complicated and the processing time becomes longer.

[0008] An object of the present invention is to provide a data processing apparatus capable of improving a service to a customer who wants to provide a point service by enabling a point service to be provided to the customer without issuing a new medium. Is to do.

[0009]

The data processing apparatus of the present invention has the following arrangement to solve the above-mentioned problems.

[0010] (1) A terminal device for processing a transaction based on the input transaction information is connected, and the transaction information collecting means for acquiring and totaling the transaction information for each transaction processed by the terminal device; Storage means for storing the transaction information totalized by the transaction information aggregation means, wherein the transaction information includes an identification code for identifying the customer read from the medium, and the storage means stores the transaction information for each of the identification codes. Means for storing the aggregated customer record, wherein the transaction information aggregation means assigns a value of a size corresponding to the transaction information to the customer identified by the identification code included in the transaction information for each transaction. And when the customer record corresponding to the identification code included in the transaction information acquired in the storage means is not registered, the customer record is included in the transaction information. Create another code customer record has a customer record registration means for registering in the storage means.

In this configuration, the transaction information acquisition means acquires transaction information for each transaction processed by the terminal device. Since the transaction information includes the identification code for identifying the customer read from the medium, the customer who has made the transaction can be identified. The transaction information totalizing means retrieves the customer record of the corresponding customer from the customer records registered in the storage means and totals the transaction information. At this time, if the corresponding customer record is not registered, the customer record created using the identification code is registered.

As described above, a customer record for which a customer record is not registered is registered at the time of transaction processing, so that a period in which point service cannot be provided to the customer unlike the related art does not occur. ,
Customer service can be improved. Note that a medium storing customer information that can identify a customer includes a credit card and a debit card (a credit card stores a card number that can identify the owner, and a debit card has An account number that can identify the person is stored.) By using a credit card or debit card that can be used to settle the transaction amount as a conventional point card,
Even in the case of a transaction in which the transaction amount is settled with a credit card or a debit card, one card (for example, a credit card or a debit card) may be handled. Therefore, the operation during the transaction processing is simplified, and the processing time is also reduced. Further, since the point card is not issued to the customer as in the related art, the number of cards to be managed by the customer does not increase, and the trouble of card management is reduced.

(2) There is provided a transfer means for executing a procedure for transferring an amount corresponding to the accumulated value of the value provided by the value providing means to a customer's account.

[0014] In this configuration, the amount corresponding to the accumulated value of the value assigned according to the transaction content is transferred to the customer's account by the transfer means, so that the point service returns (cashback) to the customer. Easy to do.

(3) The above-mentioned medium is a medium storing at least an account number of a customer, and a medium storing an account number is, for example, a debit card (cash card).

(4) The transfer means is executed for a customer who satisfies a preset condition.

In this configuration, for example, when the number of points is 100
It is possible to perform a cashback of 1000 yen for a customer who has reached 0 points, or to perform a cashback of an amount corresponding to the points awarded every predetermined period (for example, every year).

(5) Input means for inputting personal information such as a customer's address, name, telephone number, and the like to the customer record registered by the registration means, and input when the personal information is input. If other customer records that completely match the personal information are registered, a customer record linking means for linking these customer records is provided.

In this configuration, a customer record in which personal information such as a customer's address, name, telephone number and the like completely matches is linked by the customer record linking means. Therefore, even if a plurality of transactions performed by the same customer use different media (for example, a transaction using a credit card and a transaction using a debit card), Added link to customer records registered in. As a result, for a customer for which a plurality of customer records are registered, all transactions performed by the customer can be easily totaled (can be managed as one customer).

(6) The transaction information totalizing means includes a means for totalizing transaction information for each payment type of transaction amount.

In this configuration, since transaction information can be totaled for each transaction amount payment type (cash, credit, debit, etc.), the tendency of the transaction amount payment method can be managed for each customer, and more detailed information can be managed. Can manage customers.

(7) For each of the regions divided according to the conditions specified in advance, there is provided a region-by-region totalizing means for totalizing transaction information of customers who live in the region.

In this configuration, the transaction information can be totaled for each region, so that the region where many registered customers exist,
A small area can be easily recognized. Therefore, it can be effectively used as information when considering the contents of the sales promotion activity for each region.

[0024]

FIG. 1 is a diagram showing a configuration of a transaction processing system to which a data processing device according to an embodiment of the present invention is applied. 1 is a host device to which the data processing device according to the present invention is applied, and 2 is a transaction processing device connected to the host device 1. In the transaction processing system according to this embodiment, the transaction processing device 2 is, for example, a well-known PO.
It is an S terminal device or the like, and is installed in each tenant (store) in the shopping center. The host device 1 is installed in an office of a shopping center or the like, and is connected to a transaction processing device 2 installed in each tenant via a data transmission line. Further, the host device 1 can be connected to a host device such as a bank or a credit card company via a public line network, and can perform transaction authentication, transfer to a deposit account, and the like.

The transaction processing device 2 is provided with a card reader that accepts a debit card (ie, a cash card) or a credit card and reads card information recorded on the accepted card. (Debit card transactions and credit card transactions). A debit card transaction is a transaction in which the transaction amount is debited from the customer's deposit account at the time of transaction processing using a cash card of a deposit account that debits the transaction amount at the time of the transaction. When the balance is less than the transaction amount, the transaction is stopped.

FIG. 2 is a block diagram showing the configuration of the host device. In the figure, 11 is a control unit for controlling the operation of the main body, 12 is an input unit provided with a keyboard, a mouse, and the like, 13
Is a storage unit for storing the following customer management files, etc.
Reference numeral 4 denotes a communication unit that controls communication with the transaction processing device 2 and the like connected via the data transmission line, and 15 denotes a display unit.

FIG. 3 shows the structure of the customer management file. The customer management file 20 is stored in the storage unit 13 as described above. The customer management file 20 has a name, a gender, a telephone number, a zip code, an address, an account number, a cumulative number of points (the number of points currently given to the customer), a transaction Cumulative number of times (total number of transactions), cumulative amount of transactions (total transaction amount), related code (information indicating related customer record 21), time required for visiting a store (time required for a customer to visit a store),
A customer record 21 storing information such as store information (information obtained by summarizing transactions for each store) and floor information (information obtained by summarizing transactions for each floor) is registered. As described later, the ID code in the customer record 21 is a customer account number read from a debit card used at the time of a transaction, a credit card number read from a credit card, or the like, and is a code that can identify the customer. It is.

Hereinafter, the operation of the transaction processing system according to this embodiment will be described. First, the operation at the time of transaction processing will be described. FIG. 4 is a flowchart showing the processing of the transaction processing device during the transaction processing, and FIG. 5 is a flowchart showing the processing of the host device during the transaction processing. In each tenant, when processing a transaction with a customer, an operator (store clerk) inputs an identification code of the product to be traded and registers the product, or performs a product registration operation such as a debit card or a credit card presented by the customer. Performs input operation of card information and the like. Here, when conducting a debit card transaction, the operator inputs card information of a cash card (cash card owned by a customer) of a deposit account for debiting a transaction amount, and when performing a credit card transaction, a credit card (cash owned by a customer). Credit card information). Further, in the transaction processing system of this embodiment, since a debit card or a credit card owned by the customer is used as a point card as described later, even when the transaction amount is settled with cash or the like, the debit card or the credit card is used. You may need to enter card information for the card. When the transaction processing device 2 receives the input of the transaction information (n1), the transaction processing device 2 converts the transaction information input via the data transmission line into the host device 1
(N2). In addition, the PIN number (not shown) provided in the transaction processing device 2 is passed to the customer for the personal identification number of the debit card or the credit card used for the transaction, and the customer himself / herself is input.

When the host apparatus 1 receives the transaction information transmitted from the transaction processing apparatus 2 (n11), it determines whether or not the transaction requires authentication (debit card transaction or credit card transaction) (n12). If the transaction requires authentication, the transaction is authenticated (n13, n14). n
The transaction authentication according to 13 is a process of transmitting a transaction authentication request to a host device of a bank or credit card company and receiving an authentication result of the transaction from the host device of the bank or credit card company. If the authentication result of the transaction indicates that the transaction is permitted, and if the transaction does not require the authentication (for example, a cash transaction), the host device 1 transmits the card information (the account number or the credit card) included in the transmitted transaction information. The customer file 20 is searched using the key (eg, a number) as a key (n15, n16).

If there is a corresponding customer record 21 in the search for n16, the host device 1
Is read out (n17, n18). At this point, the customer record 21 is not updated. On the other hand, if there is no corresponding customer record 21 in the search of n16, the customer record 2 having the account number or credit card number included in the transaction information as the ID code.
1 is created and registered in the customer file 20 (n19, n2).
0). The customer record 21 registered in the customer file 20 at n20 is a record in which only the ID code is registered, and other items such as the customer's name and gender are empty.
The number of accumulated points, the accumulated number of transactions, the accumulated amount of transactions, and the like are 0.

The host device 1 is provided with a transaction processing device 2
(N21). Note that the host device 1 also notifies the customer of the accumulated points read at n18 at n21 and the customer record 21 registered at n20 at n21. If the transaction authentication result indicates that the transaction is not possible, the host apparatus 1 instructs the transaction processing apparatus 2 to stop the transaction at n24.

When the transaction processing device 2 receives from the host device 1 a notification indicating that the transaction is not possible, the transaction processing device 2 performs a process of stopping the transaction in n7 and ends the process. On the other hand, when a notification that the transaction is possible is received from the host device 1, the number of points to be given to the customer in the current transaction is calculated, and a settlement process such as issuing a receipt on which the transaction content is printed is performed. (N4, n5). The number of points given to the customer in this transaction and the number of accumulated points are also printed on the receipt issued in n5 (see FIG. 6A).
In the case of a transaction when the customer record 21 is registered in the customer file 20, a message indicating the transaction or a message requesting the customer to notify the customer of his / her name, gender, telephone number, postal code, address, etc. is included in the receipt. Printed (Fig. 6
(B)). This message informs the customer that he / she has been registered as a point member. When the settlement process is completed, the transaction processing device 2 notifies the host device 1 of the completion of the transaction and ends the process (n6).

It should be noted that the point rate given to the customer for the transaction amount can be changed according to the settlement method of the transaction amount. For example, when the point rate is settled by cash, it can be set to 3% of the transaction amount, when settled with a debit card, 2% of the transaction amount, and when settled with a credit card, it can be set to 1% of the transaction amount. In addition, the transaction amount can be divided and paid by cash, debit card, and credit card. For example, when the settlement amount is 10,000 yen, the settlement can be made by dividing into 3000 yen for cash, 3500 yen for a debit card, 3500 yen for a credit card, and the like.

When the host device 1 receives the transaction completion notification from the transaction processing device 2 (n22), the host device 1 updates the customer record 21 of the customer who made the transaction and ends the process (n2).
3). In n23, processing is performed such as incrementing the cumulative number of transactions by one, adding the current transaction amount to the cumulative amount, adding the number of points given this time to the cumulative number of points, and the like.
As described above, in the transaction processing system according to this embodiment, the customer can be registered as a point member using the debit card or credit card already owned by the customer. That is, since the point service can be provided using the debit card or the credit card already owned by the customer, the period in which the point service cannot be provided to the customer as in the past (the period required for issuing the point card) ) Does not occur and customer service can be improved. Moreover, since a dedicated point card is not used for performing the point processing as in the related art, the operation of the operator during the transaction processing is simplified. For example, in the case of a credit transaction, conventionally, the card information of the credit card and the point card had to be input to the transaction processing device 2 (although two cards had to be handled). In such a transaction processing system, only the credit card information needs to be input to the transaction processing device 2. Therefore, the burden on the operator who processes the transaction is reduced.

It should be noted that the total number of times and the total amount in the customer record 21 may be totaled for each settlement type of the transaction amount. Specifically, the settlement type of the transaction amount may be classified into cash, credit card, and debit card and may be totaled.

Next, a process for inputting information such as the name of the customer into the customer record 21 will be described. As described above, the transaction processing device 2 prints a message or the like on a receipt issued during transaction processing with the customer who has registered the customer record 21 in the customer file 20, and notifies the customer of his / her name and address. Requesting. Upon receiving notification of the name and address from the customer in response to this request, the operator inputs information such as the name of the customer into the customer record 21. Note that the customer can also refuse to notify the store of the name, address, etc., so that there is no problem that the privacy of the customer is infringed.

FIG. 7 is a flowchart showing the processing of the host device at the time of inputting customer information. Host device 1
Is the customer's ID code, name, gender,
Accept input of telephone number, postal code, address, etc. (n3
1). Then, the customer record 21 corresponding to the input ID code (customer record 2 in which the name or the like is not registered)
1) is searched, and the customer information entered in the searched customer record 21 is registered (n32). As a result, information such as the name of the customer is registered in the customer record 21.

Next, the host device 1 searches the customer file 20 for a customer record 21 of customer information that completely matches the customer information entered at n31 (n33). That is, the host device 1 checks whether the customer who has registered the customer information (name or the like) in n32 is not the customer whose customer record 21 is registered in the customer file 20 when the customer has already transacted using another medium. are doing. Then, when there is a customer record 21 whose customer information completely matches (n34), information relating these records is registered in the related code storage area of these customer records 21, and the process ends (n35).

As described above, since the host device 1 associates the registered customer record 21 with the same customer, the same customer can use a plurality of cards (such as a debit card and a credit card) to make a transaction. Even if you go,
It can be counted as transactions performed by one customer (can be managed as one customer).

Next, the operation at the time of point redemption will be described. FIG. 8 is a flowchart showing a point redemption operation in the host device. The host device 1 searches for a customer for redeeming points (n41). The customer who redeems points is a customer who satisfies a preset condition (for example, a customer whose accumulated point number has reached a preset point number). Note that customer file 2
For a customer for which a plurality of customer records 21 are registered in 0, the transaction information of the customer is totaled using the information stored in the related code storage area, and it is determined whether or not the customer is to redeem points. . The host device 1 reads out the account number of the customer who redeems the points (n42). The customer account number is registered in the customer record 21. Then, the host device 1 communicates with the host device of the bank, performs a transfer process of an amount corresponding to the number of points to the account of the customer who redeems the points,
The accumulated point number of the customer is updated, and the process ends (n43, n44).

As described above, in the transaction processing system of this embodiment, since the amount corresponding to the accumulated points is transferred to the customer's deposit account, points can be easily returned to the customer.

Note that the cumulative number of transactions and the cumulative amount of money in the customer record 21 may be categorized for each payment type (cash, debit, credit, etc.) of the transaction amount and totaled. The store information in the customer record 21 is customer transaction information totalized for each store in the shopping center, and the floor information is transaction information totalized for each floor.

Next, the trade area analysis will be described. The storage unit 13 of the host device 1 also stores map information. Further, as described above, the host device 1 stores the customer file 11
Manages transaction information such as the cumulative number of transactions and the accumulated amount for each customer. FIG. 9 is a flowchart showing a trade area analysis process in the host device of this embodiment. In this embodiment, as shown in FIG. 10, customer information is totaled for each district (each range indicated by a circle in the figure) obtained by dividing the location from the location X of the store to the residence of the customer by distance. A trade area analysis file 31 shown is created. The trade area analysis file 31 created here includes, for each divided area, the number of members who live in that area, the total number of transactions (counting times) of members who live in that area, and the number of members in that area. A trade area analysis record 32 storing the total transaction amount (total amount) is stored.

The host device 1 reads the customer records 21 registered in the customer file 20 one by one from the beginning and executes the following processing. When the host device 1 reads the customer record 21 (n51), the host device 1 calculates the distance from the location X of the store stored in the customer record 21 to the residence of the customer from the required time to visit the store (n52). For example,
If the required time to visit the store is H minutes, the distance L is calculated from the following equation. L = H / 5 [Km] The above equation is an example in which the time required for visiting a store per 1 km is set to 5 minutes.

After calculating the distance L in n52, the host device 1 updates the number of members, the total number of times, and the total amount of the corresponding commercial area analysis record 32 (n53). n53 is n52
Of the trade area analysis record 32 corresponding to the distance L calculated in
The number of members is incremented by one, and the total number is updated to a value obtained by adding the cumulative number stored in the customer record 21,
Further, this is a process of updating the total amount to a value obtained by adding the accumulated amount stored in the customer record 21. When the processing of n53 is completed, if there is any customer record 21 that has not been processed yet (n54), the processing returns to n51 and repeats the above processing.

The host device 1 performs the above-mentioned n51 on all the customer records 21 stored in the customer file 20.
Completion of the processing of .about.n54 completes the trade area analysis file 31.

The host device 1 reads out the map information stored in the storage unit 13 at n55, and accepts the designation of the data type to be output from the number of members, the total number of times, and the total amount at n56 to n58. The operator operates the input unit 12 to input a data type to be output. When the number of members is specified as the data type to be output, the host device 1 displays the display unit 1
A map (color-coded map) colored based on the number of members of the business area analysis record 32 corresponding to each of the divided areas (circles) divided into 5 is displayed (n59).

FIG. 12 shows an example of a screen displayed on the display unit. In the drawings, the colors are indicated by hatching. As shown in FIG. 12, a map that is color-coded based on the number of members for each of the divided districts is displayed on the display unit 15, which is the same as that in which the conventionally aggregated customer information is transcribed on the map. is there. In other words, the operation of transferring the aggregated customer information on the map becomes unnecessary, and the business area analysis and the contents of the sales promotion activity of the store can be examined without any trouble. In addition, since the map also shows stations, highways, and the like, it is possible to perform a trade area analysis in consideration of the convenience of traffic when visiting a store.

When the total number of times is specified as the data type to be output, a map in which the divided areas are color-coded based on the total number of times is displayed on the display unit 15 (n57 → n).
60) When the total amount is specified as the data type to be output, a map in which the divided areas are color-coded based on the total amount is displayed on the display unit 15 (n58 → n61).

When the end key is operated, the host device 1 terminates this processing (n62). However, the operator can also specify the data type to be newly output without operating the end key.
A map which is color-coded by three types of data of the total number of times and the total amount can be displayed on the display unit 15. Therefore, the content of the sales promotion activity can be determined by performing a more accurate trade area analysis.

Further, in the above embodiment, an example has been described in which the district is divided by the distance from the customer's residence to the store. However, the district may be divided using the upper three digits of the postal code. In this case as well, the processing of the data processing device 2 is substantially the same as that of the above-described embodiment, but the total file 31 'to be created is divided by the upper three digits of the postal code as shown in FIG. A trade area analysis record 32 'is created. In this embodiment, a map which is color-coded by the number of members, the total number of times, or the total amount shown in FIG. Therefore, the same effect as that of the above-described embodiment can be obtained.

Alternatively, the district may be divided by all 7 digits of the postal code instead of the upper 3 digits. In this case, the division of the district can be made finer than that shown in FIG. Therefore, a more detailed trade area analysis can be performed. In addition, the division of the district can be performed by the area code instead of the postal code. Furthermore, using the store information and the floor information in the customer management file 20, the total can be calculated for each store and each floor.

In addition, district information such as the resident population of each district and the consumption amount for each item of the household survey is registered, and the ratio of the number of members to the resident population and the consumption amount of each district are estimated to estimate the consumption amount of each district. The map may be displayed in different colors depending on the sales ratio of the own store. In this way, it is possible to easily recognize a district or the like where the ratio of the members to the resident population is low, perform more accurate analysis of the business area, and make the contents of the sales promotion activity to be examined more effective.

When there are other shopping centers, etc., the above-mentioned trade area analysis file 31 can be created for each shopping center and these can be simultaneously displayed on a map as shown in FIG. For example, FIG. 15 shows two shopping centers X and Y. In this way, it is also possible to know the ratio of sales to other shopping centers for each of the divided districts, and it is possible to easily recognize a district where the total amount of money is lower than that of the other shopping centers. Can be easily recognized whether or not is due to geographical conditions (whether another shopping center is a more convenient area for customers to visit), and it is even more effective to consider the content of sales promotion activities for that area. It can be.

Further, gender, age, and the like may be set as total conditions when creating the trade area analysis file 31. For example, when female is set as the totaling condition, only the customer records of female customers are totaled, and the trade area analysis file 31 is created. In this way, the number of female or male members, the number of counts, the total amount, etc. can be recognized on a map for each divided district, and sales promotion activities that female customers prefer to districts with a small number of female members can be recognized. It can be considered, and the sales promotion activities preferred by male customers can be considered for districts with few male customers. Therefore, sales promotion activities can be performed for an arbitrary district according to the situation of the district.

In the above-described embodiment, a map which is color-coded based on the analysis data is displayed. However, the analysis data for each district may be shown in a graph together with the map. Further, in the above embodiment, the trade area analysis file 31 is created by totalizing the transactions of the entire shopping center, but the store (tenant) in the shopping center is created.
The trade area analysis file 31 can be created for each.

Further, in the above embodiment, the color-coded map is displayed on the display unit 15, but the color-coded map may be printed and output by a printer or the like.

[0058]

As described above, according to the present invention, even if a customer record is not registered as a point member, the customer record is registered at the time of transaction processing. Thus, there is no period in which the point service cannot be provided, and the customer service can be improved. In addition, since a credit card or a debit card used for the settlement of the transaction amount is used as a point card, even if the transaction amount is settled with a credit card or a debit card, one card (for example, , Credit cards and debit cards). Therefore, the operation at the time of the transaction processing is simplified, and the operation of the operator can be reduced. In addition, since a card (medium) for receiving the point service is not newly issued to the customer, the number of cards to be managed by the user does not increase, and the trouble of card management is suppressed.

Further, since cash back can be made to the customer's savings account for the customer who satisfies the preset conditions, the trouble of redeeming points can be greatly reduced.

In addition, the same customer has a plurality of media (for example,
Even if a transaction is performed using a credit card and a debit card), the customer records registered for each medium are linked, so even if a plurality of customer records are registered for the same customer, Customer records can be aggregated and managed as one customer.

Further, since there is provided a region-by-region totalizing means for totaling transaction information of customers resident in the region for each region divided on the basis of a pre-designated condition, a region with many registered customers and a region with few registered customers are provided. It can be used as information for recognizing the information. In other words, it can be used as a material for examining the contents of sales promotion activities for each region.

[Brief description of the drawings]

FIG. 1 is a block diagram showing a configuration of a transaction processing system to which a data processing device according to an embodiment of the present invention is applied.

FIG. 2 is a block diagram illustrating a configuration of a host device.

FIG. 3 is a block diagram showing a customer management file.

FIG. 4 is a flowchart showing a transaction process in the transaction processing device.

FIG. 5 is a flowchart showing processing at the time of transaction processing in the host device.

FIG. 6 is a diagram showing a print example of a receipt issued at the time of transaction processing.

FIG. 7 is a flowchart showing a process when inputting customer information in the host device.

FIG. 8 is a flowchart showing a point redemption process in the host device.

FIG. 9 is a flowchart showing a trade area analysis process in the host device.

FIG. 10 is a diagram showing an example of dividing a district.

FIG. 11 is a diagram showing a configuration of a trade area analysis file.

FIG. 12 is a diagram illustrating a display example of trade area analysis information.

FIG. 13 is a diagram showing a configuration of a trade area analysis file according to another embodiment.

FIG. 14 is a diagram showing a display example of trade area analysis information according to another embodiment.

FIG. 15 is a diagram showing a display example of trade area analysis information according to another embodiment.

[Explanation of symbols]

 1-Host device 2-Transaction processing device 11-Control unit 12-Input unit 13-Storage unit 14-Communication unit 15-Display unit 20-Customer management file 21-Customer record 31-Trade area analysis file 32-Trade area analysis record

 ──────────────────────────────────────────────────続 き Continued on the front page F term (reference) 3E042 CC01 CC02 CC03 CD04 EA01 5B049 AA05 BB11 CC05 CC39 DD01 DD02 DD04 EE02 EE05 EE23 EE25 EE28 FF02 FF03 FF04 FF08 GG01 GG04 GG07 5B055 BB10 EE03 FA05 EE09 KK05 KK09 KK15 KK18 KK19 LL11 PA03 PA05 9A001 BZ03 JJ01 JJ56 JJ57 JZ66

Claims (7)

[Claims] 1. A terminal device for processing a transaction based on input transaction information is connected, and the transaction information collecting means for acquiring and totaling the transaction information for each transaction processed by the terminal device; Storage means for storing the transaction information compiled by the information aggregation means, wherein the transaction information includes an identification code for identifying the customer read from the medium, wherein the storage means aggregates the transaction information for each of the identification codes. The transaction information totalizing means, for each transaction, a value assigning means for assigning a value of a size corresponding to the transaction information to the customer identified by the identification code included in the transaction information. Have
When a customer record corresponding to the identification code included in the transaction information obtained in the storage means has not been registered, a customer record of the identification code included in the transaction information is created, and A data processing device having customer record registration means for registration. 2. The data processing apparatus according to claim 1, further comprising a transfer unit for executing a procedure of transferring an amount corresponding to the accumulated value of the value provided by the value providing unit to a customer's account. 3. The data processing apparatus according to claim 2, wherein the medium is a medium storing at least a customer account number. 4. The data processing apparatus according to claim 2, wherein the transfer means is a means executed for a customer who satisfies a preset condition. 5. An input means for inputting personal information such as a customer's address, name, telephone number and the like to the customer record registered by said registration means, and input when said personal information is input. The data processing apparatus according to any one of claims 1 to 4, further comprising customer record linking means for linking another customer record which completely matches said personal information, if any other customer record is registered. 6. The transaction information totaling means includes means for totalizing transaction information for each payment type of transaction amount.
6. The transaction processing device according to any one of 5. 7. For each region divided on the condition specified in advance,
The data processing apparatus according to claim 1, further comprising a region-based totaling unit that totals transaction information of customers resident in the region.