JP2022084792A - モバイルデバイスを通じて自動小売機の提案を提供する方法およびシステム - Google Patents
モバイルデバイスを通じて自動小売機の提案を提供する方法およびシステム Download PDFInfo
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Abstract
【解決手段】方法は、モバイルデバイス104-1、104-2が、販促提案を表示し、販促提案の1つを選択するユーザ入力を検出し、自動小売機122に貯蔵された製品を購入するための自動小売機とのトランザクションの実行を開始する。また、モバイルデバイスは、選択された販促提案に対応する製品が自動小売機により販売されたことを示すトランザクション完了通知を支払モジュールから受け取り、トランザクション完了通知の受け取りに応じて、販促提案を検証するために、販売された製品の製品コードを取得するプロンプトをモバイルデバイスのユーザに提供する。モバイルデバイスは、販売された製品の製品コードを取得し、製品コードをサーバシステム108に送信し、販促検証情報を受け取り、対応する販促提案が検証されたか否かを示す販促検証情報を表示する。
【選択図】図1
Description
[0044] 図1は、一部の実装に係る支払処理システム100のブロック図である。一部の実装によると、支払処理システム100は、モバイルデバイス104-1、104-2で実行されるクライアント側処理102-1、102-2(以下、「クライアント側モジュール102」)と、サーバシステム108(本明細書では、「サーバ」とも呼ぶ)で実行されるサーバ側処理106(以下、「サーバ側モジュール106」)と、自動小売機122に結合された支払モジュール124とを含む。クライアント側モジュール102は、支払処理システム100のクライアント側機能と、サーバ側モジュール106および支払モジュール124の両方との通信を提供する。一部の実装形態では、クライアント側モジュール102に関連付けられたアプリケーションが、支払処理システム100へのユーザインターフェイスをモバイルデバイス104に提供する。クライアント側モジュール102は、長距離通信プロトコル(たとえば、GSM、CDMA、Wi-Fi等)を介して、1つまたは複数のネットワーク110を通じてサーバ側モジュール106と通信し、またクライアント側モジュール102は、短距離通信プロトコル(たとえば、近距離通信(NFC)、Bluetooh(登録商標)、Bluetooh低エネルギー(BLE)等)を介して支払モジュール124と通信する。サーバ側モジュール106は、支払処理システム100のサーバ側機能を、それぞれが各モバイルデバイス104に常駐する任意の数のクライアントモジュール102に提供する。
●さまざまな基本システムサービスを処理し、ハードウェア依存タスクを実行する手続きを含む、オペレーティングシステム216
●2つ以上の通信デバイス204を介して、他のデバイス(たとえば、サーバシステム108および支払モジュール124)との間で信号を送受信する、通信モジュール218
●モバイルデバイス104でユーザインターフェイス210に関連付けられた1つまたは複数の出力デバイス212(たとえば、ディスプレイ、スピーカ等)を介して情報(たとえば、アプリケーション226もしくはクライアント側モジュール102に関連付けられたアプリケーションのユーザインターフェイス、ウィジット、ウェブサイトおよびそのウェブページ、ならびに/またはゲーム、音声、および/もしくはビデオコンテンツ、テキスト等)の提示を可能にする、提示モジュール220
●1つもしくは複数のユーザ入力または1つもしくは複数の入力デバイス214からの対話操作を検出し、検出された入力もしくは対話操作を解釈する、入力処理モジュール222
●ウェブサイトおよびそのウェブページを移動し、(HTTPを介して)要求し、表示する、ウェブブラウザモジュール224
●モバイルデバイス104により実行される1つまたは複数のアプリケーション226(たとえば、ゲーム、アプリケーションマーケットプレイス、支払プラットフォーム、および/または他のウェブベースもしくは非ウェブベースのアプリケーション)
●以下を含むがこれらに限定されない支払処理システム100のクライアント側データ処理および機能を提供する、クライアント側モジュール102
○第1の送受信機を介して、各支払モジュール124によりブロードキャストされた情報パケットを受信する、ブロードキャスト取得モジュール230。情報パケットは、各支払モジュール124に対応する一意識別子(すなわち、デバイスID)と、各支払モジュール124が結合された自動小売機122とのトランザクションを開始するための認可コードとを少なくとも含む
○第2の送受信機を介して認可コードを含むトランザクション認可要求をサーバシステム108に送信し、各支払モジュール124が結合された自動小売機122とのトランザクションを開始するために、第2の送受信機を介して認可コードを含む認可付与トークンをサーバシステム108から受信し、受信した認可付与トークンを(たとえば、ユーザデータ264に)格納する、トランザクション認可モジュール232
○第2の送受信機を介して、(たとえば、クライアント側モジュール102に関連付けられたアプリケーションへのトランザクション認可要求の送信に応じて、または別のタイミングで)サーバシステム108から販促提案を取得し(すなわち、受信または取り出し)、サーバシステムから取得した販促提案を提案データベース266に格納し、任意選択で、複数の要因(たとえば、デバイスID、ユーザIDおよび履歴、モバイルデバイス104の現在の位置、現在の日付/時刻等)の1つまたは複数に基づいて1つまたは複数の販促提案を判断し、1つまたは複数の販促提案を1つまたは複数の出力デバイス212(たとえば、ディスプレイ)を介してモバイルデバイスのユーザに提示し、モバイルデバイス104のユーザに提示される1つまたは複数の販促提案の1つを選択するユーザ入力を検出する、提案モジュール234
○各支払モジュール124が結合された自動小売機122とのトランザクションを開始するためのトリガを検出する、トリガ検出モジュール236(たとえば、トリガは、モバイルデバイス104のユーザによるジェスチャまたは他のユーザ入力、支払モジュール124から観察されるRSSIに基づく支払ゾーンへのモバイルデバイス104の入り込み、各販促提案の選択等である)
○第1の送受信機を介して、格納された認可付与トークンを各支払モジュール124に送信することにより、各支払モジュール124に結合された自動小売機122とのトランザクションを開始する、トランザクション開始モジュール238
○第1の送受信機を介して、支払モジュール124からトランザクション完了通知を受信する、トランザクション完了通知受信モジュール240。トランザクション完了通知は、トランザクション状態情報(たとえば、自動小売機122とのトランザクションが成功したか、中止されたか、または失敗したかを示す)、トランザクション詳細情報(たとえば、認可コード、トランザクションの金額、トランザクションに関連付けられた商品/製品、トランザクションが完了した時刻/日付、トランザクションエラー情報等)の1つまたは複数を含み、任意選択で、中断されたトランザクション情報、状態フラグ、在庫情報、過去の貨幣トランザクション情報、他のキャッシュレストランザクション情報など、各支払モジュール124および/または各支払モジュール124が結合された自動小売機122に関する他の諸情報を含む
○1つまたは複数の出力デバイス212を介して、各販促提案を検証するために、販売された製品の製品コードを取得するよう促すプロンプトをモバイルデバイス104のユーザに提供し、販売された製品の製品コードを取得し(たとえば、モバイルデバイス104のユーザが製品コードを手動で入力する、モバイルデバイス104のユーザが製品コードが抽出される販売製品の画像をキャプチャする、モバイルデバイス104のユーザがクライアント側モジュール102に関連付けられたアプリケーションのスキャナプラグインを使用して製品コードを取得する、など)、製品コードを検証するかまたは第2の送受信機を介して取得された製品コードをサーバシステム108に送信して検証させる、製品コード処理モジュール242
○第2の送受信機を介して、支払モジュール124からサーバシステム108に情報(たとえば、トランザクション状態情報、トランザクション詳細情報、各支払モジュール124および/または各支払モジュール124が結合された自動小売機122に関するその他の諸情報等)を送信する、情報リレーモジュール244
○第2の送受信機を介して、販促検証情報をサーバシステム108から受信し、1つまたは複数の出力デバイス212(たとえば、ディスプレイ)を介して、販促検証情報をモバイルデバイスのユーザに提示する、提案検証モジュール246
○サーバシステム108がトランザクション状態情報およびトランザクション詳細情報を受信および処理したことを確認する確認情報を、第1の送受信機を介して支払モジュール124に送信する、確認モジュール248
●支払処理システム100に関連する、以下を含むがこれらに限定されないデータを格納する、クライアントデータ260
○モバイルデバイス104のユーザの情報を格納する、ユーザプロファイル262。これには、一意ユーザ識別子(すなわち、ユーザID)、ログイン資格情報(すなわち、ユーザ名またはハンドルとパスワード)、トランザクション履歴、支払データ(たとえば、口座残高、リンクされたクレジットカードまたは銀行情報、アプリクレジットまたはギフトカード残高、請求先住所、配送先住所等)、連絡先情報(たとえば、電子メールアドレス、電話番号等)、ユーザのカスタムパラメータ(たとえば、年齢、所在地、趣味等)、ユーザの識別された傾向および/または好き/嫌い等が含まれるが、これらに限定されない
○トランザクション履歴情報、認可付与トークン等を格納する、ユーザデータ264
○製造業者、販売業者、小売業者等により提供された販促提案を格納する、提案データベース266
●さまざまな基本システムサービスを処理し、ハードウェア依存タスクを実行する手続きを含む、オペレーティングシステム310
●1つまたは複数の通信デバイス304を介して、モバイルデバイス104との間で信号を送受信する、ネットワーク通信モジュール312
●以下を含むがこれらに限定されない支払処理システム100のサーバ側データ処理および機能を提供する、サーバ側モジュール106
○各モバイルデバイス104から、各支払モジュール124に関連付けられたデバイスIDと認可コードとを含むトランザクション要求を受信し、トランザクション要求を検証する、トランザクション認可モジュール314
○各支払モジュール124のデバイスIDにリンクされた暗号化/復号キーを識別し、識別された暗号化/復号キーで認可コードを復号し、識別された暗号化/復号キーで認可付与トークンを暗号化する、暗号化/復号モジュール316
○複数の要因(たとえば、トランザクション要求に含まれるデバイスID、各モバイルデバイス104のユーザに関連付けられたユーザIDおよび履歴、各モバイルデバイス104の現在の位置、現在の時刻/日付等)の1つまたは複数に基づいて、1つまたは複数の販促提案を判断する、提案判断モジュール318
○トランザクション要求が検証されたという判断に応じて、認可付与トークンと、1つまたは複数の販促提案とを各モバイルデバイス104に送信し、トランザクションが完了したときに確認情報を各モバイルデバイス104に送信する、送信モジュール320
○各モバイルデバイス104から情報を受信する、受信モジュール322。これには、製品コードおよび対応する選択された販促提案、各トランザクションのトランザクション状態情報、各トランザクションのトランザクション詳細情報、および/または他の諸情報が含まれるが、これらに限定されない
○受信した製品コード、トランザクション状態情報、および/またはトランザクション詳細情報に基づいて販促提案を検証し、販促提案が検証されたとの判断に応じて、販促検証情報を各モバイルデバイス104に送信する、提案検証モジュール324
○トランザクション詳細情報に応じて、アカウント残高からの引き落としを行うか、またはリンクされたクレジットカードもしくは銀行口座に課金する、決済モジュール326
○各支払モジュール124にリレーするために確認情報を各モバイルデバイス104に送信する、確認モジュール328
●支払処理システム100のための以下を含むがこれらに限定されないデータを格納する、サーバデータ340
○支払処理システム100の各ユーザの情報を格納する、ユーザ情報データベース114。これには、一意ユーザ識別子(すなわち、ユーザID)、ログイン資格情報(すなわち、ユーザ名またはハンドルとパスワード)、トランザクション履歴、支払データ(たとえば、口座残高、リンクされたクレジットカードまたは銀行情報、アプリクレジットまたはギフトカード残高、請求先住所、配送先住所等)、連絡先情報(たとえば、電子メールアドレス、電話番号等)、ユーザのカスタムパラメータ(たとえば、年齢、所在地、趣味等)、ユーザの識別された傾向および/または好き/嫌い等が含まれるが、これらに限定されない
○製造業者、流通業者、小売業者等により提供された販促提案を格納する、提案データベース116
○支払処理システム100の各支払モジュール124の情報を格納する、支払モジュールデータベース342。これには、一意支払モジュール識別子(すなわち、デバイスID)、暗号化/復号キー等が含まれるが、これらに限定されない
●さまざまな基本システムサービスを処理し、ハードウェア依存タスクを実行する手続きを含む、オペレーティングシステム510
●通信デバイス504を介して、モバイルデバイス104との間で信号を送受信する、通信モジュール512
●以下を含むがこれらに限定されないトランザクション処理モジュール514
○支払モジュール124の通信ゾーン(すなわち、BLE範囲)内の0個またはそれ以上のクライアントデバイス104に情報パケットをブロードキャストする、ブロードキャストモジュール516。情報パケットは、支払モジュール124に対応する一意識別子(すなわち、デバイスID)と、各支払モジュール124が結合された自動小売機122とのトランザクションを開始するための認可コードとを少なくとも含む。またブロードキャストモジュール516は、ブロードキャストされる認可コードを認可データベース532に格納する
○支払モジュール124に対応する暗号化/復号キーで認可コードを暗号化し、暗号化/復号キーで認可付与トークンを復号する、暗号化/復号モジュール518
○支払処理システム100に関連付けられていない貨幣トランザクションおよび/または他のキャッシュレストランザクション(たとえば、クレジットカードトランザクション)に関連する信号を検出し、当該貨幣トランザクションおよび/または他のキャッシュレストランザクションに関連する情報を(たとえば、その他情報データベース536に)格納する、トランザクションスニッフィングモジュール520
○復号された認可付与トークンの認可コードを、認可データベース532に格納されている以前にブロードキャストされた認可コードに照らしてチェックすることによりトランザクションを検証する、検証モジュール522
○トランザクションが検証されたという判断に応じて、自動小売機122に製品を販売させるかまたはサービスを実行させ、トランザクション詳細情報をトランザクションデータベース534に格納する、トランザクション処理モジュール524
○対応するトランザクションがサーバシステム108により確認されたという判断に応じて、トランザクション詳細情報をトランザクションデータベース534から削除する、確認モジュール526
●以下を含むがこれらに限定されないデータを格納する、データ530
○以前にブロードキャストされた認可コードを格納する、認可データベース532
○支払モジュール124により処理されたトランザクションのトランザクション詳細情報を格納する、トランザクションデータベース534
○状態フラグ、在庫情報、過去の貨幣トランザクション情報、他のキャッシュレストランザクション情報など、支払モジュール124および/または支払モジュール124に結合された自動小売機122に関する緒情報を格納する、その他情報データベース536
[0065] 図8は、一部の実施形態に係る支払処理システム100でトランザクションを実行するユーザを認証するプロセス800の概略流れ図である。一部の実装形態では、支払処理システム100は、1つまたは複数の支払モジュール124(たとえば、それぞれが商品および/またはサービスを販売する自動販売機等の各自動小売機122に関連付けられる)と、1つまたは複数のモバイルデバイス104と、サーバ108とを含む。1つまたは複数のモバイルデバイス104のそれぞれは、(たとえば、アプリケーションとしての)クライアント側モジュール102のインスタンスをフォアグラウンドまたはバックグラウンドプロセスとして実行して、支払処理システム100の他のデバイス(たとえば、サーバ108および支払モジュール124)にアクセスし、通信する。サーバ108は、支払処理システム100を管理し、一部のケースでは、1つまたは複数の支払モジュール124を供給、操作、および/または製造するエンティティと関連付けられる。簡略化するために、プロセス800について、支払処理システム100内の各支払モジュール124および各モバイルデバイス104との関連で説明する。
Claims (12)
- ディスプレイと、1つまたは複数のプロセッサと、メモリとを備えるモバイルデバイスにおいて、
1つまたは複数の販促提案を前記ディスプレイに表示するステップと、
前記1つまたは複数の販促提案の各販促提案を選択するユーザ入力を検出するステップと、
支払モジュールに結合された自動小売機とのトランザクションの実行を開始するステップであって、前記トランザクションは、前記自動小売機に貯蔵された製品の購入に対応する、ステップと、
トランザクション完了通知を前記支払モジュールから受信するステップであって、前記完了通知は、前記選択された各販促提案に対応する製品が前記自動小売機により販売されたことを示す、ステップと、
前記トランザクション完了通知の受信に応じて、前記各販促提案を検証するために、前記販売された製品の製品コードを取得するよう促すプロンプトを前記モバイルデバイスのユーザに提供するステップと、
前記販売された製品の前記製品コードを取得するステップと、
前記製品コードを取得した後、前記製品コードをサーバに送信するステップと、
前記製品コードの送信に応じて、
前記サーバから販促検証情報を受け取るステップと、
前記販促検証情報を前記ディスプレイに表示するステップであって、前記販促検証情報は、前記各販促提案は検証されたか否かを示す、ステップと
を含む方法。 - 前記1つまたは複数の販促提案は、
前記支払モジュールに対応する一意識別子、現在の時刻および日付のうちの少なくとも1つ、前記自動小売機の位置、前記モバイルデバイスの位置、ならびに前記モバイルデバイスのユーザに対応する一意識別子
のうちの少なくとも1つに基づいて識別される、請求項1に記載の方法。 - 前記1つまたは複数の販促提案を表示する前に、
前記自動小売機に結合された前記支払モジュールによってブロードキャストされた情報パケットを取得するステップであって、前記情報パケットは、認可コードと、前記支払モジュールに対応する一意識別子とを少なくとも含む、ステップと、
トランザクション認可の要求をサーバに送信するステップであって、前記トランザクション認可は、前記認可コードと、前記支払モジュールに対応する前記一意識別子とを含む、ステップと、
前記トランザクション認可の要求に応じて、前記支払モジュールに結合された前記自動小売機とのトランザクションを開始するための認可付与トークンと、前記サーバからの前記1つまたは複数の販促提案とを含む認可情報を前記サーバから受け取るステップと
をさらに含む、請求項1または2に記載の方法。 - 前記支払モジュールに結合された前記自動小売機との前記トランザクションの実行は、前記認可付与トークンを前記支払モジュールに送信することによって開始され、前記認可付与トークンは、前記ブロードキャストされた情報パケットに含まれる前記認可コードを含む、請求項3に記載の方法。
- 前記製品コードを取得するステップは、
前記製品コードを含む前記製品の画像をキャプチャするステップと、
前記キャプチャされた画像から前記製品コードを抽出するステップと
をさらに含む、請求項1に記載の方法。 - 前記製品コードを取得することは、
前記モバイルデバイスのスキャナユニットで前記製品の前記製品コードをスキャンするステップ
をさらに含む、請求項1に記載の方法。 - 前記販促検証情報は、前記各販促提案を適用した後の前記製品の価格を示す、請求項1、2、4、5、6のいずれか一項に記載の方法。
- 前記製品コードを取得した後、所定の期間が失効したか否かを判断するステップと、
前記期間が失効したとの判断に応じて、前記モバイルデバイスのユーザに、前記各販促提案が失効したことを示す通知を提供するステップと、
前記期間が失効していないとの判断に応じて、前記製品コードを前記サーバに送信するステップと
をさらに含む、請求項1、2、4、5、6のいずれか一項に記載の方法。 - 前記トランザクション完了通知を前記サーバに送信するステップ
をさらに含む、請求項1、2、4、5、6のいずれか一項に記載の方法。 - 前記モバイルデバイスは、短距離通信プロトコルに関連付けられた第1の送受信機と、長距離通信プロトコルに関連付けられた第2の送受信機とをさらに備える、請求項1、2、4、5、6のいずれか一項に記載の方法。
- ディスプレイと、
1つまたは複数のプロセッサと、
前記1つまたは複数のプロセッサにより実行される1つまたは複数のプログラムを格納するメモリと
を備え、前記1つまたは複数のプログラムは、請求項1から10のいずれか一項に記載の方法を実行するための命令を含む、モバイルデバイス。 - 1つまたは複数のプログラムを格納する一時的でないコンピュータ可読記憶媒体であって、前記1つまたは複数のプログラムは、ディスプレイと1つまたは複数のプロセッサとを有するモバイルデバイスにより実行されたときに、前記コンピューティングデバイスに請求項1から10のいずれか一項に記載の方法を実行させる命令を含む、一時的でないコンピュータ可読記憶媒体。
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| JP2010033307A (ja) * | 2008-07-29 | 2010-02-12 | Intage Inc | 自動販売機を使ったマーケティングシステム及びその方法並びに自動販売機 |
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| US11961107B2 (en) | 2024-04-16 |
| US20180322522A1 (en) | 2018-11-08 |
| US9262771B1 (en) | 2016-02-16 |
| US20240330974A1 (en) | 2024-10-03 |
| JP2024105322A (ja) | 2024-08-06 |
| JP2020173823A (ja) | 2020-10-22 |
| US20230281655A1 (en) | 2023-09-07 |
| US10963905B2 (en) | 2021-03-30 |
| JP7478770B2 (ja) | 2024-05-07 |
| JP6717823B2 (ja) | 2020-07-08 |
| WO2016123545A1 (en) | 2016-08-04 |
| US10019724B2 (en) | 2018-07-10 |
| US11468468B2 (en) | 2022-10-11 |
| JP7046467B2 (ja) | 2022-04-04 |
| EP3251070A1 (en) | 2017-12-06 |
| JP2018511089A (ja) | 2018-04-19 |
| US20160225010A1 (en) | 2016-08-04 |
| JP7766131B2 (ja) | 2025-11-07 |
| US20210357971A1 (en) | 2021-11-18 |
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