JPH01169699A - Restaurant system - Google Patents

Abstract

PURPOSE:To start a cooking by the order of a guest himself by providing an order indicator in a kitchen and providing a slip card and a card reader indicator in a guest table. CONSTITUTION:When order data and a card discriminating number recorded in a slip card 1 are read by a card reader indicator 2, the order data are indicated in an order indicator 3 and the order data and the card discriminating number are stored in the memory part of a cash register 4. Consequently, by providing the order indicator 3 in a kitchen B, a cooking can start depending on the indication content. When card discriminating information is inputted from the inputting part of the cash register 4, the retrieval of a memory part is executed, the order data of the card discriminating information to coincide with the inputting information are read out and a sales registration processing is executed based on the order data. Thus, an order by the guest himself is possible by providing the slip card 1 and the card reader indicator 2 in a guest table A.

Description

DETAILED DESCRIPTION OF THE INVENTION [Field of Industrial Application] The present invention relates to a restaurant system that collectively manages orders, cooking, and accounting operations in a restaurant such as a family restaurant.

[Prior Art] In recent years, in restaurants, etc., waitresses and waiters have portable ordering terminals and
2. Description of the Related Art Restaurant systems in which a kitchen printing device installed in a kitchen and a cash register installed at a checkout location are connected through transmission lines are becoming popular. In restaurants that use this type of system, when a customer takes a seat, the waiter first hands them a menu, and after a while, they go to the customer's table with an order-taking terminal to take orders. and table number into the terminal. Then, the kitchen printer prints out the names of the 9 items ordered, table Nα,
Since a slip with the slip number etc. printed out is issued, the cook in the kitchen starts cooking by looking at this slip. Also,
The above order data is stored in the memory section of the cash register with a corresponding slip number attached thereto. Meanwhile, the cook notifies the waiter when the cooking is complete. The waiter checks the cooked food and the slip, serves the cooked food on the table Nα printed on the slip, and hands the slip to the customer. After eating and drinking, the customer takes the slip to the checkout area and hands it to the cashier (
Accountant). The cashier manually enters the slip number of the received slip. Then, the memory section is searched, order data corresponding to the corresponding slip number is retrieved, and the total amount is displayed on the display section based on this data. Thereupon, the cashier completes the registration process according to the cash transaction or credit transaction, and hands the issued receipt to the customer. As a result, the total amount is cumulatively registered in the cash register as the sales amount, and the business for one customer is completed.

[Problems to be Solved by the Invention] However, the conventional restaurant system as described above has the following problems. In other words, when the waiter takes the customer's seat, he or she must hand over the menu and wait a while before returning to the customer's seat to take the order. However, if the waiter takes the order too early or too late, the waiter may not be able to accept the customer's order. The timing was difficult because it would cause discomfort. Also, when the store was busy, I was so distracted by serving the food that I sometimes forgot to pick up the order.

Furthermore, there was a risk that a customer's order could be misunderstood and a different menu could be input from the ordering terminal. Such problems can be solved by allowing customers to input order data themselves in a timely manner, and by designing the system so that cooking is started and accounting operations are performed based on the order data input by the customer.

Therefore, the present invention aims to provide a restaurant system that allows customers to input order data in a timely manner, and that can collectively manage orders, cooking, and accounting operations based on this input data.

[Means for Solving the Problems] The present invention provides a card reader that has a plurality of slip cards and a display section that displays a predetermined message, and that reads order data and card identification information recorded on the slip cards. a display device, an order display device that displays order data read by the card reader display device, a memory unit that stores the order data read by the card reader display device and card identification information, and a memory unit that stores the card identification information. an input section for inputting data; the card identification information input from this input section is compared and verified with the card identification information stored in the memory section, and sales registration processing is performed based on the order data corresponding to the corresponding card identification information; This is a restaurant system consisting of a cash register having a sales registration processing section.

[Function] In a restaurant system having such a configuration, when the order data and card identification number recorded on the slip card are read by the card reader display, the order data is displayed on the order display and the order is The data and card identification number are stored in the memory section of the cash register. Therefore, by installing an order display in the kitchen, cooking can be started according to the displayed contents. Also, when card identification information is input from the input section of the cash register, the memory section is searched and order data of the card identification information that matches the input information is read out, and sales registration processing is performed based on this order data. will be carried out. Therefore, by installing a cash register at a payment location, payment processing becomes possible. As a result, orders can be placed by recording order data on a slip card and reading this card on a card reader display. becomes possible. - [Example] Hereinafter, an example of the present invention will be described with reference to the drawings.

FIG. 1 is a schematic diagram showing the overall configuration of the system of this embodiment. In the figure, area A is the seating area where waiters serve customers, area B is the kitchen where cooks prepare food, and area C is the area where the cooks prepare food.
is the accounting location where the cashier performs accounting operations. A plurality of slip cards 1 and one card reader display 2 are installed on each table T of the customer department A. In addition, an order display 3 is installed in kitchen B.
At the checkout location C, an electronic cash register 4 is installed as a cash register. The card reader display 2, order display 3, and electronic cash register 4 of each table T are connected by a transmission cable 5.

The slip card 1 is a mark sheet type card as shown in FIG. 2, and an order data field 11 consisting of menu items, the number of ordered items, and the number of additional ordered items, a table number field 12, and card data 13 are formed by printing. The number of ordered items, the number of additional ordered items, the table number, and the card Nα are filled in with a pencil or the like. Further, an arrow 14 indicating the direction of insertion is printed.

Note that the table Nα and card Nα are filled out with corresponding numbers in advance at the store.

FIG. 3 is an external view of the card reader display device 2, in which a card reader section 22 for optically reading the information recorded on the slip card 1 is provided on the top surface of the housing 21. A liquid crystal display section 23 for displaying a predetermined message is provided, and a confirmation key 24. Correction key 25. Additional key 26. A keyboard 28 consisting of an end key 27 is provided.

FIG. 4 is a block diagram of the card reader display 2, in which a CPU (central processing unit) constitutes the main body of the control section.
211 is R for storing fixed data such as programs.
OM (read only memory) 212 and RAM that temporarily stores card data read by the card reader section 22, message data displayed on the liquid crystal display section 23, etc.
(Random Access Memory) 213 is connected via an address/data bus 214 . Also, a keyboard controller 215 inputs key signals from the keyboard 28, and a display controller 216 drives the liquid crystal display unit 23 to display characters, etc. corresponding to display data.
, a card reader controller 217 that inputs card data read by the card reader section 22, and a transmission interface 218 that controls data transmission between the order display 3 and the electronic cash register 4 via the transmission cable 5. is connected to the C via the data bus 219.
It is connected to PU211.

As shown in FIG. 5, the RAM 213 is formed with a message table R1 in which predetermined messages to be displayed on the liquid crystal display section 23 are set in correspondence with message numbers 1 to 2.

However, "1.×X×xx" in message number ■
, r2. xxxxxxJ ,... has card reader section 2
The name of the ordered product is inserted based on the card data read from 2.

FIG. 6 is an external view of the order display 3, in which a display/operation panel 32 is provided on the front surface of a housing 31.

On this display/operation board 32, each menu item name is displayed in the X direction.
Each table number is printed in the Y direction, and a plurality of liquid crystal display elements 33 for displaying the order quantity are provided in a matrix on this XY plane. Also,
Confirm key 34 and end key 35 corresponding to each table number
Each confirmation key 34 is provided with an LED (light emitting diode) 36 that indicates whether or not there is an order.

FIG. 7 is a block diagram of the order display 3,
The CPU 311 that constitutes the main body of the control unit includes a ROM 312 that stores fixed data such as programs, and a RAM that temporarily stores card data etc. from the card reader display.
313 are connected via an address/data bus 314. In addition, the I10 port 315 inputs on/off signals from the confirmation key 34 and the end key 35, the display controller 316 drives each liquid crystal display element 33 to display characters, etc. corresponding to the display data, and each LED 36 lights up/off. An I10 port 317 that outputs a light-off signal and a transmission interface 318 that controls data transmission with the card reader display 2 via the transmission cable 5 are connected to the CPU 311 via a data bus 319.

FIG. 8 is an external view of the electronic cash register 4, in which a keyboard 42 is provided at the center of the front of the housing 41, and above the keyboard 42 is a mode switch 43 operated with a key. In addition, an electronic display 4 for displaying the total amount, etc. is provided on the upper front surface of the housing 41.
4 is provided, and this display 44 is provided on the top surface of the housing 41.
A customer display 45 having the same configuration is provided. Furthermore, a drawer 46 for storing cash etc. on the lower surface of the housing 41
is installed, and a receipt issuing port 47 is formed adjacent to the keyboard 42 on the front surface of the housing.

FIG. 9 is a block diagram of the electronic cash register 4. As shown in FIG. The CPU 411 has a built-in arithmetic circuit, etc., and operates a ROM 413 that stores fixed data such as programs via a pass line 412, and a RAM 414 that stores various input data, arithmetic processing data, and the like. Also,
A keyboard controller 415 that inputs key signals from the keyboard 42, a display controller 416 that drives and controls each display 44, 45, a printer controller 418 that drives and controls a dot printer 417 that prints on receipts, etc., and outputs an open signal to the drawer 46. At the same time, the I10 boat 419 inputs the signal from the mode switch 43, and the card reader display 2 via the transmission cable 5.
A transmission interface 420 controls data transmission between the CPU 4'1 and the CPU 4'1 via a path line 412.
Connected to 1.

The keyboard 42 includes a number key 421 for entering the sales amount, card Nα, etc., a department key 422 for entering the department in which the product is classified, and subtotals for calculating and displaying.
A subtotal key 423 for printing, a deposit/cash total key 424 for calculating and displaying/printing the total amount, and a card N as the number data.

A card Nα key 425 and the like are provided for declaring that. In addition, the mode switch 43 controls power on/off, and also controls "registration" and "payment".
This is a control switch for executing various tasks as an electronic cash register such as "setting".

As shown in FIG. 11, in the RAM 414, the item name and unit price of each menu item are set in correspondence with the menu code set for each menu item, and the number of sales points and sales amount of the menu item are accumulated. A registration data buffer R3 is formed that stores registration data created based on the menu data file R2 and card data sent from the card reader display 2 together with the corresponding card Nα.

When the power is turned on, the CPU 211 of the card reader display 2 executes the process shown in FIG. 12 according to the program in the ROM 212. That is, when the power is turned on, the message corresponding to the message Nα■ of the message table R1 is first displayed on the liquid crystal display section 23, and the system waits for the slip card 1 to be inserted into the card reader section 22.

When the STI detects card insertion, the card reader unit 22 reads the card data and stores it in the RAM 21.
Temporarily stored in 3. As card data, table Nα and card N0 are imported in addition to order items and their numbers, so based on this card data, message Nα■
A message is created and displayed on the liquid crystal display section 13-13. Next, the keyboard 28
Waits for confirmation key 24 or correction key 25 to be input. When the input of the correction key 25 is detected in ST2, the message No. ■ is displayed on the liquid crystal display section 23, and after confirming that the slip card 1 has been removed from the card reader section 22, the display is changed to the message No. wait for reinsertion.

On the other hand, when the input of the confirmation key 24 is detected in ST3, the card data in the RAM 213 is transmitted to the order display 3 and the electronic cash register 4 via the transmission cable 5, and a confirmation signal is sent back from the order display 3. wait for it to happen. At this time, the message No. ■ is displayed on the liquid crystal display section 23.

Then, when a confirmation signal is returned in ST4, the display is switched to message Nα■, and the order display 3
Wait for the end signal to be input.

When the end signal from the order display 3 is received in ST5, the message No. ■ is displayed on the liquid crystal display section 23, and the add key 26 or end key 27 of the keyboard 28 is pressed.
wait for input. When the input of the additional key 26 is detected in ST6, the message Nα■ is displayed, and after confirming that the slip card 1 has been removed, the display is changed to
Switch to the message (2), return to ST1, and wait for the re-insertion of the slip card 1 on which the additional menu has been recorded.

On the other hand, when the input of the end key 27 is detected in ST7, the end data consisting of the card number is transmitted to the electronic cash register 4, and the message Nα■ is displayed. After confirming that the slip card 1 has been removed, the display is changed to the message Nα■ and waits for the next customer to insert the card.

When the power is turned on, the CPU 311 of the order display 3 executes the processing shown in FIG. 13 according to the program in the ROM 312. That is, when card data is received from the card reader display 3 as the STI, the table No. 9 order item and number of the card data are read out.

Then, the score is displayed on the liquid crystal display element 33 corresponding to the corresponding ordered item in the corresponding table Nα. In addition, the LED 36 corresponding to the corresponding table Nα is lit and ST1
Return to

Next, when no card data is received in ST1 and input of the confirmation key 34 is detected in ST2, a confirmation signal is sent to the card reader display 2 corresponding to the table Nα of the input key, and the corresponding LED 36 is turned on. Turn off the light and return to ST1.

Next, no card data is received in ST1, no confirmation key 34 is pressed in ST2, and the end key 35 is pressed in ST3.
When the input is detected, an end signal is sent to the card data display 2 corresponding to the table Nα of the input key, the display on the corresponding liquid crystal display element 33 is cleared, and the process returns to ST1.

When the power is turned on, the CPU 411 of the electronic cash register 4 executes the processing shown in FIG. 14 according to the program in the ROM 413.

That is, the business mode selected by the mode switch 43 is determined as ST1. Then, when the registration task is selected and there is no key input from the keyboard 42 in ST2, and card data is received from the card reader display 2 in ST3, the order item (menu code) and its score are determined from the card data. Take it out. Then, as a product registration process, the unit price corresponding to the ordered item is read from the menu data file R2 and multiplied by the score to calculate the sales amount, and the score is placed in the sales points area of the corresponding order item, and the sales amount is placed in the sales points area. Add to each. Next, the card Nα is extracted from the received card data, and the two ordered items and the sales amount are stored as registered data in the registered data buffer R3 in correspondence with the card N0, and the process returns to ST1.

In addition, in the registration process, there was a lack of key human resources in ST2, and S
When no card data is received at T3 and end data is received from the card reader display 2 at ST4, the card number in this end data is extracted. Then, as a closing process, the registered data buffer R3 is searched using this card Nα, and the sales amount of the registered data corresponding to the card Nα is added to calculate the total amount. Next, the calculated total amount is added to the corresponding registration data in the registration data buffer R3, and the process returns to ST1.

On the other hand, when a key signal is input from the keyboard 42 in ST2 in the registration process, the type of input key is determined. Then, when the input of the card NO key 425 is detected in ST5, after confirming whether a number has been entered using the number key 421 immediately before, the entered number data is recognized as card Nα, and the registered data buffer 425 is searched. Do this and select the corresponding card N.

Read the registered data corresponding to. Then, the number of 1 item with the item name corresponding to the ordered item (menu code) in the registered data,
The sales amount is printed on the receipt using a dot printer 417. Further, the total amount is displayed on the display 44, 45 and printed on the receipt. Thereafter, when this receipt is issued from the receipt issuing port 47 and the drawer 46 is opened, the corresponding card number and registration data are cleared from the registration data buffer R3 and the process returns to ST1.

In the system of this embodiment configured as described above, orders, cooking, and accounting operations are managed in the following manner.

That is, when the customer arrives at table A, the waiter goes to the table with water, a menu, etc., and explains to the customer how to fill out the slip card. Once the explanation is complete, the chef returns to his original position and prepares to serve the next customer or serve the food.

On the other hand, after receiving the explanation, the customer forces the number of menu items to be ordered in the order data column 11 of the slip card 1.

Then, according to the message (message No. ■) displayed on the card reader display 2 on the table T, the slip card 1 is inserted into the card reader section 22 from the direction of the arrow 14.

Then, the order item and number recorded on the slip card 1, the table number, and the card Nα are read, and the display on the liquid crystal display section 23 is switched to the message Nα■. At this point, if the customer is OK with it, press the confirmation key 24.
If you wish to make a correction, input the correction key 25. When making a correction, a message (message Nα■
), the slip card 1 is removed from the card reader section 22, corrected, and then reinserted into the card reader section 22.

When the confirmation key 24 is pressed, the card data read from the slip card 1 is transmitted to the order display 3 and the electronic cash register 4, and the display section 23 displays the message NO.
The message changes to ■.

In the order display 3 that has received the card data, the number of ordered items is displayed on the liquid crystal display element 33 of the corresponding table number according to the card data. Furthermore, the LED 36 corresponding to the corresponding table number is lit. The cook in kitchen B looks at the display on the order display 3 and turns on the LED.
36 and press the confirmation key 34 corresponding to the table N.
Start cooking according to the LCD display corresponding to α. When the confirmation key 34 is pressed, a confirmation signal is transmitted to the corresponding card reader display 2. Then, the display on the card reader display 2 switches to the message Nα■.

On the other hand, the electronic cash register 4 that has received the card data performs product registration processing in accordance with the card data. The ordered item, its number, and sales amount are stored as registered data in the registered data buffer R3 together with the corresponding card Nα.

When the cook in kitchen B completes the cooked food, he presses the end key 35 corresponding to the table Nα of the customer who ordered the cooked food. Then, an end signal is transmitted to the card reader display 2 of the corresponding table Nα, and the display section 23 of the corresponding card reader display 2 changes to the message Nα.
Switches to O■. - On the other hand, the waiter in the audience seat A serves the completed cooked food on the corresponding table T.

Thereafter, the customer follows the message (message Nα■) on the display section 23 of the card reader display 2 and presses the order key 26 to place an additional order, or presses the end key 27 to pay the bill. When the add key 26 is input, the display on the display section 23 changes to the message No. ■, so the customer follows the message and pulls out the slip card from the card reader section 22, and writes the number of additional ordered items in the additional order data. and insert it into the card reader section 22 again. Then, the additional order data is displayed on the liquid crystal display 2 in the same way as in the above case, and cooking is started. Further, sales registration processing is performed on the additional order data in the electronic cash register 4, and the registration result is added to the registration data corresponding to the corresponding card number in the registration data buffer R3.

On the other hand, when the customer inputs the end key 27, end data is transmitted to the electronic cash register 4, and the display on the display section 23 switches to the message Nα■. In the electronic cash register that has received the termination data, the registration data of the corresponding card number is read from the registration data buffer R3, and the sales amount is added to calculate the total amount. Then, the calculated total amount is added to the corresponding registration data and stored in the registration data buffer R3.

After inputting the end key 27, the customer takes out the slip card 1 from the card reader section 22, goes to checkout place C with it, and hands the slip card 1 to the cashier. The cashier who received the slip card 1 operates the keyboard 42 of the electronic cash register 4 to enter the card number of the slip card 1, and then enters the card number.

Enter key 425. Then, the registered data buffer R3 is searched and the registered data matching the input card number is read out, the order data is printed on the receipt, and the total amount is displayed and printed.

Further, a receipt is issued and the drawer 46 is opened, so the cashier receives payment from the customer and hands over the receipt and change. With the above, ordering, cooking, and
Serving food.

The accountant's duties at the restaurant are completed.

As described above, according to the system of this embodiment, the customer fills out the form on the slip card 1 and sends the information to the card reader section of the card reader display 2.
2, the ordering process will be carried out. Therefore, there is no need for the waiter to go and take orders, which can reduce labor, and there is no risk of discomfort to customers due to orders being taken too early or too late. Additionally, customers can add to their orders themselves, so they can make additional orders whenever they want, saving them the trouble of calling a waiter. Moreover, the operation is simple because the customer can perform the operation himself according to the message displayed on the liquid crystal display section 22 of the card reader display 2.

In addition, when the slip card 1 is inserted into the card reader section 22, the order data recorded on the slip card 1 is displayed on the order display 3 in the kitchen B, so it is possible to avoid miscommunication with the waiter, or to communicate with the cook. Cooking operations can be performed reliably without making mistakes.

Furthermore, accounting operations can be performed by inputting the slip number recorded on the slip card 1 from the electronic cash register 4, so the slip card 1 can be used as a slip.
There is no need to issue separate invoices.

[Effects of the Invention] As detailed above, according to the present invention, customers themselves can manage order data in a timely manner, and can collectively manage orders, cooking, and accounting operations based on this input data. , it is possible to provide a restaurant system that can improve serviceability and reduce order mistakes.

[Brief explanation of the drawing]

1 to 14 are diagrams showing one embodiment of the present invention, in which FIG. 1 is a schematic diagram showing the overall system configuration, and FIG.
The figure shows an example of the format of a slip card, Figure 3 is an external view of the card reader display, Figure 4 is a block diagram of the card reader display, Figure 5 is a message table, and Figure 6 is a diagram showing an example of the format of a slip card. is an external view of the order display, Fig. 7 is a block diagram of the order display, Fig. 8 is an external view of the electronic cash register, Fig. 9 is a block diagram of the electronic cash register, and Fig. 10 is the block diagram of the electronic cash register. Figure 11 is a diagram showing the keyboard key arrangement in an electronic cash register, Figure 12 is a diagram showing the RAM memory configuration in an electronic cash register, and Figure 12 is a diagram showing the CPU in a cart reader display.
FIG. 13 is a flowchart showing the main processing of the CPU in the order display, and FIG. 14 is a flowchart showing the main processing of the CPU in the electronic cash register. 1... Slip card, 2... Card reader display, 3
...Order display, 4...Electronic cash register, 425...Card NO key, R1...Message table, R2...Menu data file, R3.
...Registration data file. Applicant's agent Patent attorney Takehiko Suzue Figure 14

Claims (1)

[Claims] A plurality of slip cards, a card reader display device having a display section for displaying a predetermined message and reading order data and card identification information recorded on the slip cards, and orders read by the card reader display device. an order display for displaying data; a memory section for storing the order data read by the card reader display and card identification information; an input section for inputting the card identification information; and an input section for inputting the card identification information; A cash register comprising a sales registration processing unit that compares and matches card identification information with card identification information stored in the memory unit and performs sales registration processing based on order data corresponding to the card identification information. A restaurant system featuring: