JPH0213585A - Individualized information service system for elevator - Google Patents

Abstract

PURPOSE:To readily manipulate elevator control information service and general information service as needed by classifying information service, as provided by an information service device, at more than one level and controlling information service with a specific level specified as needed. CONSTITUTION:An individualization support device 2 has an information service simulation section 2-4. Manipulation on an input/output section 2-5 causes level of proficiency and level of service to be generated from a sensibility input processing section 2-1, mode of control (such as information startup conditions and a floor to be displayed) from an information control processing section 2-2, and message data from an information data generation processing section 2-3. An information control device 7, in response to a command from the individualization support device 2, provides quantitative and qualitative control over information service at several different levels based on information from a group control device 1 and an elevator number control device 6, and outputs selected information via speakers SP 1 through SP10. In this manner, elevator control information service and general information can be manipulated readily as needed.

Description

DETAILED DESCRIPTION OF THE INVENTION [Field of Industrial Application] The present invention relates to an information guide device for elevators, and more particularly to an information guide device suitable for controlling information guides for elevators subject to group management control.

[Conventional technology]

Conventionally, elevator information guidance mainly includes service elevator reservation lights, waiting time indicators, chimes, and the like. In addition, recently, JP-A No. 60-1.91977, JP-A No. 61-136887, JP-A No. 61-2264
As described in No. 79, it is disclosed that a display device capable of displaying multiple characters is installed in the hall or in the car, and the display device displays the time, weather forecast, and event 1 information in the building. ing. It is also disclosed that the type of message can be selected from the general information depending on the length of waiting time until the service elevator arrives.

That is, since the number of characters to be displayed is limited, if the message length is longer than this number of characters, the message must be displayed by scrolling, and attention is paid to this display time and the arrival time of the service elevator.

[Problem to be solved by the invention]

The above conventional technology is suitable for providing predetermined information guidance, but it does not take into account increasing the amount of information guidance or changing the quality of information, and it There was a problem with that.

In particular, group-controlled elevators employ an assigned elevator service system to improve efficiency.

For this reason, beginners who use group control elevators have problems such as not knowing what the signs are when they see only the reserved lights, and being confused when using the elevators. On the other hand, for building employees who constantly use elevators, unnecessary information is unnecessary and concise and clear information guidance is preferable.

As described above, it is necessary to control the quantity and quality of information guidance as necessary, but this has not been possible.

SUMMARY OF THE INVENTION An object of the present invention is to provide an information guidance device that can control both quantity and quality of elevator information guidance as necessary.

[Means to solve the problem]

The above object is to divide information guidance into a plurality of levels, particularly in terms of quantity and quality, and to provide information guidance in accordance with commands corresponding to the levels. In particular, by creating a control table for the display target display device for activation condition 2, information number, etc., and controlling the information guidance while referring to this control table, information guidance can be enhanced both in terms of quantity and quality.

In addition, there is also an individualization support device that commands the control of information guidance and supports the information guidance control method and information data generation, data of the individualization support device, data of the group management control device, and data of the machine control device. The present invention is also characterized by comprising an information control device that receives the information and performs information guidance control.

[Effect]

Information guidance is divided into multiple levels and information control methods (information numbers) are defined for each level, so information can be easily controlled by simply commanding this level as needed. be able to.

Furthermore, data is exchanged between the individualization support device, the group management control device, and the machine control device, and since the individualization support device is configured separately, the system can be made more flexible.

〔Example〕

An embodiment of the present invention will be described below with reference to FIGS. 1 to 17.

FIG. 1 shows a system configuration of an embodiment of the present invention.

1 is a group management control device for efficiently controlling the operation of a plurality of elevators; 2 is a group management control device that issues control operation commands to the group management control device @1 and the information control device 7 to be described later, and generates messages for information guidance. Individualization support devices 3 to 5 support individualization support systems, and 3 to 5 are car control systems that control each elevator.

The number of elevators varies depending on the size of the building, and up to eight elevators are managed and operated. Only the internal configuration of the block 3 machine control system is shown. Reference numeral 6 indicates a machine control device for controlling the operation of the elevator, and reference numeral 7 indicates an information control device for guiding and controlling general information such as the time and weather forecast, and control information such as the status of the service elevator.

19 group management control devices mentioned above Individualization support device 2 Internal machine control device 6. The information control device 7 uses a serial multiplex transmission bus LA
It is connected to Ns and LAN4, and information is exchanged with each other. LA of two serial multiplex transmission buses
N3 is a control system bus for controlling the electric heater, and LAN4 is an information system bus for information control.

On the other hand, hall calls HC1 to HCio are also sent to the machine control device 6 via the serial multiplex transmission bus LAN1.
(Example of a 10-story building), waiting sensor HP + ~ HP1
o is connected. Similarly, the information control device 7 also has a hall display HD z -H via L A N x.
D1o and speakers 5Pt-8Pxo are connected. The hall display HDs and the speaker SPs are directly connected to the individualization support device 2 and used for information guidance simulation.

Next, the outline of the operation will be explained using FIG. 2.

FIG. 2 shows the internal processing and tables of each device 1, 2, 6.7.

The machine control device 6 includes a machine control processing section and controls the operation of the elevator. Car position and direction.

Operation information such as car calls, door opening/closing, hall calls, etc. is stored in the machine control table TBS, and this table i'
11. , are transferred to the group management control device 1 and the individualization support device 2 via the control system bus LANa shown in FIG. 1, and can be freely referenced.

In the group management control device 1, when a hall call occurs, the optimum elevator is selected by referring to the contents of the machine control table of each machine.
There are group management control processing units 1--8 to 1 that allocate. This processing result is the group management control table T B
4, and this table is also stored in the control system bus L.
It is transferred to the machine control device 6 and the individualization support device 7 via the AN 3.

The individualization support device 2 includes (1) Itg-related input processing unit 2-1, (2) information control definition processing unit 2-2, (3) information data generation processing unit 2-3, and (4) information guidance. There is a simulation processing section 2-4. An overview of each process is shown below.

(1) Sensitivity input processing unit 2-1 This process uses the input/output unit 2-5 (keyboard, CRT, etc.) to input sensibilities and generate a sensibility table using the method shown in Figure 3. This is the process of By the way, emotional input means that group management control targets for a plurality of elevators can be relatively input using qualitative indicators.

Possible methods for emotional input include a radar chart as shown in FIG. 3(a) and a bar graph as shown in FIG. 3(b). Another method is to use a menu. radar chart (a)
In the input example, (1) amount of guidance, (jl) proficiency level, (monthly
) Waiting time, (iv) congestion rate in the car, and (v) energy saving rate are input. This index is not limited to this, and other evaluation indexes may be used. In this way, a plurality of evaluation indicators can be individually commanded depending on the building, which is why this device is called an individualization support device.

Now, sensitivity indicators particularly relevant to the information guidance method according to an embodiment of the present invention are (i) amount of guidance and (■) level of proficiency. This concept is illustrated below.

(a) Guidance amount As shown in FIG. 4, as the guidance amount 2 control level increases, the types of guidance for general information such as time and weather forecast increase. In FIG. 3, the sensory input of the guidance amount is level 3, so if the sensory input level is set to the guidance amount control level, (a) time, (b) weather forecast, and (c) event information will be guided.

Note that what kind of general information is to be provided is determined by an information control definition processing section 2-2 and an information data generation processing section 2-3, which will be described later.

(b) Proficiency level As shown in Figure 5, this index is used to change the qualitative level of information guidance, and if the level of proficiency control is low, elevator control is easy to understand even for first-time users. As the level of information increases, concise and clear electric heater control information is provided. The example shown in Figure 5 is an example of a service elevator guidance display.If the level is low, a message will be displayed, and if the level is high, a pictogram will be displayed (meaning that a hall call will occur in the upward direction and will arrive in about 30 seconds). In this example, a message display and a pictogram display are alternately displayed at an intermediate level.

In addition to this guidance, it is possible to display car congestion status, elevator position information, and reversal service information on end floors.

Next, how and how the guidance amount control level and the proficiency control level are varied will be explained using FIGS. 6 to 12.

1l-(j) [Emotional input] method As shown in FIGS. 6(a) and (b), a method in which the emotional input level and the control level correspond to 1=1.
In the sensitivity input shown in the figure, the guidance control level is 3. The proficiency control level will be 2. In this method, information control corresponds one-to-one with emotional input, so the intentions of the building manager are directly reflected.

(ji) C emotional input, number of customers waiting in the hall] method As shown in Figure 7, as the number of customers waiting in the hall increases, the guidance amount control level increases, and the slope of the increase is selected by emotional input. . In other words, if the emotional input level is set high, a large amount of information will be provided even if the number of customers waiting in the hall is small.

The idea behind this control is that as the number of customers waiting in the hall increases, the hall becomes crowded, so appropriate guidance such as "Please wait in line" or "The entrance is crowded, please enter as far as possible." It can be used to increase the information transmission rate by providing more information such as "" or other general information.

A similar idea can be applied to information guidance control of a car display according to the number of passengers in the car.

(iii) I: Sensitivity input, elevator - number of users] method As shown in Figure 8, the amount of guidance is determined by the number of elevator users (cumulative number of people boarding the car) for 30 minutes, as in Figure 7. This method attempts to vary the control level.

This method increases or decreases the amount of information depending on traffic demand. For example, when traffic demand increases, 1
This can be applied when providing information such as ``We are currently busy'' or ``If you are going to the 2nd or 3rd floor, please use the stairs.''

Instead of the number of users, the traffic demand may be calculated using the average waiting time, the number of elevator activations, the number of hall calls, and the number of car calls, and the traffic demand may be similarly controlled.

(iv) [Emotional input, elapsed time from the start of elevator operation] Figure 9 shows an example of the relationship between the proficiency control level and the elapsed time from the start of elevator operation. The idea is that the longer the elevator is, the better the proficiency with using the elevator will be. In addition, the degree of inclination is
Changed by proficiency sensitivity input.

This idea can be applied not only to the level of proficiency but also to the amount of guidance. For example, at the start of operation, the amount of guidance on various precautions and usage methods can be increased, and as time passes, the amount of guidance can be reduced.

FIG. 10 is an example in which the relationship shown in FIG. 9 can be set for each floor. That is, the curve (a) is the floor at the proficiency sensitivity input level 5; in the case of the 4th to 10th floors, the curve (b) is the floor;
This is the case for the 1st to 3rd floors. This is suitable for use by a large number of general public, such as at city halls and banks. The curve (b) in FIG. 10 is responsible for this, and the 1st to 3rd floors are floors that are often used by general unspecified people, and the slope of the proficiency level is small.

The slope of the proficiency level in the - (A) curve is large because employees who work in the building always use the elevator on the office floor.

(■) [Emotional input, cumulative number of calls since the start of elevator operation] Figure 11 shows the relationship between the proficiency control level and the cumulative number of calls since the start of elevator operation. This is a method that uses the cumulative number of hall calls instead of the elapsed time shown in FIG.

(vi) C time] method FIG. 12 shows changes in the proficiency control level depending on time.

In other words, 10:00 a.m., a time period used by an unspecified number of people.
- 15:00, the proficiency control level is set to 1, and information is provided carefully and thoroughly, and at other times, the level is set to 5, and information is provided in a concise and clear manner.

This concept can also be applied to controlling the amount of guidance. Furthermore, it goes without saying that control may be performed using the day and month instead of the time.

In the following, I have explained how to control information, but (1)
In addition to the methods (vi), information control may be performed using a combination of these methods.

-15= (2) Information control definition processing section 2-2 This processing is for defining control methods such as information activation conditions and display target floors, and is defined using the input/output section.

This processing result is the message control table TB2.
is stored in

The contents of this message control table T B 2 will be explained using FIGS. 13 to 20.

FIG. 13 shows the contents of the message control table TB21 for controlling the amount of guidance, and FIG. 14 shows the contents of the message control table TBzz for controlling the learning level. Both table configurations are almost the same. That is, a plurality of display types (10 types) can be controlled for each guidance amount or proficiency level control level. Since each level has 5, tables TB211 TB22
can control 50 pieces of information. If it is desired to increase the amount of information to be controlled, the number of display types may be increased from 10 items to as many as necessary.

Message control table TB21. TBZZ
The specific contents are as shown in FIG. 15 as follows.

(a) Display enable/disable table (ENABLE FLG) This is a table that indicates whether guidance display is enabled or disabled.
Display is disabled when LL O11.

(b) Start condition table (START C0ND-N
α) A table that defines the activation conditions for information guidance, e.g.
As shown in FIG. 16, various timings (11 to t9) can be considered, and these are given meanings as shown in FIG. 17.

In other words, when there is no one in the hall, the information guide activation condition 5TART C0ND Nα=O; Timing 5TART from the cyclic display to the detection of a waiting customer in the hall and the closing of the service elevator door.
Up to C0ND Nα=8 can be considered. In addition to this, there are also timings that are not directly related to elevator movement, such as when a fire occurs.
CON D No. = 9) is also considered.

(c) Display number table (DSP ELE FLG
) 3 machines (#A) with a flag to select the display target machine.

#B, #C) indicates a certain case, and when it is II I ++, it indicates that the corresponding machine is selected.

By using the selection flag of this display number table, general information can be displayed only on the hall display of other number cars facing the service elevator side. Naturally, the hall display on the rear panel does not display anything.

(d) Display target floor table (FL FLG) Flags for selecting display target floors are prepared for 10 floors. FL
When FLG is II I ++, the indicator of the corresponding floor is selected.

By using the FL FLG, it is possible to provide information guidance on the event floor and menu display guidance on the cafeteria floor.

(e) Display priority table (DSP LVEL-No.
, ) As shown in FIG. 18, in the table that defines the priority level of information display, bits 20 to 23 indicate the timing of switching between new information display and previously displayed old information. That is, It O++ indicates that switching is to be performed unconditionally, and II I ++ indicates that switching is to be performed after the currently displayed message ends.

This means that if the number of characters on the hall display is limited to, for example, 10 characters, a long message of about 20 characters must be displayed by scrolling, and it is indicated whether or not to switch to a new display during this scrolling. On the other hand, 24-27
The bit indicates the type of message and is 110"
′ is emergency information and has the highest priority level. 1'' indicates elevator control information, and u2++ indicates general information.

(f) Display start position table (DSP ADR) first
As shown in Figure 9, the display start position X, y of the hall display
This is a table that defines . As a hall display, 0 to 159 in the X direction. , L with coordinates O~15 in the X direction
Considering an ED display, its top left coordinates are the top position.

(g) Message No. table (MSEG No.) This table is the message table T B 3 in Figure 2.
This is a table for knowing the storage location of
As shown in the figure, the message pointer table can be indexed based on MSEG and No., and the start address of the message file can be found.

Note that for each message in the message file, the 20th
A header as shown in the figure is added. That is, the header contains (1) Message data attributes (MSEGA
TB) It defines the data attributes of a message, and II
O++H character string data 1''; image data II, 2 IT; character display Nα (used for fixed character strings) ``3''''; image display No. (used for fixed images).

(ji) It11 degrees (BRIGHT) Table II for controlling the brightness of the hall display HD O++; Same as not displaying at brightness level O 1゛1”
; 1/2 level of the total brightness level 182187 Indicates the total brightness level.

If this brightness level is made variable, it can be used for the following control.

(b) When there are no customers waiting in the hall, the brightness level of all hall indicators on that floor is set to yrr 1 u, and general information is displayed.

(b) Time from detection of a waiting customer in the hall to service elevator arrival and brightness level of the corresponding hall display II 2
As II, elevator control information is displayed brightly.

Furthermore, the brightness level may be changed depending on the surrounding brightness. As described above, the atmosphere of the hall can be changed by changing the various brightness levels depending on the usability.

Note that when it is desired to control the brightness level as a whole, a brightness index may be added to the sensitivity input screen shown in FIG.

(jii) Scroll attribute (SCROOL ATB)
Scroll attributes include scroll on/off.

There are attributes related to scrolling, such as scroll speed, number of scrolls, and time required to complete scrolling.

(1v) Number of message data (MSEG NUM) This is a table that defines the number of message data.

The message data has the above message data attribute MS
Contents vary depending on EG ATB. When this message data is character data, the character size for each character (half-width size, 8 dots x 16 dots 1-1 full-width size; 16
Character attributes such as dots x 16 dots), color specifications (red, green, yellow, etc.), and highlighting (logical operations with background data such as blinks and tints) are defined. Attributes other than font size are similarly defined for image data.

(3) Information data generation processing section 2-3 This process is the process for generating the message data mentioned above in Figure 20. In the case of a single character string, it is created by kana-kanji conversion processing, and in the case of an image, it is created by image generation processing. .

(4) Information guidance simulation processing unit 2-4 Displays information on the hall display HDs using the sensitivity table TB1+message control table TB2゜message table TBa generated by the three processing units,
This is a process to see how it feels. This simulation is especially for checking the progress of the display screen, and does not need to be synchronized with the actual movement of the elevator.If necessary, it is possible to have an internal elevator model and synchronize with this. It may be displayed.

Further, although the simulation was carried out by connecting the hall display HDs, the same effect can be obtained even if the CRT display of the input/output section 2-5 is also used to display the screen here in a simulation.

The speaker 3Ps in FIG. 2 is a speaker for audio guidance for simulation. Although illustration of a specific method of voice control is omitted, voice control can be performed using the same method as display control. That is, by providing a voice control table in place of the message control table TB2 and a voice table for voice synthesis in place of the message table TBa, voice information guidance can be controlled.

The outline of the processing of the individualization support device 2 has been explained above, and next, the internal processing of the information control device 7 shown in FIG. 2 will be explained.

The processing of the information control device 7 includes (1) as shown in FIG.
) Guidance activation processing section 7-1, (2) Emergency guidance processing section 7-2
, (3) a control information guidance processing section 7-3, and (4) a general information guidance processing section 7-4, each of which is subjected to multitasking processing by the operating system O8. Below, the 21st
This will be explained using the processing flows shown in FIGS.

FIG. 21 explains the processing flow of the guidance activation processing task. This is a task that monitors whether the activation conditions described above in FIG. 17 are satisfied, and is activated at regular intervals. It should be noted that whether or not the starting conditions have been met can be determined based on the machine control table TB5 and the group management control table T in Fig. 2.
It can be easily determined from B4. In Figure 21, first,
It is determined whether activation condition 9 has occurred, and if it is satisfied, an emergency guidance processing task is activated and this processing is ended. When starting condition 9 is not satisfied, then starting conditions 1 to 8,
It is determined whether any of the following conditions holds true. If it is true, a control information guidance processing task is activated, and if it is not established, a general information guidance processing task is activated, and this process ends. When the corresponding task is activated in the guidance activation processing task shown in FIG. 21, the processing shifts to each task.

Figure 22 shows the processing flow of the emergency guidance processing task.
Processing is performed with reference to the message control table TB2z shown in the figure. First, the sensitivity table T B i
Starting condition 5 corresponding to the proficiency level of
Among TART C0ND Nα, start condition = 9 is searched, and if this is found, the following three conditions of the first order are determined one after another.

(i) Displayability ENABLE FLG = 1, (Road) Display machine DSP FLG indicates own machine, (in) Display target floor FL FLG exists, when all three conditions above are satisfied, the hall of the corresponding floor The data will be sent to the display and actually displayed.

Note that when transmitting data to the hall display, it is necessary to confirm that the previous day/evening display has finished (such as when there is a scroll display). Further, this data transmission is performed via the serial multiplex bus LAN2 shown in FIG.

The above data transmission is executed for all display types, and this processing task ends.

Next, FIG. 23 shows the processing flow of the control information guidance processing task, and FIG. 24 shows the processing flow of the general information guidance processing task. The processing content is almost the same as the processing flow shown in FIG. 22, but the only difference is the search for activation conditions in the first step.

As described above, according to one embodiment of the present invention, there are the following effects.

First, by dividing the amount of information guidance into multiple levels and defining the information necessary for display at each level, the operator can easily understand the content of the information without being directly aware of it. This has the effect of facilitating quantitative control of information guidance.

Second, since the information guidance can be controlled in stages according to the proficiency level of the elevator user, it is possible to flexibly provide information guidance to everyone from beginners to experienced elevator users.

Thirdly, the control level of information guidance amount and proficiency level can be specified by sensitivity input, number of waiting hall customers, traffic demand, elapsed time from the start of operation, or cumulative number of calls (2 hours), so information guidance is flexible. can be provided.

Fourthly, for information guidance control, a message controller 1-role table is configured to be defined, and this table includes information guidance activation conditions, target display (unit 1st floor designation) 9 display priority 8 By allowing the display top position, message number, etc. to be specified, the flexibility of information guidance control can be improved.

Fifth, since the individualization support device that supports information guidance and the information control device that specifically controls information guidance are configured as separate devices, it is possible to remove the individualization support device or
It can also be operated by placing it in a manager's room or office via the AN, greatly contributing to the flexibility of the system.

Sixth, since the individualization support device has an information guidance simulation function, it has the effect of being able to grasp the image quality of the display screen, the scrolling speed, and the content of the message in advance.

Seventh, as the activation conditions for information guidance, we consider the entire cycle from the detection of waiting customers by the waiting sensor to the arrival and boarding of the service elevator, which has the effect of providing various information guidance at the required timing. be.

Eighth, since voice guidance can be used as an information guidance medium in addition to text display, by combining these, information control can be performed in the same way, and appropriate information guidance can be provided.

Ninth, serial and multiplex transmission buses are used between the hall display and the information control device, between the hall call and the car number control device, and between the above devices and the individualization support device and the group management control device, so the wiring This has the effect of making it easier.

[O]th, since the individualization support device employs a sensitivity input method using a racer chart or a bar graph as an input method for information control, it has the effect that anyone can easily input information.

Eleventh, in the individualization support device, it is possible to specify the brightness level of the hall display (volume level for voice guidance), so it is possible to change the atmosphere of the hall or make the service elevator stand out depending on the purpose. There is an effect that can be done.

Next, other embodiments of the present invention will be described.

In one embodiment of the present invention, general information is assigned to control the amount of guidance, and control information of the electric heater is assigned to control the proficiency level. , it goes without saying that general information and control information may be mixed.

Further, although the information guide control is configured separately for the individualization support device and the information control device, they may be integrated into one device or may be included in a group management control device.

Further, although the hall call and the hall display are connected through separate LANs, they may be unified into one LAN, and the function of the information control device may be incorporated into the car control device.

Further, in the example of the proficiency level shown in FIG. 5 according to an embodiment of the present invention, the waiting situation for a service elevator is shown as an example, but this may be guided in the following manner.

In other words, information on car congestion, information on reservation changes, information on split rush operations when arriving and leaving work, etc.
The next departure information may be displayed in combination with message types and pictograms.

In addition, the information data in one embodiment of the present invention was generated by the kana-kanji conversion process of the information data generation processing section in the individualization support device 2, but this was performed using the handwritten character recognition function as shown in FIG. A handwriting input device having the same may be connected via R8-232C. By connecting this handwriting input device, anyone can easily input information.

Further, in one embodiment of the present invention, an example of information guidance for group-controlled elevators has been shown, but similar effects can be obtained in information guidance for individual elevators.

Further, in one embodiment of the present invention, information guidance for passengers waiting in the hall has been described, but this can be implemented in the same way for information guidance for passengers inside the car.

〔Effect of the invention〕

According to the present invention, elevator information guidance can be controlled step by step at multiple levels, making it possible to quantitatively and qualitatively control information guidance.

This has the effect that elevator control information guidance and other general information guidance can be easily operated depending on the situation. It also has the effect of being able to respond flexibly to system construction.

[Brief explanation of the drawing]

FIG. 1 is a system configuration diagram of an embodiment of the present invention, FIG. 2 is an internal block diagram of FIG. Figures 13 to 20 are diagrams explaining the table configuration of an embodiment of the present invention, and Figure 2
1 to 24 are process flow diagrams, and FIG. 25 is a diagram showing another embodiment of the present invention. ] ・Group management control device, 2 Individualization support device, 3 to 5
Unit control system, 6 Unit control device, 7・Information control device, HC・Hall call, SP...Speaker, HD...
Hall display, LAN/serial multiplex transmission bus, HP
・Hall waiting sensor.

Claims (1)

[Claims] 1. In an information guidance device for an elevator operating between multiple floors, the information guidance of the information guidance device is divided into a plurality of levels, and the levels are commanded as necessary to provide information guidance. An elevator individualization information guidance device characterized by comprising a means for controlling. 2. The personalized information guide system for an elevator according to claim 1, wherein the information guide is divided into a plurality of levels for the purpose of quantitatively controlling the information guide. 3. The personalized information guide system for an elevator according to claim 1, wherein the information guide is divided into a plurality of levels for the purpose of qualitatively controlling the information guide. 4. The elevator according to claim 2, wherein the quantitative control of the information guidance is performed on at least one of time, weather forecast, event, specific floor guidance, and news other than elevator control information. Individualized information guidance device. 5. The elevator individualization information guidance device according to claim 3, wherein the object of qualitative control of the information guidance is elevator control information guidance. 6. The information guidance control includes at least one of the following: emotional input, the number of customers waiting in the hall, the number of elevator users, the average waiting time, the elapsed time from the start of elevator operation, the cumulative number of calls, each floor, and the time. 2. The elevator individualization information guidance device according to claim 1, which is implemented by a combination. 7. The control of the information guidance includes at least the information guidance on/off flag, activation conditions, target display, display priority, display top position, display message number. 2. The elevator personalized information guidance system according to claim 1, wherein the information guidance is controlled while referring to a message control table storing the information. 8. The activation conditions for the information guidance are at least a periodic timer, when a waiting customer is detected, when a hall call occurs, when a service elevator is determined, when a service elevator is changed, when a car other than a service elevator arrives, and a predetermined car arrival time. 7. The personalized information information guide system for an elevator according to claim 6, wherein the information guidance system is used at the time when the door opens, when the door starts closing, when the door closes ends, and when an emergency such as an earthquake or fire occurs. 9. In an elevator information guidance device that performs group management control of a plurality of elevators in service between floors, an individualization support device that instructs the control of the information guidance and supports the information guidance control method and information data generation. and an information control device that receives the data of the individualization support device, the data of the group management control device that performs group management control, and the data of the unit control device that performs individual control of the elevator, and performs information guidance control. An elevator individualization information guidance device characterized by comprising: 10. The elevator individualization information guidance device according to claim 8, wherein the individualization support device has a built-in information guidance simulation function so that the information guidance can be evaluated in advance. 11. The elevator personalization support device according to claim 8, wherein the control command input for information guidance of the personalization support device is performed using a radar chart or a bar graph divided into at least a plurality of levels. 12. The elevator individualization support device according to claim 8, further comprising means for issuing a command indicating the strength of information guidance of the information control device to the individualization support device.