JPH0264862A - Order placing information transmitting and receiving system in order receiving and placing system for commodities of many kinds - Google Patents

Abstract

PURPOSE:To make the receiving and the placing of an order correct and smooth, and to make the transmission of intention between a purchaser and the receiver of the order sure by constituting system so that the placing and the receiving of the order can be performed independently. CONSTITUTION:The purchasers A to C select commodities to order from a commodities menu displayed on the display devices of order placing systems (a) to (c), and transmit them together with ordered numbers to an information processing device M, and the information processing device M stores them in the storage areas A to C of prescribed addresses. An order receiving side D reads out the ordered contents of the purchaser at any time by accessing the prescribed address of the information processing device M. Besides, the information processing device M is set so that it can transmit and receive message information to/from the selected system among the order placing systems (a) to (c). Thus, the receiving and the placing of the order of the commodities of many kinds can be performed efficiently, and as for information accompanied with the placing of the order of the commodities and reporting information from the order receiving side to the order placing side, the transmission and the reception of the information can be performed selectively.

Description

[Detailed Description of the Invention] [Industrial Application Field] The present invention relates to an ordering system for a wide variety of products, and in particular, the present invention relates to an ordering system for a wide variety of products, and in particular, for example, a system for ordering a wide variety of products on a daily basis, such as between a business establishment such as a restaurant or a liquor store. The present invention relates to an ordering system that enables efficient ordering and placement. Furthermore. The present invention is configured to enable the transmission and reception of information between multiple ordering parties and ordering parties, and the transmission and reception of information regarding product orders between all ordering parties and ordering parties. Regarding notification information to the ordering side, etc., this relates to an information transmission/reception method that enables selective transmission and reception of information.

[Conventional technology] Regarding the ordering and placing of orders for beverages such as alcoholic beverages between business establishments and liquor stores,
Due to different business hours, it is difficult to place and receive orders for products. In other words, the business hours of regular business stores are late at night, and inventory checks of alcoholic beverages and other beverages, orders for replenishment of missing items, and other tasks are often carried out after business hours have ended. Normally, replenishment of missing products must be completed before the store opens the next day, which requires quick ordering and product delivery. Therefore, orders for these types of products are normally placed by telephone.

[Problem to be solved by the invention] On the other hand, liquor stores have normal business hours, so in order to receive orders for products from business stores, employees of liquor stores have to work overtime and have to work outside of business hours. The system accepts product orders from business stores, or temporarily records product order details from business stores on magnetic tape using an answering machine or the like.

Not only is it difficult for the liquor store employees to work overtime, but the burden of personnel costs due to overtime allowances, etc. is high, and orders for products are placed over the phone, which requires mutual records of orders and orders. Therefore, there is a lack of accuracy in receiving and placing orders. On the other hand, in the latter case, the order details are temporarily recorded on magnetic tape, which improves the accuracy of ordering compared to the former, but because the ordering time of business stores is concentrated in a short period of time, many business stores When placing and receiving orders for products from a liquor store, the telephone on the liquor store side is busy for a long time, and the business store has the inconvenience of having to make repeated dial calls. In addition, in normal answering machines, the recording capacity of magnetic tape is limited, and when the entire recording area of the tape has been recorded, the product returns to the first recording area and starts new recording. If there is a concentration of orders, a part of the order records will be erased, making it impossible to receive orders.

SUMMARY OF THE INVENTION Therefore, the present invention aims to solve these conventional problems in ordering and placing orders for a wide variety of products, and to provide an ordering system that can efficiently and accurately place and receive orders.

Furthermore, since the desired conditions such as the desired delivery date and time can be specified at the same time as the desired products and their quantity, the ordering and receiving of products can be carried out more efficiently.

SUMMARY OF THE INVENTION Therefore, an object of the present invention is to make it possible to receive and place orders for a wide variety of products and to transmit information from the ordering side to the ordering side reliably and quickly, and also to allow the ordering conditions desired by the ordering side to be integrated into the order contents. Our objective is to provide an ordering system for a wide variety of products that can be sent and received as a department.

[Means for Solving the Problems] In order to achieve the above and other objects, a first configuration of the present invention provides a display device that displays a plurality of products set in advance in a menu format, and a display device that displays a plurality of products set in advance in a menu format. a plurality of ordering side communication devices equipped with input means for inputting the selection of products in the menu and the number of items to be ordered, and connected to the plurality of ordering side communication devices,
an information processing device having a storage device assigned to each ordering side communication device and having an address for temporarily storing ordering information transmitted from the corresponding ordering side communication device; The information processing device is comprised of a reading device that sequentially accesses information storage addresses to read order information, a display device that displays the read order information, and an order-receiving side communication device that includes an input device. It is set to be able to receive the order details of the ordered product and the number of items ordered from all the ordering side communication devices of the plurality of ordering side communication devices, and the ordering side communication device selected from the plurality of ordering side communication devices An information transmission and reception method is provided in an ordering system for a wide variety of products, which is characterized in that it is set to be able to transmit and receive message information.

According to the second configuration of the present invention, a display device that displays a plurality of preset products in a menu format, and an input means for inputting the selection of products in the display menu and the number of items to be ordered are provided, making it impossible to input order conditions. A first ordering side communication device set to a second ordering side communication device which is set to be able to input ordering conditions and has an input means for inputting ordering conditions; an information processing device that is connected to the information processing device and includes a storage device that temporarily stores order information that is assigned to the ordering side and that is transmitted from the corresponding ordering side communication device; The 1Fi ordering side communication device is composed of a reading means for sequentially accessing information storage addresses to read ordering information, a displaying means for displaying the readout ordering information, and an ordering side communication device equipped with an input means. is a system for transmitting and receiving ordering information in an ordering system for multi-product products, characterized in that ordering information such as selected products, number of items ordered, ordering conditions, etc. is transmitted to the communication device on the order receiving side via the information processing device. A method is provided.

Further, according to the third configuration of the present invention, a plurality of display devices each having a display device that displays a plurality of preset products in a menu format, and an input means for inputting the selection of products in the display menu and the number of items to be ordered. an ordering side communication device; and a storage device connected to the plurality of ordering side communication devices and having an address assigned to each ordering side communication device and temporarily storing order information transmitted from the corresponding ordering side communication device. an information processing device comprising: a reading means connected to the information processing device and sequentially accessing storage addresses of the ordering information to read out the ordering information; a display means displaying the read ordering information; and an inputting means. and an order-receiving communication device equipped with the information processing device, and a message storage address for storing message information transmitted from the order-receiving communication device and an instruction code specifying a destination of the message information is set in the storage device of the information processing device. and the information processing device automatically transmits the message information stored in the message storage address when the information processing device is connected for communication with the ordering side communication device to which the message information is to be transmitted specified by the instruction code. Provided is an information transmission and reception method in an ordering system for a wide variety of products, which is characterized by the following.

[Function] The ordering system according to the first and second two-legged inventions is
The ordering side and the ordering side are configured to be able to access the information processing device interposed between the ordering side and the ordering side independently of each other. That is, the orderer selects the product to order from the product menu displayed on the display device on the ordering side and sends it to the information processing device along with the number of items to be ordered, and the information processing device stores this in the storage area at a predetermined address. Write +Q. On the order receiving side, by accessing the predetermined address of the above-mentioned t,+1 information processing device, the order contents before the order is placed can be read out at any time.

Note that the ordering conditions, such as the delivery date and time desired by the ordering side, are transferred to the ordering side as part of the ordering information, together with the ordered products and their quantities, via the above-mentioned information processing device.

[Embodiments] Hereinafter, a multi-product ordering system according to a preferred embodiment of the present invention and a multifunctional telephone device suitable for use in this ordering system will be described with reference to the accompanying drawings.

FIG. 1 shows an outline of the basic idea of the present invention, and in this example, business establishments A% B and C are alcoholic beverages at bars and restaurants, etc.
This is a store that sells soft drinks, etc. (hereinafter abbreviated as alcoholic beverages, etc.), and therefore, the order taker who receives orders for products such as alcoholic beverages from this business store is a liquor store. Each business store A, B, C
There are ordering systems a, b, c for ordering alcoholic beverages, etc.
These ordering systems a, b, c are connected to V via public lines a1, b, c, such as telephone lines.
It is connected to a large-scale storage device M such as an AN. On the other hand, the liquor store side is equipped with a product ordering system d.
This order receiving system d is connected to a large-scale storage device M via a public line d.

Each business store A%B%C stores ordering information in the large-scale storage device M through its own ordering system &,b,c.
send to The large-scale storage device M stores product ordering information received from the ordering systems a, b, and c of each business store in a storage area at an address assigned to each ordering system.

The liquor store runs the ordering system d at any time,
By sequentially specifying the addresses of the large-scale storage devices M allocated to the ordering systems a, b, and c of each business store, the ordering information for the products stored in each storage area is read out.

The configuration of the ordering system according to the preferred embodiment of the present invention will be explained in more detail with reference to the drawings from FIG. 2 onwards. FIG. 2 shows an example of an ordering system of an ordering system according to a preferred embodiment of the present invention, which uses a telephone line to communicate with a VAN that constitutes a large-scale storage device. It is built into a multifunction telephone device lOO as shown in FIG.

As shown in FIG. 2, the ordering system of this embodiment is composed of a microcomputer 102, and this microcomputer 102 has input means 104 for manually inputting product ordering information, and an input means 104 for manually inputting product information and ordering control. A storage device +06 that stores programs, and a multifunctional display 10 that displays product information, operating instructions, and other information.
8, and a central control unit (CPU) 1 that executes the control program stored in the storage device +06 and controls ordering operations.
10, and an output device 114 connected via a telephone line 112 to the VAN 200 (see FIG. 6) that constitutes the large-scale storage device M.

Furthermore, the CPU+IO of the ordering system includes a printer 11 that functions as a recording device for recording product order information.
6.

The storage device 106 is composed of a ROM 20 that stores constant data such as the control program described above, and a RAMI 22 that stores variable data such as product order information. The RAM 122 stores, as product information, all products such as alcoholic beverages handled by business establishments that use the ordering system, along with product order information. This product information consists of a product code for each product. The control program stored in the ROM 120 includes a display control program, which converts each product code of the product information stored in the RAM 122 and performs product order input to display the product name on the display screen of the display 108. The system is configured to switch between displaying two order input screens: a screen (FIG. 6a) and an order condition input screen (FIGS. 6A and 6C) including instructions such as delivery date and time. Furthermore, in this embodiment, messages can also be input using the order condition input screen as shown in FIG. 6C. In this example, the content of the message normally used in each business store, for example, the condition of the product at the time of delivery (if the desired product is beer or juice, whether or not you want it cold, etc.) is the message. It is possible to specify a message using an input code of - to several digits.

Note that, as shown in FIGS. 6C and 6D, the input screen for ordering conditions can be different for each ordering system 100. That is, on the ordering condition input screen shown in FIGS. 6C and 6C, it is possible to input both ordering conditions and a message, whereas on the input screen shown in FIG. 6D, only a message can be input.

These input screens are appropriately set by changing the settings of the display control program according to the ordering state of the orderer.

In the following explanation, the setting in which no ordering conditions or messages are entered at all, that is, the setting in which the ordering conditions input mode is not set, is referred to as the first setting of ordering conditions, and the setting in which only messages are entered on the display screen shown in Figure 6 d. This is called the second setting of ordering conditions, and the setting in which both the ordering conditions and the message can be entered using the input screen shown in Figure 6C is called the third setting of ordering conditions.

When placing an order for a product, the orderer first calls up the product order input screen shown in Figure 6, 1 on the display 10B, selects the desired product from the product list displayed on the product order input screen, and completes each order. Enter the order quantity of the product. Once you have specified all the desired products and the order quantity, the display will switch to the initial screen for inputting ordering conditions shown in Figure 6 (a) or 6(d). If specified, the ordering conditions are displayed, and if a message is specified, the ID code of the specified message is displayed.

In the illustrated embodiment, the orderer is configured to specify the desired message using the ID code using a symmetric table of message and ID code that is provided separately. Instead, the message field is used as a scroll screen, and the message messages stored in the RAM are sequentially displayed on the display by operating the UP/DOWN key, and the orderer can place an order from the displayed message message along with the order details. It is also possible to select the message to be sent to the recipient.

CPU110 sends the inputted ordered product, corresponding ordered quantity, ordering conditions, and message as ordering information to the VA via the output device 114 and the telephone line 112.
Output to N200.

At the same time, the CPU 110 executes the printer control program, and the product name, order quantity, order conditions, and message of the product corresponding to the product information output to the VAN 200 are recorded on recording paper by the printer 116. .

Note that the output device of the ordering system described above is provided with an ordered product storage area 168 that temporarily stores order information of all ordered products and the number of ordered products.

A multifunctional telephone device with the above ordering system built in! 00 is a handset 1 for normal telephone communication, as shown in FIG.
24 and a telephone main body 126, and a display 108 is provided on the top surface of the telephone main body 126. In addition to product information stored in the RAM 122, the display 108 displays a function mode selection screen (fourth screen) of the telephone device. figure),
Various display screens such as a normal dial communication dial screen (FIG. 5) and a product ordering mode screen (FIGS. 6 & b, c, and d) are switched and displayed. Additionally, the illustrated telephone device includes a RAM card 128 for inserting Opcidin functionality.
An insertion slot 130 for inserting a RAM card 128 is provided.
Operation instructions, input screens, etc. for additional functions stored in are displayed on the display. These display screen displays, display selections, switching, etc. are controlled by a display control program stored in the ROMI 20.

Further, the telephone device 100 shown in FIG.
A touch panel 132 is overlaid on both sides of the display, and this touch panel 132 allows data input by touching it with a finger.
It is configured such that an input operation can be performed by directly touching the display information displayed on the display 108 with a finger.

As shown in FIG. 7, the ordering information output from the ordering system includes a data portion i34 indicating an ID code assigned to each ordering system in order to identify the ordering system;
Product code part 13 indicating the product code of the product to be ordered
6 and a numerical data part 138 indicating the order quantity, and furthermore, at the end of all the input information, there is an E indicating the end of the data.
It has an ND data portion 140. These data 1
34.136.138, +40 are configured as serial data in order to be transmitted and received via a telephone line.

In the above embodiment, communication data is transferred using a public telephone line, so the data structure is serial data as shown in FIG. When communicating using a large-capacity communication line such as, it is also possible to convert this into parallel data.

As shown in Figure 8, the VAN that constitutes a large-scale storage device
200 has a storage area allocated to this ordering system, and this storage area includes a storage area 202 for constant data such as control programs, and product names, manufacturer names, and product codes of all products handled by the liquor store. A mask file storage area 204 that stores product information such as product information, the ID code of each business store, and the corresponding address, and a message storage area 206 for exchanging messages between liquor stores and business living rooms.
The ordering information storage area is allocated with an address recorded in a mask file corresponding to an ID code specified for each ordering business store.

The VAN 200 has a transmitting/receiving device 208 connected to the telephone line 112, and receives order information received via the telephone line. The address of the mask file 204 is searched based on the ID code shown in the D-coco part 136, and the product information and quantity information are stored in the corresponding address part of the ordering information storage area.

Since the VAN200 operates on a time-sharing basis, it can be accessed simultaneously by multiple ordering systems.
Therefore, there is no need to repeat the dialing operation when a call is busy, unlike the conventional ordering and placing orders by telephone.

As shown in FIG. 9, the order receiving system 300 installed at the liquor store side includes a transmitting/receiving device 304 connected to a VAN 200 via a telephone line 302, a storage device 306, and a CPU 3.
08, a display 31O, a printer 312, and a keyboard device 314. The storage device 306 is composed of a ROM 316 that stores control programs such as an order control program, and a RAM 318 that stores variable data such as order information.
18 contains a business store information file 320 that records product information on the products handled by each business store and records of orders received from each business store, as well as names of all products handled by the liquor stores, manufacturer names,
Product information file 322 that stores product information such as inventory amount
It also includes a message recording section 324 that records messages sent from liquor stores to business establishments.

The operation of this order entry system is controlled by a control program stored in ROM 316 in response to manual input via keyboard 314. That is, when an order acceptance command is input via the keyboard 314, the CPU 308 sends a read command to the VAN 200 via the transmitting/receiving device 304.
Output to. The control device 210 of the VAN 200 starts a read operation in response to this read command, sequentially designates each address of the order information storage area, reads out the order information stored in the storage area of each address, and reads out the order information stored in the storage area of each address. As serial data with the structure shown in the order receiving system 300
Output to.

The order receiving system 300 temporarily stores the order information received from the VAN 200 in the temporary storage register 326 of the transmitting/receiving device. The CPU 308 of the order receiving system 300 has a ROM3
The order information stored in the temporary storage register 326 is sequentially read out for each business store by the control program stored in the RAM 318, and the order details for each business store are assigned to each business store in the business store information file 320 of the RAM 318. data to a new storage area. The CPU 308 sequentially specifies each address of each order information storage area, displays the order contents on the display, and operates the printer 312 to print the order contents on recording paper.

Note that the control program stored in the ROM 316 includes a display control program and a printer control program, and the display control program is
The coded business store name, product information, etc. are converted into product names and business store names, and the converted business store names are displayed on the display 31O.

On the other hand, the printer control program converts business store names, product names, etc. into printer codes such as ASCII codes.

The message information sent from the liquor store to each business store includes new product information, holiday information from the liquor store, and the like. Message information includes information that needs to be sent to all ordering business branches and information that needs to be sent only to some specific business branches, depending on the content, so an instruction code is assigned to each message. It is desirable to configure the message information to be sent to the business branch designated by this instruction code.

As described above, message information inside the liquor store is recorded in the message recording section 324 of the order receiving system 300 and transferred to the message storage area 206 of the VAN 200. When the control device 210 of the VAN 200 receives the ordering information from each ordering system I00, it checks the instruction code of the message information stored in the message storage area 206, and checks whether the stored message information corresponds to the client's business. It checks whether there is an instruction to send a message to the store, and if there is an instruction to send a message, it generates a message signal indicating that there is a message to be sent, and sends this to the ordering system 100. . In this embodiment, it is desirable that the message signal be transmitted immediately after the ordering information from the ordering system 100 has been transferred.

When the ordering system 100 receives the message signal,
Send a message transmission request signal to VAN200 and
Triggers the AN to send a message. The ordering system 100 receives the message from the VAN 200,
The printer 116 is operated to print, or the information is displayed on the display 108.

Hereinafter, order receiving and placing operations employing the message sending/receiving system according to the present invention will be explained with reference to the flowchart shown in FIG. 1θ.

The multi-function telephone device shown in FIG. 3 normally displays the function selection menu shown in FIG. 4, and when performing a normal dialing operation, the user touches the "Dialing" display area 144 with his or her finger. As a result, the display screen shown in FIG. 5 in the dial transmission mode including the numeric keypad 146 with a normal dial key arrangement is displayed on the display. This dial call display screen further includes a dial number display section 148 that displays the input dial number, and a display section of the destination display section 150 when the dial information of the destination party is registered in the RAM l 22. Speed dial instruction switch section 152, cancellation switch section 154,
Various operation switch parts such as an on-hook mode switch part 156 and a transmission switch part 158 are also provided.

On the other hand, when ordering a product, click [Product order 1 display section 1
60 to start the product order control program stored in the ROM 120.

The CPU IO executes the product order control program in response to this.

When the product order control program is executed, first, in step 1002, a product order input screen stored in the ROMI 20 is displayed. As shown in FIG. 6, this product order input screen includes a numeral section 162 for inputting numbers and codes, and a product display section 164 for displaying the names of all products or a predetermined number of products handled by occupational diseases. A quantity display field 166 is formed adjacent to each product name display field. In the illustrated embodiment, the product display section 164 has a display capacity (for example, 30 products) that can collectively display all the products handled in a normal work-related business.

As shown in FIG. 6, this product display i1<164 displays the product name obtained by converting the handled product stored in the RAM 122 as a product code into character information.

Product order input is performed using the order input screen displayed on the display 108 in step 1002, and the corresponding product is specified by touching the desired product display field with a finger. If there is no product to order among the products displayed on the display 108, that is, if you want to order a product to be added as a new product, use the code entry key and numeric keypad to place an order using the product code table. tL'4-Enter the product code. In this case, the input product code is displayed in the product 6 column of the display lO8.

In addition, in this embodiment, when ordering a product that is not included in the product menu, the new product is specified by inputting a code, but for new products, an operator with a work illness can place an order by telephone. In addition to accepting the order in response to this telephone order, the worker may also visit the workplace and change the menu settings of the ordering system. Also, V
Product information for all products, such as manufacturer name, product name, price, etc., is stored in the storage device of the AN 200 as a database, and when ordering a new product, guidance is displayed on the ordering system, and the orderer can refer to this guidance. It is also possible to specify the product at the same time. Once the product is specified, the CP LJ I l O performs step 100.
At step 6, the display control program is activated by an interrupt, and the display of the product display column displaying the specified product is inverted in black and white to indicate that the product displayed in the display column has been specified. At the same time, the product code of the specified product is sent to the ordered product storage area 16 of the output device 114.
It becomes old in 8. Following this, step 100
The order quantity M of the product specified in step 8 is input using the numeric keypad part 162. The input quantity is displayed in quantity display 4111
The numerical value is displayed in the part corresponding to the designated product in 1166, and is also recorded in the ordered product storage area 68 in correspondence with the product code.

Next, in step 101O, the degree of order number jjt (
Enter “Case” and [Rose 1). This m-position input is
It functions as a product order confirmation input, and the number ti1 is entered in the quantity display field.
In addition to indicating the degree of condolence, the order for the product will be confirmed.

After the processing in step +010 is completed, the input standby state waits for the next input.
is triggered. In step 1012, it is determined whether the input is a designation of the next ordered product or indicates the end of order input r.

To end the purchase order input, the END key 170 on the purchase order input screen is operated, and END data is input accordingly. CPUll0 outputs the input data to EN.
The input is determined by comparing it with the D code data. As a result of the determination in step +012, if the input data is input data or product specification data, the process returns to step 1004 and
The processing from steps 1004 to +010 is repeated.

On the other hand, when the input of the END code is detected in step 1012, this END code is stored in the order information storage area 16.
8 and is stored as an END code indicating the end of the serial order data transferred to the VAN 200.

On the other hand, for CPUll0, the END code is step 101.
If detected in step 2, the display control program is executed by interrupt in step +014, and the display on the display 10H is changed from the order input display screen to the first! The ordered product confirmation screen shown in the figure is displayed. As shown in Figure 1+, the ordered product confirmation screen displays the name of the ordered product, the number of orders 1, and the quantity Oi stored in the ordered product storage area 168. At the same time, the ordered product confirmation screen has a confirmation switch section 172, a correction switch section 174, and a cursor switch section 176. When the ordered product and quantity are confirmed, the confirmation switch 172 is operated. On the other hand, if there are items to be corrected in the ordered product and quantity, the correction switch is operated. In response, cursor +78 is displayed on the display screen. The cursor 178 sequentially moves through the displayed product name, quantity, and unit by operating the cursor switch section 176, and specifies the item to be corrected. The delete key 180 and the add key 182 are the cursor 17
8 specifies the product name, the operation is performed to delete or add the ordered product. That is, the delete key 18 is pressed while the product name is specified by the cursor 178.
When 0 is operated, the specified product is deleted from the ordered product confirmation screen, and along with this, the business information data stored in the ordered product storage area 168 is also deleted. On the other hand, when the additional key 182 is operated, the display! Step 08 temporarily returns to the product order input screen, where a new product is designated and the number rd is input.

On the other hand, when the operation of the confirmation switch 72 is detected in step 1014, the order condition input routine (FIG. 12) is executed in step 1016.

In the order condition input routine, first step lIO
In step 2, check the setting level of ordering conditions for the ordering system. In this embodiment, in order to avoid setting the ordering conditions, the setting level of the ordering conditions set for the ordering system is checked by checking the flag value of the setting level identification flag set in the flag register 123 of the ordering system. judge. That is, the flag value of the above recognition flag is.

If it is set to 0", it is recognized that the order condition input setting is the first setting, and the flag value of the recognition flag is set to "! ”, it is recognized that the order condition input setting is the second setting,
When the flag value of the recognition flag is set to "2", it is recognized that the order condition input setting is the third setting.

In step 1102, the flag value of the recognition flag “I
” is detected, at step 1104, the input screen shown in FIG. To explain the input operation using the input screen of
, "No" keys 191a, 191b are used to enter the message contents using the numeric keypad 192.
93 to complete the message input. In addition, in the figure,
The ``Create'' key is used to cancel the ordering operation while inputting a message, and the ``Delete'' key is used to correct an incorrect input when a message S code or the like is inputted by mistake.

Step l! Step 1106, +10 regarding the input screen of FIG. 6d displayed on the display 108h at 04
If the message is input in step 8 and the "No" key 191b is operated in step 1106, step!
! 10, [Input completed rJ key 193 operation detected,
Processing is returned to the ordering program shown in FIG. 1O. on the other hand,
If the Yes 1 key 191a is operated in step 1106, the input of the message code is accepted in step 1108, and the operation of the "input complete" key 193 is detected in step 1110.
The process returns to the ordering program shown in FIG.

On the other hand, if the flag value "2" of the identification flag is detected as a result of the determination in step 1102, step 1
112 The input screen shown in FIG. 6 is displayed on the display L, and steps 1114 to 1120 and 1106 to 11
Ten processes are executed.

Here, the input screen shown in Figure 6, c and the output screen using this
To explain the input operation of the tL condition, Fig. 6 shows the following.
This is the initial screen for inputting ordering conditions and transmission 3 at the third setting level, and in the illustrated example, delivery date and delivery time are set as ordering conditions, and each row! 94.195 says “
No 1 keys 194a, 195a and “Yes” key 19
4b and 195b are provided. Further, on this display screen, a message input line 196 is provided, and this message input line also has a [No 4 key 196a and a "Yes" key 196b].
is provided. Furthermore, an input confirmation key 197 is provided on this input screen.

In inputting order conditions and messages using the input screen shown in Figure 6 at the third setting level, the "No" keys 194a, 195a, and 196a in all rows are operated, and the confirmation key 197 is also operated. If so, the ordering conditions and message are inputted, and only the ordering details such as the ordered product and the number of items ordered are transmitted as ordering information. On the other hand, order conditions and letter-1 input line 194.195.19
1 of 6" key +94b, +95b, +9
6b is operated, the input screen changes to the 6th one.
The screen shown in FIG. 6 changes to the screen shown in FIG. 6C, and the ordering conditions and message code are entered using the numeric keypad +92.

Now, returning to FIG. 12, we will explain the ordering conditions and message input according to the third setting level. The operation is the same as when the "No" key is operated at the setting level, and the operation when the "Yes-1" key is operated is the same as the operation when the "Yes J key is operated, so I will not explain it here. Omitted.

When the identification flag value "2" is detected in step 1106, the order condition input screen shown in FIG. Then, the Stella 1114 input screen switches to the screen shown in FIG. 6C, and the delivery date input using the numeric keypad 192 is accepted at step +116. At this time,
After inputting the delivery date using the numeric keypad, the "Input Complete J key is operated and delivery 11 input is completed. Then, step 11
If the operation of the "Yes" key 1951 in the delivery time input line is detected in step 1120, the numeric key 19 is pressed in step 1120.
The delivery time input using 2 is accepted. At this time, after the input of the delivery time using the numeric keys is completed, the [-input complete] key is operated, and the input of the delivery time is completed. Furthermore, step 11
The input of the message is accepted through the processes of 06 and 1108.

Thereafter, in step zio, the input confirmation key is operated to end the input processing of the ordering conditions and message.

Also, in steps 1114.1118.1106, all input rows have rL missing J# 194a, 195a, 19
When the operation 6a is detected, the input confirmation key is operated in step 1+10 to end the input processing of the ordering conditions and bill.

At step 1016, CPUll0 reads the dial number of VAN 200 stored in ROM 120, automatically starts the outgoing operation, and, depending on the connection with VAN 200, at step 1018, includes the order details, order conditions, and message. Transfer order information.

When the transfer of the ordering information is completed, the VAN 200 stores the received ordered product information in the ordering information storage area at the address specified by the [D code] and outputs the ordering number to the ordering system.

When CPUll0 of the ordering system detects the input of the ordering number, it sets a transmission completion flag in step 1020. Then, in step 1022, the order number and transmission completion message are displayed on the display 108.

On the other hand, the control device of the VAN 200 compares the products in the received ordering information with the products handled by the occupational illness stored in the mask file 204 and the ordered products, and finds that some products are not registered as handled products. in case of,
In addition to updating the mask file, the ordering system R
Product information update data for updating the product information stored in the AMI 22 is transferred to the ordering system, and a message sent from the liquor store to the business store is read from the message storage area 206 and transferred to the ordering system.

As mentioned above, when sending a message, VA
N200 transmits the order number to the ordering system 100, and at the same time checks the message information instruction code stored in the message storage area 206, and if it is necessary to transmit the message information to the business office with which it is communicating,
Outputs a message signal.

When the VAN 200 completes transmitting the product information update data and message signal, the VAN 200 transmits the communication destination transmission system 100.
cut off the line with. At this time, the line on the calling system +00 side is maintained in a connected state.

When the sending system receives the message signal, it sets the message flag in the message flag register 123 to indicate that it has received the message signal.

CPtJIIO checks the presence or absence of update data for product information in step +024, and if update data is received, updates the product information in RAM t22 in step 1026.

Next, CPUll0 of the sending system +00 steps! At step 028, the presence or absence of a message signal is detected by checking whether the message flag is set in the message flag register, and if the message flag is set, a message transmission request signal is generated at step 1030; Send to VAN200.

The VAN 200 restores the line connection in response to the message transmission request signal from the sending system 100, and transfers the message information stored in the message storage area to the communication partner's ordering system! Send to 00.

Ordering system! 00 temporarily stores this message information in the ordered product storage area 168 of the output device 114 and displays the message on the display 108. Next, in step 126, the CPU 10 reads the ordered product information stored in the ordered product storage area 168 of the output device 114, starts the printer control program to operate the printer, and reads the ordered product information and the liquor store's information. Print the message on recording paper. After the processing in step 1026 is completed, the processing of the order placement control program is ended.

The above embodiment merely shows an example for implementing the ordering system of the present invention, and the configuration of the present invention is not limited to the above embodiment, and may fall within the scope of the claims. Any configuration that satisfies the described configuration and achieves the problem to be solved by the present invention is possible. For example, the display screens of each display described above are merely examples for achieving the functions of the present invention, and any changes can be made.

For example, in the above embodiment, for a new product to be ordered, the order is placed by inputting a code, the existence of the new product is detected in the VAN, and the product information in the ordering system is updated. In order to simplify the system, only new products are ordered by telephone from the business store to the liquor store, the liquor store maintains the VAN master file, and the product information in the ordering system is maintained based on the maintained product information. It is also possible to do so.

Furthermore, in addition to the above-mentioned product ordering function, the above-mentioned multi-function telephone device has an additional built-in function that includes a dial that stores the dial information of a plurality of receiving stations that are input in succession to the above-mentioned dial-out function. a storage means; a transmitting means for performing a dialing operation based on the dial information of the receiving station having the highest order among the dial information stored in the dial storing means; and detecting a busy signal received from the destination receiving station. and a transmission command means for instructing the transmission means to perform a transmission operation to the receiving station of the next rank, and the transmission command means repeats the transmission to the reception station of the next rank every time a busy signal is detected. It is also possible to add a function to sequentially perform re-transmission operations to a plurality of receiving stations by issuing a command, so that, for example, a taxi can be quickly called. Furthermore, by being equipped with a large display, the multi-function telephone device of the present invention can provide a wide variety of information in addition to the 12-bit built-in function and the 17-bit built-in function, or the 11ΔM card or the ROM card (2-bit function). Examples of optional functions listed in "-" include information search functions such as news information, sports information, incident information, and traffic information, game functions using game software, etc. .

[Effects] The present invention is configured as shown in Section L, so that orders can be placed and received individually. In addition, the ordering system on the ordering side displays only the products handled by the ordering party as a menu code, making it easy to select the products to order. That's what I do.

In addition, the multi-function telephone device used in the ordering system of the present invention is configured so that ordered products can be displayed all at once on a large display, and the products handled can be updated according to the ordering information, so that the orderer can always Since all the products handled by the company can be displayed, the ordering process can be simplified. Further, according to the present invention, the specification of the product to be ordered and the number of items to be ordered can be specified at t'I'.
In addition to the content information, ordering condition information such as the desired delivery date and time of the ordered product, and message information such as the orderer's request to the ordering party can be transmitted reliably and attached to the ordering content information. Communication between the person and the person receiving the order is ensured. Furthermore, since the display of the telephone device of the present invention is configured to display the product name, it is possible to prevent mistakes in selecting the product to be ordered.

Further, according to the present invention, message information such as new product information and holiday information to be transmitted from the order receiving side to the ordering side can be reliably transmitted at the timing of order placement. Furthermore, in the configuration of the present invention, message information can be sent and received between the ordering system and the AN automatically when a call is connected for ordering, so orders can be placed within the minimum call unit time. , it becomes possible to complete the reception of mask update information and message information. Furthermore, according to the present invention, a VAN connected to a plurality of ordering systems or
Master update operation in the ordering system of the communication partner,
By cutting off the line during internal processing such as displaying order numbers and sent messages, communication with other calling systems and information processing becomes possible, making communication between multiple ordering systems and VANs more efficient. It becomes something that can be done.

Furthermore, according to the present invention, the order conditions and message input settings on the orderer side can be set according to the needs of the orderer,
Furthermore, messages from the order receiver side can be transmitted to the orderer side by allowing the orderer to specify the message to be sent, thereby avoiding unnecessary processing and sending unnecessary information.
Ordering operations can be made easier.

[Brief explanation of the drawing]

FIG. 1 is a diagram showing an outline of the ordering system of the present invention, FIG. 2 is a block diagram showing the configuration of the ordering system, and FIG. 3 is a perspective view showing a preferred embodiment of the multifunctional telephone device of the present invention. 4 to 6 are diagrams showing display examples of the multi-function telephone device shown in FIG. 3, and FIG.
FIG. 8 is a block diagram showing the structure of the VAN that constitutes the large-scale storage device.
FIG. 9 is a block diagram showing the configuration of the order receiving system 1, FIGS. 10 (a) and (b) are flowcharts showing the order control program, and FIG. 11 is a diagram showing an example of the display of the order system. FIG. 12 is a flowchart showing the ordering conditions and message input routine. 100 ... 102 ... 106 ... +08 ... 200 ... 300 ... Multi-function telephone device Micro Combi coater storage device display AN Reception LL system agent Patent attorney Fujiya Shiga, +1 license 1 Figure 2 Figure 4 Figure 5 Figure 6 (0) Figure 7 One Figure 2 Figure 8 Figure 10 (0)

Claims (3)

[Claims] (1) A display device that displays a plurality of preset products in a menu format, a plurality of ordering side communication devices equipped with input means for inputting the selection of products in the display menu and the number of items to be ordered; and the plurality of ordering devices. an information processing device connected to a communication device on the ordering side and having an address assigned to each communication device on the ordering side and temporarily storing order information transmitted from the corresponding communication device on the ordering side; The ordering side communication device is connected to the device and includes a reading device that sequentially accesses the storage address of the ordering information to read out the ordering information, a display device that displays the read ordering information, and an order receiving side communication device that is equipped with an input device. , the information processing device is set to be able to receive order details such as the ordered product and the number of items to be ordered from all the ordering side communication devices of the plurality of ordering side communication devices, and the information processing device A system for sending and receiving order information in an ordering system for a wide variety of products, characterized in that the system is configured to be able to send and receive message information to and from an ordering side communication device. (2) A first order that is set to disable input of ordering conditions, which is equipped with a display device that displays a plurality of products set in advance in a menu format, and an input means for inputting the selection of products in the display menu and the number of items to be ordered. An ordering condition comprising a side communication device, a display device that displays a plurality of products set in advance in a menu format, and an input means for inputting ordering conditions such as selecting a product from the display menu, specifying the number of items to be ordered, and specifying a delivery date and time. a second ordering side communication device configured to be able to input data; and a second ordering side communication device connected to the first and second ordering side communication devices, assigned to each of the first and second ordering side communication devices, and receiving a corresponding order. an information processing device equipped with a storage device having first and second addresses for temporarily storing ordering information transmitted from a side communication device; and an information processing device connected to the information processing device and sequentially accessing the storage addresses of the ordering information. The ordering side communication device includes a reading means for reading out order information, a display means for displaying the read order information, and an input means, and the ordering side communication device is configured to display the selected products, the number of items to be ordered, and the number of items to be ordered. 1. A method for transmitting and receiving ordering information in an ordering system for a wide variety of products, characterized in that ordering information such as conditions is transmitted to the ordering side communication device via the information processing device. (3) a display device that displays a plurality of products set in advance in a menu format; a plurality of ordering side communication devices equipped with input means for inputting selections of products in the display menu and number of items to be ordered; and placing the plurality of orders. an information processing device connected to a communication device on the ordering side and having an address assigned to each communication device on the ordering side and temporarily storing order information transmitted from the corresponding communication device on the ordering side; The ordering side communication device is connected to the device and includes a reading device that sequentially accesses the storage address of the ordering information to read out the ordering information, a display device that displays the read ordering information, and an order receiving side communication device that is equipped with an input device. , A message storage address is set in the storage device of the information processing device to store message information transmitted from the order-receiving communication device and an instruction code specifying the destination of the message information, and the information processing device Ordering and receiving of multi-product products, characterized in that message information stored in the message storage address is automatically transmitted when communication is connected to the ordering side communication device to which the message information is transmitted specified by the instruction code. A method of transmitting and receiving information in a system.