JPH03191694A - Private branch exchange - Google Patents
Private branch exchangeInfo
- Publication number
- JPH03191694A JPH03191694A JP1332102A JP33210289A JPH03191694A JP H03191694 A JPH03191694 A JP H03191694A JP 1332102 A JP1332102 A JP 1332102A JP 33210289 A JP33210289 A JP 33210289A JP H03191694 A JPH03191694 A JP H03191694A
- Authority
- JP
- Japan
- Prior art keywords
- circuit
- extension
- target person
- transmitter
- private branch
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
Links
- 230000005540 biological transmission Effects 0.000 claims abstract description 7
- 238000004891 communication Methods 0.000 description 3
- 238000010586 diagram Methods 0.000 description 2
- 230000000694 effects Effects 0.000 description 1
- 238000005516 engineering process Methods 0.000 description 1
- 238000000034 method Methods 0.000 description 1
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
- H04M3/533—Voice mail systems
Landscapes
- Mobile Radio Communication Systems (AREA)
Abstract
Description
【発明の詳細な説明】
〔産業上の利用分野〕
本発明は構内交換機に関し、特に連絡相手を自動的に探
索して着信転送させる構内交換機に関する。DETAILED DESCRIPTION OF THE INVENTION [Field of Industrial Application] The present invention relates to a private branch exchange, and more particularly to a private branch exchange that automatically searches for a contact party and transfers incoming calls.
従来の着信転送機能付きの構内交換機では、連絡相手に
着信したとき予め登録しである転送先の内線電話機へ転
送するようになっていた。In conventional private branch exchanges with a call forwarding function, when a call is received from a contact party, the call is forwarded to a pre-registered extension telephone of the forwarding destination.
上述した。従来の構内交換機では、転送先に連絡相手が
不在であれば、更に次の転送先を登録していない限り相
手に連絡できないので、発信者が再発呼を繰り返すか代
理応答者に伝言を依頼しなければならないという欠点が
ある。As mentioned above. With conventional private branch exchanges, if the other party is not available at the forwarding destination, the caller cannot contact the other party unless the next forwarding destination is registered, so the caller must either repeat the call or request a substitute answerer to leave a message. There is a drawback that it must be done.
本発明の構内交換機は、着信転送機能を有する構内交換
機において、対象者が携帯する発信器からの信号を受信
し中継する複数の中継器と、これら中継器のうちのどの
中継器からの受信であるかを特定して前記対象者の現在
位置を認識する位置認識手段と、この位置認識手段から
の位置情報により前記対象者の最寄りの内線電話機の内
線番号を検索する番号検索手段と、この番号検索手段の
検索結果を記憶する内線位置記憶手段とを備え、前記対
象者が本来所有する内線電話機に着信したとき前記内線
位置手段から読み出した前記対象者の最寄りの内線電話
機の内線番号に着信転送することを特徴とする。The private branch exchange of the present invention is a private branch exchange having an incoming call transfer function, and includes a plurality of repeaters that receive and relay signals from a transmitter carried by a target person, and which one of these repeaters receives signals. location recognition means for identifying the current location of the target person by identifying whether the target person is there; an extension location storage means for storing the search results of the search means, and when a call arrives at an extension telephone originally owned by the target person, the call is forwarded to the extension number of the nearest extension telephone of the target person read from the extension location means. It is characterized by
また、前記対象者に着信したときその呼の発信加入者に
対して前記対象者の状態に間する情報を音声により送出
する音声情報送出手段を備え、前記位置認識手段は前記
1つの中継器を介して受信する前記対象者からの発信信
号の断続回数が所定の回数を超えたときその対象者の現
在位置が前記中継器の受信領域内に固定されたものと認
識すること特徴する。さらに、前記発信器はこれを所有
する対象者の現在位置が固定したとき操作することによ
り発信信号の送出を開始する現在位置通知手段を備える
ことを特徴とする。The apparatus further includes voice information transmitting means for transmitting information about the condition of the target person by voice to the originating subscriber when a call is received to the target person, and the position recognition means is configured to communicate with the one repeater. When the number of intermittent transmission signals received from the target person via the repeater exceeds a predetermined number of times, the current position of the target person is recognized as being fixed within the reception area of the repeater. Furthermore, the transmitter is characterized in that it is equipped with a current position notification means that starts sending out a transmission signal when operated when the current position of the subject who owns the transmitter is fixed.
次に、本発明について図面を参照して説明する。 Next, the present invention will be explained with reference to the drawings.
第1図は本発明の構内交換機の一実施例を示すブロック
図である。FIG. 1 is a block diagram showing an embodiment of a private branch exchange according to the present invention.
第1図において、1は対象者が携帯する発信器、21.
〜2nは発信器からの発信信号を受信し中継する中継器
でそれぞれの受信可能な受信領域はA、〜Nとする。3
1.〜3nはそれぞれ受信領域A、〜N内に設置された
内線電話機である。In FIG. 1, 1 is a transmitter carried by the subject; 21.
~2n is a repeater that receives and relays the transmission signal from the transmitter, and the reception areas where each can be received are A and ~N. 3
1. ~3n are extension telephones installed within reception areas A and ~N, respectively.
構内交換機4は着信転送機能を有し、内線電話機31.
〜3nと発信加入者5を収容する通話路スイッチ40と
、中継器21.〜2nからの信号を受けて発信器1を携
帯している対象者の現在位置を認識するための位置情報
を出力する位置認識回路41と、位置認識回路41から
の位置情報により対象者の最寄りの内線電話機の内線番
号を検索する番号検索回路42と、番号検索回路42の
検索結果を記憶する内線位置記憶回路43と、発信加入
者5からの対象者探索要求信号および着呼信号に基づき
番号検索制御指示および着信転送制御指示を行う転送制
御回路44と、転送制御回路44からの検索データに基
づき転送先内線番号の送出および発信加入者5に対象者
の状態を示す音声情報の送出を行う送出回路45とを備
える。The private branch exchange 4 has an incoming call transfer function, and has an extension telephone 31.
.about.3n, a communication path switch 40 accommodating the calling subscriber 5, and a repeater 21. A location recognition circuit 41 receives a signal from ~2n and outputs location information for recognizing the current location of the person carrying the transmitter 1; a number search circuit 42 that searches for the extension number of an extension telephone; an extension location storage circuit 43 that stores the search results of the number search circuit 42; A transfer control circuit 44 that issues search control instructions and incoming call transfer control instructions; and based on the search data from the transfer control circuit 44, sends a transfer destination extension number and sends voice information indicating the status of the target person to the originating subscriber 5. A sending circuit 45 is provided.
続いて本実施例の動作について、受信領域A内の対象者
への着信転送処理を例にとって説明する。Next, the operation of the present embodiment will be explained using an example of call transfer processing to a target person within reception area A.
発信器1から送出される所定のインターバルの断続信号
を受信領域Aの中継器21が受信して中継する。この中
継信号を位置認識回路41で初めて受けた特に、転送制
御回路44に対して受信情報として送出する。転送制御
回路44ではこの受信情報を受けると通話路スイッチ4
0に対して探索要求信号を送出する0位置認識回路41
は1つの中継器21を介して発信器1からの断続信号を
特定の回数(例えば5回)受信した時に、発信器1の位
置(対象者の位置)が固定されたと見なして番号検索回
路42に対して位置情報を送出する0番号検索回路42
はこの位置情報を内線位置記憶回路43に記憶させる。The repeater 21 in the reception area A receives and relays the intermittent signal sent from the transmitter 1 at predetermined intervals. When this relay signal is first received by the position recognition circuit 41, it is sent to the transfer control circuit 44 as reception information. When the transfer control circuit 44 receives this received information, it transfers the communication path switch 4.
0 position recognition circuit 41 that sends a search request signal to 0
When the intermittent signal from the transmitter 1 is received a specific number of times (for example, 5 times) via one repeater 21, the number search circuit 42 assumes that the position of the transmitter 1 (the position of the subject) is fixed. 0 number search circuit 42 that sends location information to
stores this position information in the extension position storage circuit 43.
次に、発信加入者5から対象者が本来所有する内線電話
機に着信があると、転送制御回路44は一般に知られて
いるように図示していない中央処理装置から対象者検索
要求信号を受け、番号検索回路42を介して内線位置記
憶回路43から対象者の状態に関する情報を読み出し、
この状態情報に従って接続制御処理を行う。Next, when a call is received from the originating subscriber 5 to the extension telephone originally owned by the target person, the transfer control circuit 44 receives a target person search request signal from a central processing unit (not shown) as is generally known. Reads information regarding the condition of the subject from the extension location storage circuit 43 via the number search circuit 42;
Connection control processing is performed according to this status information.
すなわち、読み出した情報が対象者の現在位置の最寄り
の内線電話機31の内線番号のときは、送出回路45に
指示して発信加入者5へは通話路スイッチ40を介して
転送中である旨を示す音声情報(例えば[相手を呼出し
中ですからそのままお待ち下さいjなどのアナウンス)
を送出させると共に、中央処理装置に内線電話機31へ
の転送接続制御要求を行わせる。従って中央処理装置は
一般に知られている転送接続処理(発信加入者5から通
話路スイッチ40を介した内線電話機31への接続)を
行う。That is, when the read information is the extension number of the telephone extension 31 closest to the target person's current location, the transmission circuit 45 is instructed to inform the calling subscriber 5 that the communication is being transferred via the call path switch 40. voice information (for example, an announcement such as "The other party is calling, please wait")
At the same time, it causes the central processing unit to issue a transfer connection control request to the extension telephone 31. Therefore, the central processing unit performs a generally known transfer connection process (connection from calling subscriber 5 to extension telephone 31 via call path switch 40).
また、内線位置記憶回路43から対象者の状態に関する
情報が読み出されなかったときは転送制御回路44は送
出回路45に指示して転送できない旨を示す情報(例え
ば「相手は移動中か探索エリア外にいるため転送できま
せんので電話をかけ直して下さい」などのアナウンス)
を送出させる。Further, when information regarding the state of the target person is not read out from the extension location storage circuit 43, the transfer control circuit 44 instructs the sending circuit 45 to send information indicating that the transfer is not possible (for example, "The other party is on the move or is in the search area. Announcements such as "I cannot forward your call because I am outside, so please try calling again")
send out.
なお、上記実施例では発信器から常時所定インターバル
の継続信号を送信しているとしたが、対象者が移動を終
ってその位置を固定したとき発信器の発信ボタンを操作
することによって所定インターバルの継続信号の送信を
開始するようにしてもよい。In the above embodiment, the transmitter always sends a continuation signal at a predetermined interval, but when the subject finishes moving and fixes the position, by operating the send button on the transmitter, the transmitter can transmit a continuation signal at a predetermined interval. It may also be possible to start transmitting a continuation signal.
以上説明したように本発明によれば、対象者が構内のど
こに移動しても移動先最寄り電話機への着信転送ができ
るので、リアルタイムの接続が可能となり省時間がはか
れる。また対象者の所属するフロアでは電話の取次が不
要となり、さらに発信加入者の再発呼が防げるのでトラ
ヒックを下げることができる等、多くの効果が得られる
。As explained above, according to the present invention, calls can be forwarded to the telephone closest to the destination no matter where the person moves within the premises, so real-time connection is possible and time is saved. In addition, there are many benefits such as eliminating the need for telephone intermediaries on the floor to which the target person belongs, and furthermore preventing the calling subscriber from making repeated calls, thereby reducing traffic.
第1図は本発明の構内交換機の一実施例を示すブロック
図である。
1・・・発信器、21.〜2n・・・中継器、31.〜
3n・・・内線電話機、4・・・構内交換機、5・・・
発信加入者、40・・・通話路スイッチ、41・・・位
置認識回路、42・・・番号検索回路、43・・・内線
位置記憶回路、44・・・転送制御回路、45・・・送
出回路。FIG. 1 is a block diagram showing an embodiment of a private branch exchange according to the present invention. 1... transmitter, 21. ~2n...repeater, 31. ~
3n...Extension telephone, 4...Private branch exchange, 5...
Calling subscriber, 40... Call path switch, 41... Location recognition circuit, 42... Number search circuit, 43... Extension location storage circuit, 44... Transfer control circuit, 45... Sending out circuit.
Claims (1)
が携帯する発信器からの信号を受信し中継する複数の中
継器と、これら中継器のうちのどの中継器からの受信で
あるかを特定して前記対象者の現在位置を認識する位置
認識手段と、この位置認識手段からの位置情報により前
記対象者の最寄りの内線電話機の内線番号を検索する番
号検索手段と、この番号検索手段の検索結果を記憶する
内線位置記憶手段とを備え、前記対象者が本来所有する
内線電話機に着信したとき前記内線位置手段から読み出
した前記対象者の最寄りの内線電話機の内線番号に着信
転送することを特徴とする構内交換機。 2、前記対象者に着信したときその呼の発信加入者に対
して前記対象者の状態に関する情報を音声により送出す
る音声情報送出手段を備えることを特徴とする請求項1
記載の構内交換機。 3、前記位置認識手段は前記1つの中継器を介して受信
する前記対象者からの発信信号の断続回数が所定の回数
を超えたときその対象者の現在位置が前記中継器の受信
領域内に固定されたものと認識すること特徴する請求項
1または3記載の構内交換機。 4、前記発信器はこれを所有する対象者の現在位置が固
定したとき操作することにより発信信号の送出を開始す
る現在位置通知手段を備えることを特徴とする請求項1
または2もしくは3記載の構内交換機。[Scope of Claims] 1. In a private branch exchange having a call transfer function, a plurality of repeaters that receive and relay signals from a transmitter carried by a target person, and which one of these repeaters receives the signal. location recognition means for identifying the current location of the target person by specifying whether or not the target person is present; a number search means for searching for the extension number of the telephone extension closest to the target person based on the location information from the position recognition means; extension location storage means for storing the search results of the number search means, and when a call arrives at an extension telephone originally owned by the target person, the call arrives at the extension number of the nearest extension telephone of the target person read from the extension location means. A private branch exchange characterized by transferring data. 2. Claim 1, further comprising voice information sending means for transmitting information regarding the condition of the target person by voice to the calling subscriber when a call is received to the target person.
Private branch exchange listed. 3. The position recognition means detects that the current position of the subject is within the reception area of the repeater when the number of intermittent transmission signals from the subject received via the one repeater exceeds a predetermined number of times. 4. The private branch exchange according to claim 1, wherein the private branch exchange is recognized as being fixed. 4. Claim 1, wherein the transmitter is equipped with a current position notification means that starts transmitting a transmission signal by operating the transmitter when the current position of the subject who owns the transmitter is fixed.
Or the private branch exchange described in 2 or 3.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| JP1332102A JPH03191694A (en) | 1989-12-20 | 1989-12-20 | Private branch exchange |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| JP1332102A JPH03191694A (en) | 1989-12-20 | 1989-12-20 | Private branch exchange |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| JPH03191694A true JPH03191694A (en) | 1991-08-21 |
Family
ID=18251173
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| JP1332102A Pending JPH03191694A (en) | 1989-12-20 | 1989-12-20 | Private branch exchange |
Country Status (1)
| Country | Link |
|---|---|
| JP (1) | JPH03191694A (en) |
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| JPH0559988U (en) * | 1992-01-16 | 1993-08-06 | 株式会社長谷川電機製作所 | Automatic destination display |
| JP2020156032A (en) * | 2019-03-22 | 2020-09-24 | 本田技研工業株式会社 | Agent system, server device, agent system control method, and program |
-
1989
- 1989-12-20 JP JP1332102A patent/JPH03191694A/en active Pending
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| JPH0559988U (en) * | 1992-01-16 | 1993-08-06 | 株式会社長谷川電機製作所 | Automatic destination display |
| JP2020156032A (en) * | 2019-03-22 | 2020-09-24 | 本田技研工業株式会社 | Agent system, server device, agent system control method, and program |
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