JPH0322096A - Automatic transaction device - Google Patents

Abstract

PURPOSE:To smoothly perform the work for minute investigation of banking facilities by storing coins, which a customer forgets to take, in a storage means for money payment again and printing out information indicating the occurrence of this forgetting at a prescribed time. CONSTITUTION:Since coins which the customer forgets to take at the time of money payment are separated one by one by a coin recognizing means 12 and are stored again in storage means 7 and 8 where coins to be paid are stored, this device can cope with this forgetting though it occurs many times. The number of coins which the customer forgets to take is printed out as forgetting information by a printing means 16 at a prescribed time. A person in charge detects the number of coins, which the customer forgets to take, out of coins stored in storage means 7 and 8 by this printed-out information. Thus, this device copes with forgetting though it occurs many times, and coins which the customer forgets to take and coins on the bank side are distinguished.

Description

DETAILED DESCRIPTION OF THE INVENTION (Field of Industrial Application) The present invention relates to automatic transaction devices such as automatic cash dispensing machines installed in financial institutions and the like.

(Prior Art) In a conventional transaction device, if a customer forgets to take out the money handed out as a result of a transaction, the money is collected.

FIG. 2 is a perspective view showing the appearance of a conventional automatic transaction device.

The illustrated device includes a display section 1, a passbook insertion slot 2, a card insertion slot 3, a coin withdrawal slot 4, a CRT display with a touch panel 5, and a banknote withdrawal slot 6.

The display section l displays the handling of a plurality of operations such as deposits, withdrawals, bookkeeping, transfers, transfers, and inquiries.

The passbook insertion slot 2 is used for inserting a passbook into the automatic transaction device when a customer makes entries in the passbook.

The card insertion slot 3 is for a customer to insert a card into the automatic transaction device when withdrawing money or the like.

The coin withdrawal port 4 is for depositing and withdrawing coins.

The touch panel display 5 includes a display device such as a CRT, and a touch panel etc. provided on the display device.

A touch panel is a switch consisting of a pair of transparent electrodes,
This is for customers to operate automatic transaction equipment.

The banknote withdrawal port 6 is for withdrawing banknotes.

FIG. 3 is an explanatory diagram of the internal structure of a conventional automatic transaction device.

The banknote withdrawal port 6 is provided with a money dispensing means l4. This money delivery means 14 includes a transport path 11a-lie.
The 1,000 yen notes and 10,000 yen notes stored in the 1,000 yen note safe 7 and the 10,000 yen note safe 8 are supplied through the safe.

When withdrawing money, take out a predetermined number of 1,000 yen bills and 10,000 yen bills from the 1,000 yen bill safe 7 and the 10,000 yen bill safe 8, respectively, and transfer them to the conveyance path 11a.
and llb to the money recognition means 12. The money recognition means 12 recognizes each thousand yen note and ten million yen note, confirms the number of the notes, and sends them out to the money delivery means l4 via the conveyance path 11c. Banknotes that cannot be recognized by the currency recognition means 12, such as damaged banknotes, are not included in the banknotes presented to the customer and are stored in the reject box 9 via the transport path lid. The money dispensing means 14 dispenses banknotes at the banknote withdrawal port 6 over a predetermined period of time. If the customer does not receive the banknotes even after this predetermined period of time has elapsed, it is assumed that the customer has forgotten to take the banknotes, and the banknotes are taken into the forgotten box 13.

Further, when depositing money, the banknotes put into the banknote withdrawal port 6 by the customer are sent to the money recognition means 12 via the conveyance path lie. The money recognition means 12 recognizes that the sent banknotes are 10,000 yen notes or 1,000 yen notes, separates them, and stores them in the 10,000 yen note safe 8 or the 1,000 yen note safe 7, respectively. Banknotes that cannot be recognized by the currency recognition means 12, for example, damaged banknotes, are returned to the banknote withdrawal port 6 via the conveyance path 11c and returned to the customer.

(Problems to be Solved by the Invention) However, the automatic transaction device having the above configuration has the following problems.

That is, since the forgotten-to-take box 13 is small and has a limited capacity, it may not be able to handle a large number of customers who forget to take cash. In other words, there is a problem in that the automatic transaction device becomes unusable when the left-removal box 13 becomes full. Additionally, if multiple customers forget to take out cash, it is necessary to insert a left-in slip as a partition to separate it from the previous left-out banknote, which makes the mechanism complicated. There was a problem. Furthermore, if a customer forgets to take out only some of the bills that have been handed out, there is a problem in that the number of bills that the customer has left out cannot be determined because the customer does not count the number of bills that he or she has taken.

On the other hand, there is no data management of banknotes left behind by the customer, and if the customer returns the banknotes to the 1,000-yen bill safe 7 or the 10,000-yen note safe 8 without putting them in the forgotten box 13, the bank There was a problem in that it was difficult to tell whether the banknote was a customer's banknote or a customer's banknote.

The present invention has been made with attention to the above points, and provides an automatic transaction device that can cope with the occurrence of a large number of forgotten coins and can distinguish between bank coins and bank coins left behind by a customer. The purpose is to (Means for Solving the Problems) The automatic transaction device of the present invention includes a storage means for storing money presented to a customer as a result of a transaction for each type of money;
In an automatic transaction device, the automatic transaction device is equipped with a presentation means for extracting the transaction amount of money stored in the storage means and presenting it to the customer over a predetermined period of time. a money recognition means that separates the unreceived money one by one and recognizes the type of each currency and separates the money, a money counting means that counts the money separated by type by the money recognition means, and a money counting means that performs transactions. and printing means for printing out the number of coins counted by the money counting means at a predetermined time, and the number of coins that the customer forgot to take is counted by the money counting means. After that, the currency is stored again in the storage means.

(Function) In the above-described device, the coins that the customer has forgotten to take when withdrawing money are separated one by one by the coin recognition means and re-stored in the storage means that stores the coins to be withdrawn. This results in
Even if you forget to take something many times, you can deal with it. The number of coins that the customer has forgotten to take is printed out at a predetermined time by the printing means as information about the money left behind. Based on this information about forgotten coins, the clerk can know how many coins the customer has forgotten to take out of the coins stored in the storage means. (Example) FIG. 1 is an explanatory diagram of the internal configuration of an automatic transaction device of the present invention. The external appearance of the device shown in this figure is the same as the conventional device shown in FIG. 2, so redundant explanation will be omitted. The banknote withdrawal port 6 is equipped with a money delivery means 14 as in the past.
is provided. Thousand yen notes and million yen notes are supplied to the money delivery means l4 from the thousand yen note safe 7 and the ten thousand yen note safe 8, respectively. The thousand yen bill safe 7 and the million yen bill safe 8 are storage means for storing thousand yen bills and million yen bills, respectively. These components constitute a money dispenser machine 22, and this money dispenser machine 22 is controlled by a main control 23.

The illustrated device includes a money recognition means 12 and a money counting means 15.
and printing means 16 and the like.

The money recognition means 12 is for recognizing each thousand-yen note and ten-thousand-yen note to be withdrawn between the thousand-yen note safe 7 and the ten-thousand-yen note safe 8 and the sending means 14.

The money counting means 15 is for separately counting the 1,000 yen bills and the 10,000 yen bills recognized one by one by the money recognizing means 12.

The printing means 16 is for printing out an examination form shown in FIG. 4, which will be described later, at a predetermined time.

In addition, the illustrated device also includes a card reader l8.
, a passbook entry machine 19, an attendant operation section 20, etc. are provided. The card reader 18 is for reading a card used by a customer in a transaction and reading an account number and the like.

The passbook entry machine 19 is for importing the customer's passbook and recording transaction results. The clerk operation section 20 is provided on the back of the automatic transaction device, and is used by the clerk to perform operations when a failure occurs and various other operations. These card reader l8, bankbook entry machine l9, and clerk operation section 20 are controlled by a main control unit 23.

FIG. 4 is a diagram showing an example of a forgotten statement output from the automatic transaction device of FIG. 1.

The forgotten details 4l are output as a part of the scrutiny form 40. The scrutiny form 40 is for confirming the number of coins stored in the automatic transaction device. This process of confirming the number of coins is called scrutiny. The detailed examination is performed, for example, about once a week.

That is, the examination form 40 includes the period during which the transaction was conducted, the branch code of the branch of the financial institution where the automatic transaction device was installed, the device number in the branch, the total number of bills paid, and the total number of bills deposited. . The total number of banknotes paid is recorded separately for 10,000 yen notes and 1,000 yen notes. The total number of banknotes deposited is divided into 10,000 yen notes, 5,000 yen notes, and 1,000 yen notes.

The examination is then carried out as follows. It is assumed that 1,000 each of 1,000 yen notes and 1,000 yen notes are stored before the start of trading. And the number of yen notes to be paid is 500,
The number of thousand yen notes to be paid is 800, and the number of ten thousand yen notes to be deposited is 4.
Assume that the number of deposited 00 and 1,000 yen notes is 600. In this case, these numbers are written in the total number of paid bills and the total number of deposited bills on the inspection slip 40. The number of banknotes stored in the automatic transaction device should be 900 yen notes and 800 yen notes. Therefore, take out the 10,000 yen notes and 1,000 yen notes from the automated teller machine and check the number of each.

Next, the general operation of the above-described device will be explained.

When withdrawing money, predetermined numbers of 1,000 yen bills and 10,000 yen bills are taken out from the 1,000 yen bill safe 7 and the 10,000 yen bill safe 8, respectively, and transferred to the conveyance path 11.
It is sent to the money recognition means l2 through a and llb. The currency recognition means 12 recognizes each thousand yen note and million yen note, confirms the number of the notes, and sends them out to the banknote withdrawal port 6 via the conveyance path 11c. Banknotes that cannot be recognized by the currency recognition means 12, such as damaged banknotes, are not included in the banknotes presented to the customer and are stored in the reject box 9 via the transport path lid. At the banknote withdrawal port 6, banknotes are delivered over a predetermined period of time. If the customer does not receive the banknotes even after this predetermined time has elapsed, it is assumed that the customer has forgotten to take the banknotes, and these banknotes are sent to the money recognition means 12. The money recognition means 12 recognizes that the sent banknotes are 10,000 yen notes or 1,000 yen notes, separates them, and stores them in the 10,000 yen note safe 8 or the 1,000 yen note safe 7, respectively. Money recognition means l2
Banknotes that cannot be recognized, such as damaged banknotes, are
It is stored in the reject box 9 via the transport path lid.

Further, when depositing money, the banknotes put into the banknote withdrawal port 6 by the customer are sent to the money recognition means 12 via the conveyance path 1le. The money recognition means 12 recognizes that the sent banknotes are 10,000 yen notes or 1,000 yen notes, separates them, and stores them in the 10,000 yen note safe 8 or the 1,000 yen note safe 7, respectively. Banknotes that cannot be recognized by the currency recognition means 12, such as damaged banknotes, are returned to the banknote withdrawal port 6 via the conveyance path 11c and returned to the customer.

Next, the operation of the above-mentioned device when money is forgotten will be explained.

FIG. 5 is a flowchart showing an example of a processing procedure when money is forgotten in the automatic transaction device of FIG. 1.

Step Sl-312 shows the normal processing procedure at the time of withdrawal. After the bill is presented to the customer in step S12, a receipt timer is started in step S13. Then, in the next step S14, it is determined whether the reception timer has timed out. If this answer is affirmative (Yes), it means that the customer has not received the banknotes even after a certain period of time has elapsed. To prevent banknotes from being stolen,
Close the shutter of the banknote withdrawal port 6.

The banknotes in the banknote withdrawal port 6 are sent to the banknote recognition means 12 via the conveyance path lie, similar to the normal deposit procedure.

The money recognition means 12 identifies and counts ten thousand yen notes and thousand yen notes (step S16). These 10,000 yen notes and 1,000 yen notes are stored in a 10,000 yen note safe 8 and a 1,000 yen note safe 7, respectively.
(Step S17). Further, payment details and damaged banknotes not received by the customer are stored in the reject box 9.

At the same time, the time indicated by the clock circuit 17 is displayed one after another, and the time at which the item was forgotten is stored in the storage means 24. The storage means 24 also stores the customer's financial institution code, account number, transaction type, and transaction amount, and also stores the number of 10,000 yen notes and the number of 1,000 yen notes left behind, respectively. After this, normal processing returns.

At the time of inspection, when the inspection slip 40 shown in FIG.
is printed out.

The automatic transaction device of the present invention is not limited to the above embodiments.

That is, although the details of forgotten banknotes are issued all at once during inspection, they may be issued each time a banknote is left behind.

FIG. 6 is a flowchart showing another example of the processing procedure when money is forgotten in the automatic transaction device of FIG. 1.

Steps S31-348 are steps Sl-S in FIG.
Processing similar to step 18 is performed. And step S4
9, when a forgotten item occurs, only the forgotten item 44 shown in FIG. 7 is printed out by the printing means 16. This forgotten item is submitted to a collection box (not shown). Then, after printing is performed on the journal for recording the forgotten items (step S51), the process returns to normal processing (step S52).

FIG. 7 is a diagram showing forgotten details that are output when processing is performed according to the processing procedure of FIG. 6.

The left-to-take details 44 includes information about only one missed-to-take item. The staff will save this forgotten statement.
Used during detailed examination. Even if you lose this forgotten statement,
By reading the journal, the staff member can know the information that has been left behind.

(Effects of the Invention) The automatic transaction device of the present invention configured as described above re-stores the forgotten coins in the storage means for withdrawal, and prints out the information that the forgotten coins have occurred at a predetermined time. , the number of times forgotten coins can be collected is not limited, and it is also possible to easily find out how much money the customer has forgotten to collect. Therefore,
It is possible to smoothly carry out the work at the time of scrutiny at a financial institution.

[Brief explanation of drawings]

FIG. 1 is a block diagram showing the internal configuration of an automatic transaction device of the present invention, FIG. 2 is a perspective view showing the external appearance of a conventional automatic transaction device, and FIG. 3 is a block diagram showing the internal configuration of a conventional automatic transaction device. , FIG. 4 is an explanatory diagram of the details of the inspection slip and the details left behind, FIG. 5 is a flowchart of an example of the processing procedure when money is left behind in the automatic transaction device of the present invention, and FIG. FIG. 7 is a flowchart of another example of the processing procedure when the automatic transaction device forgets to take out money, and FIG. 7 is an explanatory diagram of another example of the left-to-take details. 12... Money recognition means, 14... Delivery means, l5.
...Money counting means, l6...Printing means, 17...Clock circuit, 24...Storage means.

Claims (1)

[Claims] Storage means for storing money to be delivered to a customer as a result of a transaction by type of money; and a storage means for storing money to be delivered to a customer as a result of a transaction, and a storage means for storing money for each type of money, and for taking out the money stored in the storage means for the transaction amount and delivering it to the customer over a predetermined period of time. In an automatic transaction device equipped with a presentation means for presenting money to a customer, after the money is presented by the presentation means for a predetermined period of time, the currency not received by the customer is separated one by one and the type of each currency is recognized. A money recognition means for separating money, a money counting means for counting the money separated by type by the money recognition means, customer identification information for identifying the customer who conducted the transaction, and the number of money counted by the money counting means. and printing means for printing out the coins at a predetermined time, and after the number of coins forgotten by the customer is counted by the coin counting means, the coins are stored again in the storage means. automatic trading device.