JPH0415899A - transaction processing equipment - Google Patents

Abstract

PURPOSE:To surely and easily teach an operation even if an instructor is absent by comparing a key input with the input operation procedure of an item concerned whenever a key is inputted after the item is selected and setting the key input to be an error when they are not equal. CONSTITUTION:When a mode switch 13 selects a training mode, CPU 21 table- displays the item number and the item name of various condition data which are already set in the control memory of RAM 34 in a CRT display 15. When a keyboard 12 selects one item number, selected condition data is outputted. Then a cacher operates the input by the keyboard 12 so that outputted condition data is satisfied. When an input operation is not executed in the order of the input operation procedure as against condition data which is previously stored, it is informed that the input operation is not coincident with the operation procedure. Thus, the cacher notices it to be the misoperation of the input, and he can execute the accurate input operation.

Description

DETAILED DESCRIPTION OF THE INVENTION [Field of Industrial Application] The present invention relates to a transaction processing device such as an electronic cash register that is capable of training cashiers.

[Prior Art] Some electronic cash registers are designed to register product sales data entered manually from a keyboard in a memory in a registration mode and to print out receipts and journals, and are equipped with a training mode. Sometimes, even if product sales data is entered manually from the keyboard, it is not registered in the memory, so that it can be used for training cashiers (persons in charge of operating electronic cash registers).

However, in conventional electronic cash registers of this type, manual input of keys that can be entered in the training mode is permitted, and no error occurs. For this reason, if the character performs a key operation based on a predetermined situation, or if the instructor is absent, it is not known at the time of the key operation whether the key operation is correct or incorrect. However, if the key operation is normal, the corresponding data will be printed in the journal, so
It is possible to confirm whether the key operation was correct or not later from the printed contents of the journal.

By the way, Japanese Patent Application Laid-Open No. 61-226872 provides a key operation guidance section for displaying the next key operation procedure, and while inputting numerical data such as sales amount using the numeric keys, The next set key to be input (a key for instructing the end of numerical data input information) is displayed on the above guidance section to educate operators so that they do not make mistakes in the key operation procedure even in the absence of an instructor. Possible technologies have been disclosed. However, in this case, even if there is an error in inputting numerical data, it cannot be detected, and it is not sufficient to train Kirasha, who is required to manually input sales data of products purchased by customers accurately and quickly. .

[Problems to be Solved by the Invention] As mentioned above, conventionally, when trying to train cashiers in the absence of an instructor, it has been difficult to check whether key operations are being performed accurately up to the input of numerical data using the numeric keys. could not be confirmed in real time.

Therefore, the present invention is capable of confirming in real time whether or not the key operations have been performed accurately, up to the input of numerical data using the numeric keys, and is capable of reliably and easily training cashiers in the absence of instructors. The aim is to provide equipment.

[Means for Solving the Problems] The present invention includes an input means for inputting information regarding various transactions, a procedure storage means for storing input operation procedures for various condition data in accordance with actual transaction situations, and A situation selection means for selecting one of the data, a data output means for outputting the condition data selected by the selection means, and an operation order and memory in which input operations were performed by the input means after the output means outputs the data. a procedure determining means for determining whether or not the manual operation procedure matches the corresponding condition data stored by the means; and if the determining means determines whether the key operation procedure does not match, it notifies that there is a mismatch. and a discrepancy notification means.

[Function] With the transaction processing device having such a configuration, when training the cashier in operations, the situation selection means first selects condition data that corresponds to the desired transaction situation.

Then, the selected condition data is output by the data output means. Therefore, the cashier performs an input operation using manual means so as to satisfy the output condition data. At this time, if the input operation is not performed in accordance with the input operation procedure for the condition data stored in advance, it is reported that the input operation does not match the operation procedure.

Therefore, the cashier realizes that the input operation is a mistake and performs the correct input operation.

[Embodiment 1] An embodiment in which the present invention is applied to an electronic cash register will be described below with reference to the drawings.

FIG. 1 is an external view of an electronic cash register,
A keyboard 12 and a mode switch 13 are located on the front of the housing 11.
The housing 11 is provided with a receipt issuing port 14 and the like.
A CRT display 15 is attached to the top surface, and a drawer 16 is installed to the bottom surface of the housing.

As shown in FIG. 2, the keyboard 12 includes number keys 21 ranging from rooj rOJ to "9" for inputting numerical data, a plurality of department keys 22 in which various department codes for classifying products are preset, PLU key 23 for manually inputting the PLU (Price Look Up) code;
A multiplication key 24 for inputting a multiplier such as the number of items sold, a subtotal key 25 for instructing subtotal output, a deposit/cash total key 26 for instructing closing of cash transactions, and a value for inputting a discount amount. In addition to product registration keys such as a pull key 27, various function keys such as a cancel key 28 and a clear key 29 are provided. That is, the keyboard 12 functions as an input means for manually inputting information regarding various transactions.

The keyboard 12 also includes the mode switch 13.
Also provided. This mode switch 13 is operated with a key, and not only controls the power on and off, but also serves as a mode switching means for selecting various business modes such as "registration", "inspection", "payment", "setting", and "training". Function.

FIG. 3 is a control block diagram of the electronic cash register, in which a CPU (central processing unit) constitutes the main body of the control unit.
31, through the pass line 32, the ROM (read
The storage units of a RAM (random access φ memory) 34 and a RAM (random access φ memory) 34 are connected to each other. Also,
A clock circuit 35 for measuring date and time, and the mode switch 13
an I10 port 36 into which signals are input, a keyboard circuit 37 which takes in key data from the keyboard 12, a display control circuit 38 which drives and controls the CRT display 15 to display a screen corresponding to the display data;
I10 outputs drive signals to the printer drive circuit 40 of the printer 39 that prints on receipts and journals, and the drawer opening device 41 that opens the drawer 16.
The ports 42, etc. are each connected to the CPU 31 via the path line 32, and the CPU 31 controls each part based on a preset program.

Here, the ROM 33 stores fixed data such as program data.

On the other hand, the RAM 34 is formed with a registration memory for registering product sales data entered manually from the keyboard 12 in the "registration" mode.

Further, a training management memory 40 shown in FIG. 4 is also formed in the RAM 34. This management memory 40
is used to store key operation procedures for various conditional data in accordance with actual transaction situations used in cashier operation training, and item numbers and item names are set to distinguish various conditional data. Areas 51 and 52, a situation message area 53 where a screen message of the corresponding condition data is set, a guidance area 54 where a screen message regarding guidance is set,
and a table area 5 in which key codes corresponding to key operation procedures that satisfy the transaction of the corresponding condition data are set in order.
5 (procedure storage means). Here, desired guidance messages are stored in the guidance area 54 in one-to-one correspondence with each key code set in order in the table area 55.

When the CPU 21 detects that the training mode has been selected by the mode switch 13, the CPU 21 is programmed to execute the process shown in the flowchart of FIG. That is, first, the item numbers and item names of various condition data set in the management memory 40 are
Display the list on the RT display 15 [see Figure 6]
. In this state, if any one item number is selected using the numeric key 21 of the keyboard 12 (situation selection means), the display screen of the CRT display 15 is set in the situation message area 53 corresponding to the selected item number. Switch to the content [see Figure 7] (data output means). In addition, the CPU built-in counter n is initialized to "1°. In this state, a key input from the keyboard is waited for.

Here, if the cancel key 28 is pressed manually, an instruction is given to cancel the operation of the selected item, and the process returns to the item list display process on the CRT display 15.

When the clear key 29 is pressed manually, the guidance message corresponding to the counter n is called out from the guidance area 54 corresponding to the selected item number and displayed on the CRT display 15 (see FIG. 9).
.

On the other hand, if a key other than the cancel key 28 and the clear key 29 is entered manually, the key code corresponding to the counter in the table area 55 corresponding to the selection item number is called up and compared with the key code of the manual key. (procedural judgment means). At this time, if a guidance message is displayed, the guidance message is deleted.

Then, when the key codes are compared and the two match, the key processing corresponding to the input key is executed.

Thereafter, the counter n is updated by "+1" and the next key input is waited for. However, if the counter n exceeds the number N of key codes set in the table area 55, the key operation procedure for the condition data has been completed, and the process returns to the item list display process for the CRT display 15.

On the other hand, when the key codes are compared and the two do not match, error processing is performed to notify that they do not match, and the system waits for the next key input. Here, the error handling includes displaying an error message on the CRT display 15 indicating that the manual input of the keys does not match the corresponding input operation procedure [see Figure 8], or generating an error sound with a buzzer (not shown). I can think of something. (Discrepancy notification means) In the item list display state, the state of the mode switch 15 is checked periodically, and the "training"
When it is detected that the mode has been switched to a business mode other than the mode, this process is terminated.

When training cashier operations using an electronic cash register having such a configuration, first the mode switch 15 is operated with a key to switch to the "training" mode. Then, a list of items as shown in FIG. 6 is displayed on the CRT display 15, and the cashier selects one item to be trained using the numeric keys 21. Then, the display screen of the CRT display 15 changes to a status message screen as shown in FIG.

In the example situation shown in FIG. 7, first the product rAAAj
Register one item. That is, each key code corresponding to the key operation procedure in this case is stored in the table area 55 corresponding to the selection item number in order from n-1 (1≦i<
N) is set. Therefore, the cashier should enter the sales amount of the product "AAAJ" using the number keys 21 and then enter the corresponding department code using the department keys 22. At this point, the manual key code and the corresponding key code in the table area do not match, so an error message 80 is displayed as shown in FIG.

Therefore, the cashier realizes that there was a typo,
You will have to re-enter the sales amount. If the department key 22 is pressed correctly, the printer 39 is activated to print out the sales data of the item rAAAJ on the receipt and journal. In this case, the information may be printed out only in the journal.

Next, two items of product rBBBJ are registered. That is, each key code corresponding to the key operation procedure in this case is set in the table area 55 corresponding to the selection item number in order from n-i+1 to n=j (i<j<N). Therefore, the cashier first uses the number key 21 to set the score to "2".
After entering the number, manually press the multiplication key 24, then enter the sales amount of the product rBBBJ, and then input the corresponding department code using the department key 22. For example, manually press the multiplication key 24. If the cashier does not know the clear key 29, the cashier manually presses the clear key 29. Then, the 9th
As shown in the figure, a guidance message 90 instructing the manual input of the multiplication key 24 is displayed. Therefore, the cashier knows that it is only necessary to press the multiplication key 24 manually. If the department key 22 is pressed correctly, the printer 39 is activated to print out the sales data of the item rBBBJ on a journal or the like.

In this way, if the key operation to instruct the closing of the cash transaction for the deposited amount r1000 yen is performed correctly, at that point the counter n will exceed the table setting number N, so the CR
The display screen of the T-display 15 returns to the item-telephone screen shown in FIG. Here, the cashier selects the corresponding item number when conducting training for another item, and switches the mode switch 13 to the other business mode when finishing the training. In addition, in order to cancel the training of the selected item during the training operation, the cancel key 28 may be pressed manually.

As described above, according to this embodiment, the cashier who performs the training arbitrarily selects transaction situations that may actually occur and performs C.
The display is displayed on the RT display 15, and key operations are performed according to the display status. In this case, if the key operation procedure is performed correctly up to the number of numerical data, the screen returns to the status selection screen without an error. . On the other hand, even if you enter numerical data incorrectly, an error message will be displayed at that point, and you will not be able to proceed to the next operating procedure until you perform a normal key operation. Therefore, even if the instructor is absent, the cashier's operation training can be carried out reliably and easily.

In addition, in the above embodiment, each time a keystroke is performed after an item is selected, it is compared with the input operation procedure for the corresponding item to determine whether or not they match, and if they do not match, the keystroke is determined to be an error at that point. Alternatively, it may be possible to perform one input operation for the relevant item and then compare it with the input operation procedure, and if there is a mismatch, a notification to the effect that there is a mismatch may be made. Further, in the embodiment described above, the condition data of the selected items are displayed on the CRT display 15, but the data may be printed on a receipt by the printer 39 and issued. Further, the present invention may be applied to an electronic cash register dedicated to training mode. Furthermore, it goes without saying that the present invention can also be applied to transaction processing devices such as POS terminals and credit card terminals.

[Effects of the Invention] As described in detail above, according to the present invention, it is possible to check in real time whether or not key operations have been performed accurately, including manual input of numerical data using numeric keys. It is possible to provide a transaction processing device that can perform transactions reliably and easily even when the user is absent.

[Brief explanation of the drawing]

The figures show an embodiment in which the present invention is applied to an electronic cash register, in which Fig. 1 is an external view of the electronic cash register, Fig. 2 is a key arrangement of a keyboard, and Fig.
Figure 4 is a control block diagram of an electronic cash register.
The diagram shows the configuration of the training management table, and Figure 5 shows the CP
A flowchart showing the training process of U, and FIGS. 6 to 9 are diagrams showing examples of screen displays during the training process. 12...Keyboard, 13...Mode switch, 15
・・CRT display, 29・・Clear key 31・・
・CPU, 33...ROM, 34...RAM, 4
0...Training management table. Applicant's Representative Patent Attorney Takehiko Suzue Figure 3 Figure 4 Figure Figure Figure

Claims (1)

[Scope of Claims] An input means for inputting information regarding various transactions, a procedure storage means for storing input operation procedures for various condition data corresponding to actual transaction situations, and selection of one data from the various condition data. a data output means for outputting the condition data selected by the selection means; and a data output means for outputting the condition data selected by the selection means; and after the output means outputs the data, the order of the input operations performed by the input means and the data output means are stored in the storage means. a procedure determining means for determining whether or not the input operation procedure matches the corresponding condition data; and a discrepancy reporting means for notifying the discrepancy when the determining means determines that the key operation procedure does not match. A transaction processing device characterized by comprising the following.