JPH04192071A - Order management system - Google Patents

Abstract

(57) [Summary] This bulletin contains application data before electronic filing, so abstract data is not recorded.

Description

DETAILED DESCRIPTION OF THE INVENTION (Industrial Application Field) The present invention relates to an order management system that transmits data indicating ordered products by radio waves. Regarding an order management system that reads barcodes corresponding to .

(Prior art) In restaurants, etc., after a customer is seated at a table,
In order to ensure that the ordered food can be delivered to the table without making the customer wait too long, we have installed a handheld device that transmits the ordered menu to the kitchen via radio waves in order to promptly convey the ordered menu to the kitchen. Terminal is used.

This handheld terminal is extremely easy to use; by entering the table number and number of customers, as well as the number given to the ordered food, you can tell the kitchen the type of food ordered and the number of customers. It is configured to indicate the quantity.

(Problem to be Solved by the Invention) When entering the ordered food using the above-mentioned handheld terminal, the input method is to input numerical values using a keyboard, so errors may occur during input.
There was a problem with food being delivered to customers' tables that they had not ordered.

In addition, the method of transmitting data indicating the ordered dish is to transmit the entered numerical data each time the numerical value corresponding to the dish is entered, so it is possible to change or cancel the dish at the time of ordering. When there was a problem, data processing became complicated.

The present invention was created to solve the above problems, and its purpose is to provide an order management system that can prevent erroneous input of orders and simplify data processing.

(Means for Solving the Problems) In order to solve the above problems, the order management system of the present invention includes:
Applied to an order management system that transmits data indicating ordered products via radio waves, a barcode reader that reads the barcode corresponding to the ordered product and the data read by this barcode reader are transmitted via radio waves. The configuration includes a data transmitting section.

In addition, when the end of the order is input to the data transmission section,
The configuration is such that all data for ordered products is sent at once.

In addition, the barcode reader reads the barcode of the ID card given to the customer and transmits it from the data transmission section, thereby reading and displaying the customer's name data from the host computer, and also reading the customer's name data from the host computer and displaying the customer's name data and the data of the ordered product are associated with each other and transmitted from the data transmitter.

(Function) By configuring each product to be assigned a barcode indicating the product, when a product is ordered by a customer, a barcode reader can read the barcode assigned to the ordered product. and the data indicated by the read barcode is transmitted from the data transmitter.

In addition, the data transmission unit simply stores the input data during the order process, and when the order is changed or canceled and the ordered product is finally decided, the stored product is transferred. Send the indicated data all at once.

Further, the barcode reader reads the barcode of the ID card given to the customer, and transmits the data from the data transmitter. This transmitted data is given to the host computer via the data receiving section, and the customer's name data is called from the host computer, and displayed on the display section of the barcode reader via the data transmitting section and the data receiving section. Is displayed. Further, the data transmitting unit transmits the customer's name data and the data of the ordered product in association with each other.

(Example) Hereinafter, one embodiment of the present invention will be described with reference to the drawings.

FIG. 1 is a block diagram showing the electrical configuration of an embodiment in which the present invention is applied to a restaurant at a golf course.

In the figure, a handy terminal 121 to which the output of the barcode reader 11 is guided is bidirectionally connected to a transmitting/receiving section 122 to which an antenna 123 is attached. In addition, a plurality of moving blocks 14.1 having the same configuration as the moving block 13 consisting of three elements: the barcode reader 11, the handy terminal 121, and the transmitting/receiving section 122.
5... is provided.

The transmitter/receiver 22 to which the antenna 21 is attached and the controller 23 are bidirectionally connected, and the output from the controller 23 is sent to the printer 2 installed in the kitchen.
6. A blinker 27 located in the pantry and a printer 28 located at a location where it is easy for the waitress to take out printed sheets are led to each.

Further, the controller 23 is bidirectionally connected to the host computer 24.
A communication line 24a for inputting and outputting data to and from a terminal device (not shown) is led. Further, it is bidirectionally connected to a register 25 for depositing and withdrawing cash.

In the above configuration, the data transmitter 12 includes a handy terminal 121 and a transmitter/receiver 22.

FIG. 2 is a schematic diagram showing the appearance of the handy terminal 121.

A power switch 1211 is attached to the upper right side of the operation surface of the handy terminal 121, and a display section 1212 using a liquid crystal display device is provided below the power switch 1211. Furthermore, this handy terminal 121 uses a touch method as a data input method in which data corresponding to the display is input by touching characters or the like displayed on the display section 1212 with a finger or the like.

FIG. 3 is a front view schematically showing a wagon loaded with moving blocks 13 that moves inside a restaurant.

The wagon 16 is provided with a drawer 161,
Handy terminal 121 and barcode reader 11
is stored inside it. Further, a battery (not shown) serving as a power supply source for the moving block 13 and the transmitting/receiving section 122 are stored in a storage section 162 provided below the drawer 161.

FIG. 4 is an explanatory diagram showing the position of the wagon 16 placed inside the restaurant.

A plurality of sets of table seats 173 each consisting of four chairs 171 and one table 172 are installed in the restaurant 17, and the wagon 16 is arranged so that, for example, one table seat 173 corresponds to four sets of table seats 173. (Table seats corresponding to the wagons 16c and 16d are omitted from illustration).

FIG. 5 shows the I
It is an explanatory diagram showing a D card.

At the top of the front of the ID card 18, this restaurant 17
The name 181 of a certain golf course is written, and the customer's name 182 is written in the center. Further, on the lower right side of the ID card 18, a barcode 183 indicating data assigned to the customer is printed.

FIG. 6 is a partial diagram showing a menu book used in the restaurant 17.

In the menu book 19, for each dish name 191, the price 193 is printed on the right side, and a bar code 192 for indicating the dish name is printed on the left side.

7 is a flowchart showing the operation of the handy terminal 121, FIG. 8 is a flowchart showing the operation of the controller 23, and FIG. 9 is a flowchart showing the operation of the host computer 24.

The operation of one embodiment of the present invention will be described below with reference to the above figures as necessary.

Assuming that four customers are seated at the table seats 173a shown in FIG. 4, the wagon 16a provided corresponding to the table seats 173a is used, and the drawer 161 of the wagon 16a is pulled out. Therefore, the handy terminal 121 stored inside the drawer 161 can be operated from the outside (the handy terminal 121 is used while being placed inside the drawer 161), and the handy terminal 121 is connected to the drawer 161. Barcode reader 11 is taken out from drawer 161.

After confirming whether the customer's order is to be paid by a representative, the handy terminal 121
By touching the number display section 1213, the number of the table seat 173a and the number of customers are input. However, the number input for the table seat 173a may be performed by reading a bar code corresponding to each table seat provided at an appropriate location in the drawer 161. and,
If the payment is made by a representative, the barcode 183 of the ID card 18 submitted by the representative is scanned using the barcode reader 11.
Enter data that describes your customer. If the payment is made by each customer, the code 183 of the ID card 18 submitted by each customer is scanned (steps 51 to S4).

When inputting the barcode 183 is completed, touch the transmission display 1214 to indicate the completion, and the data corresponding to the inputted barcode 183 will be transferred to the transmitting/receiving unit 12.
2 as radio waves, and received by the fixed-side transceiver section 22 (step 35).

The controller 23 stores the received data in the ID card 1.
If the data indicates the barcode 183 of No. 8, the data is sent to the host computer 24 (steps 320-522).

Since the data from the controller 23 is data indicating the barcode 183 of the ID card 18, the host computer 24 outputs the customer's name data specified by the data to the controller 23 (
Steps 330-532).

The name data led to the controller 23 is transmitted to the transmitter/receiver 2
2 as radio waves, and received by the transmitting/receiving section 122. The user is then guided to the handy terminal 121 (steps 322.S23.S5).

The handy terminal 121 stores the derived name data internally (step S6), and displays the name at the top of the display section 1212 (indicated by 1215 in FIG. 2).
(Step S7).

This display will display the name of the representative if the payment is made by a representative, and if the payment is made for each customer, the names of four people will be displayed. After confirming the displayed name, the menu order is accepted and placed.

When accepting or placing an order, if the payment is made by the representative, first touch the name of the representative (indicated by 1215) to confirm that the payment for subsequent orders will be made by that representative. Handy terminal 12
1. Then, the barcodes 192 attached to the ordered dishes are scanned one after another.

If each customer pays for their own meal, the orderer's instructions are given to the handheld terminal 121 by touching the display of the customer's name, and then the barcode 192 corresponding to the ordered dish is scanned. This process is repeated for each customer (step S8).

The dish name input by the above method is temporarily stored in the handy terminal 121. Once the order has been placed, data indicating the completion is sent to the handy terminal 12.
1, the name of the ordered dish is displayed on the display section 12.
12, and the order is confirmed based on the display (step S9). Then, by giving a transmission instruction to the handy terminal 121 (touching the transmission display area 1214), the data indicating the name of the ordered dish, etc. is transmitted all at once (step S10゜513).
).

In addition, if the name of the ordered dish has been changed, by touching the display area of the name of the dish to be changed, the order for that dish can be canceled and the new name of the dish can be manually changed. is performed by scanning the barcode 192. After that, data is transmitted in bulk (steps S10, S11, S12, 513).

In step 313, data indicating the name of the dish etc.
It is transmitted as a radio wave from the transmitter/receiver 122, and the transmitter/receiver 22
received by. The data is then given from the transmitting/receiving section 22 to the controller 23 (step 520).
.

The controller 23 determines for each dish data whether it is a drink or not, since the derived data is data indicating the name of a dish, etc. For dishes that are not drinks, the printer 26 prints the name of the dish. The quantity is printed, and the drinks are printed by the printer 27 (steps S24, S25, 526). The printer 28 is also made to print the names of all the dishes and the number of the table seat 173 where the orderer is seated (step 527).

The rear controller 23 is a host computer 24
The data indicating the dish is sent to the customer in a data format associated with the data indicating the customer (step 328).
. The host computer 24 that has received this data performs data processing to add data indicating these dishes to the already stored data for each customer (already given through the communication line 24a) (steps 330 and 31).゜334.535).

In the kitchen, the food printed by the printer 26 is prepared, and in the pantry, the drinks printed by the printer 27 are prepared. The waitress then delivers the finished dish to the table seat 173 according to the instructions on the piece of paper printed by the printer.

Further, when a dish is added to the table seat 173, the number of the table seat 173 is input into the handy terminal 121. Since the name corresponding to the number of the table seat 173 is already stored in the handy terminal 121, the customer's name is displayed (steps S1 and S2).
, 315.37).

Afterwards, the food order is received according to the method already described.

The operation after this is the same as the operation already explained, so
The explanation thereof will be omitted (the host computer 24 performs a process of adding data indicating a newly ordered dish to the data introduced through the communication line 24a and the data indicating the already introduced dish).

This completes the explanation of the operation when the customer uses the ID card 18. Next, the operation when the customer does not use the ID card 18 will be explained.

When a customer arrives at table seat 173, that table seat 17
Input the number 3 (step St, S2).

A menu book is prepared separately for customers who do not use an ID card 18 (its composition is
(The configuration is the same as that for customers who use the ``Customer'', but the content of the printed barcode 192 is different) to accept and place food orders. The operation at this time is ID
It is the same as in the case of a customer using the card 18 (Steps 88 to S13 for the handy terminal 121, and Steps S20 to S21 to S13 for the controller 23.
28).

However, on the host computer 24 side, ID card 1
8 is not used, step S34 to step S
36, the amount corresponding to the ordered dish is calculated, and the calculation result is stored therein as the unpaid amount. When the customer leaves the restaurant 17 and makes a payment, data indicating the payment is derived from the register 25, and the host computer 24 settles the unpaid amount according to the derived data (steps 330 and 333). .

This concludes the explanation of the operation when the customer uses the restaurant 17.

When the golf game ends and the customer leaves the golf course, the data from the host computer 24 (golf course fee, meal fee, and other fees) is displayed in the register 25, and the customer pays the fee according to the display. Make payment.

As explained above, in this embodiment, since the handy terminal 121 is used while being placed on the wagon 16, there is no need to hold the heavy handy terminal 121 in the hand. It's more convenient.

Furthermore, since multiple sets of wagons 16 loaded with handy terminals 121 are provided and the wagons 16 are positioned at the shortest distance from all the table seats 173, it is possible to shorten the travel distance of the wagons 16. .

It should be noted that the present invention is not limited to the above-mentioned embodiment, and its scope of application can be similarly applied to equipment other than the restaurant 17, for example, to a mobile shop.

Further, the present invention is not limited to golf courses, but can be similarly applied to other equipment such as athletic clubs.

(Effects of the Invention) The order management system of the present invention uses a barcode league to read data indicating the ordered product, making it possible to prevent errors in receiving and placing orders. Since the data of the ordered products is sent all at once at the end of the order, the processing of the sent data becomes easier.

[Brief explanation of the drawing]

Fig. 1 is a block diagram showing the electrical configuration of an embodiment of the present invention applied to a restaurant at a golf course, Fig. 2 is a schematic diagram showing the external appearance of the handheld terminal, and Fig. 3 is a block diagram showing the appearance of the handheld terminal. FIG. 4 is an explanatory diagram showing the position of the wagon placed inside the restaurant; FIG. 5 is an explanatory diagram showing the ID cards used by customers using the restaurant. , FIG. 6 shows a menu book used in a restaurant. FIG. 7 is a flowchart showing the operation of the handy terminal, FIG. 8 is a flowchart showing the operation of the controller, and FIG. 9 is a flowchart showing the operation of the host computer. 11... Barcode reader 12... Data transmitting unit 121... Handy terminal 122... Transmitting/receiving unit Patent applicant Sekisui Chemical Co., Ltd. Information Technology Development Co., Ltd. Figure 5 Figure 61-1 Figure 7

Claims (1)

[Claims] 1) An order management system that transmits data indicating ordered products by radio waves, comprising: a barcode reader that reads a barcode corresponding to the ordered product; 1. An order management system comprising: a data transmitting unit that transmits the received data via radio waves. 2) The order management system according to claim 1, wherein the data transmitting unit transmits all the data of the ordered products at once when the end of the order is input. 3) The barcode reader reads the barcode of the ID card given to the customer and transmits it from the data transmission unit, thereby calling up and displaying the customer's name data from the host computer, and also reading the customer's name data. 3. The order management system according to claim 1, wherein the data transmitter transmits name data in association with data on the ordered product.