JPH042228A - Selective calling system - Google Patents

Abstract

PURPOSE:To always inform an accurate wait time to a customer by correcting the wait time displayed on a selective calling receiver based on a wait time correction data sent from a selective call transmitter. CONSTITUTION:The system consists of a selective calling transmitter (master set) 1 installed to a hospital or a public agency and plural selective calling receivers (slave sets) 21-2n supplied respectively to customers. The master set 1 sends a correction data inputted to its wait time correction data input section 12 to slave sets capable of correcting the wait time displayed on the slave sets. Each of the slave sets 21-2n uses a CPU system section 23 to process a wait time correction data received via a reception antenna 21 and a reception section 22 to revise the wait time displayed on a display section 25. Thus, a customer recognizes it that the wait time is corrected and each customer behaves freely in response to the new wait time.

Description

[Detailed Description of the Invention] [Field of Industrial Application] The present invention relates to a selective calling system that individually calls a specific customer from among a plurality of customers waiting in line at a hospital or government office, and in particular, a selective calling system that can display the waiting time. The present invention relates to a selective call system using a selective call receiver.

[Conventional technology]

Recently, in order to help customers make effective use of their waiting time while waiting for treatment at a hospital or for processing paperwork at a government office, we have distributed selective call receivers (pagers) to each customer to help them make the most of their waiting time. 2. Description of the Related Art A selective calling system that calls a customer by transmitting a calling signal has come into use. In this case, a system has also been proposed in which each selective call receiver displays a scheduled waiting time.

[Problem to be solved by the invention]

In such a selective call system, hospitals and government offices give each customer a selective call receiver and at the same time inform them of the expected waiting time, or, as mentioned above, display the waiting time on the receiver. . However, if the patient's treatment or administrative processing takes longer or is shorter than scheduled, there will be an error in this waiting time. If the waiting time is shortened, you can call immediately, but if it takes a long time, the customer will become anxious because there is no call even after the scheduled time, so you should try to tell the customer that the waiting time will increase in some way. It is preferable to let them know.

However, conventional receivers are not able to cope with this increase in waiting time and end up making arriving customers wait even more based on the scheduled waiting time, which defeats the original purpose of this type of service. The problem is that this will not be achieved.

An object of the present invention is to provide a selective calling system that makes it possible to notify customers of changes in waiting time.

[Means to solve the problem]

The selective calling system of the present invention includes a selective calling receiver capable of displaying a waiting time that is set in advance and gradually decreased over time, and a selective calling receiver that transmits waiting time correction data to the selective calling receiver. The selective call receiver is configured to modify the waiting time to be displayed based on the waiting time correction data from the selective call transmitting device.

For example, the selective call transmitting device includes a waiting time correction data input section, a CPU system section for processing the waiting time correction data, and a transmitting section for transmitting the waiting time correction data. The selective call receiver also includes an initial waiting time setting data input section, a receiving section that receives waiting time correction data transmitted from the selective calling transmitting device, and processing the initial waiting time setting data and waiting time correction data. and a CPU system unit including a timer unit that gradually reduces the waiting time as time passes, a display unit that displays the waiting time, and a notification unit that notifies when the waiting time becomes zero. ing.

[Effect]

According to the present invention, by correcting the waiting time displayed on the selective call receiver based on the waiting time correction data transmitted from the selective call transmitter, the customer is always informed of the accurate waiting time; It becomes possible to provide suitable services.

〔Example〕

Next, the present invention will be explained with reference to the drawings.

1 to 4 show one embodiment of the present invention.

That is, as shown in the system configuration diagram in Fig. 1, there is a selective call transmitter (hereinafter referred to as base unit) 1 installed at a hospital or government office, and a plurality of selective call receivers (hereinafter referred to as base unit) each handed over to a customer. (referred to as slave unit) 2t ~2. It consists of

As shown in the block diagram in FIG. 2, the base unit 1 has a CP
UPU system 1. Waiting time correction data input section 12. Transmission unit 13. A transmitting antenna 14 is provided. This main unit 1
It is possible to send the correction data input to the waiting time correction data input section 12 to the slave device and correct the waiting time displayed on the slave device.

As shown in the block diagram of FIG. Receiving unit 22゜CPUPU system 3, initial waiting time setting data input unit 242 display unit 2
5. A notification section 26 is provided. It also has a timer section 23a that counts down the waiting time set within the CPU system section 2 and 3. In this handset, the scheduled waiting time input into the initial waiting time setting data input section 24 is displayed on the display section 25, and this waiting time is displayed on the timer section 23.
It is displayed gradually decreasing by a. Then, when the displayed waiting time becomes zero, the notification section 26 outputs a notification sound. In addition, this handset includes a receiving antenna 21 and a receiving section 2.
The waiting time correction data received via the CPU 2 can be processed by the CPUPU system 3 to change the waiting time displayed on the display unit 25.

Next, the operation of the system will be explained using the flowchart shown in FIG. When a customer visits the reception counter, the counter staff predicts the waiting time for the customer based on the details of the previous customer's treatment and paperwork, and passes this waiting time to the customer using the initial waiting time setting data input section of the handset 2. 24. Simultaneously with this data setting, the timer section 23a of the handset 2 starts counting down the waiting time, and displays the remaining waiting time on the display section 25 every moment.

If the treatment and administrative processing of the previous customer are progressing smoothly and there is no change in the originally scheduled waiting time, when the timer display reaches zero, a notification sound is output from the notification unit 26 to notify the customer that the waiting time has come. Know.

Next, if the treatment or administrative processing is longer or shorter than expected, the main unit 1 inputs waiting time correction data into the waiting time correction data input section 12, and the CPU system section 11. Transmission unit 13. The information is transmitted simultaneously to each slave device 21 to 211 via the transmitting antenna 14 by wireless means.

The modified signal in this case is, for example, [modified signal identification code A
] + [correction amount B].

Handset 2. ~27 is the receiving antenna 21. When the identification code A is received through the receiving section 22, the CPU system section 23 reads the correction amount B, and increases or decreases the waiting time displayed on the display section 25 by the correction amount B. At this time, the notification section 26 can also notify that the correction has been made.

This way the customer knows that the wait time has been fixed and
It becomes possible for each person to take action in response to the new waiting time.

Thereafter, if the waiting time is not corrected again, the timer unit 23a counts down the corrected waiting time in the same manner as described above, and when the remaining waiting time reaches zero, the notification unit 26 outputs a notification sound to notify the customer. Notify me that the time has come.

〔Effect of the invention〕

As explained above, the present invention is configured to transmit waiting time correction data from the base unit to the slave unit, and modify the waiting time displayed on the slave unit based on this revised data. Even if the scheduled waiting time changes, the accurate waiting time can be communicated to the customer moment by moment, and it is possible to provide fine-grained service to the customer.

[Brief explanation of the drawing]

FIG. 1 is a block diagram of the selective calling system of the present invention, FIG. 2 is a block diagram of a base unit, FIG. 3 is a block diagram of a slave unit, and FIG. 4 is a flowchart of the system. 1...Base unit (selective call transmitter), 21-27...
child II (selective call reception II), 11... CPU system section, 12... waiting time correction data input section, 13...
- Transmitting unit, 14... Transmitting antenna, 21... Receiving antenna, 22... Receiving unit, 23... CPU system unit, 23a... Timer unit, 24... Initial waiting time setting data input section, 25...display section, 26...notification section. Figure 1 Figure 3 Figure 4

Claims (1)

[Claims] 1. A selective call receiver capable of displaying a waiting time that is set in advance and gradually decreased over time; and a selective call receiver that transmits waiting time correction data to the selective call receiver. a selective call transmitter capable of transmitting data, and the selective call receiver is configured to modify the waiting time to be displayed based on time modification data from the selective call transmitter. . 2. The selective call transmitting device includes a waiting time correction data input section, a CPU system section for processing the waiting time correction data, and a transmitting section for transmitting the waiting time correction data, and the selective call receiver comprises: an initial waiting time setting data input section; a receiving section that receives waiting time correction data transmitted from the selective call transmitting device; A CPU that includes a timer section that gradually decreases as the time elapses.
2. The selective calling system according to claim 1, comprising a system section, a display section that displays a waiting time, and a notification section that notifies when the waiting time becomes zero.