JPH0543253U - Room management system - Google Patents

Abstract

(57) [Summary] [Purpose] A system that manages the usage status of multiple rooms, enabling the mutual communication of information between each room and the management room. [Composition] A main management unit, a sub management unit, an intermediate management unit, a terminal management unit and an indoor terminal are connected by a communication line, and an information input section and an information display are provided on the main management unit, the sub management unit and the intermediate management unit. Section and an information processing section respectively, and an information input section, a terminal display signal output section, and an information processing section in the terminal manager,
The indoor terminal device is provided with an in-room state input unit and a terminal display unit, respectively. [Effect] It is possible to accurately and easily ascertain the presence of the customer in the room. Moreover, it is possible to reliably carry out the transfer of the telephone and the transmission of the message.

Description

[Detailed description of the device]

[0001]

[Industrial applications]

 The present invention relates to a system that manages the usage status of a plurality of rooms, and relates to a system that enables mutual communication of information between the management side and each room.

[0002]

[Prior Art]

 Conventionally, for example, in an accommodation facility, a front guest room status indicator is installed at the front, and a linen room guest room status indicator is installed in each linen room, as shown in Fig. 5, and the guest room guest status indicator is used for reception. By inputting the check-in and check-out data of the above, the data was displayed on both indicators, and according to the display, the guest was allocated and the guest room was cleaned cleanly.

[0003]

[Problems to be solved by the device]

 With the conventional system, it is possible to know from the front whether the guest has checked in or checked out, but even if the guest does not check out, he / she stays with the room key somewhere in the accommodation facility. I didn't know if it was a room or not. Therefore, even if there was a telephone message from the outside, it could not be immediately communicated. In addition, when cleaning, each room had to be knocked one by one to check whether it was in the room, which was extremely inefficient. Especially in recent lodging facilities, card-type electronic locks are often used in place of conventional mechanical locking devices, and even if you go out, you cannot leave your card at the front desk. I didn't understand. Therefore, even when there was a telephone call from the outside, I thought that I was in the room and kept calling, and the response was delayed, which sometimes made the person on the call uncomfortable. In addition, even if there was a message, contact was sometimes delayed or forgotten.

[0004]

[Means for Solving the Problems]

 In order to improve the conventional system, which was not able to accurately grasp the occupancy status of the users in the room, the occupancy status is always communicated from the room to the control room side each time the customer enters or leaves the room. Configure a system that can provide information from the management side to each room. That is, the configuration means the user information input to the terminals between each terminal installed in each of the plurality of rooms and the main controller installed in the management room that manages the plurality of rooms. A room management system for mutual communication with user information input to a main controller, wherein the main controller includes an input / output control circuit for user information, a storage circuit, a modulation / demodulation circuit, and a communication control circuit. An information processing unit and an information display unit for displaying customer information are provided, and the main management unit includes the information processing unit, the information display unit, and an information input unit for inputting user information. Is connected via a communication line, and the main management device and the sub management device are provided with the information processing unit, the information display unit, and the information input unit. Is connected through a communication line, and the information processing unit A terminal management device, which is provided with a terminal display signal output unit that outputs the terminal display signal while inputting the customer information and performing a predetermined display, is connected through a communication line to this terminal management device. Is an indoor terminal equipped with an in-room state input section for inputting and outputting an in-room state signal and a terminal display section for inputting the terminal display signal and performing a predetermined display, connected via a communication line. Especially. Further, the terminal display signal output section of the terminal management unit is provided with a contact output circuit, and the occupancy state signal input section is provided with a contact input circuit, and the occupancy state input section of the indoor terminal unit is provided with a switch. This is because the switch circuit provided with is provided, and the display circuit provided with the display member in the terminal display unit is provided.

[0005]

[Action]

 When the customer information such as check-in, check-out and message is input to the information input section, the sub-manager displays it on the information display section and also via the input / output control circuit in the information processing section. It is stored in the memory circuit and then output to the communication line via the modulator / demodulator. The main management unit inputs the customer information output from the sub management unit via the modulation / demodulation unit, stores it in the memory circuit through the communication control circuit, and responds to calls from other management units or indoor terminals. Output predetermined information to the communication line. The middle management unit displays the customer information output from the sub management unit or the main management unit on the information display unit and stores it in the memory circuit in the information processing unit. Next, the terminal management device inputs the customer information output via the intermediate management device, performs a predetermined display, and outputs a terminal display signal. When an in-room status signal is input to the in-room status input section, the indoor terminal device outputs that signal to the terminal management device, and also inputs the terminal display signal output from the terminal management device to display the specified display. Do.

In addition, the terminal manager outputs the occupancy state signal output from the indoor terminal device to the intermediate manager to cause a predetermined display on the information display section of the intermediate manager and is also stored in the information processing section. It Further, this customer information is also output to the sub-control unit and the main control unit, and is displayed and stored in the sub-control unit as well as stored in the main control unit. It is also possible to input customer information to the intermediate management device, output the information to the sub-management device and the main management device, store them respectively, and display them on the sub-management device.

[0007]

【Example】

 FIG. 1 is an explanatory diagram when the room management system according to the present invention is used in an accommodation facility on the nth floor. Hereinafter, the configuration of the present invention will be described in detail with reference to the drawings. First, the main management device 1 and the sub-management device 2 are installed in an easily manageable place such as the front of the accommodation facility, and both are connected by multi-drop connection by a communication line. In addition, a plurality of intermediate management devices 3 installed in the linen rooms on each floor are connected to the main management device 1 and the sub management device 2 by a multi-drop connection via a communication line, and each intermediate management device is installed in each room. Multiple terminal managers are multi-drop connected by communication lines. The indoor terminal installed in each room is connected to each of these terminal management devices by a communication line. As shown in FIG. 2, the main management device 1, the sub management device 2, and the intermediate management device 3 are respectively provided with an information input unit 7, an information display unit 8, an information processing unit 9, and a terminal 11. .. Further, the information processing circuit 9 includes an input / output control circuit 9a, a ROM 9b, a RAM 9c, a CPU 9d, a time measuring circuit 9e, a communication control circuit 9f, and a modulation / demodulation unit 10. Next, as shown in FIG. 3, each terminal management unit 4 is provided with a terminal display signal output unit 4a, an in-room state signal input unit 4b, and an information processing unit 9. The terminal display signal output unit 4a has a contact signal output circuit (not shown) for outputting a signal for turning on a lamp 5f of the indoor terminal device 5 described later, and the indoor state signal input unit 4b has an indoor terminal device. A contact signal input circuit (not shown) for inputting the signal output from the switch circuit 5b is included. Further, each indoor terminal device 5 is provided with an in-room state input unit 5a and a terminal display unit 5d as shown in FIG. The occupancy status input section 5a includes a switch circuit 5b to which a occupancy status input switch 5c is connected. For example, a key holder switch as shown in FIG. 7 (lighting, air conditioning, etc. are turned on / off by inserting / removing the key holder). ) Is provided so as to interlock with the occupancy status input switch 5c, or in the case of a card type locking device, so as to interlock with the locking device. In addition, the terminal display unit 5d includes a display circuit 5e to which a lamp 5f, which is an example of a display member, is connected, and is installed in an easily viewable place such as a night table.

Next, in each information display section 8 of the sub-manager 2 and the intermediate manager 3, as shown in FIG. 6, a room number display section 12f and a check-in lamp switch (hereinafter, check) are provided for each section. A quine switch 12a, a checkout lamp switch (hereinafter, checkout switch) 12b, a message lamp switch (hereinafter, message switch) 12c, an in-room indicator lamp 12d, and a key message case 12e are provided. Are stored in the case 12. Each of the switches 12a to 12c constitutes a part of the information input section, and the switch itself is made of a translucent material and has a lamp or an LED inside thereof, or a switch or a lamp or an LED. It has a structure that is embedded so that it lights up when the switch is turned on. Further, the information display section of the main controller 1 is provided with a lamp (not shown) for displaying a communication error occurrence.

Next, the operation of the present invention will be described when a guest in the room checks in (when a check-in signal, which is an example of user information, is input). First, when the receptionist presses the check-in switch 12a of the sub-manager 2 at the front desk, the switching signal (hereinafter, check-in signal) is output to the information input section 7 of the sub-manager, and this signal is output to the information display section. 8 is output to turn on the lamp of the check-in switch 12a. The switching signal is also output to the input / output control circuit 9a of the information processing unit 9 and converted into a predetermined digital signal. Then, this signal is stored in the RAM 9c, respectively, and is output to the modulation / demodulation unit 10 via the communication control circuit 9f and modulated into a predetermined communication signal. Next, the modulated signal is input from the terminal 11 to the modulator / demodulator of the main controller 1 via the communication line 6, demodulated into a predetermined signal, and stored in the RAM via the communication control circuit. At this time, if there is an error in the signal input to the master controller, a predetermined error is displayed on the display of the master controller. The above operation is repeated every time the guest of the room checks in, and the room is allocated based on the check-in display of the sub-manager.

Next, a case will be described in which a customer enters a room and inputs information indicating whether or not he / she is in the room, that is, an in-room state signal. Now, if the user inserts the key holder into the key holder switch (or unlocks it with a card), the contact of the occupancy input switch 5c is closed, and the switching signal (hereinafter, occupancy signal) is transmitted via the switch circuit 5b. And is output to the terminal management unit 4 and the intermediate management unit 3. The occupancy signal output to the terminal manager 4 is output to the occupancy state signal input unit 4b and input to the input / output control unit via the contact signal input circuit. Then, it is converted into a predetermined digital signal and stored in the RAM 9c. Further, the occupancy signal output to the intermediate management unit 3 is converted into a predetermined digital signal as in the case of being input to the terminal management unit, and is stored in the RAM. At this time, the occupancy signal is also output to the input / output control circuit 9a, converted into a predetermined digital signal, and then output to the information display section 8 to turn on a predetermined occupancy indicator lamp (not shown). Next, the modulated in-room state signal is output from the modulation / demodulation circuit 10 of the intermediate management device 3, and is input to the main management device 1 via the terminal 11 and the communication line 6. Similarly, the occupancy signal is also output to the sub-manager 2 and stored in the RAM, and at the same time, the occupancy status display lamp 12d of the information display circuit is turned on.

Next, when the user leaves the room, that is, when the customer leaves the room, that is, when the user locks out the key holder from the key holder switch or locks it with a card, the occupancy status signal input switch 5c is turned off, This switching signal (hereinafter referred to as absent signal) is output from the occupancy state signal input circuit 5a to the terminal manager, and the occupancy data stored in the RAM in the information processing circuit is rewritten to the absence data. In this way, the absence signal is input to the intermediate management device, sub-management device, and main management device, and the occupancy data stored in each is rewritten to the absence data. Then, the occupancy indicator lamps of the middle management unit and sub management unit are turned off. As described above, these operations are repeated every time the customer turns on / off the occupancy status input switch, and the status of occupancy and absence is managed by the intermediate management unit, sub management unit, and main management unit. It Therefore, it is possible to easily know the situation of the customer's presence in the room by turning on the indicator lamp for the presence of the room in the middle management unit, so that it is possible to efficiently clean the room. Moreover, it does not inadvertently wake up sleeping guests. In addition, when the in-room indicator lamp of the main management unit lights up, it is possible to respond promptly without waiting for the other party when trying to call the customer who is absent by mistake.

Next, the case where a letter or message to a customer is directly at the front desk (when a message signal, which is an example of customer information is input), will be described. First, the receptionist receiving the message turns on the message switch 12c. Then, the switching signal (hereinafter referred to as a message signal) is input to the input / output controller 9a of the sub-manager and the information display circuit 8 to light the message lamp. Then, the message signal is converted into a predetermined digital signal by the input / output control circuit, then stored in the RAM 9c, and at the same time output to the modulation / demodulation circuit 10 via the communication control circuit 9f. It is input to the management device 1. Next, the message signal input to the main management unit is stored in the RAM and output to the terminal management unit via the communication line as in the case of inputting the check-in signal. Then, a message signal of a digital signal is output from the contact signal output circuit (not shown) of the terminal display signal output unit 4a to the display circuit of the indoor terminal via the input / output control circuit of the terminal management device, and the lamp 5f Light up. When there is a message as described above, the message lamps on both the sub-manager of the front desk and the terminal of the guest room are turned on, so it is possible to completely prevent forgetting to contact the message.

Next, a case where a customer checks out (when a checkout signal, which is an example of customer information is input), will be described. First, when the reception desk of the front desk turns on the check-out switch 12b of the sub-manager, the switching signal (hereinafter referred to as a check-out signal) is output from the information input circuit 7 to turn on the check-out lamp. Thereafter, the checkout signal is stored in the sub-manager and the main manager, as in the case where the check-in signal is output. It is also possible to connect the information processing circuit of the main controller and the host computer to perform statistics and analysis of usage data for each room.

[0014]

[Effect of the device]

 By using the room management system of the present invention, it is possible to accurately and easily grasp the state of the guest in the room. Therefore, the room can be efficiently cleaned. In addition, it is possible to confirm the presence in the room and reliably handle the transfer of the telephone. Also, by displaying the message lamp on both the management side and the room side, it is possible to reliably prevent forgetting to deliver the message. INDUSTRIAL APPLICABILITY As described above, the present invention can manage a room accurately and efficiently, and its practical benefit is enormous.

[Brief description of drawings]

FIG. 1 is an explanatory diagram of a room management system according to the present invention.

FIG. 2 is an explanatory diagram of internal circuits of a main management device, a sub management device, an intermediate management device, and a terminal management device.

FIG. 3 is an explanatory diagram of an internal circuit of a terminal manager.

FIG. 4 is an explanatory diagram of an internal circuit of the terminal device.

FIG. 5 is an external view of a sub management device.

FIG. 6 is an explanatory diagram of an information input unit and an information display unit.

FIG. 7 is an explanatory diagram of a key holder receiving switch.

FIG. 8 is an explanatory diagram of a conventional room management system.

[Explanation of symbols]

1 ・ ・ Main controller, 2 ・ ・ Sub controller, 3 ・ ・ Intermediate controller,
4 ... Terminal management device, 4a ... Terminal display signal output unit, 4b
..In-room status signal input unit, 5 ... indoor terminals, 5a ...
Occupancy status input section, 5b ... Switch circuit, 5c ... Room presence status input switch, 5d ... Terminal display section, 5e ... Display circuit, 5f ... Lamp, 6 ... Communication line, 7 ... Information input ., Information display unit, 9 ... information processing unit, 9a .. input / output control circuit, 9b .. ROM, 9c .. RAM, 9d
..CPU, 9e..Time measuring circuit, 9f..Communication control circuit, 10 ... Modulation / demodulation unit, 11 ... Terminal, 12..case, 12a..check-in lamp switch, 12b
..Check-out lamp switch, 12c .... Message lamp switch, 12d..Ambient display lamp,
12e ··· key message case, 12f ··· room number display section, 13 · · · key chain, 14 · · key ring receiver, 15 · · front passenger room status indicator, 1
6 ... Guest room status indicator for linen rooms.

Claims (2)

[Scope of utility model registration request] 1. The customer information input to a terminal device and the main information between each terminal device installed in each of a plurality of rooms and a main management device installed in a management room that manages the plurality of rooms. A room management system for mutual communication with user information input to a management device, wherein the main management device includes an information processing device including an input / output control circuit for the user information, a storage circuit, a modulation / demodulation circuit, and a communication control circuit. Section and an information display section for displaying customer information, and the main management section is provided with the information processing section, the information display section, and an information input section for inputting customer information. The sub-manager is connected via a communication line, and the main manager and the sub-manager communicate with each other by an intermediate manager including the information processing unit, the information display unit, and the information input unit. This intermediate management device is connected to the information processing unit and the usage A terminal manager provided with a terminal display signal output section for inputting information and performing a predetermined display and for outputting a terminal display signal and an occupancy state signal input section for inputting an occupancy state signal is connected to a communication line. A room which is connected through the terminal management device and which is provided with an in-room state input section for inputting and outputting an in-room state signal and a terminal display section for inputting the terminal display signal and performing a predetermined display. The terminal device is connected via a communication line, and mutual communication of user information is possible among the main management device, the sub management device, the intermediate management device, the terminal management device, and the indoor terminal device. Room management system. 2. The terminal display signal output section of the terminal management unit is provided with a contact output circuit, and the occupancy state signal input section is provided with a contact input circuit, and the occupancy state input section of the indoor terminal unit is provided. The room management system according to claim 1, further comprising a switch circuit provided with an in-room state input switch, and a display circuit provided with a display member in the terminal display unit.