JPH0562090A - Alarm system - Google Patents

Abstract

PURPOSE:To automatically and surely inform a maintenance repair dealer with a pager when an abnormality is discovered at the facility equipment arranged at the store by being equipped with a transmitting receiving means to generate the calling information signal of the pager set beforehand when an alarm information signal is received. CONSTITUTION:When at a refrigerator freezer group 1A arranged at 2 store A, an abnormality occurs, an alarm information signal from an alarm 2A is transmitted to a transmitter receiver 5. The transmitter receiver 5, when it receives the signal, stores the signal through a CPU 7 to a data base 8. To the transmitter receiver 5 or the CPU 7, the calling number of the pager carried by a maintenance repair dealer in charge is set beforehand. When the transmitter receiver 5 and the CPU 7 receives the alarm information signal and judges that the pager calling is not necessary, they apply for the effect that the pager should be called, to a pager service dealer with a voice synthesizing device from the transmitter receiver 5 through a public line 4.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an alarm system for reporting an abnormality in equipment such as freezing, refrigeration, air conditioning or lighting installed in a store or warehouse.

[0002]

2. Description of the Related Art Conventionally, in a superstore, a convenience store, a kitchen of a restaurant or a hotel, or a refrigerating / refrigerating storage warehouse, a large number of refrigerating / refrigerating showcases, refrigerating / refrigerating equipment such as refrigerating units, or equipment such as large-scale air conditioning or lighting. Is installed. When a failure occurs in such equipment, the food stored or stored will be damaged, so a maintenance repair company is usually in charge of repair and management of these equipment, and the equipment in the store etc. When an abnormality such as a breakdown is confirmed, a method is employed in which the store calls the maintenance repair company's office by telephone to dispatch a technician.

[0003]

However, most of the maintenance and repair companies involved are technicians who manage their own businesses, and in addition, such technicians usually spend most of the day on the go. Is. Therefore, it is difficult to contact the maintenance company even if the store calls the maintenance company, and as a result, there is a problem that the repair of the device is delayed and the food or the like is spoiled.

The present invention has been made in view of the above conventional circumstances, and when an abnormality is found in equipment installed in a store, a pager automatically and reliably notifies a maintenance repair company. The purpose is to provide an alarm system that can

Another object of the present invention is to provide an alarm system capable of automatically reporting such an alarm to a maintenance company as image information by facsimile.

Furthermore, the present invention automatically notifies a maintenance repair company of an alarm of equipment installed in a store or the like, stores the information of the device including the alarm information in a database, and the maintenance repair company receives the information. It is an object of the present invention to provide an alarm system in which various information can be obtained by accessing a database with a touch-tone phone.

[0007]

An alarm system according to a first aspect of the present invention is a refrigerator, a refrigerator, or a refrigerator installed in a store or a warehouse.
Facility equipment such as air conditioning or lighting, alarm means for generating an alarm information signal based on an abnormality of these equipment equipment, and the alarm information signal from the alarm means is input, and a preset pocket when the alarm information signal is received And a transmission / reception means for generating a bell call information signal.

An alarm system according to a second aspect of the present invention comprises equipment such as freezing, refrigeration, air conditioning or lighting installed in a store or warehouse, and an alarm means for generating an alarm information signal based on an abnormality of the equipment. The alarm information signal from the alarm means is inputted, and when the alarm information signal is received, the transmitter / receiver means generates a predetermined image information signal to a preset facsimile.

An alarm system according to a third aspect of the present invention is a database installed in a store or warehouse for holding information on equipment such as freezing, refrigerating, air conditioning or lighting.
An alarm means for generating an alarm information signal based on an abnormality of the equipment and an alarm information signal from the alarm means are input, and when the alarm information signal is received, a warning signal to a preset addressee is generated. And a transmitting / receiving means for transmitting the contents of the alarm information signal to a database, and the transmitting / receiving means is provided with a function of permitting access to the database from a telephone.

[0010]

According to the alarm system of claim 1, when an abnormality occurs in equipment such as a store or a warehouse, an alarm information signal is sent to the transmitting / receiving means, whereby the transmitting / receiving means is automatically preset. Generate pager ringing information signal. By setting the pager number carried by the maintenance repair company as the person to call,
It is possible to reliably report an abnormality in the equipment regardless of where the maintenance / repair company is.

According to the alarm system of claim 2, when an abnormality occurs in equipment such as a store or a warehouse, an alarm information signal is sent to the transmitting / receiving means, whereby the transmitting / receiving means is automatically preset. A predetermined image information signal is generated in the facsimile. By setting the facsimile number desired by the maintenance / repair company as the destination, it is possible to notify the maintenance / repair company of the contents of the abnormality as image information.

According to the alarm system of claim 3, when an abnormality occurs in equipment such as a store or warehouse, an alarm information signal is sent to the transmitting / receiving means, whereby the transmitting / receiving means is automatically preset. A notification signal is generated to the notification destination such as a maintenance repair company. The maintenance repair company or the like who has been notified can access the database from the telephone to obtain various kinds of information regarding the abnormal condition of the device and the model name, structure, etc. when replacing parts.

[0013]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Next, embodiments of the alarm system of the present invention will be described in detail with reference to the drawings. FIG. 1 shows an embodiment in which the alarm system of the present invention is applied to a store such as a superstore, a convenience store, a hotel, a restaurant, etc. in which a refrigeration / freezing device group 1 such as a showcase equipped with an alarm device 2 is installed. ing. In this case, store A has the above-mentioned refrigeration /
Refrigerator group 1A, refrigeration / refrigerator group 1B in store B
However, in store C, a refrigeration / freezing device group 1C is installed. Various sensors such as a temperature sensor, a filter clogging sensor, a voltmeter, and an ammeter are incorporated in each of the refrigeration / freezing device groups 1A, 1B, and 1C, and monitoring or failure prediction or failure output from each sensor is performed. The abnormal signals are transmitted to alarm devices 2A, 2B, 2C as alarm means, respectively. Alarm device 2A, 2
When B or 2C receives the monitoring or abnormal signal, it transmits or receives an alarm information signal through a communication line 3 typified by RS-232C, RS-485, or a public leased line (modem or push signal) 4 or the like. It is input to the transmission / reception device 5 as means.

The transmission / reception device 5 is equipped with a voice synthesizer, and if the store is a large store (for example, store A) or in a chain store, a management center of the chain or the refrigeration / freezing device group. In the service center of one manufacturing company (for example, in case of store B or C)
It is installed in the center 6 configured as above. In the center 6, a CPU 7 that is composed of a personal computer, a workstation, a store controller, or the like.
And a database 8 including a file server, a disk, etc., the CPU 7 controls the transmitter / receiver 5, and the database 8 is the alarm device 2A.
Information related to the refrigerating / refrigerating apparatus group 1 including alarm information signals from 2B and 2C, for example, a design drawing, the number of parts in stock,
Information such as delivery date is input / output via the transmission / reception device 5 and the CPU 7.

The transmitter / receiver 5 is provided with a facsimile (hereinafter simply referred to as FAX) signal converter 9 for converting a code signal into a modem signal and a DTMF receiver 10 for converting a push signal from a touch-tone telephone into a code signal. Be done.

Next, the operation of the alarm system will be described. The transmitter / receiver 5 uses one of the alarm devices 2A, 2B, 2
When the alarm information signal is received from C, the alarm information signal is stored in the database 8 via the CPU 7. A call number of a pager carried by a maintenance repairer in charge is set in advance in the transmitter / receiver 5 or the CPU 7, and the transmitter / receiver 5 and the CPU 7 need to call the pager by receiving the alarm information signal. If so, the transmission / reception device 5 applies to the pager service provider 11 to call the pager using the voice synthesizer via the public line 4 (call information signal). After that, the pager service provider 11 receives this application and calls the pager 12 at the assigned frequency of the corresponding pager 12.

It is also possible to previously set a fax number desired by the maintenance repair company in charge in the transmitter / receiver 5 or the CPU 7. When the FAX number is set, the transmitter / receiver 5 and the CPU 7 are set to the above-mentioned. When it is determined that it is necessary to receive the alarm information signal and output it as a FAX signal, the transmission / reception device 5 passes the FAX signal conversion device 9 and the designated FAX 13 by the public private line 4.
To a predetermined format or drawing information (image information signal). This format is set according to the content of the failure. The maintenance / repair company can obtain detailed information on the occurrence status of the abnormality of the device from the image sent to the FAX 13. This FAX 13 may be a FAX of a maintenance company office or a FAX of a convenience store near the office. In recent years, FAX services have become widespread at convenience stores, which are located in 100 m square areas, and it is easy to obtain image information on the go. Further, the FAX 13 may be a car FAX.

Called by the pager 12,
Alternatively, the maintenance / repair company who knows that an abnormality has occurred through the FAX 13 is called by the office telephone or the public telephone 1
5, the database 8 is accessed by a push signal by a predetermined keyword. At this time, the DTMF receiver 10 attached to the transmitter / receiver 5 decodes the inquiry information by the push signal and responds from the transmitter / receiver 5 according to the control instruction from the CPU 7. This response differs depending on the content of the inquiry, and may be only the abnormality occurrence status stored in the database 8, or the design drawing relating to the failed device or the stock status of replacement parts. In the case of design drawings, the FAX1 specified in advance
3 as an image. Also, the transmitter / receiver 5
The response from can be another telephone 16.

According to the third aspect of the present invention, with the recent popularization of mobile and car phones, it is necessary to notify the mobile phone or the like directly from the transmitting / receiving device 5 by a voice synthesizer without using a pager. It is also conceivable to configure. In that case, for example, the telephone 16 is a mobile phone or the like.

Further, in the embodiment, the DTMF receiver is configured to allow access from a touch-tone telephone, but the present invention is not limited to this, and the voice recognition device allows access from not only a push signal but also an ordinary telephone set. It may be configured.

Further, in the embodiment, the configuration in which the information is automatically obtained from the center by the access from the touch-tone telephone has been described. Although it may be configured to inquire of the staff, and the refrigeration / freezing device has been described in the embodiment, the present invention may be applied to the air conditioning equipment and lighting equipment of a store, and the refrigeration equipment of a warehouse. ..

[0022]

According to the invention of claim 1, a preset pager is automatically called when an abnormality occurs in equipment such as a store or a warehouse. By setting the number of the pager to be carried, it is possible for the maintenance repair company to reliably notify the abnormality of the equipment even when he is out, and it is possible to receive prompt maintenance repair.

According to the second aspect of the present invention, when an abnormality occurs in equipment such as a store or a warehouse, a predetermined image information signal is automatically sent to a preset facsimile.
By setting the facsimile number desired by the maintenance / repair company as this transmission destination, it becomes possible to notify the maintenance / repair company as image information of details of the abnormality.

According to the third aspect of the present invention, when an abnormality occurs in equipment such as a store or a warehouse, a notification signal is automatically generated to a preset report destination, so that a maintenance repair company etc. By setting the above, the notified maintenance service provider, etc. can access the database from the telephone and obtain various information regarding the abnormal situation of the equipment and the model name, structure etc. when replacing parts. Therefore, it becomes possible to realize prompt repair support.

[Brief description of drawings]

FIG. 1 is a block diagram of an alarm system.

[Explanation of symbols]

 1 Refrigerator / Refrigerator Group 2 Alarm Device 5 Transmitter / Receiver 7 CPU 8 Database 9 FAX Signal Converter 10 DTMF Receiver 12 Pager 13 FAX 15 Telephone

Claims (3)

[Claims] 1. Equipment such as freezing, refrigeration, air conditioning or lighting installed in a store or warehouse, alarm means for generating an alarm information signal based on an abnormality of the equipment, and the alarm information from the alarm means. An alarm system comprising: a transmitter / receiver for generating a preset pager call information signal when a signal is input and the alarm information signal is received. 2. Equipment such as freezing, refrigeration, air conditioning or lighting installed in a store or warehouse, alarm means for generating an alarm information signal based on an abnormality of the equipment, and the alarm information from the alarm means. An alarm system comprising: a transmitter / receiver for generating a predetermined image information signal to a preset facsimile when a signal is input and the alarm information signal is received. 3. A database installed in a store or warehouse for holding information on equipment such as freezing, refrigeration, air conditioning or lighting, alarm means for generating an alarm information signal based on an abnormality of the equipment, and the alarm. When the alarm information signal from the means is input and the alarm information signal is received, a notification signal to a preset notification destination is generated, and
An alarm system, comprising: a transmitter / receiver for transmitting the content of the alarm information signal to the database, the transmitter / receiver having a function of permitting access to the database from a telephone.