JPH06103281A - Transaction processor - Google Patents

Abstract

(57) [Summary] [Purpose] Allow issuing points to be set for each customer and reflect the customer's intention in the service. [Structure] At the time of inputting issuance point setting, the point card processor 2 searches for a corresponding file record in the file 4 based on the identification code stored in the presented point card 3. The point card processor 2 receives the input of the issuing point desired by the customer and writes it in the retrieved file record. At the time of transaction processing, the point card processor 2 issues a service ticket when the cumulative points included in the file record of the customer involved in the transaction processing exceed the issuance points included in the file record.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a transaction processing apparatus that cumulatively adds points according to a transaction amount for each customer at the time of transaction processing and issues a cash voucher according to the result of the addition.

[0002]

2. Description of the Related Art For the purpose of improving customer service in a store, a customer is given points corresponding to the transaction amount at the time of transaction processing, and when the points reach a predetermined amount, a voucher equivalent to a gift certificate is issued. The service to do is performed conventionally. In such a point issuing service, generally, a customer involved in transaction processing is specified by a point card carried by each customer. That is, at the time of transaction processing, the customer presents his or her own point card to the clerk, and the clerk causes the processing device to read the identification code stored in the presented point card and identifies the customer by this identification code. ECR operated by a clerk during transaction processing
For store side devices such as (electronic cash register),
A file is provided for cumulatively adding and storing points for each customer. Through the identification code read from the point card, the storage area of points corresponding to the customer involved in the transaction processing is searched in the file, and the points corresponding to the transaction amount are cumulatively added and stored in this storage area. When the point value stored in this file exceeds a predetermined issue point, it is judged whether or not the point value stored in the file has reached a predetermined constant value for each transaction processing or at a predetermined timing. A ticket corresponding to the point value is issued to the customer. In addition, there is one that writes points on the point card itself.

[0003]

However, in the conventional transaction processing using the point card, the amount of the ticket issued to the customer is constant, and the points given to each customer reach a certain amount. Sometimes a ticket is issued, and the timing of issuing this ticket to a customer is uniquely determined for all customers by a predetermined issue point. For this reason, we do not consider that the amount of ticket you want to issue differs depending on the customer, even for customers who do not want to use tickets at that stage when the point value reaches the predetermined issue point. There was a problem that the customer's intention could not be reflected in the service, for example, the ticket was always issued and the customer might lose it.

An object of the present invention is to enable an issuing point for determining the timing of issuing a cash voucher to be set for each customer so that the intention of the customer can be individually reflected in the service and unnecessary cash vouchers can be generated. It is to provide a transaction processing device that is not issued.

[0005]

The transaction processing apparatus of the present invention cumulatively adds and stores points according to the transaction amount for each customer at the time of transaction processing, and the point addition result is a predetermined issue point. In a transaction processing device that issues a cash voucher corresponding to the addition result when exceeding, the issue point setting means that accepts the setting input of the issue point for each customer, and the issue point set and input by the issue point setting means for each customer And an issue point storage means for storing in.

[0006]

In the present invention, issuing points for determining the timing of issuing a cash voucher are set and input for each customer, and the set and input issuing points are stored for each customer. Therefore, when the cumulatively added point value reaches the issue point determined by the customer's intention, the cash voucher corresponding to the issue point is issued.

[0007]

1 is a block diagram of a transaction processing system to which a transaction processing apparatus according to an embodiment of the present invention is applied. A point card processor 2 is connected to the ECR 1 that manages deposits and withdrawals relating to transaction processing. The point card processor 2 reads the identification code from the point card 3 presented by the customer. The point card processor 2 includes a file 4, and cumulatively adds points corresponding to the transaction amount input from the ECR 1 to a storage area specified by the identification code read from the point card 3 and stores the points.

FIG. 2 is an external view of a point card processing machine which is a transaction processing apparatus according to the embodiment of the present invention. A card insertion portion 12 is provided on the front surface of the main body 11, and the point card presented by the customer is inserted. Body 11
A keyboard 13, a display 14 and a ticket issuing unit 15 are provided on the upper surface of the. Also, the ticket releasing unit 5
A printer 24 provided with a roll-shaped ticket paper (not shown) is provided below the printer. A card reading unit 26 that reads an identification code from the inserted point card is provided inside the card insertion unit 12. From the keyboard 13, process contents such as ticket issuance and issuance point writing are input. The display device 14 displays the operation content and the like from the keyboard 13. The ticket issuing unit 15 also releases the service ticket printed by the built-in printer 24.

FIG. 3 is a block diagram of a control unit of the point card processing machine. The CPU 21, which includes the ROM 22 and the RAM 23, includes a keyboard 13, a display 14,
A printer 24 and a card reader 25 are connected. The CPU 21 centrally controls each input / output device according to a program stored in advance in the ROM 22, and the data input / output during this period is temporarily stored in a predetermined memory area of the RAM 23. In addition, a file 26 is stored in the CPU 21.
Are connected. This file 26 stores the file record shown in FIG. 4 for each customer. This file record is set for each customer, including the identification code stored in the point card, points according to the transaction amount this time, cumulative points obtained by adding this point to the total number of points related to transaction processing up to the previous time, and each customer. It contains the issued issue points. In addition to this, the file record stores personal data used for customer management in the store.

FIG. 5 is a flowchart showing the processing procedure of the control unit of the card processing apparatus. When the key for selecting the issue point setting mode is operated on the keyboard 13 (n1), the CPU 21 waits for insertion of a point card into the card insertion section 12 or input of an identification code on the keyboard 13 (n2, n3). When the point card is inserted, the identification code is read from the point card through the card reader 25 (n4).
In this way, the identification code read from the point card or the identification code input from the keyboard 13 is R
It is temporarily stored in the AM 23 (n5).

Next, it waits for the value of the issue point to be input from the keyboard 13 (n6). When the issue point is input, the file 26 is searched for the corresponding file record by the identification code (n7). Then, the issued issue point is written in the issue point storage area of the retrieved file record (n8).

On the other hand, when the transaction data composed of the transaction amount and the identification code is input from the ECR 1 in the standby state (n11), the point value corresponding to the transaction amount is calculated (n12). Next, a file record is searched for in the file 26 by the identification code included in the transaction data (n13), and the point value relating to the current transaction obtained in n12 is added to the accumulated points of the searched file record to update ( n
14). After that, the updated cumulative points are compared with the issuing points included in the file record (n
15) If the cumulative points exceed the issuance points, the print data of the service ticket is supplied to the printer 24 (n16). As a result, the printer 24 prints the service ticket of the amount corresponding to the issuing point, and the service ticket is released from the ticket issuing unit 15.

As described above, the issue points set for each customer are stored in the file record storing the accumulated points for the transaction processing for each customer, and the cumulative points for the transaction processing are designated by the customer. The service ticket is issued only when the issued points are reached. Therefore, the service ticket is issued only when the customer wants it, and is not issued when the customer does not want to use the ticket.

When the customer does not want to set the issue point, the issue record unique to the system is stored in the file record of the customer, and when the customer wants to change the issue point, the issue point is newly set. It is rewritten to the issuing point.

Further, in the above file, the connection place can be appropriately changed according to the configuration of the store side device in the store. For example, in a store where a plurality of ECRs are installed, a file may be provided only in the host ECR, or may be connected to a controller that controls the plurality of ECRs. Further, when a POS system is installed side by side, the file may be provided in the center. Further, the value of the accumulated points may be stored in the point card possessed by the customer.

FIG. 6 is a diagram showing an example of printing a receipt issued in the ECR that constitutes the transaction processing system. As shown in the same figure, the values of the current point, the accumulated points and the issued points, which compose the file record of the customer involved in the transaction processing, are printed respectively ((A) in the figure), and the number of remaining points up to the issued point is displayed. By doing so ((B) of the same figure), it is possible to stimulate the customer's willingness to purchase and to increase sales.

[0017]

According to the present invention, the issuing points can be freely set for each customer, and the vouchers can be issued at the timing desired by the customer, and the service can be improved by reflecting the customer's intention. There is an advantage that can be achieved.

[Brief description of drawings]

FIG. 1 is a diagram showing a configuration of a transaction processing system to which a transaction processing apparatus according to an embodiment of the present invention is applied.

FIG. 2 is an external view of a point card processing machine which is a transaction processing apparatus according to an embodiment of the present invention.

FIG. 3 is a block diagram of a control unit of the point card processing machine.

FIG. 4 is a diagram showing a structure of a file record stored in a file included in the point card processing machine.

FIG. 5 is a flowchart showing a processing procedure of a control unit of the point card processing machine.

FIG. 6 is a diagram showing a print example of a receipt issued in an ECR that constitutes the transaction processing system.

[Explanation of symbols]

 2-Point card processor 3-Point card 4-File

Claims (1)

[Claims] 1. At the time of transaction processing, points corresponding to the transaction amount are cumulatively added and stored for each customer, and when a point addition result exceeds a predetermined issuing point, a voucher corresponding to the addition result is issued. In the transaction processing device for issuing, issuance point setting means for accepting the issuance point setting input for each customer, and issuance point storage means for storing the issuance points set and input by the issuance point setting means for each customer are provided. A transaction processing device characterized by the above.