JPH06105457B2 - Order management system - Google Patents

Description

The present invention relates to an order management system for registering menu orders in restaurants and the like.

[Prior Art] Conventionally, in this type of order management system, for example, an ordering terminal is installed at an entrance, a menu order is heard from a visitor and a key is input, and the ordered menu data is registered at the terminal. In the kitchen, data is transmitted to an output device such as a printer installed in the kitchen through a cable, and cooking is performed based on the data output from the output device.

However, this system has only one terminal for inputting orders.
Since it was a stand, there was a problem that customers would be gathered at the entrance when it was crowded and that orders would be delayed.

Therefore, let each attendant have a handy terminal,
A system is conceivable in which a staff member goes to a seat to key in a customer's order, wirelessly transmits the order data to the controller, and the controller transmits the received order data to an output device of the kitchen via a cable.

[Problems to be solved by the invention] However, in this kind of system, if menu data is changed due to stockout, addition of goods, change of unit price, etc. during business, all the attendants in possession of the handy terminal immediately I need to let you know. However, it is difficult to immediately notify all the attendants that there has been a change in the menu data.Therefore, without noticing that the menu contents have been changed, an order can be taken from the customer and keyed in using the previous menu. , There is a risk of sending order data to the controller. In such a situation, the customer has to take an order again, which makes the customer uncomfortable, and it is a double trouble for the attendant. In addition, even if it is possible to immediately notify all the attendant staff that the menu data has been changed, it is not possible to respond to the customer when changing the data on the handy terminal, so keep the customer waiting when the store is crowded. become.

Therefore, it is conceivable that when the menu is changed in the controller, the change data is immediately transmitted to the handy terminal so that the menu can be automatically changed. However, in this case, the handy terminal must always be in the receiving state,
The increase in power consumption becomes a problem.

Therefore, according to the present invention, even if the handy terminal is not always in the receiving state, when the menu data is changed, the customer's order data can be automatically input in the handy terminal with the changed menu data, and the consumption An object of the present invention is to provide an order management system that can save power and can reliably prevent order data entered as menu data before change from being registered and causing confusion in order management.

[Means for Solving Problems] According to the present invention, as shown in FIG. 1, a transceiver a1 is mounted, and a menu table a2 for storing a plurality of menu keys and menu data corresponding to these menu keys is stored.
Is provided, and the menu data corresponding to the input menu key is read from the menu table a2 and the order data d1
In the order management system consisting of a plurality of handy terminals A that wirelessly transmit as above, and a terminal controller B having a wireless unit b1 that receives the order data d1 wirelessly transmitted from these handy terminals A, each handy terminal A has a power supply. During the input period, the change data requesting means a3 that periodically wirelessly transmits the change data request information d2 to the terminal controller B and the change menu data d3 that is wirelessly transmitted from the terminal controller B in response to the request information d2. Upon reception, the menu data updating means a4 for updating the corresponding menu data in the menu table a2
The terminal controller B includes a main menu table b2 for storing menu data of various products,
A setting change information storage area b3 that stores a setting change flag f1 that is set corresponding to each menu data stored in the main menu table b2 and that is set when the corresponding menu data is changed, and each handy terminal A. The change status management table b4 that stores the change status management information f2 of the unmodified information or the modified and set information provided corresponding to the change status management table when the menu data stored in the main menu table b2 is modified. b4
All the change status management information f2 corresponding to each of the handy terminals A are set as unchanged information setting means b5 and the change data request information d2 from the handy terminal A is received via the wireless section b1. Then, the change status management information f2 corresponding to the corresponding handy terminal in the change status management table b4 determines whether the change status management information f2 is set as the change unset information, and the change status management information f2 determines the change unset information by the judgment means b6. When it is confirmed that the setting has been made, the menu data corresponding to the set flag among the setting change flags f1 corresponding to the respective menu data stored in the setting change information storage area b3 is changed to the handy terminal as the changed menu data d3. The changed menu data transmitting means b7 to be wirelessly transmitted to A and the changed menu data d3 by this transmitting means b7. When the transmission is completed, the change status management means b8 for updating the change status management information f2 corresponding to the corresponding handy terminal in the change status management table b4 to the changed setting information, and the order data d1 from the handy terminal A via the wireless section b1. When the change status management information f2 corresponding to the corresponding handy terminal in the change status management table b4 is updated to the change setting completed information, the second change status determination means b9 and this determination means b9.
The reception processing means for registering the received order data d1 when it is confirmed that the information has been updated to the changed setting completed information.
b10 and.

[Operation] With the order management system having such a configuration, when the menu data stored in the main menu table is changed in the terminal controller, the setting change flag corresponding to the changed menu data in the setting change information storage area is changed. While being set, the change status management information corresponding to each handy terminal in the change status management table is set as the unmodified information.

On the other hand, from each handy terminal,
Request information for change data is periodically transmitted wirelessly to the terminal controller. In the terminal controller which has received the change data request information, it is determined whether the change status management information corresponding to the handy terminal which is the source of the request information is set in the change unset information. If it is set, the menu data stored in the menu table of the corresponding handy terminal is the data before the change, so the terminal controller sends the change menu data to the corresponding handy terminal. The menu data of the menu table in the corresponding handy terminal is updated. At this time, the change status management information corresponding to the corresponding handy terminal in the change status management table is updated to the change setting completed information.

Further, in the handy terminal, when the customer's order data is input by operating the menu key, this order data is wirelessly transmitted to the terminal controller. Then, in the terminal controller, it is determined whether the change status management information corresponding to the handy terminal that is the source of the order data has been updated to the change setting completed information. If the order data is updated, the order data is registered because it is the data input based on the changed menu data. On the other hand, if the order data has not been updated, the order data is not registered because it is the data input based on the menu data before the change.

[Embodiment] An embodiment of the present invention will be described below with reference to the drawings.

FIG. 2 is a diagram showing a schematic configuration of the order management system of the present embodiment, where 11 ₁ , 11 ₂ , ... 11 ₈ are handy terminals and 12
Terminal controller for controlling each handy terminal 11 ₁ to 11 _8, 13 check-out terminal is a registration terminal, 14 is a kitchen printer is an output device.

The terminal controller 12 is a microprocessor
Built-in 15 and transmission control circuit with this microprocessor 15
The wireless unit 17 is driven and controlled via 16 to control data transmission / reception with each of the handy terminals 11 _{1 to} 11 ₈ in a wireless manner. In addition to controlling the storage unit 18 and the copy slip issuing device 19 by the microprocessor 15,
Checkout terminal via transmission cable 20
It controls data transmission with the printer 13 and the kitchen printer 14.

The handy terminal 11 ₁ to 11 _8, as shown in FIG. 3, is provided with a housing external to the keyboard 21, display 22 and receiving antenna 23. As shown in FIG. 4, the keyboard 22 has 112 menu keys 21a, and a shift key 21b and a numeral key 21c for switching the codes so that each of the menu keys 21a can be used as another menu key. , ENT to capture key input data
A (entry) key 21d, a transmission key 21e for transmitting menu data, and the like are provided.

FIG. 5 is a block diagram showing the configuration of each of the handy terminals 11 _{1 to} 11 ₈ . The CPU (central processing unit) 24 has a built-in arithmetic circuit, memory control circuit, etc., executes various arithmetic processes in response to a key signal from the keyboard 21, and executes an arithmetic processing program via the bus line 25 and the control line 26. The ROM 27 for storing fixed data such as the above and the RAM 28 for storing the variable data such as the key-in order data are operated. Also, input the key signal from the keyboard 21
Keyboard input circuit 2 that converts to a signal that can be processed by U24
9, display control circuit 30, which sends display data to the display 22,
A clock circuit 31 for clocking time such as year, month, day, hour, minute, second, etc., a buzzer drive circuit 33 for driving a buzzer 32 that sounds when a key operation is incorrect, etc. Transceiver for data transmission 34
A transmission control circuit 35 for controlling the above is connected to the CPU 24 via a bus line 25 and a control line 26.

A drive voltage is supplied to each of the electronic components described above from a battery (not shown) via a power switch.

As shown in FIG. 6, in the RAM 28, a menu table 36 for storing menu data such as a menu code, a product name, a unit price, and a stockout flag corresponding to each menu key 21a arranged on the keyboard 14 An order memory 37 for storing order data ordered by a customer (one table) and a transmission buffer 38 for transmitting the order data in the order memory 37 and temporarily storing the data transmitted from the terminal controller 12 are formed. Has been done.

7 and 8 show the checkout terminal 13
3 is an external view and a block diagram of FIG. As shown in FIG. 7, the terminal 13 is provided with a keyboard 41, displays 42 and 43, a printer 44, a drawer 45, and the like. Further, as shown in FIG. 8, the CPU 5 which constitutes the control unit main body
1, ROM52 which stores the program data for this CPU51 to control each part, RAM53 which has various memory such as single item registration memory for menu data registration and transaction memory A transmission control circuit 54 for controlling data transmission with the terminal controller 12, a printer controller 55 for controlling the printer 44, and a display controller 5 for controlling the indicators 42, 43.
6, keyboard controller 51 to control the keyboard 41
Is provided. The printer controller 55 controls the drawer opening device 58 to open the drawer 45. And above checkout terminal
An electronic cash register is used as 13, and it is installed at the place of accounting.

FIG. 9 is an external view of the kitchen printer 14, which includes a display / operation unit 61 and a printer mechanism 62 on the front surface of the housing and is installed in the kitchen.

FIG. 10 shows a storage section in the terminal controller 12.
It is a figure which shows the memory structure of 18. As shown in the figure, the storage unit 18 is provided with a main menu table 71, a change status management table 72, a customer file 73 for storing registration data of each customer, and the like.

The main menu table 71 includes, for example, a group code area R1 in which a 1-byte group code is stored for each of 336 types of menus, a menu code area R2 in which a 2-byte menu code is stored, and a product name area R3 in which a product name is stored. , Unit price area R where unit price is stored
4. A flag area R5 for storing out-of-stock flags and a status area R6 for storing various statuses. In addition,
Of the 336 menus in the menu table 71, 112 are directly specified by the menu key 21a and the other 112 are shift key 21.
It is specified by b and the menu key 21a, and the remaining 112 kinds are specified by the code input by the numeric key 21c without using the menu key. In this case, the one specified using the menu key 21a belongs to group 1, and the menu key 21a
Those designated without using are set to belong to group 2.

The first bit (8th bit) of the group code area R1 constitutes a setting change information storage area, and when a menu is changed, a setting change flag which is setting change information is set.

The change status management table 72 is 8 bits, each bit the corresponding to each handy terminal 11 ₁ to 11 _8, the corresponding change setting completion information on whether the menu changed data to the handy terminal has been transmitted "0" The changed unset information “1” is set.

Then, the CPU 51 of the checkout terminal 13
Are programmed to execute the processing shown in FIG. That is, if all setting DLL (down line load) is designated by key input data from the keyboard 41 as ST1, all setting data is transmitted to the microprocessor 15 of the terminal controller 12 via the transmission cable 20. Further, if there is a menu change designation such as an out-of-stock designation, a product addition designation or a unit price change designation in ST2, only the changed menu is transmitted to the microprocessor 15. Further, if checkout is designated as ST3, the slip number is input to the terminal controller 12 and the slip number is transmitted, and the order data corresponding to the slip number registered in the customer file 73 of the storage unit 18 is received.

Further, CPU 24 of the handy terminal 11 ₁ to 11 ₈ is programmed to execute the processing shown in FIG. 11. That is, as ST1, a timer is started in which a predetermined time suitable for inquiring change data to the terminal controller 12 is set periodically is started, and as ST2, the keyboard 21 is operated until the timer times out. Then, the processing corresponding to the key data is executed and the timer is reset. On the other hand, in ST3, if the time-out is reached without operating the keyboard 21, the terminal controller is sent via the transmission / reception antenna 34.
A change data request command is wirelessly transmitted to twelve microprocessors 15 (change data request means). Then, when the change response is received from the terminal controller 12, the change data received continuously is taken in, and the menu table 36 is updated based on the change data (menu data changing means). After that, the timer is reset. It should be noted that when receiving a response without change from the terminal controller 12, the timer is reset without doing anything.

On the other hand, the microprocessor 15 of the terminal controller 12 is programmed so as to execute the processing shown in FIG. That is, when there is a command to change the menu from the checkout terminal 13 in ST1, the main menu table 71 is searched for the corresponding menu code. If there is no corresponding menu code, it is an error. If there is a corresponding menu code, the corresponding area of the menu table 71 is replaced with the change data, and the setting change flag "1" is set in the first bit of the corresponding group code area R1. Thereafter, "FF _H" the contents of the change status management table 72, that is, sets all bits to "1" (changing unset information setting means).

When a checkout command is received from the checkout terminal 13 as ST2, the customer file 73 is searched based on the slip number in the command, the data of the corresponding slip number is read, and the checkout terminal is sent via the transmission cable 20. Send to 13.

Further, upon receiving the change data request command from the handy terminal 11 ₁ to 11 ₈ as ST3, the source of or change setting completion information changed to change status management table 72 corresponding to the handy terminal unset information "1" is set It is determined whether "0" is set (first change status determining means). Then, when the change setting completion information “0” is set, a response without change is transmitted to the handy terminal of the transmission source. On the other hand, when the unmodified information “1” is set, only the data of the menu in which the setting change flag “1” is set in the first bit of the group code area R1 in the main menu table 71 is read, It is transmitted to the handy terminal of the transmission source as a change response (change menu data transmitting means). When the transmission is completed, the bit of the corresponding change status management table 72 is changed to "0" (change status updating means). After that, it is judged whether all the bits of the change status management table 72 have become "0", and if all the bits have become "0", the setting set in the first bit of the group code area R1 of the main menu table 71 Change the change flag to "0".

The microprocessor 15 is a handy terminal.
And it receives the order data from 11 ₁ to 11 ₈ to search for changes status management table 72 (second change status determination means). Then, when the handy terminal of the transmission source has not been changed and set, the unprocessed message is edited and the copy slip issuing device 19 is driven to issue only the copy slip. On the other hand, when the change setting has been completed, a customer file is created in the customer file 73 and order data is transmitted to the kitchen printer 14 (reception processing means). Then, the copy slip issuing device 19 is driven to issue the copy slip.

In the present embodiment having such a configuration, setting of menu data for the main menu table 71 formed in the storage unit of the terminal controller 12 is performed by DLL setting of data from the checkout terminal 13. Further, the contents of the menu data once set in the main menu table 71 (out of stock, addition of goods, change of unit price, etc.) are also changed by data transmission from the checkout terminal 13.

When the menu of the main menu table 71 is changed in the terminal controller 12, the setting change flag "1" is set in the first bit of the group code area R1 of the changed menu and all the setting status management tables 72 are set. A flag “1” indicating that the bit has not been changed is set. If there are a plurality of menus to be changed at this time, the setting change flag "1" is set for each menu. If the change is out of stock, the corresponding out-of-stock flag in flag area R5 is set to "1", and if a new product is added, it is newly added to the unset area of main menu table 71. The contents of unit price area R4 are replaced with.

On the other hand, in each handy terminal 11 ₁ to 11 ₈ are output change data request command to periodically terminal controller 12 that there is no key input for a certain period of time set in advance by the timer. When receiving the setting request command from one of the handy terminals, the terminal controller 12 confirms the bit corresponding to the handy terminal of the transmission source in the change status management table 72,
If "1", that is, if the change is not set, the main menu table 71 is searched for and reads out the menu in which the setting change flag "1" is set, and the menu data is transmitted to the handy terminal which is the transmission source. Then, the bit “0” corresponding to the handy terminal of the change status management table 72, that is, the change setting information is set.

Also, if the bit corresponding to the source handy terminal is "0", that is, if the change setting has been completed, a response without change is transmitted to that handy terminal.

In the handy terminal which has received the changed menu data, the contents of the menu table 36 are rewritten based on the changed data. Thus, after that, the changed menu data is transmitted by operating the menu key.

The terminal controller 12 is a handy terminal 11 ₁ to 1
Upon receiving the menu data from one of the 1 _8, first, the source of the handy terminal is checked by changing status management table 72 whether the already changed menu. If the change is not set, the unprocessed message is edited without accepting the menu data and printed out by the copy slip issuing device 19, and the fact is notified to the handy terminal of the transmission source. If it has been changed and set, create a file for that customer in customer file 73 based on the customer's order data,
And the menu data is output to the kitchen printer 14.

In this way, when the menu is changed, the setting change flag “1” is set in the first bit of the group code area R1 corresponding to the menu, and all areas of the change status management table 72 are not changed yet. Information "1" is set, and the data of the menu with the setting change flag set is sent to the handy terminal in response to the change data request from the handy terminal, and the transmission of the changed menu data to all the handy terminals to be changed ends. Then, the setting change flag is cleared and the change of the menu data for each handy terminal is completed. Therefore, the menu of the handy terminal can be easily changed based on the request from the handy terminal. Moreover, it is possible to reliably manage which handy terminal the change setting has been completed.

Each handy terminal 11 ₁ to 11 ₈ in a preset no key input over time is a regular change data request command is automatically sent. Therefore,
The menu data in the handy terminal can be promptly and automatically changed without immediately notifying the attendant having the handy terminal that the menu data has been changed. Moreover, since the change data request is made periodically, it is not necessary to keep the handy terminal in the receiving state at all times, and power consumption does not increase.

As a result, when the menu is changed, the menu data for each handy terminal is changed promptly and automatically, and the order from the handy terminal for which the change data has not been set is not processed. Serviceability can be improved without making customers feel uncomfortable and waiting for customers waiting for orders, and the menus printed out from the kitchen printer 14 are all up to date. There is no risk that order management will be confused because the menu data before the change is printed out.

In the above embodiment, the printer is used as the output device, but the output device is not limited to this. For example, a CRT display may be used.

[Advantages of the Invention] Even if the handy terminal is not always in the receiving state, if the menu data is changed, the customer's order data can be automatically input with the changed menu data in the handy terminal. In addition to saving power, it is possible to reliably prevent the order data entered in the menu data before the change from being registered and causing confusion in order management. We can provide an order management system.

[Brief description of drawings]

FIG. 1 is a block diagram functionally showing the present invention, FIGS. 2 to 13 are diagrams showing an embodiment of the present invention, and FIG. 2 is a block diagram showing the entire configuration of the system, and FIG. The figure shows the external view of the handy terminal, Fig. 4 shows the keyboard of the handy terminal, Fig. 5 shows the block diagram of the handy terminal, and Fig. 6 shows the RAM in the handy terminal.
Figure 7 shows the main memory configuration, Figure 7 is an external view of the checkout terminal, Figure 8 is a block diagram of the checkout terminal, Figure 9 is an external view of the kitchen printer, and Figure 10 is the storage unit in the terminal controller. Showing the main memory configuration of the CPU, FIG. 11 is a flow chart showing the processing of the CPU in the checkout terminal, FIG. 12 is a flow chart showing the processing of the CPU in the handy terminal, and FIG. 13 is the processing of the microprocessor in the terminal controller. It is a flow chart shown. 11 ₁ ~ 11 ₈ ...... Handy terminal, 12 ...... Terminal controller, 13 ...... Checkout terminal, 14 ......
Kitchen printer, 15 ... Microprocessor, 18 ... Storage section, 36 ... Menu table, 71 ... Main menu table, 72 ... Change status management table.

Claims (1)

[Claims] 1. A transmitter / receiver is mounted, a menu table for storing a plurality of menu keys and menu data corresponding to these menu keys is provided, and menu data corresponding to an input-operated menu key is read from the menu table. In an order management system comprising a plurality of handy terminals wirelessly transmitting as order data and a terminal controller having a wireless unit for receiving order data wirelessly transmitted from these handy terminals, each of the handy terminals has a power-on period. When the change data requesting means for wirelessly transmitting the request information of the change data to the terminal controller at regular intervals and the change menu data wirelessly transmitted from the terminal controller in response to the request information are received, The terminal controller includes a menu data updating unit that updates corresponding menu data, and the terminal controller sets a main menu table that stores menu data of various products, and sets each corresponding menu data stored in the main menu table. A setting change information storage area that stores a setting change flag that is set when the corresponding menu data is changed, and change status management information that is provided corresponding to each of the handy terminals and that has not been changed or has already been changed When the menu data stored in the change status management table and the main menu table are changed, all the change status management information corresponding to each handy terminal in the change status management table is set to the unmodified information. Unchanged information setting means and the When the change data request information from the handy terminal is received via the wireless unit, it is determined whether the change status management information corresponding to the corresponding handy terminal in the change status management table is set to the unmodified information.
And the setting change flag corresponding to each menu data stored in the setting change information storage area when it is confirmed that the setting has been made in the unchanged setting information. Change menu data transmitting means for wirelessly transmitting the menu data corresponding to the flag as change menu data to the handy terminal, and when the transmission of the change menu data by the transmitting means is completed, the change menu data corresponds to the corresponding handy terminal in the change status management table. Change status update means for updating the change status management information to change setting information, and change status management information corresponding to the corresponding handy terminal in the change status management table when receiving order data from the handy terminal via the wireless unit. Has been updated to the changed configured information A second change status judging means for judging whether or not the order data is received, and a reception processing means for registering the received order data when it is confirmed by the judging means that the changed setting completion information is updated. And order management system.