JPH0629254U - A key telephone device and a private branch exchange having a function of releasing a held state - Google Patents

Abstract

(57) [Summary] [Purpose] Even if the held state is released from the held party in the conventional key telephone etc., if the holding party is not in the seat, either wait until returning to the seat or unilaterally disconnect the line. Was there. By releasing the held state from the held party and leaving a message on the holding side, it is possible to disconnect the telephone line while conveying the intention of the held party. [Constitution] In the key telephone device 1, a terminal control circuit 3
The hold-side telephone 12 from the hold-side telephone 11 is put on hold via the signal transmitting / receiving circuit 2 controlled by. When there is not enough time, the held telephone is released from the held telephone 12 by a button operation or a PB signal, and the telephone is held with the holding telephone 11. When the holding-side telephone 11 does not respond, the voice-mail control circuit 13 connects the held-side telephone 12 to the voice mail device 4, and the held-side message is stored. The accumulated message is transmitted from the voice mail device 4 to the holding side.

Description

[Detailed description of the device]

[0001]

[Industrial applications]

 The present invention relates to a key telephone device and a private branch exchange having a function of releasing a held state.

[0002]

[Prior art]

 It often happens that the other party's phone is put on hold during a call. Even in such a case, the held party was able to make a call with the holding party by releasing the hold state by dialing or operating buttons when the business was completed or when there was no time to spare.

[0003]

[Problems to be solved by the device]

 However, in the case of conventional key telephones, even if the held state is released from the held side and the holding side is called from the speaker of the telephone, etc., the person returns to the seat when he / she is out of the seat and is doing research. There is a problem that you can only choose either to wait until or to disconnect the line unilaterally. In other words, if the holding party is not on the side of the telephone, even if you can cancel the held status, you will have to wait until you return to your seat, and you will receive a message such as "I have finished your work" or "I can't wait anymore". There is nothing to tell.

The present invention has been made in view of such a point, and by releasing the held state from the held party and leaving a message on the holding side, the telephone line is transmitted while conveying the intention of the held party. It is an object of the present invention to provide a key telephone device and a private branch exchange having a function of releasing a held state that can be disconnected.

[0005]

[Means for Solving the Problems]

 In order to solve the above-mentioned problems, a button telephone device having a hold state releasing function according to the present invention is a button telephone device having a held state releasing function for releasing a held state by dialing or operating a button on a held telephone. When a voice mail device capable of accumulating messages from the telephone and transmitting a message to a necessary party is connected, and the held state is released by dialing or operating buttons on the held telephone, It is characterized in that a voice mail control circuit for connecting the circuit on the hold side to the voice mail is provided when the telephone on the hold side does not respond within a predetermined time.

In order to solve the above problems, the private branch exchange having the function of releasing the held state according to the present invention has the function of releasing the held state by releasing the held state by dialing or operating the button of the held telephone. In a private branch exchange, when a voice mail device that can accumulate messages from the telephone and can send the message to the necessary party is connected, and the held state is released by the dial or button operation of the held telephone The feature is that a voice mail control circuit is provided to connect the held line to the above voice mail when the telephone on the holding side does not respond within a predetermined time.

[0007]

[Action]

 Provide a voice mail control circuit in the key telephone device or private branch exchange, and connect the so-called voice mail device. The held state is released by a button operation or PB signal from the held telephone. If the hold party is not on the phone even after a predetermined time has elapsed since the hold status was released, connect the hold party's telephone line to the voicemail device and store the hold party's message. This accumulated message can be automatically sent from the voice mail device to the holding party, or the holding party can call the voice mail apparatus and listen to the message addressed to him / herself. In this way, the held party can disconnect the telephone line after telling the holding party the intentions so as not to be rude.

[0008]

【Example】

 An embodiment of the present invention will be described below with reference to the drawings. FIG. 1 is a block diagram for explaining an outline of a key telephone device having a function of releasing a held state in the case of an extension of the key telephone device. Reference numeral 1 is a key telephone device, which has a signal transmitting / receiving circuit 2 and a terminal control circuit 3. The holding side telephone 11 and the held side telephone 12 are connected to the signal transmitting / receiving circuit 2. The voice mail device 4 is connected to the key telephone device 1. The voice mail control circuit 13 controls the voice mail device 4.

Even if the hold side releases the hold state by a button operation or a PB signal from the hold side telephone 12 and the hold side is out of the seat, the hold side does not wait until a predetermined time elapses after the hold state is released. If the telephone is not the holding side telephone 11, the voice mail control circuit 13 connects the telephone line of the held side telephone 12 to the voice mail device 4. The holdee can store messages such as "I've finished my work" and "I can't wait any longer" in the voice mail device 4. This accumulated message is automatically sent from the voice mail device 4 to the holding party, or the holding party can call the voice mail apparatus 4 to listen to the message addressed to him / herself. In this way, the held party can disconnect the telephone line after telling the holding party the intentions so as not to be rude.

FIG. 2 is a block diagram for explaining an outline of a key telephone device having a function of releasing the held state when the held side is an extension via a public line or a private branch exchange. The same reference numerals as those in FIG. 1 indicate the same elements, and the description thereof will be omitted. The button telephone device or the private branch exchange 5 detects a PB signal from the call line switch 6, the call line switch control circuit 7, the public line or the hold-side telephone 12 of the extension of the private branch exchange for switching the subscriber line and the trunk line. A voice mail control circuit 13 for controlling the detection circuit 8 and the voice mail device 4 is provided. Further, the voice mail device 4 is connected to the telephone path switch 6 of the key telephone device or the private branch exchange 5.

If the hold side is not the hold side telephone 11 even after a predetermined time has elapsed after the hold state is released by the button operation or the PB signal from the hold side telephone 12, the voice mail control circuit 13 holds the hold state. The telephone line of the side telephone 12 is connected to the voice mail device 4. The holdee can store the message in the voice mail device 4. This accumulated message is transmitted to the holding side.

[0012]

[Effect of device]

 As described above, the key telephone device having the function of releasing the held state according to the present invention is connected to the voice mail device capable of accumulating the message from the telephone and transmitting the message to the necessary party, and When the held phone is released from the held state by dialing or pressing the held phone, if the held phone does not respond within the specified time, the held line is connected to the voice mail control voice. In addition, the private branch exchange having the function of releasing the held state according to the present invention is connected to the voice mail device capable of accumulating the message from the telephone and transmitting the message to the necessary party, and , When the held state is released by dialing or operating the held telephone, or if the held telephone does not respond within the specified time, the held telephone is put on hold. Since the voice mail control circuit that connects the party's line to the voice mail is installed, the holdee can disconnect the telephone line after telling the person on hold that he / she is not rude. Therefore, it is possible to prevent the loss of time due to being held for a long time.

[Brief description of drawings]

FIG. 1 is a block diagram for explaining an outline of a key telephone device having a function of releasing a held state according to an embodiment of the present invention.

FIG. 2 is a block diagram for explaining an outline of a key telephone device or a private branch exchange having a function of releasing a held state according to an embodiment of the present invention.

[Explanation of symbols]

 1 Button telephone device 2 Signal transmission / reception circuit 3 Terminal control circuit 4 Voice mail device 5 Button telephone device or private branch exchange 6 Call path switch 7 Call path switch control circuit 8 PB signal detection circuit 11 Hold phone 12 Hold phone 13 Voice mail Control circuit

Claims (2)

[Scope of utility model registration request] 1. A button telephone apparatus having a function of releasing a held state by releasing a held state by dialing or operating a button on the held telephone, storing a message from the telephone and transmitting the message to a necessary party. When a voice mail device that can handle the call is connected and the held state is released by dialing or operating buttons on the held phone, if the held phone does not respond within the specified time, the held line is A key telephone device having a function for releasing a held state, comprising a voice mail control circuit connected to the voice mail. 2. A private branch exchange having a function of releasing a held state by dialing or operating a button on the held telephone, the message from the telephone is accumulated and the message is transmitted to a necessary party. If a voice mail device is connected and the held phone is released from the held state by dialing or operating a button on the held phone, if the held phone does not respond within a predetermined time, A private branch exchange having a function of releasing a held state, which is provided with a voice mail control circuit for connecting to a voice mail.