JPH0637802A - Erroneously addressed message processing system - Google Patents

Abstract

(57) [Abstract] [Purpose] In a message storage and exchange system, it is intended to determine a correct destination, correct the destination, and reduce the transfer instruction efficiency and efficiency when an incorrect message is received. [Structure] Incorrect destination message storage function 8 that temporarily holds the received message when the destination information is invalid and automatic transfer is impossible, and the operation manager that the destination has an invalid message Unauthorized telegram occurrence notification function 10 for notifying users and information search function 13 for searching for correct address information
And the address-corrected transfer function 15 that performs a search by the information search function 13 and corrects the address information in the message and gives a transfer instruction when the address-illegal message generation notification function 10 receives a notification that an address-incorrect message has occurred. The information retrieval function 13 refers to the destination information table 14, and in the document replaced by the business communication, the information items such as the employee name of the receiving side, the product name in charge and the company name of the transmitting side are displayed. Set the file to search the destination terminal name as a key item,
Inquire.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a message storage / exchange system for telex, electronic mail, etc., and more particularly to a method for processing an illegal message to a message storage / exchange system.

[0002]

2. Description of the Related Art A conventional address fraudulent message processing method will be described with reference to the drawings.

FIG. 2 is a functional block diagram of a message store and exchange system for explaining the operation of the conventional fraudulent address message processing system.

The conventional message storage and exchange system is
As shown in FIG. 2, a message receiving function 1 for receiving a message from a sender terminal 2 and a sender terminal 2 having an editing function such as text creation / correction of a message and a sending function.
Message storage function 3 that saves messages and messages for a certain period
And a destination terminal 6 having a display function for the recipient to understand the message contents, a destination determination function 4 for determining the destination terminal 6 for each message, and a message transmission for transmitting a message to the destination terminal 6. Function 5
It is composed of a processing device provided with, an operation manager 12, and a printer terminal 16.

Here, when a message whose destination information is incorrect is received, a processing method is adopted in which the content of the message is printed on a specific printer terminal 16 in the system and the operation manager 12 is notified.

[0006] Here, the operation manager 12 analyzes the content of the illegal destination electronic message printed on the printer terminal 16, and when the correct destination can be determined, distributes it by means such as in-house mail.

[0007]

In the above-mentioned conventional address fraudulent message processing method, when the address fraudulent message is received, only the process of printing the content of the message to a specific printer terminal is performed. It is necessary to manually determine the correct destination, which requires a lot of time and labor. (2) It is necessary to distribute the message after the correct address is determined by manual means such as mailing by in-house email or handing it to the recipient, which requires time and labor. There is a problem.

The object of the present invention is that the information such as the employee name of the receiving side, the product name in charge and the company name of the transmitting side in the document replaced by business communication is extremely high with the department receiving the message. It has a correlation, and by setting a file for searching the destination terminal name using these items as key items, and giving the system the function of inquiring,
It is an object of the present invention to provide a message storing and switching system that solves the above-mentioned drawbacks and saves labor and improves efficiency of message processing.

[0009]

A method for processing an illegal recipient message according to the present invention comprises a message receiving means for receiving a telex message and an electronic mail message, a message accumulating means for storing the message for a certain period, and a message destination. Destination determining means for determining a certain destination terminal device,
In the message fraudulent message processing method of the message store-and-forward system that includes a message transmitting means for transmitting a message to a destination terminal device, a situation occurs in which the destination information of the message received by the message receiving means is illegal and automatic transfer is impossible. In case of illegal message storage that holds the received message, in case of illegal message generation that notifies the operation administrator that an illegal message has occurred, information search unit that searches for correct address information, and address When the unauthorized message generation notification means receives a notification that an unauthorized message has occurred, the information retrieval means performs a search to correct the destination information in the message and to send a transfer instruction after the destination correction.

[0010]

Embodiments of the present invention will now be described with reference to the drawings.

FIG. 1 is a functional block diagram of a message storing and switching system for explaining the operation of an address fraudulent message processing method according to an embodiment of the present invention.

As shown in FIG. 1, the message storage / exchange system of this embodiment includes a message reception function 1, a message storage function 3, a destination determination function 4, a message transmission function 5, a terminal table 7, and an illegal destination electronic message file 9. Invalid destination electronic message storage function 8 and destination illegal electronic message occurrence notification function 1
0, an information retrieval function 13, a destination information table 14, and a destination modified transfer function 15, and a source terminal 2
, Destination terminal 6, CRT terminal 11, and operation manager 12
It consists of and.

When the message receiving function 1 receives a message from the source terminal 2, the message receiving function 1 checks the format, hands over the received message to the message storing function 3 and saves it, and then activates the destination determining function 4. The destination determination function 4 refers to the destination terminal name in the received message to refer to the terminal table 7 to acquire information necessary for message transfer such as route information to the destination terminal 6, and activates the message transmission function. The message transmission function 5 receives the message from the message storage function 3 and transmits the message to the destination terminal 6.

The above is the description of the processing contents when the destination information in the received message is set correctly.
The processing contents when invalid destination information is set are shown below.

When the destination terminal name in the received message is incorrect, the destination determination function 4 delivers the received message to the incorrect destination electronic message storage function 8, stores it in the incorrect destination electronic message storage file 9, and then generates the incorrect destination electronic message. The notification function 10 is activated.

[0016] The destination illegal message generation notification function 10 is a CRT.
A warning message indicating that an unauthorized electronic message has occurred and the content of the received message are displayed on the terminal 11.

The content of the received message is the operation manager 12
Is scrolled based on the instructions. Operation manager 12
Selects a key item for discriminating the destination terminal name from the received message, and specifies the key item to activate the information retrieval function 13. The information search function 13 refers to the destination information table 14 based on the given key item, and displays the corresponding destination terminal name on the CRT terminal 11. The destination information table 14 is realized as a file having employee names, assigned duties, assigned products, assigned customer names, etc. as key items and one or more destination terminal names corresponding thereto as record information.

The operation manager 12 selects a correct destination from the destination terminal names displayed by the information search function 13 and activates the post-address modification transfer function 15.

The post-destination modification transfer function 15 modifies the destination terminal name in the received message to the designated correct terminal name, transfers it to the message storage function 3, and requests the message transmission function to transfer it.

[0020]

As described above, the address fraudulent message processing method of the present invention systematically determines the correct address when receiving an address fraudulent electronic message, and systematizes the correction and transfer of the address. This has the effect that the work that required time and labor can be mechanized, and the labor and efficiency of the operation of the message storage / exchange system can be improved.

[Brief description of drawings]

FIG. 1 is a functional configuration diagram of a message storage / exchange system for explaining an operation of an address fraudulent message processing method according to an embodiment of the present invention.

FIG. 2 is a functional configuration diagram of a message store and exchange system for explaining the operation of a conventional fraudulent message processing method.

[Explanation of symbols]

 1 Message Receiving Function 2 Source Terminal 3 Message Accumulation Function 4 Destination Judging Function 5 Message Sending Function 6 Destination Terminal 7 Terminal Table 8 Incorrect Address Message Saving File 9 Incorrect Address Message Saving File 10 Incorrect Address Message Notification Function 11 CRT Terminal 12 Operation Management Person 13 Information search function 14 Address information table 15 Transfer function after address correction 16 Printer terminal (accident seat)

Claims (1)

[Claims] 1. A message receiving means for receiving a telex message and an electronic mail message, a message accumulating means for storing the message for a certain period, and a destination determining means for determining a destination terminal device to which the message is transmitted. In a message fraudulent message processing method of a message storing and switching system comprising a message transmitting unit for transmitting a message to the destination terminal device, there is a situation in which the destination information of the message received by the message receiving unit is illegal and automatic transfer is impossible. Incorrect destination message storage means for holding the received message when it occurs, incorrect destination message occurrence notification means for notifying the operation administrator that an incorrect message has occurred in the destination, and information search for searching for correct destination information Means and the destination illegal message generation notification means Destination bad message processing method for anda post destination corrected transfer means for performing a modified transfer instruction address information in the message to search by the information retrieval means when receiving a notification without.