JPH0652108A - Online system - Google Patents

Abstract

(57) [Summary] [Purpose] The purpose is to quickly and efficiently perform the maintenance work of the issuing machine by transmitting the operating information of the automatic certificate issuing machine to a host computer in a remote place and performing centralized management. To do. [Structure] The operation monitoring means that constitutes the CPU of the automatic certificate issuing machine constantly monitors the automatic certificate issuing machine 10 for abnormalities and resource shortages, and transmits operating information related to these situations to the host computer 14. In the host computer 14, the maintenance terminal 16 and the printer 18 output the operation information.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an online system, and more particularly to an online system capable of managing a terminal device with a host computer.

[0002]

2. Description of the Related Art As an online system of this type,
For example, an automatic certificate issuing machine for issuing a certificate such as a resident certificate, and a host computer connected to the automatic certificate issuing machine via a communication line and storing resident information etc. There is an issuing system. Conventionally, the automatic certificate issuing machine has been able to check the operating status of the automatic certificate issuing machine, such as during normal operation, when resources have run out such as running out of certificate paper, and when a failure has occurred By displaying the information on a display device installed in a remote place away from the issuing machine, the system is informed to the attendant about the operating status of the automatic certificate issuing machine.

[0003]

However, in the conventional automatic certificate issuing system, when a failure occurs, a technician must notify the maintenance staff of the situation each time and have it repaired. Since the operator has to step on it, it not only takes a long time to restore the operation, but also the procedure is complicated for the staff.

The present invention has been made in order to solve the above-mentioned problems, and its purpose is to keep the operating condition of the terminal device centrally at the host computer side at all times, thereby annoying the staff. It is another object of the present invention to provide an online system capable of promptly performing maintenance work of a terminal device.

[0005]

To achieve this object, an online system of the present invention is an online system comprising a terminal device and a host computer connected to the terminal device via a communication line, The terminal device includes operation monitoring means for monitoring the operation status of the terminal device, and transmission means for transmitting the operation information obtained by the operation monitoring means to the host computer. It is provided with an output means for outputting the transmitted information.

[0006]

In the online system of the present invention having the above-mentioned structure, the operation monitoring means constantly monitors the terminal device for abnormalities, the remaining amount of the replenished article, and the like, and the operation information concerning these situations is set at a remote place. The operation information is transmitted to the host computer, and the operation information is output by the output means provided in the host computer.

[0007]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment of the present invention will be described below with reference to the drawings.

FIG. 1 is a block diagram of the entire certificate automatic issuing system embodying the present invention. In FIG. 1, for example, three automatic certificate issuing machines 10a, 10b, 10c are connected to a host computer 14 at a remote place via a communication line 12.
It is connected to the. In this host computer 14,
A maintenance terminal 16 as an output means including a display 17 for displaying operation information and a printer 18 for printing out operation information is connected. Therefore, the operation information in each automatic certificate issuing machine 10a, 10b, 10c is
It can be transmitted to a remote host computer 14 via a communication line 12 such as a telephone line. The operation information transmitted to the host computer 14 is displayed on a display 17 by a maintenance terminal 16 and detailed by a printer 18. Information is output.

FIG. 2 shows the configuration of the automatic certificate issuing machines 10a, 10b and 10c in the automatic certificate issuing system shown in FIG. In FIG. 2, the certificate automatic issuing machine 10 includes a display 20 for displaying resource out information such as certificate paper out, change out, and failure information when a failure occurs, and a printer 22 for printing out a certificate. When issuing the certificate, type and description of the certificate,
Keyboard 24 used to select various conditions such as the number of copies
And a money collecting device 30 for collecting the issue price of the certificate
A sheet carrying-out device 32 for carrying out the certificate printed out from the printer 22 to the user's hand; a memory 34 for holding working information transmitted to the host computer 14; and the same working information for the host computer 14. And a transmission modem 36 for transmitting the certificate. These various devices are connected to a CPU (central processing unit) 26 that controls the automatic certificate issuing device 10 as a whole. Further, the CPU 26 performs a series of sales operations, constantly checks the operating status, and stores the operating information in the memory 34.
The operation monitoring means 28, which is a control program for performing the operation of accumulating in the above, is included.

The operation of the certificate automatic issuing machine 10 having the above configuration will be described below with reference to the operation flowchart shown in FIG.

As shown in FIG. 3, in the automatic certificate issuing machine 10 of the present embodiment, when the power is turned on to start the operation (S1), the CPU 26 first initializes the various connected devices. Then, the operation is performed in terms of hardware and software (S2). At this time, when the operation monitoring means 28 detects the occurrence of an abnormality (error) such that the processing cannot be continued (S3: YES), the error status is stored in the memory 34 as operation information (S1).
4) After that, the operation information is displayed on the display 20 of the automatic certificate issuing machine 10 (S15), and the operation information is transmitted to the host computer 14 via the communication line 12 using the transmission modem 36 (S16). ), The operation is stopped (S17).

When the host computer 14 receives the operation information related to the error, the host computer 14 displays the error status based on the received operation information on the display 17 provided in the maintenance terminal 16, and the printer 18 displays detailed information about the error status. Print out.

If no error occurs during initialization (S
3: NO), and then check for resource exhaustion. Here, when the operation monitoring means 28 runs out of the remaining amount of special paper used for issuing the certificate, or when the change is run out, the resource outage is detected. When the operation monitoring unit 28 detects the resource shortage (S4: YES), after the content of the resource shortage is accumulated in the memory 34 as the operation information,
The operation information is displayed on the display 2 of the automatic certificate issuing machine 10.
The operation information is displayed at 0 (S6) and is transmitted to the host computer 14 via the communication line 12 using the transmission modem 36 (S7). After that, the process returns to the resource exhaustion check (S4) again, and the staff is urged to continue requesting replenishment.

If the resource exhaustion is not detected (S4: N
O), the CPU 26 displays on the display 20 a screen for selecting issuance conditions such as the type of certificate, items to be described, and the number of copies, and prompts the user to input from the keyboard 24 to obtain issuance conditions (S8). At this time, as in the case of the above-described initialization, when the operation monitoring means 28 detects the occurrence of an abnormality (error) such that the processing cannot be continued (S9: YES),
After the error status is stored in the memory 34 as operation information (S14), the operation information is displayed on the display 20 of the certificate issuing machine 10 (S15), and the operation information is transmitted through the transmission modem 36 to the communication line. It is transmitted to the host computer 14 via 12 (S16), and the operation is stopped (S17).

When the host computer 14 receives the operation information related to the error, the host computer 14 displays the error status based on the received operation information on the display 17 provided in the maintenance terminal 16, and the printer 18 displays detailed information about the error status. Print out.

Subsequently, an operation for receiving the issue price calculated by the CPU 26 is performed based on the issue condition designated by the keyboard 24. In this case, since the issue price is displayed on the display 20, when the user inputs a charge from a charge slot (not shown), the money collection device 30 counts the charge. In this case as well, when the operation monitoring means 28 detects the occurrence of an abnormality (error) such that the processing cannot be continued (S11: YES), the error status is stored in the memory 34 as operation information (S14), The operation information is displayed on the display 20 of the automatic certificate issuing machine 10 (S15), and the operation information is transmitted to the host computer 14 via the communication line 12 using the transmission modem 36 (S16) to start the operation. Stop (S17).

When the host computer 14 receives the operation information related to the error, the host computer 14 displays the error status based on the received operation information on the display 17 provided in the maintenance terminal 16, and the printer 18 displays detailed information about the error status. Print out.

When the predetermined issuing fee is received, the CPU 26
Drives the printer 22 according to the issuance conditions, prints a desired number of certificates specified by the user, and the paper carry-out device 32 conveys the certificate to a certificate carry-out port (not shown). When the user takes out the designated certificate from this certificate outlet, the operation of issuing a certificate corresponding to one user is completed. In this step also, the operation monitoring means 2
When the occurrence of an abnormality (error) such that the process cannot be continued is detected in S8 (S13: YES), the error status is stored in the memory 34 as the operation information (S14), and the operation information is automatically issued. Display 20 of machine 10
(S15), the operation information is transmitted to the host computer 14 via the communication line 12 using the transmission modem 36 (S16), and the operation is stopped (S1).
7).

When the host computer 14 receives the operation information related to the error, the host computer 14 displays the error status based on the received operation information on the display 17 provided in the maintenance terminal 16, and the printer 18 displays detailed information about the error status. Print out.

As described above, the automatic certificate issuing machines 10a, 10b, 1 are used in the remote host computer 14.
Since it is possible to easily know the operation information regarding the error 0c and the resource exhaustion, it is possible to promptly instruct the maintenance person from the host computer 14 side without bothering the staff. Further, since the operation statuses of all the certificate issuing machines 10a, 10b, 10c can be centrally monitored on the host computer 14 side, the maintenance staff need only wait for an instruction from the host computer 14 side, and the maintenance work can be further improved. It can be done efficiently.

The present invention is not limited to the above embodiment, but various modifications can be made within the scope of the present invention.

For example, in the case of updating the software for controlling the automatic certificate issuing machine 10 for maintenance of the automatic certificate issuing machine 10, the host computer 14 side upgrades the automatic certificate issuing machine 10 side. The configured software can be transmitted and downloaded via the communication line 12, so that the maintenance can be automatically completed without the help of the maintenance staff. Especially, the version upgrade of this software is required for all certificate issuing machines 10
In this case, since the host computer 14 side can perform the maintenance collectively, it is possible to surely and promptly deal with it.

[0023]

As is apparent from the above description, in the online system of the present invention, when the terminal device successively monitors the operating status of the device and detects an abnormality such as an inability to continue the operation or a resource exhaustion. Since the information is transmitted to the host computer via the communication line and the information is output to the output means on the host computer side, the host installed at a remote place is not limited to the display device of the terminal device. The operating status of the terminal device can be known from the computer, and direct maintenance instructions can be given to the person in charge of maintenance, making it possible to promptly respond to the operating failure of the terminal device without bothering the staff. .

[Brief description of drawings]

FIG. 1 is a block diagram showing a configuration of a certificate automatic issuing system according to an exemplary embodiment of the present invention.

FIG. 2 is a block diagram showing a configuration of an automatic certificate issuing machine according to the present exemplary embodiment.

FIG. 3 is a flowchart showing the operation of the automatic certificate issuing machine according to the present exemplary embodiment.

[Explanation of symbols]

 10 Certificate Automatic Issuing Machine 12 Communication Line 14 Host Computer 16 Maintenance Terminal 18 Printer 26 CPU 28 Operation Monitoring Means 36 Transmission Modem

Claims (1)

[Claims] 1. An online system comprising a terminal device and a host computer connected to the terminal device via a communication line, wherein the terminal device comprises an operation monitoring means for monitoring the operating condition of the terminal device. An online means comprising: a transmission means for transmitting the operation information obtained by the operation monitoring means to the host computer, wherein the host computer comprises an output means for outputting the information transmitted from the terminal device. system.