JPH0746356A - Facsimile equipment - Google Patents

Abstract

PURPOSE:To provide a facsimile equipment capable of informing a transmitting operator or a maintenance person temporarily returned to his (or her) desk after the end of transmitting operation of an efficient voice message so as to grasp its transmitted result on the desk. CONSTITUTION:This facsimile equipment 10 has a memory storage transmitting function for storing a transmitting original read out by a reading part 1 in a storage part 3 and then transmitting the original through a modem part 4 and a line control part 5 and an error display function using a display part 6. A line control part 14 for extension transmission reads out a prescribed message corresponding to transmitted result information from a voice memory 16 after the elapse of prescribed time from the end of transmitting operation, voice is synthesized by a voice synthesizing circuit 15 and transmitted to an extension telephone set corresponding to the extension number of a transmitting operator (or a maintenance person) to inform of a message by voice.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a facsimile apparatus having a memory storage / transmission function for transmitting a transmission document stored and stored in a memory or the like and an error display function.

[0002]

2. Description of the Related Art In recent facsimile machines, a memory storage / transmission function for temporarily storing and storing in a memory or the like when transmitting a transmission original, and transmitting all the storage transmission originals after the accumulation is completed, and the transmission concerned It is becoming common to have an error display function that displays an error according to the error when the error is not normally detected.

A conventional example of such a facsimile apparatus is shown in FIG. 3, for example. In this conventional example, a reading unit 1 for reading a transmission document, a document detection unit 2a for detecting the presence / absence, size, leading edge / rear end, etc. of the transmission document, and a recording sheet detection unit 2b for detecting the presence / absence of recording paper and size. A storage unit 3 for storing and storing the read transmission document; a modem unit 4 for transmitting the document information stored and stored in the storage unit 3; and receiving external document information, and a modem unit 4.
A line control unit 5 for controlling the connection with a public telephone network connected to a facsimile machine, a display unit 6 for performing various displays, and an operation panel unit 7 having various operation buttons for transmission and reception. A main control unit 8 for controlling the above-mentioned devices in order to exert various telephone functions, and a print recording unit 17 for printing and recording the received information. The respective devices are interconnected by a bus 9. There is.

In such a conventional facsimile apparatus,
After the transmission operation is completed, the transmission operator does not need to stay in the vicinity of the facsimile device until the transmission process is actually completed, which is particularly advantageous when transmitting a large amount of transmission originals.

[0005]

However, in such a conventional facsimile apparatus, the transmission operator who has performed the transmission operation by using the above-mentioned memory storing and transmitting function returns to the seat of the facsimile apparatus installation place. If it is separated from the
In order to confirm (partially unsent, waiting for redial, unsent, various errors, etc.), after sending processing is complete, go to the fax machine again and check the text message regarding the sending result displayed on the display (or display lamp etc.) Or, it is necessary to perform confirmation work such as looking at the output transmission report. Therefore, the transmission operator who considers such a confirmation work to be troublesome must stay near the facsimile device after the transmission operation is started until the transmission process is actually finished and the transmission result can be confirmed. This means that the memory storage and transmission function installed in the device cannot be effectively used.

In addition, when a plurality of transmission originals are stored in the memory, the total storage amount exceeds the memory capacity so that the last transmission original does not reach the remaining memory capacity. When an error or other error occurs, if the transmission operator is in a place where the text message on the display cannot be monitored, the text message or transmission report regarding the above transmission result will notify the unspecified person. Therefore, it becomes difficult to correctly grasp the notification and quickly perform the corresponding maintenance process.
If the maintenance process is delayed, the use and maintenance of the facsimile machine will be hindered.

According to the present invention, a transmission operator or a maintenance person who returns to his / her seat after the completion of the transmission operation is notified of an efficient voice message which enables him / her to grasp the result of the transmission while being present. It is an object of the present invention to solve the above-mentioned problems by providing a facsimile machine according to the above.

[0008]

To this end, the structure of claim 1 of the present invention comprises a storage / storage means for storing and storing a transmission document and an error display means for displaying a predetermined error message when an error occurs. In the facsimile machine, an extension calling line control means for controlling the extension calling line and a voice message sending means for sending a voice message are provided, and a predetermined result corresponding to the transmission result information is obtained after a predetermined time has elapsed from the end of the transmission operation. It is characterized in that a message is transmitted to an extension telephone having a predetermined extension number and a voice message is notified to the destination.

[0009]

According to the structure of claim 1 of the present invention, the facsimile transmission is performed by utilizing the memory storing and transmitting function, and
When the transmitting operator who has input the extension number of his or her own extension telephone as the predetermined extension number returns to his / her desk from the place where the facsimile apparatus is installed, the extension telephone is set after a predetermined time has elapsed from the end of the transmission operation. Since the voice message corresponding to the transmission result information is transmitted to the user, the transmission operator can confirm the transmission result from the notified voice message while being present, and again the facsimile machine can confirm the transmission result. You don't have to go to.

According to the structure of claim 1 of the present invention,
When the transmission operator makes a facsimile transmission using the memory storing and transmitting function, the extension number of the maintenance person is set in advance as the predetermined extension number so as to transmit when an error occurs, as described in claim 3. As a result, when an error occurs, a voice message corresponding to the transmission result information is sent to the extension telephone of the maintenance person after a predetermined time has elapsed from the end of the transmission operation. The result can be confirmed while seated, and quick and reliable maintenance processing can be performed when an error occurs.

[0011]

Embodiments of the present invention will now be described in detail with reference to the drawings. FIG. 1 is a diagram showing a facsimile transmission system configured by using the facsimile apparatus of the first embodiment of the present invention. In the first embodiment, the facsimile machine 10 is connected to a public telephone line network, connected to a private branch exchange 12 via an extension 11-1, and the private branch exchange 12 is connected to an extension telephone 13 via an extension 11-2. Connect to the extension telephone shown. Although only the extension telephone 13 of the transmission operator is shown as the extension telephone connected to the facsimile apparatus 10, it is general to connect a plurality of extension telephones including the extension telephone of the maintenance person.

FIG. 2 is a facsimile apparatus 10 of the first embodiment.
3 is a block diagram showing the internal configuration of FIG. The facsimile device 10 includes a portion configured similarly to the conventional example of FIG.
And a part added to exert the message transmitting function of the present invention. That is, the facsimile machine 10
Is a reading unit 1 for reading a transmission document, and a document detection unit 2a for detecting the presence / absence of the transmission document, size, leading edge / rear edge, etc.
And a recording paper detection unit 2b that detects the presence or absence of recording paper and the size.
And a storage unit 3 that stores and stores the read transmission document.
And a modem unit 4 for transmitting document information stored and stored in the storage unit 3 and receiving document information from the outside,
A line control unit 5 connected to the modem unit 4 to control a public telephone line network connected to a facsimile machine, a display unit 6 for performing various displays, and an operation panel having various operation buttons for transmission and reception. In addition to comprising a section 7, a main control section 8 for controlling the above-mentioned devices in order to exert various telephone functions, and a print recording section 17 for printing and recording the received information, it is connected to the extension line 11-1. Extension control line control unit 1
4, a voice synthesizing circuit 15 connected to the extension line control unit 14, and a voice memory 16 connected to the voice synthesizing circuit 15. The above devices are interconnected by a bus 9.

Next, the operation of the facsimile apparatus 10 of this embodiment during facsimile transmission will be described. For example, a transmission operator carries a facsimile transmission document from his seat and goes to the facsimile apparatus 10, sets the transmission document, key-in a telephone number of the transmission destination on the operation panel unit 7, and When a transmission operation is performed after inputting an extension number of an extension telephone (in this case, the extension telephone 13) installed in a seat (or a seat for which a message is desired to be sent), the transmission document is sequentially output by the reading unit 1. The data is read and accumulated and stored in the accumulation storage unit 3, and thereafter, a call is made to the destination facsimile machine via the modem unit 4 and the line control unit 5, and the facsimile transmission is performed after the line is captured.

As a result of such a series of facsimile transmission operations, normal transmission ends, depending on the state of the source facsimile machine, the state of the destination facsimile machine, the line state, etc.
Various transmission results such as partial non-transmission, waiting for redial, non-transmission, and various errors will occur.

In the present embodiment, in response to the occurrence of the above-mentioned transmission result, a line (extension 11-connected to the private branch exchange 12) different from the external line (public telephone line network) used for facsimile transmission as follows. 1, 11-2),
A message is automatically sent to the extension telephone set 13.
That is, after the predetermined time set in advance has passed after the transmission operation is finished, the extension line control unit 1
4 makes an extension call to the extension telephone having the input extension number (in this case, the extension telephone 13). At this time, if the above-mentioned predetermined time is set to a time sufficient for the sending operator to return to his / her seat, the sending operator can respond to this extension call (note that the sending operator's manual input). Therefore, the predetermined time may be changed from the initial setting value).

Along with this response, the extension line control unit 1
4 selects a message corresponding to the transmission result from the messages stored in the voice memory 16 in advance, converts the message into a voice message by the voice synthesizing circuit 15, and transmits the voice message to the extension telephone set 13. This allows
The transmission operator can listen to various information related to the transmission result by voice message as desired while staying at his / her seat, and realizes an efficient facsimile transmission system that does not require confirmation of the transmission result after the facsimile transmission operation. can do.

As the above-mentioned voice message, even if only the transmission result information such as normal transmission completion, partial non-transmission, redial standby, non-transmission, various errors, etc. is notified, various kinds of information accompanying the transmission result information are reported. Information (destination telephone number, number of transmitted sheets, number of untransmitted sheets, required transmission time, transmission state, etc.) may also be notified. However, since the above-mentioned various information is generally obtained by referring to the transmission report output from the facsimile apparatus 10 when necessary (when the transmission is not normally completed), omitting the notification simplifies the system configuration. It

By the way, in the above configuration, the transmission operator is notified of the information about various errors as well as the transmission result information such as normal transmission completion and non-transmission. However, when such an error occurs, the person in charge of maintenance must be in charge. If so, it may not be possible to deal with it. Therefore, in the present embodiment, the extension number of the extension telephone of the maintenance person is set in advance on the side of the facsimile device 10 in order to make a call when an error occurs, and when the error occurs, the extension call line control unit 14 causes the maintenance person to call the maintenance person. The same extension error notification is made to the extension telephones (or the extension telephones of the person in charge of maintenance are notified only when the above error occurs).
As a result, it becomes possible for the maintenance staff to perform quick and reliable maintenance processing when an error occurs.

In the above embodiment, the transmission result is notified by transmitting a voice message via an extension, but a facsimile transmission system using an extension telephone equipped with a display panel such as an LCD capable of displaying a message. In the case of constructing, the voice synthesizing circuit 15 and the voice memory 16 are eliminated and a memory for accumulating and storing a text message is provided instead, so that the transmission result is notified by transmitting a text message via an extension. be able to. Further, the facsimile apparatus according to the present embodiment can be configured to notify the extension telephone of the maintenance staff of the error when an error occurs during reception of the facsimile.

[0020]

As described above, according to the present invention, when a facsimile transmission is carried out by utilizing the memory storing and transmitting function, the transmitting operator inputs the extension number of his or her extension telephone and then the facsimile apparatus is installed. When I return to my seat,
Since a voice message corresponding to the transmission result information is transmitted to the extension telephone after a predetermined time has elapsed from the end of the transmission operation, the transmission operator should confirm the transmission result in the presence state by the notified voice message. Therefore, it is not necessary to visit the facsimile device again to confirm the transmission result. Also, if you use the memory storage and transmission function to send a fax, if you set the extension number of the maintenance person in advance to call when an error occurs, when an error occurs, a predetermined time elapses from the end of the sending operation. After that, a voice message corresponding to the transmission result information is sent to the extension phone of the maintenance staff, so the maintenance staff can confirm the transmission result as-is with the notified voice message, and an error occurs. Sometimes a quick and reliable maintenance process can be performed.

[Brief description of drawings]

FIG. 1 is a diagram showing a facsimile transmission system configured using a facsimile apparatus of a first embodiment of the present invention.

FIG. 2 is a block diagram showing an internal configuration of the facsimile apparatus of the first embodiment.

FIG. 3 is a block diagram showing an internal configuration of a conventional facsimile apparatus.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 reading unit 2a original detection unit 2b recording paper detection unit 3 storage storage unit 4 modem unit 5 circuit control unit 6 display unit 7 operation panel unit 8 main control unit 9 bus 10 fax machine 11-1, 11-2 extension 12 private branch exchange 13 extension telephone 14 extension line control unit 15 voice synthesis circuit 16 voice memory 17 print recording unit

Claims (3)

[Claims] 1. A facsimile apparatus comprising an accumulation storage means for accumulating and storing transmission originals and an error display means for displaying a predetermined error message when an error occurs, and an extension transmission line control means for controlling an extension transmission line. ,
A voice message transmitting means for transmitting a voice message is provided, and after a lapse of a predetermined time from the end of the transmission operation, a predetermined message corresponding to the transmission result information is transmitted to an extension telephone having a predetermined extension number to notify the destination of the message by voice. Facsimile machine characterized by performing the following. 2. The facsimile apparatus according to claim 1, wherein the predetermined extension number is an extension number of the transmission operator input during a transmission operation. 3. The facsimile apparatus according to claim 1, wherein the predetermined extension number is an extension number of a maintenance person who is set in advance to call when an error occurs.