JPH0774817A - Full automatic telephone set - Google Patents

Abstract

PURPOSE:To conduct exactly expected answer dealings at all time. CONSTITUTION:This telephone set has an individual information part 4 where individual information is registered, a reserving function part 1 which sets the date and time of calling, a speech recognition part 5 which recognizes an opposite-party's voice and answers the registered information in the individual information part 4, and an error pattern part 3 which answers to the opposite party by using an error pattern previously registered corresponding to an error answer if the opposite party makes the error answer.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION The present invention relates to a fully automatic telephone,
In particular, it relates to a fully automatic telephone that responds to an error in an answer transaction used for bank transfer.

[0002]

2. Description of the Related Art A touch-tone telephone with a built-in IC is added with a function as a reservation telephone for setting and calling at a desired time, but the communication with the other party is formalized. It has only the function of unilaterally contacting the other party.

Further, there is a technique of recording a communication from the other party on a recording tape or the like (for example, Japanese Patent Laid-Open No. 2-525
49).

[0004]

When the conventional telephone is used for answering transactions, which is the other party's business such as banking, it operates normally when there is no error, but it cannot be correctly transmitted to the other party due to noise radio waves or the like. There is a problem that when an error response sound is returned, it malfunctions and cannot make a normal transaction.

SUMMARY OF THE INVENTION Therefore, an object of the present invention is to provide a fully automatic telephone which can always carry out a transaction which is scheduled by itself by returning a response corresponding to an error response in an answer transaction.

[0006]

According to the present invention, in a telephone using an IC card, a personal information section for registering personal information, a reservation function section for setting a date and time for making a call, and a voice recognition of the other party are recognized. A voice recognition unit that responds to the registration information of the personal information unit, and an error pattern unit that returns a response to the other party according to an error pattern that is registered in advance so as to correspond to the error response when the other party responds with an error. A fully automatic telephone having the following is obtained.

Further, according to the present invention, there is provided a fully automatic telephone characterized in that the error pattern is built in the IC in advance.

[0008]

In the fully automatic telephone of the present invention, the error pattern is built into the IC and linked with the personal information, and the voice recognition unit responds with an error in the answer transaction, which is a banking business, so that the user can always make a plan. Can make accurate transactions. By adding all of these operations to the reservation function, it is possible to carry out answer transactions without bothering manpower.

[0009]

DESCRIPTION OF THE PREFERRED EMBODIMENTS A fully automatic telephone according to the present invention will be described below with reference to FIG.

A telephone using an IC card recognizes the personal information section 4 for registering personal information, the reservation function section 1 for setting the date and time to make a call, the voice of the other party, and the registered information in the personal information section 4 It has a voice recognition unit 5 for responding, and an error pattern unit 3 for returning a response to the other party according to an error pattern registered in advance so as to correspond to the error response when the other party responds with an error. Error pattern part 3
Is linked to the personal information unit 4 and the voice recognition unit 5.

IC cards used for answering transactions at banks, etc. are telephone number section, transfer source branch number / subject / account number section, transfer destination branch number / subject / account number section, personal identification number section,
It has a registration data section, an error handling section, and a saved data section.

First, in the personal information section 4 of the fully automatic telephone,
Register your own phone number and transaction details as personal information. That is, each individual has a telephone number, a transfer source branch number,
Subject / account number, transfer destination branch number / subject / account number section,
Add an index to the PIN code and register each. In the reservation function section 1, the date and time that one wants to trade is set.

In this way, by registering only two points of the personal information and the date and time set in the telephone, the registration process for each individual is completed.

Error pattern portion 3 corresponding to an error response
An error pattern is registered in advance in association with the voice recognition unit 5. When the registration date and time registered in the reservation function unit 1 arrives, it automatically operates according to the contents of the registration data unit in the IC card.

[0016] When set in this way, first, the reservation function unit 1 automatically makes a call to the answer center of the other party to which the user is set. Then, since the transaction code, the account number, and the like are heard from the answer center, the voice recognition unit 5 judges the voice and responds to each registered information by a push sound.

At this time, if the answer center of the other party does not correctly recognize it due to a response error or the like, when there is an error response from the answer center, the error pattern section 3 is registered in advance as a basic section in the IC. A response is returned according to the specified error pattern.

Next, it is recorded in the recording unit 2 that the transaction of these series of response processing was successful.

[0018]

As described above, according to the fully automatic telephone of the present invention, as described in the embodiments, information is registered in the reservation function section, the personal information section, and the error pattern section in which the error pattern is registered. By leaving it, while traveling,
Even if you are not in that place, you can do answer transactions at your favorite time and with proper error handling.

Further, by responding with an error in the answer transaction, the transaction that one has planned can always be performed accurately. By adding the function of performing all operations in this way, answer transactions can be performed without bothering manpower.

[Brief description of drawings]

FIG. 1 is a configuration diagram showing an embodiment of a telephone according to the present invention.

[Explanation of symbols]

 1 Reservation function part 2 Recording part 3 Error pattern part 4 Personal information part 5 Voice recognition part

Claims (2)

[Claims] 1. A telephone using an IC card,
A personal information section for registering personal information, a reservation function section for setting the date and time for making a call, a voice recognition section for recognizing the voice of the other party and responding with the registered information of the personal information section, and the other party responded with an error. In this case, the fully automatic telephone has an error pattern section that returns a response to the other party according to an error pattern registered in advance so as to correspond to the error response. 2. The fully automatic telephone according to claim 1, wherein the error pattern section has the error pattern built in an IC in advance.