JPH08228367A - Voice storage device - Google Patents

Abstract

(57) [Summary] [Purpose] If you want to record the call contents of the external and extension telephones in the voice storage device and leave the call contents, even if you forget to specify the destination of the mailbox, you can re-specify it later. It can be so. [Structure] Mail box 8 for storing call contents at a destination designated for each extension telephone 2 connected to PBX / button telephone 1, and call contents for which a recording request is made from the extension telephone are temporarily stored A voice storage memory 9; an extension information storage memory 10 that stores the call contents stored in the voice storage memory 9 and the extension telephone number information in association with each other;
When the extension telephone is disconnected without designating the destination of the mailbox 8 and then the destination of the mailbox is designated again from the extension telephone, the call temporarily stored in the voice storage memory 9 Control means 7 for reading the content and storing it in the designated destination of the mailbox 8.
With.

Description

Detailed Description of the Invention

[0001]

INDUSTRIAL APPLICABILITY The present invention can automatically record the call contents of an external line and an extension phone connected to a PBX / button telephone, and reproduce and send the call contents at the request of the extension telephone. The present invention relates to a voice storage device.

[0002]

2. Description of the Related Art A user of an extension telephone who wants to transfer an outside line automatically starts recording the contents of a call by a voice storage device from the time when the extension telephone responds to an incoming call to a PBX / button telephone. In the absence, the contents of the call are recorded from the beginning to the end or a necessary portion as a message to the destination assigned to the extension telephone of the mailbox and transmitted as a message. With this method, if you do not know the destination number of the other party's mailbox you want to transfer, or if you forget to specify the destination number and disconnect the extension phone, you cannot leave a message, so it is common in the system. Prepare a storage box for and retrieve messages from it,
When the telephone is disconnected without specifying the destination, the voice storage device calls the telephone and reconfirms whether or not the recorded contents up to that point are stored in the mailbox.

[0003]

However, in the above-mentioned conventional system, the storage box common to the system can also retrieve the call contents of the other person from the common box, so that there is a problem such as invasion of privacy. Also, in the method of calling the telephone from the voice storage device side when the telephone is disconnected without specifying the destination of the mailbox, whether you forgot to specify the destination of the mailbox or did not need to specify it, Since the voice accumulator cannot judge, the extension telephone is always called, and the extension telephone operator is required to make an unnecessary call.

The present invention solves such a conventional problem, and forgets to specify a destination when recording the contents of a call between an external line and an extension telephone in a voice storage device and leaving it as a message. It is also an object of the present invention to provide a voice storage device that can be re-specified later.

[0005]

In order to achieve the above-mentioned object, the present invention provides a mail box for storing call contents at a destination designated for each extension telephone connected to a PBX / button telephone, and an extension telephone. The voice storage memory that temporarily stores the call content for which a recording request was made, the extension information storage memory that stores the call content stored in the voice storage memory and the extension telephone number information in association with each other, and the mailbox If you disconnect the extension phone without specifying the destination and then specify the destination of the mailbox again from that extension phone, the call contents temporarily stored in the voice storage memory are read out, And a control means for storing the address in the designated mailbox.

[0006]

According to the present invention, therefore, even if the operator of the extension telephone has forgotten or did not specify the destination of the mailbox after recording the contents of the call, he / she calls the voice storage device and re-designates it. By doing so, the contents of the call can be stored in the re-specified destination of the mailbox, and the convenience of the voice storage device can be greatly improved.

[0007]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS FIG. 1 shows the configuration of a voice storage device according to an embodiment of the present invention. In FIG. 1, 1 is PBX
A button telephone, which is connected to an outside line and is connected to a plurality of extension telephones 2. In the PBX / button telephone set 1, 3 is an outside line interface connected to an outside line, 4 is an extension line interface connected to the extension line telephone 2, and 5 is a central control unit for controlling the entire PBX / button telephone set 1. . Reference numeral 6 denotes a voice storage device connected to the PBX / button telephone 1, and a central control device 7 connected to a central control device 5 of the PBX / button telephone 1.
And the extension telephone 2 connected to the PBX / button telephone 1
A mail box 8 for storing the call contents to each designated destination, a voice storage memory 9 for temporarily storing the call contents requested by the extension telephone 2 for recording, and a voice storage memory 9 for storing the call contents. An extension information storage memory 10 that stores the call contents and the number information of the extension telephone 2 that has requested recording in association with each other. When the extension telephone is disconnected without designating the destination of the mailbox 8 and the destination of the mailbox 8 is designated again by the extension telephone after that, the central control unit 7 temporarily stores the voice in the voice storage memory 9. The content of the call stored in is stored in the designated destination of the mailbox 8.

Next, the operation of the above embodiment will be described.
When a telephone call is received from an outside line to any of the extension telephones 2 connected to the PBX / button telephone 1, the extension telephone 2 is connected to the outside line and at the same time the special key operation is performed on the voice storage device 6 Request a call recording.
After receiving the recording start request, the voice storage device 6 notifies the PBX / button device 1 of the start of recording, starts recording the call, and stores voice information in the mailbox 8. PBX
Upon receiving the recording start notification, the key telephone 1 notifies the extension telephone 2 that the call is being recorded by blinking a lamp provided on the extension telephone 2 or the like.
After confirming that the call is recorded, the operator of the extension telephone 2 determines whether or not to keep the call content.
The operator of the extension telephone 2 determines that it is not necessary to leave the call contents at that time, and disconnects the extension telephone 2 without specifying the destination number of the mailbox 8 of the voice storage device 6 when the call ends. I shall.

The PBX which has received the disconnection notice of the extension telephone 2
The button telephone 1 notifies the voice storage device 6 of it,
The voice storage device 6 transfers the call contents recorded by the central control device 7 from the mailbox 8 to the voice storage memory 9. At this time, the storage address in the voice storage memory 9 and the number information of the extension telephone 2 which requested recording are stored in the extension information storage memory 10 in association with each other.

The operator of the extension telephone 2 thinks that the contents of the call should be left after the extension telephone is disconnected, and the PBX.
The voice storage device 6 is called through the key telephone 1, and the destination number of the mailbox 8 assigned to itself is specified. In the voice storage device 6 in which the destination number of the mailbox 8 is designated, the central control unit 7 stores the call contents stored in the voice storage memory 9 as the extension information storage memory 10
The number information of the extension telephone 2 stored in is read out and stored in the address of the destination of the mailbox 8,
The related information stored in the voice storage memory 9 and the extension information storage memory 10 is deleted. In this way, even after disconnecting the extension telephone, the call contents can be stored in the mailbox destination. Even if the destination of the mailbox 8 is specified before the extension telephone 2 is disconnected, the voice storage memory 9
The call contents of the extension telephone and the related information stored in the extension information storage memory 10 which are temporarily stored in are deleted.

Instead of the above-described operation, the operator of the extension telephone 2 makes the voice storage device 6 separate the call contents temporarily stored in the voice storage memory 9 from the mail box 8 itself. Can be requested to be stored in the destination number. Upon receiving the request, the central control unit 7 of the voice storage device 6 also refers to the extension information in the extension information storage memory 9 to store the call content in the designated destination of the mailbox 8 and designate it. The receiving third party can hear it.

[0012]

As described above, according to the present invention, even when the operator of the extension telephone set forgets or does not specify the destination number of the mailbox after recording the call contents,
After that, by calling the voice storage device and redesignating it, the contents of the call can be stored in the redesignated destination of the mailbox, so that the convenience of the voice storage device can be greatly improved.

[Brief description of drawings]

FIG. 1 is a schematic block diagram showing the configuration of a voice storage device according to an embodiment of the present invention.

[Explanation of symbols]

 1 PBX / button telephone 2 Extension telephone 3 External interface 4 Extension interface 5 Central control unit 6 Voice storage device 7 Central control unit 8 Mail box 9 Voice storage memory 10 Extension information storage memory

Claims (2)

[Claims] 1. A mailbox for storing call contents at a destination designated for each extension telephone connected to the PBX / button telephone, and a voice for temporarily storing the call contents for which a recording request is made from the extension telephone. The storage memory, the extension information storage memory that stores the call contents stored in the voice storage memory and the number information of the extension telephone in association with each other, and then when the extension telephone is disconnected without specifying the destination of the mailbox. When the destination of the mailbox is specified again from the extension telephone, the call content temporarily stored in the voice storage memory is read out and the control means for storing it in the specified destination of the mailbox is displayed. A built-in voice storage device. 2. When the address of the mailbox is specified before disconnecting the extension telephone, the call content of the extension telephone temporarily stored in the voice storage memory and the relation stored in the extension information storage memory. The voice storage device according to claim 1, which erases information.