JPH087817B2 - Control system for automatic transaction equipment - Google Patents

Description

DETAILED DESCRIPTION OF THE INVENTION [Outline] In an automatic transaction apparatus having a remote monitoring control device, in order to resolve a conflict between a control command on the automatic transaction device side and a control command from the remote monitoring control device side, both sides have priority over each other. By making it possible to issue control commands with different degrees,
Both sides will be able to control the automatic transaction device freely without conflict.

[Industrial application field]

With the spread of automated teller machines such as automatic cash payment / deposit machines, the need for unmanned operation is increasing more and more due to the recognition of its simplicity. Along with this, there is a demand for measures for promptly dealing with failures and ensuring smooth operation. As one of the inventions, the present invention relates to a control system capable of smoothly controlling an automatic transaction device from both sides without any competition between the automatic transaction device side and the remote monitoring control device side.

[Conventional technology]

FIG. 7 is a diagram showing a remote monitoring control system including an automatic transaction device and a remote monitoring control device. A ₁ is the main automated teller machine and is usually installed in stores such as branches. In many cases, automatic transaction devices A ₂ , A _3, ... Installed in an unmanned store outside the store are connected to this automatic transaction device. The main automatic transaction device A ₁ in the store is connected to the host computer H of the center via a line, and information processing is performed online. The automated teller machines A ₂ , A _3, ... Of each unmanned store are online connected to the terminal controller of the main automated teller machine A ₁ to perform information processing.

In addition, the main automatic transaction device A ₁ and each unmanned automatic transaction device A ₂ , A _3, ... are connected to the remote monitoring control device (CM
U) Connected to R. Therefore, the automatic transaction device A ₁ , A
₂ , A ₃ ... Can be grasped and controlled from the remote monitoring control device R at a distant point.

When viewed from the remote monitoring control device R, the main automatic transaction device A ₁ and the automatic transaction devices A ₂ , A ₃ of an unmanned store are usually treated at the same time, and hence these are collectively referred to below as the automatic transaction device A. Call.

FIG. 8 shows a panel for testing, maintenance, management, and control of a conventional automatic transaction device (hereinafter abbreviated as “control management panel”), which is usually provided on the back of the automatic transaction device so that the customer cannot see it. ing. FIG. 9 shows an operation panel of the remote monitoring control device R, which is operated by a management person.

As shown in FIG. 8, the control management panel 1 of the automatic transaction device A ... Has a switch group 2 and operates the control command switch 3 ... to suspend the automatic transaction device. It can be set to suspend deposit, suspend account, etc.

On the other hand, the control management panel 4 of the remote monitoring control device R also has a switch group 5 similarly, and the control command switch 6 ...
By operating, it is possible to remotely control the automatic transaction device such as payment suspension, deposit suspension, and book suspension. When the automatic transaction device is selected by the switch 8 of the device selection panel 7, the state of the selected automatic transaction device is
It is displayed by turning on the lamps 10 ... of the mode display panel 9. Therefore, the state can be confirmed by the lamps 10 ... And the corresponding automatic transaction device can be remotely operated by the control command switch 6 ...

In this way, the setting of the control command of the automatic transaction device is controlled by the control command switch 3 of the control management panel 1 of the automatic transaction device.
It can be done by the operation of or from the remote monitoring control device R, but the selection is made by the control management panel 1 of the automatic transaction device.
The control right changeover switch 11 of FIG. That is, when the control right changeover switch 11 is set on the remote (remote monitoring control device) side as shown in the figure, the automatic transaction device can be controlled only from the remote monitoring control device R side. Further, if it is set on the local (automatic transaction device) side, it can be controlled only by the automatic transaction device itself and cannot be controlled by the remote monitoring control device R. For example, if it is during business hours when a bank branch clerk can manage the automated teller machine, set the control right changeover switch 11 to the local side, and if a banknote shortage or failure occurs, directly Bank staff will respond. In addition, the control right changeover switch 11
Is set to the remote side, the automatic transaction device can be remotely monitored by the mode display panel 9 on the remote monitoring and control device R side, and the automatic transaction device can be remotely controlled by the control command switch 6 of the switch group 5.

When only the main part of the control management panel 1 of the automatic transaction device of FIG. 8 is displayed, it becomes like FIG. 10 (a), and only the main part of the control management panel 4 of the remote monitoring and control device of FIG. 9 is displayed. Then, it becomes as shown in FIG. 10 (b). That is, as shown in FIG. 10 (a), it has a control right changeover switch 11 and control command switches 3. On the other hand, the remote monitoring controller R has a control command switch 6 ... In the switch group 5.

[Problems to be solved by the invention]

Thus, in the conventional remote monitoring control type automatic transaction device, the control right changeover switch 11 is provided only on the automatic transaction device A side, and the control priority is set only on the automatic transaction device side. Can not. Therefore, when the control right changeover switch 11 is set to the local side on the automatic transaction device side, the remote monitoring control device R side cannot control at all. That is, the remote monitoring control device R cannot freely call the automatic transaction device regardless of the time to issue a control command to operate or monitor.

Therefore, when a bank clerk forgets to switch the control right changeover switch 11, he / she cannot deal with it, which imposes a heavy burden on the clerk. Further, for example, even when it is not during business hours, when performing maintenance and inspection of the automatic transaction device A, the operator switches the control right changeover switch 11 of the automatic transaction device A to the local side and controls the automatic transaction device A side. Often to be able to do. Even in such a case, although it is within the time when it can be controlled from the remote monitoring control device R side,
It is inconvenient because the remote monitoring control device R cannot control at all.

The technical problem to be solved by the present invention is to solve such a problem in the conventional control system of the automatic transaction device, and to switch the control right from any side of the automatic transaction device and the remote monitoring control device to automatically and flexibly. Output a control command to the transaction device,
To be controllable.

[Means for solving problems]

FIG. 1 is a block diagram for explaining the basic principle of a control system for an automatic transaction device according to the present invention. A is an automatic transaction device,
R is a remote monitoring control device, which is connected by a line 12 so that the state of the automatic transaction device A can be grasped and controlled from a distant point. In the case of the present invention, both the automatic transaction device A and the remote monitoring and control device R are provided with level setting means for outputting priority information so that both can freely call the automatic transaction device A. In this case, the automatic transaction device and the remote monitoring and control device can prioritize their own side in case of emergency by setting a high priority level. Normally, it is set to low level. However, a problem arises when the set levels in both the automatic transaction device and the remote monitoring and control device are the same, particularly when both are set to a high level. In order to solve this, the priority of control commands generated from the control management units 1a and 4a provided in the remote monitoring control device R and the automatic transaction device A is made variable. To this end, the automatic transaction device A side has a comparison / determination unit 13 that determines the priority by comparing the priority information input from the automatic transaction device side with the priority information input from the remote monitoring control device side. According to the judgment information from the comparison and judgment unit 13, the control command input from the control command setting unit 2 on the automatic transaction device A side and the control command input from the control command setting unit 5 on the remote monitoring control device R side are selected. , And has a selection unit 14 for inputting into each transaction function unit 151, 152, ... Of the automatic transaction apparatus A.

[Action]

The priority information set by the priority information setting unit 17 of the control management unit 1a of the automatic transaction device A and the priority information set by the priority information setting unit 16R of the remote monitoring control device R are the comparison and determination unit of the automatic transaction device A. Entered in 14. Then, the comparison determination is performed according to the preset logic, which is prioritized is determined, and is input to the selection unit 14. When a control command is input to the automatic transaction device A from the control command setting part 2 of the automatic transaction device A and the control command setting part 5 of the remote monitoring control device R, the comparison part 13 is determined by the selection part 14 when the control command is input. The control command from the side is accepted. Then, the control command is input to the corresponding transaction function units 151, 152, ... And controlled.

〔Example〕

Next, practical examples of how the control system of the automatic transaction device according to the present invention is embodied will be described. FIG. 2 is a diagram showing a control management panel of the automatic transaction device A side, and FIG. 3 is a diagram showing a control management panel of the remote monitoring control device R.
On the control management panel 1a of the automatic transaction device A shown in FIG.
A switch group 2 having control command switches 3 ... Is mounted as in the conventional case. Also, as the control right changeover switch, the level setting switch 16 _A and two priority level setting switches for setting the priority level when the levels conflict with each other.
It has 171 and 172. FIG. 4 (a) shows an example in which only the main part is extracted from the control management panel 1a of the automatic transaction device.

Remote monitoring and control device R side, as shown in FIG. 3, the control command switch 6 ... other, it has a level setting switch 16 _R. FIG. 4 (b) shows this remote monitoring control device R.
This is an example in which only the main part is extracted from the control management panel 4a of FIG.

In the case of the present invention, the level setting switch of the automatic transaction device A
The level "1" side of 16A is set to normal, and the level "2" is set when the automatic transaction apparatus A wants to preferentially control it in an emergency. That is, when the setting level of the control command is different between the automatic transaction device A side and the remote monitoring control device R side (when one is level "1" and the other is level "2"), the level "2" side is given priority. To do. In other words, level "2" is higher than level "1". Therefore, when the level setting switch 16A on the automatic transaction device A side is set to level "2" and the level setting switch 16R on the remote monitoring control device R side is set to level "1", the automatic transaction device A is exclusively used. Side control command has priority. Conversely, the level setting switch 16A of the automatic transaction device A
Is set to the level "1" and the level setting switch 16R on the remote monitoring control device R side is set to the level "2", the control command of the remote monitoring control device R takes precedence.

However, in order to set the priority when both the automatic transaction device A and the remote monitoring control device R are set to the same level, the priority control switches 171 and 172 are provided on the control management panel of the automatic transaction device A. It is provided. The priority switch 171 on the left side sets the priority when both levels are set to "1". That is, when both the automatic transaction device A and the remote monitoring control device R are set to level "1", the priority switch
When 171 is set to the "local" side (the automatic transaction device A side) as shown in FIG. 4 (a), the control command from the automatic transaction device A side takes precedence and the control command from the remote monitoring control device R is not accepted. . When set to the “remote” side (remote monitoring control device R side), the control command on the remote monitoring control device R side has priority and the automatic transaction device A itself cannot control.

The right priority switch 172 on the right side sets the priority when both are set to the high level "2" in case of an emergency, and as shown in FIG. 4 (a), "local"
If it is set to the side, the control command from the automatic transaction device A side has priority, and the remote monitoring control device R cannot control.
When set to the “remote” side, the control command from the remote monitoring control device R side has priority, and the automatic transaction device A itself cannot control.

FIG. 5 illustrates all combinations of the setting positions of the level contact switches 16A and 16R and the priority changeover switches 171 and 172. In the column of “location of control right”, “self” indicates that the priority of the control command is on the side of the automatic transaction device A, and “far” indicates that the priority of the control command is on the side of the remote monitoring control device R. Indicates that. As described above, the priority changeover switches 171 and 172 function when the set levels of both the automatic transaction device A and the remote monitoring control device R are the same. Therefore, like # 3, # 7, # 11, and # 15, the level setting switch 16A of the automatic transaction apparatus A is set to level "2", and the level setting switch 16R on the remote monitoring control apparatus R side is set to level "1". When set to "," the control command on the automatic transaction device A side is unconditionally prioritized and the control right is "own".

On the contrary, like # 2, # 6, # 10, and # 14, the level setting switch 16R of the remote monitoring control device R is set to level "2", and the level setting switch 16A of the automatic transaction device A is level "1". When set to, the control command on the remote monitoring control device R side has priority, and the location of the control right is "far".

Next, as in # 1, # 5, # 9, and # 13, when both the level setting switches of the automatic transaction device A and the remote monitoring control device R are both set to the normal level “1”. Is the priority switch 17 for level "1".
Follow the setting contents of 1. As a result, like # 1 and # 5,
When the priority changeover switch 171 is set to "local", the automatic transaction apparatus A side has priority and the control right is "own". When the priority changeover switch 171 is set to "remote" as in # 9 and # 13, the remote monitoring control device R side has priority and the predetermined control right is "far".

When the level setting switches of both the automatic transaction device A and the remote monitoring control device R are set to a high level "2" such as in an emergency like # 4, # 8, # 12, and # 16. Follows the setting contents of the priority changeover switch 172 regarding the level “2”. As a result, when the priority changeover switch 172 is set to "local" as in # 4 and # 12, the automatic transaction device A side has priority and the control right is "own". When the priority changeover switch 172 is set to "remote" as in # 8 and # 16, the remote monitoring control device R side has priority and the location of the control right is "far".

In this way, the automatic transaction device A and the remote monitoring control device R
Both level setting switches 16A and 16R are at level "1"
When they are set to each other and the same level competes, the side set by the priority changeover switch 171 takes precedence. Similarly, both of the level setting switches 16A and 16R are set to the emergency level “2”, and when there is a conflict, the side set by the priority changeover switch 172 takes precedence. Therefore, 2
Both the automatic transaction device A and the remote monitoring and control device R can be arbitrarily prioritized by the combination of the settings of the one priority changeover switches 171 and 172.

FIG. 6 is a block diagram showing an automatic transaction device having such a control function. A is an automatic transaction device, and R is a remote monitoring control device. The continuous transaction printer 18, the passbook printer 19, and other input / output units are connected to the automatic transaction apparatus A side, and are controlled by the main control unit 20 via the control units 18c and 19c, respectively.

Further, the following means are provided for controlling / managing the automatic transaction device A and the remote monitoring control device R.
That is, 1k is a key input section composed of the control management panel 1a of the automatic transaction apparatus A, and inputs are made by the level setting switch 16A, the priority changeover switches 171, 172, the control command switch 3 ... . Then, this input is performed via the key input control unit 1c. Also, the priority changeover switches 171, 172 input from the key input unit 1k
The priority information by the level setting switch 16A and the control command by the control command switch 3 ... Are temporarily stored in the control command saving unit 21.

On the other hand, the remote monitoring control device R has a key input section 4k consisting of a control management panel 4a, and priority information and control commands are input by the level setting switch 16R and the control command switches 6 ... Priority information and control commands are input via the key input control unit 4c, and the line control unit 22R and automatic transaction device A are also used.
It is transferred to the automatic transaction device A side via the line control unit 22A and the remote monitoring control device control unit 23. The remote monitoring control device R includes a display unit 24 and a display control unit 25.

The priority information from the level setting switch 16R and the control command from the control command switch 6 ... Input from the remote monitoring control device R are temporarily stored in the control command saving unit 26. Then, the priority information / control command stored in the control command saving unit 26 and the priority information / control command stored in the control command saving unit 21 are input to the comparison / selection circuit 27 to perform comparison / selection. .

That is, the control instruction save units 21 and 26 are configured by registers or the like, and store the priority information and the control instruction, respectively. In the comparison / selection circuit 27, first, the control instruction saving unit
By comparing the priority information input from 21 and 26, the location of the control right is determined according to the logic of FIG. When the control priority is determined in this way, the control command on the priority side is selected, and the control command is executed for each functional unit specified by the control command.

As shown in the above-mentioned embodiment, the priority of the control command can be selected in multiple stages by variously combining the setting states of the two priority changeover switches 171 and 172 and the level setting switches 16A and 16R of both sides. You can choose how you like,
Operability is improved. For example, if the store is open
If the priority changeover switch 171 is set to the local side, the 172 is set to the remote side, and the level setting switches 16A and 16R are both set to the low level "1", the automatic transaction apparatus A side can control.
If the level setting switch 16R on the remote monitoring control device R side is switched to the high level "2" during non-business hours or in an emergency, the remote monitoring control device R side can preferentially control. In addition, even when it is outside business hours, when maintenance personnel perform maintenance and inspection of the automatic transaction device A, both the priority changeover switches 171 and 172 are switched to local, and the level setting switch 16A is set to high level "2". Then, the automatic transaction apparatus A can preferentially control itself. As described above, by arbitrarily selecting the combination of the settings of the two priority changeover switches 171 and 172 and the combination of the settings of the level setting switches 16A and 16R, the control priority can be weighted stepwise. .

〔The invention's effect〕

As described above, according to the present invention, the control right can be switched from either the automatic transaction apparatus A or the remote monitoring control apparatus R. Therefore, it is possible to flexibly control the automatic transaction device from both the automatic transaction device side and the remote monitoring control device side depending on the situation, which makes maintenance / inspection and operation extremely simple and makes it possible for unmanned stores. The spread of automated transaction equipment will be further accelerated.

[Brief description of drawings]

FIG. 1 is a block diagram for explaining the principle of the control system according to the present invention, FIG. 2 is a diagram showing a control management panel on the side of an automatic transaction apparatus implementing the present invention, and FIG. 3 is a remote monitoring control for implementing the present invention. FIG. 4 is a view showing a control management panel on the device side, FIG. 4 is a view showing main parts of the control management panel on the automatic transaction device side and the remote monitoring control device side, and FIG. 5 is a setting position of a priority switch and a level setting switch. And FIG. 6 is a block diagram showing an embodiment of the system of the present invention. FIG. 7 is a diagram showing a remote monitoring system of an automatic transaction device, FIGS. 8 and 9 are diagrams showing a control management panel of a conventional automatic transaction device and a remote monitoring control device, and FIG. 10 is a conventional automatic transaction device. It is a figure which shows the principal part of the control management panel by the side of a remote monitoring control device. In the figure, A is an automatic transaction device, R is a remote monitoring control device, 1a and 4a are control management units, 2 and 5 are control command setting units, and 17
Is a priority information setting unit, 13 is a comparison / determination unit, 14 is a selection unit, and 16 is a selection unit.
A and 16R are level setting switches, 151, 152 ... Are transaction function units, and 171 and 172 are priority changing switches, respectively.

Continuation of the front page (51) Int.Cl. ⁶ Identification number Office reference number FI technical display location G06F 15/30 310

Claims (1)

[Claims] 1. A state of an automatic transaction device can be grasped from a remote point,
It is possible to control the automatic transaction device from both sides by providing a remote monitoring control device for controlling, and by varying the priority of the control command generated from the remote monitoring control device and the control management unit provided in the automatic transaction device. The automatic transaction device (A) and the remote monitoring control device (R) both have level setting means for outputting their own priority information, and the automatic transaction device (A) side sets each level. When the priority levels set by the means are the same, the priority level switching means for setting which is prioritized is provided, and the priority level information from the level setting means and the priority level information from the priority level switching means are included in the priority level information. Therefore, the control command input from the control command setting unit (2) on the automatic transaction device (A) side and the control command input from the control command setting unit (5) on the remote monitoring control device (R) side Decree is selected, the control system of the automatic transaction apparatus in which each dealings functional unit of the automatic teller machine (A) (151) (152) ... control instruction, characterized in that the output.