JPH09244841A - Device with help display function - Google Patents

Abstract

(57) 【Abstract】 PROBLEM TO BE SOLVED: To provide a cursor on a display screen in an apparatus having a help display function capable of displaying help messages for various operations at the time of use, having a display unit and a switch for executing processing. Even if the corresponding item is not displayed, the help display function can be quickly performed by a simple operation procedure. A display unit 1 for displaying various image information, a display control unit 2 for controlling a display state of the display unit 1, and a display unit 1.
Input unit 3 for inputting instructions for the above display screen
A help key 4 that is operated when displaying help for various operations, and a help item file 5 that holds information about help items that can be help-displayed among the various image information displayed on the display unit 1. , A help display file 6 for holding explanation screen information to be displayed on the display unit 1 for the help items, and the display control unit 2 has an emphasis display control function 7 and a help display control function 8. To configure.

Description

Detailed Description of the Invention

(Technical Field of the Invention) Technical Fields of the Invention (FIGS. 15 to 18) Problems to be Solved by the Invention Means for Solving the Problems (FIG. 1) Embodiments of the Invention (a) Description of one embodiment (FIGS. 2 to 11) (b) Others (FIGS. 12 to 14)

[0002]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to, for example, a personal computer and an automatic transaction device (an automatic teller machine (AT).
M: Automatic Teller Machine)] and the like having a display unit and switches for performing processing (including buttons on the device, touch keys on the screen, display keys, etc.) The present invention relates to a device having a help display function, which is suitable for displaying a help message.

[0003]

2. Description of the Related Art Conventionally, a device such as a personal computer or an automatic transaction device, which has a display screen (display section) and an operator performs various information processing by operating while referring to the display screen. There is. In recent years, in devices that perform various types of information processing described above, the amount of information displayed on the display screen can be increased.
Multi-functionalization of various information processing is easily realized.

For example, in a window 100 of a personal computer, as shown in FIG. 15, for example, an operation button 101 ("OK" for performing various processes) for each process is displayed.
Buttons, “Cancel” button, “Browse” button, and “Set” button) are displayed. In the window shown in FIG. 15, "File (F)", "Edit (E)", "Option (O)" and "Help (H)" as the menu 102 are also displayed.

Further, in the window shown in FIG. 15, the layout is simplified to improve the operability of the apparatus by the user, and the user presses the operation button corresponding to the desired processing. By doing so, the processing can be easily executed. Also, the display screen of the automatic transaction device is provided with operation keys for executing various processes, but by simplifying the layout of the display screen of this automatic transaction device, the user can The operability of the device is improved. That is, the user can easily execute the process by pressing the operation key corresponding to the desired process.

In addition, in order to improve the operability of the apparatus as described above, it has been attempted to simplify the operation procedure of the apparatus. However, even if this is done, every user first installs the apparatus. It is extremely difficult to master it completely. Therefore, if the user does not know the operation procedure or operation content of the device or the operation mode of the device,
They learn the operating procedures by referring to the manual as a manual that explains the functions of the device and the operating procedures for realizing those functions and related terms.

However, it is complicated to refer to the manual each time when the operating procedure is unknown.
For example, if the device is not owned by an individual, it is difficult to permanently install the manual. When the manual is not permanently installed in this way, the user cannot refer to the manual. For this reason, in recent years, the manual is saved by storing the manual as a document file in the apparatus body.

In this case, when the user needs to refer to the manual, the device has a help display function for reading the manual from the file and displaying it by inputting a command from the input section. Here, the help display means that the manual of the device is displayed on the display screen as an explanation screen, and normally, the user presses the help key for starting the process (help process) for executing the help display function. After pressing, the item is displayed by selecting the item for which the help display is desired from the items (help items) such as terms and commands for which the help display is possible.

That is, explanations (functions and usages of the apparatus, etc.) regarding the selected terms, commands and other items are displayed as a help display.
The requirements for the help display function, which is a function for displaying such help, are that the explanation content in the help display is easy to understand, that the help processing when displaying the help can be easily executed, and that the help processing is executed. It can be said that the original processing is not difficult to perform or complicated, and the help display function is enhanced by satisfying these requirements.

Specifically, the help display function can be enhanced by appropriately setting the method of designating the item desired to be displayed and the method of displaying the explanation screen as the help display. Further, since the help display function is enhanced to improve the usability of the device, the image of the device may be influenced by the degree of the help display function.

Generally, there are the following six methods for displaying help on the above-mentioned personal computer or automatic transaction device. (1) A method of determining whether or not help display is necessary before starting the main process, and if necessary, displaying the help and then starting the main process. Here, the main process is to execute the original function of the device, for example, to execute the spreadsheet function in the case of spreadsheet software, and to execute the automatic transaction device (AT
If M), it is to execute transactions such as deposits and withdrawals.

This help display method (1) displays all the explanations as a help display before starting the main processing,
It is a method that allows the user to read the explanations collectively at first, and can be used when explaining the functions of the device in advance. (2) A method in which a help key is displayed on the execution screen of the main process so that the help display process is one of the functions of the main process.

The help display method (2) is provided with a help key displayed as one of the main processing commands. When the user presses the help key,
This is a method of performing help processing independently of the main processing. (3) A help key that can be used during execution of main processing is permanently provided, and when the help key is pressed, the display screen changes to a description screen as a help display or a help item selection screen.

The help display method (3) can be said to be a development of the method (2). For example, a help key is permanently provided in the input section and the help key is pressed to perform main processing. It is possible to execute the help process even when any screen is displayed. This method displays the help display when the explanation is needed.
This method is easier to use than the methods (1) and (2) and is often used in application software of personal computers. (4) A help key that can be used during the execution of main processing is permanently installed, and when the help key is pressed, the help display displays an explanation for the item displayed at the cursor position on the display screen. Technique to do.

The help display method (4) is similar to the method (3) in that a help key is permanently provided in the input section, for example.
Place the cursor on the item for which you want to display help, and press the Help key instead of the Enter key.
This is a method of displaying help for that item. With this method, the help process can be executed without changing the image of the execution screen of the main process. (5) If the item displayed on the display screen is a help item for which help display is possible, the display color is changed to indicate that it is a help item, and this help item is displayed. A method for displaying help when specified.

The help display method (5) is used in a personal computer or the like that uses a mouse as an input device, and when the help screen is displayed, it is desired to display a more detailed description as a supplement. When used. (6) By determining whether or not the help display is necessary before starting the main processing, and setting the help display if necessary (that is, with the help display) in advance, when executing the main processing , A method to always display the explanation as a help display.

The help display method (6) is a method in which the help display is made resident on the display screen by setting the help display in advance. In this method, in order to prevent the execution screen of the main process from being hard to see due to the help display being resident, the explanation screen as the help display should not be large enough to occupy the display screen, and the comment of about one line It is often targeted.

Here, for example, a user who operates a personal computer which performs help display by the above-mentioned method (3) displays a help display on the display screen by executing a help process as described below. Can be done. That is, the user can use the window 10 shown in FIG.
When "HELP (H)" is selected at 0, a menu 102 'for selecting a command for displaying help as shown in FIG.
Is displayed.

In the window 100 'shown in FIG. 16, "table of contents (C)", "search by keyword (S)", "how to use help (H)", and "menu" as a menu 102' for command selection. Version information (A) "
Is displayed. When the user selects "How to use help (H)" from the command selection menu 102 ', a window 110 for selecting help items as shown in FIG. 17, for example, is displayed on the display screen.

That is, the window 110 shown in FIG.
, The explanation about "how to use help function" and "table of contents" is displayed. Note that FIG.
If a desired theme in the table of contents shown in FIG. 7 is selected, a list of help items for which help can be displayed (not shown) can be displayed as operation buttons. From the list of help items above, the user selects and presses the operation button corresponding to the help item for which you want to display help.
A window 120 for explaining the help item as shown in FIG. 18 can be displayed.

In the help display window (help item explanation screen) 120 shown in FIG. 18, explanations of the corresponding items and explanations of options are displayed.

[0022]

However, in the method described in (1) above, the user is displayed as a help display without referring to the processing content (processing procedure) to be executed or the display screen. It is not kind as an explanation because you have to read the explanation. Furthermore, if the device has multiple functions, help displays will be displayed for functions other than the one to be executed, which gives the user an impression that it is difficult to understand.
There is a problem that the help process becomes complicated because the user has to find a necessary explanation from the displayed explanations.

Further, in the above method (2), as in the method (1), since the help processing is performed independently of the main processing, when the device has a plurality of functions, Help displays are also provided for functions other than the ones currently needed, which gives the user the impression that it is difficult to understand, and the user has to find the necessary explanation from the displayed explanations. There is a problem that the processing becomes complicated. Correspondence between the help key and the execution screen of the main process (that is, whether the help key can be displayed and provided at an appropriate position on the execution screen of the main process)
Also needs to be taken into consideration.

Further, in the method shown in (3), when a screen without a cursor (pointer) is displayed, when the help key is pressed, a list having a function of selecting a help item is displayed. Since the help item is selected on this screen, the help item selection screen covers the main process execution screen. For this reason, if the help item selection screen is moved to make the main process execution screen easier to see, there are problems that the operation becomes complicated and the help process speed is impaired. In addition, in the way that the help item selection screen is displayed like this,
There is also a problem that it is difficult to grasp the image of the explanation of help items for the actual execution screen.

Further, the method shown in (4) has a problem that this method cannot be used when the object corresponding to the cursor is not displayed on the display screen. For example, in an input device (ATM, etc. of a bank) having a display screen formed by a touch panel, what corresponds to a cursor is not displayed on the display screen, and when the touch panel (screen) is pressed, the input is confirmed. Therefore, help processing cannot be performed.

Further, in the above-mentioned method (5), the item whose display color is changed has only the function for displaying the help and does not serve as the execution key of the main process. , The image of the execution screen of the main process is different from the image. Furthermore, when a help item is selected, a window for help explanation is displayed. Therefore, in order for the user to refer to the help explanation and move to the process on the execution screen, it is necessary to close the help display window. Therefore, there is a problem that the process on the execution screen cannot be immediately performed after referring to the help description.

Further, the above-mentioned method (6) has a problem that it cannot be used when an explanation more than the explanation of the annotation is necessary. The present invention has been devised in view of the above problems, and can quickly realize a help display function by a simple operation procedure, and without hindering the flow of processing originally performed by the device, and the processing originally performed by the device. It is an object of the present invention to provide a device having a help display function that can realize the help display function without changing the image of the execution screen.

It is another object of the present invention to provide a device having a help display function capable of realizing the above-mentioned help display function even when the cursor is not displayed on the display screen.

[0029]

FIG. 1 is a block diagram of the principle of the present invention. An apparatus having a help display function shown in FIG. 1 includes a display unit 1, a display control unit 2, an input unit 3, a help key 4, The help item file 5 and the help display file 6 are provided. Here, the display unit 1 is for displaying various image information for performing main processing, the input unit 3 is for inputting an instruction to the display screen on the display unit 1, and the help key 4 Is operated when displaying help for various operations for executing main processing.

The help item file 5 is displayed on the display unit 1.
Information about a help item that can be help-displayed among the various image information displayed above is held, and the help display file 6 displays the help item on the display unit 1.
It holds the explanation screen information that should be displayed as help above. Further, the display control unit 2 controls the display state of the display unit 1, and has a highlight display control function 7 and a help display control function 8.

Here, the highlighting control function 7 refers to the help item file 5 when the help key 4 is operated, and keeps the display screen for the main processing on the display unit 1 and displays the display screen. The display state of the display unit 1 is controlled so that the portion corresponding to the help item existing therein is highlighted with respect to other portions. Further, the help display control function 8 reads out, from the help display file 6, the explanation screen information about the help item selected by the instruction from the input unit 3 among the help items highlighted on the display unit 1. The display state of the display unit 1 is controlled so that the explanation screen information is displayed on the display unit 1 (claim 1).

Further, the display control section 2 responds to the re-operation of the help key 4 to display the highlighted display control function 7 on the display section 1.
Even if the display state of the display unit 1 is controlled so as to return from the state where the help display is highlighted by the help display control function 8 to the state where the display screen for the main processing is displayed. Often (Claim 2), the display control unit 2 highlights the help item by the highlighting control function 7 and the help display by the help display control function 8 on the display unit 1 in response to the end of the continuous operation of the help key 4. The display state of the display unit 1 may be controlled so as to return to the state in which the display screen for the main processing is displayed from the state in which the operation is performed (claim 3).

[0033]

Embodiments of the present invention will be described below with reference to the drawings. (A) Description of one embodiment of the present invention In one embodiment of the present invention, a device having a display screen (display unit), and a help display function in which the equivalent of a cursor is not displayed on the display screen As an apparatus having the following, an automatic transaction apparatus [ATM: Automati
c Teller Machine)] as an example.

FIG. 2 is a diagram showing an appearance of an automatic transaction device 10 as a device having a help display function according to one embodiment of the present invention. The automatic transaction device 10 shown in FIG.
It is housed in a host computer (not shown) that holds transaction data related to the user (customer), and the user inserts a passbook or card and performs various operations to perform transactions such as payment, deposit, and balance inquiry. It is something to do.

Further, unlike the conventional automatic transaction apparatus, the automatic transaction apparatus 10 according to the present embodiment is provided with a help display function described later. The automatic transaction device 10 shown in FIG. 2 is provided with a subject display plate 21, a passbook insertion slot 22, a card insertion slot 23, a bill ejection slot 24, a currency ejection slot 25, a display unit (display screen) 11 and a help key 14. Has been.

Here, the subject display board 21 is a subject (eg, "payment", "payment", "balance inquiry") of a transaction that can be performed using the automatic transaction device 10 according to the present embodiment.
Etc.) are displayed. The passbook insertion slot 22 is for inserting and ejecting a passbook when performing various transactions, and the card insertion slot 23 is for inserting and ejecting a cash card when performing various transactions, and a cash withdrawal slot. Reference numeral 24 is for inserting and releasing cash (banknotes and coins) when performing various transactions.

The display unit 11 displays various transaction information, which is information necessary for performing various transactions, as various image information, and includes an input unit 13 formed of a touch panel including an XY coordinate sensor. There is. Here, the input unit 13 is for inputting an instruction to the display screen on the display unit 11. Specifically, the customer who refers to the various transaction information displayed on the display screen of the display unit 11 inputs the information (amount etc.) necessary for the transaction as an instruction for the various transaction information. The input unit 13 can also be provided as an operation button at a site different from the display unit 11 of the automatic transaction device 10.

In other words, the display unit 11 displays various kinds of image information for performing main processing (processing such as payment, payment and balance inquiry mainly performed in the present apparatus 10). The help key 14 is operated when performing help display for various operations for executing various transactions as main processing (this help display will be described later). Further, the help key 14 is set so that the operation is continuously enabled when the user presses it once and disabled when the user presses it next time.

Further, the automatic transaction device 10 shown in FIG. 2 described above.
Is functionally configured as shown in the block diagram of FIG. That is, in the automatic transaction device 10 shown in FIG. 3, reference numeral 30 denotes a main control unit, and the main control unit 30 includes a transmission / reception unit 31, a customer input control unit 32, a display control unit 12, a passbook read / write / passbook issuing unit 35. , The card read / write / receipt issuing unit 36 and the cash deposit / payment unit 37 are collectively controlled.

The transmission / reception unit 31 transmits / receives transaction information about a user by communicating with a host computer (not shown). The I / O control driver 33 includes the display unit 11 and the input unit 13. The help key 14 and the control system of the automated teller machine 10 are interfaced. Further, the customer input control unit 32 inputs operation information by the user from the display unit 11, the input unit 13 or the help key 14 via the I / O control driver 33, and the transmission / reception unit 31 The operation of each unit (see reference numerals 11 to 14 and 31 to 37) is controlled based on the operation information by the user from the customer input control unit 32.

Further, the display control unit 12 includes a transmission / reception unit 31.
The display state of the display unit 11 is controlled by the control of the display unit 11 and the display unit 11 is controlled to display an image corresponding to the operation mode of the apparatus 10. Further, the display control unit 12 has a highlighted display control function unit 17 and a help display control function unit 18 as functional units when performing help processing.

Here, the highlighting control function section 17 is used by the help item file 15 to be described later when the help key 14 is operated.
With reference to FIG. 5, the display screen for conducting various transactions as main processing is held on the display unit 11, and the part corresponding to the help item existing in the display screen is emphasized with respect to other parts. The display state of the display unit 11 is controlled so as to be displayed (shaded display, display with different display colors, blinking the frame, etc.).

Further, the help display control function unit 18 will be described later with reference to the explanation screen information about the help item selected by the instruction from the input unit 13 among the help items highlighted on the display unit 11. The display state of the display unit 11 is controlled so that the explanation screen information is read from the help display file 16 and displayed on the display unit 11.

The display control unit 12 uses the help key 14
In response to the re-operation (that is, the second depression of the help key 14), the highlighted display of the help item by the highlighted display control function part 17 and the help display control function part 1
The display state of the display unit 11 is controlled so as to return from the state where the help display by 8 is displayed to the state where the display screens for various transactions are displayed.

Further, the help item file 15 stores information on items (help items) for which help can be displayed, out of the information (various transaction information) necessary for performing various transactions displayed on the display unit 11. It is held and is stored in the storage unit 34. Further, the help display file 16 holds explanation screen information for the help items to be displayed on the display unit 11 for the above-mentioned help items, and is stored in the storage unit 34 like the help item file 15.

Here, the above-mentioned help display means that a manual explaining the functions of the apparatus and the operation procedure for realizing the functions is displayed on the display screen.
The help display function is a function for displaying such help. This help display is necessary for the user to understand the function of the device, the operating procedure for realizing the function, and related terms when they do not understand them. When the user presses the help key 14 and specifies the item for which help display is desired from among the items (help item) for which help display is possible, the contents are displayed as the help display on the display screen. It has become.

That is, the user refers to the help display for the specified item to understand the operation procedure for realizing the function of the device which he / she does not understand, and then performs the operation of the main process. Can be done. By the way, the passbook read / write / passbook issuing unit 35 reads (reads) information such as an account number from the magnetic stripe unit (MS unit) attached to the passbook inserted into the passbook insertion slot 22 and conducts various transactions. Then, the transmitter / receiver 31
In addition to printing (writing) the passbook data sent from the host computer via the passbook, a new passbook is issued if the passbook printable part disappears when printing the passbook data. The passbook is issued when printing of the entry book data is continued or when a new user makes various transactions without inserting the passbook into the passbook insertion slot 22.

The card read / write / receipt issuing section 36 reads (reads) information such as an account number from the magnetic stripe section (MS section) attached to the card inserted in the card insertion slot 23, and When various transactions are performed, if there is information to be recorded among the information transmitted from the host computer via the transmission / reception unit 31, this is recorded (written) in the magnetic stripe unit, and the transaction result is It issues a printed receipt.

Further, the cash deposit / payment unit 37 counts the cash (banknotes and coins) inserted into the cash outlet 24 when carrying out transactions such as deposit / withdrawal, and is discharged from the cash outlet 24. It counts cash. With the above-described configuration, in the automatic transaction device 10 according to the embodiment of the present invention, various transactions are performed by the user inputting predetermined information from the input unit 13 according to the instruction displayed on the display unit (display screen) 11. Is performed.

At this time, when the user wants to refer to the help display, as shown in the flowcharts of FIGS. 4 to 6, the help key 14 is pressed to select an item (help item) for which the help display is possible. The help display is displayed on the display unit 11 by designating the item for which the help display is desired. When the reference of the help display is completed, the user depresses the help key 14 again to cancel the help display displayed on the display unit 11 and continue various transactions.

That is, the automatic transaction device 10 shown in FIGS.
In FIG. 4, for example, an initial screen as shown in FIG. 7 is drawn and displayed on the display unit (display screen) 11 (step A1 in FIG. 4), and the transaction key which is the touch key 13 on the display screen 11 is displayed. "Payment" key, "Payment" key, "Balance inquiry" key, "Passbook entry" key, "Transfer" key, "Transfer"
It becomes a standby state for the input of any one of the transaction keys (step A2).

Here, it is determined whether or not the help key 14 has been pressed (YES route from step A2 and NO route from step A3 to step A4), and the help key 1
If 4 is pressed, the help key processing as described later is performed (YES route from step A4 to step A5), and if the help key 14 is not pressed,
Press key-dependent processing as described later is performed (from NO route in step A4 to step A6).

The help key process is a process of switching the operation mode of the automatic transaction apparatus 10 in response to the depression of the help key 14, and as shown in the flowchart of FIG. 5, before the help key 14 is depressed. It is determined whether the operation mode is the help processing mode (step B).
1). Here, when the operation mode before the help key 14 is pressed is not the help processing mode (that is, when the help processing is not in progress), the operation mode is set to the help processing mode in response to the pressing of the help key 14 (step B1). From NO route, step B2).

When the operation mode before the help key 14 is pressed is the help processing mode (that is, during the help processing), the help key 14 is pressed to cancel the help display state and operate. Set the mode to the normal processing mode (from the YES route of step B1 to step B
3). After switching the operation mode of the automatic transaction device 10 in this manner, the display screen corresponding to each operation mode is drawn and displayed on the display unit 11 (step B).
4).

For example, when the operation mode is the normal processing mode, the display screen as shown in FIG. 8 is drawn, and when the operation mode is the help processing mode, the display screen as shown in FIG. 10 is drawn. To be done. The display screen shown in FIG. 8 is a screen for selecting a transfer method, and is provided with the “card” key, the “card passbook” key, and the “cash” key of the touch keys 13 being displayed. The display screen shown in FIG. 10 has the same layout as the display screen shown in FIG. 8, but the touch key 13 '(help item) capable of displaying help is highlighted by halftone dot meshing. There is.

Further, the pressed key-specific processing is a processing performed by pressing the touch key 13 provided and displayed on the display unit (display screen) 11 of the automatic transaction device 10 shown in FIGS. Yes, as shown in the flowchart of FIG.
First, it is determined whether the operation mode of the automatic transaction device 10 is the help processing mode (step C1). Here, when the operation mode is not the help processing mode (that is, the normal processing mode), processing corresponding to the pressed key (processing relating to various transactions as main processing in the automatic transaction device 10) is performed ( NO in step C1
From root to step C2).

The actual operating procedure at this time is shown in FIGS.
This will be described with reference to FIG. The display screens shown in FIGS. 7 to 9 are provided with touch keys 13 such as a “payment” key and a “payment” key. By pressing any one of these keys, a desired key can be selected. It is designed to carry out transactions. It should be noted that when the "cancel" key of the touch keys 13 is pressed on the display screens shown in FIGS. 8 and 9, the initial screen shown in FIG. 7 is returned to.

When the "transfer" key of the touch keys 13 is pressed on the initial screen shown in FIG. 7, the display screen becomes a screen for selecting a transfer method as shown in FIG. Here, if the user understands the operation procedure of the transfer transaction, the transfer transaction is continued and the “card passbook” key of the touch keys 13 is pressed on the display screen shown in FIG. Then, the display screen becomes a screen for instructing the insertion of the card as shown in FIG.

By operating the automatic transaction device 10 in accordance with the instruction on the display screen as described above, the transfer transaction is performed. When the operation mode is the help processing mode (that is, during the help processing), the explanation of the pressed key is displayed as the help display (from YES route in step C1 to step C3).

The actual operation procedure at this time will be described with reference to FIGS. 7, 8, 10, and 11. As described above, when the "transfer" key of the touch keys 13 is pressed on the initial screen shown in FIG. 7, the display screen becomes a screen for selecting a transfer method as shown in FIG.

When the user does not understand the operation procedure of the transfer transaction and does not know which transfer method should be selected on the display screen shown in FIG. 8, the user can use this display screen. The help key 14 is pressed in accordance with the instruction “Please press the help key if you do not understand.” When the help key 14 is pressed on the display screen shown in FIG. 8, the display screen becomes a display screen as shown in FIG.

On the display screen shown in FIG. 10, as described above, the touch key 13 'for which the help can be displayed.
Is highlighted (shaded display here). Here, the information about the help item (that is, the list of the touch keys 13 that can display the help) is stored in the help item file 15 of the storage unit 34 illustrated in FIG. 3, and the touch key that can display the help is displayed. 13 is highlighted in FIG.
The highlighting control function 17 of the display controller 12 shown in FIG.

In the display screen shown in FIG. 10, when the "card passbook" key of the touch keys 13 'capable of displaying help is pressed, the display screen is as shown in FIG. Become. In the display screen shown in FIG. 11, the explanation of the "card passbook" key "I will make a transfer by card and fill in the passbook at the same time" is displayed as a help display, and the displayed explanation is "card passbook".
The "card passbook" key is highlighted differently from the other touch keys 13 '(in this case, shaded and thick framed) to indicate that it is an explanation of the key ("card passbook" at this time). "Key is indicated by reference numeral 13").

Here, the information regarding the explanation screen displayed in the help display (the explanation contents displayed in the help display) is held in the help display file 16 of the storage unit 34 shown in FIG.
The display of the explanation content displayed by the help is performed by the help display control function 18 of the display control unit 12 shown in FIG. Further, the highlighted display of the touch key 13 ″ for displaying the help is also performed by the highlighted display control function 17 of the display control unit 12 shown in FIG.

In the display screen shown in FIG. 11,
By depressing the "card" key or the "cash" key which is the touch key 13 'other than the "card passbook" key, the explanation about the "card" key or the "cash" key can be displayed. Further, when the "cancel" key of the touch keys 13 is pressed on the display screens shown in FIGS. 10 and 11, the display screen returns to the initial screen as shown in FIG.
The help process can be terminated by pressing the help key 14 again, and at this time, the display screen returns to the main process execution screen for selecting the transfer method as shown in FIG.

When the help key process or the pressed key-dependent process as described above is performed, the automatic transaction device 10 is again in a key input standby state (step A2 in FIG. 4).
Here, when there is a key input (step A2
If the "end" key is pressed from the YES route of step A3), the transaction in the automatic transaction device 10 is terminated (YES route of step A3).

If the "end" key is not pressed (NO route from step A3 to step A4), the above-described help key processing (step A5) or Processing by pressing key (step A6) is performed. It should be noted that the transmission / reception unit 31 of the automatic transaction device 10 shown in FIG. 3 performs the overall control and control of the main processing and the help processing mode as described above.

As described above, the automatic transaction device 10 as the device having the help display function according to the embodiment of the present invention.
According to the above, since the display control unit 12 has the highlighting display control function unit 17 and the help display control function unit 18, when the help key 14 is pressed, it is displayed on the display screen in various transaction processes. By highlighting the items (help items) for which help display is possible among the items, the help items can be easily identified with the images of the display screens of various transaction processes as they are.

Further, the help can be displayed promptly by the simple operation procedure of selecting the item for which the help display is desired from the highlighted help items. Further, in order to emphasize the items for which help display is possible, even if the item corresponding to the cursor is not displayed on the display screen like the automatic transaction device 10 according to the present embodiment, the help display is displayed. Can be done.

Further, the help key 14 is pressed again (re-operation).
Since the help display can be erased according to the above, the help display end operation becomes extremely easy, and it is possible to immediately shift to the subsequent transaction processing operation, improving the convenience of the user. There is also. In the present embodiment, the display control unit 12 uses the help key 14
In response to the re-depression (re-operation) of, the display of the display unit 11 is returned from the state in which the help item is highlighted and the help display to the state in which the display screens for various transactions are displayed. Although the case of controlling the display state has been described, the display control unit 12 changes from the state in which the help item is highlighted and the help display is displayed on the display unit 11 in response to the end of the continuous operation of the help key 14.
To return to the state of displaying the display screen for main processing,
The display state of the display unit 11 may be controlled.

That is, the help key 14 is set so that the operation is valid while the user continuously presses it, and the operation is invalid when the user releases the finger.
By pressing the desired item and selecting the desired item, help is displayed for the selected item. When the user releases the help key 14 and finishes pressing the help key 14, the help display is displayed. It may be canceled, and if this is done, the help display end operation becomes extremely easy, and it is possible to immediately shift to the subsequent transaction processing operation, which has the advantage of improving user convenience. is there.

(B) Others In the above-described embodiment of the present invention, the display screen (display unit)
An automatic transaction device has been described as an example of a device having a help display function in which a cursor equivalent is not displayed on the display screen. In the following, a personal computer will be taken as an example of a device having a display screen (display section) and having a help display function in which a cursor is displayed on the display screen. The help display function in will be described with reference to FIGS.

Also in this case, as in the case of the above-described embodiment, the display control section has a highlighting control function section for highlighting the help item and a help for controlling the display of the explanation contents displayed in the help. The personal computer has a central processing unit (CPU) having a function as a display control unit.

Further, the help item file holds information (a list of help items, etc.) regarding items (help items) for which help can be displayed, and the help display file includes information regarding explanation screens to be displayed in help. In the personal computer, these help item files and help display files are configured by a storage medium such as a memory.

Further, when the user presses the help key once, the help processing mode is continuously set even if the user releases his / her finger from the help key. By pressing the help key again, the help processing mode is canceled. It is set. With such a configuration, when some application software is activated in the personal computer, a window 50 as shown in FIG. 12 is displayed on the display screen as an initial screen.

In the window 50 shown in FIG. 12, "File (F)", "Edit (E)", "Option (O)" and "Help (H)" as the menu 52 are displayed, and As the operation buttons 51, an "OK" button, a "cancel" button, a "reference" button and a "set" button are displayed. When the user presses the help key provided on the keyboard, for example, when displaying help, the window 50 shown in FIG. 12 transits to a help item selection window 50 'as shown in FIG.

In the window 50 'shown in FIG. 13,
The menu 52 'and the operation button 51', which are items (help items) for which help can be displayed, are highlighted (shaded in FIG. 13) by the highlighted display control function unit in the personal computer. The menu 52 'and the operation button 5 thus highlighted.
When any one of 1'is selected, the help display control function unit of the personal computer causes the screen shown in FIG.
As shown in 4, a window 60 is displayed as an explanation screen (help display) corresponding to the selected menu 52 'or operation button 51'.

When the cursor (pointer) is in a valid position on the display screen shown in FIG. 12, the help key is pressed to display the menu 52 'and the operation for which the help can be displayed as shown in FIG. It is also possible to immediately display the window 60 as an explanation screen (help display) corresponding to the selected menu 52 or operation button 51 as shown in FIG. 14 without displaying the window 50 'in which the button 51' is highlighted. it can.

When the help key is pressed again, the screen shown in FIG.
4, the window 60 as the explanation screen (help display) corresponding to the selected menu 52 'or the operation button 51' is deleted, and the user can immediately return to the operation on the window 50 thereafter. it can. further,
Even when the present invention is applied to the personal computer described above, the help key is the same as in the above-described embodiment.
The operation is effective while the user continuously presses,
Set to disable the action when the user releases the finger,
By selecting the desired item while pressing the help key, the help display for the selected item is displayed, and when the user releases the help key and finishes pressing the help key, the help display is displayed. It may be canceled, and if this is done, the help display end operation becomes extremely easy, and it is possible to immediately shift to the subsequent transaction processing operation, which has the advantage of improving user convenience. is there.

[0080]

As described in detail above, according to the apparatus having the help display function of the present invention as set forth in claim 1, the display unit,
By providing the display control section, input section, help key, help item file, and help display file, the help display function can be provided by a simple operation procedure regardless of whether or not the equivalent of the cursor is displayed on the display screen. There is an advantage that it can be realized quickly, and help display can be performed without interrupting the flow of processing originally performed by the apparatus and without changing the image of the execution screen of the processing originally performed by the apparatus.

Further, according to the apparatus having the help display function of the present invention as defined in claim 2, the display control section controls the display state of the display section in response to the re-operation of the help key to display the help key. By pressing the button again, the help display can be erased. This makes the help display end operation extremely easy, and it is possible to immediately shift to the subsequent transaction processing operation, improving the convenience of the user. There are advantages.

Further, according to the apparatus having the help display function of the present invention as set forth in claim 3, the display control unit controls the display state of the display unit according to the end of the continuous operation of the help key. When the help key is pressed, the help display can be erased. This makes the help display end operation extremely easy, and can immediately shift to the subsequent transaction processing operation, improving user convenience. There is an advantage that can be made.

[Brief description of drawings]

FIG. 1 is a principle block diagram of the present invention.

FIG. 2 is a diagram showing an external appearance of an automatic transaction device according to an embodiment of the present invention.

FIG. 3 is a functional block diagram showing a configuration of an automatic transaction device according to an embodiment of the present invention.

FIG. 4 is a flowchart for explaining the operation of the automatic transaction device according to the embodiment of the present invention.

FIG. 5 is a flowchart for explaining the operation of the automatic transaction device according to the embodiment of the present invention.

FIG. 6 is a flowchart for explaining the operation of the automatic transaction device according to the embodiment of the present invention.

FIG. 7 is a diagram showing a display state of a display unit in the automatic transaction device according to the embodiment of the present invention.

FIG. 8 is a diagram showing a display state of a display unit in the automatic transaction device according to the embodiment of the present invention.

FIG. 9 is a diagram showing a display state of a display unit in the automatic transaction device according to the embodiment of the present invention.

FIG. 10 is a diagram showing a display state of a display unit in the automatic transaction device according to the embodiment of the present invention.

FIG. 11 is a diagram showing a display state of a display unit in the automatic transaction device according to the embodiment of the present invention.

FIG. 12 is a diagram showing a display state of a display unit in the personal computer according to the embodiment of the present invention.

FIG. 13 is a diagram showing a display state of a display unit in the personal computer according to the embodiment of the present invention.

FIG. 14 is a diagram showing a display state of a display unit in the personal computer according to the embodiment of the present invention.

FIG. 15 is a diagram showing a display state of a display unit in a conventional personal computer.

FIG. 16 is a diagram showing a display state of a display unit in a conventional personal computer.

FIG. 17 is a diagram showing a display state of a display unit in a conventional personal computer.

FIG. 18 is a diagram showing a display state of a display unit in a conventional personal computer.

[Explanation of symbols]

 1 display section 2 display control section 3 input section 4 help key 5 help item file 6 help display file 7 highlight display control function 8 help display control function 10 automated transaction device 11 display section (display screen) 12 display control section 13 input section ( XY coordinate sensor), Touch key 13 ', 13' 'Touch key 14 Help key 15 Help item file 16 Help display file 17 Highlight display control function 18 Help display control function 21 Subject display board 22 Passbook insertion slot 23 Card insertion slot 24 Cash Outlet port 30 Main control unit 31 Transmitting / receiving unit 32 Customer input control unit 33 I / O control driver 34 Storage unit 35 Passbook read / write / passbook issuer 36 Card read / receipt issuer 37 Cash deposit / payment unit 50, 50 ' , 60 window 51,51 'operation button 52,52' Menu 100, 100 ', 110, 120 Window 101 Operation buttons 102, 102' Menu

Claims (3)

[Claims] 1. A display unit for displaying various image information for performing main processing, a display control unit for controlling a display state of the display unit, and an input for inputting an instruction to a display screen on the display unit. Section, a help key that is operated when performing help display for various operations for executing main processing, and information regarding help items that can be help-displayed among the various image information displayed on the display section. A help item file to be held, and a help display file to hold explanation screen information to be displayed on the display unit for the help item, the display control unit, when the help key is operated, the help item file. On the display unit, while holding the display screen for the main processing, the part corresponding to the help item existing in the display screen is compared to other parts. A highlight display control function for controlling the display state of the display unit so that the help is displayed in a toned manner, and a help selected from the help items highlighted on the display unit by an instruction from the input unit. It has a help display control function for controlling the display state of the display unit so that the explanation screen information about the item is read from the help display file and the explanation screen information is displayed on the display unit. A device having a help display function. 2. A state in which the display control section is performing highlight display of a help item by the highlight display control function and help display by the help display control function on the display section in response to re-operation of the help key. 2. The apparatus having a help display function according to claim 1, wherein the display state of the display unit is controlled so as to return from the state of displaying a display screen for main processing. 3. The display control unit displays the help item by the highlight display control function and the help display by the help display control function on the display unit in response to the end of the continuous operation of the help key. 2. The device having a help display function according to claim 1, wherein the display state of the display unit is controlled so as to return from the state in which the display screen for main processing is displayed to the state in which the display screen for main processing is displayed.