JPH09307629A - Automatic answering telephone set - Google Patents

Abstract

PROBLEM TO BE SOLVED: To improve the convenience operability by recording a message from a caller side, making automatic dialing to a telephone number of the caller side so as to attain speech transfer and reducing the message processing time and the number of times of dialing. SOLUTION: A caller telephone number of a received incoming call noticed in the case of automatic answering setting is stored in a voice data storage section 2 and a caller telephone number storage section 1 together with a message. The message is extracted by succeeding remote control by entering a special number by using a public telephone set. As the message is heard, a control section 7 receiving a special number used to desire automatic dialing to the stored caller telephone number reads the caller telephone number stored in the caller telephone number storage section 1 and sends the telephone number to a public line 14 via an automatic dialer 4, a signal generating section 6 and an input processing section 9 to make a speech by transfer with a destination (caller telephone number) connected through automatic dialing.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an answering machine which automatically makes a call to a stored calling party telephone number together with a call destination when setting an answering machine.

[0002]

2. Description of the Related Art Conventionally, an answering machine uses a magnetic tape to send an answering machine response message and also records a message, such as a magnetic tape recording / reproducing device and a solid recording element (LS).
An electronic recording / playback apparatus is used which responds to an answering machine answering message according to I) and records a message. In such an answering machine, it is difficult to incorporate a magnetic tape recording / reproducing device or an electronic recording / reproducing device capable of recording for a long time, especially in the case of a mobile phone which is required to be downsized. For this reason, only the telephone number of the callee is recorded without recording the message of the callee, and
An example of displaying is known.

As a conventional example of recording and displaying only the telephone number of such a callee, Japanese Patent Laid-Open No. 7455/1993
The gazette "answering machine" can be mentioned. In this prior art example, when an incoming call arrives, a reply is made with an answering machine reply message that does not record a message, and a telephone number is requested from a push-button numeric keypad to input a telephone number. After this, DTMF (dual tone) from the callee
The telephone number according to is stored in the memory, and the fact that the telephone number is stored by this answering machine response is displayed on the display, for example. After this, the user
The telephone number stored in the memory is read, and the read telephone number is automatically called.

[0004]

However, in the above-mentioned conventional answering machine, since only the telephone numbers are stored, it becomes possible to store the telephone numbers in a large number of the answering machines, and at the same time, by using the telephone call Since the case is not recorded, there is no need to provide a magnetic tape recording / reproducing device or an electronic recording / reproducing device, and there is an advantage that it can contribute to downsizing. On the other hand, it was inconvenient because it did not record the message from the callee.

That is, even if the message from the calling party is recorded and the business is completed by this reproduction, it is necessary to make a call to check the message, which requires a lot of time, and the number of calls is also increased. There was a drawback that it would increase.

The present invention solves the problems in the prior art as described above, and it is possible to record the message from the calling party in response to the answering machine and to receive and store the telephone number of the calling party. At the same time, an answering machine is provided in which the telephone number can be automatically called by an external operation to make a transfer call, the processing time of a message and the number of calls are reduced, and the convenience of use is improved.

[0007]

In order to achieve the above object, an answering machine according to a first aspect of the present invention includes a line processing means for processing an incoming call at the time of setting an answering machine, and for making an outgoing call. A destination telephone number storage means for storing the calling party telephone number from the public line for notifying the calling party telephone number when the line processing means performs incoming call processing, and a response for receiving the incoming call processing by the line processing means An automatic call is made to the response means, a voice data storage means for storing the message transmitted by the call destination in response to the response from the response means, and the caller telephone number stored in the destination telephone number storage means. Automatic sending means for
When a special number is issued to the calling party telephone number stored in the destination telephone number storing means, the automatic calling through the automatic calling means is controlled, and the other party of the connected calling party telephone number is controlled. It is configured to include control means for performing control for making a call by transfer with the destination.

In the answering machine according to the second aspect of the invention, the automatic calling to the calling party telephone number is performed by the input signal of the special number from the external telephone.

In the answering machine of the third aspect, the automatic calling to the calling party telephone number is performed by the input signal of the special number from the operation unit provided in the answering machine.

In the answering machine of claim 4, the destination telephone number storage means replaces the calling party telephone number from the public line notifying the calling party telephone number, and retrieves the message. It is configured to store the calling party telephone number when the operation unit is operated.

In the answering machine according to the first and fourth aspects of the present invention, the message sent by the calling party and the calling party telephone number are stored in response to the response when the answering machine is set. When a special number is instructed to automatically make a call to the calling party telephone number, a transfer call is made to the other party of the calling party telephone number that is automatically called and connected. In this case, the caller telephone number from the public line that notifies the caller telephone number, or
The telephone number (for example, a DTMF signal of a touch-tone telephone line) of the caller who has operated the operation unit of the telephone set which has taken out the message is stored.

Therefore, the message from the calling party in response to the reply to the answering machine answer message can be recorded, and the telephone number of the calling party can be received and stored, and the call can be automatically transmitted to and transferred to the telephone number. As a result, it is possible to reduce the processing time of the message and the number of calls and improve the convenience of use.

According to the answering machine of claims 2 and 3,
Automatic calling to the calling party telephone number is performed by a special number input signal from an external telephone. In addition, a special number input signal from the operation unit provided in this answering machine is used. Therefore, the method of extracting the message is diversified,
The convenience is improved.

[0014]

BEST MODE FOR CARRYING OUT THE INVENTION Next, an embodiment of an answering machine according to the present invention will be described in detail with reference to the drawings. FIG. 1 is a block diagram showing a configuration in an embodiment of an answering machine according to the present invention. The answering machine of FIG. 1 stores a calling party telephone number storage unit 1 for storing a calling party telephone number from a public line for notifying a calling party telephone number, and a message sent by a calling party. It has a voice data storage unit 2.

Further, it is stored in an operation data storage unit 3 in which data for function selection and output of a telephone number, guidance data on an operation method for automatic outgoing call and transfer call, and a called destination telephone number storage unit 1 are stored. And an automatic transmission device 4 for automatically transmitting a caller telephone number. Further, a calling number detecting unit 5 for detecting a calling telephone number from the public line
And a signal generator 6 for outputting a telephone number, voice data, etc. to a public line.

Further, a control unit 7 for controlling each unit to automatically make a call to a calling telephone number stored together with a message received when setting an answering machine, and a signal detection unit 8 for detecting an incoming call from a public line, It has an input processing unit 9 for performing signal processing for connection to a public line, and an operation unit 10 for inputting a telephone number and setting an answering machine function and the like. Further, it comprises a bus line 11 for connecting these respective parts and a public line (ISDN) 14 for notifying the calling party telephone number.

Next, the operation of this embodiment will be described. FIG. 2 is a flowchart showing an incoming call processing procedure. In FIG. 2, the operation unit 10 to the bus line 11 are previously set.
The answering machine is set to the control section 7 through. That is, the control unit 7 causes the signal detection unit 8 to automatically process the incoming call, and
The answering machine response message stored in the voice data storage unit 2 is transmitted through the signal generation unit 6 and the input processing unit 9 to the public line (I
Answering machine setting for sending to SDN) 14 is performed.

Thereafter, the control unit 7 takes in an incoming call from the public line 14 through the input processing unit 9, the signal detection unit 8 and the bus line 11 (step S1). When the calling party telephone number is notified from the public line 14 while the answering machine is set, this calling party telephone number is detected by the calling number detecting section 5 and stored in the called party telephone number storing section 1. After this, the answering machine response message stored in the voice data storage unit 2 is sent to the call destination. Then, the message from the call destination is stored in the voice data storage unit 2. In this case, the called telephone number storage unit 1
The calling party telephone number stored in step 3 and the message are stored in association with each other (step S2).

FIG. 3 is a flow chart showing a processing procedure for externally listening to the message stored in the voice data storage unit 2 and automatically calling the caller telephone number. FIG.
First, in order to listen to the message stored in the voice data storage unit 2 from an external public telephone or the like, a call is made to the answering machine shown in FIG.

The answering machine shown in FIG. 1 is a public line 1
4. The incoming call is processed through the input processing unit 9 and the signal detection unit 8 (step S11). Since the answering machine is being set, the control unit 7 reads from the operation data storage unit 3 a response message including the operation content when the message is reproduced from the voice data storage unit 2, and the signal generation unit 6 and the input processing are performed. The data is sent to the public telephone connected to the public line 14 through the unit 9 (step S12).

A calling party using a public telephone inputs a special number, for example, "# 00", corresponding to a message including the operation contents when the message is reproduced by remote control. This data signal is taken in by the control unit 7 through the public line 14, the input processing unit 9, the signal detection unit 8 and the bus line 11, and the input of this special number is judged (step S13). If no special number is input here (No), the process ends.
When the special number is input (Yes), the control unit 7 determines whether or not the voice data storage unit 2 stores the message due to the answering machine setting (step S14).

If the message is not stored in step S14 (No), a response message to that effect is sent to the signal generator 6,
The data is sent to the public telephone connected to the public line 14 through the input processing unit 9 (step S15). If the message is stored in step S14 (Yes), the control unit 7 reads the message stored in the voice data storage unit 2, and the signal is transferred to the public line 14 through the signal generation unit 6 and the input processing unit 9. The data is sent to the connected public telephone (step S16).

After sending this message, it is asked whether to make a call to the caller, that is, whether to make an automatic call, and input the special number, for example, "# 11". The control unit 7 reads out the response message to be guided from the operation data storage unit 3, and the signal generation unit 6 and the input processing unit 9 are provided.
To the public telephone connected to the public line 14 through (step S17). Next, this special number "# 11"
The control unit 7 determines the input of (step S18).

If the special number "# 11" for the automatic transmission is not input in step S18 (N
o), returning to step S16, the subsequent processing is repeated. When "# 11" is input (Yes), the special number is read from the caller telephone number storage unit 1 by the control unit 7 to control the automatic transmission device 4 and the signal (DTMF of this caller telephone number). Etc.) to the public line 14 through the signal generation unit 6 and the input processing unit 9 to establish a connection with this calling party telephone number and to make a transfer call (step S).
19).

In this case, the telephone number of the calling party is stored in association with each of the messages having different call destinations, and it is determined whether or not all the messages have been completed (step S20). When there is a message to be stored in the voice data storage unit 2 (Y
es), returns to step S16, sends the next message,
At the same time, the process of automatically calling the call destination is repeated. When there is no message remaining to be stored in the voice data storage unit 2 (No), the control unit 7 causes the signal generation unit 6 and the input processing unit 9 to operate.
The processing for disconnecting the connection line with the public line 14 through the.

In this embodiment, a case has been described in which the message is heard from an external public telephone and the call is automatically sent to the calling party, but the answering machine shown in FIG. It is also possible to listen to the required message and automatically make a call to the calling party who has stored this message. In this case, the operation unit 10 is operated to reproduce the message, and the special number is input from the operation unit 10 to store it in the calling party telephone number storage unit 1 as in the above example. An automatic call is made to the called telephone number of the called party through the automatic sending device 4, and then a call is made.

In this embodiment, the public line (ISDN) 14 for notifying the calling party telephone number has been described as an example. However, when the public line for not notifying the calling party telephone number is used, it is as in the conventional case. The call destination is requested to send out the telephone number of the call destination together with the requirement, and for example, the key signal (DTMF signal) in the touch-tone telephone line is stored as the telephone number. After that, the same processing procedure as in the case of using the public line (ISDN) 14 for notifying the calling party telephone number is executed.

[0028]

As is apparent from the above description, according to the answering machine according to the first and fourth aspects, the message sent by the callee in response to the response when the answering machine is set and the call Caller's telephone number is stored, and when a special number is used to automatically call this calling party's telephone number, the call is transferred to the other party of the calling party's telephone number that is automatically called and connected. As a result, the message from the calling party in response to the answering machine answering message can be recorded, and the telephone number of the calling party can be received and stored. It is possible to reduce the processing time and the number of calls of the message, and the convenience of use is improved.

According to the answering machine of claims 2 and 3, automatic calling to the calling party telephone number is performed by a special number input signal from an external telephone, or an operation provided for this answering machine. Since the input signal is a special number from the department, the method of extracting the message is diversified and the convenience is improved.

[Brief description of drawings]

FIG. 1 is a block diagram showing a configuration of an answering machine according to an embodiment of the present invention.

FIG. 2 is a flowchart showing an incoming call processing procedure in the embodiment.

FIG. 3 is a flowchart showing a processing procedure in the case of listening to a stored message from the outside and automatically transmitting it in the embodiment.

[Explanation of symbols]

 1 Caller Telephone Number Storage Section 2 Voice Data Storage Section 3 Operation Data Storage Section 4 Automatic Transmission Device 5 Calling Party Number Detection Section 6 Signal Generation Section 7 Control Section 8 Signal Detection Section 9 Input Processing Section 10 Operation Section 11 Bus Line 14 Public line

Claims (4)

[Claims] 1. Processing an incoming call when answering machine is set, and
A line processing means for performing a calling process, a destination telephone number storage means for storing a calling party telephone number from a public line for notifying a calling party telephone number at the time of the incoming call processing in the line processing means, and the line processing A response means for making a response at the time of the incoming call processing by the means, a voice data storage means for storing the message transmitted by the call destination in response to the response by the response means, and a destination telephone number storage means. Automatic calling means for automatically making a call to the stored calling party telephone number, and when the automatic calling instruction to the calling party telephone number stored in the destination telephone number storing means is made with a special number, An answering machine characterized by comprising: a control means for controlling an automatic call through the automatic call means, and a control means for performing a call by transferring the connected caller telephone number to the other party. apparatus. 2. The answering machine according to claim 1, wherein the automatic calling to the calling party telephone number is performed by a special number input signal from an external telephone. 3. The answering machine according to claim 1, wherein the automatic calling to the calling party telephone number is performed by an input signal of a special number from an operation unit provided in the answering machine. apparatus. 4. The answering machine according to claim 1, wherein the destination telephone number storage means retrieves the message instead of the calling telephone number from the public line notifying the calling telephone number. An answering machine, which stores a caller's telephone number when the user operates the operation unit of the telephone.