JPH097032A - Automatic transaction equipment - Google Patents

Abstract

(57) [Summary] [Purpose] To provide an automatic transaction device capable of promptly informing a device user of the occurrence of an erroneous input. [Configuration] When a device user such as a visually impaired person inputs erroneous information due to an operation error on the keyboard 6, the control unit activates a vibrator. The vibrator vibrates the key top 7a at the home position of the keyboard 6, and this vibration is transmitted to the user of the device. The device user recognizes that the input is erroneous due to the vibration received by his hand, and performs the operation of inputting correct information again.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an automatic transaction device,
More specifically, an automatic teller machine (AT) that is installed at a card corner of a bank and automatically deposits and withdraws cash.
M), or an automatic transaction device such as a transfer machine for automatically performing transfer or transfer.

[0002]

2. Description of the Related Art An automated teller machine, for example, an ATM, makes an erroneous operation when a user (customer) of the machine enters a desired input, for example, a personal identification number from a keyboard, thereby inputting erroneous information (hereinafter, "erroneous input" It may be).

In this case, the automatic transaction device notifies the user of the erroneous input, but conventionally, these are performed by screen display and voice guidance, and the device user is visually impaired. In this case, only voice guidance was used.

[0004]

[Problems to be Solved by the Invention] Since the contents of a voice cannot be understood unless a certain number of sounds are heard, the contents cannot be picked up unless the speed is below a certain level. It takes several seconds to dozens of seconds to transmit.

Therefore, when the user of the apparatus is a visually impaired person, it takes an extra time from erroneous input to correction input. Since visually impaired people originally have difficulty in operating ATM or the like, there are many erroneous inputs and it takes time to correct them.

[0006] It is a well-known fact for visually impaired persons themselves that people who are lined up later may get frustrated if the operation takes a long time. If they do not want to cause such a state, they are always nervous. Therefore, the psychological burden on the visually impaired is very large.

[0007] Therefore, the present invention has been made in view of the above, and an object thereof is to provide an automatic transaction apparatus capable of promptly informing an apparatus user of the occurrence of an erroneous input.

[0008]

The structure of the present invention for achieving the above object will be described.

The automatic transaction apparatus according to claim 1 is an automatic transaction apparatus that conducts a predetermined transaction based on an operation on an operation panel by a user of the apparatus, in which the whole or a part of the operation panel is at least horizontally along the board surface. It is characterized in that it has drive means for vibrating and control means for controlling activation of the drive means when erroneous information is input during the operation.

The automatic transaction apparatus according to claim 2 is an automatic transaction apparatus that performs a predetermined transaction based on an operation on a keyboard on a control panel by a user of the apparatus, and at least a key top of a specific key on the keyboard extends along at least the panel surface. It is characterized in that it has a drive means for vibrating in the horizontal direction and a control means for controlling activation of the drive means when erroneous information is input during the operation.

The automatic transaction apparatus according to claim 3 is an automatic transaction apparatus which conducts a predetermined transaction based on an operation of a keyboard on an operation panel by an apparatus user, wherein the movable protrusion exposed from a key top of a specific key on the keyboard. And a drive means for vibrating the movable protrusion in the horizontal direction along at least the board surface, and a control means for controlling activation of the drive means when erroneous information is input during the operation. It is characterized by that.

The automatic transaction apparatus according to claim 4 is an automatic transaction apparatus which conducts a predetermined transaction based on an operation on a keyboard on an operation panel by an apparatus user, in which at least a key top of a home position key on the keyboard is placed on the panel surface. It is characterized by having drive means for vibrating in the horizontal direction along with, and control means for controlling activation of the drive means when erroneous information is input during the operation.

The automatic transaction apparatus according to claim 5 is an automatic transaction apparatus that conducts a predetermined transaction based on an operation on a keyboard on a control panel by a user of the apparatus, and is movable exposed from a key top of a home position key on the keyboard. A protrusion, a drive means for vibrating the movable protrusion in the horizontal direction at least along the board surface, and a control means for controlling activation of the drive means when erroneous information is input during the operation. It is characterized by having.

The automatic transaction apparatus according to claim 6 is an automatic transaction apparatus which conducts a predetermined transaction based on an operation of a keyboard on an operation panel by a user of the apparatus, and is arranged in a key top of a specific key on the keyboard. A vibrator for vibrating the key top of the specific key in the horizontal direction along at least the board surface, and a control means for controlling activation of the vibrator when erroneous information is input during the operation. It is characterized by.

The automatic transaction apparatus according to claim 7 is an automatic transaction apparatus which conducts a predetermined transaction based on an operation of a keyboard on an operation panel by a user of the apparatus, wherein the movable protrusion exposed from a key top of a specific key on the keyboard. Part, a vibrator arranged in the key top of the specific key, for vibrating the movable protrusion part in the horizontal direction along at least the board surface, and the vibration when the wrong information is input during the operation. It has a control means for controlling the activation of the child.

The automatic transaction apparatus according to claim 8 is an automatic transaction apparatus which conducts a predetermined transaction based on an operation of a keyboard on an operation panel by an apparatus user, and is arranged in a key top of a home position key on the keyboard. A vibrator for vibrating the key top of the home position key in at least a horizontal direction along the board surface, and a control means for controlling activation of the vibrator when erroneous information is input during the operation. It is characterized by having.

The automatic transaction apparatus according to claim 9 is an automatic transaction apparatus which conducts a predetermined transaction based on an operation of a keyboard on an operation panel by a user of the apparatus, the movable position being exposed from a key top of a home position key on the keyboard. A protrusion, a vibrator that is disposed in the key top of the home position key and vibrates the movable protrusion in the horizontal direction at least along the board surface, and if incorrect information is input during the operation, And a control means for controlling the activation of the vibrator.

[0018]

The operation of the present invention having the above configuration will be described.

According to the automatic transaction device of the first aspect, when the device user such as a visually handicapped person inputs erroneous information due to an operation error, the control means activates the drive means and the drive means operates. Vibrate all or part of the board. This vibration is transmitted to the hand of the device user, and the device user recognizes that it is an erroneous input and performs an operation to input correct information again.

According to the automatic transaction device of the second aspect, when the erroneous information is input, the control means activates the driving means to vibrate the key top of the keyboard. The device user is notified via the vibration of the keytop that the input is an erroneous input.

According to the third aspect of the present invention, when erroneous information is input, the control means activates the driving means to vibrate the movable protrusion of the key top of the specific key. The user of the apparatus is notified of the erroneous input through the vibration of the movable protrusion.

According to the automatic transaction apparatus of the fourth aspect, when erroneous information is input, the control means activates the driving means to vibrate the key top of the home position key. The device user is notified via the vibration of the keytop that the input is an erroneous input.

According to the automatic transaction apparatus of the fifth aspect, when erroneous information is input, the control means activates the driving means to vibrate the movable protrusion exposed from the key top of the home position key. The user of the apparatus is notified of the erroneous input through the vibration of the movable protrusion.

According to the automatic transaction apparatus of the sixth to ninth aspects, the vibrator is incorporated in the key top, so that the operation panel does not have to be upsized.

[0025]

Embodiments of the present invention will now be described in detail with reference to the drawings.

FIG. 1 is an external view showing an embodiment of the automatic transaction apparatus of the present invention, and FIG. 2 is a detailed view of part A in FIG.

The automatic transaction apparatus 1 has an apparatus main body 1a, and a substantially L-shaped operation panel 2 composed of a vertical operation section 2a and a horizontal operation section 2b is formed on the front surface of the apparatus main body 1a. A card insertion slot 3 for inserting a magnetic card and a speaker 4 for outputting voice guidance information are arranged in the vertical operation section 2a. A CRT display 5 for visually displaying various information and a keyboard 6 for inputting various information are arranged in the horizontal operation unit 2b.

The keyboard 6 has a plurality of key tops 7. Of these key tops 7, the key top 7a of the home position key located at the center has a structure slightly different from the other key tops 7. Its sectional structure is shown in FIG.

Key top 7a of home position key
Has a vibrator 8 as a driving means for vibrating the key top 7a in the horizontal direction shown in FIG. When the key top 7a is pressed, the key switch is activated like other key tops 7, and the data defined in the key 7a is taken into the automatic transaction apparatus 1.

FIG. 3 is a plan view showing an example of the vibrator 8. As the vibrator 8, for example, a piezoelectric vibrator is applied, and as shown in the figure, a piezoelectric bimorph in which two piezoelectric ceramics 8a are bonded may be used. By bending this piezoelectric bimorph to the left and right, the vibration is transmitted to the key top 7a, and the key top 7a moves in the horizontal direction (front and rear,
It vibrates left and right, diagonally).

FIG. 5 is a block diagram showing a control system of the automatic transaction apparatus 1. In addition, the same reference numerals are given to the parts that have already been described, and the description will be omitted.

This device 1 has a control unit 10 as a control means for controlling the entire device 1, the CRT display 5, the keyboard 6 and the vibrator 8 are connected to the control unit 10 and a voice synthesis unit 11 is connected. The speaker 4 is connected via the. Further, a magnetic card reader 12 is connected to the control unit 10. In addition, 9 in the figure represents other components, such as a bookkeeping device, a bill handling device, and a communication device with a host computer.

The magnetic card reader 12 reads magnetic information such as a personal identification number from the magnetic card inserted through the card insertion slot 3 and outputs the read result to the control unit 10.

Next, the operation of this embodiment will be described with reference to the flowchart of FIG.

It is assumed that this flow is started, for example, when the device user presses the "deposit withdrawal" key.

When the processing is started, the control unit 10 causes the voice synthesis unit 11 and the speaker 4 to give a voice guidance "Please insert a card" (S1).

When the user of the apparatus inserts the magnetic card into the card insertion slot 3 (S2) and the controller 10 confirms the insertion of the magnetic card (S3), the magnetic card reader 12 reads the password from the magnetic card. (S4).

When the personal identification number is read, the control unit 10
Prompts the voice guidance "Please enter your PIN" through the voice synthesizer 11 and the speaker 4 (S5).

When the user of the apparatus operates the keyboard 6 to input the personal identification number (S6), the control section 10 collates the input personal identification number with the personal identification number recorded on the magnetic card (S7). ). In this case, the control unit 10
May also be checked against the database managed by the host computer.

As a result of the collation, if they match (S7 "YE
S ”), deposit payment, and other transaction processing desired by the device user.

If they do not match (S7 "NO"),
The control unit 10 activates the vibrator 8 to vibrate the key top 7a of the home position key to prompt re-input (S8). Here, if the password is entered again (S
9), the coincidence is confirmed (S7), and the process proceeds to the transaction process, but if the personal identification number is not input (S9), the voice synthesis unit 11
And, the voice guidance saying "The password is wrong" is played through the speaker 4 (S10). Note that the voice guidance is for thorough guidance to the user of the apparatus, and may be omitted if unnecessary.

According to the above embodiment, when there is an erroneous input, the vibrator 8 vibrates the keytop 7a at the home position. Therefore, even if the user of the apparatus is visually impaired, this vibration should be immediately sensed. You can Therefore, even if the user does not hear the voice guidance, he / she can recognize the mistaken input of the personal identification number and can input it again.

FIG. 7 shows the vibrator 8 shown in FIGS.
FIG. 8 is a detailed view of part A in FIG. 1 showing another embodiment of the present invention, and FIGS. 8 and 9 are sectional views thereof.

In this embodiment, the key top 7a at the home position is provided with an elongated hole 7b, and the inside of the key top 7a incorporates a vibrator 18.

As the vibrator 18, for example, a linear motor is applied. This vibrator 18 has a case 18a.
The stator 18b is attached to the bottom side of the case 18a, and the stator 1 is provided with a predetermined distance.
8c are arranged to face each other, and electrodes 18d and 18e are formed on the facing surfaces of the stator 18b and the mover 18c, respectively. In addition, a needle (movable protrusion) 7c is projected from the mover 18c so as to be exposed from the elongated hole 7b of the key top 7a.

When an erroneous input is generated, the control unit 10 of this embodiment activates the vibrator 18 and vibrates the needle 7c exposed from the key top 7a of the home position key to inform that the erroneous input has occurred. It is designed to notify the user. When the control unit 10 activates the vibrator 18, as shown in FIG.
Guided by a, it vibrates left and right in the figure, and the needle 7
c vibrates back and forth in FIG. 7, and the user can sense the vibration.

In the present embodiment, the keyboard 6 is vibrated as a means for notifying an erroneous input, but the operation panel 2 or the horizontal operation section 2b may be vibrated. This makes it possible to notify an erroneous input when inputting information on the touch panel. Further, a linear motor, a magnetostrictive vibrator, or any other vibrator can be used for the vibrator 8 of FIGS. In addition, the vibrator 18 shown in FIGS.
A piezoelectric vibrator, a magnetostrictive vibrator, or any other vibrator can be used for the. Further, the key top 7a may be vibrated not only in the horizontal direction but also in the vertical direction, and the needle 7c may be vibrated not only in the front-rear direction but also in the horizontal and vertical directions including the left-right direction and the oblique direction. Good. This makes the vibration sensing more reliable. Further, although the key top 7a of the home position key or the needle 7c of the key top 7a is vibrated, the key top of another specific key such as the "confirm" key or the needle of the key top may be vibrated. Furthermore, the number of key tops to vibrate is
The number is not limited to one and may be plural.

[0048]

According to the present invention described in detail above, the following effects can be obtained.

According to the first aspect of the present invention, even visually impaired persons can immediately detect erroneous input of a personal identification number,
This enables quick re-entry, etc., as compared to the conventional method that relies on voice guidance. Therefore, the psychological burden on the visually impaired person at the time of operating the ATM or the like is significantly reduced, it is possible to prevent other people waiting later from feeling irritated, and the input efficiency can be improved.

According to the second aspect of the present invention, it is possible to notify the user of the erroneous input due to the vibration of the key top.

According to the third aspect of the present invention, it is possible to notify the user of the erroneous input by vibrating the movable protrusion of the key top of the specific key.

According to the fourth aspect of the present invention, the vibration of the key top of the home position key can notify the user of the erroneous input.

According to the fifth aspect of the invention, it is possible to notify the user of the erroneous input due to the vibration of the movable protrusion exposed from the key top of the home position key.

According to the invention described in claims 6 to 9, it is possible to notify the user of the device of an erroneous input by vibration without increasing the size of the operation panel.

[Brief description of drawings]

FIG. 1 is an external view of this embodiment.

FIG. 2 is a detailed view of part A in FIG.

FIG. 3 is a sectional view showing details of a home position key according to the present embodiment.

FIG. 4 is a plan view showing an example of a vibrator of this embodiment.

FIG. 5 is a block diagram showing a control system of this embodiment.

FIG. 6 is a flowchart showing the operation of this embodiment.

FIG. 7 is a detailed view of part A showing another embodiment.

FIG. 8 is a sectional view showing a vibrator of another embodiment.

FIG. 9 is a sectional view showing a vibrator of another embodiment.

[Explanation of symbols]

 1 Automatic Transaction Device 6 Keyboard 7a Home Position Key Top 7c Needle (Movable Protrusion) 8,18 Vibrator (Drive) 10 Control Unit

Claims (9)

[Claims] 1. An automatic transaction apparatus for performing a predetermined transaction based on an operation on an operation panel by a user of the apparatus, a driving means for vibrating at least a whole or a part of the operation panel in a horizontal direction along at least a panel surface, and the operation An automatic transaction device, comprising: a control unit that controls the activation of the drive unit when erroneous information is input at the time. 2. An automatic transaction device for performing a predetermined transaction based on an operation of a device user on a keyboard on an operation panel, and driving means for vibrating a key top of a specific key on the keyboard in at least a horizontal direction along the board surface. , If incorrect information is entered during the above operation,
An automatic transaction apparatus, comprising: a control unit that controls activation of the drive unit. 3. An automatic transaction device for performing a predetermined transaction based on an operation of a keyboard on an operation panel by a device user, wherein the movable protrusion exposed from a key top of a specific key on the keyboard and the movable protrusion are provided. An automatic transaction device comprising at least a driving means for vibrating in a horizontal direction along a board surface, and a control means for controlling activation of the driving means when erroneous information is input during the operation. . 4. An automatic transaction device for performing a predetermined transaction based on an operation of a keyboard on an operation panel by an apparatus user, and driving means for vibrating a key top of a home position key in the keyboard in at least a horizontal direction along a panel surface. An automatic transaction apparatus comprising: and a control unit that controls activation of the drive unit when erroneous information is input during the operation. 5. An automatic transaction device for performing a predetermined transaction based on an operation of a keyboard on an operation panel by a device user, and a movable protrusion exposed from a key top of a home position key in the keyboard, and the movable protrusion. An automatic transaction characterized by having drive means for vibrating at least in the horizontal direction along the board surface and control means for controlling activation of the drive means when erroneous information is input during the operation. apparatus. 6. An automatic transaction device for performing a predetermined transaction based on an operation of a keyboard on an operation panel of a device user, the automatic transaction device being arranged in a key top of a specific key of the keyboard, and at least the key top of the specific key. An automatic transaction apparatus comprising: a vibrator that vibrates in a horizontal direction along a board surface; and a control unit that controls activation of the vibrator when erroneous information is input during the operation. 7. An automatic transaction device for performing a predetermined transaction based on an operation of a keyboard on an operation panel of a device user, wherein a movable protrusion exposed from a key top of the specific key of the keyboard and a key of the specific key. A vibrator which is disposed in the top and vibrates the movable protrusion in the horizontal direction at least along the board surface, and a control means which controls the start of the vibrator when erroneous information is input during the operation. An automatic transaction device having: 8. An automatic transaction device for performing a predetermined transaction based on an operation of a keyboard on an operation panel by a device user, the automatic transaction device being arranged in a key top of a home position key of the keyboard, and a key top of the home position key. An automatic transaction characterized by having a vibrator for vibrating the plate in a horizontal direction along at least the board surface, and a control means for controlling activation of the vibrator when erroneous information is input during the operation. apparatus. 9. An automatic transaction device for performing a predetermined transaction based on a device user's operation on a keyboard on an operation panel, a movable projection portion exposed from a key top of a home position key on the keyboard, and the home position key. In the case of erroneous information being input during the operation, a vibrator that is arranged in the key top of, and vibrates the movable protrusion in the horizontal direction along at least the board surface,
An automatic transaction device, comprising: a control unit that controls activation of the vibrator.