JPH0997236A - Fault notification system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a fault notification system which is capable of quickly and surely performing the notification of a fault and also reducing the number of operators who perform a fault monitoring at a host computer. SOLUTION: When an application program 11 detects a fault, the operator message handler of a host computer OS 12 issues a fault message according to this detection, a fault automatic notification program 13 recognizes this issued fault and issues originating call for a preliminarily fixed line, and a communication control program 14 performs the originating operation for line according to this issued originating call request.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a failure notification system in a computer system having a host computer, and more particularly to a failure notification system suitable for a system in which a failure having a great social impact such as an online failure may occur.

[0002]

2. Description of the Related Art In general, a fault in a computer system having a host computer is notified through a console screen of the host computer. The operator monitors the console screen of the host computer, finds a failure through a message displayed on the console screen, and notifies the administrator.

For example, in a system having a host computer having an application program controlling online under an operating system, the application program detects a failure, and the failure has a great social impact such as an online failure. Occasionally, a failure message is output to the console screen of the host computer. The operator who monitors the console screen of the host computer recognizes the fault from the output message, understands the meaning of the fault message, and after confirmation, notifies the system operation administrator. A conventional fault notification system of this type is disclosed in Japanese Patent Laid-Open No. 2-10.
It is disclosed in Japanese Patent No. 1547.

[0004]

However, such a conventional system has the following problems because the detection and notification of a fault are left to humans.

That is, since the operator visually confirms the failure message on the console screen and reports it to the system operation manager, the operator may miss the confirmation of the failure message or may give a false alarm or delay in the notification to the system operation manager. A mistake can affect recovery from a failure. In other words, if the operator is not in front of the console screen of the host computer or if the system operation manager is not in a specific location, it is possible that the failure notification will be delayed, and the operator fails to confirm the failure message. It is also possible that incorrect information will be reported to the system operation manager due to an error in the report or an incorrect instruction for failure recovery will be issued.

Further, in order to prevent the system operation manager from being delayed, it is necessary to constantly monitor the messages on the console screen. Therefore, an operator who constantly monitors the host computer for a failure is required. is there.

The present invention solves the above-mentioned conventional drawbacks and provides a fault notification system capable of promptly and reliably notifying a fault and reducing the number of operators who monitor the fault in the host computer. The purpose is to do.

[0008]

In order to achieve the above object, the fault notification system of the present invention resides in a host computer having an application program that outputs a fault message to a console screen when a fault is detected under the operating system. A failure message issuing means incorporated in the operating system for issuing a failure message in response to a failure message received from the application program, and a failure message issued by the failure message issuing means are recognized and predetermined. A call request issuing means for issuing a call request to the line; and a communication control means for performing a call operation to the line according to the call request issued by the call request issuing means. And

According to a second aspect of the fault notification system of the present invention, in the fault notification system according to the first aspect, the application program is a program for controlling online.

The fault notification system of the present invention according to claim 3 is the fault notification system according to claim 1, wherein the call request issuing means issues a fault message issued by the fault message issuing means to a system operation manager. It is characterized in that it is determined whether or not it is a fault message to be notified, and a call request to the discriminating line is issued for the fault message to be notified.

According to a fourth aspect of the fault notification system of the present invention, in the fault notification system according to the first aspect, the call request issuing means performs a line to issue a call request in units of line groups. Is characterized by.

That is, according to the present invention, if the system operation manager or the like carries communication terminals such as pagers and telephones, when a failure occurs, a failure message is automatically sent to these communication terminals. Is notified, it is possible to know the occurrence of the failure without the intervention of the operator. As a result, you can be notified of failures quickly and reliably,
Moreover, it is possible to reduce the number of operators who monitor the failure in the host computer.

[0013]

BEST MODE FOR CARRYING OUT THE INVENTION Embodiments of the present invention will be described below in detail with reference to the drawings. FIG. 1 is a configuration block diagram showing an example of a computer system to which the present invention is applied.

In the figure, reference numeral 10 is a host computer, and this host computer 10 is connected to a telephone network 20 such as a public line. A communication terminal 30 such as a pager or a telephone is connected to the telephone network 20. The telephone network 20 may be a dedicated line or the like. Communication terminal 30
May be a mobile phone or a personal computer having a communication function.

Under the host computer operating system (host computer OS) 11, the host computer 10 has an application program 12 that outputs a fault message to a console screen (not shown) when a fault such as an online fault is detected.

An operator message handler (not shown) is incorporated in the host computer OS11. This operator message handler is
The messages output from the application program 12 are distributed, and when the message is a failure message, the failure message is issued. The failure message issued by the operator message handler of the host computer OS11 is notified to the failure automatic notification program 13.

When the fault automatic notification program 13 receives the fault message, it uses a command issuing macro, which is a system macro, to issue a call request for a plurality of pagers and telephones to the communication control program 14.
The command in the call request is the host computer OS
Using the network control command provided from 11, the line group name for the pager or telephone to be called is added as a parameter. The line group name is defined in the network definition in advance.

The communication control program 14 which has received the call request
Uses the line group recognized from the acquired call request command to automatically call the communication terminal 30 such as a pager or telephone through the telephone network 20 a prescribed number of times.

FIG. 2 shows the automatic fault notification program 1 described above.
3 is a flowchart showing a more detailed operation of No. 3 in FIG.

When the fault automatic notification program 13 obtains the fault message issued by the operator message handler of the host computer OS 11 (step 201), it selects the obtained fault message (step 202). Fault message selection is the process of determining whether the recognized fault message is a fault message that should be notified to the system operation manager.A list of fault messages to be notified is created in a file in advance, and automatic fault notification is performed. It is expanded in the memory when the program 13 is started.

When the automatic fault notification program 13 determines that the fault message should be notified to the system operation manager, it selects the line group name for the pager or telephone (step 203). The line group name is defined in advance in the network definition, and the fault automatic notification program 13 refers to this definition.

The fault automatic notification program 13 sets the OS command after the line group name is selected (step 204). This is the host computer OS
The call command of the VN command, which is a network control command provided by No. 11, is used.

Then, the automatic fault notification program 13
The line group name of the system operation manager etc. defined in the network definition is set to the line group name of the network control command, and the communication control program 14 is called by using the command issuing macro which is a system macro. A request is issued (step 205).

Such calling requests are issued for the number of persons to be notified, such as the system operation manager (step 2).
06).

Therefore, if the system operation manager or the like carries the communication terminal 30 such as a pager or telephone, he or she can know the occurrence of a failure without the intervention of an operator. As a result, mistakes by the operator such as omission of confirmation of a failure message, false notification and delay of notification to the system operation manager can be eliminated, and an operator who monitors the failure in the host computer becomes unnecessary.

It should be noted that the present invention is not limited to the above-mentioned examples, and various modifications can be carried out within the scope of the technical idea.

For example, in the above-mentioned example, the calling request issuing means and the communication control means are constituted by software, but they may be constituted by hardware.

[0028]

As described above, according to the fault notification system of the present invention, when the application program detects a fault, the fault message issuing means issues a fault message in response to this, and the call request request issuing means The communication control means is configured to recognize the issued failure message, issue a call request to a predetermined line, and perform a call operation to the line according to the issued call request. Therefore, if the system operation manager or the like carries a communication terminal such as a pager or telephone, when a failure occurs, a failure message is automatically notified to these communication terminals. Therefore, system operation management and the like can know the occurrence of a failure without the intervention of an operator. Therefore, according to the failure notification system of the present invention, it is possible to quickly and reliably notify the failure,
Moreover, it is possible to reduce the number of operators who monitor the failure in the host computer. In other words, when a failure that has a great social impact such as an online failure occurs, it is possible to eliminate the delay in the failure recovery process due to the false notification and delay of the notification to the system operation manager.

Further, regardless of whether the operator is present or not, the failure message is automatically notified to the communication terminals such as the pager and the telephone of the system operation manager.
It is possible to reduce the number of operators who perform fault monitoring on the console screen of the host computer.

[Brief description of drawings]

FIG. 1 is a configuration block diagram showing an embodiment of a computer system to which a failure notification system of the present invention is applied.

2 is a flowchart showing a more detailed operation of the fault automatic notification program shown in FIG. 1. FIG.

[Explanation of symbols]

10 host computer 20 telephone network 30 communication terminal 11 host computer operating system 12 application program 13 automatic failure notification program 14 communication control program

Claims (4)

[Claims] 1. A computer system including a host computer having an application program that outputs a failure message to a console screen when a failure is detected under the operating system, the failure message being incorporated in the operating system and received from the application program. Failure message issuing means for issuing a failure message in response to the failure message, call origination request issuing means for recognizing the failure message issued by the failure message issuing means, and issuing a call request for a predetermined line, A fault notification system, comprising: a communication control unit that performs a call operation to a line according to a call request issued by the call request issuing unit. 2. The fault notification system according to claim 1, wherein the application program is a program that controls online. 3. The call request issuing means determines whether the failure message issued by the failure message issuing means is a failure message to be notified to the system operation manager, and determines the failure message to be notified. The fault notification system according to claim 1, wherein a call request for the line is issued. 4. The fault notification system according to claim 1, wherein the call request issuing means performs a line to issue the call request in units of line groups.