JPH10162073A - Automatic processing machine - Google Patents

Abstract

(57) [Summary] [PROBLEMS] To provide an automatic processor capable of recognizing who the collected personal card belongs to without having to go to an installation site of the automatic processor by an administrator. SOLUTION: A CPU 13 transmits personal data recorded on an ID card collected by a card reader 2 to a remote operation panel 30 via a data transmission means 33, and displays the data on an output means 31 or generates it by voice. .

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an automatic processor for automatically performing various transactions, such as an automatic teller machine and an automatic certificate issuing machine.

[0002]

2. Description of the Related Art Conventionally, an automatic teller machine has been installed in a bank, which has been useful for promoting the rationalization of operations at a bank counter and for extending the use time of transactions by users.

[0003] Also, in government offices, etc., automatic certificate issuing machines are installed, and certificates can be obtained even when the office of the office is crowded or when the office is closed.
It is useful for promoting administrative services.

[0004] In an automatic processing machine such as an automatic teller machine or an automatic certificate issuing machine, when a trouble or the like occurs when a user is operating or the like, a person in charge of the automatic processing machine is required to respond. Notification means such as a call button for notifying the user is provided.

[0005] Then, at a position away from the automatic processing machine,
For example, a remote operation panel is installed, and the user operates a notification means attached to the automatic processing machine, for example, because a trouble such as a document not being issued due to paper exhaustion or paper jam has occurred. ,
This fact is transmitted to the remote operation panel, and a staff member near the remote operation panel can recognize that fact. In operation of such an automatic teller machine or certificate automatic issuance machine, the user's I
It is customary to use an ID card on which a D code is recorded, and a predetermined transaction can be made only when the ID is determined to be correct by inserting the card into the device and inputting a password. Become.

At the end of a predetermined transaction, the inserted ID card is ejected to the outside of the apparatus. In this case, for example, the user inadvertently forgets to remove the card, and after a predetermined time, If the card is kept in the card insertion slot, the card may be taken away by a third party, and in order to prevent this, the card is automatically collected again inside the apparatus.

[0007]

However, in such automatic teller machines and automatic certificate issuing machines,
As described above, if the user forgets to take out the ejected ID card at the end of the operation, the ID
In this case, the card is collected, but in this case, the administrator of the automatic teller machine or the administrator of the certificate automatic issuance machine at the government office checks the person who collected the card inside. Then, go to the place where the automatic teller machine or certificate issuing machine is actually installed and open the inside of such an automatic processing machine to take out the ID card collected inside. ID collected on
There was a problem that it was impossible to determine who the card belongs to.

SUMMARY OF THE INVENTION The present invention has been made to solve the above-described problem. When a user forgets to take a card and collects the card inside the apparatus, he or she does not have to go to the site where the apparatus is installed. Another object of the present invention is to provide an automatic processor capable of easily identifying who the card belongs to.

[0009]

In order to achieve this object, an automatic processor according to claim 1 processes an identification means for identifying a user and an identification information recording medium for recording information about the user. An automatic processor having a collecting means capable of being collected inside the apparatus, wherein the identification means reads and outputs the identification information recorded on the identification information recording medium after collecting the identification information recording medium by the collection means. Means are provided.

According to this automatic processor, the identification means identifies the user, and the collection means collects the identification information recording medium for recording information about the user into the processing machine. After that, the reading means reads and outputs the identification information recorded on the identification information recording medium.

Therefore, after the user has completed the operation of the automatic processing machine, the user forgets to remove the identification information recording medium discharged from the processing machine, and the identification information recording medium is recovered inside the automatic processing machine again. However, since the reading means reads and outputs the identification information recorded on the identification information recording medium, for example, even if the reading means is located at a position distant from the installation location of the automatic processing machine, the reading means and At a remote location, the administrator of the automatic processor can recognize the identification information output by the reading means.

Therefore, in order to identify a user who has forgotten to remove the identification information recording medium, the administrator of the automatic processing machine rushes to the place where the automatic processing machine is installed, and opens the inside of the processing machine for confirmation. You can save time and effort.

According to a second aspect of the present invention, there is provided an automatic processor according to the first aspect, further comprising an output unit for outputting at least voice or video of the contents recognized by the reading unit. Features.

Therefore, since the output means outputs at least the contents of recognition by the reading means as audio or video, the administrator of the automatic processing machine recognizes the audio or video output from the output means, thereby obtaining the identification information. It is possible to identify a user who has been collected inside the automatic processing machine due to forgetting to take the recording medium. Especially,
When output by voice, the administrator of the automatic processing machine can notice that even while performing another work. In this case, what is output by the output means may be printed paper in addition to audio and video.

Further, an automatic processor according to a third aspect is the automatic processor according to the first or second aspect, wherein the identification information recording medium records at least the address data of the user. It is characterized by being.

Therefore, since the address data of the user is recorded on the identification information recording medium, the reading means reads the address data of the user, and the output means outputs the data at least as audio or video. The administrator of the machine can identify the address of the user who is the owner of the identification information recording medium collected inside the automatic processor by checking the address data of the user output by the output means. For example, there is no need to go to the location where the automatic processing machine is installed, and when the content output by the output unit is recognized, the user who has forgotten to take the identification information recording medium quickly and reliably is notified to that effect. Can be notified.

[0017]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS One embodiment of the present invention will be described below with reference to the drawings. FIG. 1 is an external view of an automatic certificate issuing machine embodying the present invention.

As shown in FIG. 1, various information such as a user ID identification code including a personal identification number of each user is recorded on a front panel of a housing 1a of the automatic certificate issuing machine 1 of the present embodiment. A card insertion slot 2a for inserting an ID card provided with a magnetic tape (in the case of a magnetic card) or an IC chip (in the case of an IC card) is provided. A card reader 2 is provided as identification means in the present invention. Above the card insertion slot 2a, a CRT display device 3 as a display means for displaying an operation method, guidance, and the like, and on the upper surface of the CRT display device 3, a portion displayed on the CRT display device 3 A touch panel 4 is provided as a well-known selection means that allows a user to input desired information by directly touching the touch panel with a finger or the like.

In the vicinity of the card insertion slot 2a, a call button 22 for calling a clerk in the event of a trouble or the like is provided. Below the call button, a person using a wheelchair is provided with a certificate. When using the automatic issuing machine 1, an assist bar 42 is provided so as to be easily operated. Further, below the assist bar 42, a part of the housing 1a is provided so that a wheelchair user can easily use the housing 1a.
A dug 43 is formed in a size large enough to fit below the knee of the person riding the wheelchair.
A shock absorbing sheet 44 for absorbing a shock when a part of a wheelchair collides is provided on the inner surface of the vehicle. The height and position of each operation unit of the automatic certificate issuing machine 1 are laid out so that a user of a wheelchair can easily operate it. On the front panel, a coin insertion slot 5a for paying a fee and a bill insertion slot 6a are formed on the right side of the touch panel 4, and these are a coin mech 5 and a bill burr 6 as well-known money handling means, respectively. Is in communication with Below the coin insertion slot 5a and the bill insertion slot 6a, a take-out port 8 for taking out change and receipt and a certificate for discharging certificates such as a resident card printed by a laser printer 11 as an issuing means described later. An outlet 7 is formed.

Above the touch panel 4, there is provided an operation display 10 for displaying whether the automatic certificate issuing machine 1 is in a usable state or an unusable state. On the side of the operation display 10, a translucent translucent glass 9a for the monitoring camera 9 to photograph the user is formed.

Further, a remote operation panel 30 as a remote location recognizing means in the present invention is connected to a place remote from the automatic certificate issuing machine 1 by an extension cord 33 as a data transmitting means. The extension cord 33 may be constituted by a communication line such as a cable. Further, the remote operation panel 30 has L as output means in the present invention.
An ED display device 31 is provided. The output means is L
The ED display device 31 may be replaced with a CRT, but if there is little need, the output means itself may not be provided.

Further, in addition to the display function, this output means may be provided with a voice generating device to output information sent from the automatic certificate issuing machine 1 by voice, or a printer may be provided. The information may be printed out.

Next, referring to FIG. 2, the automatic certificate issuing machine 1 will be described.
The electrical configuration of the automatic certificate issuance system including is described.

The automatic certificate issuing machine 1 of this embodiment has a CPU
It operates according to the instruction of No. 13 and functions as the collection means of the present invention.

The CPU 13 includes the card reader 2, the CRT display device 3, the touch panel 4, the coin mech 5, the bill validator 6, the laser printer 11,
A call button 22 is connected, a journal printer 12 for printing receipts, a paper transport unit 51 for transporting and aligning documents, and a document received from the paper transport unit 51 and issued to the applicant. A paper discharge unit 52, a stapler 53 for binding edges of the documents when the laser printer 11 prints a plurality of documents, and a marking machine 54 for marking the documents; An utterance device 16 for explaining the operation method and the like by voice, and a hard disk 17 as storage means for storing resident data received from the host computer 60 are connected. The monitoring camera 9 is connected to the CPU 13, and the monitoring camera 9 has a built-in sensor 99 for detecting the presence of a user operating the automatic certificate issuing machine 1.

Further, the CPU 13 informs the CPU 13 of the operating status of the automatic certificate issuing machine 1 and that the call button 22 has been pressed,
A remote operation panel 30 for notifying a person in charge when the ID card is collected or the like is connected via data transmission means 33.

Further, the remote operation panel 30 is connected and provided with an LED display device 31 for displaying personal data transmitted through the extension cord 33. Although not shown, the remote operation panel 30 includes, as described above, an utterance device for uttering the personal data transmitted by the CPU 13 via the extension cord 33 constituted by a communication line such as a cable by voice. And
A printer for printing out may be connected and provided.

The CPU 13 is connected to a host computer 60 via a communication control device 98 as communication means. The host computer 60 has a database 70 storing data such as family register and address of each resident.
Is connected.

Further, the CPU 13 is connected to a ROM 18 for storing an operation program for controlling the CPU 13 and the like, and a RAM 19 as a work area.

Next, referring to FIG.
The details of the control unit including the ROM 18 and the RAM 19 will be described.

The operation program stored in the ROM 18 includes a program (not shown) related to certificate issuance control, and the card reader 2 reads data recorded on an ID card, Is performed sequentially, and after the ID card is ejected again from the card ejection port 2a, if the card is not removed after a certain period of time, the card is again collected inside the apparatus. Card collection program 18a
And the personal data recorded on the ID card collected inside the device through the extension code 33.
And a data transmission program 18b for transmitting the data to the LED display device 31 for control. And
The CPU 13 identifies the user of the ID card that has been forgotten to be removed from the card insertion slot 2a based on these programs.

Next, the main operation of the automatic certificate issuing machine 1 will be described with reference to the flowcharts shown in FIGS.

The automatic certificate issuing machine 1 usually displays a screen in a mode of "touch the screen" for a person who uses the automatic certificate issuing machine 1 according to a command of the CPU 13 together with a still image on a CRT display device. 3 (Step 51; hereinafter, the steps are simply referred to as S). When the user detects that the user touches the touch panel 4 while watching the display screen (S52), the CPU 13 displays the ID on the CRT display device 3.
A screen for prompting insertion of the card is displayed (S53). When it is detected that the user inserts the ID card into the card insertion slot 2a of the automatic certificate issuing machine 1 (S54), the ID card is recorded on the card reader 2 by the ID card. To read the data being read.

Then, the card reader 2 reads the data recorded on the ID card and transfers the data to the CPU 13. The CPU 13 confirms whether the inserted ID card is a card for the automatic certificate issuing machine 1 by communicating with the host computer 60 (S5).
5).

Then, as a result, if the card is not a card for the automatic certificate issuing machine 1 (S55: NO), the ID card is ejected from the card insertion slot 2a (S56), and the fact is indicated to the CRT display device 3. To that effect (S5
7), and return to S51 again.

On the other hand, if the ID card is a card for the automatic certificate issuing machine 1 (S55: YES), the CPU 13
A password input screen is displayed on the CRT display device 3 and at the same time, a signal is also sent to the utterance device 16 to say, for example, "Please input a password" (S58).

When the user detects that the user inputs his / her personal identification number by touching his / her personal identification number in the number displayed on the CRT display device 3 (S59), the CPU 13 proceeds to step S59.
It is checked whether the password input by the user matches the user ID data recorded on the ID card inserted into the card reader 2 (S60).

Then, the user I recorded on the ID card
If the password input for the D data is not correct (S61: NO), the CPU 13 ejects the ID card from the card insertion slot 2a (S56) and informs the user of this fact.
It is displayed on the RT display device 3 (S57), and returns to S51 again.

On the other hand, the password entered by the user is
If it matches the user ID data recorded on the card (S
61. YES), the CPU 13 displays a screen prompting the user to select a certificate on the CRT display device 3 (S6).
2). When it is detected that the user touches a portion of the certificate display portion of the touch panel 4 where a required certificate is displayed (S63), subsequently, the CRT display device 3 displays a screen for prompting selection of the number of copies. (S64). When the CPU 80 detects that the user touches a portion where the required number of copies is displayed on the touch panel 4 (S65), the CPU 80 causes the CRT display device 3 to display a grant householder selection screen (S65). S66) When it is detected that the user touches the touch panel 4 in the portion where the required householder is displayed (S67), the charge of the certificate selected by the user is calculated, and the charge input screen is displayed on the CRT display device. 3 is displayed (S68).

Then, the user enters a fee. That is, if the fee is a coin, it is inserted from the coin insertion slot 5 a and enters the coin mech 5. For bills, bill insertion slot 6
It is thrown in from a and enters the building bali 6. At this time, if necessary, the change is paid out from the coin mech 5 and is discharged from the outlet 8. The hanging bill is paid out from the bill burr 6 and discharged from the bill insertion slot 6a. The receipt is printed by the journal printer 12 and is taken out of the outlet 8.
Is discharged from

When the CPU 13 confirms that the fee has been collected (S69 / YES), it displays a screen notifying that the certificate is being created on the CRT display device 3 and at the same time sends a signal to the utterance device 16, For example, the user is prompted to say, "Certificate is being created now, please wait for a while" (S72).

Then, the CPU 13 sends data necessary for creating a certificate to the laser printer 11 and prints it (S78). At this time, the certificate printed by the laser printer 11 is discharged from the certificate discharge port 7 after the end is bound by the stapler 55 or the seal is attached by the seal machine 71 (S79). At this time, a certificate issuance screen is displayed on the CRT display device 3 (S80). Then, it is detected whether or not the certificate presented to the certificate outlet 7 has been taken by the applicant, and when it is detected that the certificate has been taken (S81 / YES), the CPU 13 transmits a command to the card reader 2. Then, the ID card is ejected from the card insertion slot 2a (S85).

When it is detected that the certificate ejected from the certificate ejection port 7 by the user has not been taken out even after the lapse of a predetermined time (S81 / NO), the certificate is collected again inside the apparatus. From (S83), it is stored in the collection tray and the ID card is discharged (S85).

The remote operation panel 30 is provided near the administrator who is away from the automatic certificate issuing machine.
For example, when the user presses the call button 22,
Alternatively, when the automatic paper issuing machine 1 runs out of print paper, for example, a notification to that effect is given to a person in charge by a lamp, a chime, or the like attached to the remote operation panel 30.

Then, the CPU 13 sets the card ejection port 2a
When it is detected that the user has taken out the ID card ejected from the device (S87, YES), the voice generating device 16
Send a signal to, for example, "Thank you."
Is given (S99). After a while, a screen in the same mode as “START, touch the screen” is displayed on the CRT display device 3 together with the still image, and the above operation is repeated.

On the other hand, if it is detected that the ID card is not removed even after a certain period of time (S87 · N
O), and collect the ID card (S89). In this case, a certain period of time is defined as a period from when the user has finished taking out the certificate to when the user can take out the ID card.
For example, it means around 10 seconds, and the time can be adjusted according to the environment in which the automatic certificate issuing machine 1 is installed. That is, if the ID card is installed in a place where people frequently come and go, a short time may be set so that the ID card taken out of the card outlet 2a is not taken away by a third party as much as possible. However, if a place for using the automatic certificate issuing machine 1 is particularly prepared, if the user forgets to take out the ID card, the user later realizes that and returns to the place again. If it is possible to bring back the ID card, a slightly longer time may be set for collecting the card.

Then, the CPU 13 sends a command to the card reader 2 to read the personal data including the address data recorded on the collected ID card (S91), and further comprises the personal data with a cable or the like. By transmitting to the remote operation panel 30 via the extension cord 33 (S
93), L provided on the remote operation panel 30
It is displayed on the ED display device 31 (S95).

Therefore, the administrator of the automatic certificate issuing machine can see the address and the like of the owner of the ID card displayed on the LED display device 31 of the remote operation panel 30 by looking at the LED display device 31. It is possible to recognize whether the user has forgotten to take the ID card. Therefore, without removing the ID card that has been forgotten inside the device, in order to identify the owner of the card, it is necessary to go to the installation site of the automatic certificate issuing machine 1 and open the device. On the basis of the address of the ID card owner displayed on the LED display device 31 of the remote operation panel 30, the ID card owner can be immediately notified that the ID card has been forgotten to be taken.

If the ID card does not store the address of the ID owner, only the ID card owner name may be notified.

Further, the transmitted personal data can be output by voice using a voice device provided on the remote operation panel 30 to notify the administrator (S97). Then, even when the administrator is performing another task, the fact that the ID card has been collected can be notified by voice to the inside of the apparatus, and the ID card can be returned without fail. Then, the process shifts to the end guidance described above (S99).

When the data of the owner of the ID card and the ID number of the device of the automatic certificate issuing machine 1 collected inside are transmitted at the same time when displayed on the remote operation panel 30, It is possible to specify where the ID card is collected by the automatic certificate issuing machine 1 installed.

The present invention is not limited to the above-described embodiment, and various improvements and modifications can be made without departing from the gist of the present invention. For example, the present invention can be applied to an automatic teller machine.

[0053]

As is apparent from the above description, according to the automatic processor according to the first aspect, after the user finishes operating the automatic processor, the user forgets to take out the identification information recording medium, and then re-enters. Even when the identification information recording medium is collected inside the automatic processing machine, the reading means reads and outputs the identification information recorded on the identification information recording medium. Even at a position distant from the place, the manager of the automatic processing machine can recognize the identification information output by the reading means at a position distant from the automatic processing machine.

Therefore, in order to identify the user who has forgotten to remove the identification information recording medium, the administrator of the automatic processor rushes to the place where the automatic processor is installed and opens the inside of the processor to check. You can save time and effort.

Further, according to the automatic processor according to the second aspect, the output means causes at least the contents of the recognition by the reading means to be output as audio or video, so that the administrator of the automatic processor can output the recognition contents from the output means. By recognizing the audio or video or the like, it is possible to identify the user who has been collected inside the automatic processing machine due to forgetting to take the identification information recording medium. In particular, when output by voice, the administrator of the automatic processing machine can notice that even while performing another work.

Further, according to the automatic processor of the third aspect, since the address data of the user is recorded on the identification information recording medium, the reading means reads the address data of the user, and the output means outputs the address data of the user. Since the data is output at least as audio or video, the administrator of the automatic processing machine confirms the address data of the user output by the output means, and possesses the identification information recording medium collected inside the automatic processing machine. The address of the user who is the user can be specified, for example, it is not necessary to go to the installation location of the automatic processing machine far away, and at the time when the contents output by the output means are recognized, quickly and reliably, A user who has forgotten to take the identification information recording medium can be notified of that fact.

[Brief description of the drawings]

FIG. 1 is a schematic external view of an automatic certificate issuing machine of the present embodiment.

FIG. 2 is a block diagram illustrating an electrical configuration of the automatic certificate issuing machine according to the present embodiment.

FIG. 3 is a block diagram illustrating a configuration of a control unit of the automatic certificate issuing machine according to the present embodiment.

FIG. 4 is a flowchart showing an operation flow of the automatic certificate issuing machine of the embodiment.

FIG. 5 is a flowchart showing an operation flow of the automatic certificate issuing machine of the embodiment.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 Certificate automatic issuing machine 2 Card reader 3 CRT display device 4 Touch panel 13 CPU 30 Remote operation panel 31 Output means 33 Data transmission means

Claims (3)

[Claims] 1. An automatic processor having an identification unit for identifying a user, and a collection unit capable of collecting an identification information recording medium for recording information about the user inside the processing unit, wherein the identification information by the collection unit is provided. An automatic processor comprising a reading means for reading and outputting the identification information recorded on the identification information recording medium after collecting the recording medium. 2. The automatic processor according to claim 1, further comprising an output unit that outputs at least voice or video of the content recognized by the read unit. 3. The automatic processor according to claim 1, wherein the identification information recording medium records at least address data of the user.