JPH10285273A - Automatic answering telephone system corresponding to caller number - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an automatic answering telephone system corresponding to a caller number capable of automatically responding to a caller by using a response message corresponding to the caller number in plural response messages. SOLUTION: Automatic answering telephone service is expanded by storing the response message with a number against ground below a specified value in a response message 4 capable of storing the response message with the specified number against ground, storing the same numbers of the caller number as the response message 4 in caller number memory 6 capable of storing the caller number with the specified number against ground, storing a message number to correspond each of the response messages 4 and each of the caller numbers one to one in the caller number memory 6 and constituting the service to automatically respond to the call by using the response message corresponding to the caller number when an external line is received detected by a caller number detecting part 5 in the response message stored in the response message 4.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention provides an answering machine function for automatically answering using a response message and recording a message from a caller when a call is not answered when an external call is received. The present invention relates to an answering machine corresponding to a caller ID.

[0002]

2. Description of the Related Art In a conventional answering machine, when a call is not answered when an outside line is received, an automatic response is performed using a response message, and when a message is input from a caller, the message is transmitted. The answering machine function was realized by recording on a built-in tape recorder or the like.

In such a conventional answering machine, when a user stores an arbitrary response message in an IC memory or the like, the response message becomes valid, and when a new response message is stored, the original response message becomes valid. When the response message stored in the IC memory or the like is deleted, the message selected by the user is selected from among the fixed messages stored in the ROM or the like. Because it is valid, there is always one type of response message that can be sent out during an automatic response.

In addition, an automatic transfer function for automatically transferring a business message recorded by the above-mentioned answering machine function to a set transfer destination number can be added to the answering machine. When the function is enabled, the message can be automatically transferred to the set transfer destination number.

[0005]

However, in the above-mentioned conventional answering machine, since there is always only one kind of response message that can be transmitted at the time of automatic response, a plurality of response messages corresponding to the caller numbers in a one-to-one correspondence in advance. A response message is recorded, and a desired response message corresponding to the caller ID is selected from the response messages, and an automatic response is performed.
An extended answering machine service could not be realized. Also, in the case of an answering machine to which a function of automatically transferring the message of the caller recorded by the answering machine function is added, only one forwarding destination number can be transferred. It is not possible to realize an extended answering machine service in which a plurality of forwarding numbers corresponding to are set in advance and the business message is forwarded to a desired forwarding number corresponding to the caller number. Was.

An object of the present invention is to provide a telephone answering machine corresponding to a caller number which can automatically respond by selectively using a desired response message corresponding to the caller number from a plurality of response messages. As a first object. The present invention provides a telephone number answering machine that can transfer a message recorded at the time of automatic answering to a desired transfer destination number corresponding to the caller number among a plurality of transfer destination numbers. Is a second purpose.

[0007]

In order to achieve the first object,
According to a first aspect of the present invention, there is provided an answering machine having an answering machine function for automatically answering using a response message and recording a message from a caller when a non-answer is received when an outside line is received. The first storage means having a storage capacity capable of storing the response message of the above is stored in the first storage means, and the response message of the predetermined number of grounds or less is stored, and the caller number of the predetermined number of grounds is stored. A second storage unit having a storage capacity capable of storing the same number of caller numbers as the response message in the second storage unit, and storing each of the response message and each of the caller numbers in the second storage unit. A first correspondence means for making a one-to-one correspondence is provided, and a caller number detection means for detecting a caller number when an outside line is received is provided, and the caller detected by the caller number detection means is provided. It is characterized in that so as to automatically respond with a response message corresponding to the item.

According to a first aspect of the present invention, each of the response messages less than the predetermined ground number stored in the first storage means having a storage capacity capable of storing a response message having the predetermined ground number, and the predetermined ground number. The response message stored in the second storage means having a storage capacity capable of storing the number of caller numbers and each of the same number of caller numbers are made to correspond one-to-one by the first correspondence means. Therefore, an automatic response is made by selectively using the response message corresponding to the caller number detected by the caller number detecting means for detecting the caller number when an outside line is received.

According to the first aspect of the present invention, an automatic response can be made by selectively using a desired response message corresponding to the caller number from among a plurality of response messages (a number equal to or less than a predetermined number of grounds). The above-described answering machine corresponding to the caller ID can be provided, and the answering machine service can be improved.

[0010] To achieve the second object, claim 2 of the present invention.
In the configuration of the first aspect, a third storage unit having a storage capacity capable of storing the transfer destination number of the predetermined number of grounds is provided, and the third storage unit has the same number as the number of the caller. In addition to storing a transfer destination number, second correspondence means for making a one-to-one correspondence between each of the transfer destination numbers and each of the caller numbers is provided, and After the automatic response, the call is automatically transferred to the transfer destination number corresponding to the caller number.

According to a second aspect of the present invention, each of the transfer destination numbers having the same number as the caller number stored in the third storage means having a storage capacity capable of storing the transfer destination number of the predetermined ground number is provided. Since each of the caller numbers is made to correspond one-to-one by the second correspondence means, the business message recorded at the time of the automatic response becomes the transfer destination number corresponding to the caller number after the automatic response. Automatically forwarded to

According to the second aspect of the present invention, the business message recorded at the time of the automatic response is transferred to a desired transfer destination number corresponding to the caller number among a plurality of transfer destination numbers (a number equal to or less than a predetermined number of grounds). It is possible to provide an answering machine corresponding to a caller number which can be transferred to a number, and an answering machine service can be improved.

[0013]

Embodiments of the present invention will be described below in detail with reference to the drawings. FIG. 1 is a diagram showing a configuration of a main part of an answering machine corresponding to a caller number according to a first embodiment of the present invention. As shown in FIG. 1, the call answering machine corresponding to the caller number according to the present embodiment includes a call circuit 2 connected to a call line (external line) 1, an answering machine 3, and a response message unit (first storage unit). ) 4, a caller number detector 5, a caller number memory (second storage means) 6, a CPU 7, and the like. FIG. 1 does not show general components (various keys, a handset, and the like) required for configuring the answering machine.

The call circuit 2 operates during normal call control. In addition, when a message from a caller is recorded in the message recording unit 3, when a response message is stored (recorded) in the response message unit 4, a message is recorded. It is activated when the message from the caller recorded in the recording unit 3 is reproduced, and when the response message stored (recorded) in the response message unit 4 is reproduced at the time of automatic response.

The answering machine 3 comprises, for example, an IC memory or a built-in tape recorder, and can record a message when a message is input from a sender. The recording form can be set to one of a form in which the input business message is sequentially added and recorded, or a form in which a new business message is overwritten on the immediately preceding business message.

The response message section 4 is composed of, for example, an IC memory, and has a storage capacity capable of storing a predetermined number (for example, 100 types) of response messages. In the response message section 4, for example, as shown in FIG. 1, a first response message is stored in "message number 00", a second response message is stored in "message number 01", and so on. By storing the XXth response message in "message number XX (X is an integer)", 100 types of response messages corresponding to "message numbers 00 to 99" can be stored at the maximum.

The caller ID detector 5 detects a caller ID (caller ID) at the time of an incoming call from the outside via the communication circuit 2 and inputs data of the detected caller ID to the CPU 7. In this case, the control program of the exchange that has jurisdiction over the calling-side telephone device supports the “caller ID notification service”, and the area of the called-side telephone device is set as the target of the “caller ID notification service”. In such a case, the caller ID detecting unit 5 is provided to enable the detection of the calling ID at the time of incoming call from outside.

The caller number memory 6 is, for example, a RAM and has a storage capacity capable of storing a predetermined number of ground numbers (the same number as the response message, for example, 100 types). As shown in FIG. 1, the caller number memory 6 stores a first caller number (caller ID) in “caller ID 00”, a second caller ID in “caller ID 01”, and Similarly, by storing the caller ID of the XXth in “caller ID XX (X is an integer)”, 100 kinds of caller IDs corresponding to “caller IDs 00 to 99” can be stored at the maximum.

The caller number memory 6 further stores the information shown in FIG.
As shown in (1), the message number of the response message section 4 is stored in order to associate each of the calling IDs with each of the response messages stored in the response message section 4 on a one-to-one basis. At this time, the message number stored in the caller number memory 6 functions as the first corresponding means.

The CPU 7 executes a control program shown in FIGS. 2 to 5 based on key data input from various keys (not shown) and a caller ID input from the caller number detector 5 to provide an answering machine corresponding to the caller number. Perform control.

FIG. 2 is a flowchart showing a control program for caller number registration control in the first embodiment.
This control program is started when a “registration mode” is entered by pressing a registration key (not shown). First, when a key input for caller number registration is performed in step 51, in the next step 52, the first caller number (caller ID) is registered in, for example, "caller ID 00" of the caller number memory 6 ( Is memorized). Hereinafter, the caller ID to be registered (call I
The above control program is repeated until the registration (storage) of D) is completed.

FIG. 3 is a flowchart showing a control program for message number registration control in the first embodiment. This control program is started when a registration key (not shown) is pressed to enter a "registration mode". First, when a key input for registering a message number is made in step 61, in the next step 62, the message number corresponding to the first caller number is registered in, for example, "calling ID00" of the caller number memory 6. (Remembered). Hereinafter, FIG. 3 until the registration (storage) of the message number to be registered is completed.
Is repeated.

FIG. 4 is a flowchart showing a control program of the response message recording control according to the first embodiment. This control program is activated when a "registration mode" is entered by pressing a registration key (not shown). First, in step 71, input of a response message (for example, voice input)
Then, in the next step 72, a response message corresponding to the first caller number is recorded (stored) in, for example, "message number 00" of the response message section 4.
Hereafter, recording (remembering) of all response messages to be recorded
The control program of FIG. 4 is repeated until the operation is completed.

FIG. 5 is a flowchart showing a control program of the automatic response control according to the first embodiment. This control program is started at the time of the automatic response. First, in step 81, the caller ID input from the caller number detector 5
Is compared with the caller ID stored in the caller ID memory 6. If the caller IDs of the caller IDs match, the control proceeds to step 82. If the caller IDs do not match, the control proceeds to step 83. To send a fixed message.

In step 82, it is determined whether or not a message number corresponding to the calling ID is stored in the caller number memory 6. If the message number is stored, the control proceeds to step 84, where the message number is stored. If not, control is passed to step 83 and a fixed message is sent. In step 84, the response message part 4
It is determined whether or not the response message corresponding to the message number is recorded (stored). If the response message is recorded, the control proceeds to step 85 to send the response message corresponding to the caller number. If the response message has not been recorded, the control proceeds to step 83 to transmit a fixed message.

Next, the operation of the present embodiment will be described. In the present embodiment, by executing steps 81-82-84-85 in FIG. 5, the calling ID that matches the calling ID detected by the calling number detection unit 5 and the message number corresponding thereto are stored in the calling number memory 6. If the response message is stored and the response message corresponding to the message number is recorded (stored) in the response message section 4, an automatic response is made using the response message.

According to the answering machine corresponding to the caller ID of the present embodiment, at the time of automatic answering, a plurality (the actual number of the calling ID, the message number, and the response message among the predetermined number of grounds are stored and stored). Response messages corresponding to each of the callers can be properly used as desired, and the answering machine service can be improved.

FIG. 6 is a diagram showing a configuration of a main part of an answering machine corresponding to a caller number according to a second embodiment of the present invention. The difference between the present embodiment and the first embodiment is that a transfer destination number memory 8 which is a third storage means is added, and a transfer destination address is added as data to be stored in the caller number memory 6. The other parts are configured in the same manner as in the first embodiment.

That is, the transfer destination number memory 8 of the present embodiment is composed of, for example, a RAM and has a storage capacity capable of storing a predetermined number of ground numbers (the same number as the above-mentioned caller numbers, for example, 100 types). I have. As shown in FIG. 6, the transfer destination number memory 8 stores a first transfer destination number in “transfer destination 00”, a second transfer destination number in “transfer destination 01”, and so on. XX to “Transfer destination XX (X is an integer)”
By storing the transfer destination numbers, 100 types of transfer destination numbers corresponding to “destination 00 to 99” can be stored at the maximum.

In addition, in addition to the data of the first embodiment, the caller ID memory 6 of the present embodiment stores each of the calling IDs in the transfer destination number memory 8 as shown in FIG. In order to make a one-to-one correspondence with each of the destination numbers, a destination address of the destination number memory 8 is stored. At this time,
The transfer destination address stored in the caller number memory 6 functions as a second corresponding means.

In the present embodiment, the CPU 7 executes the control programs shown in FIGS. 2 to 5 based on key data input from various keys (not shown) and a caller ID input from the caller number detector 5, and The automatic transfer control corresponding to the caller number is performed by executing the control programs shown in FIGS.

FIG. 7 is a flowchart showing a control program for transfer destination number registration control according to the second embodiment.
This control program is started when a “registration mode” is entered by pressing a registration key (not shown). First, when a key input for registering a transfer destination number is performed in step 91, in a next step 92, the first transfer destination number is registered (stored) in, for example, "destination 00" of the transfer destination number memory 8. You. Hereinafter, the above control program is repeated until registration (storage) of the transfer destination number to be registered is completed.

FIG. 8 is a flow chart showing a control program of the destination registration control in the second embodiment.
This control program is started when a “registration mode” is entered by pressing a registration key (not shown). First, when a key input for destination registration is made in step 101, the first destination is registered (stored) in, for example, "calling ID00" in the caller number memory 6 in the next step 102. . Hereinafter, the above-mentioned control program is repeated until the registration (storage) of the destination to be registered is completed.

FIG. 9 is a flowchart showing a control program for automatic transfer control according to the second embodiment. This control program is started after recording a business message (after an absence message) at the time of automatic response. First, in step 111,
The caller ID input from the caller ID detector 5 is compared with the caller ID stored in the caller ID memory 6, and if both caller IDs match, control proceeds to step 112, and the control proceeds to step 112. If the calling IDs do not match, the control ends.

In step 112, the caller number memory 6
It is determined whether or not the transfer destination corresponding to the calling ID is stored. If the transfer destination is stored, the control proceeds to step 113. If the transfer destination is not stored, the control is performed. Exit as it is. In step 113, it is determined whether or not the transfer destination number is stored in the transfer destination address of the transfer destination number memory 8, and if the transfer destination number is stored, the control proceeds to step 114, where the transfer destination number is determined. Is not stored, the control is terminated.

At step 114, a call for automatically transferring the message message recorded at the time of automatic answering to the transfer destination number is made, and at the next step 115, it is determined whether or not the transfer destination has answered this call. I do. Here, if the transfer destination responds, the control proceeds to step 116 to reproduce the message message recorded at the time of automatic answering, and if the transfer destination does not respond, the control proceeds to step 117. In step 117, it is determined whether or not a predetermined time set at the time of execution of step 114 has elapsed. Until the predetermined time has elapsed, control returns to step 114 to wait for a response from the transfer destination. The control advances to step 118 to perform a timeout process. Note that, as the time-out process, a process of performing a retransmission after a predetermined time has elapsed, or a process of terminating the control without performing any operation is used.

Next, the operation of the present embodiment will be described. In the present embodiment, by executing steps 111 to 116 in FIG. 9, the calling ID that matches the calling ID detected by the calling number detection unit 5 and the transfer destination corresponding thereto are stored in the calling number memory 6. And destination memory 8
If the forwarding number corresponding to the above forwarding destination is stored in the destination, the message that was recorded at the time of the automatic answering is automatically forwarded to the forwarding number, and if the forwarding destination answers, the message is The message plays.

According to the answering machine corresponding to the caller number of the present embodiment, there is a business message recorded at the time of automatic answering, and a transfer destination number corresponding to the caller number of the business message is stored. In this case, the message message recorded by the absence can be automatically transferred to the telephone device of the transfer destination number. Therefore, even when the caller ID corresponding answering machine of the present embodiment is not present, the message can be quickly transferred to a desired transfer destination, and the answering machine service can be improved. Can be.

In the first embodiment, the message numbers are stored in the caller number memory 6 in correspondence with the respective caller numbers. In the second embodiment, the message number memory 6 is stored.
The destination address is stored in association with each of the caller numbers.However, the present invention is not limited to this.For example, the message number and the transfer destination corresponding to each of the caller numbers are as described above. May be stored in a different memory, or may be stored in a newly provided memory.

[Brief description of the drawings]

FIG. 1 is a diagram showing a configuration of a main part of an answering machine corresponding to a caller number according to a first embodiment of the present invention.

FIG. 2 is a flowchart showing a control program of caller number registration control in the first embodiment.

FIG. 3 is a flowchart illustrating a control program of message number registration control in the first embodiment.

FIG. 4 is a flowchart showing a control program of response message recording control in the first embodiment.

FIG. 5 is a flowchart illustrating a control program for automatic response control according to the first embodiment.

FIG. 6 is a diagram showing a configuration of a main part of an answering machine corresponding to a caller number according to a second embodiment of the present invention.

FIG. 7 is a flowchart showing a control program of transfer destination number registration control in the second embodiment.

FIG. 8 is a flowchart illustrating a control program of destination destination registration control according to the second embodiment.

FIG. 9 is a flowchart illustrating a control program for automatic transfer control according to the second embodiment.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 Call line (outside line) 2 Call circuit 3 Answer recording part 4 Response message part (first storage means) 5 Caller number detection part 6 Caller number memory (second storage means) 7 CPU 8 Transfer destination number memory ( Third storage means)

Claims (2)

[Claims] 1. An answering machine having an answering machine function for automatically answering using a response message and recording a message from a caller when no answer is received when an outside line is received. A first storage unit having a storage capacity capable of storing a response message of the predetermined number of grounds or less in the first storage means, and a storage capacity capable of storing the caller number of the predetermined number of grounds A second storage unit having the same number of caller numbers as the response message is stored in the second storage unit, and each of the response messages corresponds to each of the caller numbers on a one-to-one basis. And a caller ID detecting means for detecting a caller ID at the time of an incoming call from an outside line, and corresponding to the caller ID detected by the caller ID detector. Caller ID corresponding telephone answering device being characterized in that so as to automatically respond with a reply message that. 2. A third storage means having a storage capacity capable of storing the transfer destination number of the predetermined number of grounds, wherein the third storage means stores the same number of transfer destination numbers as the caller number. In addition, a second correspondence means for making a one-to-one correspondence between each of the transfer destination numbers and each of the caller numbers is provided, and the business message recorded at the time of the automatic response is converted to the caller number after the automatic response. 2. The answering machine according to claim 1, wherein the call is automatically transferred to a transfer destination number corresponding to the caller ID.