JPH10340299A - Facility operating system - Google Patents

Abstract

(57) [Summary] [Problem] Passengers visiting the theme park are obliged to present tickets when using the facilities in the facility, but it is awkward for visitors visiting for extraordinaryness It was a moment to do. There is a need for a device that turns this kind of activity into enjoyment for customers. SOLUTION: Information for identifying each attraction is stored, and the attraction used by each customer is stored in the order of use in association with the barcode of the ticket held by each customer. When a return trip is made from the theme park, the travel route in the park for the day is displayed on the map in the park, so that it can be a souvenir unique to the user. Further, the appearance of each attraction may be recorded as an image.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a facility management system for a facility such as a so-called amusement park or a theme park provided with a plurality of playground equipments and attractions, and more particularly to a user who uses these theme parks. The present invention relates to a facility management system that uses tickets such as admission tickets that require mobile phones.

[0002]

2. Description of the Related Art Conventionally, facilities called so-called theme parks include a theater-type facility for displaying images and a ride-type facility for riding passengers on a vehicle, and a stage-type facility for showing shows and plays by dancers and the like. It is composed of a plurality of facilities, such as facilities, parade-based facilities using musical instruments, neon lights, and the like, and restaurant-based facilities that can eat and drink. Also,
A user who uses these facilities can pay various entrance fees to the facilities and use various facilities while paying a usage fee predetermined for each facility.

[0003] However, paying a usage fee every time each facility is used is a very troublesome act for the customer, and therefore, during a predetermined period, some facilities typified by a restaurant system or the like must be used. Apart from this, tickets have been provided that indicate that all other facilities are free to use.

[0004]

However, such a recreation facility called a theme park has a valuable value in amusement of the user, so that the restrictions on the user should be reduced as much as possible. Because the act of presenting a ticket is based solely on the facility management's request to prevent unauthorized use of tickets, customers could feel annoying, but could not find joy or enjoyment .

[0005] Further, since the facilities in such a theme park have a difference in the degree of popularity, the usage of each facility can be uneven, and the facilities can be divided into very crowded facilities and relatively sparse facilities. . This creates a situation in which the waiting time of the user becomes longer, and it becomes impossible to spend a comfortable time.

[0006] Further, it is informed that such a very crowded facility requires a long waiting time only after arriving in front of the facility. This delays the user's decision to replace the equipment with other ones, forcing the user to useless time and effort, and thus depriving the user of fun.

SUMMARY OF THE INVENTION The present invention has been made to solve the above-mentioned problems, and provides a facility management system in which presenting or finding tickets such as an admission ticket itself creates one enjoyment. The purpose is to:

Another object of the present invention is to provide a facility operation system in which a user finds the same value for each of the facilities in the facility, thereby alleviating the concentration of the users on specific facilities. Aim.

[0009] Further, a facility operation system capable of reducing wasted time and labor consumption of the customer by notifying the waiting time for the user to use the facility without going to the vicinity of each facility. This is also an object of the present invention.

[0010]

According to a first aspect of the present invention, there is provided a facility operation system for operating a facility including a plurality of facilities, wherein each of the facilities comprises: Equipment identification information storage means for storing equipment identification information for identifying the equipment, portable information means that is portable by a user using the facility and stores predetermined first information, Equipment usage status identification means for identifying the usage status of the equipment by the user based on the first information; and predetermined second information based on the usage status identified by the equipment usage status identification means. And an information output means for outputting the information.

In such a facility operation system, the facility identification information storage means stores facility identification information for identifying each of the plurality of facilities. The mobile information means stores or records predetermined first information that is portable to each user who uses the facility. The equipment use status identification means identifies the use status of the equipment by the user based on the equipment identification information and the portable information means. The information output means outputs predetermined second information based on the identification result of the equipment use status identification means.

As described above, the facility operation system according to the first aspect identifies the degree of congestion based on the portable information means carried by the user, and associates the degree of congestion with the equipment identification information of each facility. As a result, the degree of congestion for each facility in the facility can be determined without bothering the staff of the facility.
Can be easily identified. Further, the information is output by the information output means, so that the user can know the degree of congestion of the equipment without going to the vicinity of the equipment, thereby preventing waste of time and labor.

The facility management system according to a second aspect stores the facility identification information and the first information in association with each other based on the use status identified by the facility use status identification means. It is characterized in that the use status storage means and the information output means include image output means for outputting a predetermined image based on the equipment identification information and the first information.

In such a facility operation system, the use status storage means stores the equipment identification information and the information stored or recorded in the portable information means in association with each other based on the identification result of the equipment use status identification means. The image output means outputs an image based on the information stored in the use status storage means.

As described above, in the facility operation system according to the second aspect, the facility identification information of each facility used by the user is stored and stored in association with the portable information means held by the user. It is possible to check what kind of equipment the user has used. Furthermore, since images can be output based on the information, it is possible to provide guidance on the next facility to be used and to display the use results of the facilities that have been used so far, giving users new enjoyment. Can be provided.

In the facility management system according to a third aspect of the present invention, the facility use status identifying means includes use time identifying means for identifying a use time during which the user has used the facility, and the use status storage means. Is configured to store the use time identified by the use time identification means in association with the equipment identification information and the first information, and the image output means, based on the use time, The apparatus is characterized in that it is configured to output a moving route through which the user moves through each of the facilities.

In such a facility operation system, the use time identification means in the equipment use status identification means identifies the use time during which the user has used the equipment. The use status storage means stores the use time identified by the use time identification means in association with the equipment identification information and the first information stored or recorded in the portable information means. The image output means outputs a moving route of the user between the facilities based on the use time stored in the use state storage means.

Thus, the facility operation system according to the third aspect examines the use time of each facility for each user,
Since the information is stored in association with each facility for each user, the order and route of the facilities used for each user can be easily created. Furthermore, since the image output means outputs the travel route of the user based on the information, by combining with the map in the facility, it is possible to determine how the user traveled around the facility. . As a result, the improvement point and the know-how of the use method of the facility can be given to the user, or the user can be aware of it. Also,
The image that combines the map in this facility and the travel route of the user is unique information of each user and information only for the day of use, so it has uniqueness and valuableness, It will be the best souvenir.

In the facility management system according to a fourth aspect, the facility includes image data input means for inputting the figure of the user as human image data, and the use state storage means includes the human image data. Is stored in association with the equipment identification information and the first information, and the image output means is configured to output the predetermined image based on the human image data. Features.

In such a facility operation system, the image data input means of the equipment inputs the figure of the user as human image data. The usage status storage means stores the human image data in association with the equipment identification information and the information stored or recorded in the portable information means. The image output means outputs an image based on the human image data stored in the use state storage means.

As described above, the facility management system according to the fourth aspect is a facility for acquiring the user's use of each facility as human image data, and further identifying the human image data for the facility. Since the information is stored in association with the identification information and the portable information means of each user, it is possible to output, as necessary, an image of the form used in the desired facility when necessary. In addition, it can provide a new pleasure of seeing the user using the equipment, which is usually considered difficult, and the user can get his or her own souvenir .

Further, the facility operation system according to claim 5 is characterized in that the user is configured to recover predetermined data by collecting at least two or more pieces of the facility identification information. .

As described above, the facility operation system according to the fifth aspect can provide one data to a user by using a plurality of facilities, and by using the data as identification information, A new service can be provided to a user who uses a plurality of facilities. As a result, in addition to the user's enjoyment of enjoying the facilities,
A new way of enjoying using multiple facilities can also be obtained.

Further, the facility management system according to claim 6 is characterized in that the user recovers predetermined data by collecting the facility identification information of all facilities of the facility. And

As described above, the facility operation system according to claim 6 can provide one data to the user by using all the facilities, and thus wants a new service obtained from the provided data. For the user, all facilities have the same use value. Therefore, it is possible to reduce the concentration of the users on the specific equipment, which leads to the reduction of the unpleasant waiting time for many users.

In the facility management system according to a seventh aspect, the portable information means includes the use state storage means, and the facility use state identification means writes the facility identification information into the portable information means. It is characterized by comprising equipment identification information writing means.

In such a facility management system, the use state storage means is provided in the portable information means, and the equipment identification information writing means writes the equipment identification information into the portable information means.

As described above, in the facility operation system according to the seventh aspect, since the individual portable information means held by the user is used as the use state storage means, even if a large number of users use the portable information means, a large amount of portable information is used. Just prepare the means,
There is no need to construct a large-scale information management system or prepare a large-capacity storage device, and a facility operation system can be created at a low cost for the facility side.

The facility management system according to claim 8 is characterized in that the information output means is an image display means such as a CRT.

As described above, the facility management system according to claim 8 can display information as an image, and can provide information to a user in various situations.
It can be presented quickly and does not make the user wait.

Further, the facility operation system according to the ninth aspect is characterized in that the information output means is printing means for printing on a recording medium such as paper.

As described above, the facility operation system according to the ninth aspect prints out information on a recording medium, so that it is possible to provide an optimum souvenir for the user and to provide new enjoyment. Become.

[0033]

Embodiments of the present invention will be described below with reference to the drawings. First, the configuration of a theme park as a facility will be described with reference to FIG.

The theme park 0 has a ticket counter 5 for selling entrance tickets to the theme park 0, an output center 4 for souvenirs and other souvenirs, and an entrance ticket to present the entrance to the theme park. Allowed entrance 3
And facilities outside the park, such as the Central Management Center 2 that collects, controls, and manages various information related to theme parks, and facilities inside the park 8
It is constituted by. The in-park facilities 8 include play facilities such as a roller coaster and a merry-go-round, eating and drinking facilities such as restaurants and fast foods, appreciation facilities for performing shows and parades, and rest facilities such as toilets and benches. The individual out-of-park facilities and in-park facilities are configured to be communicable with the central management center 2.
The facility 8 in the garden will be referred to as an attraction 8 hereinafter.

Next, the detailed configuration of the facility will be described with reference to FIG. The theme park as a facility includes a central management center 2, an output center 4, and a plurality of attractions 8 as facilities.

The central management center 2 includes a CPU 12 for controlling various operations, a hard disk 14 as a use status storage unit for storing various information, and a communication unit 10 for communicating with various facilities. The output center 4 includes a CPU 20 for controlling various operations, a bar code reading unit 22 for reading bar code information, a hard disk 24 for storing information, a display unit 27 as an image output unit and an image display unit, A printing unit 26 serving as an output unit and a printing unit, and a communication unit 2 for communicating with various facilities
8 are configured. The attraction management unit 8 includes a CPU 30 for controlling various operations, identification data 31 as equipment identification information storage means storing unique information for identifying each attraction, and a bar for reading barcode information. A code reading unit 32, a hard disk 34 for storing information, a timer 36 as use time identifying means capable of measuring time, a digital camera 38 as image data input means, and communication for communicating with various facilities. The unit 28 is configured.

Each user of the theme park 0 holds a part of the ticket 6, and a bar code readable by the bar code reading unit 32 and the bar code reading unit 22 is formed on the ticket 6. . The communication units 10, 28, 40, 42 are connected so as to be able to communicate with each other.

Next, an outline of the operation of the theme park 0 having the above configuration will be described with reference to FIG.

First, the user purchases an admission ticket to the theme park 0 (hereinafter referred to as ticket 6) at the ticket counter 5 (S2), and presents the ticket 6 at the entrance 3 to enter the theme park. Enter the park (S4). Then, the user uses various attractions 8 according to individual wishes. Here, when the user enters an attraction to use the attraction 8 (S6), the presentation of the ticket 6 is required at the entrance, and the bar code recorded on the ticket 6 by the bar code reading unit 32 is displayed. Information is read (S8).

Then, the CPU 30 reads the time of the timer 36 (S10) and operates the digital camera 38 to acquire a face image of the user as image data (S12). Then, the barcode information, the time information, and the face image data are associated and stored on the hard disk 34 (S14). Note that this step S10 corresponds to the use time identifying means, and step S12 corresponds to the image data input means.

Then, the CPU 30 constantly monitors the time of the timer 36, and identifies whether or not the communication time with the central management center 2 has come (S16). If it is determined that the communication time has come (Yes), the CPU 30 requests the CPU 12 of the central management center 2 to start communication (S).
18). Then, when communication becomes possible, the CPU 30 transmits the identification data 31 for identifying the attraction, and transmits the information of the hard disk 34 stored in step S14 (S20). Then, the CPU 12 receives the information and stores the identification data for identifying the attraction, the time information, and the face image data in association with the barcode information as an address on the hard disk 14 (S22). With this operation, it is possible to identify which user used which attraction and when. That is, steps S20 and S22 correspond to the equipment use status identifying means.

Then, the user determines whether or not to use the next attraction 8 (S24). Here, if it is decided not to use the ticket (No), the user leaves the theme park and goes home, but before that, the ticket held by each user from the output center 4 near the entrance 3 6 is presented (S26). When the barcode reading unit 22 of the output center 4 reads the barcode information described in the ticket 6, the CPU 20 transmits the barcode information to the CPU 12 of the central management center 2, and the information indicating the usage status of the user Request to send (S
30). The CPU 12 searches for usage information from the hard disk 14 based on the barcode information, and transmits the relevant information to the output center (S32). The CPU 20 of the output center 4 receives the information, forms image data based on the data, and outputs the image data from the printing unit 26 (S34).

The image data is formed in the following procedure. First, a map showing the entire theme park is stored as image data (hereinafter, map data) in the hard disk 24. Note that this map data may be stored in the hard disk in the form of a bitmap, or may be stored in a page description language such as PostScript. Various image data are added to the map data based on the information transmitted in step S32. First, by referring to the time information acquired in step S10, it is possible to identify in what order the user has used the attractions in the theme park. Image data of lines and footprints is added to the map data so that the user's use route can be determined according to the order. Then, the face image data acquired in step S12 is added near the area corresponding to the acquired equipment. By performing such a procedure, the image data output in the step S34 becomes a map as shown in FIG.

Such a map is unique to the user and can be created only on that day, and is an optimum souvenir for the user. Also, no matter how many times you use the facility, different images are output each time,
It can be regarded as a souvenir that does not get tired. It should be noted that the procedure S34 capable of outputting such an image is printing means,
An image output unit and an information output unit are configured.

If it is determined in step S16 that the communication time has not elapsed (No), a series of operations from steps S18 to S22 are not performed. Further, when the user wants to go to the next attraction in step S24 (Ye
s) A series of steps S6 to S24 is repeated until the return route is determined.

Further, in the above-described first embodiment, the output center 4 is arranged outside the park, but it is naturally possible to arrange the output center 4 inside the park. Although the example in which the output of the image data is performed by the printing unit 26 has been described, the output may be an output from the display unit 27 such as a CRT.

Further, the example showing the moving route in the garden has been described above, but the output contents need not be limited to this. For example,
A plurality of model use routes of attractions described in a theme park guidebook or the like are stored in advance, and the user's preference type is identified by comparing each use route with the user's actual use route. A recommended attraction not yet used may be displayed by comparing the equipment of the model use route specified by the preference type with the equipment actually used. Also, the content recommending an efficient use route may be displayed. For example, if you use a crowded attraction during the daytime and stay for a long time at a rest area where you are at night, It may be a display of content recommending that popular attractions be used.

Next, the configuration of the second embodiment will be described with reference to FIG. The same elements as those in the configuration of the first embodiment are given the same numbers, and the detailed description is omitted.

Each user of the theme park has a portable terminal 50 as form information means capable of wireless communication. A CPU for controlling various operations is provided in the mobile terminal 50.
52, a storage unit 54 for storing and saving various information, and a wireless communication unit 56 capable of wireless communication. This wireless communication is a generic term including optical communication using infrared light called IrDA and a method using amateur radio, and is not intended to be limited to a specific method.

In the output center 4, a wireless communication unit 23 capable of wireless communication with a portable terminal 50 owned by each user is provided.
Is configured. The attraction 8 also includes a wireless communication unit 33 capable of wireless communication. still,
In the second embodiment, it is assumed that the output centers 4 are arranged everywhere in the theme park (however, their positions are not explicitly shown in FIG. 1). Further, although simply described as wireless communication, this may be optical communication using infrared light represented by IrDA or the like.

Next, a detailed operation of the second embodiment will be described with reference to FIG.

The user enters the theme park and enters a desired attraction 8 (S40). A transmitter of the wireless communication unit 33 is provided near the entrance of the attraction 8, and wirelessly transmits information on the current time, for example, every 10 minutes (S42). At this transmission time, the wireless communication unit 56 of the portable terminal 50 held by the user who was near the transmitter (that is, near the entrance) receives the time information,
The CPU 52 stores the information in the storage unit 54 (S
44).

The entered user waits for a while until reaching the entrance of the attraction. When the vehicle arrives near the entrance, the portable terminal storing the time information transmits a signal requesting that the time information be returned from the transceiver of the wireless communication unit 33 arranged near the entrance ( S46). Then, the portable terminal 50 storing the time information in the vicinity of the entrance returns the time information stored in the storage unit 54 and deletes the time information in response to the request (S48).

The CPU 30 of the attraction 8 calculates the average waiting time of the customer by comparing the time information returned from each portable terminal with the time information of the timer 36 (S50). Thereafter, the CPU 30 communicates with the CPU 12 of the central management center 2, and transmits the average standby time obtained in step S50 in association with the identification data 31 for identifying the attraction 8 (S52). Incidentally, a series of flows from the steps S42 to S52 correspond to the equipment use status identifying means. The CPU 12 of the central management center 2 stores this information in the hard disk 14 (S5).
4).

Then, when the CPU 20 of the output center 4 provided at each place in the park identifies the elapse of a predetermined time with reference to a timer (not shown), the CPU 20 of the central management center 2
It requests U12 to transmit data (S56). CPU1
2 receives the information, and transmits the average standby time associated with the identification data for identifying each attraction stored in the hard disk 14 (S58).
Then, based on the average waiting time and the identification data for identifying each attraction, information indicating a waiting time situation as shown in FIG. 7 is displayed on the display unit 28 (S6).
0). This procedure corresponds to information output means.

As described above, since various information can be output based on information from the portable information means carried by the user, the current information can be presented to the user in real time, and Convenience can be improved. Further, in addition to the above-described operation, the information may be processed and output based on information according to a request of an individual user in response to the request. For example, if the user reads “3 pm
At the output center, the CPU 20 searches for an attraction that ends by that time in consideration of the travel time to the attraction, the standby time, and the like, and presents it to the user. You may. Further, this type of information such as the standby time may be based on only the information at that time of the day, or may be adjusted with reference to past information. For example, 11:00
Since customers often eat meals by the time, restaurant-based attractions tend to have a longer wait time, while other attractions have a shorter wait time. Adjustments may be made.

The configuration shown in FIG. 5 can also perform the operation shown in FIG. The operation of the third embodiment will be described with reference to FIG.

When the user enters the theme park (S70), the user enters the desired attraction 8 (S72). Upon entering the attraction 8, the identification data 31 which is information unique to each attraction 8 is transmitted from the wireless communication unit 33 (S74). Then, the portable terminal 50 receives the information, and stores the identification data 31 in the storage unit 54 (S76). This step S76
The operation of storing the identification data 31 in the storage unit 54 corresponds to the equipment identification information writing unit, and the storage unit 54 corresponds to the usage status storage unit. That is, steps S74 and S7
Numeral 6 also constitutes equipment use status identifying means together with the means described later.

Then, the user decides whether or not to go to the output center 4 (S78). When the user decides to go to the output center 4, the user goes to the output center 4 and presents the portable terminal 50 owned by the user. The CPU 20 of the output center 4 checks the information stored in the storage unit 54 in the mobile terminal 50 using the wireless communication unit 23 (S80).

Then, the CPU 20 identifies whether or not predetermined information is stored (S82). If the information is identified (Yes), the CPU 20 provides a predetermined souvenir according to the information. (S84). This step S82 also constitutes the equipment use status identifying means, and step S84 corresponds to the information output means. Further, the souvenir may be the identification data itself stored in step S76.

With the spread of PCs (personal computers) that handle digital signals as in recent years, digital signals themselves are finding value. That is, the identification data may be image data capable of reproducing a character representing the theme park on a PC, or may be data capable of restoring the character by analyzing with a predetermined program. ,
The program itself that can reproduce a character or the like may be used. Furthermore, it may be configured such that such information can be restored only by collecting identification data of attractions as a plurality of facilities. further,
The information may be restored by collecting identification data of all the facilities in the facility.

As described above, when the digital signal that can be collected at the attraction is recognized as one value by the user, the theme park can meet various demands. In this way, a facility that can respond to more demands can reduce the situation where users are concentrated in a specific facility or time zone. In other words, this has the effect of reducing the degree of congestion of the facility, which has the advantage of the facility being able to operate the facility constantly, but the merit of the user being able to enjoy the facility with ample space is very significant. large.

If it is determined in step S78 that the user does not go to the output center yet (No), the process returns to step S72 to visit another attraction. Step S82
If the predetermined information has not been collected (No), the memorabilia cannot be received, and the user will then take a desired action according to the individual situation or request. Although the flowchart of FIG. 8 describes a situation where the user visits another attraction for the purpose of collecting further information, the user may return home as it is or return to the next day to restart the collection.

[0064]

As is apparent from the above description, the facility operation system according to the first aspect identifies the degree of congestion based on the portable information means carried by the user, and determines the degree of congestion. By associating the facility with the facility identification information of the facility, the degree of congestion of each facility in the facility can be easily identified without bothering the persons involved in the facility. Furthermore, since the information is output by the information output means,
The user can know the degree of congestion of the equipment without going to the vicinity of the equipment, and can prevent waste of time and labor.

In the facility operation system according to the second aspect, the equipment identification information of each equipment used by the user is stored and associated with the portable information means owned by the user. You can check what kind of equipment the person used. Furthermore, since images can be output based on the information, it is possible to provide guidance on the next facility to be used and to display the use results of the facilities that have been used so far, giving users new enjoyment. Can be provided.

In the facility operation system according to the third aspect, the use time of each facility for each user is checked, and the information is stored in association with each facility for each user. The order and route of the equipment used for each can be easily created. Furthermore, since the image output means outputs the travel route of the user based on the information, by combining with the map in the facility, it is possible to determine how the user traveled around the facility. . As a result, the improvement point and the know-how of the use method of the facility can be given to the user, or the user can be aware of it. In addition, since the image obtained by combining the map in the facility and the travel route of the user is full of use information of each user, the image can be taken back as a record.

In the facility management system according to the fourth aspect, a figure used by a user in each facility is acquired as person image data, and the person image data is stored in the use state storage means as facility identification information or portable information. It is stored in association with the means, and based on it, it is output so that the user's own use in various facilities can be visually recognized, so that the user who looks at the output can easily spend time at this facility And offer new fun.

In the facility operation system according to the fifth aspect, since one data can be provided to the user by using a plurality of facilities, a plurality of facilities can be provided by using the data as identification information. New services can be provided to users who use the equipment. Thereby, in addition to the user's enjoyment of enjoying the facilities, a new enjoyment of using a plurality of facilities can be obtained.

In the facility operation system according to the sixth aspect, one data can be provided to the user by using all the facilities, so that the user who wants a new service obtained from the provided data can be provided. Means that all facilities have the same utility value. Therefore, it is possible to reduce the concentration of the users on the specific equipment, which leads to the reduction of the unpleasant waiting time for many users.

In the facility operation system according to the seventh aspect, since the individual portable information means held by the user is used as the use status storage means, even if a large number of users use the portable information means, a large number of portable information means can be used. It is only necessary to prepare, and there is no need to construct a large-scale information management system or prepare a large-capacity storage device, so that a facility operation system can be created at a low cost for the facility side.

Further, since the facility operation system according to the eighth aspect can display information as an image, the information can be provided to the user in various scenes and can be presented quickly, and the user waits. I will not let you.

Further, since the facility operation system according to the ninth aspect prints out information on a recording medium, it is possible to make the souvenir an optimum souvenir for the user and to provide new enjoyment.

[Brief description of the drawings]

FIG. 1 is a diagram illustrating an outline of a configuration according to an embodiment of the present invention.

FIG. 2 is a block diagram illustrating a configuration according to the first embodiment.

FIG. 3 is a flowchart for explaining an operation in the first embodiment.

FIG. 4 is a diagram illustrating an example of image output according to the first embodiment.

FIG. 5 is a block diagram illustrating a configuration according to a second embodiment.

FIG. 6 is a flowchart for explaining the operation in the second embodiment.

FIG. 7 is a diagram illustrating an example of image output according to the second embodiment.

FIG. 8 is a flowchart for explaining an operation in the third embodiment.

[Explanation of symbols]

 2 Central Management Center 4 Output Center 6 Ticket 8 Attractions 12 CPU 14 Hard Disk 20 CPU 22 Barcode Reading Unit 23 Wireless Communication Unit 26 Printing Unit 27 Display Unit 30 CPU 31 Identification Data 32 Barcode Reading Unit 33 Wireless Communication Unit 34 Hard Disk 36 Timer 38 digital camera 50 portable terminal 52 CPU 54 storage unit

Claims (9)

[Claims] 1. A facility operation system for operating a facility composed of a plurality of facilities, wherein: facility identification information storage means for storing facility identification information for identifying each facility; and a user using the facility is portable. Mobile information means for storing predetermined first information; and equipment use state identification means for identifying the use state of the equipment by the user based on the equipment identification information and the first information. And an information output means for outputting predetermined second information based on the use status identified by the equipment use status identification means. 2. A use status storage means for storing the equipment identification information and the first information in association with each other based on the use status identified by the equipment use status identification means, and the information output means. 2. The facility operation system according to claim 1, further comprising image output means for outputting a predetermined image based on the equipment identification information and the first information. 3. The facility use status identifying means includes use time identifying means for identifying a use time during which the user has used the facility, and the use status storage means is identified by the use time identifying means. The usage time is determined by the equipment identification information and the first
Wherein the image output means is configured to output a travel route along which the user travels through each of the facilities, based on the use time. The facility management system according to claim 2. 4. The facility includes image data input means for inputting the figure of the user as human image data, and the use status storage means stores the human image data in the facility identification information and the first information. 4. The image processing device according to claim 2, wherein the image output unit is configured to output the predetermined image based on the human image data. 5. Facility management system described. 5. The facility operation system according to claim 2, wherein the user is configured to recover predetermined data by collecting at least two or more pieces of the facility identification information. 6. The facility operation system according to claim 5, wherein said user is configured to recover predetermined data by collecting said facility identification information of all facilities of said facility. . 7. The portable information means includes the use state storage means, and the facility use state identification means includes facility identification information writing means for writing the facility identification information into the portable information means. The facility management system according to any one of claims 2 to 6. 8. The facility management system according to claim 1, wherein said information output means is an image display means such as a CRT. 9. The facility operation system according to claim 1, wherein said information output means is a printing means for printing on a recording medium such as paper.