JPH1040434A - System and method for managing member - Google Patents

Abstract

PROBLEM TO BE SOLVED: To obtain a system capable of obtaining information necessary for management and accurately and easily executing various calculation from the obtained information by previously inputting information related to respective members, reading out the inputted information in a non-contact state and processing the read information SOLUTION: Personal information (2nd information) such as ID codes, names, ages necessary for members to be invited are previously inputted and registered in a computer 9. When a member owing a card 1 to which information capable of identifying the member is inputted enters into a meeting place, necessary information (1st information) is read out from the card 1 in a non-contact state by a transceiver 3 installed in a gate or the like. The read 1st information is inputted to the computer 9 through a connection line 4. The computer 9 receiving the 1st information compares the 1st information with the 2nd information, and when the contents of both the information coincide with each other, inputs the entrance time, place, etc., of the member.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

The present invention relates to a member management system and a member management method. More specifically, it relates to the management of entry and exit of customers, employees, affiliates, and the like in places where commercial activities are performed.

[0002]

2. Description of the Related Art Conventionally, management of people entering / leaving at places where commercial activities are performed (for example, management of the situation of people entering / leaving at event venues, or situation of entering / leaving of customers, employees, related businesses, etc. in a company). In such a case, a method of using a time card, visually observing by a guardman, or using a contact-type card such as a magnetic card so that the person or an administrator manages the time every time is employed.

[0003] The management of customer entry / exit at the company is performed by manually recording the time at which a customer came to the company and the time at which the customer left the company. Similarly, the management of the employee by the time card is performed by the employee himself / herself passing the time card through a machine and printing the required time on the time card.

[0004]

However, when managing the entry and exit of customers in a company, since the management is performed by bookkeeping, the average number of visits or visits by a certain customer to the company is considered. In order to know the staying time, a person has to look at what has been recorded and calculate it, which poses a problem of poor workability.

[0005] Further, when managing employees using a time card, there is a problem that the work efficiency is poor because the calculation of overtime hours is performed by a person reading from the time card.

In the case where a customer is managed by using a contact card such as a magnetic card, there is a problem that reading becomes impossible due to wear of the contact surface.

In other words, in the conventional method of managing employees and customers, various calculations (such as the number of visits or overtime hours) from the obtained information (such as the time of entering and leaving) must be performed by human eyes. However, there is a variety of problems with the member management system, such as the fact that the input must be made again to the computer or the like while checking, and the work efficiency is extremely poor and the calculation may be erroneous.

The present invention has been made in order to solve the above-mentioned problems, and it is possible to obtain information necessary for management, such as entry and exit times, personal information of members, and the obtained information. It is an object of the present invention to provide a member management system and a management method that can perform various calculations (calculations such as the number of visits or overtime hours) accurately and easily from a member.

[0009]

Means for Solving the Problems The invention according to claim 1 according to the present invention, which has been made to solve the above problems, comprises a plurality of information holding means in which necessary information on each member is input in advance, It is characterized by comprising an information holding means, a reading means for reading the information inputted to the information holding means in a non-contact manner, and a processing means for processing the read information.

It is preferable that the member management system according to the present invention further include a writing unit, as described in claim 3, because the information in the information holding unit can be updated.

In the member management system according to the present invention, it is preferable that the information holding means has a memory so that information can be read and written to the information holding means in real time.

In the member management system according to the present invention, when the reading means includes a sensor, it is determined that a person has actually entered or exited when the person crossed the sensor. It is preferable because if it does not cross, it can be determined that the person has just passed in front of the sensor.

According to the member management method of the present invention, necessary first information on each member is input to a plurality of information holding means in advance and provided at a predetermined location. The reading means reads the first information from the information holding means without contacting the information holding means (in a non-contact manner), and processes the read first information by the processing means connected to the reading means. Therefore, it is possible to manage members without a human being involved in a series of flows processed by the processing means from the step of reading the first information by the reading means from the information holding means. It is.

According to a seventh aspect of the present invention, there is provided a member management method according to the first aspect.
As described, it is preferable to compare the first information with the second information because the processing can be performed relatively easily and at high speed without complicated processing. Further, the processing in the processing device according to claim 8 can be realized by an operation related to the identification of a member according to claim 9.

The member management method of the present invention is described in claim 8.
As described, the first information and the second information include information capable of specifying individual members, and performing an operation related to specifying members in the processing device includes the first information and the second information.
Is different from the above information, it is preferable because it can be determined that an unregistered member has entered.

According to a ninth aspect of the present invention, in the member management method according to the ninth aspect, after processing is performed by the processing device, third information obtained by the processing performed by the processing device is written. It is preferable because new information is always input to the information holding unit, and the information holding unit and the reading unit can exchange information in real time.

The member management method of the present invention is described in claim 1
0, the information holding means is a prepaid card, the necessary first information regarding the member is the balance of the prepaid card, and the processing means inputs a usage amount to the information and sets a new balance. It is preferable that the third information written in the prepaid card be the new balance because the information holding means can be used as a prepaid card having an ID function.

In the member management method according to the present invention, the first information for specifying the member input to the information holding means in advance and the member input to the processing means are specified. When the second information for matching is found, the member is made to enter a predetermined position.

[0019]

DESCRIPTION OF THE PREFERRED EMBODIMENTS One embodiment of the present invention will be described below with reference to the drawings. FIG. 1 is a block diagram showing an embodiment of a member management system according to the present invention.
FIG. 2 is a block diagram showing another embodiment of the member management system of the present invention.

In the present invention, members generally mean "persons" to be managed by a manager, such as employees, related companies, customers, and members. The term “management” refers to managing the time of member entry / exit and the like, and calculating the information to know other information from the entry / exit time.

First, an apparatus constituting the member management system according to the present invention will be described in detail. The information holding means according to the present invention is realized by the card 1 in FIG. The card 1 has a built-in memory such as an IC and a detachable battery, and the memory is preliminarily input with necessary information such as member's personal data such as member's name, age and ID code. . Further, the card 1 has a transmitting device and a receiving device (hereinafter, simply referred to as “transmitter / receiver”) built therein. The information to be input for one card 1 was information on one member.

The card 1 may be read only after information about the member is once input, or may be updated (information is written on the card). When the information on the card 1 is updated, the management system is provided with a writing unit for writing information on the card 1.

Next, as a reading means for reading the information inputted to the card 1, a transceiver 3 using a radio wave of a certain frequency which is non-contact with the card 1 is used. Therefore, in the present invention, the card 1
And the transceiver 3 have a function of transmitting and receiving in both directions, so that the card 1 can be used repeatedly without making the card 1 unreadable due to wear. In addition, if the transmitter / receiver 3 is provided with the sensor 2, more accurate information on the entry / exit of members can be obtained.

The sensor 2 and the transceiver 3 are connected to a combining connector 5 via a connection line 4. The combining splicer 5 is a processing unit that synchronizes with the timing of input between the sensor 2 and the transceiver 3 and further connects information obtained by the sensor 2 and the transceiver 3 to the combining splicer 5. It has a function of transmitting to the computer 9. When there are a plurality of sensors 2 and a plurality of transceivers 3, each of the composite connection devices 5 is connected by the connection line 6, and the information read by each of the transceivers 3 is a processing unit through the composite connection device 5. The data is input to the computer 9 and processed.

Although a personal computer can be used as the computer 9, a dedicated machine can also be used. As long as the dedicated machine has a central processing unit, a memory, an external storage device and an input / output interface, and can store data and control connected devices using dedicated software, this is not necessarily required. It is not limited.

Further, the computer 9 is connected with a screen display device (for example, a monitor, a liquid crystal display device, a display, etc.) 8 for displaying the result of the processing obtained by the computer 9 and a printer 7. The result can be output to If a keyboard 10 is further connected to the computer 9, the operator can input a command or the like from the keyboard 10 and output the result at a desired time.

When the member management system of the present invention is used in a plurality of affiliated companies such as chain stores and it is necessary to summarize data of all the affiliated companies, as shown in FIG. Are connected to respective affiliated companies through a modem 11 and a public (or dedicated) communication line 12. By configuring the management system in this way, it is possible to manage not only data of one company but also data of related companies at low cost.

By configuring the management system in this manner, the manager can easily obtain information on the members, and further process the information on the members read by the transceiver 3 by the computer 9,
For example, when the card 1 is used as a time card, it is possible to obtain information necessary for management without human observation or calculation.

[0029]

Next, a method of managing members using the management system configured as described above will be described in detail with reference to specific examples.

<First Embodiment> In this embodiment, a management system is used for the entry and exit of customers and related persons to and from event venues during commercial activities. Therefore, the members in this embodiment are customers, employees, and related persons.

First, personal information that is necessary second information of the member to be invited, such as an ID code, name, age, address, gender, etc., is previously input to the computer 9 in FIG. 1 and recorded. Of the personal information input to the computer 9, at least information that can identify each member is input to the card 1, and the member holds the card 1.

When a member holding the card 1 enters the venue, necessary information (hereinafter, referred to as first information) from the card 1 is transmitted wirelessly, that is, in a non-contact manner, by a transceiver 3 installed at a gate or the like. Is read in. At this time, the member only holds the card 1,
There is no need to bring the card closer to. Because the transceiver 3
This is because the first information can be read from the card 1 regardless of the position of the card 1 by a signal transmitted from the card 1 at a predetermined time interval.

The first information read by the transceiver 3 is R
Computer 9 through connection line 4 such as S-232C
Is input to Here, whether a person has actually passed the place where the transceiver 3 is installed, or simply
In order to determine whether the vehicle has just passed the sensor, the sensor 2 is provided in the transceiver 3 as shown in FIG. 1, and the operation of the sensor 2 is as follows. Only the person sensed by the sensor 2 (crossing the sensor 2) is determined to be involved in entry / exit, and the person not sensed by the sensor 2 (not crossing the sensor 2) passes by the transceiver 3. It is determined that it is just. Also, sensor 2
Is not used together with the transceiver 3, the same effect as that of the sensor 2 can be obtained by sensing the phase shift in the receiving device by using the characteristics of the transceiver 3.

When the sensor 2 is installed in the transceiver 3, a signal for determining whether or not the person is an entry person is also input to the computer 9 through the connection line 4.

In the computer 9 where the input has been made, the first
Is compared with the second information, and when the first information and the second information match, the entry time and place of the member are input to the computer 9. In the computer 9, since there is no complicated processing and only the comparison processing, the processing can be performed relatively easily and at high speed. First information and second
If the information does not match and it is not possible to identify the member, it is determined that the member is not a person to be admitted, so close the entrance gate so that the member does not enter or a guardman may come By configuring so that an alarm sounds, an effect as security can be obtained.

Next, when the member leaves the venue, the necessary information is read from the card 1 from the transceiver 3 as in the case of entry, and the necessary information is input to the computer 9 together with the exit time and place. . From the information input to the computer 9, processing such as calculating the number of admissions of members within a certain predetermined time or the average stay time of each member using software is performed. Therefore, the process for obtaining other information from the information obtained from the card can be performed accurately with a small amount of labor.

As described above, after such processing is performed by the computer, the processing result is output by the screen display device 8 (for example, a monitor or a liquid crystal display device) or the printer 7. The computer 9 is set so that the processing result is output at predetermined time intervals. In order to output the processing result at a time other than the time set on the computer 9 when the manager desires, the keyboard 1 is used.
If a command or the like is input from 0, it can be output to the screen display device 8 or the like.

As described above, the manager at the event site or the like can accurately obtain various information such as the stay time and the number of admissions within a predetermined time from the entrance / exit time with a small effort.
And can be managed. In addition, since the exchange of information between the card and the transceiver is a non-contact type, the card can be used repeatedly without abrasion of the card. Further, the members can be managed from the reading of the information from the card 1 to the output of the processing without the involvement of a person. Therefore, it is possible to obtain desired information accurately without causing an error or the like due to calculation by a human hand.

Further, if the card is shared at a store competing with the store itself, the manager can also obtain information that members other than the store are visiting the store.

In addition to the above, by comparing the total number of members in a predetermined area with the number of admitted members from the member's address, the manager can also know the degree of interest in the event for each area.

Further, by synthesizing the map with the map on the screen display device 8, it is also possible to create a comparison distribution table of each district and members.

When this management system is used in a chain store or the like, as shown in FIG. 2, the business status of each store is changed from the computer 9 of each store to the center computer 13 via the public or dedicated communication line 12. Since the result of processing such as the number of admission of members can be input, the members can be managed by the center computer 13 with minimum effort.

Further, when a disaster or abnormal situation such as a fire or an earthquake occurs in one of the chain stores, the center computer 13 connected to the communication line 12 can be instantaneously contacted. Detailed information such as the number of admissions of members can be checked accurately.
As a result, the effect as security can be enhanced.

In this embodiment, since the number of visitors can be specified, the management system of the present invention can be used as a security system.

<Second Embodiment> In this embodiment, a member management system is used in a shop or a game arcade as a place for commercial activities, and the card 1 in FIG. 1 is used as a prepaid card. The relationship between the card 1 and the transceiver 3 is as follows.
It is a non-contact type as in the first embodiment. The member is a customer, the number of the transceivers 3 is at least one,
It may increase or decrease depending on the size of the store, the number of members, and the like.

As in the first embodiment, information on members is input to the card 1 and the computer 9 in advance. In the present embodiment, the information input to the card 1 includes, besides the first embodiment, a deposit of the member or a savings amount (hereinafter referred to as a balance) owned by the member at a predetermined place (such as a bank). ) Is entered.

Next, a member management method will be described.

First, when a member enters a shop or a game arcade where the card 1 can be used, the transceiver 3 installed at a predetermined place starts from the card 1 owned by the member.
Read the information. At this time, the entered member inputs a desired amount (hereinafter referred to as a usage amount) from a keyboard 10 or the like connected to the computer 9.

When input, the computer 9 subtracts the usage amount from the balance and calculates a new balance. The calculated new balance, which is the third information, is written into a card in a contactless manner using a radio wave of a certain frequency by writing means (not shown) including a transceiver connected to the computer 9. Write to 1. Computer 9 at the same time
Update the information about the member entered in.

After the processing is performed by the computer 9, the result of the processing is output by the same device as in the first embodiment. The computer 9 is set so that output is performed at a predetermined time interval as in the first embodiment.
May be input and output.

As described above, in the second embodiment, since the information recorded on the card 1 is constantly updated, no time lag occurs in the information input to the card. Also,
Since the card has a memory as in the first embodiment, the card and the transceiver (reading means and writing means) can exchange information in real time bidirectionally by wireless. The exchange of information is accurate since transmission and reception are non-contact, and can be used repeatedly without abrading the card. Therefore, the manager can simultaneously and accurately know the member's information and the store's financial status. Also, necessary information can be obtained without increasing special staff at the store.

In addition to the above-described embodiment, the member management system of the present invention can be used as a security system by registering members who can enter during and outside the store's business hours on a computer.

[0053]

As described above, according to the member management system of the present invention, the management can easily obtain information on members and further process information on members read by the reading device. By processing by the device, for example, even when the information processing means is used as a time card, information necessary for management can be obtained without human observation or calculation. Further, by analyzing the obtained information, it is possible to obtain further information on management.

According to the method for managing members according to the present invention, members are not involved in a series of flows from the step of reading the first information by the reading means from the information holding means to the process of processing by the processing means. Can be managed. Therefore, it is possible to obtain desired information accurately without causing any errors or the like due to calculation by hand.

Further, according to the member management method according to the present invention, since the members can be specified, there is an effect that the effect as a security system can be obtained.

[Brief description of the drawings]

FIG. 1 is a block diagram showing an embodiment of a member management system according to the present invention.

FIG. 2 is a block diagram showing another embodiment of the member of the present invention.

[Explanation of symbols]

 1 Card 2 Sensor 3 Transceiver 9 Computer

Claims (11)

[Claims] 1. A plurality of information holding means to which necessary information relating to a member has been previously input, reading means for reading information input to the information holding means in a non-contact manner with the information holding means, and A member management system, comprising: processing means for processing the information. 2. The member management system according to claim 1, wherein said reading means and said information holding means have a function of bidirectional transmission and reception. 3. The member management system according to claim 1, further comprising a writing unit that writes an output result of the processing unit to the information holding unit in a non-contact manner. 4. The member management system according to claim 1, wherein said information holding means comprises a memory. 5. The member management system according to claim 1, wherein said reading means includes a sensor. 6. A method according to claim 1, further comprising the step of: inputting necessary first information relating to each member to a plurality of information holding means in advance; And reading and processing the first information by a processing means and managing the first information. 7. The member management method according to claim 6, wherein second information is input to said processing means in advance, and said first information and said second information are compared and processed by said processing device. . 8. The method according to claim 1, wherein the first information and the second information are:
8. The member management method according to claim 7, wherein the information includes information capable of specifying each member, and the processing device performs an operation related to the specification of the member. 9. The information processing apparatus according to claim 6, wherein the third information obtained by the processing device is written into the information holding unit after the processing by the processing device. How to manage members. 10. The information holding means is a prepaid card, the necessary first information about the member is the balance of the prepaid card, and the processing means inputs a usage amount to the information and sets a new balance. 10. The member management method according to claim 9, wherein the third information to be calculated and written on the prepaid card is the new balance. 11. When the first information for specifying a member input to the information holding means in advance matches the second information for specifying the member input to the processing means,
A member management method, wherein the member is allowed to enter a predetermined position as security.