JPH1132127A - Voice message notification device - Google Patents

Abstract

(57) [Summary] The present invention relates to a voice message notification device mounted on an apparatus main body having a function used by a user, and for each user who operates the operation state of the apparatus main body without laying a communication line. Being able to grasp and improving convenience. A communication device connected to a copying machine and capable of transmitting voice data to a PHS terminal stores a voice message corresponding to device status information of a copying machine in a ROM and stops the copying machine. The operation unit 1 along with the factors
PHS set and input from 04 and temporarily stored in RAM 103
When the extension number of the terminal 20 is sent, the communication control unit 11
Is configured to read out a voice message in the ROM 12 corresponding to the stop factor and transmit it to the PHS terminal 20 called by the extension number.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a voice message notification device mounted on an apparatus main body having a function used by a user, and more particularly to a device capable of notifying a user of a voice message relating to the apparatus main body.

[0002]

2. Description of the Related Art Conventionally, copiers, facsimile machines,
2. Description of the Related Art A device that is used by a plurality of users, such as a printer device and a scanner device, is known to be provided with a function provided by such a device.

In this type of apparatus, it takes time until the processing is completed, so that the user moves away from the installation place during the processing operation, and after the processing is completed, the user collects the original and the prepared paper. May be used as For example, a copier or facsimile machine is used so that a user sets a document and starts up, then leaves the installation location, returns at an elapse of the processing time, and collects the document and copy paper. Is done. In addition, a printer device, a scanner device, and the like connected to a network constructed by a workstation (WS) including a personal computer (PC) request a printout of data from a WS away from a user, and the processing ends. There is a case where a printout sheet produced at a certain time is collected, or the user sets a readout document and receives the read data, and then collects the readout document.

[0004] Since such devices do not always have a person who manages them, not only are they provided with a function capable of connecting to a communication line, but also in a form compatible with a driver installed on a user's PC. In some cases, when an error or the like occurs, error occurrence information is notified to a PC of an administrator so as to promptly deal with the error.

[0005]

However, in such a conventional apparatus, the user must act in anticipation of the time at which the processing is to be completed, and must wait when the processing has not been completed. In addition, there was a waste of time that even after a certain amount of time had passed even for the material that I wanted immediately, I went to get it.

[0006] Further, since only an administrator is notified when any error occurs, it may be useless for the user to go to the location, and the administrator may take a hand. If the error information cannot be confirmed due to the inseparable state or if the recovery operation cannot be performed even after confirmation, the time until the user goes to get the information may be wasted.

[0007] Further, in a copying machine or the like that can operate independently, a communication line must be laid to notify an administrator of error information. Accordingly, the present invention improves the convenience by enabling the user to act in a timely manner by enabling the user to know the operation state (device state) of the apparatus for each user who has input the operation command. With the goal. Another object of the present invention is to make it possible to grasp the operation state of the apparatus without laying a communication line, thereby improving convenience at low cost.

[0008]

According to one aspect of the present invention, there is provided a voice message notification device mounted on an apparatus main body which operates in accordance with an input of a processing instruction, wherein the apparatus status of the apparatus main body is controlled. An information acquisition unit for receiving information, a message storage unit for storing a voice message according to a device state, and destination information of a voice terminal for transmitting and notifying the stored voice message is set and input every time a processing command is input. Transmission destination storing means for storing, and transmission control means for receiving the device status information when the operation of the device main body is stopped and transmitting a voice message corresponding to the device status information to the voice terminal storing the destination information, At least at the end of the normal operation or the occurrence of an abnormality of the device main body, at the end of the normal operation, the device receives the status information and notifies the voice terminal of the voice message. It is characterized in that the transmitting.

According to the first aspect of the present invention, the voice message indicating at least the end of the steady operation of the steady operation or the occurrence of the abnormality corresponding to the device state information received when the operation of the device body is stopped is processed. When the command is input, the destination information set and input by each user is transmitted to the voice terminal. Therefore, the user can set and input the destination information of the voice terminal used by the user or the administrator, and can receive a voice message to that effect when the normal operation ends and stops. Further, when a voice message indicating the occurrence of an abnormality is also notified, a voice message indicating the occurrence can be received even when a paper jam or paper shortage occurs.

According to a second aspect of the present invention, in addition to the configuration of the first aspect, the transmission control means is capable of connecting to a line network for transmitting voice information in the air and transmitting it to a destination. In addition to the control means, the transmission destination storage means is configured to store destination information of a voice terminal capable of receiving voice information propagated through the air.

According to the second aspect of the present invention, the voice message is propagated in the air and transmitted to the voice terminal of the destination information of each user or the administrator. Therefore, it is possible to notify the user or the administrator of a voice message indicating the state of the apparatus when the operation of the apparatus main body is stopped, without laying the communication line. According to a third aspect of the present invention, in addition to the configuration of the first or second aspect, the transmission destination storage means stores an extension number assigned to the voice terminal as destination information by inputting the extension number as destination information. It is characterized by having comprised in.

According to the third aspect of the present invention, the voice message is transmitted to the voice terminal to which the extension number is assigned. Therefore, the user or the administrator can easily set and input the destination information of the audio terminal used.
According to a fourth aspect of the present invention, in addition to the configuration of the first aspect of the present invention, when the transmission control unit is called by the destination information assigned to itself, The apparatus is characterized in that it is configured to receive status information and transmit a voice message corresponding to the device status information.

According to the fourth aspect of the present invention, when called by the destination information assigned to the voice message notification device, a voice message indicating the status of the device body is returned to the calling source. Therefore, regardless of the presence or absence of the setting input at the time of input of the processing command, the notification of the voice message can be received. According to a fifth aspect of the present invention, in addition to the configuration of the first aspect of the present invention, when the destination storage means is called by destination information assigned to itself, The destination information of the caller sent from the terminal is acquired, and stored as the destination information of the voice terminal for transmitting and notifying the voice message.

According to the fifth aspect of the present invention, when called by the destination information assigned to the voice message notification device, the destination information sent from the voice terminal of the calling user or administrator is voiced. This is stored as destination information of the voice terminal that notifies the message. Therefore, even when the user cannot set and input the destination information of the voice terminal when inputting the processing command, the setting can be performed by calling using the destination information of the voice message notification device.

[0015] The invention according to claim 6 is the invention according to claims 1 to 5.
In addition to the configuration of the invention according to any one of the above, a support center storage means in which destination information of a support center for managing the apparatus state of the apparatus main body is stored in advance, and the transmission control means is provided for a normal operation of the apparatus main body or At least when the operation is stopped due to the occurrence of an abnormality, the apparatus status information is received and the apparatus status information is transmitted to the support center.

According to the present invention, the apparatus status information is transmitted to the support center when at least one of the normal operation and the abnormality of the apparatus main body is stopped due to the occurrence of the abnormality. Therefore, the support center can manage the type of occurrence of an abnormality in the apparatus main body, the frequency of occurrence, and the like. Further, when the apparatus status information is transmitted to the support center even when the normal operation is stopped, the use frequency and burden of the apparatus main body can be managed.

[0017] The invention described in claim 7 is the invention according to claims 1 to 5.
In addition to the configuration of the invention described in any one of the above, a support center storage means in which destination information of a support center for managing the device status of the device main body is stored in advance, and device status information is received and stored when the operation of the device main body is stopped. Device status storing means for transmitting the device status information to the support center at predetermined intervals or at an arbitrary timing according to the storage amount of the device status information. It is assumed that.

According to the present invention, the apparatus status information is accumulated every time the operation of the apparatus main body is stopped and transmitted to the support center at an arbitrary timing. Therefore, the support center can manage the type and frequency of occurrence of an abnormality in the apparatus main body with a small number of communications. Also,
When the apparatus status information is transmitted to the support center even when the normal operation is stopped, it is possible to manage the use frequency and burden of the apparatus main body.

The invention according to claim 8 is the invention according to claims 1 to 5
In addition to the configuration of the invention described in any one of the above, a support center storage means in which destination information of a support center for managing the device status of the device main body is stored in advance, and device status information is received and stored when the operation of the device main body is stopped. Device status storage means to perform, and request information storage means for storing a character or voice message requesting the dispatch of a serviceman,
The transmission control means is configured to transmit a message requesting the dispatch of a serviceman to the support center when the device status information of the occurrence of an abnormality in the device main body is accumulated for a predetermined amount or more within a preset period. It is characterized by the following.

According to the eighth aspect of the present invention, a message requesting the dispatch of a serviceman when an abnormality of the apparatus main body repeatedly occurs and the apparatus state information of the abnormality occurrence is accumulated for a certain amount within a set period. Is sent to the support center. Therefore, it is possible to request the dispatch of a serviceman without performing operations such as checking the destination information of the support center.

According to the ninth aspect of the present invention, there are provided the first to eighth aspects.
And a copying machine, a facsimile machine, a printer, or a scanner as the apparatus main body, which is mounted inside or external to the apparatus main body. It is. According to the ninth aspect of the present invention, a copying machine, a facsimile machine,
In the printer device or the scanner device, an operation for obtaining the above-described operation is performed.

[0022]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS The present invention will be described below with reference to the drawings. FIGS. 1 to 4 are diagrams showing an example in which a first embodiment of a voice message notification device according to the present invention is mounted on a copying machine on a network.
9 corresponds to the invention described in 9.

First, the configuration will be described. In FIG. 1, 10
Is a communication device which is connected to the high-performance digital copying machine (apparatus main body) 100 and forms an externally (mounted) voice message notification device. As shown in FIG.
According to the control program stored in OM102, C
A system control unit 101 that controls various parts of the apparatus by the PU and executes various processes of the present invention; a RAM 103 that stores driving conditions and management data of the various parts of the apparatus and stores data necessary for operation; And LED
In addition to displaying driving conditions, device status, input information, etc., a user inserts an IC card storing various information into a slot and mounts the card, or depresses (ON) a numeric keypad, a start switch, etc. to drive commands, etc. An operation unit 104 for inputting a document, and a scanner for reading the image data by photoelectrically converting the reflected light from the original image by conveying the original set on the original table 105 shown in FIG. 106, a recording unit 108 that conveys the recording paper in a recording paper cassette 107 to a recording position by an electrophotographic recording method or the like, and records and outputs image data on the recording paper by a recording medium, and a personal unit used for each user. LAN I / F 10 connected to a LAN constructed by a computer (PC) and realizing data transmission between them
9 and. The IC card inserted into the slot of the operation unit 104 stores and manages, for example, the use frequency and use conditions of the copying machine 100 for each user, and stores destination information of a destination for facsimile communication described later. It is used so that one-touch selection can be made by displaying it on the display unit.

The copying machine 100 has a function of setting an original on an original table 105, storing image data read by a scanner 106 in a RAM 103, recording the image data on a recording paper by a recording unit 108, and copying the required number of copies. The scanner device can be driven alone, and transmits the image data stored in the RAM 103 via a LAN by designating the address of the PC via a LAN.
Recording unit after receiving via AN and developing bitmap
It can also be used as a printer device that prints on recording paper by 108, one of which is commonly used by multiple users, one of which is used for maintenance such as replenishment of recording paper and recording medium (toner) and usage status Is to be managed.

The copier 100 can also perform so-called facsimile communication using a communication function of the communication device 10 described later, and stores image data received via a public line in the RAM 103. After storing the recording unit 1
08 enables recording and output on recording paper, and transmission of read image data and data received from a PC via a LAN to a designated destination, and can be commonly used as a facsimile machine. In the present embodiment,
In order to clarify the voice message notification device constituted by the communication device 10, the communication device 10 will be described in a form external to the copier 100, but it is needless to say that the communication device 10 may be of a type built in the copier 100. The communication device 10 is provided with a system control unit, an operation unit, a LAN I / F, etc.
The present invention can also be applied to a case where a device that integrally controls various devices connected to the AN is configured.

On the other hand, the communication device 10 is mounted on the copying machine 100 by connecting a communication cable to both I / Fs between the communication device 10 and the copying machine 100.
As shown in FIG. 2, a communication control unit 11 that performs various processes of the present invention by integrally controlling each unit of the apparatus according to a call instruction or a drive command from the copying machine 100 according to a control program stored in advance, and a control program A ROM 12 for storing voice messages, which will be described later, and a RAM 13 for storing driving conditions and management data of each part of the apparatus and for storing data necessary for operation, and various procedure signals together with image data or voice data. A modulation / demodulation unit 14 that modulates and demodulates as necessary, a radio unit 16 that transmits and receives radio waves via an antenna 15 and controls the line to connect to a PHS line and transmits data via the air, and a telephone line (analog public line) A line I / F 17 that is connected by wire to execute line control when making and receiving calls to perform line connection.

When a PHS base station (ACS) 22 branched from a PIAFS-compatible PBX 21 connected to a public line is installed in the premises, the communication apparatus 10 transmits radio waves to the PHS base station 21. To perform facsimile communication via a public line, and perform so-called cordless extension communication with a PHS terminal (voice terminal) 20 used individually by the PC user on the premises. When a PHS base station is not installed in the installed premises as shown in FIG. 5, the communication device 10 executes facsimile communication via a public line using a public base station and performs PHS terminal PHS communication can be performed with the P20. In addition, the communication device 10 has a PC user
When the HS terminal is not used, facsimile communication is executed via a general PBX 31 connected to a public line as shown in FIG. 6, and a telephone (voice terminal) 30 used by a user of a PC in the premises. Extension communication can be performed with the terminal. Therefore, the communication device 10 can execute facsimile communication and voice communication in accordance with the environment (wireless communication or wired communication) of the installed premises.

Then, the communication device 10 stops in the ROM 12 in the device state of the copying machine 100, for example, while waiting for the next operation command after the end of the normal operation, occurrence of an abnormality (document jam, running out of recording paper, running out of toner, etc.). Voice data (voice message) having a content such as medium is stored in advance, and the voice data is set and input from the operation unit 104 together with a stop factor from the copying machine 100 via the I / F when the operation of the copying machine 100 is stopped. The destination information (extension number or external telephone number) temporarily stored (stored) in the RAM 103 is received, and a voice message associated with the stop factor is transmitted to the voice terminal of the destination information.

At this time, the communication device 10 converts the voice message in the ROM 12 into analog voice data that can be transmitted to an analog line by the communication control device 11 in order to handle the voice message in the same manner as normal voice, and then converts the voice message into a data according to the communication system. If necessary, the speech is synthesized and re-converted, and transmitted.
The voice message read from the ROM 12 and converted into analog voice data is converted into digital voice data by pulse code modulation (ADPCM) by a voice codec unit (not shown), and then subjected to TDMA baseband processing and modulated by the modem unit 14. Extension number or P via radio unit 16
When transmitting to the PHS terminal 20 called by the HS number (external number) and transmitting to the telephone 30, the communication control unit 11
Transmits the voice message read out and converted into analog voice data to the telephone 30 called by the extension number via the line I / F 17 as it is. That is, the RAM 103 of the copier 100 constitutes the destination storage means, while the communication device 1
The ROM 12 of 0 constitutes a message storage unit, the radio unit 16 constitutes a line connection control unit, and the communication control unit 11 constitutes an information acquisition unit and a transmission control unit. Further, in the case of facsimile communication, image data (digital data) may be transmitted and received via a PHS line or an analog communication line according to a known method, so that further description will be omitted.
In the present embodiment, the voice message is converted into analog voice data. However, in the case of a configuration in which the voice message is only transmitted to the PHS terminal 20, the voice message is transmitted using the data format stored in the ROM 12. Is also good.

On the other hand, the PHS terminal 20 is generally used as shown in FIG. 3, and includes a communication control unit 31, a modem unit 32, a radio unit 33, an antenna 34, a voice codec unit.
35, speaker 36, microphone 37, etc.
The communication control unit 31 performs TDMA baseband processing after converting the voice data received by the modulation / demodulation unit 32, converts the voice data into analog voice data by the voice codec unit 35, and outputs the voice via the speaker 36. After the destination information is input and called by the operation unit shown in the figure, the analog voice data converted by the microphone 37 is transmitted from the antenna 34 along the reverse path. Note that the telephone 30 also transmits and receives analog voice data by transmitting and receiving analog data in a known manner, so that further description is omitted here.

Next, the notification of the voice message in the ROM 12 by the communication device 10 will be described together with the operation with reference to the flowchart of FIG. In the present embodiment, a case where an original is copied by a copying machine 100 installed in the environment shown in FIG. 1 will be described as an example (the same applies to embodiments described below in principle). First, in the copying machine 100, after setting an original on the original table 105 and inputting copy conditions such as the number of copies and density and magnification from the operation unit 104 (steps P1 and P2), the start switch is turned on (step P3). ), The image data is read out by the scanner 106, and the recording and output of the image data by the recording unit 108 is started.

Thereafter, in the present embodiment, the input of the ten keys is permitted following the pressing of the # key.
After the copy operation is started, the # key is depressed (step P4), a number is entered by the numeric keypad, and the start switch is set as a decision key. RAM10
3 is temporarily stored (step P5).

Then, the copying operation is continued, and whether an abnormality that needs to be stopped is detected (step P).
6) Whether the required number of copies have been completed (step P
Repeat step 7) to check for paper jams,
When an operation such as running out of toner is detected and the operation is stopped, the extension number temporarily stored in the RAM 103 is transmitted to the communication device 10 together with the cause of the abnormality, while the copy is completed without any abnormality being detected during the copy operation. When this is done, the extension number is sent to the communication device 10 at the same time as the end of the normal operation. In this embodiment, the copying machine 100 sends the stop cause and the extension number to the communication device 10, but the communication device side repeatedly inquires the extension number and the stop cause to obtain the extension number and the stop cause. The present embodiment may be applied to a case where the device 100 does not have a function of transmitting device status information.

Next, in the communication device 10, the copying machine 100
When the cause of the abnormal stop is received from the PC, the voice message in the ROM 12 associated with the cause of the abnormal stop is read (step P8), and the
After synthesizing the voice message so that the extension terminal can communicate with the HS terminal 20 (step P9), the PHS of the extension number received with the voice message together with the cause of the abnormal stop.
The terminal 20 is called and transmitted to notify the abnormality occurrence information (step P10). On the other hand, when receiving the end of the normal copying operation from the copying machine 100, similarly, after reading the voice message from the ROM 12 associated with the end of the copying operation and performing voice synthesis of the voice message (step P11). , P12), the PHS
Transmit to terminal 20 to notify copy end information (step P
13). In steps P6 and P7, the copying machine 100
If a stop other than the stop due to the occurrence of an abnormality in the copy operation or the stop at the normal end is detected and sent to the communication device 10, the communication device 10 executes other processing such as an operation described in an embodiment described later.

Therefore, when the user who operates the copying machine 100 sets and inputs the extension number of the PHS terminal 20 carried by the user, the transmitted voice message is transmitted to the PHS terminal 20
By listening at 20, it is possible to know that an abnormality has occurred in the copying machine 100 or that copying has been completed. Also, when the user who operates the copying machine 100 sets and inputs the extension number of the PHS terminal 20 of the administrator, a voice message is sent to the PHS terminal 20 to indicate that an abnormality has occurred in the copying machine 100, or the copying has been completed. I can let you know.

As described above, in this embodiment, the copying machine
The user who wants to be notified that the operation has stopped when operating 100 is only required to set and enter the extension number of the PHS terminal 20 carried by the user. To the PHS terminal 20 at that extension. For this reason, in the related art, only the abnormality information is notified only to the administrator's PC. However, the user is not rejected by the type of the driver installed on the user's PC, and even if the user is moving, A voice message can be notified, and the user can receive the voice message by setting and inputting the extension number of the PHS terminal 20 carried by the user. Therefore, when an error occurs, not only the administrator, but also the user can promptly remove the jammed document, replenish the recording paper, etc., and resume the operation. It is possible to quickly collect documents and the like after normal termination.

At this time, the notification destination of the voice message is PH
Since the setting can be made only by inputting the extension number assigned to the S terminal 20, the notification of the voice message can be easily used. Further, since the extension number of the PHS terminal 20 can be input following the # key after the start switch is turned on, the operation itself can be started irrespective of the operation of inputting the extension number, and the desired number can be quickly obtained. The operation can be terminated.

Further, since the voice message is transmitted to the PHS terminal 20, it is possible to eliminate the necessity of making capital investment for laying a communication line in the copying machine 100. In the present embodiment, it has been described that both the voice message for notifying that the operation has been stopped due to the occurrence of an abnormality and the voice message for notifying that the operation has been stopped due to the normal operation end are transmitted to the PHS terminal 20 that has been set and input. However, the extension number of the PHS terminal 20 of the administrator may be stored in advance, a voice message notifying the occurrence of an abnormality may be notified to the administrator, and only a voice message indicating normal termination may be notified to itself. .

Next, FIG. 7 is a diagram showing an example in which the second embodiment of the voice message notifying device according to the present invention is mounted on a copying machine on a network.
This corresponds to the inventions described in 3 and 9. In addition, since this embodiment is comprised substantially in the same way as the above-described first embodiment, FIGS.
3, the same processes are denoted by the same number of steps, and the description will be focused on the characteristic portions.
Since it is needless to say that the present invention is applicable to this system, no particular description will be given. This is the same in the third embodiment and the like hereinafter.

In FIG. 1 to FIG. 3, the copying machine 100 is provided with a notification destination input switch for designating an input operation of a notification destination of a voice message in the operation unit 104. By turning on the notification destination input switch instead of the key, it is specified that the extension number of the notification destination is to be continuously input, and ON of the start switch is determined as the input number and used as an operation start command. .

For this reason, as shown in the flowchart of FIG. 7, in the copying machine 100, a document set, the number of copies, and copy conditions are input (steps P1, P2).
2) Turn on the notification destination input switch of the operation unit 104 (step P24), and then input the extension number of the PHS terminal 20 that transmits the voice message using the numeric keypad (step P25), and then turn on the start switch. (Step P3), the extension number is temporarily stored in the RAM 103, and the copying operation is started.

Therefore, the copying operation cannot be started unless the extension number is input after the notification destination input switch is turned ON. If it is necessary to make the notification of the voice message unnecessary, it may be set in advance so that the input of the notification destination input switch is invalidated. And
Thereafter, as in the first embodiment, when the communication device 10 receives the extension number from the copier 100 together with the cause of the abnormal stop or the end of the normal operation, the ROM 12 associated with the cause of the abnormal stop or the end of the normal operation. Is called and transmitted to the PHS terminal 20 of the extension number to notify the abnormality occurrence information or the copy end information (steps P6 to P13).

As described above, in the present embodiment, in addition to the operation and effect of the first embodiment, the copying operation is started unless the user who operates the copying machine 100 sets and inputs the extension number of the PHS terminal 20. And the notification of the voice message can be reliably used. Next, FIG.
FIG. 4 is a diagram showing an example in which a third embodiment of the voice message notification device according to the present invention is mounted on a copying machine on a network, and this embodiment corresponds to the inventions described in claims 1 to 3 and 9.

In FIG. 1 to FIG. 3, the copying machine 100 is provided with a notification destination input switch for designating that an input operation of a notification destination of a voice message is performed on the operation unit 104. Is allowed until there is an operation to perform the next operation command, and the extension number input by the ten keys following the notification destination input switch is temporarily stored in the RAM 103 as another type of key input as a confirmation key. I have.

For this reason, as shown in the flowchart of FIG. 8, in the copying machine 100, it is determined that there is an input operation of the next operation command according to the document set of the user A, and the extension number of the previous operation cannot be input. For example, after inputting the number of copies (step P1), when the notification destination input switch is turned ON (step P34), the subsequently input number is temporarily stored in the RAM 103 as an extension number (step P35). Is entered (step P
2) The extension number is determined, and the copy operation is started by turning on the start switch (step P3).

Next, similarly, the input of the extension number by the user A is disabled by the document set of the user B, and the copy operation is started by the copy number of the user B, the copy condition, and the start switch being turned on (step P).
1 to P3), when the notification destination input switch is set to 0N (step P34), the next input number is set as the extension number and RA
It is temporarily stored in M103 (step P35). In this case, pressing the start key again may be used as the confirmation key, but the extension number may be decided after confirming that there is no input after a certain period of time.

Therefore, the PHS terminal 20 which notifies a voice message at an arbitrary timing during the input operation of the operation command.
You can enter the extension number of
The extension number can be input even after leaving the installation location of 0. Thereafter, similarly to the above-described first embodiment, when the communication apparatus 10 first receives the extension number of the user A together with the abnormal stop cause or the end of the normal operation from the copying machine 100, the abnormal stop cause or the normal operation The voice message in the ROM 12 associated with the end is called and transmitted to the PHS terminal 20 of the user A to notify the abnormality occurrence information or the copy end information (steps P6 to P1).
3) Thereafter, when the extension number of the user B is received together with the cause of the abnormal stop or the end of the normal operation from the copying machine 100, the voice message in the ROM 12 corresponding to the cause of the abnormal stop or the end of the normal operation is transmitted to the user B. The PHS terminal 20 is called and transmitted to notify the abnormality occurrence information or the copy end information (steps P6 to P13).

As described above, in the present embodiment, in addition to the operation and effect of the first embodiment, the extension number of the PHS terminal 20 can be set and input at an arbitrary timing without being restricted by the operation procedure of the copying machine 100. If an emergency is made during the operation, only the operation can be started for the time being, and an extension number input operation can be performed as necessary to use the notification of the voice message.

FIG. 9 is a diagram showing an example in which a fourth embodiment of the voice message notification device according to the present invention is mounted on a copying machine on a network.
This corresponds to the inventions described in 3 and 9. 1 to 3,
The copying machine 100 is provided with an information notification switch for designating the operation unit 104 to notify a voice message.
When this information notification switch is input, the operation unit 10
4. Read the extension number of the PHS terminal 20 stored in advance from the IC card inserted in the slot
The data is temporarily stored in the AM 103.

For this reason, as shown in the flowchart of FIG. 9, in the copying machine 100, the IC card is inserted into the slot of the operation unit 104 (step P42), and the number of copies and the copy conditions are input to the IC card. After writing to the inside (steps P1 and P2), the extension number of the PHS terminal 20 transmitting the voice message from the IC card is read out by turning on the information notification switch of the operation unit 104 and temporarily stored in the RAM 103 ( Step P4
4) After the start switch is turned ON and the IC card is removed (steps P3 and P46), the copying operation is started.

Therefore, after the information notification switch is turned on, the notification destination of the voice message can be designated (set) without inputting the extension number. Thereafter, as in the first embodiment, the communication device 10
When the extension number is received together with the cause of the abnormal stop or the end of the normal operation from 100, the voice message in the ROM 12 associated with the cause of the abnormal stop or the end of the normal operation is called by the PHS terminal 20 of the extension and transmitted, and an error occurs. Information or copy end information (steps P6 to P6)
13).

As described above, in this embodiment, in addition to the operation and effect of the first embodiment, the extension number of the PHS terminal 20 is stored in advance in the IC card as the notification destination of the voice message, so that the information can be obtained. By simply turning on the notification switch, the extension number of the PHS terminal 20 can be set, and the notification of the voice message can be easily used.

Next, FIG. 10 is a diagram showing an example in which a fifth embodiment of the voice message notification device according to the present invention is mounted on a copying machine on a network.
This corresponds to the inventions described in 3 and 9. 1 to 3,
The copying machine 100 is provided with an information notification switch for designating the operation unit 104 to notify a voice message,
The input of the information notification switch is permitted from the mounting to the removal of the IC card, and when the input is made, the extension number of the PHS terminal 20 stored in advance from the IC card mounted in the slot provided in the operation unit 104 Read RAM 10
It is designed to be stored temporarily in 3.

For this reason, as shown in the flowchart of FIG. 10, in the copying machine 100, the IC card is inserted (step P31), and the start switch is turned on after inputting the number of copies and copy conditions (step P1). ~ P3), the number of copies and copy conditions are set to IC
Writing is performed on the card, and when the IC card is subsequently removed, a copy operation is started (step P33). At this time, for example, when the information notification switch is turned ON after input of the number of copies, the extension number of the PHS terminal 20 that transmits the voice message from the IC card is read out and the RA is read.
It is temporarily stored in M103 (step P54). Therefore, the extension number of the PHS terminal 20 for notifying the voice message at an arbitrary timing during the input operation of the operation command can be designated only by turning ON the information notification switch.

Thereafter, similarly to the above-described first embodiment, when the communication device 10 receives the extension number from the copying machine 100 together with the cause of the abnormal stop or the end of the normal operation, the communication device 10 determines the cause of the abnormal stop or the end of the normal operation. The PHS terminal 20 of the extension number is called and transmitted with the voice message in the ROM 12 associated therewith to notify the abnormality occurrence information or the copy end information (steps P6 to P13).

As described above, in this embodiment, in addition to the operation and effect of the first embodiment, the extension number of the PHS terminal 20 is stored in advance in the IC card as the notification destination of the voice message, so that the copy is performed. The PHS terminal can be turned on at any time before the IC card is removed without being restricted by the operation procedure of the device 100.
20 extension numbers can be set, and voice message notification can be easily used.

FIG. 11 is a diagram showing an example in which the sixth embodiment of the voice message notification device according to the present invention is mounted on a copying machine on a network.
This corresponds to the inventions described in 5 and 9. Note that, in the present embodiment, in the case of processing in a voice terminal, a description will be given by adding R to the number of steps. 1 to 3, the communication device 10 includes:
When an incoming call is received from another terminal having a function of transmitting the sender identification information to the other party, for example, the PHS terminal 20, the communication control unit 11 temporarily stores the extension number continuously transmitted from the PHS terminal 20 in the RAM 13. When the operation of the copier 100 is stopped, the extension number is not continuously transmitted even if the stop factor is received.
A voice message associated with the stop factor is transmitted to the PHS terminal 20 having the extension number temporarily stored in the terminal 13. That is, at this time, the communication device 10
RAM 13 forms transmission destination storage means. When an incoming call other than facsimile communication is received from another terminal, the communication device 10 inquires of the copying machine 100 about the device status, and stores it in the ROM 12 in association with the device status. During operation, voice messages are read out, such as when the system is in a standby state due to the end of a normal operation, or when the system is stopped due to an abnormality, and sent to a terminal connected to the line.

For this reason, as shown in the flowchart of FIG. 11A, when the # key is depressed on the PHS terminal 20 and the extension number of the communication device 10 is input using the numeric keypad (steps R1, R2), the communication device 10 and is allocated to the PHS terminal 20 and stored in RAM (not shown) in advance.
After successively transmitting the extension numbers stored therein (steps R3 and R4), a voice message returned from the communication apparatus 10 by executing step P66 described later is received by the antenna 34, and the modem 34, The control unit 31 outputs (reproduces) sound through the speaker 36 via the sound codec unit 35 (step R5).

On the other hand, in the communication device 10, a PHS terminal
When there is an incoming call from 20 (step P61), the P
The extension number sent from the HS terminal 20 is temporarily stored in the RAM 13 (step P62), and the copying machine 100 is inquired about the device status (step P63). At this time,
When the copier 100 detects an abnormality that needs to stop its operation (step P6), or detects that copying of a required number of copies has been completed normally (step P6).
7) As in the first embodiment, the voice message associated with the cause of the abnormal stop or the end of the copy operation is read from the ROM 12 (steps P8 and P11), and after the voice synthesis is performed (steps P9 and P12). Then, the voice message is transmitted to the connected PHS terminal 20 to notify abnormality occurrence information or copy end information (step P10,
P13).

When the copying machine 100 sends a device status other than the cause of the abnormal stop and the end of the normal operation in response to the inquiry, a voice message corresponding to the device status is similarly read from the ROM 12. (Step P64) After performing speech synthesis (Step P64)
65) Then, the voice message is transmitted to the connected PHS terminal 20 to notify the apparatus state such as the copying operation (step P66).

Thereafter, when the cause of the abnormal stop or the end of the normal operation is sent from the copying machine 100, steps P6 to P13 are similarly executed, and the PHS terminal 20 is subsequently executed.
When the extension number is sent, the PHS terminal 20 is called by using the extension number, and when the extension number is not sent, by using the extension number temporarily stored in the RAM 13 to cause the abnormal stop or the normal operation. A voice message in the ROM 12 associated with the end is transmitted to notify abnormality occurrence information or copy end information.

Therefore, the user operates the operation unit 104 to set the PHS
Even when the extension number of the terminal 20 cannot be set and input, it is possible to know that an abnormality has occurred in the copying machine 100 or that the copying has been completed simply by calling the communication device 10. Also, regardless of the presence or absence of the extension number setting input of the PHS terminal 20, the device state of the copying machine 100 can be known by calling the communication device 10.

As described above, in this embodiment, in addition to the operation and effect of the first embodiment, the state of the copying machine 100 can be known by the notification of the voice message when the communication device 10 is called. A voice message that sets the extension number of the PHS terminal 20 transmitted at the time of the call in the communication device 10 and uses the extension number to notify the user when the operation is stopped due to an abnormality or when the operation is terminated normally. Can be transmitted to the PHS terminal 20.

For this reason, the operation unit 104 of the copying machine 100
Even when the extension number of the terminal 20 cannot be set and input, the PHS terminal 2 to be carried without going to the installation location of the copying machine 100
Can be set from 0. Regardless of whether or not the extension number of the PHS terminal 20 is input on the operation unit 104, for example, the user can know the state of the copier 100 only by calling the communication device 10 before going to the installation location to use the copier 100. be able to. At this time, even if another user is in use, the user can use the extension number previously set and input by the user without using the extension number temporarily stored in the RAM 13 and use the extension number previously set and input by the user to inform the user of the abnormal occurrence or normal operation. Since the message is transmitted, the previous user is not notified of the voice message. When the operation has just stopped, the extension number received from the copier 100 and the RAM 1
Steps P6 to P13 may be executed again if it is confirmed whether the extension numbers temporarily stored in 3 match or not.

The contents of the voice message notified by the execution of step P66 include the remaining amount of recording paper and the recording medium, the type of recording paper set in the recording paper cassette 107, the magnification, and the like. It may be possible to notify available copy conditions such as functions. Next, FIG.
FIG. 13 is a diagram showing an example in which a seventh embodiment of the voice message notification device according to the present invention is mounted on a copying machine on a network, and this embodiment corresponds to claims 1 to 3 and 9. Note that this embodiment corresponds to the above-described second embodiment, and describes a case where a PC connected to a network is used as a printer device.
Are given the same number of steps using S (the same applies to the embodiments described below).

In FIG. 1 to FIG. 3, the copying machine 100
When the printer is used as a printer for printing out print data sent from a PC on N, the notification destination of a voice message to be temporarily stored in the RAM 103 together with the number of print copies and print conditions attached to the print data is provided. An extension number can be received, and when a notification instruction of a voice message and an extension number are identified from information attached to the print data, processing is performed in the same manner as in the above-described embodiment.
For this reason, software that uses the copier 100 as a printer device via a LAN is installed in the PC. In this case, it is determined whether or not to use the notification of the voice message following the number of copies and the printing conditions. You can make a selection, and want to continue to be notified when you make a selection by clicking the “input notification destination”, for example, your own PHS
The extension number of the terminal 20 is input.

Therefore, as shown in the flowchart of FIG. 12, in the printout processing of the print data of the PC, the input of the notification destination is selected after the input of the number of copies and the print conditions (steps S1 and S2) (step S1). S24) After inputting the extension number of the PHS terminal 20 transmitting the voice message (step S25), by instructing execution, the voice message notification command and the extension are added to the printout data together with the number of prints and print conditions. The number is attached and sent to copying machine 100 (step S3). At this time, in the copying machine 100,
When it is determined that the notification instruction and the extension number are attached to the print data, the extension number is stored in the RAM 103.
And starts a print-out operation of the received print data.

Thereafter, similarly to the above-described first embodiment, when the communication device 10 receives the extension number from the copying machine 100 together with the cause of the abnormal stop or the end of the normal operation, the communication device 10 determines the cause of the abnormal stop or the end of the normal operation. The associated voice message in the ROM 12 is called and transmitted to the PHS terminal 20 of the extension number to notify the abnormality occurrence information or the print end information (steps P6 to P13).

As described above, in this embodiment, in addition to the operation and effect of the first embodiment, the notification of the voice message can be used from the PC, and the voice message can be transmitted regardless of the software installed in the PC. Terminal P
The voice message can be notified to the HS terminal 20.
In a PC, a PHS terminal 20 to be sent to the copying machine 100 is used.
Is set in advance in a memory (not shown), and as shown in FIG.
By selecting "information notification" in step S34 instead of step S34, the user does not need to enter the extension number in step S25, and when transmitting printout data or the like, the extension number in the memory is read out to transmit a voice message. Attach to print data together with notification instruction of copier 10
It may be configured to send to 0. In this case, since the PC is used in a limited range such as for each user,
The extension number of the PHS terminal 20 can be set in advance and used, and the user of the PC can use the notification of the voice message without having to enter the extension number each time.

Further, as another aspect of the present embodiment,
The copying machine 100 is not limited to the end of the normal operation printout,
When the print data sent from the PC is received and the printout of the print data is started, the information is sent to the communication device 10 so that the communication device 10 stores the information in the ROM 12. May be configured to be notified in the same manner as in the above embodiment. Specifically, as shown in FIG. 14, when the copier 100 receives the print data file (step P71) or starts printing out the print data (step P75), the steps P6 to P6 are repeated. As in the case where the printout in P13 is completed, the voice message associated with each operation is read from the ROM 12 (Steps P72 and P76).
After performing the voice synthesis (steps P73 and P77), the voice message is called by using the extension number temporarily stored in the RAM 13 and transmitted to the PHS terminal 20 to notify the reception of the file and the start of the printing. Is also good. Note that the content of the voice message notified here is not limited to these contents in the present invention, and is not limited to the copying machine 10.
Needless to say, the system may be configured to be able to notify various information such as 0 and the communication device 10.

Next, FIG. 15 is a diagram showing an example in which the eighth embodiment of the voice message notifying device according to the present invention is mounted on a copying machine on a network.
9 corresponds to the invention described in 9. This embodiment shows an example applied to the first embodiment. In FIG. 15, FIG. 2, and FIG. 3, the communication device 10 transmits a voice message corresponding to the device status transmitted from the copier 100 to the PHS.
While transmitting to the terminal 20, as shown in FIG.
When a stop factor due to the occurrence of an abnormality at the time of performing steps P1 to P13 in the embodiment is received, the ROM
The PC of the support center 200 is called by a telephone number (destination information) set in advance in 12 and its abnormal information is transmitted. (Not shown), but when the accumulated amount exceeds a certain value, or at a certain interval such as every month, the support center 20 is accumulated.
0 is transmitted to the PC. Further, when a stop factor due to the occurrence of an abnormality sent from the copying machine 100 is repeatedly sent in a short period of time and stored in the RAM 13, the communication device 10 Message information (characters or signals) requesting dispatch is transmitted to the PC of the support center 200. That is, the ROM 12 also constitutes a support center storage means and a request information storage means, and the RAM 13
Constitute the device state storage means.

Since communication costs are required when transmitting information to the support center 200 such as a manufacturer, a stop factor due to the occurrence of an abnormality is also stored in the RAM 13 when the stored amount exceeds a certain level, or It may be transmitted to the PC of the support center at regular intervals. Conversely, when the support center is installed on the premises and centrally managed in the company, extension communication can be used,
Both the stop factor due to the occurrence of the abnormality and the recording output amount due to the steady operation may be sent and managed each time. It goes without saying that the message information to be sent to the support center 200 may be a voice message to be sent to the voice terminal, and the information is supported even when an abnormality (failure) that usually requires dispatch of a service person occurs. It goes without saying that the center 200 is notified. Further, as shown in FIG. 17, when the PHS base station is not installed in the premises, the communication device 10 can notify the support center 200 of various kinds of information using a public line via a public base station. As shown in FIG. 18, various types of information can be transferred to the support center 20 via a general PBX 31 connected to a public line.
It goes without saying that 0 can be notified.

As described above, in the present embodiment, in addition to the operation and effect of the first embodiment, the cause of the stoppage due to the occurrence of an abnormality in the copying machine 100 is calculated each time, and the amount of use during normal operation is accumulated to periodically Or, because it is sent to the support center 200 on an irregular basis, without going to the place where the copier 100 is installed,
It is possible to manage the usage status such as the usage frequency of the copying machine 100 and the type and frequency of occurrence of an abnormality. Further, if the original document jam occurs repeatedly even after the user performs the work of recovering from the occurrence of the abnormality such as the original document jam, the user is not required to request the dispatch of a service person to the support center 200, and the automatic transmission is performed. You can make that request,
The service can be received without having to search for the telephone number of the support center 200.

Therefore, the support center 200 can cope with the situation, such as dispatching a service person before the contact comes in accordance with the use situation and the frequency of occurrence of abnormality.
Further, it is possible to easily carry out product development or the like according to the use situation. If recovery is difficult, a serviceman can be dispatched quickly to reduce the burden on the user, and serviceability such as after-care can be improved.

[0075]

According to the first aspect of the present invention, when the operation of the apparatus main body is stopped, a voice message indicating at least the stop due to the end of the normal operation can be transmitted to each user or the voice terminal of the administrator. The user or the administrator can know the end of the processing by the voice message, and when notifying the voice message indicating the occurrence of the abnormality, it can know the occurrence of a jam or running out of paper. In particular, by setting the user to notify himself / herself, the user himself / herself can be notified and act quickly without estimating the end time for collecting documents and the like. In the case of notifying the voice message to be indicated, the user can take measures such as replenishing the paper and end the process quickly. Therefore, the user himself can act in a timely manner, and convenience can be improved.

According to the second aspect of the present invention, since the voice message is transmitted in the air and transmitted to each user or the voice terminal of the administrator, the device status of the stopped device body can be determined without laying a communication line. The user or administrator can be notified. Therefore, the convenience of a device that can operate without being connected to a communication line can be improved at low cost.

According to the third aspect of the invention, since the extension of the voice terminal can be set and inputted as a notification destination of the voice message and transmitted, the voice terminal used by the user or the administrator can be easily set. The user can easily input a voice message indicating the state of the apparatus when the operation of the apparatus main body is stopped. Therefore, the notification by the voice message can be easily used, and the convenience (usability) can be improved.

According to the fourth aspect of the present invention, by calling the voice message notification device, a voice message indicating the device status of the device main body is returned. Regardless, transmission of a voice message can be requested. Therefore, when the user cannot set and input the destination information of the voice terminal,
Even when another user or administrator wants to know, the device status of the device main body can be known, and convenience can be improved.

According to the fifth aspect of the present invention, by calling the voice message notification device, the destination information of the voice terminal that has called can be set (stored) as the voice message notification destination. When the user cannot input the notification destination of the voice message when inputting the password, the user can set the notification destination without going to the installation location. Therefore, convenience can be improved.

According to the sixth aspect of the present invention, at least the apparatus status information at the time of operation stop due to the occurrence of an abnormality in the apparatus main body is transmitted to the support center, so that the support center can manage the occurrence of the abnormality in the apparatus main body. When the device status information of the steady operation is also transmitted to the support center, the use frequency of the device main body can be managed. Therefore, it is possible to respond by dispatching a serviceman before contact is made as appropriate, and it is also possible to use it for product development according to the user, thereby improving convenience.

According to the seventh aspect of the present invention, the apparatus status information stored in the apparatus main body is transmitted to the support center at an arbitrary timing such as regular or irregular, so that the number of times of communication is reduced and the apparatus main body is transmitted to the support center. The occurrence of abnormalities and the frequency of use can be managed. Therefore, without increasing communication costs, a serviceman can be appropriately dispatched before contact is made, or the product can be used for product development according to the user, and convenience can be improved.

According to the eighth aspect of the present invention, a message requesting the dispatch of a serviceman is transmitted to the support center when an abnormality occurs repeatedly in the apparatus main body.
It can promptly request the dispatch of service personnel and deal with it. Therefore, it is possible to reduce the burden on the administrator or the like for recovering from the device abnormality, and to improve the convenience.

According to the ninth aspect of the present invention, a copying machine,
The above-described effects can be obtained in a facsimile device, a printer device, or a scanner device.

[Brief description of the drawings]

FIG. 1 is a diagram illustrating an example in which a first embodiment of a voice message notification device according to the present invention is mounted on a copying machine on a network, and is a conceptual diagram illustrating a network system;

FIG. 2 is a block diagram showing a schematic configuration of the embodiment and a copying machine.

FIG. 3 is a block diagram showing a schematic configuration of the voice terminal.

FIG. 4 is a flowchart illustrating the notification of the voice message.

FIG. 5 is a diagram illustrating an example of application to other networks.

FIG. 6 is a diagram showing an example of application to another network different from FIG. 5;

FIG. 7 is a diagram illustrating an example in which the second embodiment of the voice message notification device according to the present invention is mounted on a copying machine on a network, and is a flowchart illustrating notification of the voice message.

FIG. 8 is a diagram illustrating an example in which the third embodiment of the voice message notification device according to the present invention is mounted on a copying machine on a network, and is a flowchart illustrating notification of the voice message.

FIG. 9 is a diagram illustrating an example in which the fourth embodiment of the voice message notification device according to the present invention is mounted on a copying machine on a network, and is a flowchart illustrating notification of the voice message.

FIG. 10 is a diagram illustrating an example in which a fifth embodiment of the voice message notification device according to the present invention is mounted on a copying machine on a network, and is a flowchart illustrating notification of the voice message.

FIG. 11 is a diagram illustrating an example in which the sixth embodiment of the voice message notification device according to the present invention is mounted on a copying machine on a network, and is a flowchart illustrating notification of the voice message.

FIG. 12 is a diagram illustrating an example in which the seventh embodiment of the voice message notification device according to the present invention is mounted on a copying machine on a network, and is a flowchart illustrating notification of the voice message.

FIG. 13 is a diagram illustrating another aspect, and is a flowchart illustrating notification of the voice message.

14 is a diagram showing another mode different from FIG. 13, and is a flowchart for explaining the notification of the voice message.

FIG. 15 is a diagram illustrating an example in which the eighth embodiment of the voice message notification device according to the present invention is mounted on a copying machine on a network, and is a conceptual diagram illustrating a network system.

FIG. 16 is a flowchart illustrating the notification of the voice message.

FIG. 17 is a diagram illustrating an example of application to another network.

18 is a diagram illustrating an example of application to another network different from FIG. 17;

[Explanation of symbols]

10 Communication device (voice message notification device) 11 Communication control unit (information acquisition unit, transmission control unit) 12 ROM (message storage unit, support center storage unit, request information storage unit) 13 RAM (transmission destination storage unit, device status storage) Means) 14 Modulator / demodulator 15 Antenna 16 Radio unit (line connection control means) 20 PHS terminal (voice terminal) 21, 31 PBX 22 PHS base station 30 Telephone (voice terminal) 100 High-performance digital copier (device itself, scanner, Printer device, facsimile device) 101 System control unit 103 RAM (transmission destination storage means) 104 Operation unit 106 Scanner 108 Recording unit

Claims (9)

[Claims] 1. A voice message notification device mounted on an apparatus main body that operates according to an input of a processing instruction, comprising: information acquisition means for receiving apparatus status information of the apparatus main body; Storage means, transmission destination storage means for setting and inputting destination information of a voice terminal for transmitting and notifying the stored voice message every time a processing command is input, and receiving device status information when the operation of the device body is stopped Transmission control means for transmitting a voice message corresponding to the device status information to a voice terminal storing the destination information. And transmitting a voice message notifying the fact to the voice terminal. 2. The transmission control means includes line connection control means capable of connecting to a network for transmitting voice information to the air and transmitting the information to a transmission destination, and transmitting the transmission destination storage means through the air. The voice message notification device according to claim 1, wherein the voice message notification device is configured to store destination information of a voice terminal that can receive the voice information. 3. The voice message according to claim 1, wherein the transmission destination storing means is configured to set and store an extension number assigned to the voice terminal as destination information. Notification device. 4. The apparatus according to claim 1, wherein said transmission control means is configured to receive the apparatus status information of the apparatus main body when called by the destination information assigned thereto and to transmit a voice message corresponding to the apparatus status information. The voice message notification device according to any one of claims 1 to 3, wherein: 5. The transmission destination storage means obtains destination information of a caller sent from the caller when called by the destination information assigned to the transmission destination storage means, and transmits a voice message to notify the destination. The voice message notification device according to any one of claims 1 to 4, wherein the voice message notification device is configured to store as destination information of a voice terminal to be executed. 6. A support center storing means for storing destination information of a support center for managing the device status of the apparatus main body in advance, wherein said transmission control means controls at least one of a normal operation and an abnormal occurrence of the apparatus main body. The voice message notification device according to any one of claims 1 to 5, wherein the device receives the device status information and transmits the device status information to the support center when the operation is stopped. 7. A support center storing means for storing destination information of a support center for managing the apparatus status of the apparatus main body, an apparatus state storing means for receiving and storing the apparatus state information when the operation of the apparatus main body is stopped, The transmission control means is configured to transmit the device status information to be stored at a predetermined interval or at an arbitrary timing according to the storage amount of the device status information to the support center. The voice message notification device according to any one of the above. 8. A support center storing means for storing destination information of a support center for managing the apparatus status of the apparatus main body, an apparatus state storing means for receiving and storing the apparatus state information when the operation of the apparatus main body is stopped, Request information storage means for storing a character or voice message requesting the dispatch of a serviceman; The voice message notification device according to any one of claims 1 to 5, wherein a message requesting dispatch of a serviceman when stored is transmitted to a support center. 9. The apparatus according to claim 1, wherein a copying machine, a facsimile apparatus, a printer, or a scanner is used as the apparatus main body, and is built in or externally attached to the apparatus main body. The voice message notification device according to claim 1.