JPS60568A - Guest room managing device - Google Patents

Abstract

PURPOSE:To automate allotment of a guest room when checking in by allotting a guest room to be checked in according to the order of guest rooms stored in an order storing section. CONSTITUTION:When a guest orders a guest room, a front man operates a keyboard 1 to make an arithmetic processing section 2 check-in business state, and presses successively room class keys S, T, D, SUT, number keys 6, and number of rooms key 10 and transmits data to the arithmetic processing section 2. Then, the status of guest rooms in a status memory 3 is checked successively according to the order of an order memory 4, and room number which can be checked in is selected successively, and sent to a display 5 and displayed by flickering. When a guest room key 7 and a check-in key 8 are depressed according to the display, the state of check-in is written in the status memory 3 and stored.

Description

DETAILED DESCRIPTION OF THE INVENTION (A) Field of Industrial Application The present invention relates to a guest room management device that manages the status of each guest room in a hotel, such as check-in and check-out.

(-Prior art) Conventionally, the state of each guest room, that is, whether each guest room is in a check state or a check act state, is stored (there are hotels equipped with a guest room management device. Hotel guest room management changes the guest room status stored in this guest room management device for the corresponding T guest room to an appropriate state when a guest checks in or checks out, and the guest room status is always stored in the guest room management device. This is done in such a way that the state of the guest room in the hotel is known by matching the state of the guest room with the actual state of the guest room and outputting the state of the guest room stored in the guest room management device.

The method is for the front desk staff to operate the guest room management device, check the condition of the guest rooms in the hotel, select a room that is available for check-in from among the room types requested by the guest (e.g. twin, single, double, etc.), A method has been adopted in which the state of the guest room is changed to the check-in state within the guest room management device and the guest is guided to the corresponding guest room.

However, in a hotel, a specific method for selecting a guest room for check-in is, for example, if the season is summer, choose a room on the north side where it looks cooler, or if it is winter, choose a room on the south side where it looks warmer. It is designed to improve service to guests by allowing them to check in.

Therefore, in order to sequentially allocate rooms to guests using the method described above, the front desk staff operating one guest room management device must consider the order of guest room assignment for each room type, and the front desk staff must It was a heavy burden and had poor workability.

? Object of the Invention The present invention has been made in view of the above points, and an object of the present invention is to provide a guest room management device that automatically allocates guest rooms at the time of check-in of guests.

B) Structure of the Invention The present invention provides a ranking storage unit that stores the rankings of each guest room in a hotel by room type, which is removably attached to the main body, and selects the guest rooms that should be checked in according to the ranking of the rooms in the ranking storage unit. The system is configured to allocate .

(E) Embodiment FIG. 1 is a block diagram showing an embodiment of the guest room management device of the present invention, in which (11 is a check-in corresponding to each guest room,
A key operation unit for inputting guest room status such as check-out,
(2) is connected to this key operation section 111, and the key operation section (
11 represents an arithmetic processing unit that performs operations T, and has functions such as assigning a guest room and rewriting the guest room status stored in this guest room management device. (3
Reference numeral 1 denotes a state storage section in which the state of each guest room is stored, for example, in correspondence with the guest room number, and the arithmetic processing section (2)
The contents are rewritten by . (4) is a ranking memory in which each guest room in the hotel, for example, the guest room number is stored in the order of priority to be checked in for each room type such as single, twin, double, and suite (a group of two rooms). A removable recording medium 1, such as a floppy disk, is used as a storage medium. Also, this ranking storage section (4)
Usually, a plurality of recording media are provided, and for example, for each room type, the guest room number is stored in order from the north or south room, or for example, a festival held near this hotel, etc.
Room numbers are stored in order of the number of rooms most likely to view the fireworks display. (5) is a display unit connected to the arithmetic processing unit (2), which displays the status of each guest room and the guest room number assigned at check-in. This display section (5
) is preferably formed integrally with the key operation section (1), as will be described later.

FIG. 2 is a front view of the main parts of the key operation unit 111, and room type keys (S) ('I') (D) ( S [
JT), number key (61), guest room key (7) corresponding to each guest room number, check-in key (8) for instructing check-in input, and check-out key (9) for checking check-out input. and the room number key (Ill) indicating that the number entered with the number key (6) is the number of guest rooms.
Consists of. In addition, the guest room key (7) of this key operation part (1)
A light emitting element is provided at the bottom, which also functions as a display section (5) that can display the cabin status corresponding to each cabin.

In such a guest room management device, when a guest comes and orders two twin guest rooms, the front desk clerk operates the business selection key (not shown) of the key operation section +11 and selects the arithmetic processing section (2; After checking in the business status L7:
When the room type key (T), key 2 of the number keys (6), and room number key att are pressed in sequence, data such as room type twin and number of guest rooms 2 is sent to the arithmetic processing unit 121. This arithmetic processing unit (21) sequentially checks the cabin status of the twin cabin number of the status storage unit (31) according to the ranking in the ranking memory (4),
After checking out, the guest room numbers that are ready for check-in are selected sequentially T0. When two guest rooms that are ready for check-in, for example, guest rooms No. 301 and No. 508, are selected, this operation is stopped, and this operation is stopped,・No. 508 is connected to the key operation unit (display unit (51) integrated with the cabin key (7))
501 of this display section (5), that is, the guest room key (7).
The location corresponding to number 508 is displayed blinking as shown in FIG. The operating state at this time is shown in the flow yard of Fig. 4.According to this display, press the guest room keys (7), 501 and 308, press the check-in key (8), and then press the arithmetic processing unit (2). ) is the state memory unit (Room 31 '501,
Write the check-in status for room 308 and save it.

In addition, when performing check-out work, the check-out work is selected using the work selection key (not shown) on the key operation unit, and l1lIf'F of the arithmetic processing unit 121 selects the checked-in guest room with the guest room key [7:]. The formed display section lights up and the state memory section (3
The corresponding guest room in 1 becomes checked out.

Therefore, in the summer, the rankings are stored sequentially starting from the north side guest rooms, and in the winter, the rankings are stored starting from the south side rooms, and there are festivals, fireworks, etc. near the hotel. During the period, if the storage section is set to store such events in guest rooms where they can be easily viewed, the service to guests can be improved.

(F) Effects of the Invention As mentioned above, the guest room management device of the present invention allocates guest rooms for check-in according to the ranking of each room type in the ranking storage section, so it automatically assigns appropriate guest rooms to guests. This improves service to guests, reduces the burden on the front desk staff, and improves work efficiency.

[Brief explanation of the drawing]

Fig. 7 is a block diagram of the guest room management device of the present invention, and Figs. 2 and 3 are keys with an integrated display section! Top view of I work section, 4th
The figure is a flowchart diagram explaining the operation of the main part of the present invention. 12)... Arithmetic processing unit, (31... State storage unit,
(4)...Rank storage unit.

Claims (1)

[Claims] (1) A status storage unit that stores the status of each guest room in the hotel, a ranking storage unit that stores the rankings of each guest room in the hotel for each room type, and an input device that ranks one room type; a search means for searching for a guest room that is ready for check-in according to the ranking of the corresponding room type in the ranking storage section by referring to the ranking storage section and the status storage section when changing the room type from the human-powered device; , consists of. A guest room management device characterized in that the ranking storage section is detachably attached to the main body.