JPS63234792A - Unmanned information desk guiding system - Google Patents

Abstract

PURPOSE:To correctly grasp a visitor and to correctly transfer information required for the visitor by photographing the visitor by a camera, outputting to the monitor of a floor side and outputting a message or the like to the monitor. CONSTITUTION:At the time of turning on a main switch, an initial picture is outputted to the monitor 8. The visotor takes the interphone 9 of the information desk 2 of an unmanned entrance and selects a visiting place by a ten key 10 according to the initial picture, and then, the switch of the monitor 15 of the selected floor side is automatically turned on. The person receiving the visitor of the floor side takes an interphone 16 and recognizes the visitor and the visiting place. The person receiving the visitor interacts with the visitor, selects a location map or the message or the like by a ten key 17 and outputs to the monitors 8, 15. According to a necessity, the location map or the like is printed out 11. When the visitor places the interphone 9, a reception and a guide are completed to return to an initial screen.

Description

DETAILED DESCRIPTION OF THE INVENTION (Field of Industrial Application) The present invention relates to an unmanned reception/guidance system intended for office buildings, factories, research institutes, and other facilities where security must be taken into account.

(Prior art and its problems) Intelligent buildings or tenant buildings without general reception are increasingly introducing unmanned reception guidance systems in place of general reception. Known systems include a screen-based personal computer, a Videotex controller, and a telephone.

However, such systems simply touch the message displayed on the computer screen with your finger and automatically pick up the phone call, so it is difficult to tell where and how the visitor will talk to the visitor. There were problems such as the inability to give accurate instructions on where to go for a press conference, or to check the appearance of visitors and reject unnecessary visitors such as salespeople at the time of reception.

This invention was proposed to solve these problems, and it is possible to accurately grasp the visitor (visitor), accurately convey the necessary information to the visitor, and to assess the visitor's level of understanding in an instant manner. The purpose of the present invention is to provide an unmanned reception guidance system that can be improved.

(Means for Solving the Problems) The unmanned reception guide system according to the present invention includes an unmanned entrance reception provided at the entrance, a floor reception provided on each floor, and a system connected to each floor reception. A main controller is installed to connect the terminal controller, each terminal controller, and the unmanned entrance reception, and to control the unmanned entrance reception and floor reception. - The unmanned entrance reception has a camera that takes pictures of visitors, and a main controller. Equipped with a monitor that outputs still images from the camera, an interface that allows interaction with each floor, and an input device that allows you to select the destination, the floor reception desk outputs images from the camera and still images from the main controller. It is equipped with an output monitor, an interface that allows interaction with visitors, and an input device that allows you to select the stationary state.

(Function) Visitors are guided to the unmanned entrance reception by speakers, etc., pick up the intercom, select a destination using the human-powered numeric keypad, pick up the intercom on the selected floor, and interact with the visitor. Check the visitor's destination on the floor monitor, confirm the visitor's identity using the numeric keypad,
Select the necessary messages, guide maps, etc. and output them to the monitors on the visitor side and on the floor side. Print out the guide map, etc., if necessary.

(Example) The present invention will be described below based on an illustrated embodiment.

This is an example that has been applied to an intelligent building 1 as shown in Figs. A floor-side reception 3 provided on the floor, a terminal controller 4 connected to each floor-side reception 3, and each terminal controller 4 and unmanned entrance-side reception 2 are connected, and the unmanned entrance-side reception 2 and floor-side reception 3 are connected. It is equipped with a main controller 5 that controls the.

The unmanned entrance reception desk 2 has a color camera 6 that takes pictures of visitors, a color monitor 8 that displays still images (V, (messages and building guide map described later) 7 from the main controller 5, and interacts with each floor. An interphone 9 that can be used to display visitors, a numeric keypad 10 that serves as an input device that allows you to call up the destination by selecting a number, and a printer 1) that is an option that prints out still images 7. A time-lapse VTR 12 is provided as an option for recording the same, and each of the above-mentioned devices is housed in a panel 13 as shown in FIG.

Note that the printer 1) is not limited to a printer such as a personal computer, but also includes a printer such as a facsimile machine that prints out images on paper.

The floor side reception 3 is a color camera 6 image (visitors)
Still image 7 same as 14 and color monitor 8 for visitors
It is equipped with a color monitor 15 for displaying the following information, an intercom 16 capable of interacting with visitors, and a numeric keypad 17 as an input device for selecting a still image 7 to be displayed on the color monitor 8 for the visitor. Note that a color camera 18 may also be provided at this floor-side reception desk 3 so that the appearance of the person receiving the reception is displayed on the color monitor 8 of the unmanned entrance-side reception desk 2.

The main controller 5 is connected to a main power source 19. as shown in FIG. I10 controller 20°CPU21. Interface 22. Disk file 23. Camera drive unit 24. Equipped with a video distributor 25, the still image 7 stored in the disk file 23 can be output to a color monitor 8 for visitors and a color monitor 15 on each floor via the video distributor 25, and a color camera 6 The camera drive unit 24 outputs the image 14 via the image distributor 25 to the color monitor 15 on each floor.

A main power remote controller 26 is connected to the I10 controller 20, and this main power remote controller 26 is installed in a security room 27, etc., and the main switch 26A is turned on and off to turn on the power, start up the system, and terminate the system. , the power can be turned off.

Furthermore, a pair of sensors 28 for opening and closing the automatic door are installed inside and outside the automatic door at the entrance.
8 to detect the arrival of a visitor and guide him to the unmanned entrance reception area 2.

Therefore, a speaker 29 is installed at the unmanned entrance reception desk 2, and the main controller'y-5, t-to announcement machine 30. A power amplifier 31° and an automatic door direction detection unit 32 are provided. The automatic door direction detection unit 32 detects ON and OFF of a pair of sensors 28, and after the outer sensor 28 turns ON, the inner sensor 28 turns ONL,
When this happens, it is determined that a visitor has arrived, and a message is sent from speaker 29. The auto-announcement machine 30 is composed of a digital voice synthesizer or the like, and is configured to announce a registered message, for example, ``Welcome, please pick up the telephone receiver of the installed intercom.'' from the speaker 29.

The above configuration operates as shown in FIG. 5.

(i) When the main switch 26A of the main power remote controller 26 is turned on, an initial screen as shown in FIG. 6 is displayed on the color monitor 8.

(1)) Unmanned entrance reception 2 via the aforementioned speaker 29
Visitors guided to Interfon 9 follow the initial screen.
I take the.

(iii) Select the destination (company) to visit using the numeric keypad 10.

(iv) Both sides change to a second menu as shown in Figure 7, and the destination (department) to be visited is selected. The screen will look like Figure 8, and if the call is busy, it will look like Figure 9.

(V) The interphone 16 of the selected floor sounds,
The color monitor 15 on the floor side is automatically switched on.

(vi) The receptionist on the floor side picks up the intercom 16 and at the same time confirms the appearance of the visitor and the destination they are visiting.

(vii) The person responding to the call confirms the availability of the destination using an extension telephone and TV camera.

(viii) The visitor and the receptionist or interviewer have a dialogue and the first
A guide map of a place suitable for the visitor as shown in Figure 0 is selected using the numeric keypad 17 and output to color %-J'-8,15. Furthermore, the driver uses Interphone 9.16 to explain the destination.

(ix) Print out the aforementioned guide map for visitors as necessary.

(x) When the visitor places Interfon 9, the reception/guidance ends and the screen returns to the initial screen.

Note that if the interviewee is on another floor, the audio and video signals can be transferred to that floor.

(Effects of the Invention) As described above, the unmanned reception and guidance system according to the present invention uses a camera to take pictures of visitors and outputs them to the monitor on the floor, as well as outputs a still image such as a message or a guide map of the building to the monitor. Because of this configuration, the following effects can be achieved.

(i) Compared to a general reception desk, visitors can be directly accessed, so it is possible to save time for visitors.

(1)) For building managers, it is possible to automate reception guidance and operations, which helps significantly reduce management costs.

(iii) In addition to the verbal communication of guidance information in conventional systems, this system also visually communicates information through images, which allows accurate information to be conveyed and dramatically improves the level of understanding among visitors.

(iv) Since visitors can be confirmed on video, the identity of the visitor can be confirmed, unnecessary visitors can be rejected, and the degree of internal introduction can be adjusted depending on the visitor's trustworthiness by selecting the guidance image output to the monitor. security can be improved.

[Brief explanation of drawings]

Fig. 1 is a schematic control system diagram showing an unmanned reception guide system according to the present invention, Fig. 2 is a schematic perspective view showing an intelligent building, Fig. 3 is a perspective view showing each device, Fig. 4 is a control system diagram, FIG. 5 is a flowchart for using the unmanned reception guide system, and FIGS. 6 to 10 are explanatory diagrams showing various still images. ■...Intelligent building, 2...Unmanned entrance reception,
3. Floor side reception, 4. Terminal controller, 5. Main controller, 6. Color camera,
7.Still image, 8.Color monitor, 9.Interface, 10.Numeric keypad, 1).Printer, 1
2...Time-lapse VTR, 13...Panel, 14...
Image from camera 6, 15...Color monitor, 16...Interphone, 17...Numeric keypad, 18...Color camera, 19...Main power supply, 20 -1) 0:27 Troller, 2l--CPU122... interface, 23
...Disk file, 24...Camera drive unit,
25...Video distributor, 26...Main power remote control, 27...
・Security room, 28...Sensor, 29...Speaker, 3
0...Auto announcement machine, 31...Power amplifier, 32...Automatic door direction detection unit.

Claims (7)

[Claims] (1) An unmanned entrance reception provided at the entrance, a floor reception provided on each floor, a terminal controller connected to each floor reception, and a connection between each terminal controller and the unmanned entrance reception; It is equipped with a main controller that controls the unmanned entrance reception and the floor reception.The unmanned entrance reception is equipped with a camera that takes pictures of visitors, a monitor that outputs still images from the main controller, and an intercom that allows interaction with each floor. ,
The floor-side reception desk is equipped with a monitor that outputs images from the camera and still images from the main controller, an intercom that allows interaction with visitors, and an input device that allows the selection of the still images. An unmanned reception guide system characterized by being equipped with an input device. (2) The unmanned reception and guidance system according to claim 1, wherein the still image is a message and a guide map. (3) Claim 1, which is activated by a signal from an automatic entrance door sensor, etc., and provides voice guidance to guests.
The unmanned reception guidance system described in Section 1 or Section 2. (4) Claims 1 and 2, characterized in that a printer that outputs still images is provided at the unmanned entrance reception.
The unmanned reception and guidance system described in Section 3 or Section 3. (5) Claim 1, characterized in that a VTR that continuously records the appearance of guests is installed at the unmanned entrance reception.
The unmanned reception/guidance system according to paragraph 2, paragraph 3, or paragraph 4. (6) Unmanned reception guide according to claim 1, 2, 3, 4, or 5, characterized in that a camera for photographing the person responding is provided at each floor reception. system. (7) Claims 1, 2, 3, 4, 5, or 6, characterized in that audio signals and video signals can be transferred between floors. 's unmanned reception guidance system.