JPS6380663A - Voice information device - Google Patents

Voice information device

Info

Publication number
JPS6380663A
JPS6380663A JP22552186A JP22552186A JPS6380663A JP S6380663 A JPS6380663 A JP S6380663A JP 22552186 A JP22552186 A JP 22552186A JP 22552186 A JP22552186 A JP 22552186A JP S6380663 A JPS6380663 A JP S6380663A
Authority
JP
Japan
Prior art keywords
voice
time
opponent
message
answer
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
JP22552186A
Other languages
Japanese (ja)
Inventor
Jun Hoyano
保屋野 純
Shigeru Hoshino
茂 星野
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
NEC Corp
NEC Engineering Ltd
Original Assignee
NEC Corp
NEC Engineering Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by NEC Corp, NEC Engineering Ltd filed Critical NEC Corp
Priority to JP22552186A priority Critical patent/JPS6380663A/en
Publication of JPS6380663A publication Critical patent/JPS6380663A/en
Pending legal-status Critical Current

Links

Abstract

PURPOSE:To permit a whole message which is intended to be informed to be correctly transmitted by providing a means for detecting the answer of a calling opponent and a means for controlling a message voice transmission start timing in accordance with the detection output. CONSTITUTION:An answer detecting part 21 detects the answer of the calling opponent, whereby the voice begins to be outputted from an appropriate time. Namely, the voice beings to be outputted from time when a handset is off- hooked T1 and the opponent answers, 'Yes, this is OOO speaking.', and at the time when prescribed time has elapsed T3 from time when the opponent's answer finishes or time T2 when the opponent seems to have finished answering a voice signal is started from the side of a voice information device 11. Thus, the message can be transmitted without being overlapped with the answering voice of the opponent.

Description

【発明の詳細な説明】 「産業上の利用分野」 この発明は、電話回線を介してメツセージを自動通知す
る音声通知装置に関する。
DETAILED DESCRIPTION OF THE INVENTION "Field of Industrial Application" The present invention relates to a voice notification device that automatically notifies messages via a telephone line.

「従来の技術」 従来から電話回線を介してメツセージを通知する装置か
、広く利用されている。この−例とし℃第3図に音声通
知方式のブロック図を示す。メツセージを通知する場合
、まず音声通知装[11内の制御部12より発信コマン
ドを網制御部13に送る。網制御部13では、発信コマ
ンドを受は付ケタラ、音声通知装置4、交換機15を介
して相手先の電話機16に発信する。音声通知装置xi
内の音声出力部17は相手先に通知するメツセージの出
力部である。
``Prior Art'' Conventionally, devices for notifying messages via telephone lines have been widely used. As an example of this, FIG. 3 shows a block diagram of the voice notification system. When notifying a message, first, the control section 12 in the voice notification device [11] sends a calling command to the network control section 13. The network control unit 13 sends the outgoing command to the destination telephone 16 via the reception desk, the voice notification device 4, and the exchange 15. voice notification device xi
The audio output unit 17 inside is an output unit for outputting a message to notify the other party.

「発明が解決しよ5とする問題点」 従来の音声通知装置では、電話をかけた相手先へ音声出
力を一方的に送出している。従って第4図に示すような
音声通知方式の会話シーケンス例から理解されるように
、音声通知装置11側から発信し、相手先が受話器を取
った場合、音声通知装置7111側からの音声出方(例
えば「こちらは×××センターです。・・曲」)と、相
手先側の応答出力(例えば「はい、○O○でございます
。」)とが重なってしまい、相手先では音声通知装置1
1側のメツセージの最初の部分が聞けないという欠点が
おこりがちである。
``Problems to be Solved by the Invention'' Conventional voice notification devices unilaterally send voice output to the called party. Therefore, as can be understood from the conversation sequence example of the voice notification method shown in FIG. (For example, "This is XXX Center...song") and the response output from the other party (For example, "Yes, this is ○O○.") overlap, and the other party's voice notification device 1
The disadvantage is that the first part of the message from the first party cannot be heard.

「問題点を解決するための手段」 この発明の音声通知装置は、電話相手先の応答を検出す
る手段と、その応答検出手段の検出力にヨリメツセージ
音声の送出開始タイミングを決定する手段とを備えてい
る。
``Means for Solving the Problems'' The voice notification device of the present invention includes means for detecting a response from the other end of the telephone, and means for determining the timing to start transmitting a message sound based on the detection power of the response detection means. We are prepared.

この構成により電話相手先からの応答が終了または終了
とみなされた後にメツセージ音声の送出を開始し、メツ
セージ音声が応答音声と重なることなく、全メツセージ
は確実に相手に聞き取られる。
With this configuration, the sending of the message voice is started after the response from the telephone destination is completed or deemed to be completed, and the message voice does not overlap with the response voice, and the entire message is surely heard by the other party.

「実施例」 次にこの発明について図面を参照して説明する。"Example" Next, the present invention will be explained with reference to the drawings.

第1図はこの発明の一実施例を示し、第3図と対応する
部分に同一符号を付けである。この発明では音声通知袋
all内に応答検出部21が設けられ、応答検出部21
は電話相手先の応答を検出する。
FIG. 1 shows an embodiment of the present invention, and parts corresponding to those in FIG. 3 are given the same reference numerals. In this invention, the response detection section 21 is provided in the voice notification bag all, and the response detection section 21
detects a response from the called party.

第4図の会話シーケンス例t≠に示したように、電話相
手先の人は、受話器を取り上げると通常「はい、OOO
でございます。」等の応答をしてしまう。従って、この
応答音声は音声通知方式の音声出力部17の通知メツセ
ージ例えば「こちらは、XXXセンターです。・・・・
・・」等の音声出力と重なってしまい、電話相手先の人
が、音声通知装置XI側からのメツセージの最初の部分
を間き落としてしまう。
As shown in the conversation sequence example t≠ in Figure 4, when the person on the other end of the phone picks up the receiver, the person on the other end of the phone usually says, ``Yes, OOO.
That's it. ” etc. Therefore, this response voice is the notification message of the voice output section 17 of the voice notification method, for example, ``This is the XXX center.
...'' etc., and the person on the other end of the phone will omit the first part of the message from the voice notification device XI side.

しかし、この発明の音声通知方式では、応答検出部21
により電話相手先の応答を検出することKより適切な時
点より音声出力を開始する。第2図は、この動作タイミ
ングを示す。第2図人は、受話器を取り上げた時点Tl
より相手先が「はい、OOOでございます。」と応答し
た例であり、第3図Bは、受話器を取り上げた時点T1
より相手先が何の応答もしない場合の例である。いずれ
も相手の応答が終了した時点または応答を終了したとみ
なされる時点T2から一定時聞Tが経過した時点T3よ
り音声通知装置11側から音声出力を開始する。
However, in the voice notification method of the present invention, the response detection unit 21
The voice output is started from a more appropriate time point when the response of the other party is detected. FIG. 2 shows the timing of this operation. Figure 2 The person picks up the receiver at Tl
This is an example in which the other party responds with "Yes, OOO.", and Figure 3B shows the time T1 when the receiver picks up the receiver.
This is an example of a case where the other party does not make any response. In either case, the voice notification device 11 starts outputting the voice from the time T3 when a certain period of time T has elapsed from the time when the other party's response is completed or from the time T2 when the response is considered to be completed.

これKより相手先の応答音声と1なることなくメツセー
ジを伝えることができる。相手先応答を検出する手段と
して種々のものが考えられるが、−例として第2図に示
すように信号レベルの大小を監視し、あらかじめ設定し
たレベル(点線で示す値)を越えるかどうかで判別する
方法がある。
With this K, a message can be conveyed without being confused with the response voice of the other party. Various methods can be used to detect a response from the other party, but for example, as shown in Figure 2, the signal level is monitored and the determination is made based on whether it exceeds a preset level (the value indicated by the dotted line). There is a way to do it.

この設定したレベルより小さい区間が設定した1時間経
過した時点から、音声通知装置11側から音声出力を開
始する。
The audio notification device 11 starts outputting the audio from the time when the set one hour has elapsed during the interval smaller than the set level.

「発明の効果」 以上説明したようにこの発明は、電話相手先の応答を検
出する手段と、その検出出方に応じてメツセージ音声送
出開始タイミ〉′グを制御する手段とを有することによ
り、通知したいメツセージ全体を正確に伝えることがで
きる効果かある。
``Effects of the Invention'' As explained above, the present invention has a means for detecting a response from the other end of the telephone, and a means for controlling the timing to start sending out a message voice according to the detected response. It has the effect of accurately conveying the entire message you want to convey.

【図面の簡単な説明】[Brief explanation of the drawing]

第1図はこの発明の実施例を示すブロック図、第2図は
この発明の動作タイミングを示すタイムチャート、給3
図は従来の音声通知装置を示すブロック図、陀4図は音
声通知装置を使用した場合の会話シーケンス例を示す図
である。
FIG. 1 is a block diagram showing an embodiment of the present invention, and FIG. 2 is a time chart showing the operation timing of this invention.
The figure is a block diagram showing a conventional voice notification device, and FIG. 4 is a diagram showing an example of a conversation sequence when the voice notification device is used.

Claims (1)

【特許請求の範囲】[Claims] (1)電話網を介してメッセージを自動通知する装置に
おいて、 電話相手先の応答を検出する手段と、 その検出する手段の出力によりメッセージの音声を出力
する開始タイミングを制御する手段とを設けたことを特
徴とする音声通知装置。
(1) A device that automatically notifies messages via a telephone network, which is equipped with means for detecting a response from the other party, and means for controlling the start timing of outputting the message audio based on the output of the detecting means. A voice notification device characterized by:
JP22552186A 1986-09-24 1986-09-24 Voice information device Pending JPS6380663A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
JP22552186A JPS6380663A (en) 1986-09-24 1986-09-24 Voice information device

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
JP22552186A JPS6380663A (en) 1986-09-24 1986-09-24 Voice information device

Publications (1)

Publication Number Publication Date
JPS6380663A true JPS6380663A (en) 1988-04-11

Family

ID=16830609

Family Applications (1)

Application Number Title Priority Date Filing Date
JP22552186A Pending JPS6380663A (en) 1986-09-24 1986-09-24 Voice information device

Country Status (1)

Country Link
JP (1) JPS6380663A (en)

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