WO2002030583A2 - Procede pour le traitement d'envois de lettres ou de marchandises - Google Patents

Procede pour le traitement d'envois de lettres ou de marchandises Download PDF

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Publication number
WO2002030583A2
WO2002030583A2 PCT/EP2001/011825 EP0111825W WO0230583A2 WO 2002030583 A2 WO2002030583 A2 WO 2002030583A2 EP 0111825 W EP0111825 W EP 0111825W WO 0230583 A2 WO0230583 A2 WO 0230583A2
Authority
WO
WIPO (PCT)
Prior art keywords
data
processing device
delivery
data processing
additional
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Ceased
Application number
PCT/EP2001/011825
Other languages
German (de)
English (en)
Other versions
WO2002030583A8 (fr
Inventor
Johannes Van Sinderen
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
IDENTCOM GmbH
Original Assignee
IDENTCOM GmbH
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from DE10103266A external-priority patent/DE10103266A1/de
Application filed by IDENTCOM GmbH filed Critical IDENTCOM GmbH
Priority to AU2002221671A priority Critical patent/AU2002221671A1/en
Publication of WO2002030583A2 publication Critical patent/WO2002030583A2/fr
Publication of WO2002030583A8 publication Critical patent/WO2002030583A8/fr
Anticipated expiration legal-status Critical
Ceased legal-status Critical Current

Links

Classifications

    • B—PERFORMING OPERATIONS; TRANSPORTING
    • B07—SEPARATING SOLIDS FROM SOLIDS; SORTING
    • B07C—POSTAL SORTING; SORTING INDIVIDUAL ARTICLES, OR BULK MATERIAL FIT TO BE SORTED PIECE-MEAL, e.g. BY PICKING
    • B07C3/00—Sorting according to destination
    • B07C3/18—Devices or arrangements for indicating destination, e.g. by code marks

Definitions

  • the invention relates to a method for processing letters and / or goods by means of a mobile data processing device.
  • Addressed bulk mailings such as catalogs, letters, advertising leaflets, documents and info post are usually delivered by post or by private delivery companies by throwing the mail into mailboxes and mailboxes. As a rule, there is no confirmation of receipt.
  • Methods of handover processing and handover proof are known from the prior art, in particular in the branch of courier, express and parcel services for delivery to the recipient.
  • the delivery personnel when delivering a package, for example, reads in machine-readable information, for example a barcode or the information stored in a transponder, on the package by means of a reader, in particular a barcode or transponder reader. This identifies the delivered item.
  • the recipient When the package to be delivered is handed over, the recipient then confirms receipt, for example with a signature made on a pressure-sensitive display, in the mobile detection devices currently in use. This documents the delivery of the shipment.
  • the present invention is based on the object of providing a method for processing letter and goods consignments which enables the delivery personnel to carry out additional services automatically during delivery.
  • the previously derived and shown object is achieved by a method for processing letter and / or goods consignments by means of a mobile data processing device, which at least by
  • the delivery staff When delivering bulk items such as Infopost, the delivery staff reads one in front of the recipient's mailbox for all or for individual, possibly separately identified, items that the sender has attached to the item Coding into a mobile data processing device that the delivery personnel ("deliverers") always carry with them on their delivery tour.
  • the coding which is, for example, a bar code affixed in the address field of the shipment, contains, in addition to the usual coded address information (e.g. postcode, etc.), at least additional information which is not recognizable to the recipient of the shipment and which is, for example, one of the sender desired additional service to be carried out during delivery.
  • An example of such an additional service during delivery is the checking of the recipient's address by the deliverer and feedback of the corrected address to the sender.
  • the additional data contained in the coding are separated from the other data, decrypted, evaluated and shown on a display.
  • the delivery personnel can then perform the desired additional service on site and enter the additional data collected in the process for feedback to the sender in the mobile data processing device.
  • the data received during the execution of the additional service are stored in the data processing device and, for example, transmitted to a central server of the delivery company after the delivery tour has ended. In the central server, those of the Data received from individual deliverers is collected, sorted, consolidated and appropriately processed and sent to the sender electronically or in another form.
  • the method according to the invention offers the possibility of additionally offering novel service levels in addition to its standard delivery services.
  • the control and monitoring of deliverers can also be made more efficient and paperless, and the usual registration forms can be omitted.
  • the method according to the invention enables the senders to receive up-to-date and high-quality delivery information (current address data, type of house, garden, garage, residential area, floor, etc.), which enables much more precise dispatch and optimization of e.g. Enable Infopost.
  • up-to-date and high-quality delivery information current address data, type of house, garden, garage, residential area, floor, etc.
  • Enable Infopost e.g. Enable Infopost
  • the method according to the invention enables the sender to maintain the database of the address pool quickly and easily by using the mobile data processing device.
  • Both the sender and the service provider have the option of setting up or automatically maintaining an up-to-date address database with additional information.
  • Address data link on House number level with the location coordinates obtained by the method according to the invention are possible. Time-consuming double entries, additional analyzes by the marketing department and costs due to misdirection or overproduced quantities are eliminated.
  • the shipper has the option of sending electronic work instructions per individual item to the deliverer and electronically receiving the results, which are recorded immediately.
  • the method according to the invention is suitable for processing all types of mail and goods and supports the handover procedure in the collection / collection, transport, storage and delivery of loading aids, goods and goods including parcels as well as letters, written messages and other messages.
  • the method according to the invention is particularly suitable for processing Infopost or mass mailings, i.e. a large number of similar letters or goods addressed to different recipients.
  • the delivery personnel carry a mobile data processing device as work equipment.
  • Data processing device comprises a recording module, a preprocessing module, a special processing module, a memory module and optionally further components such as an input element, a display element and / or a printer.
  • a code attached to the consignment is read into the data processing device.
  • a data acquisition module which can be configured, for example, as a reading unit for bar codes or magnetic codes and / or as an input unit for manual entry of an alphanumeric code.
  • the coding applied to the mailing can be any coding, such as a bar or bar code, a magnetic code, a transponder and / or an alphanumeric code. It is preferably a two-dimensional barcode (e.g. matrix code) or a barcode, as is already used for addressing letters.
  • the coding can contain various types of data such as the usual shipping data (e.g. customer number of the sender, order number, payment method, address data of the recipient, sending date, etc.) and additional data such as special delivery requests (e.g. personal delivery and registration; obtain confirmation of receipt; delivery at a specific time; type of notification capture) or the request of special additional services by the delivery personnel (e.g. capture of address, geo and / or object data; determine recipient identity).
  • Codings are to be applied by the sender in such a way that the deliverer can record / read them with the mobile device (e.g. directly on the letter in the envelope window or on the envelope, e.g. with a sticker). If a so-called transponder (RF-ID tag) is used as the information carrier, it does not need to be applied visibly. It is to be expected that it is not always possible for the deliverer to record each individual package / document or
  • an optical or other identifier to be attached to the mailing in addition to the coding.
  • This indicator is intended to induce the delivery personnel to read / scan the coding (eg two-dimensional barcode) on the shipping item at the transfer point or drop-in point.
  • the method according to the invention accordingly offers the delivery personnel the option of proceeding selectively and of processing only the subsets identified by the shipper.
  • the sender has the option to introduce by the random or targeted sprinkling of flags, a control function '(cycle times, delivery rate, etc.). He expects a correspondingly defined feedback for this marked goods / mail.
  • Preprocessing module of the data processing device into shipping-related data (e.g. address data) and additional data (e.g. special delivery or
  • a coding designed as a bar code contains, for example, the sender ID as well as the customer number, name and address of the recipient as shipping-related data and the order to the delivery company to check the recipient address as additional data
  • the bar code is stored in the preprocessing module of the data processing device in split a first group of data with the sender ID, customer number, name and address of the recipient and a second group of data containing the order for address verification.
  • the way in which the coding is split up in the preprocessing module largely depends on the type of coding read. The splitting can take place, for example, in that certain positions within the coding are always reserved for additional data and certain other positions are always reserved for shipping data.
  • the preprocessing module based on the position of the data within the coding between additional and shipping data.
  • the splitting can also take place by first decrypting the coding in its entirety and splitting it into additional and shipping data on the basis of the data obtained during the decryption.
  • the additional data are fed to a special processing module of the data processing device and are automatically evaluated there according to rules stored in a memory.
  • the result of the evaluation is shown on a display element of the data processing device, for example an LCD display.
  • the coding specified on the mailing is, for example, an eight-digit numerical code with the sequence of digits "12345678", which is split into a shipping data subcode ("123456") and an additional data subcode ("78") in the preprocessing module
  • the additional data subcode is decrypted in the special processing module by comparison with data or rules stored in the memory.
  • the result of the decryption is then shown on the display. Is the Additional data subcode "78" in the aforementioned example, for example for an order to carry out an address check, the message "check recipient address” or a corresponding graphic symbol ("icon”) appears on the display of the data processing device.
  • the shipping-related data (“shipping data”) obtained during the splitting in the preprocessing module such as the shipper ID, shipper order number, recipient name and address, are stored in accordance with a preferred embodiment of the invention in the data processing device with the generation of a data record, so that they can be called up and processed as required can be.
  • the additional data received by the delivery personnel when the additional service is carried out are entered into the mobile data processing device, where they are assigned to a specific data record and stored.
  • the delivery personnel can enter the correct address of the recipient determined into the data processing device using an input device (e.g. keyboard or touch display).
  • further data such as date, time and identification of the delivery personnel at the time of delivery can be entered into the data processing device.
  • This data can also be entered automatically, e.g. by a time, date and / or geodata stamp provided in the data processing device. in the
  • the correct address data and possibly additional data are assigned to the corresponding recipient data record and stored.
  • An application program is preferably to be kept ready for the data acquisition, so that the delivery personnel can choose from predefined standard terms and the pure acquisition is thereby minimized.
  • the coded work instructions can also contain other instructions.
  • the delivery service company receives a request by reading the deliverer that for this delivery or for the delivery attempt z. B. a status, proof of delivery or other tracing and tracking information are to be returned to the sender.
  • the data stored in the memory of the mobile data processing device is at least partially transmitted to the sender after the shipment has been delivered.
  • This can expediently take place in that the data stored in the mobile device is transmitted to a central server of the delivery company after the end of a delivery tour, where the data are collected by various suppliers, sorted by consignor, consolidated and finally transmitted to the consignor in a processed form.
  • the data can also be transmitted to the central server immediately after data acquisition via mobile radio or other wireless transmission.
  • the sender can use the corrected address data or other data determined on delivery together with the date and time of the delivery Delivery of the shipment and, if applicable, the names of the delivery personnel are transmitted electronically or in any other way.
  • the coding of the goods / mail has unique identification features of the sender and the addressee, so that the transmitted data can be assigned by the sender.
  • An example of the content of a transmitted delivery transaction data record is: date, time, goods identification, service provider, delivery location, delivery name, delivery status, geographic information, address correction, object information.
  • a preferred embodiment of the invention also provides a clear and electronically documented identification of the delivery personnel responsible for delivering the shipment.
  • the delivery personnel can have a personal
  • Identification card e.g. in the form of an electronically readable magnetic card, chip card / smart card,
  • Supplier identification usually one-off at the beginning of delivery. According to a preferred embodiment of the invention, this is held and stored in the mobile data processing device during the delivery tour. If e.g. the name of the respective deliverer is clearly available for the provision of evidence.
  • the method according to the invention can be further advantageous be designed such that the handover location (geodesics) is determined with the aid of a locating unit.
  • the mobile data processing device it is expedient to equip the mobile data processing device with a GPS module, with which a geodata stamp can be generated at any time.
  • the geodata stamp can be assigned to a specific data record and stored in the memory of the data processing device.
  • the locating unit provided in the mobile data processing device may continuously record and store the geodesics at certain time intervals during the delivery tour. In this way, the delivery tour of the delivery staff can later be checked and positively verified based on the location coordinates.
  • Obstacles to delivery can be immediately recorded electronically with the mobile device (delivery status).
  • the method according to the invention can be implemented, for example, as follows:
  • Fig. 1 shows schematically the method steps in an embodiment of a method according to the invention for processing goods and / or letters.
  • FIG. 1 shows the processing according to the invention of a letter or goods shipment 1 at a specific handover point or delivery point 2.
  • a letter or goods shipment 1 is at a handover.
  • Delivery point 2 delivered by a logistics service provider, not shown in detail, by throwing in or handing it over to a recipient 3.
  • a code 4 and an optical identifier 5 are attached to the shipment 1 by the sender 9.
  • the coding 4 is designed as a bar code, but it can be designed in any form, in particular also as an inconspicuous bar code contained in the address field, as an invisible magnetic code or the like.
  • the encoding 4 contains the following data in encrypted form: sender ID, order number, name and address data of the recipient and a work order to the deliverer, for example the order for checking the delivery address.
  • the deliverer (not shown in detail in FIG. 1) carries a mobile data processing device (“mobile device”) 6 with him during the entire delivery tour, in which he identifies himself at the beginning of his delivery tour by means of a personal chip card 7.
  • the deliverer is informed by the optical indicator 5 that an additional service is to be provided for the delivery to be carried out now.
  • the deliverer uses a detection unit (scanner), which is provided in the mobile device 6 and is not shown in more detail, to read in the coding 4 applied to the shipment.
  • the encoding 4 that has been read in is broken down into corresponding modules (not shown in more detail), decrypted and, if appropriate, stored to generate a data record.
  • the touch-controlled display automatically shows the work instructions contained in the coding 4 for address checking, for example by means of a graphic symbol ("Icon").
  • the deliverer then carries out an address check and enters the correct address determined, for example via a menu-driven application program, into the mobile device 6, where it is stored under the corresponding data record.
  • the mobile device 6 can also be equipped with a time and date transmitter (not shown) and / or with a locating unit (GPS module), so that at the time of delivery or the execution of the additional service in the corresponding data record, a time, date and and or
  • Geodata stamp is generated. After delivery and after completion of his delivery tour, the deliverer logs out of the mobile device 6 using his chip card 7.
  • All data are temporarily stored in the mobile device 6 and can be continuously processed, e.g. via mobile radio, or after the delivery tour of the supplier has ended, bundled to a central data processing unit 8 of the
  • the data of the individual deliverers can be collected, sorted by consignor, consolidated and transmitted in whole or in part in an appropriately prepared form electronically or in some other way to the consignor 9.

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  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

L'invention concerne un procédé pour le traitement d'envois de lettres ou de marchandises au moyen d'un appareil informatique mobile. Le procédé selon l'invention comprend les étapes suivantes : (a) acquisition d'au moins un code apposé sur l'envoi de lettre ou de marchandise à l'aide d'un module d'acquisition de l'appareil informatique ; (b) décomposition automatique du code dans un module de traitement préalable de l'appareil informatique en au moins un premier groupe contenant des données liées à l'envoi et au moins un deuxième groupe contenant des données supplémentaires ; (c) transmission des données supplémentaires à un module de traitement spécial de l'appareil informatique ; (d) évaluation automatique des données supplémentaires et affichage du résultat par le module de traitement spécial au moyen de règles rangées dans la mémoire de l'appareil informatique.
PCT/EP2001/011825 2000-10-12 2001-10-12 Procede pour le traitement d'envois de lettres ou de marchandises Ceased WO2002030583A2 (fr)

Priority Applications (1)

Application Number Priority Date Filing Date Title
AU2002221671A AU2002221671A1 (en) 2000-10-12 2001-10-12 Method for processing letter and/or goods consignments

Applications Claiming Priority (10)

Application Number Priority Date Filing Date Title
DE10050638 2000-10-12
DE10050638.0 2000-10-12
DE10102476 2001-01-19
DE10102476.2 2001-01-19
DE10103266.8 2001-01-25
DE10103266A DE10103266A1 (de) 2000-10-12 2001-01-25 Verfahren zur Übergabeentwicklung
DE10133339 2001-07-12
DE10133339.0 2001-07-12
DE10133610 2001-07-13
DE10133610.1 2001-07-13

Publications (2)

Publication Number Publication Date
WO2002030583A2 true WO2002030583A2 (fr) 2002-04-18
WO2002030583A8 WO2002030583A8 (fr) 2002-10-24

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Application Number Title Priority Date Filing Date
PCT/EP2001/011825 Ceased WO2002030583A2 (fr) 2000-10-12 2001-10-12 Procede pour le traitement d'envois de lettres ou de marchandises

Country Status (2)

Country Link
AU (1) AU2002221671A1 (fr)
WO (1) WO2002030583A2 (fr)

Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2006081990A1 (fr) * 2005-02-04 2006-08-10 Siemens Aktiengesellschaft Procede et dispositif pour traiter des courriers dans des transpondeurs de diffusion
EP2039437A1 (fr) * 2007-09-20 2009-03-25 Solystic Procédé de tri d'envois postaux à enveloppe RFID
WO2013095929A1 (fr) * 2011-12-19 2013-06-27 Symbol Technologies, Inc. Systèmes et procédés d'analyse et de lecture basés sur un contexte

Non-Patent Citations (1)

* Cited by examiner, † Cited by third party
Title
Keine Recherche *

Cited By (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2006081990A1 (fr) * 2005-02-04 2006-08-10 Siemens Aktiengesellschaft Procede et dispositif pour traiter des courriers dans des transpondeurs de diffusion
EP2039437A1 (fr) * 2007-09-20 2009-03-25 Solystic Procédé de tri d'envois postaux à enveloppe RFID
FR2921280A1 (fr) * 2007-09-20 2009-03-27 Solystic Sas Procede de tri d'envois postaux a enveloppe rfid
WO2013095929A1 (fr) * 2011-12-19 2013-06-27 Symbol Technologies, Inc. Systèmes et procédés d'analyse et de lecture basés sur un contexte
US8622285B2 (en) 2011-12-19 2014-01-07 Symbol Technologies, Inc. Context based scanning and reading systems and methods
CN104169951A (zh) * 2011-12-19 2014-11-26 讯宝科技公司 基于上下文的扫描和读取系统和方法
CN104169951B (zh) * 2011-12-19 2017-05-17 讯宝科技公司 基于上下文的扫描和读取系统和方法

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Publication number Publication date
WO2002030583A8 (fr) 2002-10-24
AU2002221671A1 (en) 2002-04-22

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