JPH022267A - Mail reply calling system - Google Patents

Abstract

PURPOSE:To save the trouble of operation by providing a reply destination inquiry means and a telephone number notice means to a mail device and providing a reply telephone number notice means, a telephone number notice request means and an automatic dial means to a terminal equipment and calling a reply destination automatically when a reply is given to a reproduced and received mail. CONSTITUTION:A reply destination inquiry means 10 of a mail device 1 inquires about a telephone number of the reply destination of a terminal equipment 2 in case of mail registration from the terminal equipment 2, and the terminal equipment 2 uses the reply destination telephone number notice means 20 to inform the reply destination telephone number. Then the table generation means 11 of the mail device 1 generates a table with a telephone number corresponding to the mail written therein. When the terminal equipment 2 commands the reply, a telephone number notice request means 21 requests the notice of the telephone number of the reply destination and the mail device 1 references the said table for notice. Then the terminal equipment 2 receives it and uses an automatic dial means 22 to dial the telephone number automatically. Thus, the terminal equipment 2 is connected to the reply destination terminal equipment by the reply command only.

Description

[Detailed Description of the Invention] [(Already required)] The purpose of the present invention is to provide a method for sending an e-mail reply to a reply destination of an e-mail system, which can be connected to a reply tip bundle only by an instruction to send a reply. , a reply destination inquiry means for inquiring the telephone number of the reply destination from a mail device that stores and delivers the mail, a table creation means for creating a table in which the telephone numbers of the reply destination corresponding to the mail are written, and a reproduction from the terminal side. If there is a request for phone number notification in response to an email, the device is equipped with a phone number notification means that refers to the table and notifies the phone number of the reply destination, and the terminal that sends the email and requests playback of the email is provided with a phone number notification method that notifies the phone number of the reply destination. A reply phone number notification means for notifying the reply phone number of the email you just received and a phone number notification requesting means for requesting notification of the reply phone number for the email you just received, The system is configured to include automatic calling means for making calls.

[Industrial application field]

The present invention is a mail system in which mail sent from a terminal is stored in a mail device, and when a playback request is received from the terminal, the mail device delivers the mail. To relate to an e-mail response sending method that automatically calls a reply destination even without knowing the telephone number.

[Conventional technology]

A conventional example will be explained below using figures.

FIG. 5 is a block diagram of an example mail system, FIG. 6 is a block diagram of a conventional terminal and mail device, and FIG. 7 is a flowchart of a program of a conventional mail device.

In the mail system shown in FIG. 5, for example, when registering a mail addressed to terminal 2-2 from terminal 2-1, the telephone number of mail device 1 is sent to the mail device 1 via exchange 3.
connect to Terminal 2-2, send an email specifying the phone number of the destination terminal 2-2, store it in the email device l, and then
To request playback of the mail completed by the terminal 2-2, connect to the mail device 1 via exchange a3 by sending the telephone number of the mail device 1, and connect the terminal 2-2 stored in the mail device 1 to the mail device 2-2. The email was sent and played back.

In this case, a block diagram of a conventional terminal and mail device is shown in FIG. 6. As shown in FIG. If an e-mail is sent, it will be sent, and if a playback request code is sent, it will be sent.If a playback request code is sent, a playback request will be sent. It has a mail playback function 26' that displays on the display device 24, for example, when a mail completed by the terminal is sent, sends the mail to be registered, requests playback of the mail, and displays the sent mail. It is displayed on the device 24.

As shown in FIG. 6(B), the mail device 1' has a mail management function 15' which has a program shown in FIG. 7 and manages the mail.
It also has a mail storage function 13 that stores mail for each delivery destination terminal, and a mail delivery function 14 that delivers mail to the delivery destination terminal.

The operation of this mail device 1 will be explained according to the program shown in FIG. 7 for the mail reproduction function 15°.

When registering mail from a terminal, in step 1, the destination is received, in step 2 the content of the mail is received, and in step 3, the mail storage function 13 is controlled and the mail is registered in the area of the destination terminal. If the information is accumulated and the registration is completed in step 4, the registration is completed. When a reproduction request is made, the process proceeds to step 5, in which the mail in the area of the terminal making the reproduction request is reproduced, and in step 6, the mail reproduction function 14 is controlled, and the mail is sent to the terminal making the request.

This operation continues until all mails addressed to the requested terminals are transmitted in step 7.

That is, it stores the mail sent from the terminal and delivers the mail to the terminal that has requested playback.

[Problem to be solved by the invention]

However, with the conventional method, if you want to reply to an email using terminal 2, you have to look up the phone number on the reply tip bundle, send the phone number, and connect to the reply tip bundle, which is a time-consuming problem. There is.

In the present invention, when replying to an email on a terminal,
The purpose is to provide a mail response sending method that can be connected to a reply tip bundle simply by giving an instruction to send a reply.

[Means to solve the problem]

FIGS. 1A and 1B are block diagrams of the principle of the present invention.

In the mail device 1 that stores and delivers mail, as shown in FIG. 1(A), a reply destination inquiry means 10 for inquiring the telephone number of the reply light and a table in which the telephone numbers of the reply light corresponding to the mail are written are created. Table creation means 11
Further, if there is a telephone number notification request for the e-mail being played back from the terminal side, a telephone number notification means 12 is provided which refers to the table and notifies the telephone number of the response light.

In addition, the terminal 2 that sends the email and requests the reproduction of the email includes a response telephone number notifying means 20 for notifying the telephone number of the response to the email response inquiry, and a reproduction reception unit, as shown in FIG. 1(B). The device is provided with a telephone number notification requesting means 21 for requesting notification of the telephone number of the return destination of the returned mail, and an automatic calling means 22 for automatically calling a reply light when the telephone number is notified.

[Effect]

According to the present invention, in the mail device 1, when the terminal 2 registers a re-mail, the reply destination inquiry means 10 inquires the terminal 2 about the telephone number of the reply light, and in the terminal 2, the reply destination telephone number notification means 20 I will notify you of the phone number of the reply light.

Then, in the mail device 1, the table creation means 11 creates a table in which telephone numbers corresponding to the mail are written.

Therefore, if there is a playback request from the terminal 2, the mail device 1 will deliver the mail to the terminal 2, but if you want to reply to the mail at this time, if you instruct the reply on the terminal 2, the telephone number notification requesting means 21 requests notification of the telephone number of the reply light, and the mail device 1 notifies the telephone number by referring to the table using the telephone number notification means 12. Then, the terminal 2 receives this and automatically calls this telephone number using the automatic calling means 22.

Therefore, the terminal 2 can be connected to the terminal of the reply light only by the reply instruction, so that the time and effort can be greatly reduced.

〔Example〕

An embodiment of the present invention will be described below with reference to the accompanying drawings.

FIG. 2 is a block diagram of the terminal and mail device according to the embodiment of the present invention, FIG. 3 is a flowchart of the program of the mail device according to the embodiment of the present invention, and FIG. 4 is a block diagram of the program of the terminal according to the embodiment of the present invention. It is a flowchart.

The difference between FIG. 2 and FIG. 6 is that the terminal 2 has an automatic calling means 22 and the programs for the mail sending function 25 and mail playback function 26 have been partially changed as shown in FIG. , in the mail device 1, as shown in FIG. 2(C),
The two points are that a mail reply light table 16 is provided in which the telephone number of a reply light for mail is written, and the program of the mail management function 15 is slightly modified as shown in FIG.

The operation will be explained below in accordance with the programs shown in FIGS. 3 and 4, focusing on this change.

Terminal 2 and mail device 1 are connected via exchange 3,
When sending an e-mail for registration from terminal 2, please refer to Figure 4 (
In step 1 of A), as in the past, an email is sent specifying the destination's phone number.

Then, in the mail management function 15 of the mail device 1, the third
In step 1 of the figure, the destination is received as in the past, in step 2 the content of the email is received, in step 3 the email storage function 13 is controlled to register the email on the destination's terminal, and in step 4. Once the registration has been completed, in step 5 you will be asked whether the current terminal is the correct email return destination.

Then, on the terminal 2, in step 2 of FIG. 4(A),
For example, if you are sending this email 3 on the go, or if you are sending it from a terminal that does not have a reply light, in step 4, notify the reply destination phone number using the keyboard 23,
If this terminal is fine, do nothing.

Then, in step 6 of FIG. 3, the mail device 1 sends the 5E from the exchange 3 in step 7 if nothing is done.
Read the stored phone number of the terminal that is sent at the time of TUP, and if you receive the email reply phone number, use this phone number to send the reply destination shown in Figure 2 (B) and (C) in step 9. The telephone number for this mail is registered in the table 16 as shown in (C).

Next, when the terminal 2 and the mail device 1 are connected and the terminal 2 requests playback of the mail completed by the terminal itself, the mail management function 15 of the mail device 1, in step 10 of FIG. is played back, and in step 11 the mail delivery function 14 is controlled and sent.

Then, the terminal 2 receives the mail in step 1 of the program of the mail playback function 26 shown in FIG. 4(B),
For example, it is reproduced and displayed on the display device 24 and the process proceeds to step 2.

If the user does not respond to the e-mail in step 2, the process ends there, and if he or she does reply, for example, by inputting a code to this effect on the keyboard 23, a request is made to notify the telephone number of the reply destination in step 3.

Then, in step 12, the mail device 1 performs the process shown in FIG.
Refer to the mail reply optical table 16 shown in C) and notify the telephone number of the reply destination for the mail currently being played.

Then, the terminal 2 receives the reply telephone number in step 4 of FIG. 4(B), and in step 5
The automatic call function 22 is used to automatically call the reply destination. Therefore, the reply destination is connected via the exchange 3 here.

〔Effect of the invention〕

As explained in detail above, according to the present invention, even if you do not know the telephone number of the person to reply to, just by giving an instruction to reply, the connection is made to the terminal of the person receiving the reply, which has the effect of greatly saving time and effort. .

[Brief explanation of the drawing]

FIG. 1 is a block diagram of the principle of the present invention, FIG. 2 is a block diagram of a terminal and mail device according to an embodiment of the present invention, FIG. 3 is a flowchart of a program of a mail device according to an embodiment of the present invention, and FIG. FIG. 5 is a block diagram of an example mail system; FIG. 6 is a block diagram of a conventional terminal and mail device; FIG. 7 is a conventional mail device This is a flowchart of the program. In the figure, 1.1゛ is a mail device, 2.2゛, 2-1.2-2 is a terminal, 3 is a switchboard, 10 is a response inquiry means, 11 is a table creation means, 12 is a telephone number notification means, 13 is a mail storage function, 14 is a mail delivery function, 15.15' is a mail management function, 16 is a mail reply optical table, 20 is a reply destination telephone number notification means, 21 is a telephone number notification request means, and 22 is an automatic calling means , automatic call function, 23 is a keyboard, 24 is a display device, 25.25' is a mail sending function, and 26.26° is a mail playback function. Ki Ryoaki n Hara Kori Fukuchi, Tsuku Figure 1L Akira/) Artillery, Fri (B) Nabeki 0 Adela 4 F D
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Claims (1)

[Scope of Claims] In a mail system that stores mail sent from a terminal in a mail device (1) and delivers it from the mail device when there is a playback request from the terminal, the mail device (1) that stores and delivers the mail In 1), there is a response inquiry means (10) for inquiring the telephone number of the response destination, a table creation means (11) for creating a table in which the telephone numbers of the response destination corresponding to the e-mail are written, and a current playback function from the terminal side. If there is a request for notification of a telephone number in response to an e-mail, the telephone number notification means (12) refers to the table and notifies the telephone number of the reply destination.
), and the terminal (2) that sends the email and requests the playback of the email has a reply phone number notification means (20) that notifies the phone number of the reply to the email reply inquiry, and the terminal (20) that sends the email and requests the playback of the email. It is characterized by having a telephone number notification requesting means (21) for requesting notification of the telephone number of the reply destination of the e-mail, and an automatic calling means (22) for automatically calling the reply destination when the telephone number is notified. Email response sending method.