JPH07105292A - Guidance information display device - Google Patents

Abstract

PURPOSE:To smoothly perform input operation in transaction operation by displaying guidance information so that an operator can easily input items that are inputted in common to various operation with high possibility. CONSTITUTION:When an item to be inputted among input items necessary for transaction operation is a common input item, an indicating means M6 indicates that the input item is the common input item. A common input item deciding means M7 decides whether or not information inputted in the transaction operation indicates the common input item and when it is decided that the inputted information is the indication, guidance information corresponding to the indicated common input item is taken out and displayed by a display control means M3 at an optional position on the transaction screen in the transaction operation. When the input of the common input item ends, an end indicating means M8 indicates the end of the input and the guidance information which is displayed is erased by an erasing means M9; and a cursor is put back on the original transaction screen and preparations for input are made by an input preparing means M10.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a terminal device for inputting transaction information at a counter or the like used in financial institutions.

[0002]

2. Description of the Related Art Conventionally, when performing transaction processing operations such as deposit transactions, withdrawal transactions, and transfer transactions at a counter terminal device in a financial institution, an operator inputs predetermined transaction data while looking at a transaction screen. For example, in the case of depositing business, branch number, account number, transaction amount, passbook balance, number of passbook lines,
Enter the transaction date, etc. When the transaction data is input, the input data is sent to the host computer.

However, in the case of business such as deposit processing, there are cases where the number of passbook lines and the input items for the transaction date are not necessary. For example, it is sufficient to input only when it is necessary to input as an item that should be commonly input for each work. Therefore, in practice, as a means for notifying the host computer of the information to be commonly input, the common input information and the input item information are separated and notified from the counter terminal device to the host computer.

[0004]

However, in the above-mentioned conventional process, the common input information must be generated even if the common input item is on the transaction screen. In addition, even when it is not necessary to input, there are many areas to be input on the transaction screen. Therefore, a large amount of screen area has to be used.

Further, since there are many items to be input, it is difficult for the operator to select an item to input, and when an item to be input is searched from a plurality of items and an attempt is made to input it, the item to be input is incorrect. There was also. In that case, it is inconvenient because the correction input is troublesome.

[0006]

In order to solve the above-mentioned problems, the present invention is as follows. In the guidance information display device of the present invention, the transaction screen storage means for storing the transaction screens set in advance corresponding to various transaction operations, and the designation means for designating the transaction operations in correspondence with any transaction operation are designated as above. In a guide information display device having a display control means for extracting and displaying a transaction screen from the transaction screen storage means corresponding to the transaction business, among the input items necessary for the transaction business, common to various transaction businesses. A setting unit that presets an input item that is likely to be input as a common input item, a guide information storage unit that stores guide information corresponding to the common input item set by the setting unit, and an item to be input are common If it is an input item, an instruction means for instructing that it is a common input item and whether the information input during the transaction operation is an instruction for the common input item by the instruction means. Common input item judging means for judging, and when it is judged that the information input by the common input item judging means is an instruction, the guidance information corresponding to the specified common input item is retrieved from the guidance information storage means. The display control means for superimposing and displaying at an arbitrary position on the transaction screen during the transaction operation, and the end instruction means for instructing the end of the input when the input of the common input item and the end instruction means are used for the end. Equipped with erasing means for erasing the guidance information displayed when instructed, and input preparation means for returning the cursor to the original transaction screen to prepare for input when the guidance information is erased by the erasing means. It is characterized by that.

[0007]

In the present invention, the transaction screens set in advance corresponding to various transaction business are stored, and when the transaction business is designated corresponding to any transaction business, the designated transaction business is executed. Correspondingly, in the guidance information display device that takes out and displays the transaction screen, among the input items necessary for the transaction business, the input items that are likely to be commonly input to various transaction businesses are preset as common input items. , Guidance information is stored corresponding to the set common input items. Then, when the item to be input is the common input item, the item is instructed to be the common input item. Then, it is determined whether or not the information input during the transaction is an instruction of a common input item, and when it is determined that the input information is an instruction, it corresponds to the instructed common input item. The guidance information is taken out and displayed in an overlapped manner at an arbitrary position on the transaction screen during the transaction work. Furthermore, when the input of the common input item is completed, the input completion is instructed, the displayed guidance information is erased, the cursor is returned to the original transaction screen, and preparation for input is made. .

[0008]

BEST MODE FOR CARRYING OUT THE INVENTION In the guide information display device of the present invention, an area for inputting common input information and an input area for ordinary transaction input items are separated and displayed on the same transaction screen. In the guidance information display area, guidance information is displayed as needed when the operator inputs transaction information. FIG. 1 is a conceptual diagram of the present invention, FIG. 2 is a system configuration diagram to which the present invention is applied, and FIG. 3 is a hardware configuration diagram of a guide information display device to which the present invention is applied. Embodiments of the present invention will be described with reference to the drawings.

First, the concept of the present invention will be described with reference to FIG. The present invention is intended to display only the minimum items necessary for input on the displayed transaction screen.
Items that are commonly required in all transaction screens (hereinafter referred to as common input items) are set in advance, and the input screen is set separately from normal input items. Common input items shall not be displayed on the normal input screen for transaction input. When inputting an item set as a common input item, the common input item input area is displayed together with the guide information displayed in the guide information display area according to the operator's instruction. The operator inputs transaction items while viewing the guidance information.

The guide information display device of the present invention includes a transaction screen storage means M1 for storing a transaction screen preset for various transaction operations, and a designating means M2 for designating the transaction operation for each transaction operation. , The transaction screen corresponding to the transaction business designated by the designating means M2.
Display input means M3 for extracting from 1 and displaying on the display unit is provided, and among the input items necessary for the transaction business to be executed, the input items that are likely to be commonly input to various transaction businesses are common input items. Setting means M4 preset as
And a guide information storage unit M5 that stores guide information corresponding to the common input item set by the setting unit M4, and if the item to be input is the common input item, it is instructed to be the common input item. The instruction means M6, the common input item determination means M7 for determining whether the information input during the transaction operation is the instruction of the common input item by the instruction means M6, and the information input by the common input item determination means M7 are instructed. Common with the display control means M3 which retrieves the guidance information corresponding to the common input item designated when it is determined from the guidance information storage means M5 and superimposes it on an arbitrary position of the transaction screen during the transaction operation. End instruction means M8 for instructing the end of input when the input of the input item is completed, and end instruction means M
8 includes an erasing means M9 for erasing the displayed guidance information when the termination instruction is given by 8, and an input preparation means M10 for returning the cursor to the original transaction screen when the guidance information is erased by the erasing means M9. ing.

Next, the above concept will be described with reference to the system block diagram of FIG. 2 to which the present invention is applied and the hardware block diagram of the present invention of FIG. In this embodiment, the system configuration is an example of financial transaction business. The system includes a host computer 10 (hereinafter referred to as HO) in the office center 1.
(ST) and the sales offices 2, 3, and 4 are connected by a communication line. Each of the business offices 2, 3 and 4 has a HOST 10 in the office center 1 and each of the business offices 2, 3 and 4.
A terminal controller 20 (hereinafter, referred to as TC) for connecting to 4 and 4 via a communication line is installed.

Further, in the sales office 2, the guide information display devices 21 and 22 used for inputting data generated in the financial transaction business and used for outputting information, and the transaction by the customer even if the operator is absent. Automatic transaction device 23
(Hereinafter referred to as ATM) and the like. And
Guidance information display device 2 installed in each sales office 2, 3, 4
The data input from 1, 22 and ATM 23 is subjected to predetermined processing, and through the TC 20, using a communication line,
It is transmitted to the HOST 10 provided in the office center 1.

Next, the hardware configuration of the guide information display device of the present invention will be described using the guide information display device of the present invention as the guide information display device 21 of the sales office 2. The guide information display device 21 prints with a processor 110 that controls processing, an input unit 111 such as a keyboard and a card reader that inputs transaction data, and a display unit 112 such as a display that displays guide information of the present invention. A printing unit 113 such as a printer and a timer 1 used for managing processing time and automatically setting a trading day as a calendar.
14, a memory 115 used for storing data, a floppy disk device 116 (hereinafter referred to as FDD), a hard disk 118 (hereinafter referred to as HD), and a hard disk control unit 117 (hereinafter referred to as HDD) that controls the HD.
And a communication control unit 119 that controls the connection of the TC 20 and the guide information display device 21 by a line.

Next, the processing of the apparatus of the present invention when the number of passbook lines is preset as a common input item will be described. First, setting of common input items will be described using the guide information storage state diagram of FIG. 7.

To newly set each item of the common input item and the guide information corresponding to each item, the setting means M4
Set by. As the setting method of common input items,
First, it is determined which item is the common input item (step S801). When the common input item is determined, for example, when the key of the input unit 111 such as a keyboard is used as the instruction means M6, the key of the input unit 111, for example, the function key 1 (hereinafter referred to as F1 key) is set as the common input item. Use as a trading day specification key. In that case, the address in which the guidance information content is stored is set in the key type F1 of the key setting table 70.

Then, in the guide information setting table 73,
Address 74 and guide information content 7 corresponding to address 74
5 is stored. As for the guidance information content 75, a guidance message having contents suitable for the item is input from the input unit 111 and stored. For example, although the F1 key c is the transaction date of the common input item in the present embodiment, a special key “transaction date” like the transaction date b of the key type 71 is input to the input unit 11.
It may be separately provided on one keyboard.

Since the key setting table 70 and the guide information setting table 73 are separated for address search,
You can do it easily if you want to change the key settings. That is,
It is desired to change the address of the key setting table 70 without changing the contents of the guide information setting table 73.
Address 7 corresponding to the stored address 74 of 5
Change 2.

Input of common input items will be described in detail using the keys set as described above. FIG. 4 is a flow chart (No. 1) showing the flow of processing of the transaction business of the present invention, and FIG. 5 is a flow chart (No. 2) showing the flow of processing of the transfer business of the present invention.

First, the flow of processing will be described with reference to FIG. First, select the transaction business (step S
400). To select the transaction business, a desired transaction is selected from the input unit 111 from the normal transaction processing of the financial transaction business such as deposit transaction processing, withdrawal transaction processing, and transfer transaction processing. Next, when a transaction is selected, the transaction control screen M3 retrieves the transaction screen from, for example, the memory 115 of the transaction screen storage means M1 and displays it on the display unit 112 according to the selected transaction.

When the transaction screen is displayed, the operator inputs the transaction data of the desired transaction processing from the input unit 111 based on the data received from the customer (step S40).
2). Here, when it is necessary to input a common input item, one of the preset common input items is selected from the input unit 111 of the instruction means M6 by pressing a key or the like. When a key is pressed, the processor 110, which is the common input item determination means M7, determines whether the instruction of the pressed key is a common input item (step S404). If it is determined that the input is not a common input item instruction, the transaction screen is used to continue the input, and it is determined whether or not the input operation is to be ended depending on whether or not all data has been input (step). S41
2).

When it is determined that the common input item is instructed, the processor 110 instructs the display control means M3. The key of the designated item of the common input items, for example,
When the F1 key is pressed, the guide information storage means M5,
For example, the guidance of “Please enter the number of passbook lines” of the guidance information content 75 stored in the A3 of the address 74 of the guidance information setting table 73 corresponding to the A3 of the address 72 of the key setting table 70 of the memory 115. The information is taken out and displayed on the display unit 112 (step S405).

However, the transaction screen is already displayed on the display unit 112 as described above. Therefore, in the present invention, a place where there is no problem in inputting the branch number, the account number, etc., which are the input items of the transaction screen 60 already displayed, for example, here, the guidance information extracted at the bottom of the screen is input area 622. To be displayed. Then transaction screen 6
It becomes like 0. In this way, it is displayed on the same screen as the original transaction screen.

On the transaction screen 61, guidance information for inputting the number of passbook lines, which is one of the common input items, is displayed in the guidance information display area 620, "Enter number of passbook lines." 621
Is displayed. Next, the processor 110 moves the cursor 603 of the transaction screen 60 to the position of the cursor 623 by displaying the guidance information (step S406). Since the cursor 623 has already indicated the input position, the operator directly inputs the number of passbook lines of common input items from the input unit 111 (step S40).
7).

If the data of the common input item to be input continues, it is judged whether or not the data input is completed (step S408), and if there is the input, the data is input (step S407). Further, when there is no data to be input, the end is instructed from the end instructing means M8 for instructing the end of the input of the common input item, for example, the input unit 111. When the end instruction is issued, the processor 110 erases the displayed guidance information from the transaction screen 61 (step S410). At the same time as deleting the guide information, the cursor 623 is moved back to the cursor 603 on the original transaction screen 60 (step S411).

Next, it is judged whether or not all the input data has been input (step S412).
A message is transmitted from the TC 20 to the HOST 10 of the office center 1. End input If any input data of the normal transaction item continues to be input, transaction data is input (step S402). The subsequent processing is as described above.

Further, a case where the processing of the transfer transaction work is performed by the guide information display device of the present invention will be described in detail with reference to FIG. First, transaction operations such as deposit, transfer, and withdrawal are selected (step S500). To select a transaction business, the operator instructs a desired transaction business by pressing a key from the input unit 111 formed of a keyboard or a touch sensor key. In this embodiment, the transfer transaction business within the same bank is selected (step S501). When the transfer transaction operation is selected, the input unit 111 instructs the display control unit M3 of the processor 110 to take out the transaction screen, and the HDD 117 takes out the transfer transaction screen from the transaction screen storage unit M1 of the HD 118 and displays it. It is displayed on the section 112 (step S502).

When the screen is displayed, the operator starts the transfer transaction input process (step S503). An example of the transaction screen associated with the transfer transaction is the transaction screen 60 of FIG.
The operator inputs the transfer information from a keyboard or the like in accordance with the information written on the transfer slip or the like. First, the branch number of the transfer destination is input as "123" in the branch number input area 601 (step S504). When the operator finishes inputting the branch number, he presses the return key. By pressing the return key, the processor 110 shifts the processing to input the account number. Cursor 603 in the account number input area 602
Operator moves the transfer destination account number to "X
XXXXXX ”(step S505).

When the input of the account number is completed, the operator needs to input the transaction date of the transfer.
The "transaction date" of the common input item key set to 11 is pressed (step S506). When the transaction date key is pressed, the input unit 111 gives an instruction to the processor 110. According to the instruction, the processor instructs the guide information storage unit M5, for example, the HDD 117 to determine whether the instructed item is a common input item, and whether the specified key exists in the key setting table 70 in the HD 118. Determined by whether or not. As a result of the determination, since the transaction date b is a common input item, the address A2 of the guidance information setting table 73
The "Please enter the transaction date" stored in is taken out (step S507).

Then, the retrieved guide information is displayed on the display unit 11
The common input item area 622 is displayed in the blank information display area 620 at the bottom of the already displayed transaction screen 2 (step S508). Next, when the preparation for input is completed, the operator inputs the transaction date as "H050910" to the cursor 623 (step S509) (step S510).

Next, the case where the operator completes the input of the common input items and returns to the original transaction screen will be described.
The operator confirms whether or not the data input of the common input item is completed, and if there is the input, the step S51.
If the answer is NO in step 1, the key is selected as in step S506, and the process is performed as described above. Then, when the data input of the common input item is finished, the key indicating the end is pushed, and when the end instruction is given, the step S51 is performed.
It becomes YES in 1 and the returning means M10 for returning to the original transaction screen
The cursor 623 is moved to the normal input item area 610 by (step S512).

Next, the guide information content "Please enter the transaction date" and the common input item input area in the guide information display area displayed on the transaction screen are erased from the screen by the erasing means M9 ( Step S513). When the guidance information display area 620 has been deleted from the transaction screen, the operator next judges whether or not the input relating to the transfer transaction is completed (step S514). If the input is not completed, the operator enters the input item on the normal transaction screen. Therefore, input is performed for a predetermined input item (steps S504 and S505). If an input of the common input item occurs at that time, the common input item key is selected as in step S506.

Then, the operator judges whether or not all the transaction work is completed (step S515), and if the transaction work is continued, the operator selects the desired transaction work on the transaction work selection screen as in step S500. Waiting for input. When all transactions are completed, the screen is closed.

[0033]

As described in detail above, the guide information display device of the present invention stores transaction screens preset in correspondence with various transaction business, and conducts transaction corresponding to any transaction business. When a business is designated, a transaction screen corresponding to the designated business is taken out and displayed. And
At any position on the displayed transaction screen, guidance information is displayed so that it is easy for the operator to enter the items that are likely to be input in common in various preset transaction operations. Input work can be performed smoothly.

Further, when the input of the common input items is completed and an instruction to end the input is given, the guidance information displayed on the transaction screen is erased from the screen, so that the data is stored in the ordinary transaction input items. Even when inputting, the necessary internal information is not displayed, so that the input work can be carried out without making a mistake in the input item. Also, when the guidance information is deleted from the transaction screen, the cursor is returned to the original transaction screen, so the operator does not have to move the cursor one by one when entering data in a normal transaction item, which is convenient. Is improved.

Then, the guidance information of the common input item is displayed on any transaction screen regarding the transaction work, and the data of the common input item can be input by designating the common input item. Therefore, if an input item that is a common input item is set in advance for each transaction screen, the amount of screen information memory of the transaction screen becomes large. However, according to the present invention, it can be stored in the storage means. With a minimum amount of memory,
The transaction screen can be stored and the memory capacity is small. Therefore, for example, even when a transaction screen is generated, it is possible to save the labor of generation as a result, which is convenient.

[Brief description of drawings]

FIG. 1 is a diagram showing a concept of the present invention.

FIG. 2 is a diagram showing a system configuration example to which the present invention is applied.

FIG. 3 is a diagram showing a hardware configuration of the present invention.

FIG. 4 is a flow chart showing a flow of processing of transaction business of the present invention.

FIG. 5 is a flowchart showing a flow of processing of a transfer transaction business of the present invention.

FIG. 6 is a diagram showing an example of a transaction screen.

FIG. 7 is a diagram showing a storage state of guidance information.

[Explanation of symbols]

 M1 transaction screen storage means M2 designation means M3 display control means M4 setting means M5 guidance information storage means M6 instruction means M7 common input item determination means M8 end instruction means M9 erasing means M10 input preparation means 1 office center 2, 3, 4 business office 10 Host Computer (HOST) 20 Terminal Controller (TC) 21, 22 Guidance Information Display Device 23 Automatic Transaction Machine (ATM) 60, 61 Transaction Screen 70 Key Setting Table 73 Guidance Information Setting Table 110 Processor 111 Input Unit 112 Display Unit 115 Memory 116 Floppy Disk Device (FDD) 117 Hard Disk Controller (HDD) 118 Hard Disk (HD) 119 Communication Controller

Claims (1)

[Claims] 1. A transaction screen storage unit for storing preset transaction screens corresponding to various transaction works, a designation unit for designating a transaction work corresponding to an arbitrary transaction work, and the designated transaction work. In a guidance information display device having a display control means for displaying a transaction screen from the transaction screen storage means in response to the above, in the input items necessary for the transaction operation, the information is commonly input to various transaction operations. Setting means for presetting input items having a high possibility as common input items, guidance information storage means for storing guidance information corresponding to the common input items set by the setting means, and items to be inputted are common input items. If it is, the instruction means for instructing that it is a common input item, and the information for determining whether the information input during the transaction operation is an instruction of the common input item by the instructing means. Common input item determining means, and when the information input by the common input item determining means is determined to be an instruction for a common input item, the guide information corresponding to the instructed common input item is stored in the guide information storage means. From the display control means for taking out and displaying at an arbitrary position on the transaction screen during the transaction work, an end instruction means for instructing the end of input when the input of the common input item is completed, and the end instruction means. An erasing means for erasing the guidance information displayed when an end is instructed, and an input preparation means for returning the cursor to the original transaction screen and preparing for input when the guidance information is erased by the erasing means. And a guide information display device.