JPS6331994B2 - - Google Patents

Description

DETAILED DESCRIPTION OF THE INVENTION Technical Field of the Invention The present invention relates to a message transmission control system, and more specifically, a system for controlling message transmission, and more specifically, a method for controlling automatic transmission of messages transmitted from a voice storage device attached to a telephone exchange by a subscriber receiving the messages. The present invention also relates to a message sending control system that makes it possible to cancel suspension.

Prior Art and Problems Conventionally, in a voice storage device that stores messages to a designated subscriber and later transmits and receives the messages to the subscriber, the voice storage device periodically sends messages to the subscriber. If the subscriber answers, a message addressed to the subscriber is sent, but if the subscriber does not respond when the subscriber is called, the call is stopped after a certain period of time; The call is made again in the next cycle. This call continues until the subscriber answers or until the maximum number of retries allowed by the voice storage device expires.

According to the above conventional technique, the above call is
Since the call is made regardless of the intention of the above-mentioned receiving subscriber who should receive the message, it is troublesome for the above-mentioned receiving subscriber to respond to this call when he/she does not want to receive the above-mentioned message. However, when a response cannot be answered, the voice storage device repeats invalid calls, which has the disadvantage of placing an unnecessary load on the voice storage device and the switching equipment.

Purpose of the Invention The present invention eliminates the above-mentioned drawbacks of conventional voice storage devices that are used in addition to telephone exchanges to temporarily store messages and later automatically transmit them to designated receiving subscribers. The purpose of this system is to send control information to the voice storage device in advance from a subscriber who is expected to receive the information, and to prevent calls from the voice storage device from being called by the subscriber that the subscriber does not wish to receive or calls that cannot be answered due to the absence of the subscriber. do.

Embodiment of the Invention An embodiment of the present invention will be described below with reference to the drawings.

FIG. 1 is a block diagram showing the connection configuration of an audio storage device embodying the present invention, and FIG. 2 is a diagram showing the configuration of the control memory CTLMM shown in FIG. 1.

In FIG. 1, EX is a telephone exchange, A and B are subscribers with telephones housed in the telephone exchange EX, VMS is a voice storage device provided in addition to the telephone exchange EX, L ₁ , L ₂ and _L3 are the lines connecting the two, and in the voice storage device VMS, LC1, LC2, and LC3 are the lines, respectively.
Line control device installed in L ₁ , L ₂ , L ₃ , NW is communication path network device, CPU is processing device, MM is main memory that works together with the processing device CPU, CTLMM
are control memories M ₁ , M ₂ , and M ₃ that store message transmission control information for subscribers; S is a signal reception distribution device; G is a large capacity memory for storing voice messages;
is a guidance sending device.

Next, in FIG. 1, a case will be described in which subscriber A makes a call, calls the voice storage device VMS, stores a message there, and automatically sends the message to subscriber B.

Subscriber A makes a call and dials a number to call the voice storage device VMS. Subscriber A is connected to the line control device LC1 of the voice storage device VMS from the exchange EX via a vacant line, for example _L1 .
The line control device LC1 detects the incoming call and notifies the processing device CPU of the incoming call via the signal reception and distribution device S. As a result, the processing device CPU controls the guidance sending device G, and sends the necessary guidance to the originating subscriber A via the line control device LC1. The guidance sending device G has an audio memory storing various guidance information, and a processing device
It reads necessary guidance information according to instructions from the CPU, converts it into audio form, and sends it to calling subscriber A as an audio signal. In the above case, information to the effect of "Please notify subscriber A of the desired service" is sent as guidance. Originating subscriber A
When the subscriber desires a service for sending a message to subscriber B, the subscriber responds to the above guidance and sends information corresponding to this service, for example, by dialing digits.

The processing unit CPU receives this information via the line control unit LC1, learns the type of service desired by the subscriber A, and sends guidance on what information to send in order to implement this service. Subscriber A
follows the guidance and sends the originating subscriber number (subscriber A's own number), the called subscriber number (for example, subscriber B's number), etc. Upon receiving this information, the processing unit CPU connects the above line _L1 to the communication network equipment.
Free large capacity memory via NW, e.g. M ₁
Connect to. Then, guidance is sent to start sending the message. Here, subscriber A
The telephone call sent from the terminal reaches the large capacity memory _M1 via the line _L1 and the telephone network device NW, and is stored there as a message.

The control memory CTLMM is provided with a memory area for storing message control information corresponding to receiving subscribers.

In FIG. 2, subarea F is message sending control information corresponding to the receiving subscriber, and has information indicating whether automatic message sending is possible or not. Furthermore, the small area C is an area where the time at which the automatic transmission stop is to be canceled is set as necessary, and if this is set, the small area F is rewritten to enable automatic transmission at the specified time.

The processing unit CPU is activated periodically, reads message sending control information corresponding to subscriber B who is receiving accumulated messages, and if automatic sending is enabled, selects an available line, for example L ₂ , and sends the message to the subscriber B. A call is made to the exchange EX via the control device LC2, the telephone number of subscriber B is sent, and subscriber B is called via the exchange EX.

If subscriber B responds, the line controller LC2 detects this via the exchange EX, and sends guidance via the processing unit CPU in the same way as above. After informing subscriber B that the message is to be sent, it controls the channel network device NW to connect line _L2 and large capacity memory _M1 in which messages are stored, and sends the message to subscriber B via line _L2 . send.

In the above case, if there is no response even after calling the receiving subscriber B for a certain period of time, the calling to that subscriber is stopped.

The processing unit CPU periodically repeats the above processing, and calls the receiving subscribers who have not responded again in the next cycle. This operation continues until the receiving subscriber responds or the maximum number of retries allowed by the voice storage device VMS is completed.

If subscriber B, for example, does not want to receive messages from the voice storage device VMS for some reason, such as because he is away from his telephone or has something urgent to do, the voice storage device
By notifying the VMS, it is possible to prevent the message from being sent at the receiving subscriber's will.

Taking subscriber B as an example, subscriber B makes a call and dials a number for calling the voice storage device VMS in the same manner as described above. Subscriber B's telephone is connected from the exchange EX to the line control device LC1 of the voice storage device VMS via a vacant line, for example _L1 . As in the case where the subscriber A calls the voice storage device VMS, guidance is sent from the guidance sending device G to inform the subscriber of the desired service.

In this case, subscriber B wants a service that will stop messages from being automatically sent to subscriber B from the voice storage device VMS.
In response to the above-mentioned guidance, it sends its own number, control information to stop the automatic transmission of messages from the voice storage device VMS, and, if necessary, time information to cancel the suspension.

This information is received by the line control device LC1 of the line _L1 , passed through the signal reception distribution device S, and then sent to the processing device
Transferred to CPU. And even more control memory
Information indicating that automatic message transmission is disabled is set in sub-area F of the message sending control information corresponding to subscriber B of the CTLMM, and the suspension release time is written in sub-area C in response to a request.

In this way, information indicating that automatic message transmission is not possible is set in subarea F of the message transmission control information in the control memory CTLMM for subscribers who do not wish to automatically transmit messages from the voice storage device VMS. For example, when subscriber A sends a message to subscriber B via the voice storage device VMS as described above, the processing unit CPU of the voice storage device VMS sends a message to the control memory CTLMM in which information about the receiving subscriber B is stored. Inspecting the contents of subarea F of the message sending control information for the subscriber,
It is determined whether the called subscriber B can receive automatic message sending or not, and the sending of the message is performed or stopped.

In addition, if time information is stored in sub-area C, it is possible to stop the automatic sending of messages before the time has elapsed, and to automatically send messages after the time has elapsed, according to the time information. .

It should be noted that the subscriber who has completed the process of stopping automatic transmission of messages can cancel the automatic transmission suspension. In this case too, the subscriber, for example B, dials the number for the voice storage device VMS on his telephone. For example, when the line control device LC3 is reached via the line _L3 and guidance is received from the guidance sending device G requesting notification of the desired service in the same manner as described above, the information instructing to cancel the automatic message sending stop and the Dial the phone number. This dialed information is sent to the line controller.
It is transferred to the processing unit CPU via LC3, and based on this, the information in the subarea F of the memory transmission control information corresponding to subscriber B in the control memory CTLMM is changed to information indicating transmission permission.

The present invention is not limited to the above embodiments, and various modifications are possible.

Effects of the Invention A service that is added to a conventional telephone exchange of this kind, temporarily stores messages sent from a calling subscriber and the number of the receiving subscriber, and automatically sends the message to the receiving subscriber later. In a voice storage device that provides a message, the automatic transmission of a message to a receiving subscriber is controlled only by the intention of the originating subscriber, and cannot be controlled by the receiving subscriber.
There were times when it was troublesome to answer, and there were also cases where the person was absent from the telephone and could not answer. However, according to the present invention, according to the intention of the receiving subscriber, by operating the telephone,
It becomes possible to stop and cancel the automatic transmission of messages from the voice storage device, which has the effect of improving service to subscribers, reducing invalid calls, and reducing unnecessary loads on the exchange.

[Brief explanation of the drawing]

FIG. 1 is a block diagram showing the connection structure of an embodiment of the present invention, and FIG. 2 is a diagram showing the structure of a control memory CTLMM in the embodiment of FIG. A, B...telephone subscriber, EX...exchange, VMS
...Audio storage device, _L1 , _L2 , _L3 ...Line, LC
1, LC2, LC3...Line control device, NW...Communication network device, S...Signal reception and distribution device, G...Guidance sending device, _M1 , _M2 , _M3 ...Large capacity memory, CPU... ...Processing unit, MM...Main memory, CTLMM...Control memory.

Claims (1)

[Claims] 1. In a voice storage device that is attached to a telephone exchange and provides a service that temporarily stores messages sent from a calling subscriber and information on the receiving subscriber, and then automatically transmits the message to the receiving subscriber at a later time, It is equipped with a control memory that stores message sending control information corresponding to the receiving subscriber, and a subscriber who does not wish to automatically send messages sends the control information to the voice storage device in advance, and the control memory stores the above message sending control information corresponding to the receiving subscriber. Information indicating that automatic message sending is not possible is stored in the message sending control information, and the processing device of the voice storage device is instructed to stop automatic message sending for receiving subscribers who have the above information indicating that automatic message sending is not possible. Features a message sending control method.