CA2420008A1 - Analyseur de messages de panique - Google Patents

Analyseur de messages de panique Download PDF

Info

Publication number
CA2420008A1
CA2420008A1 CA002420008A CA2420008A CA2420008A1 CA 2420008 A1 CA2420008 A1 CA 2420008A1 CA 002420008 A CA002420008 A CA 002420008A CA 2420008 A CA2420008 A CA 2420008A CA 2420008 A1 CA2420008 A1 CA 2420008A1
Authority
CA
Canada
Prior art keywords
message
version
database
bugs
customer
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
CA002420008A
Other languages
English (en)
Other versions
CA2420008C (fr
Inventor
Roderick E. Bagg
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
NetApp Inc
Original Assignee
Individual
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Individual filed Critical Individual
Publication of CA2420008A1 publication Critical patent/CA2420008A1/fr
Application granted granted Critical
Publication of CA2420008C publication Critical patent/CA2420008C/fr
Anticipated expiration legal-status Critical
Expired - Fee Related legal-status Critical Current

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/36—Prevention of errors by analysis, debugging or testing of software
    • G06F11/362—Debugging of software
    • G06F11/366—Debugging of software using diagnostics
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/22—Detection or location of defective computer hardware by testing during standby operation or during idle time, e.g. start-up testing
    • G06F11/2294—Detection or location of defective computer hardware by testing during standby operation or during idle time, e.g. start-up testing by remote test
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00—Error detection; Error correction; Monitoring
    • G06F11/30—Monitoring
    • G06F11/32—Monitoring with visual or acoustical indication of the functioning of the machine
    • G06F11/324—Display of status information
    • G06F11/327—Alarm or error message display

Landscapes

  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • General Engineering & Computer Science (AREA)
  • Computer Hardware Design (AREA)
  • Quality & Reliability (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Debugging And Monitoring (AREA)
  • Stored Programmes (AREA)
  • Information Transfer Between Computers (AREA)
  • Automatic Analysis And Handling Materials Therefor (AREA)

Abstract

L'invention se rapporte à un procédé et à un système d'acquisition et d'analyse automatique de messages d'erreur en provenance d'utilisateurs finaux de produits logiciels et matériels. L'invention se rapporte également à un procédé et à un système permettant d'élaborer des solutions pour la correction automatique et manuelle des erreurs. Une base de données d'erreurs et de solutions, dont la taille croît constamment, est gérée de sorte que des problèmes identiques ou similaires sont résolus de manière accélérée sans intervention humaine. Une analyse réussie à tout niveau excepté au niveau le plus bas permet automatiquement au niveau précédent de bénéficier d'une plus grande efficacité pour l'analyse future d'erreurs identiques ou similaires.
CA2420008A 2000-09-08 2001-09-10 Analyseur de messages de panique Expired - Fee Related CA2420008C (fr)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US65820800A 2000-09-08 2000-09-08
US09/658,208 2000-09-08
PCT/US2001/029049 WO2002021281A2 (fr) 2000-09-08 2001-09-10 Analyseur de messages de panique

Publications (2)

Publication Number Publication Date
CA2420008A1 true CA2420008A1 (fr) 2002-03-14
CA2420008C CA2420008C (fr) 2012-04-03

Family

ID=24640348

Family Applications (1)

Application Number Title Priority Date Filing Date
CA2420008A Expired - Fee Related CA2420008C (fr) 2000-09-08 2001-09-10 Analyseur de messages de panique

Country Status (4)

Country Link
EP (1) EP1381952A2 (fr)
JP (1) JP4979176B2 (fr)
CA (1) CA2420008C (fr)
WO (1) WO2002021281A2 (fr)

Families Citing this family (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6138126A (en) 1995-05-31 2000-10-24 Network Appliance, Inc. Method for allocating files in a file system integrated with a raid disk sub-system
US7174352B2 (en) 1993-06-03 2007-02-06 Network Appliance, Inc. File system image transfer
US7343529B1 (en) 2004-04-30 2008-03-11 Network Appliance, Inc. Automatic error and corrective action reporting system for a network storage appliance
US8694997B2 (en) 2007-12-12 2014-04-08 University Of Washington Deterministic serialization in a transactional memory system based on thread creation order
WO2009114645A1 (fr) 2008-03-11 2009-09-17 University Of Washington Multitraitement déterministe efficace
US8453120B2 (en) 2010-05-11 2013-05-28 F5 Networks, Inc. Enhanced reliability using deterministic multiprocessing-based synchronized replication
CN109542657A (zh) * 2018-10-16 2019-03-29 深圳壹账通智能科技有限公司 系统异常的处理方法及服务器

Family Cites Families (15)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JPH0291735A (ja) * 1988-09-28 1990-03-30 Tohoku Nippon Denki Software Kk リモート障害保守管理システム
US5293612A (en) * 1989-05-11 1994-03-08 Tandem Computers Incorporated Selective dump method and apparatus
US5111384A (en) * 1990-02-16 1992-05-05 Bull Hn Information Systems Inc. System for performing dump analysis
JPH04335449A (ja) * 1991-05-13 1992-11-24 Nec Corp 端末障害情報採取方式
SE470031B (sv) * 1991-06-20 1993-10-25 Icl Systems Ab System och metod för övervakning och förändring av driften av ett datorsystem
JPH05334135A (ja) * 1992-05-28 1993-12-17 Nec Corp プログラム異常終了時のエラー情報表示方式
EP0586767A1 (fr) * 1992-09-11 1994-03-16 International Business Machines Corporation Saisie de données sélective pour des états d'exception de logiciel
US5761407A (en) * 1993-03-15 1998-06-02 International Business Machines Corporation Message based exception handler
JP2701807B2 (ja) * 1995-09-13 1998-01-21 日本電気株式会社 障害通知装置
JPH10228395A (ja) * 1997-02-17 1998-08-25 Sekisui Chem Co Ltd 制御用コントローラの異常診断装置
US6073255A (en) * 1997-05-13 2000-06-06 Micron Electronics, Inc. Method of reading system log
JPH1124961A (ja) * 1997-07-08 1999-01-29 Nippon Denki Joho Service Kk コンピュータ保守システム
JPH1139259A (ja) * 1997-07-15 1999-02-12 Casio Comput Co Ltd 情報処理装置、及びプログラムを記録した記録媒体
JP2000181734A (ja) * 1998-12-16 2000-06-30 Fujitsu Ltd プログラム参照領域の修復方法、修復システム、プログラム走行側装置およびプログラム障害対処装置ならびにそのためのコンピュ−タ読み取り可能なプログラム記録媒体
JP3525410B2 (ja) * 1998-12-16 2004-05-10 富士通株式会社 障害復旧方法およびそのためのコンピュータ読み取り可能なプログラム記録媒体

Also Published As

Publication number Publication date
CA2420008C (fr) 2012-04-03
EP1381952A2 (fr) 2004-01-21
WO2002021281A2 (fr) 2002-03-14
WO2002021281A3 (fr) 2003-11-06
JP4979176B2 (ja) 2012-07-18
JP2004524596A (ja) 2004-08-12

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MKLA Lapsed

Effective date: 20160912