CA2507095C - Procedes et systemes de gestion de lignes - Google Patents
Procedes et systemes de gestion de lignes Download PDFInfo
- Publication number
- CA2507095C CA2507095C CA2507095A CA2507095A CA2507095C CA 2507095 C CA2507095 C CA 2507095C CA 2507095 A CA2507095 A CA 2507095A CA 2507095 A CA2507095 A CA 2507095A CA 2507095 C CA2507095 C CA 2507095C
- Authority
- CA
- Canada
- Prior art keywords
- user
- communications
- network
- line
- requested modification
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Expired - Fee Related
Links
- 238000000034 method Methods 0.000 title claims abstract description 68
- 238000004891 communication Methods 0.000 claims abstract description 163
- 238000012986 modification Methods 0.000 claims abstract description 50
- 230000004048 modification Effects 0.000 claims abstract description 50
- 230000008859 change Effects 0.000 claims description 27
- 230000006870 function Effects 0.000 description 63
- 230000004044 response Effects 0.000 description 16
- 238000007726 management method Methods 0.000 description 11
- 238000012545 processing Methods 0.000 description 11
- 238000011282 treatment Methods 0.000 description 9
- 238000010586 diagram Methods 0.000 description 8
- 230000003442 weekly effect Effects 0.000 description 8
- 230000009471 action Effects 0.000 description 6
- 230000001413 cellular effect Effects 0.000 description 4
- 230000002093 peripheral effect Effects 0.000 description 4
- 238000012546 transfer Methods 0.000 description 4
- 101000597193 Homo sapiens Telethonin Proteins 0.000 description 2
- 102100035155 Telethonin Human genes 0.000 description 2
- 230000000903 blocking effect Effects 0.000 description 2
- 238000005516 engineering process Methods 0.000 description 2
- 230000008571 general function Effects 0.000 description 2
- 230000004913 activation Effects 0.000 description 1
- 238000005422 blasting Methods 0.000 description 1
- 239000000969 carrier Substances 0.000 description 1
- 238000006243 chemical reaction Methods 0.000 description 1
- 230000001419 dependent effect Effects 0.000 description 1
- 230000010354 integration Effects 0.000 description 1
- 238000012423 maintenance Methods 0.000 description 1
- 230000005055 memory storage Effects 0.000 description 1
- 230000003287 optical effect Effects 0.000 description 1
- 229920001690 polydopamine Polymers 0.000 description 1
- 238000004578 scanning tunneling potentiometry Methods 0.000 description 1
- 230000011664 signaling Effects 0.000 description 1
- 235000019832 sodium triphosphate Nutrition 0.000 description 1
- 230000005236 sound signal Effects 0.000 description 1
- 230000000153 supplemental effect Effects 0.000 description 1
- 238000013519 translation Methods 0.000 description 1
- 238000010200 validation analysis Methods 0.000 description 1
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q3/00—Selecting arrangements
- H04Q3/0016—Arrangements providing connection between exchanges
- H04Q3/0029—Provisions for intelligent networking
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
- H04M15/09—Third party charged communications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/436—Arrangements for screening incoming calls, i.e. evaluating the characteristics of a call before deciding whether to answer it
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2203/00—Aspects of automatic or semi-automatic exchanges
- H04M2203/20—Aspects of automatic or semi-automatic exchanges related to features of supplementary services
- H04M2203/2011—Service processing based on information specified by a party before or during a call, e.g. information, tone or routing selection
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2207/00—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place
- H04M2207/12—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place intelligent networks
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2215/00—Metering arrangements; Time controlling arrangements; Time indicating arrangements
- H04M2215/66—Third party billing, i.e. third party can also be the predetermined telephone line of the caller if he is calling from another telephone set
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42025—Calling or Called party identification service
- H04M3/42085—Called party identification service
- H04M3/42102—Making use of the called party identifier
- H04M3/4211—Making use of the called party identifier where the identifier is used to access a profile
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42136—Administration or customisation of services
- H04M3/42153—Administration or customisation of services by subscriber
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/54—Arrangements for diverting calls for one subscriber to another predetermined subscriber
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
- H04Q2213/13034—A/D conversion, code compression/expansion
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
- H04Q2213/13093—Personal computer, PC
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
- H04Q2213/1322—PBX
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
- H04Q2213/13224—Off-net subscriber, dial in to/out from network, teleworking
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
- H04Q2213/13282—Call forward, follow-me, call diversion
Landscapes
- Engineering & Computer Science (AREA)
- Computer Networks & Wireless Communication (AREA)
- Signal Processing (AREA)
- Telephonic Communication Services (AREA)
Abstract
L'invention concerne des procédés et des systèmes permettant de gérer une ou plusieurs lignes de télécommunications associées à un usager d'un réseau de télécommunications [104]. Un centre de services [106] reçoit d'un usager [101] des données de gestion de ligne concernant une ou plusieurs lignes de télécommunications de l'usager. Ces données de gestion de ligne peuvent comprendre une demande, provenant de l'usager, pour le traitement particulier de tous les appels reçus sur la ligne (p. ex. renvoi de tous les appels vers un numéro différent). Les données de ligne peuvent aussi comprendre des données relatives à une planification du traitement des appels vers ladite ligne (p. ex. planification de renvoi des appels) ou une demande de traitement différent des appels en fonction des données identifiant l'origine de l'appel (p. ex. ID de l'appelant). Le centre de services peut ensuite envoyer des instructions au réseau de télécommunications afin que les éléments (p. ex. SSP ou PCS) [314] du réseau mettent en oeuvre les modifications souhaitées par l'usager.
Applications Claiming Priority (5)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| US42870402P | 2002-11-25 | 2002-11-25 | |
| US60/428,704 | 2002-11-25 | ||
| US43601802P | 2002-12-26 | 2002-12-26 | |
| US60/436,018 | 2002-12-26 | ||
| PCT/US2003/037882 WO2004049680A1 (fr) | 2002-11-25 | 2003-11-25 | Procédés et systèmes de gestion de lignes |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| CA2507095A1 CA2507095A1 (fr) | 2004-06-10 |
| CA2507095C true CA2507095C (fr) | 2012-05-01 |
Family
ID=46397692
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CA2507095A Expired - Fee Related CA2507095C (fr) | 2002-11-25 | 2003-11-25 | Procedes et systemes de gestion de lignes |
Country Status (5)
| Country | Link |
|---|---|
| EP (1) | EP1568196A4 (fr) |
| JP (1) | JP2006507779A (fr) |
| AU (1) | AU2003293111A1 (fr) |
| CA (1) | CA2507095C (fr) |
| WO (1) | WO2004049680A1 (fr) |
Families Citing this family (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US8046581B2 (en) | 2002-03-04 | 2011-10-25 | Telespree Communications | Method and apparatus for secure immediate wireless access in a telecommunications network |
| US7197301B2 (en) | 2002-03-04 | 2007-03-27 | Telespree Communications | Method and apparatus for secure immediate wireless access in a telecommunications network |
| US7298833B2 (en) * | 2004-09-29 | 2007-11-20 | Avaya Integrated Cabinet Solutions, Inc. | Wireless device to manage cross-network telecommunication services |
| US20090196410A1 (en) * | 2008-02-04 | 2009-08-06 | Babu Mani | Method and system of call treatment based on a called party calendar |
| US20130065567A1 (en) * | 2010-05-20 | 2013-03-14 | Alcatel Lucent | Method and apparatus for forking calling request to called user address |
Family Cites Families (19)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US5752191A (en) * | 1984-09-14 | 1998-05-12 | Accessline Technologies, Inc. | Telephone control system which connects a caller with a subscriber AT A telephone address |
| JP2836367B2 (ja) * | 1992-05-07 | 1998-12-14 | 日本電気株式会社 | 着信転送方式 |
| JPH07226797A (ja) * | 1993-12-17 | 1995-08-22 | Hitachi Ltd | 通信システムおよび通信サービス制御方法 |
| US5742905A (en) * | 1994-09-19 | 1998-04-21 | Bell Communications Research, Inc. | Personal communications internetworking |
| US5652789A (en) * | 1994-09-30 | 1997-07-29 | Wildfire Communications, Inc. | Network based knowledgeable assistant |
| US5583564A (en) * | 1995-04-24 | 1996-12-10 | Lucent Technologies Inc. | Intelligent call forwarding with videophone display of forwarding destination |
| JP3217236B2 (ja) * | 1995-05-29 | 2001-10-09 | 沖電気工業株式会社 | 移動局宛着信転送システム及びサービス制御局 |
| JPH09261759A (ja) * | 1996-03-19 | 1997-10-03 | Sony Corp | 通信端末装置 |
| US5917817A (en) * | 1996-12-06 | 1999-06-29 | International Business Machines Corporation | User invocation of services in public switched telephone network via parallel data networks |
| JPH10276271A (ja) * | 1997-03-27 | 1998-10-13 | Fujitsu Ltd | 着信呼転送制御装置および着信呼転送制御方法 |
| US6480890B1 (en) * | 1997-05-30 | 2002-11-12 | Alcatel Usa Sourcing, L.P. | World Wide Web interface to telecom service creation environment |
| US6018737A (en) * | 1997-12-18 | 2000-01-25 | Alcatel Usa Sourcing, L.P. | Universal personal telecommunications service for an advanced intelligent network |
| JPH11341166A (ja) * | 1998-05-29 | 1999-12-10 | Toshiba Eng Co Ltd | 固有番号を用いた電話制御システム |
| JP2000224311A (ja) * | 1999-02-04 | 2000-08-11 | Hitachi Ltd | 構内交換機における局線自動転送システム |
| US6631186B1 (en) * | 1999-04-09 | 2003-10-07 | Sbc Technology Resources, Inc. | System and method for implementing and accessing call forwarding services |
| JP3940526B2 (ja) * | 1999-06-04 | 2007-07-04 | 株式会社東芝 | 電話交換装置 |
| JP2002044123A (ja) * | 2000-07-25 | 2002-02-08 | Nec Corp | 統合メッセージングシステム |
| JP2002044253A (ja) * | 2000-07-31 | 2002-02-08 | Ntt Comware Corp | 再転送処理装置および再転送の方法 |
| JP2002094696A (ja) * | 2000-09-13 | 2002-03-29 | Nec Access Technica Ltd | 蓄積音声の電子メール化装置および留守番電話サービスシステム |
-
2003
- 2003-11-25 AU AU2003293111A patent/AU2003293111A1/en not_active Abandoned
- 2003-11-25 EP EP03790103A patent/EP1568196A4/fr not_active Withdrawn
- 2003-11-25 JP JP2004555785A patent/JP2006507779A/ja active Pending
- 2003-11-25 WO PCT/US2003/037882 patent/WO2004049680A1/fr not_active Ceased
- 2003-11-25 CA CA2507095A patent/CA2507095C/fr not_active Expired - Fee Related
Also Published As
| Publication number | Publication date |
|---|---|
| CA2507095A1 (fr) | 2004-06-10 |
| EP1568196A4 (fr) | 2013-02-27 |
| WO2004049680A1 (fr) | 2004-06-10 |
| JP2006507779A (ja) | 2006-03-02 |
| AU2003293111A1 (en) | 2004-06-18 |
| EP1568196A1 (fr) | 2005-08-31 |
| AU2003293111A8 (en) | 2004-06-18 |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| US8488766B2 (en) | Methods and systems for multiuser selective notification | |
| US9392120B2 (en) | Methods and systems for call management with user intervention | |
| US7912193B2 (en) | Methods and systems for call management with user intervention | |
| US8750482B2 (en) | Methods and systems for preemptive rejection of calls | |
| US8774380B2 (en) | Methods and systems for call management with user intervention | |
| US8761363B2 (en) | Methods and systems for automatic forwarding of communications to a preferred device | |
| CA2774362C (fr) | Procedes et systemes de gestion d'un appel avec intervention de l'utilisateur | |
| US8503639B2 (en) | Method and apparatus for adaptive message and call notification | |
| US8798251B2 (en) | Methods and systems for computer enhanced conference calling | |
| US20060276179A1 (en) | Methods and systems for integrating communications services | |
| US8751571B2 (en) | Methods and systems for CPN triggered collaboration | |
| US20110176666A1 (en) | Methods and systems for line management | |
| US8472428B2 (en) | Methods and systems for line management | |
| CA2507095C (fr) | Procedes et systemes de gestion de lignes | |
| CA2507152A1 (fr) | Procedes et systemes de conference telephonique informatisee | |
| WO2004049615A2 (fr) | Procedes et systemes permettant de transmettre automatiquement des communications vers un dispositif prefere | |
| CA2507127C (fr) | Procedes et systemes de gestion d'un appel avec intervention de l'utilisateur | |
| CA2507085A1 (fr) | Procede et appareil permettant une notification de message adaptative | |
| CA2507093A1 (fr) | Procedes et systemes de rejet preventif d'appels | |
| EP1568201A1 (fr) | Procedes et systemes de collaboration declenchee par le numero de l'appelant | |
| CA2507094A1 (fr) | Procedes et systemes destines a l'envoi de messages sms vers un numero unique | |
| EP1570370A1 (fr) | Procedes et systemes pour une notification selective multi-utilisateurs |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| EEER | Examination request | ||
| MKLA | Lapsed |
Effective date: 20151125 |